Amazon Jobs in Seattle

Amazon has 150 jobs in the Seattle area posted in the last week.

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Date Job Title Location Salary Excerpt Description
Nov 19 Software Development Engineer Bellevue, WA $176,450 As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. The Amazon Display Protocols team is looking for a talented and passionate software engineer to help change the way people use interactive graphics applications in the Cloud! We are developing state of the art, low-latency streaming protocols service which provide our customers with a secure way to deliver remote desktops and application streaming from any cloud or data center to any device, over varying network conditions. AWS services like Workspaces and AppStream 2.0 as well as many customers around the world, leverage our technology to run interactive applications remotely on EC2 instances, and stream their user interface to simpler client machines. You will be part of a distributed engineering team with members both in the US and Italy. This position is for candidates who would like to join our team in Seattle. Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. Job Responsibilities As a software development engineer on the Amazon Display Protocols team you will be part of an international team building technologies and products, like NICE DCV (https://aws.amazon.com/hpc/dcv). Your responsibilities will focus on solving real customer problems and will span across all aspects of development, from the design of distributed architectures, to the development of efficient networking protocols, from low level graphic and GPU optimizations to the implementation of elegant user interfaces. This position involves on-call responsibilities, typically for one week every two/three months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our software is robust and reliable. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice. A day in the life Every day there will be plenty of opportunity to get involved with new technologies and work on different components of our products, or, if you prefer, to dive deeper in your particular area of expertise. Either way, there will be always something new to learn. We just ask you to be highly passionate and motivated and willing to make a significant contribution to our team. Your talent and passion can make a big difference. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Nov 19 Business Intelligence Engineer Seattle, WA $137,300 Amazon seeks a business intelligence engineer to be a key partner for the Amazon Advertising business. We’re looking for a top technical and analytical mind capable of extracting value out of our large and disparate data sets. You will influence the direction of the business by leveraging our data to deliver insights that drive decisions, evolution of our products and the way they fit into Amazon's ecosystem. Additionally, you’ll help streamline and simplify the metric reporting needs for our operating cadences such as daily, weekly and monthly business reviews. Our ideal candidate is a self-starter, comfortable working through ambiguity, conceptualizing and leading complex initiatives from end to end, and has an entrepreneurial spirit. In addition to working with many stakeholders internally and externally, this role requires working through ambiguity, demonstrating good judgment under pressure and the ability to thrive in a fast-paced, dynamic environment. Key job responsibilities Work closely with the Product Managers, Finance, Engineers, and Data Engineers on developing BI/analytics solutions to measure the performance of new and existing solutions and surface new opportunities for improvements. Build and analyze key metrics to uncover trends and root causes of issues and own ad-hoc deep dive investigations into existing customer journeys to identify root causes of issues and surface improvement opportunities. Own the design, development, and maintenance of ongoing data pipelines, metrics, reports, visualizations, analyses, dashboards, etc. to drive business decisions. Work with Product Managers, Data Engineers, scientists to develop a mechanism to measure the performance of a new and complex projects that seeks to create a unified and cohesive generative AI solution to enhance customer experience Collaborate with other stakeholders to optimize and adopt applications within the AWS ecosystem. In this role, the BIE will be responsible for migrating dashboards to new visualization tools, conducting thorough testing, deploying the new tools, and training users on the updated visualization platform.
Nov 19 Sr. Software Dev Engineer III Bellevue, WA $206,400 AWS Trusted Advisor defines the gold standard of "what good looks like" for applications built in AWS cloud. Trusted Advisor's AI-powered optimization engine leverages over a decade of AWS expertise operating in the cloud to proactively surface risks and opportunities for customers to improve their workloads' security, resilience, performance, cost, and operational excellence. We provide actionable guidance on how customers can address these risks and capture the opportunities. The Trusted Advisor team is looking for an Engineering Leader to spearhead the next evolution of Trusted Advisor. This leader will evolve our AI-powered engine to uncover best practices not previously codified by humans, by leveraging the vast configuration and health insights available across AWS. This leader will drive the development of automation engines that resolve issues on customers' behalf with minimal human intervention, while implementing robust safety guardrails to protect customers from adverse impact on their businesses. This leader will help us build a personalized experience, where each individual user receives the most impactful guidance for them. If you are passionate about harnessing bleeding edge AI techniques to help our customers succeed in the cloud, we invite you to explore this opportunity with the Trusted Advisor team. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Nov 19 Sr. Software Dev Engineer III Bellevue, WA $206,400 AWS Trusted Advisor defines the gold standard of "what good looks like" for applications built in AWS cloud. Trusted Advisor's AI-powered optimization engine leverages over a decade of AWS expertise operating in the cloud to proactively surface risks and opportunities for customers to improve their workloads' security, resilience, performance, cost, and operational excellence. We provide actionable guidance on how customers can address these risks and capture the opportunities. The Trusted Advisor team is looking for an Engineering Leader to spearhead the next evolution of Trusted Advisor. This leader will evolve our AI-powered engine to uncover best practices not previously codified by humans, by leveraging the vast configuration and health insights available across AWS. This leader will drive the development of automation engines that resolve issues on customers' behalf with minimal human intervention, while implementing robust safety guardrails to protect customers from adverse impact on their businesses. This leader will help us build a personalized experience, where each individual user receives the most impactful guidance for them. If you are passionate about harnessing bleeding edge AI techniques to help our customers succeed in the cloud, we invite you to explore this opportunity with the Trusted Advisor team.
Nov 19 Enterprise Support Manager Seattle, WA $207,450 The AWS Support team is seeking an Enterprise Support Manager that enjoys solving problems, working with customers, and who has a background from a variety of different fields. If you have experience leading teams responsible for building or managing full application stacks from the system (Linux or Windows) up through a custom application, managing part of a network from layer 3 and higher, or web-related programming that includes the consumption of web services we’d like to talk with you! Physical Requirements Open to traveling up to 25%. About the team Why AWS? Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Nov 19 Embedded Software Development Engineer Sunnyvale, CA $176,450 Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband internet connectivity to un-served and under-served communities around the world. In this role, you will be bringing that vision to life by architecting, developing and testing the communication systems payload software that provides the radio link connectivity between the satellites to customer-terminals and the ground-based internet gateways. Key job responsibilities In this role, you will drive the design, development, and operation of a variety of key functions such as commanding, telemetry, power control, hardware interfaces, and autonomous capabilities for each satellite throughout its lifetime – from launch to de-orbit. In this role, you will: - Own unique embedded software functions through design, implementation (in C, C++, RUST or other), test, and integration in an embedded Linux or real-time operating system (RTOS) environment. - Write software to control silicon devices using proprietary and standard communication buses, such as Interlaken SerDes, JESD, PCIe, I3C, I2C, SPI, RS-422, RS-485, Ethernet, etc. - Work closely with hardware teams to support board design, bring-up, and verification, as well as integration and test. - Follow best practices in high reliability embedded software development to ensure very high levels of system reliability and availability. - Debug low-level issues at the intersection of hardware/FPGA/firmware/software on multicore SOCs. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the life Come work at Amazon! We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design. Come help us solve the difficult and rewarding development challenges in building highly reliable, power efficient and low-cost satellite avionics and communication systems payload! About the team Our team tackles many critical satellite payload functions including payload power management, hardware interfaces, command & telemetry, operational state management, thermal management, resiliency and redundancy, hardware and software integration. We are looking for an outstanding software engineer to participate in all phases of software development from requirements through implementation and test to operations.
Nov 19 Business Intelligence Engineer Bellevue, WA $137,300 Amazon is seeking a self-started candidate who is passionate about leveraging data to deliver actionable insight that impacts business decisions to improve the customer delivery experience WW. DEX Delivery Choices offers customers alternatives to Core and faster-than-Core delivery options, addressing needs for control, choice, sustainability, and the convenience of receiving items together. Our programs also drive network consolidation, flexibility, cost savings, and carbon reduction for Amazon. A successful candidate must be passionate about identifying and building solutions that will help drive a more efficient network and better customer experience. This role offers the opportunity to influence and drive a growing business area. This role includes analyzing large data sets, integrating metrics into product launches, validating hypotheses, automating existing solutions, and developing self-service dashboards and reports. This role actively contributes to driving innovation through data and collaborates with a wide array of stakeholders, including Product Managers, Data Scientists, Economists, SDEs, Data Engineers, and other partner teams. Key job responsibilities • Owning the design, development, and maintenance of scalable solutions for ongoing metrics, reports, analyses, dashboards, etc. to support analytical and business needs. • Translate basic business problem statements into analysis requirements. • Use analytical and statistical rigor to answer business questions and drive business decisions. • Find and create ways to measure the customer experience to drive business outcomes. • Develop queries and visualizations for ad-hoc requests and projects, as well as ongoing reporting. • Write queries and output efficiently, and have in-depth knowledge of the available in area of expertise. Pull the needed with standard query syntax; periodically identify more advanced methods of query optimization. Convert to make it analysis-ready. • Recognize and adopt best practices in reporting and analysis: integrity, design, analysis, validation, and documentation. • Troubleshoot operational -quality issues. • Review and audit existing jobs and queries. • Recommending improvements to back-end sources for increased accuracy and simplicity.
Nov 19 Training Manager Seattle, WA $144,050 Amazon Web Services has an opening for a Training Manager on our AWS Managed Services (AMS) Training Team who will lead the strategy, development and operations of training and knowledge programs for our AMS teams within AWS Support. In this role, you will oversee a team of site training program managers and our instructional design/curriculum developers responsible for the development, implementation and impact assessment of internal training and knowledge programs for our global, technical audience within AMS. You will play a vital, strategic role in ensuring that the AMS team has the learning programs and content needed to enable the world’s best managed services. Key job responsibilities Candidates will have proven experience in managing curriculum development teams and technical training programs for internal employees in a corporate environment. Candidates will have experience designing for a blended learning environment including: e-learning design and development; virtual training and distance learning (e.g., webinars); classroom/instructor-led-training; and on-the-job training and mentoring. They will also have big-picture understanding of the learning ecosystem and experience creating effective knowledge management strategies. The primary responsibilities include: Define and develop the learning programs and knowledge management strategies and processes to develop a clear and effective learning ecosystem for the organization. Define and develop the learning content strategies and processes to ensure rapid, flexible development and maintenance of effective technical training materials and programs for our global technical employees. Lead your team to analyze business needs, prioritize program and content roadmaps, then design and develop the programs and associated curriculum, assessments, and training materials to meet those needs. Lead your team to measure, evaluate and report on the effectiveness and business impact of your learning programs, content, and knowledge management strategy. Drive innovation and break through improvements in your team’s processes and practices. Identify the tools and learning technology choices that will provide ways to scale your programs and improve learning effectiveness and speed to proficiency for AMS employees. Partner with other Amazon and AWS training teams to leverage existing content and programs. Lead your team to manage multiple projects and programs concurrently. Hire, develop and support the training and professional growth of your own team members. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Nov 19 Technical Infrastructure Program Manager Seattle, WA $156,050 AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We have an opening for a TIPM who will be responsible for the planning, coordination and execution of data center network projects, and optimization of our existing data centers. The ideal candidate will be an exceptionally strong communicator, both written and verbally, and possess experience in tactical project management of highly technical initiatives, as well as strategic program management. Candidate must be comfortable supporting project delivery teams, networking, infrastructure and regional business development teams. Ability to work cross-functional matrix-based teams, establish trust with a variety of stakeholders across multiple time zones, and develop workflows that eliminate non-value-add activity, remove blockers, and find creative ways to optimize our existing data centers. Key job responsibilities Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed. Create, execute and facilitate site level execution plans Provide program progress reporting on a regular basis to senior leadership. Articulating root-cause analysis, and linking to specific improvement areas. Summarize escalation support and critical leadership decisions. Plan data center projects in order to optimize AWS’s infrastructure regions from availability, cost, and risk perspectives. Manage multiple competing projects/programs simultaneously. Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles. Develop and implement scalable, data-driven process improvement/automated solutions. Build program mechanisms that monitor and escalate against the health of infrastructure asset migration and retirement plans needed for critical infrastructure projects. About the team *Why AWS* Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. *Diverse Experiences* Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. *Work/Life Balance* We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. *Inclusive Team Culture* Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. *Mentorship and Career Growth* We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Nov 19 Strategic Account Rep (B2B) Austin, TX $97,500 Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations re-imagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide. Amazon Business (AB) teams are disrupting the status quo of Business to Business (B2B) by delivering new, efficient purchasing solutions to individual proprietors, to small-medium businesses, to large global organizations (and everything in between). Within AB, the AB Third Party (AB3P) Seller Marketplace is multi-billion dollar P&L connecting business customers with third party sellers globally, and relentlessly innovating across a broad spectrum of functions including expanding our selection, building B2B-specific features, offering everyday low prices, improving world-class delivery, and setting up our sellers for success. Amazon Business is seeking a dynamic and motivated Sales Representative for our Strategic Account Management Lab & Medical Segment. The Strategic Account Manager will be responsible for driving business growth with some of the most influential sellers in the Lab/Med space on Amazon Business through strategic insights, and high operational standards. In this role, you will be responsible to influence your Selling Partners through executing strategic joint business plans, and collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvements. You will be the point of contact for owners and senior leadership at lab and medical companies throughout the sales process. You will also work with internal stakeholders and cross-functional teams to continue to improve our insights, accelerate Selling Partner growth, and exceed Selling Partner expectations. This role demands a dynamic blend of proactive sales initiatives and meticulous account management. The ideal candidate will excel in cultivating new business relationships while nurturing existing Lab/Med accounts for long-term partnerships Key job responsibilities A successful candidate will have the skills and passion to drive Selling Partner business growth and deliver a positive experience with our program. The key responsibilities of a Strategic Account Manager include but are not limited to: • Build relationships with your Lab/Med Selling Partners; be a trusted advisor and thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. • Identify and influence key decision makers within prospective and existing Lab/Med accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon Business solutions that meet and exceed customer requirements • Drive performance through developing and managing strategic account growth plans with Selling Partners in tandem with internal category teams to improve business input metrics across selection, listing quality, pricing, and fulfillment • Recruit against a target set of large Lab/Med enterprise distributors and manufacturers, working together with the leaders across various teams including Compliance, Legal, Marketing, Restricted Products, and Category Business Development teams • Conduct deep dive analysis on issues affecting Lab/Med Seller business performance and communicate the Voice of the Seller internally as an input into product development and process improvement • Demonstrate time-management skills and the ability to work independently while using centralized resources, policies and procedures. • Develop a thorough understanding of the e-commerce industry including knowledge of B2B product offerings.
Nov 19 Sr. Manager Plant Fulfillment Leader Kirkland, WA $239,050 Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. Kuiper is seeking an experienced and dynamic Manufacturing Plant Fulfillment Leader with a strong background in the aerospace industry. The ideal candidate will have 7+ years of experience and will be responsible for overseeing cross value stream fulfillment operations within our manufacturing plant. This role requires a strategic thinker with excellent leadership skills to ensure efficient, timely, and high-quality delivery of products to our customers. The candidate will embody Amazon's Leadership Principles to drive success and foster a culture of operational excellence. Key job responsibilities Reporting to the Sr. Manufacturing Plant Manager, the Sr. Manager Plant Fulfillment will be a key participant on the production leadership team, will own cross value-stream fulfillment operations for Kuiper Manufacturing, and will have significant visibility at the senior leadership level. This role will focus on enabling production at scale to meet the demands of the Kuiper constellation. Key Responsibilities: - Serve as the single threaded owner for driving cross value stream execution coordination within Kuiper's satellite manufacturing plant - Lead and manage a team that includes production coordinators, schedulers, and expeditors - Oversee daily plant operations to ensure timely and accurate production and material movement between production lines - Coordinate between production, quality assurance, and logistics to streamline workflows and eliminate bottlenecks - Implement and maintain standard operating procedures (SOPs) for plant fulfillment processes - Embody Amazon's Leadership Principles to achieve and sustain operational excellence - Participate as a key member of the production leadership team Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
Nov 19 Advertising Sales Account Manager Boston, MA $110,150 Amazon Adapt is a program designed to offer coverage solutions for business gaps which may occur due to extended leave (parental, medical) and unexpected account transitions. Amazon Adapt deploys highly skilled, hyper-agile talent that ensures customers can continue to invest in their partnerships with Amazon Advertising, uninterrupted. The program ensures that the high bar for customer service, strategic partnership, and revenue attainment is maintained during these coverage gaps. As a member of the Amazon Adapt team, you will have the opportunity to work on a range of client businesses. This enables Adapt team members to experience high-velocity exposure to teams across the organization and to clients across different verticals. From day 1, Adapt team members must use their experience to earn trust with multiple stakeholders and take command of a new leadership role within a team. As a member of the Adapt team you will use your experience and vast knowledge in an array of work scenarios that affect internal stakeholders and clients. Adapt team members are decisive, knowledgeable, and use high judgement. The Adapt role will give you a chance to Learn and be Curious and the autonomy to own projects that will help you advance your career at Amazon. The Adapt team prioritizes flexibility, and hires for both 40 and 30 hour work weeks. If you are ready to make an immediate impact, embrace change, and accelerate your career at Amazon, come join us! Key job responsibilities - You deliver revenue while managing complex advertiser goals and problems to drive revenue - You grow existing client revenues that may expand regionally - Become an expert on Amazon solutions and adapt recommendations based on advertiser needs - You are able to solve ambiguous problems and identify and mitigate risks before they become roadblocks - You leverage your mastery of media and communications to develop annual brand plans and campaign media plans - You create and/or identify new insights based on multiple first-party and third-party research - You educate customers based on customized insights - You provide in-depth data analysis to develop actionable insights and recommendations for future campaigns - This is a client facing role and requires up to 20% domestic travel as needed or 1x per month on average. Global travel may be required up to 2 times annually. A day in the life As an Sales Account Manager on the Adapt team, you will work with internal and external customers to create and execute advertising strategies while driving incremental revenue. You will rotate across teams and verticals to cover open books of business due to leaves of absence and use your experience and vast knowledge in an array of work scenarios to drive value for internal stakeholders and clients. You will consult the client to define goals and work backwards to develop a curated advertising strategy to achieve it. You use complex, data-driven insights to enrich advertisers' understanding of their campaigns, objectives and even business. Internally you work closely with Sales, Creative, Product, and other internal partner teams to drive advertiser success. About the team Adapt Rapid Response is a scaled business solution, providing short-term support via a task-based assignment queue. ARR's primary function is to protect all unassigned revenue due to declined dedicated Adapt support for leave of absence (LOA) in Adapt’s established locales, preventing the randomization of the core teams due to attrition or unexpected business growth. Additionally, the team can be further optimized by pivoting to high priority needs (tentpoles, seasonality shifts) or accelerate business with time-bound initiatives (pitch sprints), as ARR is not tied to specific accounts. While the ARR service model is a limited coverage solution, removing high complexity activities, we are a strategically focused team and we hold a high standard for the quality of work we deliver. Business proficient Spanish is desired.
Nov 19 Software Development Engineer Seattle, WA $176,450 As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Are you inspired to work with a team than launches products with direct and massive impact on Amazon’s customers? Are you excited to join one of the newest and most exciting AWS services? Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. See our section in Andy Jassy 2020 re:Invent keynote We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus. As a developer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more. This team is a great fit for you if : - You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal. - You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions. - You’d like to be directly responsible for solving real customer problems. - You are a passionate learner and are motivated to take on new challenges. - You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance. About the team ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language PREFERRED QUALIFICATIONS - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent About the team ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Nov 19 Content Developer Seattle, WA $75,000 We are looking for an experienced content developer who can create and edit helpful process documents. The ideal candidate is passionate about developing clear, concise, and straightforward content for internal audiences. They have a proven track record of delivery high-quality content in a fast-paced environment, and enjoy driving improvements in content readability, discoverability, and usability. With the help of our style guide, you will document operational processes for a global audience. You are not a copy editor; you are the owner of the associate experience. You are able to create clarity out of ambiguous situations. Key job responsibilities You will work with Program Managers to execute on requests to create or update standard operating procedures (SOPs) used by our team of Associates to resolve Selling Partner issues and questions. You will execute on requests to expand SOPs to cover new store launches, and you will review and proactively improve existing SOPs in our library. You are able to proactively identify and collect all the information needed to be able to write the best possible process documentation. A day in the life You will pull requests from a queue in Adobe Workfront, or have them assigned to you. You will review the required deliverables, ask the process owner any questions you might have, and get started on editing. Once you’re done editing, you will send the content off for translations. When you receive the translations back, you will stage and publish the update. You might run our office hours, giving advice and guidance to potential customers, and might meet with requesters to resolve complicated queries. You will also attend team meetings. About the team Selling Partner Support strives to make Amazon the best way for Partners to reach customers locally and globally and to operate their businesses, driven by the accurate and efficient support and solutions we provide them. Within this organization, the Selling Partner Support SOP team creates and maintains SOPs used by our team of Associates to resolve Selling Partner issues and questions. We measure success by having clear and simple content that answers readers' questions before they arise. We are based in the USA, Costa Rica, Spain, the UK, and India. We have a mixture of staff working from an Amazon office, staff working remotely, and staff working a hybrid model with at least 3 days a week in the office and up to 2 days a week from home.
Nov 19 Software Development Engineer Seattle, WA $176,450 The EKS Clusters team is responsible for the lifecycle management of clusters, and the various integrations that enable customers (internal and external) to innovate with containers on Kubernetes without becoming experts in the underlying technologies. This is an opportunity to operate and engineer systems at scale, provide technical leadership and influence strategies to delight our customers. You'll innovate on behalf of customers by working on low-latency, highly available cluster management APIs, resilient asynchronous workflows, and develop scalable microservices with cellular architecture. If you're passionate about Kubernetes, cloud infrastructure, and building scalable distributed systems, we'd love to hear from you. Key job responsibilities • Your work focuses on delivering software features and improvements to major portions of your team’s software. • You design software solutions to enable new features or improve software. • You effectively make priority tradeoffs between new feature development and operational work.
