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Job Details
Posted date: May 07, 2025
Location: Seattle, WA
Estimated salary: $144,550
Range: $104,100 - $185,000
Description
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).
If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.
Come work on the Amazon Prime Air Team!
Prime Air is seeking an innovative, analytical, and full cycle Sr. Learning Program Manager to define, build and implement game-changing, just-in-time learning solutions at scale. This person will the main interface with the team's stakeholders. They will be responsible for defining and executing the Prime Air's learning strategy to meet the business needs. The ideal candidate will have experience leading learning initiatives in a fast-paced and often ambiguous work environment; someone who is a proactive problem solver, meticulous, and customer-obsessed. The candidate will be as comfortable working on high-level strategy and design as they are working on implementation.
Key job responsibilities
* Develop the Learning & Development strategy to meet the business' needs and support its expansion plans.
* Manage delivery to plan and report to stakeholders on the achievement of key milestones
* Managing the learning platforms and program management aspects of the program (Learn, JIRA, Confluence, SIM, access groups, permissions, etc.)
* Manage training requests from intake to evaluation
* Partner with peer learning experience developers to align our learning programs with the desired business outcomes, and define the desired measurable impact of learning interventions.
* Define and create the appropriate metrics to evaluate performance delivery of expected business results
* Own and delivery the periodic business update for the L&D team
A day in the life
You exercise a high degree of ownership, strong business acumen, and excellent communication to support the development of technically embedded learning solutions.
You consult with cross-organizational peers and third party customers to evaluate performance needs, and demonstrate experience-based high judgement to recommend the appropriate, bar-raising solutions. You Earn Trust with stakeholders to construct and prioritize forward-looking development roadmaps which optimize development capacity and maximize deliverables in a defined period.
You dive deep into details with subject matter experts to define end user personas and performance requirements. You develop globally scalable, repeatable knowledge and skill acquisition strategies that are easily adopted, and optimized for defect-free performance execution. Your solutions measurably enable customers to achieve targeted business impact outcomes, and integrate seamlessly with tech solutions and operational processes.
You relentlessly seek out voice of customer feedback to validate real-world efficacy and continuously improve solutions. You use a combination of objective data and anecdote to continuously improve end-user experience and deliver on our customer promise.
You thrive in a fast-paced, ambiguous environment and operate with a high sense of urgency to deliver results on time and on target.
About the team
Our team is organized as a Sr. PM(s) to balance demand with capacity and ensure we deliver to meet the business needs, learning experience professionals to create learning journeys and content, and technical trainers to deliver Instructor-led Training for some specific domains. This position will support the PM function.
Qualifications
- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Extended Qualifications
- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- * Amazon-specific Learning Management System (i.e. Amazon Learn and KNet)
- * Learning content development programs (e.g. Rise)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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