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Job Details
Posted date: Oct 17, 2024
There have been 8 jobs posted with the title of Senior Engagement Manager all time at Amazon.Location: Seattle, WA
Estimated salary: $188,550
Range: $138,200 - $238,900
Description
As a Senior Engagement Manager, you will play a pivotal role in managing and delivering complex projects that involve multiple workstreams. You will work closely with AWS teams (ProServe, Sales) and customer stakeholders, ensuring that projects are aligned with strategic goals and are executed efficiently. Your role will involve overseeing the end-to-end project lifecycle, including contract execution, proposal delivery, and data requirements gathering, to ensure successful project outcomes.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Key job responsibilities
Project Management and Execution:
- Define, plan, and manage integrated project workstreams across various strategic opportunities.
- Lead project scheduling and coordination to ensure timely delivery and quality outcomes.
- Develop and implement risk management strategies to mitigate potential project risks.
- Manage the contract execution process, ensuring all deliverables meet the contractual obligations and align with project objectives.
Stakeholder Communication and Reporting:
- Prepare and deliver detailed project updates and reports to stakeholders, ensuring transparency and alignment with business objectives.
- Serve as a key point of contact for stakeholders, including internal AWS teams and customer representatives, maintaining continuous communication throughout the project lifecycle.
- Collaborate with internal teams to deliver proposals that meet customer needs and align with AWS’s strategic goals.
Team Collaboration and Support:
- Work closely with cross-functional teams to gather and define data requirements, ensuring they are integrated into project plans.
- Collaborate with internal teams to resolve project challenges, align goals, and achieve project deliverables.
- Provide support and guidance to project teams, helping to build their capabilities and ensure high performance.
Process Improvement and Innovation:
- Continuously evaluate project processes and identify areas for improvement, incorporating best practices into project management.
- Stay updated on industry trends and technological advancements to drive process innovations and improve project outcomes.
Accountability and Metrics:
- Take responsibility for the success of the projects, tracking performance metrics and adjusting strategies as needed to achieve business objectives.
- Ensure that all project deliverables meet the required quality standards and strategic goals, including the successful delivery of proposals and execution of contracts.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Qualifications
- Bachelor’s degree with 5+ years of experience as a Program Manager or in a similar leadership role in a technology-focused environment.- 5+ years of experience managing cross-functional projects, including developing sustainable processes and coordinating complex schedules.
- 3+ years of experience in project management disciplines, such as scope, schedule, budget, quality, risk, and critical path management.
- Proven experience in technical product or program management, with a focus on executing strategic initiatives.
- Experience delivering project updates and briefings to stakeholders, including senior management.
Extended Qualifications
- Advanced project management certifications, such as PMP, Agile, or equivalent.- Experience defining and managing KPIs/SLAs to drive multi-million dollar businesses, with regular reporting to senior leadership.
- Track record of driving innovation at a strategic level within large organizations.
- Excellent written and oral communication skills, particularly in conveying complex project details to stakeholders.
- Experience with driving innovation within the project management process and deliver high-impact outcomes.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $238,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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