Nov 19 UX Designer Seattle, WA $145,000 Are you interested in solving complex, high impact design problems for Data, Analytics, Gen AI, and Machine Learning? We're looking for a passionate and innovative Senior UX Designer who will join us to build the future of analytics and ML experiences. Key job responsibilities We are looking for a creative and customer-obsessed UX Designer to help lead design for AWS Analytics, Gen AI, and ML experiences. Your work will empower millions of people working with AI and data, such as data engineers, data scientists, and business analysts. You will work collaboratively with leaders across AWS and AWS customers to deliver a bar raising product that is intuitive, easy to use, and delightful. You’ll be responsible for driving design deliverables such as interaction models, scenarios, sketches, storyboards, wireframes, user interface designs, and prototypes. You use Figma and are familiar with HTML/CSS. You know how to balance qualitative and quantitative data to help make the best user-centered design decisions. Design highly crafted products that delight a wide range of users working with AI/ML and data. You care and work towards fostering an inclusive and supportive design culture. Drive design through all phases, from user research and exploratory prototypes to design reviews, delivery, and usability testing. Collaborate and communicate effectively within cross-functional teams across design, product, engineering, and management. A day in the life About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.
Nov 19 Technical Program Manager Arlington, VA $182,650 The Amazon Web Services (AWS) Security team is looking for a Technical Program Manager who has a strong passion for security-at-scale. You will work on a team dedicated to building new services, features, and tooling to improve AWS Security capabilities. We develop the tools that keep AWS safe from malicious actors, preventing, detecting, and mitigation security events. We work closely with our Application Security, Threat Intel, Security Operations, and Security Analyst teams, to drive security improvements. We continually look for ways to improve the security and availability of all of the services offered by AWS, including EC2, S3, and more than 100 others. This is a high visibility team that solves security challenges at a massive scale. Our team deals with immense quantities of data, pushing the envelope on scale and various advanced analytical techniques to find and mitigate security threats. While you may not be a security expert just yet, you have a passion for solving security challenges in innovative ways. You will be responsible for driving our roadmap and will have the opportunity to directly impact security across AWS. You'll identify opportunities where we can work with other teams within AWS to achieve our goals. Key job responsibilities -Identify and drive projects to improve security in AWS services, whether through automation or education. -Help shape the vision for how automatic program analysis will raise the security bar of AWS. -Drive engagement with AWS development teams and other security teams. -Drive investigations into security issues and identify opportunities for further automation to eliminate future issues. -Resolve ambiguities and align team plans to minimize technical risk and maximize odds of project success. -Develop and review requirements for security automation tools. -Track and report the team's progress using metrics that capture impact and value. About the team Our systems must be scalable to support a large and growing developer population that is innovating quickly. We help AWS developers build security into their systems, and we help AWS Security personnel verify that systems are secure. Our tools target all types of AWS systems in a range of domains including web services, IoT, robotics, hypervisors, and cryptography.
Nov 19 Senior Marketing Technology Manager Bellevue, WA $170,600 We are looking for a Senior Marketing Technology Manager, Websites, to join our Worldwide (WW) Amazon Flex Marketing & Driver Communications team. You will define and lead key strategic initiatives to improve the technology powering the WW Amazon Flex websites. You will implement a new content management system (CMS) which has the capability to personalize and modernize our website Marketing Technology stack. You will have extensive experience in launching new content management systems, launching re-designs to existing websites, and analyzing website metrics to drive performance improvements. This work will impact the core experience of Amazon Flex delivery partners as well as hundreds of internal stakeholders. The successful candidate will be self-motivated, passionate, highly analytical, detail-oriented, possess solid interpersonal and communication skills, and be comfortable working independently in ambiguous environments. You will be a technical expert in website CMS, project management, and be both creative and analytical. You will have extensive experience in implementing and managing website automation tooling and, working with cross-functional stakeholders to launch and manage websites that both delight customers and drive business performance. You will be passionate about delivering website results, testing and learning scaling to create impact, and creating best-in-class customer journeys. You will collaborate closely with technical teams, marketing and communications stakeholders, website designers, public relations, legal, and business counterparts Key job responsibilities • Implement new capabilities to personalize and modernize the worldwide Amazon Flex websites. • Initiate and drive key worldwide Amazon Flex Marketing Website projects. Implement and refine tech features (Cookie Consent, SEO tooling, website analytics, advertising tooling, etc.) and content (brand, design) to improve stakeholder and delivery partner experience. • Establish, refine and implement mechanisms to ensure cross functional alignment and establish clear escalation mechanisms. Identify and manage stakeholder groups, and provide regular business reports to those groups. • Collaborate closely with technical teams, marketing and communication stakeholders, and international counterparts to deliver tools and templates that scale globally. • Leverage automation to improve processes and productivity, and make recommendations to support an organization scaling at rapid pace. • Be a motivated self-starter who flourishes with working in ambiguous, complex and challenging environments of a rapidly evolving business. • Develop and maintain documentation on website architecture, CMS configurations, and web processes. • Ensure that website content, structure, and functionality are optimized for search engines, partnering with the SEO team to drive organic growth. • Ensure website compliance with data privacy laws (GDPR, CCPA) and accessibility standards (e.g., WCAG) to create an inclusive and trustworthy online experience. A day in the life * You will serve as the team's expert of Webflow, AEM or a similar website CMS platform. • You will lead the migration of existing WW Amazon Flex websites to a new CMS. • Use data and metrics to drive improvements to website performance. • Utilize project management skills to deliver projects on-time, within-budget, and to meet and achieve goals, in an extremely organized manner. •Manage WW Amazon Flex websites across multiple languages and countries. • Manage complex roadmaps and balance contending priorities in a rapidly changing environment. • Ability to manage multiple parallel projects and deliver quality launches on schedule. • You will work with, present to and influence senior executives up to VP level. • You will integrate existing Marketing Technology products, such as the suite of Adobe products (Adobe Analytics, Adobe Target, Marketo) into a new website CMS. About the team At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how to coordinate the delivery of their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new logistics products and services, significantly complimented by programs like Amazon Flex. Amazon Flex crowdsources independent contractors – called delivery partners – to coordinate deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.
Nov 19 Worldwide Specialist Solutions Architect - GenAI Seattle, WA $161,250 Are you passionate about Generative AI? Do you want to help define the future of the Go to Market (GTM) at AWS using generative AI? In this role you will help some of our largest customers build and deploy GenAI enabled applications using Amazon Bedrock and help enterprise customers leverage these applications to power their business. You will engage with AWS product owners to influence product direction and help our customers tap into new markets by utilizing GenAI alongside AWS Services. At Amazon, we’ve been investing deeply in artificial intelligence for over 20 years, and many of the capabilities customers experience in our products are driven by machine learning. Amazon.com’s recommendations engine is driven by machine learning (ML), as are the paths that optimize robotic picking routes in our fulfillment centers. Our supply chain, forecasting, and capacity planning are also informed by ML algorithms. Alexa is fueled by Natural Language Understanding and Automated Speech Recognition deep learning; as is Prime Air, and the computer vision technology in our new retail experience, Amazon Go. We have thousands of engineers at Amazon committed to machine learning and deep learning, and it’s a big part of our heritage. AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage Amazon Bedrock. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customers on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. This position will focus on agentic workflows with Amazon Bedrock, including Bedrock Agents and open source frameworks such as LangChain, LangGraph and crew.ai. You must have deep technical experience working with technologies related to large language models including LLM architectures, model evaluation, and fine-tuning techniques. You should be proficient with design, deployment, and evaluation of LLM-powered agents and tools and orchestration approaches. You should understand the security and compliance requirements for ML/GenAI implementations. You must have experience with Amazon Bedrock Agents and agentic open source frameworks such as LangChain, LangGraph, crew.ai and/or LLAMAIndex. You should have experience architecting end to end ML/Gen AI agentic applications for customers using AWS services and Well Architected Framework. Candidates must have great communication skills and be very technical, with the ability to impress Amazon Web Services customers at any level, from executive to developer. You will get the opportunity to work directly with senior ML engineers and Data Scientists at customers, partners and Amazon Web Services service teams, influencing their roadmaps and driving innovation. Travel up to 50% may be possible. Key job responsibilities - Customer Advisor- Implement, and deploy state of the art machine learning solutions under Gen AI. You will build prototypes, PoCs, and explore new solutions. You will interact closely with our customers. - Thought Leadership – Evangelize AWS GenAI services and share best practices through forums such as AWS blogs, white-papers, reference architectures and public-speaking events such as AWS Summit, AWS re:Invent, etc. - Partner with Data Scientists, SAs, Sales, Business Development and the Generative AI Service teams to accelerate customer adoption and providing guidance on their customer engagements. - Act as a technical liaison between customers and the AWS Generative AI services teams to provide customer driven product improvement feedback. - Develop and support an AWS internal community of GenAI related subject matter experts worldwide. Create field enablement materials for the broader technical population, to help them understand how to integrate AWS GenAI solutions into customer architectures. About the team Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Nov 19 Security Engineer Seattle, WA $174,400 The AWS Cloud Response Team manages the security and availability of AWS Cloud services. We operate on the ‘AWS’ side of the Shared Responsibility Model to ensure “Security of the Cloud” and to protect our customers. This role requires engineers to work tactically with both internal and external stakeholders to solve security challenges at massive scale, and to think strategically to develop and implement changes to drive automation, scalability and continuous progress for the organization. An ideal candidate should possess most of the following: - be able to assess technical vs. business risks and consistently drive internal engineering teams to take the right actions in the appropriate time frames to mitigate risks. - have a good mix of broad and deep technical knowledge and a demonstrated background in information security. - be technically proficient in the fields of network and operating system security, cryptography, software security, security operations, incident response, and emergent security intelligence. - possess a combination of troubleshooting, technical, and communication skills, as well as the ability to manage a mix of disparate tasks which may include small-project and software development work. - be comfortable challenging and escalating to senior leadership to always ensure the best outcome for customers. Key job responsibilities A successful candidate will need a combination of troubleshooting, technical, and communication skills, as well as the ability to handle a mix of disparate tasks which may include small-projects in addition to managing incident response activities. This role will provide career growth opportunities as you gain new security skills in the course of your duties. - Triage new incoming issues to determine the level of risk they present to AWS, and then accordingly prioritise its remediation in conjunction with the impacted service team. - Communicate the state of these issues to various audiences, both technical and non-technical, at various levels of seniority (up to and including AWS’ Chief Information Security Officer). - Participate in efforts to promote security throughout the Company and build good working relationships within the team and with others across Amazon - Demonstrate high capacity and tolerance for extreme context switching and interruptions while remaining productive and effective - Escalate issues to senior AWS leadership if you feel your issues are not progressing at the correct pace based on impact to ensure we are putting customers first. - Explore building and improving our tooling to make your own life easier and share that benefit with all our engineers globally. - Assistance with recruiting activities and administrative work - Fulfill regular on-call responsibilities. #SecOps A day in the life A day in the life This position supports AWS with security operations and incident response activities. You will be responsible for coordinating and facilitating security response activities for all AWS products and services. You will drive security related issues to resolution across numerous service teams, interacting directly with those teams and other AWS Security engineers. About the team About the team Cloud Response is a team inside AWS Security Operations. This team is broadly responsible for the 'AWS' side of the Shared Responsibility Model, and provides oversight of security issues from their identification through to resolution. Cloud Response operates follow-the-sun with teams based around four different geographical locations. We work with other AWS teams, to ensure security issues are resolved with the right level of urgency, whilst ensuring that our stakeholders are kept into the loop. Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Nov 19 Sr. Worldwide Specialist – GenAI Seattle, WA $176,700 Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, GenAI background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) Amazon Q team as a Business Development Specialist! The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam. Within WWSO, this position is part of the Worldwide Specialist Team, where you will lead the global GTM plan for Amazon Q. You are a leader for specialists, architects, partners, and account teams around the world and set direction and standards for how we solve customer problems in your domain. You partner with technical and business teams across AWS and bring the voice of the customer into our product development roadmap. The WW team sees the big picture and sets the plan so the world’s most customer obsessed technical teams can make history. Key job responsibilities Key job responsibilities • Lead GTM to orchestrate sales motions for sales, marketing, partner, product, training, and professional services teams to accelerate adoption of your aligned technology domain, thinking through challenges on a 1-3+ year time scale. • Leverage your deep domain expertise to create best in class field enablement and sales strategy. • Support field teams in solution building for high priority customers. • Bring market signals back to product teams to drive innovation on AWS product roadmaps. • Own reporting and planning cadences to AWS executives on GTM plan execution. • Demonstrate thought leadership and be able to credibly represent AWS at industry events, conferences, symposiums, etc. About the team Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Nov 19 Executive Assistant Bellevue, WA $104,800 Amazon's Artificial General Intelligence (AGI) Team mission is to build the world’s best Artificial General Intelligence that will enable every Amazon business to deliver more value to its customers and benefits humanity. AGI foundational models and services can be used across all businesses at Amazon. AGI Data Services is a key part of AGI org providing data creation, curation, and analytics services to help develop, test, and train the AI models. You will work in a team environment to build effective working relationships inside and outside of the group, while keeping abreast of business objectives, policies, procedures, and related information to maintain a comprehensive awareness of the organization. Key to success in this role is the ability to handle multiple tasks in parallel, which you will deliver to tight deadlines with minimal guidance or supervision. As such, you must be skilled at anticipating problems, dealing with ambiguity, creating contingency plans, managing multiple priorities, setting expectations, problem solving, and organizing logistics. Key job responsibilities - Management of complex calendar and scheduling - Coordinating travel to domestic and international locations - Track and help drive completion of key deliverables and follow up on outstanding items - Manage expense report coordination and submission - Organize, execute, and assist with team activities (meeting agendas, all-hands meetings, off-sites, and team social events) - Work closely with the leadership team, and other Executive Assistants to provide support to the organization - Management of team space, including office moves and reconfigurations - Management of highly confidential information About the team We are a growing team and change is a given and fairly consistent. We have team members based in Bellevue and Boston primarily with some members also based in India. We work across time zones to make sure the appropriate connections are maintained. We like to work hard and have fun!
Nov 19 Marketing Manager Bellevue, WA $85,350 Amazon delights customers around the world with millions of products each day. Meet the team that is transforming how quickly and conveniently Amazon delivers that delight to its customers. The Amazon Pickup And Return Points team designs and builds new ways for people to get the things they order online, through a growing network of hundreds of thousands of physical pickup point locations worldwide. Our locker and counter products offer customers greater security, flexibility, and control, while reducing transportation costs and environmental footprint. Beyond customer convenience, the network offers brands differentiated advertising opportunities to build awareness and convert new users through our growing advertising products. We are looking for a Marketing Manager to drive the Direct to Consumer Email strategy. This is a unique opportunity to get involved in a rapidly growing and entrepreneurial part of the business and play a vital role in driving the success of Amazon’s pickup programs globally. Working as part of this high-growth and ambitious team, you will be encouraged to take on significant and varied responsibility early on and your work will be highly visible and impactful. An ideal candidate will thrive with ambiguity, be motivated by a fast-paced environment and enjoy collaborating with different cross-functional teams. The candidate will know how to get close to the customer to uncover insights for their campaigns, define a roadmap, and prioritize activities based on business goals. They will be comfortable diving deep to illustrate the impact of their work with data and customer anecdotes. Responsibilities include: - Develop data driven marketing strategies to acquire and engage Amazon pickup customers globally - Create and test campaigns and templates that align content to customer preferences (language, marketplace, products, or experience) - Recommend and implement iterative A/B testing to continually improve performance through optimized messaging and targeting - Define customer segmentation strategy and action-based triggers for automated email programs - Optimize against key metrics including CTR, open rates, customer acquisition and engagement - Create testing plan and optimize email targeting and content to improve KPIs - Analyze and report on performance metrics of email campaigns - Track email best practices, monitor industry trends, and make recommendations - Leverage modern email and onsite tools, both third party and in-house, to increase campaign performance
Nov 19 SAP Security Developer Bellevue, WA $144,650 Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. As a SAP security lead you would be responsible for maintaining security postures of SAP applications, maintenance of teams groups and other supporting authorizations for enterprise applications. Key job responsibilities - Design and implement SAP application security roles across S/4, MES, GTS, EWM, MDG, TM including Fiori role needs - Proven experience with SAP GRC, including implementation, configuration, and maintenance - Ensure compliance with a range of regulatory and Kuiper internal policies - Analyze security systems and seek improvements on a continuous basis - Develop best practices and security standards for enterprise application system - Ability to conduct risk assessments, evaluate and quantify risk Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the life We're looking for an outstanding 'SAP Security and GRC Expert’, whose objective and responsibility will be to develop high quality security processes and security role designs that support multi entity, complex role structure. Work closely with solution architects, business stakeholders and external partners to develop and maintain security standards to meet Kuiper Infosec, SOX and ITAR/FAR needs. The individual will support security requirements in S/4, MES, GTS, EWM, MDG, TM and also extend to few non-SAP applications in Kuipers ERP landscape. Provide hands on support and troubleshooting for production issues and system maintenance needs.
Nov 19 Software Development Engineer Seattle, WA $176,450 Are you interested in shaping the future of AWS? Do you want to be part of building something with massive impact? AWS Global Services Security (GSS) Engineering is looking for strong software engineers to join us as we make security smarter and simpler for all AWS customers. Today is just the beginning, and we want you to be part of our journey to innovate the way in which our users experience security. If you want to be part of the development and launch of a new AWS service, we want to meet you! The Global Services Security team, a part of Amazon Web Services (AWS), leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers As a member of this team, you will have the opportunity to grow and make impact by defining the system architecture, owning and implementing specific components, and shaping the overall experience. Together we build highly available, secure, scalable, distributed and event-driven systems. As an SDE, you will contribute to planning, architecture design, implementation, testing, and process improvement. Key job responsibilities This role offers a fantastic opportunity to develop new services that enhance security for AWS's global customer base. As a software engineer, you'll join a growing team of engineers focused on building transformative security services, working to reinvent how Amazon and our customers perceive and experience security. You will help set technical standards and shape Global Services Security's overall technical architecture and engineering practices. A day in the life You will collaborate with engineering teams across AWS to design, deliver, and refine solutions that make it easier for our global customers to operate secure and compliant workloads within AWS. You'll work closely with our business team to ensure a clear understanding of the core problem we aim to solve. You'll partner with Product Management, UX Designer, and developers to create appropriate user stories and a roadmap. Since the development and career progression of our team members is a priority, you will also coach and mentor others on the team to support their growth and achievement of career goals. About the team GSS Engineering has several teams distributed among several key development centers primarily within the US, but also globally. The team is driving AWS's new security growth initiatives. Our vision is to secure the world's workloads and create a brighter future for humanity. We work with customers and partners to develop security solutions that enable our service teams to deliver the right products and features. By harnessing security-relevant data, we gain insights and automate actions to mitigate customer security concerns proactively, ideally without requiring any action on their part. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Nov 19 Ads Product Strategist Culver City, CA $165,250 Prime Video (PV) brings together the world’s best creators with the most passionate communities in a way that no other entertainment brand can. Not only are we a one-stop hub for distinctive, critically-acclaimed and award-winning original programming including TV series such as The Boys, The Marvelous Mrs. Maisel and Jack Ryan and movies like Air, Saltburn, The Idea of You, and Road House, but we offer a multi-dimensional experience that allows subscribers to fully immerse themselves in their fandom: to read the book, to listen to the soundtrack, to buy the costume, to replay live sports in real time, and more. And that breadth and connection to the Amazon family of brands, along with the support of a passionate and diverse global team, makes Prime Video a company where creators and makers of all kinds can build their future. As the Ads Product Strategist on the Prime Video Marketplace team, you will play a key role in shaping the advertising experience and monetization capabilities of third party Marketplace content. You will be responsible for defining Marketplace business objectives, authoring policies and feature proposals, driving adoption of solutions across Amazon product roadmaps, and maximizing the value of our technology investments. This role is complex, strategic and inherently cross-functional. You must have an understanding of ad-supported video distribution and the needs of customers and publishers alike in order to define business requirements and align solution pathways across partnership, legal, product and engineering teams. You will represent the Marketplace advertising vision as you innovate with stakeholders, navigate complex decisions, influence leadership and advocate for technology solutions. Throughout your work, you will need to demonstrate strategic and long-term thinking as well as strong cross-functional leadership, stakeholder management, and communication skills to effectively drive Marketplace advertising initiatives and deliver tangible business results. Key job responsibilities - Define and drive ad monetization objectives for third party channels - Organize and prioritize business requirements for operational planning and investment cycles - Translate deal requirements for engineering teams to align roadmaps against critical launches - Evaluate and communicate progress against key metrics, goals and financial results - Inform strategy, policy and operational procedures to drive product adoption and scale advertising capabilities globally - Author strategy briefs and incubate initiatives to drive innovation against long-term business strategies A day in the life As a Marketplace Ads Product Strategist, you will represent the business vision across the variety of product and engineering teams that support Marketplace experiences. You will spend your time evaluating streaming and distribution services, engaging with customers to understand their needs, and collaborating with stakeholders to advance business objectives. About the team The Product and Growth Strategy team is a newly organized team in Prime Video focused on driving customer outcomes for our Marketplace business lines: third party subscription channels, rent and buy titles, and live streaming TV. The team's mission is to evangelize the Marketplace business strategy and vision across stakeholder organization and maximize the value of our technology investments across our video Marketplace.
Nov 19 Sr. Technical Program Manager Seattle, WA $182,650 Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Want to transform the way people watch Live Sports? Passionate about building, owning and operating massively scalable systems that deliver industry leading experiences to sports fans across NFL, NBA and more? Looking forward to work in a start-up mode with a team of highly competent software engineers and Product leaders on the latest AWS technologies? Are you looking for an inclusive team, where you feel safe to be yourself, to share your ideas openly, to experiment, fail and learn, and where you help influence decisions that shape the team’s path forward? If so, here is an opportunity tailored for you. We are looking for a Senior Technical Program Manager for our team in Seattle, WA, to build innovative solutions for customers to discover engaging and personalized live content to enjoy. This is a transformative opportunity, the chance to be at the vanguard of a program that will revolutionize Prime Video, and the live streaming experience for customers everywhere. In this role you will work across our distributed engineering team in building a wide variety of services from flexible Live Sports publishing platform that integrates with the broader Prime Video ecosystem to low-latency, high-TPS services that impact the discovery experience on wide variety of devices. If you’re a technical program manager, there’s a home for you in Seattle working on Prime Video Live Sports. Our leaders are great teachers, our engineers are world-class, and our products are fun. What will you do? You will own and drive product features partnering with SDMs in our Seattle,WA Austin, TX and Arlington, VA teams. You'll collaborate with Prime Video teams including Catalog, Commerce, Offers, X-Ray, Prime Video Channels, Store Front Automation, devices and more. You will look around corners, anticipate bottlenecks, and use technical judgement to land complex programs for our business. You will also influence and shape how we execute and help drive velocity with high quality. This role involves regular communication with senior, director, and VP level management on project status and risks, broad cross-team coordination on project execution, creating effective project management strategies to meet deliverables and organize teams, and regular updates to Critical Program Reviews and other reporting mechanisms. If you’re excited about helping to build the future of live sports or just want to have fun creating something you can be proud to show your family and friends, reach out. We’d love to chat. If you are excited about leading complex programs, solving hard problems, and leading positive change, this is the team to be on. Key job responsibilities -Be a guardian of world-class customer experience for your deliverables: continually raise the bar on functionality, flow, consistency, usability, and simplicity -Be the interface between the product owners and the development team, thoroughly understanding the product, helping define user stories, and driving the evaluation of appropriate technical solutions to meet the business requirements. -Own engagement and build mechanisms to collaborate effectively with the partners across Prime Video, Amazon.com, and other critical external partners -Work to decompose requirements into technical execution plans with multiple development teams, track progress towards goals, and report status to product, business development, and technical leadership. -Help make the right feature trade-offs to ship software without compromising customer experience and business relevance -Engage with many other teams in the company, evangelizing the team and your project, building relationships and helping identify existing components and technologies that can be leveraged to deliver on our goals -Represent the technical team to senior leadership across the company About the team Within Prime Video Sports, we aspire to revolutionize the way our customers discover and watch live sports. From Thursday Night Football in the US to UEFA Champions League in UK, Germany and Italy, we’ve launched and scaled a state-of-the-art live streaming experience to Prime customers around the world. Beyond an error-free streaming experience, we've delighted fans by launching differentiated experiences, such as Rapid Recap to catch-up on key plays before joining a live game, and Defensive Alerts in the TNF broadcast to bring never-seen-before insights to NFL fans. With the NBA coming to Prime Video in 2025 and continued growth with live sports content from our channel partners, we're just getting started in making Prime Video the preferred destination for fans to watch Sports.
Nov 19 Software Development Engineer Seattle, WA $176,450 Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At Amazon we drive innovation and customer obsession into everything we do, and this is especially true in the Customer Engagement Technologies (CET) department. CET owns the technology to support and enhance our Customer Service Operations network through our Self Service and Automation features, CRM, contact center infrastructure, and various client applications. We focus on robust architecture, world class UX, and leverage our Big Data to drive insights and solutions through a myriad of applications. CET is looking for a Software Development Engineer (SDE) to work on a multi-year, large-scale, enterprise software program. You will be part of a Global Product and Technology team whose innovations and strategies will define the next generation of contact routing for Amazon Customer Service, providing a seamless customer support experience and ensuring issues are resolved during the first interaction. Key job responsibilities As a Software Development Engineer in CET, you will take part in the implementation and delivery of contact center systems built on top of our next-generation routing system, leveraging the power of Generative AI (GenAI) and Machine Learning for improved intents and routing signals, and preserving customer contact journey data. You will work cross functionally with partners to take the product from concept to customer release while ensuring the highest level of quality for your deliverables, managing one of the worlds largest and most complex customer service organizations. - Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market. - Design and build innovative technologies in a large distributed computing environment, and help lead fundamental changes in the industry. - Ability to design and code the right solutions starting with broadly defined problems. - Work in an agile environment to deliver high-quality software. - On-call rotation to support the services owned by the Software team - We use SCRUM, test-driven development, and continuous deployment to deliver projects based on realistic timelines and resource constraints. A day in the life You will work closely with senior leaders across cross-functional stakeholder teams within Amazon to drive collaboration and influence them to prioritize projects, meet objects and adhere to business plans towards shared objectives. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan About the team The mission of the CET team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to resolve their issues quickly and efficiently. You will be a key component of our leadership team and will influence our science and engineering teams to deliver World-Wide Self-Service Automation (SSA) products based on generative AI.
Nov 19 Software Development Engineer Seattle, WA $176,450 Customer Engagement Technologies (CET) team builds software for a new Customer Relations Management (CRM) software for Amazon Customer Service that uses new cutting edge technologies and ML. Our intention is to reduce cognitive load on the Customer Service Associates while resolving customer issues. We are looking for Software Development Engineers who are results-oriented, data driven, innovative and passionate at creating new comprehensive customer engagement services/solutions. You’ll work on cool technologies such as such as GraphQL, Java, Spring and AWS to build the world’s most innovative customer experience solutions. As a Software Development Engineer on this team, you will collaborate with other experienced and senior software engineers to drive improvements to our technology, design and develop new customer facing products and interfaces, and build and track metrics to ensure high quality results. Your solutions will provide the ultimate customer service experience needed to anticipate and resolve customer's questions using our CRM. You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about building a software system that can be operated at global scale. At Amazon, we are known for our customer obsession. We need your ideas and your ability to take initiative, innovate, and produce results as we continuously improve the customer experience. We use Scrum, test-driven development, and continuous deployment to deliver projects based on realistic timelines and resource constraints. We are seeking experienced Software Engineers excited by this opportunity. If this sounds interesting, we’d love to hear from you. Key job responsibilities - Build scalable software product to solve business. problems. Drive business goals through software solutions. - Deliver project end-to-end including design, coding, testing and release. - Maintain operational excellence to ensure best customer experience. - Collaborate with peers and mentor junior developers through knowledge and tech discussions. - Softawre development - Daily scrum - Weekly team meetings and tech discussions - Biweekly sprint planning - Bimonthly oncall rotations - Occasional team social and org events A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team TThis role sits on a team within CET focused on Contact Center Management Systems. We are responsible for every customer contact, ensuring customers can either resolve via self-service (e.g., Chatbot) or connected with a customer service associate. Ultimately, we reduce customer effort by improving the discoverability of customer ingresses, creating a contact experience that effectively routes the customers to the quickest resolution, as well as maintaining the overall CS contact center configurations. We ensure quick issue resolution on the first contact by investing in foundational technologies to capture and persist routing signals
Nov 19 Software Development Engineer Seattle, WA $176,450 Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At Amazon we drive innovation and customer obsession into everything we do, and this is especially true in the Customer Engagement Technologies (CET) department. CET owns the technology to support and enhance our Customer Service Operations network through our Self Service and Automation features, CRM, contact center infrastructure, and various client applications. We focus on robust architecture, world class UX, and leverage our Big Data to drive insights and solutions through a myriad of applications. CET is looking for a Software Development Engineer (SDE) to work on a multi-year, large-scale, enterprise software program. You will be part of a Global Product and Technology team whose innovations and strategies will define the next generation of contact routing for Amazon Customer Service, providing a seamless customer support experience and ensuring issues are resolved during the first interaction. Key job responsibilities As a Software Development Engineer in CET, you will take part in the implementation and delivery of contact center systems built on top of our next-generation routing system, leveraging the power of Generative AI (GenAI) and Machine Learning for improved intents and routing signals, and preserving customer contact journey data. You will work cross functionally with partners to take the product from concept to customer release while ensuring the highest level of quality for your deliverables, managing one of the worlds largest and most complex customer service organizations. - Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market. - Design and build innovative technologies in a large distributed computing environment, and help lead fundamental changes in the industry. - Ability to design and code the right solutions starting with broadly defined problems. - Work in an agile environment to deliver high-quality software. - On-call rotation to support the services owned by the Software team - We use SCRUM, test-driven development, and continuous deployment to deliver projects based on realistic timelines and resource constraints. A day in the life You will work closely with senior leaders across cross-functional stakeholder teams within Amazon to drive collaboration and influence them to prioritize projects, meet objects and adhere to business plans towards shared objectives. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan About the team The mission of the CET team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to resolve their issues quickly and efficiently. You will be a key component of our leadership team and will influence our science and engineering teams to deliver World-Wide Self-Service Automation (SSA) products based on generative AI.
Nov 19 Software Development Engineer Redmond, WA $176,450 Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. We are looking for passionate Embedded software engineers who will work on Linux and RTOS and build software for operating systems, Kernel, Device drivers to power the hardware. Key job responsibilities - Develop embedded software in Rust, C, C++, or other modern languages running in Linux and RTOS. - Write system applications for the various satellite systems. - Work closely with other software and hardware teams to support board bring-up and integration testing. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the life Come work at Amazon! We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design. Come help us solve the difficult and rewarding development challenges in building highly reliable, power efficient and low-cost satellite avionics! About the team Our team tackles many critical satellite functions including power management, hardware interfaces, command & telemetry, and autonomous control. We are looking for an outstanding software engineer to participate in all phases of software development from requirements through implementation and test to operations.
Nov 19 Data Scientist Austin, TX $152,150 The AWS Training and Certification organization educates customers, partners, and AWS employees globally on AWS products, solutions, and best practices. We are seeking a talented and experienced data scientist to help solve challenging business problems through rigorous analytical methodologies for the AWS Training and Certification organization. As part of the AWS Training and Certification (T&C) Business Insight and Analytics (BIA) team you will define business questions with stakeholders, explore different source data, develop statistical and/or machine learning models, and communicate the insight with business leaders. The right candidate will be passionate about working with large datasets and love to utilize the cutting-edge data science methods to answer complex business questions that support our decision makings as well as operational improvements. We are looking for candidates who have a background in both statistical analysis methodologies and machine-learning models. A successful candidate should have the technical proficiency to query data in a Redshift data warehouse environment, structure data to be leveraged within data science models, and be able to develop insights from the analysis that are delivered to business stakeholders. Key job responsibilities • Clearly define business questions through an extensive requirement definition process with business stakeholders • Translate the business questions into solvable data science problems and select the most appropriate statistical and/or machine learning methodologies to address the problems • Autonomously build the data science models as well as access, gather, and explore source data leveraging SQL skills • Implement statistical methods to solve specific business problems utilizing code (Python, R, etc.). • Own the validation processes to generate the most accurate and usable output data • Develop key insights from the analysis and write both business-facing as well as science summary documents for review • Lead engagements with business stakeholders throughout the data science projects and ensure timely deliverables A day in the life This role's primary focus is working with business stakeholders, business intelligence and data engineers, and other data/research scientists across the teams within AWS T&C and beyond. A typical day will include meetings to define problems or review analysis and time to explore data, test models, and write summary reports. These insights will be used to make better business decisions and implement more productive business processes. About the team As cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.
Nov 19 SDE II Redmond, WA $176,450 Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. Our team owns secure communication between critical satellite functions including power management, hardware interfaces, command & telemetry, and autonomous control. We are looking for an outstanding Software Engineer to participate in all phases of software development from requirements through implementation and test to operations. As an Embedded Firmware Engineer you will engage with an experienced cross-disciplinary staff to conceive and design solutions. You must be responsive, flexible, and able to succeed within an open, collaborative peer environment. You will participate in the design, integration and improvement of the SW. This includes designing and implementing a wide range of low-level embedded software on our hardware services, including device drivers, Linux kernel modules, porting existing software to new embedded systems, and other low level programming activities. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities * Develop embedded software in C++ and Rust * Write software to interact with microcontrollers * Design and develop secure software * Collaborate with cross-functional teams to define software requirements and architecture A day in the life Come work at Amazon! We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design. Come help us solve the difficult and rewarding development challenges in building highly reliable, power efficient and low-cost satellite avionics! About the team Our team tackles secure communication between critical satellite functions including power management, hardware interfaces, command & telemetry, and autonomous control. We are looking for an outstanding software engineer to participate in all phases of software development from requirements through implementation and test to operations.
Nov 19 Software Development Manager Redmond, WA $227,050 In this role, you will manage a team responsible for Secure Communications of Kuiper satellites. Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. In this role, you will bring that vision to life by designing, developing and testing the embedded software that controls individual satellites. Key job responsibilities - Hire and support top talent to meet goals of the team. - Define and drive the multi-year vision for the team. - Oversee resource allocation to ensure appropriate business and staff development goals are met. - Participate in strategic planning to achieve technical and business goals. - Work closely with engineers to architect and deliver the best technical designs and approaches. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
Nov 19 Sr. SDE Redmond, WA $206,400 Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. Our team tackles secure communication between critical satellite functions including power management, hardware interfaces, command & telemetry, and autonomous control. We are looking for an outstanding Senior Software Engineer to participate in all phases of software development from requirements through implementation and test to operations. As a Sr. Embedded Firmware Engineer you will engage with an experienced cross-disciplinary staff to conceive and design solutions. You must be responsive, flexible, and able to succeed within an open, collaborative peer environment. You will participate in the design, integration and improvement of the SW. This includes designing and implementing a wide range of low-level embedded software on our hardware services, including device drivers, Linux kernel modules, porting existing software to new embedded systems, and other low level programming activities. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities * Develop embedded software in C++ and Rust * Write software to interact with microcontrollers * Design and develop secure software * Collaborate with cross-functional teams to define software requirements and architecture A day in the life Come work at Amazon! We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design. Come help us solve the difficult and rewarding development challenges in building highly reliable, power efficient and low-cost satellite avionics!
Nov 19 CSC Account Manager Austin, TX $99,350 Would you like to be part of a team focused on delighting customers of all sizes, across a number of industries? Do you have the sales acumen and technical aptitude to drive adoption of cloud services? Amazon Web Services provides companies of all sizes with an infrastructure platform in the cloud. We are growing our Sales team to help more companies make the move to AWS, and achieve their business outcomes. If you are passionate about the cloud and have the skills, the ISR role provides the opportunity to introduce the most relevant cloud solutions from the leading cloud company, to new and existing customers. The ISR is responsible for growing consumption of current and new AWS services, within any number of company segments. The ideal candidate will apply their sales and technical experience to proactively engage with customers to harness the power of cloud technology to meet the customer's business objectives. A successful candidate will generate and maintain active engagements with customers and prospects, as well as consistently meet and exceed sales quotas. A single ISR might own one or more territories in conjunction with one or more account managers. Key job responsibilities Ability to prospect, identify, pursue, and close new revenue opportunities Strong technical, sales, and listening skills Excellent verbal and written communication skills Ability to think and act independently within a fast-paced multi-task driven environment Knowledge and understanding of existing and developing technologies as it relates to cloud computing; understand and identify opportunities for customers Track record of managing time efficiently, meeting personal goals, and working effectively with internal, partner, and customer teams Experience with CRM (Salesforce.com preferred), and web-based meeting applications (e.g. Chime) AWS Cloud Practitioner Certification or AWS Solutions Architect - Associate Certification, preferred but not requiredeiifccredebctkiitktnfhilknjfgujvhujggvhhrjfb About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Nov 19 SDE II Redmond, WA $176,450 Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. Our team owns secure communication between critical satellite functions including power management, hardware interfaces, command & telemetry, and autonomous control. We are looking for an outstanding Software Engineer to participate in all phases of software development from requirements through implementation and test to operations. As an Embedded Firmware Engineer you will engage with an experienced cross-disciplinary staff to conceive and design solutions. You must be responsive, flexible, and able to succeed within an open, collaborative peer environment. You will participate in the design, integration and improvement of the SW. This includes designing and implementing a wide range of low-level embedded software on our hardware services, including device drivers, Linux kernel modules, porting existing software to new embedded systems, and other low level programming activities. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities * Develop embedded software in C++ and Rust * Write software to interact with microcontrollers * Design and develop secure software * Collaborate with cross-functional teams to define software requirements and architecture A day in the life Come work at Amazon! We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design. Come help us solve the difficult and rewarding development challenges in building highly reliable, power efficient and low-cost satellite avionics! About the team Our team tackles secure communication between critical satellite functions including power management, hardware interfaces, command & telemetry, and autonomous control. We are looking for an outstanding software engineer to participate in all phases of software development from requirements through implementation and test to operations.
Nov 19 Senior Product Manager - Technical Redmond, WA $185,650 Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. We are seeking an exceptional Senior Product Manager to lead strategy and implementation of B2B sales systems including CRM, lead management, deal management, contract management and bulk order management. As a Senior Product Manager Technical you will work extensively with customers, sales, marketing, deal desk ,legal and finance teams to understand business requirements and work with engineers to build systems on the Salesforce technology stack (CRM and Communications Cloud). You will be responsible for identifying and, discovering customer problems, defining business strategy, defining product vision, building the product roadmap, writing detailed requirements, evangelizing the product within the organization, managing executive stakeholders and launching product to target users. You will constantly need to make tradeoffs to balance between large forward thinking initiatives and smaller incremental value adds. Key job responsibilities - Define business strategy and product vision by authoring PR-FAQs and vision documents - Build product roadmaps - Author business requirements documents - Evangelize the product within the organization, - Manage executive stakeholders including Directors and Senior Managers of business, sales, marketing, finance, legal and engineering teams - Launching product to target users and create training content - Make complex trade off decisions - Work with engineering teams to build features on Salesforce CRM, Industry CPQ, Salesforce Communications Cloud and first party Amazon tools. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. About the team Kuiper Commercial Revenue Operations (CRO) is responsible for the business strategy, operations and systems for Kuiper's commercial business across multiple industry segments in multiple countries.
Nov 19 SDE II Redmond, WA $176,450 Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. Our team tackles secure communication between critical satellite functions including power management, hardware interfaces, command & telemetry, and autonomous control. We are looking for an outstanding Software Engineer to participate in all phases of software development from requirements through implementation and test to operations. As an Embedded Firmware Engineer you will engage with an experienced cross-disciplinary staff to conceive and design solutions. You must be responsive, flexible, and able to succeed within an open, collaborative peer environment. You will participate in the design, integration and improvement of the SW. This includes designing and implementing a wide range of low-level embedded software on our hardware services, including device drivers, Linux kernel modules, porting existing software to new embedded systems, and other low level programming activities. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities * Develop embedded software in C++ and Rust * Write software to interact with microcontrollers * Design and develop secure software * Collaborate with cross-functional teams to define software requirements and architecture A day in the life Come work at Amazon! We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design. Come help us solve the difficult and rewarding development challenges in building highly reliable, power efficient and low-cost satellite avionics! About the team Our team tackles secure communication between critical satellite functions including power management, hardware interfaces, command & telemetry, and autonomous control. We are looking for an outstanding software engineer to participate in all phases of software development from requirements through implementation and test to operations.
Nov 19 Data Scientist II Seattle, WA $169,150 The vision for Alexa is to be the world’s best personal assistant. Such an assistant will play a vital role in managing the communication lives of customers, from drafting communications to coordinating with people on behalf of customers. At Alexa Communications, we’re leveraging Generative AI to bring this vision to life. If you’re passionate about building magical experiences for customers, while solving hard, complex technical problems, then this role is for you. You will operate at the intersection of large language models, real time communications, voice and graphical user interfaces, and mixed reality to deliver cutting-edge features for end users. Come join us to invent the future of how millions of customers will communicate with and through their virtual AI assistants. Key job responsibilities The Comms Experience Insights (CXI) team is looking for an experienced, self-driven, analytical, and strategic Data Scientist II. We are looking for an individual who is passionate about tying together huge amounts of data to answer complex stakeholder questions. You should have deep expertise in translating data into meaningful insights through collaboration with Data Engineers and Business Analysts. You should also have extensive experience in model fitting and explaining how the insights derived from those models impact a business. In this role, you will take data curated by a dedicated team of Data Engineers to conduct deep statistical analysis on usage trends. The right candidate will possess excellent business and communication skills, be able to work with business owners to develop and define key business questions, and be able to collaborate with Data Engineers and Business Analysts to analyze data that will answer those questions. The right candidate should have a solid understanding of how to curate the right datasets that can be used to train data models, and the desire to learn and implement new technologies and services to further a scalable, self-service model.
Nov 19 Senior Program Manager Seattle, WA $144,550 Amazon Web Services is seeking a Senior Program Manager for Infrastructure central finance (ICF) team. As part of the team you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers. Successful candidates will have deep experience across three disciplines - Finance (specifically Tax and/or Accounting), Program Management, and Technology - and is well versed in all three in order to bridge across our diverse group of stakeholders. The candidate needs to be able to easily understand the business lines they engage, supporting information technologies, and finance/accounting/tax disciplines, and the impacts of each on the project. The candidate also needs to be able to support communications in these areas with current process owners, project stakeholders, and executive level sponsors. Projects in our portfolio range from urgent compliance needs to long-term multi-year deliveries requiring work across multiple functional teams and modification to multiple distributed systems. As such, the candidate will often be required to dive deep to remove roadblocks and carefully manage scope to deliver results while still earning trust across many functions and stakeholders with executive level visibility and sponsorship. Key job responsibilities Managing large initiatives through project initiation, planning, execution, and close-out o Creating and maintaining project materials used by a cross-functional core team. o Building workstream project plans and identifying workstream dependencies during the planning process; supporting the resource planning process. o Executing project closeout process and practices, ensuring all project artifacts are finalized and archived as appropriate. o Taking the lead role with stakeholders to define, align on, and refine program objectives, deliverables, and resources o Obtaining and driving clarity into requirements coming from one or more impacted functions and demonstrating a solid working knowledge of requirements to project stakeholders and sponsors. o Identifying areas of risk to the project scope or timeline, and escalating to program leadership in a timely manner. o Diving deep where needed to resolve blocking issues during project execution, testing, launch and cutover. o Leading cross functional teams through workstream retrospectives to help drive improvements into team processes; owning and driving process improvements. o Communicating the overall program roadmap and periodic status updates to executive stakeholder body including Amazon Businesses, Tax, Accounting, Treasury, HR, Legal, Finance Operations and related technical teams o Developing and implementing enterprise wide program management tools and standards to support program management core competencies within the team and within broader Finance.
Nov 19 Mission Operations Engineer Redmond, WA $145,950 Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. Key job responsibilities As a Mission Operations Engineer you will own and execute the overall operational success of the mission at a systems level and coordinate between engineering teams across ground and space systems to achieve it. Because of the scale of the mission, you will be focused on driving automation and operational excellence — identifying areas of improvement and initiating changes to improve the productivity of the fleet. You will coordinate and prepare for each launch and on-orbit demonstration, design and conduct operational rehearsals, and drive automation efforts with scalability in mind, ensuring that the constellation functions at peak performance with no manual intervention. You will develop concepts of operation for missions and experiments, lead launch and early operations, develop and perform analysis on system data, and identify areas and mechanisms for further improvement. The ideal candidate will be detail oriented, have strong verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently, and maintain professionalism under pressure. You should have knowledge in space system design and software engineering practices. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the life You will work with internal engineering teams to define our operational process. You will identify opportunities to optimize and automate, and work with software and hardware teams to implement. You will be responsible for the operational success of the Kuiper mission. About the team Project Kuiper Ground Software team owns the infrastructure that manages and operates the constellation, providing a stable foundation for the networking team to run customer-facing connectivity service.
Nov 19 Sr. Global Procurement Manager Austin, TX $176,700 AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. This position is located in Seattle, WA, Arlington, VA, or Austin, TX. Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS Infrastructure Service (AIS) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth! The AIS Power & Cooling team is looking for a results-oriented individual to own sourcing and supply management for Data Center Power & Cooling Equipment. Our Procurement Managers are experts in their industries who deliver the supply that helps drive the explosive growth of AWS. As a member of the Power and Cooling Procurement Team, you will manage the end-to-end global sourcing and supply chain for one or more of the categories that reside within the Power and Cooling Equipment space supporting AWS Data Center build projects. This role's primary responsibility is to maintain unconstrained supply on a global scale for the responsible categories and work with our internal customers and business partners to understand demand signals and drive the appropriate supply strategies to deliver continuity of supply. This has to be achieved while enabling procurement with low cost structure and flexibility in adapting to volatile demand. Key job responsibilities - Develop, implement, and manages sourcing and supply chain strategies on a global scale - Drive the strategic aspects of large complex cross-functional projects - Develop and maintain supplier capacity modeling - Understand demand inputs and position supply to support unconstrained growth at AWS scale in both the short-term and long-term horizons - Engage with global supply chain counterparts to drive leading supply chain practices and initiatives - Partner with engineering teams to drive NPI initiatives and value-engineering initiatives. - Drive innovation through the supply chain and influence industry practices - Develop analytical reports to deliver information to business partners and stakeholders that support improved decision making - Manage supplier lead times and drive them to meet AWS business requirements - Manage supplier performance and allocation of material to demands based on priority - Be a subject matter expert for the customers, technologies, and markets in which you engage - Manage cross-functional projects against plans and objectives to meet commitments and goals - Identify and drive realization of opportunities for sustainable, scalable, relative advantage in your category - Requires travel up to 15% of the year About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Nov 19 Software Development Engineer II Bellevue, WA $176,450 Join Amazon's Global Logistics Technology team and help revolutionize international shipping! As a Software Development Engineer II, you'll tackle complex challenges in cross-border transportation, optimizing millions of packages' journeys across the globe. Your innovative solutions will directly impact customers, sellers, and operations worldwide, ensuring efficient and cost-effective delivery of international shipments. Key job responsibilities - Design and develop highly available, scalable distributed systems - Optimize complex logistics networks to maximize shipment efficiency and minimize costs - Create innovative solutions for international commerce and customs constraints - Collaborate with cross-functional teams to improve customer delivery options - Contribute to the architecture and direction of import and export logistics technology A day in the life You'll start your day collaborating with cross-functional teams to identify and solve complex logistics challenges. You might find yourself designing new APIs to streamline customs processes, optimizing algorithms for efficient route planning, or mentoring junior engineers on best practices. Throughout the day, you'll balance hands-on coding with strategic discussions, always keeping the customer experience at the forefront of your decisions. About the team Our Global Logistics Technology team is passionate about simplifying complex problems and enhancing the experience for sellers, buyers, and operations. We're building software at an unprecedented scale, touching every international package that Amazon handles. Our focus on continuous learning, innovation, and quality drives us to develop best-in-class solutions. We offer a supportive environment that encourages professional growth, creativity, and teamwork. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock
Nov 19 Sr. Software Development Engineer Redmond, WA $206,400 Have you ever wanted to be part of a team that is building industry changing technology? Amazon’s Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world. We are seeking a passionate, talented, and inventive Sr. Software Development Engineer with a background in AI, Generative AI (GenAI), Machine Learning, and Natural Language Processing (NLP) to lead the delivery of best-in-class automated customer service and business analytics solutions for Kuiper Customer Service. As a Sr. Software Development Engineer, you will be responsible for designing and building engineering infrastructure that supports AI (including GenAI) based customer support solutions, including chatbots and IVR systems. Your work will involve collaborating with cross-functional teams to integrate cutting-edge AI and GenAI models into our customer service platform, monitor their performance, and implement ongoing enhancements. You'll have the opportunity to work with state-of-the-art language models, conversational AI, and text generation technologies to create seamless and intelligent user experiences. The ideal candidate will have: * A passion for leveraging the latest advancements in GenAI to solve real-world business problems * Experience in designing, developing, and implementing GenAI-based solutions, including natural language processing, text generation, and conversational AI * Background in data engineering, including ETL processes, data pipelines, and integrating disparate data sources * Excellent communication and collaboration skills to work closely with cross-functional teams, including data scientists, product managers, and subject matter experts Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. If you're excited to be part of a team that is pushing the boundaries of what's possible with AI and GenAI, we'd love to hear from you. Apply now and join us on this transformative journey!“ Key job responsibilities * Design and develop scalable, robust data pipelines to feed GenAI models with the necessary data, leveraging cloud-based technologies like AWS Glue, Athena, and SageMaker * Implement cutting-edge AI-powered (including GenAI) systems to automate customer support, enhance self-service capabilities, and streamline internal operations * Integrate state-of-the-art GenAI models with existing systems and applications to create seamless and intelligent user experiences * Monitor and optimize the performance of GenAI-based solutions, ensuring they meet and exceed business objectives * Collaborate with cross-functional teams to continuously improve and expand the capabilities of GenAI applications, staying up-to-date with the latest trends and advancements in the field
Nov 19 Applied Scientist Seattle, WA $179,100 This is a unique opportunity to build technology and science that millions of people will use every day. Are you excited about working on large scale Natural Language Processing (NLP), Machine Learning (ML), and Large Language Models (LLM)? We are embarking on a multi-year journey to improve the shopping experience for customers using Alexa globally. In 2024, we started building all Shopping experiences leveraging LLMs in the US. We create customer-focused solutions and technologies that makes shopping delightful and effortless for our customers. Our goal is to understand what customers are looking for in whatever language happens to be their choice at the moment and help them find what they need in Amazon's vast catalog of billions of products. We are seeking an Applied Scientist to lead a new, greenfield initiative that shapes the arc of invention with Machine Learning and Large Language Models. Your deliverables will directly impact executive leadership team goals and shape the future of shopping experiences with Alexa. We’re working to improve shopping on Amazon using the conversational capabilities of LLMs, and are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. You'll be working with talented scientists, engineers, across the breadth of Amazon Shopping and AGI to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!
Nov 19 Product Marketing Manager Seattle, WA $138,900 Independent sellers generate approximately 60% of sales in Amazon stores, and each year we spend billions of dollars to improve their experience with services, programs, and tools designed to make running an online business a profitable, sustainable enterprise for sellers of all sizes—from multi-national brands to small businesses down the street. We’re looking for an experienced marketer and self-motivated individual, with experience driving the strategic development and execution of outbound communications, primarily through email marketing. In this role, you will be responsible for developing our outbound communication strategy to drive the recruitment of new sellers and the adoption of seller-facing products and services. Our ideal candidate has a high sense of ownership and a strong expertise in email marketing and analytics. This role requires a creative, customer-centric individual that is able to develop and deliver end-to-end personalized journeys to help increase the velocity in which we move sellers through the funnel and accelerate seller growth throughout their lifecycle. Key job responsibilities Key job responsibilities • Create, own and execute an outbound communication strategy to drive new seller growth • Manage stakeholder relationships (e.g. Sales, Product, Tech) to define business requirements, achieve goal alignment and drive adoption • Partner with marketing resources to ensure we deliver engaging, best-in class campaign content to Amazon sellers • Leverage data and insights to optimize campaign performance and identify opportunities for improvement at the campaign and program level to drive ROI • Conduct regular audits to ensure all automated emails follow best practices and are compliant with CAN-SPAM regulations, data privacy policies, Amazon legal policies
Nov 19 Sr. Software Development Engineer Redmond, WA $206,400 Have you ever wanted to be part of a team that is building industry changing technology? Amazon’s Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world. We are seeking a passionate, talented, and inventive Sr. Software Development Engineer with a background in AI, Generative AI (GenAI), Machine Learning, and Natural Language Processing (NLP) to lead the delivery of best-in-class automated customer service and business analytics solutions for Kuiper Customer Service. As a Sr. Software Development Engineer, you will be responsible for designing and building engineering infrastructure that supports AI (including GenAI) based customer support solutions, including chatbots and IVR systems. Your work will involve collaborating with cross-functional teams to integrate cutting-edge AI and GenAI models into our customer service platform, monitor their performance, and implement ongoing enhancements. You'll have the opportunity to work with state-of-the-art language models, conversational AI, and text generation technologies to create seamless and intelligent user experiences. The ideal candidate will have: * A passion for leveraging the latest advancements in GenAI to solve real-world business problems * Experience in designing, developing, and implementing GenAI-based solutions, including natural language processing, text generation, and conversational AI * Background in data engineering, including ETL processes, data pipelines, and integrating disparate data sources * Excellent communication and collaboration skills to work closely with cross-functional teams, including data scientists, product managers, and subject matter experts Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. If you're excited to be part of a team that is pushing the boundaries of what's possible with AI and GenAI, we'd love to hear from you. Apply now and join us on this transformative journey!“ Key job responsibilities * Design and develop scalable, robust data pipelines to feed GenAI models with the necessary data, leveraging cloud-based technologies like AWS Glue, Athena, and SageMaker * Implement cutting-edge AI-powered (including GenAI) systems to automate customer support, enhance self-service capabilities, and streamline internal operations * Integrate state-of-the-art GenAI models with existing systems and applications to create seamless and intelligent user experiences * Monitor and optimize the performance of GenAI-based solutions, ensuring they meet and exceed business objectives * Collaborate with cross-functional teams to continuously improve and expand the capabilities of GenAI applications, staying up-to-date with the latest trends and advancements in the field
Nov 19 Marketing Operations Manager Seattle, WA $138,900 Independent sellers generate approximately 60% of sales in Amazon stores, and each year we spend billions of dollars to improve their experience with services, programs, and tools designed to make running an online business a profitable, sustainable enterprise for sellers of all sizes—from multi-national brands to small businesses down the street. We are seeking a smart, innovative and technically apt Marketing Operations (Ops) Manager. You will succeed in this role if you are an organized self-starter who can learn new technologies quickly and excel in a fast-paced environment. In this position, you will be a key contributor, working on the selection and integration of MarTech solutions across existing platforms to support global seller acquisition and engagement. Key job responsibilities • Work at both the strategic and tactical level to champion bold, innovative automation • Envision new marketing approaches and channels to reach and engage key audiences • Drive efforts to integrate 3rd party and internal tools with our central marketing automation platform from evaluation to implementation • Gather detailed business requirements in collaboration with internal stakeholders (marketing, tech teams, etc.) • Develop and execute on new ideas (project plans, collaborations with internal and external teams) • Collaborate closely with technical teams, marketing stakeholders and international counterparts (e.g., Marketing, Sales Ops, Salesforce Engineering, Product) to deliver global solutions • Leverage automation to improve processes and productivity, and make recommendations to support an organization scaling at rapid pace • Manage multiple projects gracefully, balancing contending priorities in a rapidly changing environment
Nov 18 Business Data Analyst II Seattle, WA $105,000 The Inventory Trust team within Selling partner Identity verification is responsible for the detecting and preventing bad actors and their inventory from reaching to our customers. We own different programs to stop bad actor inventory from coming into our FCs and reaching it our customers. We achieve this by using advanced analytics , ML Modeling, risk mining and working with partner teams. We are talented team of risk, program, product and data analytics experts. We are looking for passionate, innovative, organized, and results-oriented Business Analyst II to support on its analytics roadmap. The Business Analyst II is responsible for driving deep insights to economically disrupt bad actor activities. The person should have a detailed understanding of a business requirement or the ability to quickly get to the root cause of a particular business issue, and draft solutions to meet requirements or resolve the root problems. You will work closely with product managers, program managers, Risk/Operations managers and BIE/DE and scientists to analyze massive data sets, identify areas to improve, define metrics to measure and monitor programs, and most importantly work with different stakeholders to drive improvements over time. You will also work closely with internal business teams to extract or mine information from our existing systems to create new analysis, and expose data from our group to wider teams in intuitive ways.
Nov 18 Sr. Manager Technical Program Management Seattle, WA $239,050 AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company. The ISCaP team is looking for an exceptional Sr. Manager TPM (Technical Program Management) to help us build on this mission as the volume of products, services, and locations continues to grow. The ideal candidate is one who thrives in ambiguity, is very customer obsessed, focused on operational excellence and is willing to take high degree of ownership for their program vision and execution of ideas. The ability to effectively communicate at all levels of the organization, make data driven decisions, and apply good judgement to manage escalations, competing priorities, and deliverables is essential to this role. Successful candidates will be able to balance think big with realities of delivering on customer promises today. They will also have excellent analytical and creative thinking skills, and the ability to break down complex problems with no clear answers (and at times, conflicting data) into simple, innovative solutions and/or clear, measurable implementation plans. Key job responsibilities - Serve as people manager for a team of 6 individual contributors. - Set up, lead and continuously improve the Supply and Operational Execution (S&OE) meetings with the service teams - Drives improvements through our software automation teams and makes the case for technology programs. Influences teams to dedicate resources, and leads the effort - Leads large-scale process / tool engineering efforts that solve significantly complex or endemic problems. - Understand the technical requirements of our partners and work closely with the internal development teams to guide the direction of supply chain activities. - Able to identify risks/opportunities in technical supply chain strategies, tool architectures and drive appropriate actions as a single threaded owner. - Develop new analytical models for supply chain solutions. - Execute strategic business objectives while working with key internal stakeholders to improve the supply chain with the latest internal and external information. - Prepare and give detailed data-driven business reviews to senior management, focused on improving forecasting accuracy and associated impacts. - You will be a positive influencer across diverse teams, be able to effectively rally support for your initiatives, and be able to help deeply technical teams create simple solutions to meet your program goals. - Keys to success in this role include exceptional analytics, judgment, and communication skills. A day in the life About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About the team
Nov 18 Software Dev Engineer Bellevue, WA $176,450 We are seeking a passionate, talented, and inventive individual to join the Applied AI team and help build industry-leading technologies that customers will love. This team offers a unique opportunity to make a significant impact on the customer experience and contribute to the design, architecture, and implementation of a cutting-edge product. The mission of the Applied AI team is to enable organizations within Worldwide Amazon.com Stores to accelerate the adoption of AI technologies across various parts of our business. We are looking for a Software Development Engineer II (SDEII) to join our Applied AI team to work on LLM-based solutions. You will be responsible for developing and maintaining the systems and tools that enable us to accelerate knowledge operations and work in the intersection of Science and Engineering. You will push the boundaries of ML and Generative AI techniques to scale the inputs for hundreds of billions of dollars of annual revenue for our eCommerce business. If you have a passion for AI technologies, a drive to innovate and a desire to make a meaningful impact, we invite you to become a valued member of our team. We are seeking someone who is to learn, and be ready to use a wide range of software and development tools required to perform the job in Python, Java, container-based development, SageMaker, PyTorch, PyTorch Lightning, Langchain, etc. Your work should consistently be of high quality (e.g., secure, testable, maintainable, low-defects, efficient, etc.) and incorporate best practices. You should identify, follow, and enforce high development standards, working alongside Sr. SDEs. As an SDEII, You should be able to work fairly independently using the above-mentioned tools, while also working with various stakeholders and partners, such as Applied Scientists, Product Managers, Technical Program Managers, Software Development Managers, Solution Architects, and Doc writers. You should be able to integrate new software components into partner codebases, while understanding and incorporating all required concerns, including roadblocks. You should understand distributed system design patterns and be able to apply them in existing and emerging ML domains with limited guidance from Sr. SDEs. You should help the team evolve by actively participating in the code review process, design discussions, and team planning. As such, you should participate in all projects in the functional area by helping to review designs, contributing to code reviews, and helping to remove blockers. This is an opportunity to play a key role in transforming how a large ecommerce organization continues to grow. Apply now and be part of our journey towards revolutionizing the way businesses operate with AI.
Nov 18 Senior Systems Engineer Seattle, WA $185,650 Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! We are seeking an experienced Sr. Systems Engineer who combines superb technical and analytical capabilities with a demonstrated ability to get the right things done quickly and effectively. This person must be comfortable working with a team of top-notch developers and collaborating with our engineering teams. We’re looking for people who innovate and love solving hard problems. You will work hard, have fun, and of course, make history! Key job responsibilities As a Senior Interdisciplinary Systems Engineer you will define, develop, and test solutions for the Prime Air Drone. • Leads interdisciplinary trade studies across subsystems, and other systems in Prime Air to determine drone level architecture • Executes systems engineering process at the drone level including responsibility for system engineering artifacts including design documentation, interface control documents, requirements used for operational approvals • Responsible for drone system verification and validation - including participating in hardware and software testing A day in the life A typical day for a Senior Systems Engineer could be some combination of working with partner teams to define the system conops and drone design, spending the day in the lab on verification and validation, or writing technical documents to prove the overall safety and reliability of the Prime Air drone. About the team Our team is responsible for integrating the Drone System across the rest of Prime Air - to seamlessly function with our ground systems and mission planning tools.
Nov 18 Security Engineering Manager Austin, TX $215,000 Amazon is continuously innovating new services and features for our customers. Our engineers invent, build, and sometimes break things to make them easier, faster, better, and more cost-effective. However, no matter what we’re building – from websites to web services, AR to AI, drones to devices – security is always our top priority. The Amazon Application Security team focuses on working with our builders to provide experiences that our customers can trust. That means constantly learning new things and solving complex problems to protect the safety, security, and privacy of billions of lives on a global scale. At Amazon, you’ll be working with the best minds in technology and security. Learn and be curious here, and accelerate your career growth. You can take pride in knowing that your work is meaningful, having a positive impact on others and making the world a better place. We are looking for an experienced security leader to join the Application Security team. As a security leader, you will own building and managing a team of security engineers, fostering a strong team culture. You should know how to prioritize, communicate clearly and compellingly, and understand how to drive a high level of focus and excellence with a strong team. Passion and discipline around cloud computing is critical, as is a high level of ownership and accountability. As a manager on our team, you will lead a team of top-notch application security engineers to solve interesting security challenges that arise when Amazon invents new technologies. You’ll help them develop their skills and their careers as you tackle those challenges and contribute to Amazon’s overall security and privacy strategy. Key job responsibilities - You will lead, manage, and develop a team of Security Engineers and Technical Program Managers responsible for Application Security (AppSec) of Amazon services. - You will lead the strategic direction and evolution of the Application Security review team/s, including setting goals and establishing priorities. - You will set the direction for the team by driving strategic initiatives, influencing leadership, key stakeholders, and partnering with teams throughout Amazon. - You will develop a healthy and collaborative culture and enable the team to deliver results. - You will lead effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities. - You will improvements to internal program and process. - You will write and deliver high-quality documents for technical and non-technical audiences. - You will drive the adoption of security processes, automation, and tooling to improve operational efficiency. About the team About Amazon Security Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Nov 18 Applied Scientist I Seattle, WA $171,100 Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. As a core product offering within our advertising portfolio, Sponsored Products (SP) helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The SP team's primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. The Search Ranking and Interleaving (R&I) team within the Marketplace Intelligence org in SP is responsible for determining which ads to show in Amazon search, where to place them, how many ads to place, and to which customers. This helps shoppers discover new products while helping advertisers put their products in front of the right customers, aligning shoppers’, advertisers’, and Amazon’s interests. To do this, we apply a broad range of machine learning, causal inference, and optimization techniques to continuously explore, learn, and optimize the ranking and allocation of ads on the search page. We are an interdisciplinary team with a focus on customer obsession and inventing and simplifying. Our primary focus is on improving the SP experience in search by gaining a deep understanding of shopper pain points and developing new innovative solutions to address them. We are looking for an Applied Scientist to join the Search Ranking team in MI. The team is responsible for improving the quality of ads shown to users (e.g., relevance, personalized and contextualized ranking to improve shopper experience and business metrics) via online experimentation, ML modeling, simulation, and online feedback. As an Applied Scientist on this team, you will identify big opportunities for the team to make a direct impact on customers and the search experience. You will work closely with with search and retail partner teams, software engineers and product managers to build scalable real-time ML solutions. You will have the opportunity to design, run, and analyze A/B experiments that improve the experience of millions of Amazon shoppers while driving quantifiable revenue impact while broadening your technical skillset. Key job responsibilities - Tackle and solve challenging science and business problems that balance the interests of advertisers, shoppers, and Amazon. - Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity. - Develop real-time machine learning algorithms to allocate billions of ads per day in advertising auctions. - Develop efficient algorithms for multi-objective optimization using deep learning methods to find operating points for the ad marketplace then evolve them - Research new and innovative machine learning approaches.
Nov 18 Aerodynamics & Vehicle Design Seattle, WA $195,450 Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Our Prime Air Drone Vehicle Design and Test team within Flight Sciences is looking for an outstanding engineer to help us rapidly configure, design, analyze, prototype, and test innovative drone vehicles. You’ll be responsible for assessing the Aerodynamics, Performance, and Stability & Control characteristics of vehicle designs. You’ll help build and utilize our suite of Multi-disciplinary Optimization (MDO) tools. You’ll explore new and novel drone vehicle conceptual designs in both focused and wide open design spaces, with the ultimate goal of meeting our customer requirements. You’ll have the opportunity to prototype vehicle designs and support wind tunnel and other testing of vehicle designs. You will directly support the Office of the Chief Program Engineer, and work closely across all vehicle subsystem teams to ensure integrated designs that meet performance, reliability, operability, manufacturing, and cost requirements. About the team Our Flight Sciences Vehicle Design & Test organization includes teams that span the following disciplines: Aerodynamics, Performance, Stability & Control, Configuration & Spatial Integration, Loads, Structures, Mass Properties, Multi-disciplinary Optimization (MDO), Wind Tunnel Testing, Noise Testing, Flight Test Instrumentation, and Rapid Prototyping.
Nov 18 Energy Operations Manager (AMER) Seattle, WA $166,600 AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Amazon Energy Procurement Operations (EPO) team is looking for an Energy Operations Manager to join us. EPO manages energy supply contracts post their execution, provides controllership for financial and operational performance, and ensures our supply portfolio is compliant with external regulations, contract obligations as well as internal policies. You will be a part of the team responsible for managing the portfolio of the world’s largest corporate buyer of renewables. Our team is looking for an individual with a track record for managing programs, including planning, launching and executing initiatives that drive excellence. This role will support the management of our contracts in an assigned region, and will work collaboratively with stakeholders across the org to report, analyze and improve performance of our energy portfolio. The right candidate can manage multiple projects simultaneously, has an analytical skill set, and experience managing contracts. Key job responsibilities - Own the assigned portfolio of energy agreements and renewable power purchase agreements. - Act as a subject matter expert on executed energy agreements in designated markets, and own the management of the contractual obligations with counterparties. - Report and analyze performance in assigned portfolio, identifying impacts to our business units and our customers. - Support the management of the on-boarding process for new contracts with a large number of counterparties. Track progress and drive for successful completion. - Take part in shaping and implement the EPO programs (including contract management, financial performance and energy compliance with external and internal stakeholders) to meet the org’s goals and success metrics. - Plan and drive execution of initiatives to improve our energy operations. Continuously seek to invent and simplify in order to achieve further scale effect for Amazon’s management of its energy portfolio. - Work collaboratively with other AWS and Amazon teams to support the management of the energy programs. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Nov 18 Sr. Mission Systems Engineer Redmond, WA $185,650 Project Kuiper is a visionary initiative within Amazon that aims to revolutionize global connectivity through the development of a state-of-the-art Low Earth Orbit (LEO) interconnected satellite communication constellation. We are seeking an experienced and highly motivated Senior Mission Systems Engineer to join our innovative team. This role involves working directly with government customers across the globe to harness the power of our broadband Low Earth Orbit (LEO) mega constellation for advanced communication solutions. The ideal candidate will have a deep understanding of satellite communications, link budget analysis, RF and or optical communication systems, and understanding of security and compliance for government applications. Key job responsibilities As the Senior Mission Systems Engineer, you will play a pivotal role in shaping the future of secure and reliable satellite communications for government applications. Your primary responsibility will include engaging with both US and International Government customers to understand and fulfill their communication needs, familiarity with link budget fundamentals for both space-to-space and space-to-ground communications, and leading the design and integration of cutting-edge satellite and ground communication systems. Your expertise in RF/Optical systems and government controlled environments will be crucial in ensuring optimal performance, while your commitment to security and compliance will safeguard sensitive information. Additionally, you will mentor junior engineers, drive technical innovation, and manage multiple high-impact projects, contributing significantly to our mission of providing advanced communication solutions through our broadband LEO mega constellation. Candidates with a combination of the basic qualifications and any number of preferred qualifications will be well-equipped to contribute effectively and grow with our developing organization. Security Clearance: Candidates must be able to obtain and maintain a US Government security clearance of TS/SCI, so you must be a U.S. citizen for consideration. A day in the life In this role, you will be involved in collaborating with government customers to understand their system needs, use cases and operational scenarios, designing and optimizing link budgets, and integration advanced communication systems. You'll conduct technical analyses, troubleshoot issues, and ensure security and compliance standards are met. Mentoring junior engineers, you will serve as technical lead, brainstorm innovative solutions, work with hardware and software integration, and manage and balance multiple projects to ensure timely delivery. Your day ends with reviewing system performance and preparing technical documentation, driving forward our mission of delivering on behalf of our customers. You will be required to be onsite working with our collaborative team and developing our culture 5 days a week.
Nov 18 Data Scientist Seattle, WA $169,150 Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! Why you will love this opportunity: Amazon has invested heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Team video ~ https://youtu.be/zD_6Lzw8raE Key job responsibilities As a Data Scientist on this team you will: - Lead Data Science solutions from beginning to end. - Deliver with independence on challenging large-scale problems with complexity and ambiguity. - Write code (Python, R, Scala, SQL, etc.) to obtain, manipulate, and analyze data. - Build Machine Learning and statistical models to solve specific business problems. - Retrieve, synthesize, and present critical data in a format that is immediately useful to answering specific questions or improving system performance. - Analyze historical data to identify trends and support optimal decision making. - Apply statistical and machine learning knowledge to specific business problems and data. - Formalize assumptions about how our systems should work, create statistical definitions of outliers, and develop methods to systematically identify outliers. Work out why such examples are outliers and define if any actions needed. - Given anecdotes about anomalies or generate automatic scripts to define anomalies, deep dive to explain why they happen, and identify fixes. - Build decision-making models and propose effective solutions for the business problems you define. - Conduct written and verbal presentations to share insights to audiences of varying levels of technical sophistication.
Nov 18 Software Development Engineer II Seattle, WA $176,450 Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. As a core product offering within our advertising portfolio, Sponsored Products (SP) helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The SP team's primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day. We optimize product placements using a combination of machine learning and natural language processing (NLP) algorithms operating in low latency, high-volume systems. We are highly motivated, collaborative and fun-loving, with entrepreneurial drive and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. We are looking for an Software Engineer to join the Whole-page Advertising Experiences (Waves) team in Marketplace Intelligence with a broad mandate to experiment and innovate to grow Sponsored Products. As an SDE on this team, you will design and build new features to delight our shoppers worldwide. You will partner with scientists and product managers across Amazon in order to solve the biggest customer frustrations and bring new CX features to life. You will have the opportunity to design, run, and analyze A/B experiments that improve the experience of millions of Amazon shoppers while driving quantifiable revenue impact. More importantly, you will have the opportunity to broaden your technical skills in an environment that thrives on creativity, experimentation, and product innovation. Key job responsibilities Key job responsibilities: Drive end-to-end engineering projects that have a high degree of ambiguity, scale, complexity. Run A/B experiments, gather data, and perform statistical analysis. Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. Recruit SDEs to the team and provide mentorship.
Nov 18 Application Security Engineer Seattle, WA $174,400 AWS Security is on the cutting edge of many security issues for a wide variety of platforms and technologies including cloud services, Internet of things (IoT), identity and access management, mobile devices, virtualization and custom hardware, all operating at massive scale. Similarly, our highly collaborative team is committed to each team member’s growth as our business grows. AWS Security is looking for an Application Security Engineer to help validate that our services, applications, and websites are designed and implemented to the highest security standards. You will be responsible for analyzing the security of applications and services, discovering and addressing security issues, building security automation, and quickly reacting to new threat scenarios. You will have the opportunity to learn from, and be mentored by, those who are building and securing our cutting-edge services. An Application Security Engineer at Amazon is expected to be strong in multiple domains and provide significant contributions to the AWS IT Security team and to multiple groups throughout Amazon. Security engineers are expected to develop elegant solutions to complex business problems and apply appropriate technologies while following security engineering best practices. You are also expected to mentor more junior engineers and be a security thought leader for the organization. An Application Security Engineer must foster constructive dialogue and seek resolution when confronted with discordant views. Engineers in this role are expected to participate fully in the planning of the AWS Security team's work and constantly seek opportunities for process improvement. They should also have a deep understanding of at least one specialty for which they are a sought out resource (both within AWS Security and by groups throughout Amazon), while having an understanding of the application of Information Security in a broad range of technical areas. Key job responsibilities - Application security reviews (includes architecture reviews, threat modeling, code reviews and security testing) - Mobile security reviews - Projects and research work as needed - Security training and outreach to internal development teams - Security guidance and documentation - Security workflow automation - Security metrics delivery and process improvements - Assistance with recruiting activities and administrative work About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Nov 18 Sr. Business Intelligence Engineer (BIE) Seattle, WA $160,050 AI is going to transform the Business Intelligence function at Amazon, and the Companion Products and Services Organization's Business Insights team (ComPAS BI) in Devices is looking for a Senior Business Intelligence Engineer to lead our team through the transformation. ComPAS BI supports the Amazon Device Accessories and Companion Products Business (Amazon Smart Plug, Fire TV Soundbar, Star Wars Accessories, and more) and the Pre-Owned Devices and Device Trade-In program. These businesses are some of the fastest-growing businesses in Amazon Devices, in no small part due to ComPAS leadership's continued investment in technology. The ComPAS BI team is looking for a visionary Business Intelligence Engineer who will help set the course for the future of data and analytics in ComPAS. ComPAS BI is a newer team with a near-infinite runway of interesting problems to solve, mechanisms to refine, and stakeholders to work with. Our stakeholders span across functions (Sales and Marketing, Product Management, Finance, Operations, Planning, and Software Engineering, to name a few) and touch every product line in the Devices business (including Echo, Fire TV, Kindle, Fire Tablet, Ring, Blink, Eero, Health and Wellness, and Project Kuiper). This role has wide scope from the start and huge opportunity to grow both technical and leadership skills. Key job responsibilities - Own the end-to-end project management and execution of our some of our most important reporting and analytics projects, many of which have direct impact on our end customers and drive real growth in the ComPAS business - Own, experiment with, and iterate on key mechanisms (roadmap planning, project management, intake and workflow, etc.) that enable us to deliver great results for our stakeholders through thoughtful organization and communication - Be the example for ComPAS BI team members of what delivering at the Sr. BIE level looks like, and provide mentorship and coaching to grow your team members to deliver results at the same level - Create a vision for what our BIE function should look like when operating as a best-in-class organization by learning and applying the latest techniques and technologies, defining and refining BIE best practices, and sharing your knowledge with the team A day in the life Our team members aim to spend their time in this way: - 50% Roadmap project work, with each team member working on one large project at a time. - 10% On call, with our on-call team member handling any urgent requests or data issues that our stakeholders bring to us. - 10% Ad-hoc requests, with ad-hoc being any non-urgent request that takes less than two days to complete. - 10% Keep-the-lights-on (KTLO) tasks including supporting regular business reviews and recurring reporting maintenance. - 10% Meetings, events, and mechanisms - 10% Exploration, learning, and new skills development - For our Sr. BIE, this allocation will be slightly different. This new team member will spend less time on Ad-hoc and KTLO and more time on leadership work (learning, mentoring, vision setting, and influencing). About the team The ComPAS BI team was formed in September 2023 by bringing together the BIEs from the Pre-Owned Devices and Accessories businesses under a single-threaded leader, then adding two data scientists. When the team formed, we came together for a three-day intensive where we defined our mission and vision and examined all our existing processes and workflows for what worked well and what didn't. Together as a team, we created our plan for becoming one ComPAS-wide BI organization with one set of mechanisms and processes. This is what our team is laser-focused on implementing and refining today. Teamwork and respect are the foundation of our organization's culture, and we care deeply about everyone bringing their unique perspective to influence our team's direction. Creating a work environment where our team members are included, inspired, challenged, and excited about their career trajectory is our leadership's top priority.
Nov 18 Business Intelligence Engineer Seattle, WA $137,300 Amazon is one of the most popular sites in the US. Our product search engine, one of the most heavily used services in the world, indexes billions of products and serves hundreds of millions of customers world-wide. Our team leads the data science and analytics efforts for the search page and we own multiple aspects of understanding how we can measure customer satisfaction with our experiences. This includes building science based insights and novel metrics to define and track customer focused aspects. We manipulate massive amounts of data, terabytes worth a day, coming from multiple different systems with a high degree of complexity in structure, schema and different levels of quality. We are looking for a Business Intelligence Engineer to build metrics, deep dive and generate insights to improve the customer experience with a high level of senior leadership visibility. These metrics govern the quality of the search page and impact multiple organizations and teams that contribute to the search results and ultimately what customers use to make purchase decisions on the website. Key job responsibilities You will be building and improving metrics that measure the quality of the search page. This includes working backwards from customer pain points, managing large and complex data pipelines manipulating terabytes of data a day. Your metrics and dashboards will be used by multiple teams and senior leaders and you will be providing insights into opportunities to improve the customer experience and our signals and systems. The metrics and underlying pipelines are used daily for decision making, setting up experiments, defining goals and influencing senior leaders to set priorities. About the team The mission of the Search Data Science team is to build a world class shopping experience that delights customers. We focus on the long term and big picture, ensuring that the search page is balancing strategic trade-offs. We bring to this effort expertise in constrained optimization, causal inference, and marketplace equilibrium effects. We build systems, metrics, and mechanisms to ensure that product decisions are scientifically sound. We develop models to estimate the downstream dollar value of the quality of the experience. We spend time on evaluating experiments to develop durable learnings.
Nov 18 Optical Network Development Engineer Seattle, WA $170,100 If you like to work with new technologies and optimizing existing technology have experience participating in network/systems support for a large-scale enterprise or service provider environment, we would like to meet you. Your work will play a key role in driving the stability and sustainability of next-generation IP networks. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Core Networking team is looking for a Network Development Engineer to join our Inter-DC & Optical team. As a Network Development Engineer, you will be responsible for building, deploying and scaling the Amazon networks that support AWS, customers, and other business units, across multiple global datacenters. AWS Core Networking is focused on building Data Centers and the network that allows Data Centers to function efficiently. We own the solutions that allow racks to be aggregated and Data Centers to be interconnected. Core Networking's goal is to balance efficiency, performance and reliability to allow customers access to their applications and data. Key job responsibilities Network Development Engineers perform high quality network and/or systems planning, deployments, scaling, technology refresh, sustaining engineering, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation. • Create and implement changes on the network. • Work closely with our automation teams in defining the tools that allow us to scale at higher volume. • Lead network projects in the areas of network sustaining engineering, network deployment/implementation, network scaling, technology refresh, best practices application, and/or network optimization. • Sustain Amazon Web Services’ next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events. • Operate and troubleshoot network routing, interconnectivity, platforms, performance, and configurations issues; including necessary low level application interaction, Unix systems, and new age networking software tools. • Drive and support innovation from Top of Rack to the Network Border and everything in between. • Partner with our broader Network/Infrastructure organization in the areas of network engineering, configurations standards, and tools. • Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools. • Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies. • Deliver simple, sustainable and repeatable solutions and processes. • Collaborate with highest tier escalation engineers/resolvers. • Create and review documentation and process regarding network implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc. About the team Capacity Engineering team owns AWS's inter-datacenter network growth strategy. This encompasses the design, planning, and delivery of networking infrastructure and topology.
Nov 18 Sr. Security Engineer Austin, TX $195,450 The Amazon Information Security team is looking for a Senior Security Engineer to help ensure our services, applications, and websites are designed and implemented to the highest security standards. You have breadth and depth of security knowledge and can identify and advise on risks across multiple areas of an organization. You will join a team working on Software Supply Chain Security (SSC-S) initiatives and drive transformative changes on how thousands of Amazon dev teams consumes, build, operate and ship secure software. You will work with limited guidance in the face of ambiguity. You will take a long-term view of Amazon's software development security processes and tools. Key job responsibilities - Evaluating and recommending new and emerging security products and technologies - Identifying security issues and risks, and developing mitigation plans - Through security risk assessments, identify repeatable work streams and influence automation of such streams to reduce cycle times and drive efficiency. - Participate in the design discussions and development of user stories for automation - Positively influence Security Governance initiatives; partner with engineering teams to develop a Security dashboard that provides ongoing Leadership visibility of the security posture, threats and risks. - Establish credibility and maintain strong working relationships with technical groups involved with security including but not limited to Security Teams, AWS (Amazon Web Services), Legal, Compliance, and Developer Community - Build and influence supply chain software security as a core competency throughout InfoSec’s relationships with internal Amazon teams, partners, and vendors. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training and Career growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.
Nov 18 CSC Account Manager - Auto/Mfg Austin, TX $129,600 Would you like to be part of a team focused on delighting customers of all sizes, across the Automotive & Manufacturing industries? Do you have the sales acumen and technical aptitude to drive adoption of cloud services? Amazon Web Services provides companies of all sizes with an infrastructure platform in the cloud. We are growing our Sales team to help more companies make the move to AWS, and achieve their business outcomes. If you are passionate about the cloud and have the skills, the CSC Account Manager role provides the opportunity to introduce the most relevant cloud solutions from the leading cloud company, to new and existing customers. 10019 A day in the life The CSC Account Manager is responsible for growing consumption of current and new AWS services, within any number of company segments. The ideal candidate will apply their sales and technical experience to proactively engage with customers to harness the power of cloud technology to meet the customer's business objectives. A successful candidate will generate and maintain active engagements with customers and prospects, as well as consistently meet and exceed sales quotas. A single CSC Account Manager might own one or more territories in conjunction with one or more account managers. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Nov 18 Finance Manager Austin, TX $132,700 The 'NA Fresh Finance Manager - Retail Operations' serves as a strategic finance partner for the retail operations team. In this role, you will contribute to financially-informed decisions around product selection, pricing, promotions, and vendor negotiations. You will also spearhead ad hoc initiatives and projects aimed at driving net PPM improvement, along with overseeing planning, reporting, and month-end close activities. This position requires close collaboration with stakeholders across different teams and functions. By integrating financial data and analysis into the decision-making process, you will help optimize profitability and drive sustainable growth across our Fresh retail business. As the finance lead for this key area, you will have high visibility and exposure to senior leadership across multiple organizations. Given the rapid growth of the grocery business, this role presents significant opportunities to increase your scope of responsibility and elevate your strategic impact over time. Key job responsibilities - Use solid financial knowledge and business acumen to build financial models, interpret data, draw conclusions, and make recommendations that deliver results, drive improvements, and influence leaders throughout Amazon. These decisions can have global impact. - Delivers weekly/monthly financial close. Uses financial systems and advanced MSExcel functions to work with large data sets. Outputs plans, forecasts, budgets, and consolidations. - Creates effective business partnerships, manages competing priorities, and provides guidance based on data analysis during unexpected events. - Drive accountability across category teams by first building and then leading mechanisms to review vendor level performance on a monthly and quarterly basis. - Create scalable processes and tools leading to successful annual vendor negotiations. - Communicate findings (both written and verbal) in a clear, concise, and unambiguous manner. - Participates in hiring, developing, and mentoring peers and team members. Seeks and leverages diverse perspectives in all activities. - Identifies opportunities to resolve defects proactively. Improves, scales, or simplifies finance tools across teams and organizations. - Contributes to work life harmony by being a positive, collaborative, and effective influencer to new team members as an indicator of operations excellence. About the team The Grocery Finance organization is dedicated to shaping the long-term strategy and future of grocery, omni-channel and new physical store formats across Amazon.
Nov 18 Senior Cloud Sales Represenative - Healthcare & Life Sciences Seattle, WA $170,500 Would you like to be part of a team focused on delighting enterprise customers, across the Healthcare & Life Sciences industries? Do you have the sales acumen and technical aptitude to drive adoption of cloud services? Amazon Web Services provides companies of all sizes with an infrastructure platform in the cloud. We are growing our Healthcare & Life Sciences Sales team to help more companies make the move to AWS, and achieve their business outcomes. If you are passionate about the cloud and have the skills, the Cloud Sales Representative role provides the opportunity to introduce the most relevant cloud solutions from the leading cloud company, to new and existing customers. 10019 Key job responsibilities 1. Strategic Customer Engagement - Work backwards from customer's business outcomes to develop tailored AWS solutions - Build and maintain executive-level stakeholder relationships within client organizations - Understand and align AWS offerings with complex healthcare & life sciences industry needs 2. Revenue Generation and Goal Achievement - Meet or exceed assigned revenue targets and business objectives - Develop and execute strategic account plans to drive long-term growth - Identify and pursue upsell and cross-sell opportunities within existing accounts 3. Technical Solution Development - Understand complex technology requirements specific to healthcare & life sciences - Collaborate with AWS solution architects and/or AWS partners to design and propose innovative cloud solutions - Articulate the value proposition of AWS services in addressing customer pain points 4. Industry Expertise - Stay current with healthcare & life sciences trends, regulations, and challenges - Provide thought leadership and insights to customers on industry-specific cloud adoption - Leverage industry knowledge to position AWS as a strategic partner in cloud and digital transformation 5. Innovation and Knowledge Sharing - Drive innovation within customer accounts and internally at AWS - Build and share knowledge across the organization to enhance collective expertise 6. Relationship Management - Foster strong, trust-based relationships with key decision-makers and influencers - Coordinate cross-functional teams to ensure successful solution implementation 7. Business Analysis and Problem-Solving - Analyze customer business challenges and translate them into technical requirements - Develop compelling business cases and ROI models to justify AWS investments - Identify and mitigate potential roadblocks in the sales process 8. Continuous Learning and Adaptation - Maintain up-to-date knowledge of AWS services, features, and best practices - Adapt sales strategies to evolving market conditions and customer needs - Pursue relevant certifications and professional development opportunities A day in the life A day in the life of an AWS Healthcare & Life Sciences Cloud Sales Representative is dynamic and multifaceted. From pipeline reviews to customer calls, the role balances strategic planning with hands-on problem-solving. Key activities include presenting cloud solutions to provider and payer CIOs, collaborating with solution architects on cloud architecture proposals, and strategizing with internal teams on new healthcare & life sciences go to market campaigns. The Cloud Sales Representative continuously toggles between technical discussions, business case development, and relationship building. Whether optimizing a genomics platform or helping a health tech startup scale securely, the focus remains on leveraging AWS to drive innovation and efficiency in healthcare. Are you ready to embrace the challenge? Come build the future with us. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Nov 18 Business Intelligence Engineer Seattle, WA $119,850 As a Business Intelligence Engineer on the Finance team supporting the Measurement, Ad Tech, and Data Science (MADS) team, you'll play a critical role in unlocking data-driven insights to power the next generation of Amazon's advertising solutions. In this highly visible position, you'll tackle complex business challenges, design scalable data models, and build cutting-edge analytics - all with the goal of delivering innovative, impactful solutions. With a deep understanding of SQL and data visualization, you'll be a significant contributor who can consistently deliver high-quality, maintainable work with limited guidance. If you're a self-starter who thrives on solving ambiguous problems, loves collaborating with cross-functional teams, and is passionate about leveraging data to drive business strategy, this could be the perfect role for you. Key job responsibilities The ideal candidate will be responsible for identifying and addressing complex business problems and opportunities to improve systems, processes, and tools. They will implement data-driven solutions by designing efficient data models and developing SQL/Python scripts, balancing customer requirements with technological constraints. The successful candidate will set data modeling standards and best practices, while also uncovering insights through statistical analysis. It will be crucial to collaborate closely with business customers, cross-functional teams, and senior leaders to refine requirements, solve problems, and deliver new solutions. When the business requires more granular data access, the candidate will help minimize bottlenecks and advise customers on self-service options. They will also own key metrics, prepare and automate reporting for business reviews, and support executive decision-making with data insights. Essential skills include a bias for action, strong attention to detail, the ability to learn quickly, and the capacity to adapt in a fast-paced, changing environment. The candidate must insist on high standards, make sound decisions, exhibit ownership and accountability, and apply appropriate technologies following best practices. A day in the life As a Business Intelligence Engineer supporting the Measurement, Ad Tech, and Data Science (MADS) team, your days will be a dynamic mix of technical and collaborative work. You'll partner with product, finance, and engineering teams to design scalable data solutions powering new advertising innovations. You'll also analyze KPIs, forecast key metrics, and uncover insights to inform critical business decisions - including preparing and automating reporting for regular reviews. No two days will be the same, but you can expect a steady stream of new challenges, high-visibility projects, and opportunities to make a real impact. If you thrive on solving ambiguous problems and drive data-driven innovation, this role is sure to engage you.
Nov 18 Finance Manager Seattle, WA $132,700 The Buyer Risk Prevention (BRP) team is looking for a Finance Manager to manage Finance Planning and Analysis (FP&A), including budgeting, forecasting, and headcount management for BRP. BRP is part of the Worldwide Customer Trust, which organization employees over 20,000 employees who provide support to Amazon's Selling Partners while also ensuring that we protect Amazon customers from bad actors. In this role you will support headcount and expense forecasting and reporting for the organization. Additionally, you will help support the Buyer Abuse and Account Integrity teams who work to prevent abuse of our concessions policies and take actions to protect customer accounts. This role actively helps the business identify areas to reduce costs while maintaining a high quality of service for Amazon's Customers. Key job responsibilities Key responsibilities include: • Drive standardization and automation of planning and reporting processes, adhering to deadlines • Analyze Opex variances vs. plan and provide insight to business partners including cost-saving and process improvement recommendations • Partner with the business to make trade-off decisions regarding headcount resourcing and support levels • Support internal customer groups in all finance matters including budgeting, forecasting and financial controls
Nov 18 Software Development Engineer Sunnyvale, CA $176,450 Are you interested in a unique opportunity to advance the accuracy and efficiency of Artificial General Intelligence (AGI) systems? If so, you're at the right place! We are the AGI Finetuning organization, and we are looking for a driven and talented SDE to join us. As an SDE on our team, you will design, build, and maintain systems for evaluating our best-in-class models. You’ll also work closely with our Applied Scientists to develop tools that support our modeling and evaluation team. We operate at Amazon's large scale with the energy of a nimble start-up. If you have a learner's mindset, enjoy solving challenging problems, and value an inclusive team culture, you will thrive in this role, and we hope to hear from you. Key job responsibilities - Develop and maintain key tooling for model evaluation. - Work closely with product teams, and scientists to to create new techniques and tooling around emerging research capabilities and evaluating models to meet customer needs. - Manage project prioritization, deliverables, timelines, and stakeholder communication. - Illuminate trade-offs, educate the team on best practices, and influence technical strategy. - Collaborate closely with Applied Scientists to investigate and plan experiments, prototype new technology, and evaluate technical feasibility. - Operate in a dynamic environment to deliver high quality software against aggressive schedules. About the team We are passionate engineers and scientists dedicated to pushing the boundaries of innovation. We evaluate and represent the customer perspective through accurate benchmarking.
Nov 18 Program Manager Boston, MA $116,800 We are seeking a passionate, talented, organized and inventive individual to join the AWS team and help drive programs for software companies across Amazon Web Services. This role offers a unique opportunity to make a significant impact across hundreds of sales and GTM teams across AWS, and drive process and program efficiencies to how new capabilities go from concept to launch. As a Bus Dev Program Manager in this role, you will work across every AWS ISV team, and drive programs such as AWS Global Passport, Roadmap Acceleration and Greenfield Activate planning and execution, and establishing mechanisms and driving adoption at AWS scale. Key job responsibilities As a Bus Dev PM in this role, you will work across Sales, Partner and marketing teams to help drive review prioritization of planned new capabilities, and producing a monthly artifact for review at the AWS leadership level. You will identify inefficiencies, and drive to eliminate them by creating new mechanisms, or improving existing ones. You will recognize the need to eliminate process where it's not needed and drive ownership at the right levels. About the team The Global ISV Strategy Team has the following purpose: Help ISV customers realize greater value. Our Mission is to accelerate customer value creation at scale across AWS. Our Method: Build and orchestrate customer-relevant GTM strategies and mechanisms.
Nov 18 Sr. Global Supply Manager Austin, TX $176,700 AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. This position is located in Austin, TX or Seattle, WA. This is an exciting opportunity to be part of a groundbreaking initiative that will shape the future of AWS and the data center liquid cooling industry. In this role you will manage the end to end supply chain of liquid cooling products and technology that serve AWS global demand. You will work very closely with Data Center Engineering team, collaborate with Technical Program and Product Managers and other cross functional teams, and lead the supply chain development for liquid cooling development and deployment of advanced cloud infrastructure solutions. You will maintain unconstrained supply on a global scale for liquid cooling category and work with internal customers and business partners to understand demand signals and drive the appropriate supply strategies to deliver continuity of supply. Join our fun, highly-motivated team of professionals who work hard, have fun, and make history. Apply now to be a part of this transformative journey! Key job responsibilities - Develop and execute the global supply chain strategy to deliver high-quality liquid cooling solutions to our customers in a timely manner and at optimal costs. - Manage end-to-end supply chain operations, including sourcing, logistics, inventory and lead time management, and supplier relationships. - Develop procurement process and drive continuous improvements to enhance supply chain efficiency, agility, and resilience. - Collaborate cross-functionally with engineering, product managers, quality, demand planning team. - Support liquid cooling product roadmap development, influence supplier and technology selection, and make optimal supply chain decisions that provide the most benefit to AWS. - Proactively manage and mitigate supply chain risks to ensure uninterrupted product delivery. - Negotiate and implement supplier agreements/contracts such as statement of work, global procurement agreement, to achieve the best contract terms for AWS. - Identify and implement innovative supply chain technologies and best practices to drive supply chain flexibility and resiliency to meet AWS business requirements. A day in the life Each day you will interact with external supply base and different internal teams responsible for engineering, product development, finance, integration, and operation of these complex technology programs. You prioritize your activities to support data center product development and delivery, identify and resolve problems and blockers, and focus on the actions that are most impactful for business success. About the team We are a fun team with highly motivated professionals who work hard, have fun, and make history. Our Team Mission is: Establish a resilient, innovative, and competitively advantaged supply chain that accelerates the time-to-market for liquid cooling products. Deliver high-quality liquid cooling solutions to our customers in a timely manner and at optimal costs. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS AWS is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Nov 18 Energy Projects Manager Seattle, WA $156,050 AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. Amazon is seeking a self-starter and results-oriented individual to join the AWS Energy team that sits within the AWS Infrastructure Services org in pioneering the future for data center utility power by developing and executing the strategy by which AWS delivers energy projects and partners with electric utilities and energy companies across the Southwest (PHX) region of the US. This individual will define the end to end, including generation, transmission, distribution, and backup power strategy, for scaling and operating AWS’ diverse, low-cost energy supply. In this role, you will manage multiple, large-scale ((100+ MW)) and technically complex power infrastructure projects across multiple geographies by facilitating close collaboration between both internal and external stakeholders. Within the overarching strategy, this individual must be resilient in exploring and discovering new supply opportunities (that delivery both near term capacity with an accelerated path to net-zero carbon supply), ultimately converting them into tactically sound and executable energy projects while working to reduce energy capital and operating expenses. Internally, responsibilities outside of implementing the defined strategy include reporting status, risks, mitigations and successes to C level and VP level leadership, as well as influencing multiple cross-functional partner teams in the overall data center capacity delivery business process. Externally, this role takes ownership of managing utility interactions, coordinating efforts between real estate, engineering and planning teams in site evaluation, project engineering, scheduling and budgeting, including influencing and contracting with the utility, EPC and/or Owner’s Engineer to meet AWS’ needs. The individual will work in an integrated team to implement a strategy that meets and exceeds AWS’ energy program requirements while delivering projects on time, with tangible reliability and cost-saving results. The ideal candidate will possess a strong energy background and a proven track record of developing and delivering on innovative energy projects. Experience working with regulated electric utilities, especially those in WECC region, to develop, contract and deliver medium and high voltage power infrastructure, including related tariffs and supply agreements, is a must. In this role, you will negotiate and execute power supply contracts across AWS regions and create innovative supply structures that integrate our renewable energy portfolio and support the growth of clean energy via utility partnerships. The right candidate will have a demonstrated ability to think strategically about the business, operations, and technical challenges, with the skill-set to drive tactical execution of project schedules, contracts, initiatives and team goals. The candidate must have experience in reliably driving initiatives to completion in high speed, constrained and ambiguous environments, with practice in escalating and reporting to many organization leaders and teams across multiple levels. By establishing and growing business and technical relationships, and managing the day-to-day interactions with these partners, you will be responsible for ensuring energy requirements needed to support AWS’s global infrastructure expansion are met. This role may require some domestic travel (less than 20%). Key job responsibilities · Manage multiple Utilities, EPC and Owner's Engineers to deliver a portfolio of inflight medium voltage and high voltage power infrastructure projects. · Manage capital budgets for electrical infrastructure and energy projects. · Collaborate with the internal teams and regulated utilities on the implementation and management of energy and projects in a timely and accurate fashion. · Identify and develop innovative cost savings projects and initiatives related to energy infrastructure and supply. Responsible for completing due diligence on in-market opportunities and developing those opportunities into cost savings for the business. · Work with utility regulators to develop policies and guidelines that enable broader AWS strategies and objectives. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Nov 18 Business Analyst Seattle, WA $105,000 Do you have relentless grit, a love for problem solving, high ownership, high learn and be curious, and some level of retail business experience (so absolutely everything isn’t a ramp, since we technically support all retail functions)? If so, this role is for you! We are looking for an experienced Business Analyst who is excited about using data analysis and acquiring deep business expertise to answer difficult business questions that drive decision and action for the Amazon Fresh business. This role will focus on solving critical catalog defects in the US and will be responsible for analyzing all aspects of our business to provide insights that inform business strategy and solve complex problems. Our team seeks to Invent and Simplify solutions that increase the speed and quality of decision-making through business analysis and reporting, econometric research and models, business process automation, and cloud computing infrastructure. Analytics is the first line of defense for analyzing acute business problems that inform or impact KPIs. In this role, you must be comfortable dealing with ambiguity, be an effective communicator, and be organized. Our business moves rapidly, and it’s important to be able to adapt to the latest changes in the business, systems, tools, and techniques for extracting, processing, analyzing, modeling, and taking action on data. You will work directly with business stakeholders to define strategy and requirements, and then lead analyses from design through delivery. Key job responsibilities As a Business Analyst on our team, you will focus on exciting and challenging problems, including: • Own the design, development, and maintenance of ongoing and ad-hoc metrics, reports, and analyses, to drive key business decisions • Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format • Partner with BIEs and Finance to scale automated solutions and collect stakeholder feedback to drive improvement over time • Develop mechanisms and metrics to track stakeholder satisfaction and drive projects to continuously improve satisfaction scores • Learn new technology and techniques such that you can meaningfully support product and process innovation • Engage business stakeholders in constructive dialogues to convert business problems into logic problems that can be solved with data, scripting, and visualizations • Work closely with data engineering, product management, and business stakeholders to deliver features to customers
Nov 18 Campaign Manager Boston, MA $113,900 At AWS, we are committed to supporting the workforce of the future, helping millions of people grow their technical skills. The AWS Marketing team is looking for a Campaign Manager to own the creation, execution, and optimization of integrated marketing campaigns for Training and Certification. In this key role, you will be responsible for the overall strategy, creative development, implementation and optimization of Global Campaigns that deliver business priority goals and objectives. The ideal candidate will have a proven track record working with cross-functional teams and managing multiple high-profile marketing projects simultaneously. They have a mind that is equal parts creative and analytical, providing strategic solutions to business problems, as well as being passionate about owning programs, testing and learning, and driving conversions to hit goals. This key team member should have excellent interpersonal skills, and written communication skills, in order to be able to tell a campaign story that resonates with our core audiences. In addition, the role requires the ability to analyze campaign effectiveness and optimize continuously. Key job responsibilities - Own development and optimization of integrated marketing campaigns helping organizations to get their people trained and certified. - Work across a dynamic ecosystem of stakeholders to define, develop, and implement integrated campaign strategies. - Work with subject matter experts to optimize campaign messaging based on audience type and interest area. - Manage program budget with accountability for campaign return on investment (ROI). - Partner with our paid media team to deploy campaigns across paid social, paid search, and display ads. - Partner with external agencies in support of campaign asset creation and execution. - Clear, consistent, and frequent communication with stakeholder teams to outline strategy, tactics, goals, and performance for campaigns. About the team The Self-Service Growth and Training (SSG&T) team creates and executes innovative marketing strategies that attract new and existing customers to learn about and increase AWS usage. The Global Campaigns team within SSG&T runs campaigns and programs designed to help train and nurture prospects and customers and to motivate them to get AWS Certified. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Nov 18 Senior Standards Architect Boston, MA $144,550 We are looking for an innovative Architectural Standards Designer to join the Store Development Team who is obsessed with creating world-class shopping experiences for our customers. The ideal candidate will have a deep knowledge of code requirements and their application in a retail environment. This position will be responsible for the creation and implementation of brand architectural and engineering design and technical standards. You will work closely with architecture and engineering consultants as well as an in-house store design, construction and procurement teams. This position will collaborate with internal and external cross-functional teams at many levels. The ideal candidate is a self-starter who thrives in a fast-paced, ambiguous environment and has a deep passion for innovative retail design. Outstanding project management and communication skills, both written and verbal are required for this role. Key job responsibilities • Driving and creating program documentation, standards and design modules through Revit and other production software • Directly manage architectural and engineering consultants in the development of store design guidelines, standards and specifications for existing and new concepts in an innovative yet fiscally responsible way • Working with key internal and external stakeholders in the production of comprehensive architectural and engineering packages for all phases of design • Creating presentation as needed to communicate design • Communicating with cross-functional teams and senior leadership • Reviewing shop drawings, specifications and cut sheets • Demonstrates willingness to be flexible and adaptable to changing work environment and deals effectively with varying workload requirements; can shift gears comfortably, manages competing demands, delays or unexpected events • Strong architectural project management, multi-tasking and organizational skills • Knowledge of store development process from site identification through construction • Coordinates with construction team on budget considerations and value engineering efforts
Nov 18 Applied Scientist Seattle, WA $171,100 Have you ever wondered how Amazon launches and maintains a consistent customer experience across hundreds of countries and languages it serves its customers? Are you passionate about data and mathematics, and hope to impact the experience of millions of customers? Are you obsessed with designing simple algorithmic solutions to very challenging problems? If so, we look forward to hearing from you! At Amazon, we strive to be Earth's most customer-centric company, where both internal and external customers can find and discover anything they want in their own language of preference. Our Translations Services (TS) team plays a pivotal role in expanding the reach of our marketplace worldwide and enables thousands of developers and other stakeholders (Product Managers, Program Managers, Linguists) in developing locale specific solutions. Amazon Translations Services (TS) is seeking an Applied Scientist to be based in our Seattle office. As a key member of the Science and Engineering team of TS, this person will be responsible for designing algorithmic solutions based on data and mathematics for translating billions of words annually across 130+ and expanding set of locales. The successful applicant will ensure that there is minimal human touch involved in any language translation and accurate translated text is available to our worldwide customers in a streamlined and optimized manner. With access to vast amounts of data, cutting-edge technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way customers and stakeholders engage with Amazon and our platform worldwide. Together, we will drive innovation, solve complex problems, and shape the future of e-commerce. Key job responsibilities * Apply your knowledge of LLM models to contribute to the development and implementation of machine learning solutions that address language translation-related challenges in the eCommerce space. * Collaborate with cross-functional teams, including senior scientists, software engineers, and product managers, to understand project requirements, map business goals to scientific problems, and help deliver high-quality solutions. * Conduct data analysis to identify patterns and insights, using reasonable assumptions and customer requirements to solve well-defined problems related to seller performance and customer experiences across international marketplaces. * Stay updated on current modeling techniques and methodologies, applying them under guidance to improve the accuracy and efficiency of language translation-related systems. * Communicate technical concepts clearly to team members and stakeholders, participating in discussions on proposed solutions and their potential impact. About the team We are a start-up mindset team. As the long-term technical strategy is still taking shape, there is a lot of opportunity for this fresh Science team to innovate by leveraging Gen AI technoligies to build scalable solutions from scratch. Our Vision: Language will not stand in the way of anyone on earth using Amazon products and services. Our Mission: We are the enablers and guardians of translation for Amazon's customers. We do this by offering hands-off-the-wheel service to all Amazon teams, optimizing translation quality and speed at the lowest cost possible.
Nov 18 Software Development Manager - Project Kuiper Redmond, WA $227,050 Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. The Role Have you wanted an opportunity to develop the software applications and architecture to launch, operate and scale an advanced global telecom service? As the Software Development Manager you will lead a team of engineers that will design and implement products that are critical to operate Kuiper; for example Customer Service App to handle customer questions and contacts, Chatbot based automation to resolve customer queries without manual intervention, technical troubleshooting workflows etc. You’ll build systems using the latest AWS technologies, leveraging best-in-industry software engineering practices. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities -Aid in the design and delivery of Telecom Components, Customer Service Applications, AI based chatbots and Services. -Work with our peer teams and stakeholders to design suitable software systems and interfaces to fulfill the customer needs. -Develop a strategic plan for the growth of the team, both from a software services and organization perspective. -Hire & Develop a diverse team of software engineers. -Collaborate with your fellow team members to form a strong foundation for a software organization in Project Kuiper. -Help on-board and mentor new team members.
Nov 18 Business Intelligence Engineer Seattle, WA $137,300 AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Do you want to be an integral part of the world's transition to the cloud? The AWS Analytics and Data Solutions (ADS) team is seeking for a Business Intelligence Engineer (BIE) with a combination of superior analytical abilities, business acumen, business judgement, curiosity, technical skills, and written and verbal communication skills to join our team. Data-driven decision-making is at the core of Amazon’s culture and people who are exceptionally talented at analyzing large sets of data to build insights are critical. Your work will directly impact the decisions and strategy of the entire AWS Infrastructure Services org and our customers. You will be gathering customer needs and insights, mining large and diverse data sets from across AWS Infrastructure, building visualizations and tools for our business partners, generating insights to help senior leaders make critical business decisions. Hence, the successful BIE will not only possess the expertise and passion for analyzing data, designing metrics to measure the performance of the business, and building reporting capabilities and tools, but also will interact directly with business leaders and teams that rely on the metrics and analyses that they produce. The business intelligence engineer must be a self-starter, comfortable with ambiguity, able to think big and be creative (while still paying careful attention to detail), and enjoy working in a fast-paced, dynamic environment. If you are excited about data, are results-oriented, and want to join a growing analytics team within Amazon - this role is for you! Key job responsibilities - Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support the needs of the business. - Apply deep analytic and business intelligence skills to extract meaningful insights and learning from large and complicated data sets. - Be hands-on with ETL to build data pipeline to support automated reporting. - Serve as liaison between the business and technical teams to achieve the goal of providing actionable insights into current business performance, and ad hoc analyses to support future improvements or innovations. This will require data gathering and manipulation, problem solving, and communication of insights and recommendations. - Build various data visualizations to tell the story of business trends, patterns, and outliers through rich visualizations. - Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation. About the team Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Nov 18 Senior Program Manager Jersey City, NJ $144,550 Are you looking for an innovative, fast-paced, highly-collaborative environment? If so, come join Worldwide Retail Growth and Development! The Worldwide Retail Growth and Development team is responsible for the strategic planning, acquisition, design, construction, launch, and maintenance of Amazon Worldwide Grocery Stores' real estate assets. This includes Whole Foods Market, Amazon grocery stores, and industrial properties that fulfill online grocery orders. WWRGD Growth and Development Change Management is looking for a Program Manager with project management and design or construction experience to own strategic and tactical delivery of change requests that physically impact our stores. This role requires scoping and creating project plans for physical changes to our stores, coordinating and driving execution, and communicating across a variety of stakeholder teams. Key job responsibilities -Manage and drive continuous improvement of the change management intake and decision-making mechanism -Own cross-team coordination, project/process management and executive presentation. Ensure alignment with business stakeholders and internal teams such as Design, Construction, Finance, and Capital Planning -Critically assess change requests and ensure business justification, financial analysis, and timeline impacts are quantified. Identify appropriate stakeholders and approvers for change requests, and manage mechanisms to gain alignment -Dive deep in understanding our stores and the impacts change requests may have on customers, operators, as well as Design and Construction teams. -Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery -Own program communication, accelerate progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate -Establish and drive to meet operational goals and metrics for the portfolio -Present operational metrics regularly to the leadership teams
Nov 18 Security Operations Analyst Boston, MA $108,750 Security is the epitome of customer obsession! Amazon Field Experiences (AFX) is hiring for a Security Operations Analyst role. This role focuses on building scalable mechanisms, tools, and products that enable sales & marketing teams to be more secure with a focus on securing access in the Salesforce platform. The opportunities are huge, and the impact is massive. AWS Sales & Marketing teams use data in complex, high volume ways. Figuring out appropriate roles and access controls to this data is not an easy task. AFX is working to improve this process and enable faster, more tailored access to data. The Security Ops team is core to this mission. We are creating specialists who can recognize common access patterns that tool owners and sales groups don’t recognize, and work with development teams to automate how users can access these patterns. Individuals on this team will be responsible for managing access control to AFX services and data. Team members will work with business teams to define requirements, policy experts to determine what can be allowed, and service teams to figure out how best-fit polices can be deployed. Individuals on this team will help to build SOPs and runbooks for necessary manual processes, create scripts to identify patterns of concern, and use their hands on experience to define requirements for the Permission Engineering team’s roadmap to build better tools, mechanisms, and automation. Individuals on this team will also be critical in identifying other critical mass pain points from a security operations standpoint that should be secured through root cause analysis. We are looking for a Security Operations Analyst who is passionate about security and progressing the vision of security in AFX. The ideal candidate will be motivated, have strong technical skills in data manipulation, and will model Amazon Leadership Principles. You will have the opportunity to engage with systems that are at the cutting edge of technology and scale. You will partner with the Permission Engineering team to build the team's roadmap, taking disparate requests from customers, gathering data, and prioritizing security work that will impact Amazon's millions of customers. Customer Obsession, strong Ownership, curiosity, and an ability to deal with ambiguity are critical for this role. Key job responsibilities Your day to day job responsibilities will include: - Extracting, processing, and filtering data to present insights in narrative form around large data sets to create changes in security posture - Help develop technical solutions and new security tools to mitigate security vulnerabilities and automate repeatable tasks through creation of Product Requirement Documents - Help configure and troubleshoot security controls in internal AWS tools especially Salesforce - Researching root causes of issues, to identify process breakdowns and provide insight on potential solutions - Assist with research and testing of additional security processes and products - Define the future of access controls from policy and technical lenses A day in the life As a Security Operations Analyst you will be in charge of securing AFX systems in terms of data access control. This means looking at the current system and deep diving issues to a root cause. Learning about end-users use cases and assuring their access is not under nor over provisioned. Working with engineering teams to create requirements to automate manual tasks around permissions. Working with policy teams such as legal and security to raise the security and privacy bar. Working cross functionality across AFX and AWS to create the next generation of data access across all systems. You will use large amounts of data to find patterns of concern or create dashboards to measure progress towards our goals. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Nov 18 Business Analyst Seattle, WA $105,000 Selling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company. Amazon’s Perfect Order Experience team, under CTPS, works to ensure that Customers can buy with confidence on Amazon. We develop and implement technology innovations, programs, tools, and policies to protect the buying experience on Amazon while minimizing friction for our selling partners. Our team is constantly innovating on behalf of customers to solve business problems. We are looking for a Business Analyst to help us drive improvements in our A-to-z Guarantee space. A-to-z Guarantee is Amazon’s primary mechanism for protecting customers when they encounter a negative order experience with a third-party seller. We focus on helping Customers easily report a problem when something goes wrong, Sellers to effectively resolve these problems for our customers, and Amazon systems & associates to efficiently adjudicate decisions where we need to step in! Because of the customer experience & financial impact of this product, as well as the opportunities to test integration points upstream, parallel, and downstream – this is an exciting opportunity for a Business Analyst to enter the team, take ownership of the problem space, simplify & reinvent, and help drive exciting results for the program! Key job responsibilities Aside from heavy involvement in several high-impact initiatives the team is driving towards, key day-to-day responsibilities for this role will include: Detection of Issues & Impact Assessments eg. An issue with the A-Z operational SLA – how large is the problem and what are the upstream and downstream impacts Root Cause Analyses & Solution Scoping eg. Identify that the miss comes from a forecasting issue and a spike in appeal rates. Propose modified drivers for claims volume forecasts and deep dive improved communication messages to our Selling Partners so they are more aware of our policies. Assess expected impact of these actions Monitoring & Mechanisms eg. Generate self-serve reporting to ensure the actual impact from the actions are aligned with what was expected (iterating if needed). Integrate these metrics into the right recurring mechanisms to ensure a) future issues can be detected faster or prevented altogether, and b) the right feedback loops exist to continually improve our products About the team Guaranteed Remediation Experience (GRX) provides Amazon’s primary mechanism for protecting customers when they encounter a negative order experience. We focus on helping Customers easily report a problem when something goes wrong, Sellers to effectively resolve these problems for our customers, and Amazon systems & associates to efficiently adjudicate decisions where we need to step in! Because of the customer experience & financial impact of this product, as well as the opportunities to test integration points upstream, parallel, and downstream – this is an exciting opportunity to enter the team, think big, simplify & reinvent, and help set the future vision for the program!
Nov 18 Frontend Engineer Seattle, WA $176,450 AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services. Amazon QuickSight powers data-driven organizations with unified business intelligence (BI) at hyperscale. With QuickSight, all users can meet varying analytic needs from the same source of truth through modern interactive dashboards, pixel-perfect reports, embedded analytics, and natural language queries. With Amazon Q in QuickSight, business analysts and business users can use natural language to build, discover, and share meaningful insights in seconds, turning insights into impact faster. In this role, you will build visuals and experiences for Amazon QuickSight on a wide variety of devices and form factors. This role offers wide scope, autonomy, and ownership. The ideal candidate will bring deep technical and leadership experience to work with team of rock star engineers to drive multi-year design and architecture decisions. In this role you will make worldwide impact of how our customers around the world analyze and visualize data. If this sounds like a project you’ve been working towards and would like to deliver, please contact us today, and let’s talk about how you can be a part of it. Frontend Engineers at Amazon partner with the customers, stakeholders, product managers and UX designers to define and execute the product goals. You challenge yourself and others to constantly come up with better solutions. You're a thought leader, but you don't just know how to solve the problem, you prove it by building the solution. Last but not the least; you have a high bar for code quality and passion for design and architecture. Key job responsibilities - Help define front end architectures, own and implement specific components, and help shape the overall user experience - Contributing to defining best practices for front end development - Collaborate with UX Designers and Product Managers - Contribute to planning, design, implementation, testing, operations, and process improvement as a member of an autonomous team - Write high-quality, efficient, testable code - Mentor and support the growth of other developers About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud
Nov 18 Business Dev Manager Seattle, WA $116,800 Amazon Global Store business enables customers around the world to shop on 13 Amazon stores and get their products delivered to them anywhere. We are looking for a dynamic, organized self-starter to join as a Business Development Manager to drive our cross-border e-commerce business. The Amazon Global Store Business Development Manager will manage key business aspects of Global Stores and be an important contributor of the Global Store engagement with Amazon Store, external vendors, Global Logistics, cross-border delivery experience, and Product and Tech teams to improve overall shopping experience for our global customers. As you are the key Point of Contact across multiple stakeholder teams for Global Store, over indexing on Earns Trust, Dive Deep, Bias for Action and Ownership are important for success in this role. Additionally, you will need to flex your influencing and team building skills for this position. This person must be customer obsessed and have strong self-motivation and project management skills. This position will be key part of the Global Store expansion strategy and have global responsibility. In this role, your key responsibilities will be: - Key stakeholder management and influence - Key contributor to P&L management - Store management, growth and expansion - Customer shopping experience improvement
Nov 18 Senior Product Manager Seattle, WA $165,250 Stay local, shop global! Amazon Global Store allows customers to easily discover a wide selection of international products available from Amazon’s websites around the world, offering simplified customs, faster delivery, local language and payment support, and a world-class customer service. Global Store has presence in multiple countries and will continue to stay at the forefront of Amazon’s global expansion strategy. We are looking for an entrepreneurial, analytical, and creative product leader to drive our initiatives around improving Seller experience across stores. In this role, you will use a combination of outstanding thought leadership, analytical skills, cross-functional partnership, business judgment, and strategic thinking to innovate on behalf of our cross-border customers. You will thrive working with cutting-edge technology and be able to build a strong understanding of cross-border shoppers and their needs to scale the product globally. You will have the opportunity to lead work-streams across CX, selection, cross-border delivery experience, Finance, Legal, Operations, SCOT, Global Logistics, Marketplace, Accounting, Tax, to name a few. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving cross-border/ cross-regional problems. You will tackle novel, challenging situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple product and technical teams at Amazon in different international locations. Key job responsibilities Manage product and tech roadmap for a cross border product Work with software engineers and managers to build tools and technology for fast and free shipping experience for international customers Work on machine learning and SCOT technologies to scale the product to multiple international destinations
Nov 18 Sr. Financial Analyst Seattle, WA $94,500 On the Amazon Web Services (AWS) Finance team you will be surrounded by people that are exceptionally talented, bright, and driven, and believe that world class support is critical to customer success. To build this rapidly growing business, you must be highly analytical, set high standards for accuracy and pace. This team works hard, has a great deal of fun; we are making history and having fun doing so. The position supports the Region Finance team in the development and execution of launch and expansion strategies for new regions and special projects. In this role, you will help lay the foundation to grow and manage the performance of the portfolio of commercial data center regions ensuring that the business has a viable and cost effective expansion and scaling path in regions we operate in. Areas of responsibility include: 1) ownership of the proforma P&L for unlaunched new regions, 2) identify areas of opportunity and risk within the financials, and 3) influencing decision-making to yield better financial and customer outcomes. Key job responsibilities * Partner with the AWS Business Development team to provide strategic guidance on investments, alternatives and pricing for region expansions * Own discounted cash flow and P&L financial modeling, often under tight deadlines and lead executive-level discussions. Ensure internal stakeholders (e.g. International Product Management, New Region Strategy Planning, Service Product teams, Accounting, Legal, Tax, etc.) are aligned with recommendations * Provide controllership and oversight of business case data integrity and approvals * Understand infrastructure market segments, customer base, and industry verticals. Help set a business development plan for target markets and ensure alignment with approved expansion strategies * Develop business and technology acumen in order to understand and account for technology transitions and business evolution in financial models * Identify and lead projects to drive automation and process improvement. * Effectively partner with functional business partner leadership across product, sales, infrastructure and public policy
Nov 18 Executive Assistant Seattle, WA $104,800 Amazon Web Services is seeking an exceptionally bright, multitasking, and self-motivated individual to support two Directors on the AWS People eXperience and Technology (PXT) team. This exciting role requires superior attention to detail, the ability to meet tight deadlines, great organizational skills, and the ability to juggle multiple critical requests. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important, as is a good sense of humor. The candidate will possess the ability to complete complex tasks and projects quickly with little to no guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action without having to know the total picture. Key job responsibilities Management of complex calendars and scheduling requirements * Tracking and helping drive completion of key deliverables and following up on outstanding items * Management of team activities (staff meeting agendas, town hall meetings, off-sites, and team social events) * Travel coordination * Having fun at work and helping others do the same * This position will work with other assistants throughout the AWS and AWS PXT organizations and across the rest of the company. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Nov 18 Excutive Assistant Seattle, WA $78,550 The Devices Software & Services PXT team is seeking a dedicated, resourceful, and customer-obsessed Executive Assistant to support two Directors within Devices PXT. The Executive Assistant will act as an extension of the leaders, and will work closely with other Executive Assistants throughout the Devices & Services team and across the rest of the company. As an Executive Assistant, you will be responsible for a wide range of critical activities including complex calendar management, tracking key deliverables, coordinating travel and expenses, and organizing team activities and events (such as all–hands meetings and employee engagement activities). Other responsibilities include, but are not limited to, coordinating meeting agendas, space planning, and ad hoc project coordination. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important. In this role, you’ll have the opportunity to act as an extension of our leaders in partnership with a supportive and collaborative EA community. Working in a highly ambiguous environment, you will complete tasks and projects quickly and with little to no guidance, and take effective action without having to know the total picture. You will apply a superior attention to detail, great organizational skills, and the ability to meet tight deadlines and juggle multiple critical requests while maintaining flexibility, a sense of humor, and most importantly, grace under pressure. You will understand business priorities, demonstrate the ability to proactively anticipate needs, and drive improvements to build capacity for the leaders and their teams. Over time, you will build deep and trusting professional relationships with the leaders and their teams, which will blossom into strong partnerships that provide opportunity for special projects with increased responsibility and long-term career growth. Key job responsibilities • Proactively coordinate and engage with leadership in planning and organizing events, activities and calendars • Management of complex calendars, scheduling requirements, and prioritization of executive's tasks and appointments according to their importance, urgency, and relevance. • Act as a liaison for direct reports and business stakeholders • Extensive travel coordination (international and domestic) • Participate in planning of events and drive key team activities (staff meetings, all-hands meetings, supply ordering) • Work alongside other executive assistants within the Devices & Services org and throughout PXT function to drive best practices and cross collaboration of efficiencies About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture Here at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Nov 18 Data Scientist II Seattle, WA $169,150 Join our Private Brand Intelligence (PBI) organization in building Data Science driven solutions at scale to delight our customers with products across our leading private brands such as Amazon Basics, Amazon Essentials, and by Amazon. PBI applies Generative AI, Machine Learning, Statistics, and Economics to derive actionable insights about the complex economy of Amazon’s retail business. We also develop ML/Econ models and algorithms to drive strategic business decisions and improve operations. We are an interdisciplinary team of Scientists, Economists, Engineers, and Product Managers incubating and building day one solutions using cutting-edge technology, to solve some of the toughest business problems at Amazon. You will work with business leaders and economists to translate business and functional requirements into concrete deliverables, including the design, development, testing, and deployment of highly scalable distributed solutions. You will invent and implement scalable ML and econometric models while building tools to help our customers gain and apply insights. This is a unique, high visibility opportunity for someone who wants to have business impact, dive deep into large-scale science problems, enable measurable actions on the Consumer economy, and work closely with scientists and economists. If you are interested in Machine Learning, Generative AI, and large-scale intelligent solutions then this is the role you have been looking for. We are a Day 1 team, with a charter to be disruptive through the use of Data Science and Machine Learning. You will start on green field projects working with engineers to bring our models to life as well as data products that other teams can benefit from. We are an inclusive team, and are looking for Data Scientists that aren't averse to learning and building and or optimizing ML models alongside our engineers, product managers and business partners. As a Data Scientist on the team, you will drive improvements to our business, collaborating with scientists, economists, engineers and highly-engaged stakeholders to deliver actionable insights continuously. We’re truly an agile shop: we work closely with users, deliver features with high frequency, can pivot on a dime when needed, and are passionate about solving customer pain points. We are looking for data science leaders who share our vision for continuously improving the customer experience, who are motivated by challenging business problems and who love thinking big. Key job responsibilities * You will take the lead on large projects that span multiple teams. The problems you solve will be ambiguous, requiring both technical and domain expertise. You will deliver significant benefits to business with minimal assistance. * You need to understand challenges in your teams’ business area, the applicability of relevant data science disciplines, and interactions among systems. You will influence your team’s technical and business strategy by making insightful contributions to team priorities and approach. * You will make solutions simpler. You will optimize connected systems using their dynamics. You will improve the consistency and integration between your team’s solutions and the work being done by related teams. * You will improve the work done by others, either via a collaborative effort or by increasing their scientific knowledge, using specialized tools or advanced techniques. You will lead and actively participate in scientific reviews for your team and others. * You are able to communicate your ideas effectively to achieve the right outcome for your team and customer including when to make appropriate trade-offs. You harmonize discordant views and lead the resolution of contentious issues. * You actively participate in the hiring process and improve the skills and knowledge of others via mentoring.
Nov 18 AMER Partner Solutions Architect Seattle, WA $140,500 As a Partner Solutions Architect, you will have the opportunity to work directly with some of our largest and fastest growing partners. You will be the technical voice for our partners and their customers, helping reduce risk and enable innovation through architectural reviews, speaking engagements, and hands-on technical workshops. This role requires a passion for technology, exceptional communication skills, and the ability to simplify complex technical concepts. If you thrive solving problems and driving customer success, this could be the perfect role for you. Key job responsibilities - Ensure partner success in designing, building, and migrating applications, software, and services on the AWS platform - Lead architectural discussions and design exercises to create world-class solutions built on AWS while ensuring solutions are designed for successful deployment in the cloud - Be an AWS evangelist and educate customers of all sizes on the value proposition of AWS - Author or contribute to AWS customer-facing publications such as whitepapers, blogs, and proof of concepts - Build relationships with senior technical individuals internally and externally to enable them to be cloud advocates - Capture and share best-practice knowledge amongst the AWS Solutions Architect community A day in the life In this role, you will partner closely with AWS sales, professional services, and engineering teams to help our partners design, build, and migrate applications, software, and services. You will lead architectural discussions and design exercises, ensuring our partners' solutions are secure, scalable, and aligned with AWS best practices. As an AWS evangelist, you will educate customers of all sizes on the value proposition of AWS and contribute to the creation of AWS content such as whitepapers, blogs, and proofs-of-concept. You will also build relationships with senior technical individuals both internally and externally to enable them to become cloud advocates. About the team The AMER Partner Solutions Architect team is responsible for scaling the discovery, development, and delivery of high-quality capabilities for AWS Customers with AWS Partners. Our vision is to be the best place to build cloud-enabled businesses. We work closely with a wide range of partners, from startups to enterprises, helping them leverage the power of the AWS to solve their customers' most pressing business challenges. As part of this team, you will have the opportunity to make a significant impact on our partners' cloud journeys and drive the adoption of AWS services.
Nov 18 Applied Scientist Seattle, WA $179,100 The Private Brands team is looking for an Applied Scientist to join the team in building science solutions at scale. Our team applies Optimization, Machine Learning, Statistics, Causal Inference, and Econometrics/Economics to derive actionable insights. We are an interdisciplinary team of Scientists, Engineers, and Economists and primary focus on building optimization and machine learning solutions in supply chain domain with specific focus on Amazon private brand products. Key job responsibilities You will work with business leaders, scientists, and economists to translate business and functional requirements into concrete deliverables, including the design, development, testing, and deployment of highly scalable optimization solutions and ML models. This is a unique, high visibility opportunity for someone who wants to have business impact, dive deep into large-scale problems, enable measurable actions on the consumer economy, and work closely with scientists and economists. As a scientist, you bring business and industry context to science and technology decisions. You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems, acquiring expertise as needed. You decompose complex problems into straightforward solutions. We are particularly interested in candidates with experience in predictive and machine learning models and working with distributed systems. Academic and/or practical background in Machine Learning are particularly relevant for this position. Familiarity and experience in applying Operations Research techniques to supply chain problems is a plus.
Nov 18 Sr Product Manager Seattle, WA $165,250 Amazon Handmade launched in 2015, with a goal to be the destination for all hand crafted products and Artisans (Handmade Selling Partners) world-wide. Handmade is a global organization that is committed to offering unique, handmade, high quality selection to Amazon customers. Supporting Handmade Selling Partners on Amazon’s online store requires innovative experiences and processes to ensure success for both Selling Partners’ Experience and Customer Experience. Amazon Handmade is looking for an exceptional Senior Product Manager to help us grow on behalf of Customers and Artisans. The Handmade team connects Artisans with Customers around the world to offer unique, hand-crafted goods on a global scale. We have a growing business and are looking to scale with your help! As Senior Product Manager, you will participate in developing the strategy, and delivering detailed, crisp business requirements that will be used to create new products and programs for Artisans and Customers. You will work side by side with a talented team of designers, marketing managers, and software developers in an agile environment launching new products while managing launched products concurrently. You’ll own building and executing product roadmaps, drive the day to day product development schedule from design through release, own the product life cycle, and perform deep analytics on Customer and Artisan facing experiences that define the next generation of Amazon Handmade. Key job responsibilities The right candidate will possess a strong Customer obsession, business and product management background combined with solid understanding of current web technologies. You must be able to thrive and succeed in an entrepreneurial environment. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. High judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role. - Own and deliver a portfolio of products or features designed to advance Handmade’s presence with Customers and Artisans. - Own the long-term vision and strategy for your piece of the roadmap; maintain a deep competitive awareness and think big to identify global business opportunities worthy of investment. - Partner with business and technology stakeholders and leaders across the organization to drive strategic initiatives through leadership and influence. - Operate with significant autonomy to deliver results and achieve the goals and objectives of both your team and the broader organization.
Nov 18 Business Intelligence Engineer Redmond, WA $137,300 Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. As the Business Intelligence Engineer for the Operations Program Management team you will develop and implement ideas that drive continuous improvement and streamline production of our satellite technology. Key job responsibilities • Work closely with multiple production teams to understand their challenges and provide data/analysis for better decision making. This will require data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations. • Learn and understand a broad range of Kuiper’s data resources and know how, when, and which to use. • Assist in the development of key metrics and performance indicators to measure overall performance and provide foundation for continuous improvement. • Build self-service reporting platforms, establishing automated processes for large scale data analysis. • Understand and write high quality queries to retrieve and analyze data (ongoing reporting and adhoc requests). • Define analytical approaches and metrics strategy to uncover new insights and formulate recommendations that improve productivity. • Manage the local data infra-structure, and develop scalable solutions for data storage. • Simplify and automate reporting solutions. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the life This role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. You will tackle challenging, novel business problems every day and have the opportunity to work with multiple technical teams of Kuiper. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, we guarantee that you will learn a lot, have fun and make a positive impact on millions of people. About the team The Operations Analytics Team (OAT) was established to develop end-to-end analytics products. That includes both tools and insights for Kuiper Satellite Production operations leadership and functional teams. OAT products are to be used as insights and metrics that production teams drive performance with. The OAT team works in parallel with the PMO office and Kuiper engineering teams. The team consists of 15 Analysts, BIEs and DE that work on setting up analytics infrastructure for Kuiper Production teams.
Nov 18 Area Manager II - Renton Renton, WA $80,700 Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities * Support, mentor, and motivate your hourly workforce * Manage safety, quality, productivity, and customer delivery promises * Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives * Lift up to 49 pounds and frequently push, pull, squat, bend, and reach * Stand/walk for up to 12 hours during shifts * Work in an environment where the noise level varies and can be loud * Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) * Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.
Nov 18 Sr Product Manager - Technical Seattle, WA $185,650 Are you interested in leading growth initiatives for one of Amazon’s most significant and fastest growing businesses? Selling Partners offer hundreds of millions of unique products and are critical to delivering on our vision of offering the Earth’s largest selection and lowest prices. The Amazon Marketplace enables over 2 million third-party selling partners in eleven marketplaces to list their products for sale to Amazon customers across the world. Within our WW Marketplace business, International Seller Services (ISS) oversees the recruiting and development of Selling Partners for all of our international stores (e.g., UK, Germany, Japan, Middle East). ISS also enables global selling, helping Sellers in one country expand and sell internationally. The Central Analytics and Science team within the ISS org is seeking a dynamic and entrepreneurial Senior Product Manager - Technical to join us as our team’s data and science product leader and help drive the next evolution of our science and analytics platform. If you are passionate about bringing the power of Generative AI to our customers and enjoy leading product innovation through advanced machine learning techniques, Natural Language Processing (NLP) and Large Language Models (LLM) to build products used by Amazon teams and customers, then join our team. Your mission is to simplify and accelerate the data experience for our internal and external customers. You essentially are the quarterback - responsible for the “end-to-end” data and science product development lifecycle, working backwards from the customer to identify problems that need to be solved and partnering across cross functional teams to deliver results. Key job responsibilities You will be the voice of the customer as you identify product opportunities and develop a data and science-based product strategy. You will learn about the problems they are trying to solve, analyzing service and business metrics, writing PRFAQs, Business Requirement Documents, and iterating on product decisions with the Data, Science and Technical teams. You will lead multi-functional collaborations across science, engineering, and product to define a problem-solving roadmap and validate various analytical and science approaches using experimentations. You will continuously collaborate with finance and product managers, engineers, designers, and business stakeholders to deliver analytics and science solutions to our customers and scale their successes globally. You will assess Return-on-Investment of competing solutions, prioritize what is right for our customers, make feature trade-off decisions, and drive alignment from a diverse set of stakeholders. The role requires a detailed understanding of and ability to balance product, technology, and program/stakeholder management. Hence maturity, high judgment, negotiation skills, ability to influence, strong business acumen, analytical skills, and leadership are essential to success in this role.
Nov 18 Senior Product Manager Tech Sunnyvale, CA $185,650 Digital Acceleration (DA) is a core technology team that powers eCommerce for worldwide Amazon Digital Businesses such as Prime Video, Books, Audible, Music etc. Businesses use DA capabilities to sell digital content and subscriptions to customers, to ensure these are accurately and completely recorded in Amazon general ledgers, and to calculate and pay royalties etc. As part of this overall strategy, we are seeking an experienced, results-oriented Technical Product manager to lead product management for the royalties and payments domain in DA. In this role, the candidate will be responsible for setting the vision and strategy for the next generation Royalties and Vendor Payment solutions for Amazon Digital businesses. The candidate will work closely with engineering and product teams within DA, Amazon Digital businesses and other stakeholder teams to define product requirements and build the roadmap to automate royalty calculation, payment and accounting processes. The ideal candidate for this role will have strong ownership, business and product sense combined with a solid understanding of technical and business concepts. You will need to thrive and succeed in an entrepreneurial environment without being hindered by ambiguity. High judgment, ability to influence, analytical talent, exceptional communications, the ability to partner with technical and non-technical stakeholders and leadership are essential to success in this role. Key job responsibilities - Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience managing technical products or online services - Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning About the team Amazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable post-purchase customer experience.
Nov 18 Technical Infrastructure Program Manager Seattle, WA $156,050 AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We have an opening for a TIPM who will be responsible for the planning, coordination and execution of data center network projects, and optimization of our existing data centers. The ideal candidate will be an exceptionally strong communicator, both written and verbally, and possess experience in tactical project management of highly technical initiatives, as well as strategic program management. Candidate must be comfortable supporting project delivery teams, networking, infrastructure and regional business development teams. Ability to work cross-functional matrix-based teams, establish trust with a variety of stakeholders across multiple time zones, and develop workflows that eliminate non-value-add activity, remove blockers, and find creative ways to optimize our existing data centers. Key job responsibilities Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed. Create, execute and facilitate site level execution plans Provide program progress reporting on a regular basis to senior leadership. Articulating root-cause analysis, and linking to specific improvement areas. Summarize escalation support and critical leadership decisions. Plan data center projects in order to optimize AWS’s infrastructure regions from availability, cost, and risk perspectives. Manage multiple competing projects/programs simultaneously. Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles. Develop and implement scalable, data-driven process improvement/automated solutions. Build program mechanisms that monitor and escalate against the health of infrastructure asset migration and retirement plans needed for critical infrastructure projects. About the team *Why AWS* Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. *Diverse Experiences* Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. *Work/Life Balance* We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. *Inclusive Team Culture* Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. *Mentorship and Career Growth* We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Nov 18 Sr. Risk Manager Seattle, WA $147,000 The Selling Partner Compliance Enablement (SCE) team seeks an experienced Risk Manager to lead the expansion of our Compliance Fast Track (CFT) program. In this strategic role, you'll collaborate with world-class certification bodies to streamline compliance processes for our Selling Partners globally. As Senior Account Risk Manager, you'll manage relationships with third-party compliance organizations to drive program implementation, facilitate expansion into new categories and regions, and support appeal resolution processes. Working closely with legal, public policy, and technical teams, you'll ensure successful integration of new certification bodies into the program. The ideal candidate has a strong ability to manage ambiguity, influence stakeholders, manage relationships, and execute effectively. Your success will directly contribute to simplifying compliance processes while maintaining high safety and regulatory standards. Key job responsibilities • Leading strategic onboarding of certification bodies into the CFT program • Managing key relationships with Certification Bodies and Industry Associations • Driving negotiations for successful program implementation • Expanding the program's reach across diverse regions • Facilitating resolution of third party appeals • Coordinating with internal teams for seamless integration About the team Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Nov 18 SDE II Bellevue, WA $176,450 Are you interested in helping Amazon make history and redefine the meaning of ‘fast’ in eCommerce? We are the Same Day Delivery Experience team and are in the early innings of reinventing the Amazon shopping experience to make Amazon the first place customers think to shop when they need something today, wherever they are in the world. We’re looking for a Software Engineer for the Same Day Delivery Experience team to help ensure we have a compelling and friction-free ‘delivery in hours’ experience available to our customers, and help drive continuous innovation and improvement of the delivery experience across all phases of shopping, buying, and post purchase experience. A successful engineer in this role is: You solve problems in ways that can be backed up with verifiable data. You focus on driving processes, tools, and methods which support rational decision-making. You aren't satisfied by performing 'as expected' and push the limits past conventional boundaries. You help grow your team members to achieve excellent results. You foster the creative atmosphere to let engineers innovate, while holding them accountable for making smart decisions and delivering results. You're able to explore new problem spaces with unique constraints and thus non-obvious solutions; you’re quick to identify any gaps in the team and the right person to fill them to best deliver value to customers. Key job responsibilities - Developing and maintaining key features of our systems and services - Working with team members on design approaches and prototyping new technology - Working on product improvements, with focus on customer experience and scalability - Dive deep into complex technical problems - Raising the bar for operational excellence and development practices
Nov 18 Applied Scientist Seattle, WA $179,100 Amazon revolutionized customer service, now we are changing what customers expect from technical support. Device, Digital and Alexa Support (D2AS) is responsible for the Customer Service operations and solutions for all Amazon Devices and Digital products, from Kindle and Echo, to Amazon Music and Prime Video. We’re seeking an Applied Scientist to develop cutting-edge AI solutions leveraging Large Language Models (LLM), Machine Learning (ML) and Natural Language Processing (NLP) techniques to understand and resolve customer issues and provide earth's best customer service. We are looking for individuals with a passion for learning, researching, and deploying production-ready science solutions in a highly collaborative environment. We like to ideate, experiment, iterate, optimize and scale quickly, while thoughtfully balancing speed and quality Key job responsibilities - Translating business questions and concerns into specific quantitative questions that can be answered with available data using sound methodologies. In cases where questions cannot be answered with available data, work with engineers to produce the required data. - Retrieving, synthesizing, and presenting data in a format that is immediately useful to answering specific questions or improving system performance. - Applying statistical or machine learning knowledge to solve specific business problems. - Building decision-making models and proposing solutions for the business problem you defined - Conducting written and verbal presentations to provide insights and recommendations to audiences of varying levels of technical sophistication to aid in with making decisions. A day in the life We thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Benefits summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan About the team We at D2AS strive to make digital experiences effortless for customers. Our goal is to anticipate, evaluate, prevent, and eliminate any effort required from customers. We achieve this by setting the strategy for digital support and accelerating the delivery of seamless support experiences across Amazon's digital products. Our team combines strategic thinking, technology expertise, and customer experience best practices. This ensures customers can easily get the most value from Amazon's digital offerings. We focus on providing the right support at the right time, tailored to each customer's needs. By eliminating friction and making support effortless, we enhance the overall customer experience.
Nov 18 Software Development Manager Seattle, WA $227,050 A wave of innovation is bringing sweeping changes to networking technology. Artificial intelligence is challenging the limits of the network in its scaling and performance. AWS networking is the backbone of our whole cloud offering and we are at the forefront of technology and innovation to run the largest networks in the world. We push the boundaries of robustness, fault-tolerance and smart adaptive algorithms that can react intelligently to real-world events. This is your time to make history by building massive-scale distributed software systems. In AWS Networking, we develop software at every level of the stack from front-end user interfaces to low-level embedded software and everything in between. As a Software Development Manager on the Network Data Model Services(NDMS) team you will own the creation and delivery of an exciting roadmap, build a great team and culture and work closely with the hundreds of services that rely upon NDMS data. NDMS services provide customers with accurate and real-time sources of information about the state of AWS network entities(devices, hardware, topology, links and software). This data is needed to accurately monitor the vast AWS network, perform traffic engineering, apply machine learning models to predict capacity and hundreds of other business cases. We provide customers with APIs, data streams, rich UI portals and export processes, that provide them insights about the AWS network. This is a super visible role on key AWS services and a great opportunity to shine in the spotlight. The ideal candidate should be interested in being part of a nimble team that is passionate about innovating for AWS customers. A commitment to team work, a strong hustle and the desire to run towards challenges vs. away from them are key factors in being successful on NDMS. Come join us in AWS Networking and enjoy the satisfaction the comes from successfully building software to scale and provide insights about one of the world’s biggest networks. Join us in our mission as we revolutionize software development for networking at scale. Key job responsibilities
Nov 18 Senior UX Designer Seattle, WA $169,350 Are you passionate about leveraging AI/ML to solve complex security challenges at scale? Do you thrive in creating seamless, user-centric experiences that simplify complex systems? The Amazon Security Foundations team is seeking a Senior UX Designer to help drive the next generation of AI/ML-powered security management tools. In this role, you’ll have the opportunity to transform our approach to security management by making advanced AI/ML technologies intuitive, user-friendly, and seamlessly integrated across our tooling stack. You’ll play a key role in designing cohesive user experiences that simplify complex workflows, empowering users to efficiently engage with security solutions. You’ll collaborate closely with cross-functional teams, including data scientists, product managers, and security engineers, to create user-centered solutions that turn intricate processes into scalable, elegant systems. You’ll also have the opportunity to innovate across the entire security management experience, identifying automation opportunities aligned with lifecycle thinking and scalable design principles to support our North Star vision. As a Senior UX Designer, you’ll be involved throughout the entire strategy, design, and development lifecycle. You’ll define problems, align around customer experience outcomes, build workflows, create and test prototypes, and deliver highly usable experiences leveraging an established Voice of the Customer program. You must be adaptable, thrive in a collaborative environment, and drive projects forward through ambiguity. Key job responsibilities * Lead the UX design for security management and AI tooling, focusing on solving key application security challenges. * Conduct user research and translate insights into user-centric design solutions. * Develop personas, user journeys, wireframes, and prototypes to guide the design process. * Create intuitive, cohesive interfaces that simplify complex workflows and interactions. * Collaborate with cross-functional teams to align design with business and technical goals. * Drive the design process from concept to final implementation, ensuring design fidelity. * Facilitate usability testing and incorporate feedback into design iterations leveraging an established Voice of the Customer program. * Advocate for user needs and contribute to a consistent design language across products. * Mentor junior designers and foster an inclusive, collaborative design culture. * Contribute to the development of design strategies that align with organizational goals. A day in the life About Amazon Security Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Nov 18 Infrastructure Technical Program Manager Seattle, WA $156,050 AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services is looking for a Technical Infrastructure Program Manager to expand our Edge Infrastructure. In this position you will be responsible for prioritization, scheduling and execution of network changes and upgrades across Amazon Data Centers. You will manage our cross-functional projects, which require working with multiple AWS internal departments and groups including network operations, network engineering staff and internal project management teams, as well as external vendors. You will develop and manage project schedules, identify risks and clearly communicate them to project stakeholders, define problem solving and risk mitigation strategies, and facilitate conflict resolution through the full project cycle. A background in IT infrastructure, technology deployment or computer science is essential for your success in this position. A successful candidate will have a proven track record of project completions that are on time and within budget. A candidate with demonstrated ability to lead others in a technical environment through facilitation of technical whiteboard sessions, deep diving project risks and issues and coordinating implementations to remove barriers to project success will thrive in this environment. Key job responsibilities • Monitor the network infrastructure health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate. • Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes. • Manage the dependencies and the interfaces between projects and negotiate the trade-offs as needed. • You actively participate in the hiring process as well as mentor others - improving their skills and ability to get things done.Manage multiple competing cross-organizational projects/programs simultaneously • Interact with engineers, technicians, project managers and senior management on a daily basis • Analyze, interprete and visualize data, with Redshift, Oracle, Tableau, QuickSight, Redshift, and other BI management and visualization tools. • Drive automation initiatives, and drive simplification efforts in engineering and project/program management and architectures to unblock innovation • Create predictable process paths for large and/or A day in the life Meeting with project teams to ensure progress and delivery timelines meet or exceed the need-by-date. Planning future projects, coordinating design and requirements discussions and driving commitment from stakeholder teams to ensure project are started and finish on time. Reviewing processes and mechanisms for improvement opportunities and driving improvement initiatives at the team and org level. About the team GCNA Deployment team responsible for the timely delivery of Border Networking deployments for AWS. Team members own their deliverables end-to-end within a defined geographic scope of ownership. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Nov 18 Sr. Product Manager Arlington, VA $165,250 At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. Amazon Global Procurement Technology is seeking an experienced Sr. Product Manager to envision, define and deliver Amazon's complex end to end Indirect Supply Chain technology solutions. This role will be responsible for identifying and partnering with internal business leaders and users to identify the most impactful business needs where technology solutions can deliver worldwide customer value. Partnering with internal customers, cross-organizational technology teams and third party software vendors to identify, recommend and plan global scale business solutions, the successful candidate will bring clarity to ambiguous problems while collaborating with Program Managers and Engineers to plan and deliver impactful technology solutions. Developing 1-3 year strategies and product roadmaps, decomposing releases into prioritized feature-sets, analyzing and recommending best-fit solutions across internal and external software offerings and identifying opportunities to integrate systems into a unified customer experience, the GPT Sr. Product Manager has the opportunity to drive innovation and measurable business results on a global scale. Given the breadth of the technology solutions we develop and integrate, this role will require coordination across internal and external Amazon teams as well as third party vendors. You’ll work with customers, partners, and business stakeholders to align prioritized features with engineering solutions that deliver the most value and customer satisfaction. You will partner with business Directors and VP's as well as GPT Program Management and Engineering teams to define new capabilities and solutions through expertly crafted narratives, business requirements, market analysis, recommendations, and prioritized road maps, while driving clarity for business partners and engineers alike. Successful applicants will have experience aligning product roadmaps that impact measured business value (KPIs), identifying and validating return on investment metrics, developing product strategies, forming business sponsorship groups, governance groups and user focus groups, detailing functional and technical requirements, crafting solution recommendations, facilitating business and technical meetings, partnering with resources outside of the team to get things done, making priority trade-off decisions, managing customer expectations, generating product buzz and communicating to a large number of stakeholders. The role is expected to communicate effectively to all levels within the company, both in writing and in meetings. The ideal candidate will have experience shaping software products, including a working understanding of software development lifecycles, gathering sufficient information to enable engineering estimates and prioritization, and able to translate technical challenges and tradeoffs to business stakeholders. The candidate will have experience managing complex products that span multiple projects and programs across multiple engineering and stakeholder groups. The successful candidate will thrive in a fast paced environment, deals well with ambiguity, develops and builds clarity, and is willing to roll up their sleeves to dig into any initiative or business problem. The candidate will have high standards for themselves and everyone they work with, and will be constantly looking around corners to prevent short sighted decisions while making trade-off decisions to optimize time-to-market. We are looking for a proven ability to work closely with the engineering team, and someone who is excited to take on new, ambiguous product domains that rely on the candidate's ability to generate clarity, solutions and a path to successful outcomes. TRAVEL REQUIREMENT: 20-40% Key job responsibilities - Support various business groups within the Amazon Global Procurement Organization, converting requests into value-justified initiatives, well-researched solution recommendations, product charters and roadmaps, a pipeline of feature-sets and deliverables to deliver value to multinational business teams. - Partner with business sponsors and stakeholders to identify clear and measurable paths to value for products feature-sets, to drive clear decisions about which technology investments the organization will prioritize. - Apply a structured change management approach to roadmap changes and new product opportunities to effectively meet customer needs and maintain transparency. - Operate as a single-threaded-leader of the products within the PM's portfolio, taking responsibility for creatively delivering results through partnerships, vision and product leadership. KEY PERFORMANCE INDICATORS: - Earn the trust of key stakeholders both inside and outside of the department - Manage intake requests for features and projects, assisting requestors to value-justify their proposals - Become a SME for business processes and relevant technology systems within the assigned business domains and associated programs. - Champion standards and process improvements - Create and manage measurements that track adoption and utilization of products and features, using KPI's to measure and drive successful goal completion and inform product road map pivot decisions
Nov 18 Administrative Assistant Seattle, WA $60,900 The Worldwide Amazon Stores organization is looking for an Administrative Assistant who wants to work in a fast-paced, exciting, and growing organization. We are seeking an exceptionally talented, dependable, customer-obsessed, and self-motivated Administrative Assistant to work under the direct supervision of the Executive Assistant to the Vice President of the Worldwide Prime team. This is a great opportunity to join a stellar administrative team, with a variety of responsibilities for you to grow and further your professional career. Key job responsibilities • Order and maintain office supply levels. • Complete and file expense reports. • Plan logistics for meetings and events of various sizes. • Create and maintain team organization charts. • Assist with space planning. • Provide back-up calendaring support. • Collaborate closely with departmental Executive Assistant (EA) peers. • Special projects as assigned. • Suggest process improvements to make the team more effective. About the team The WW Prime Team has a goal of being the Earth’s largest and most loved membership program. We are responsible for overall program positioning, pricing and marketing; building and launching program benefits, features and new locales as well as member acquisition and retention programs. We are focused on growing and innovating the Prime program for our customers and enhancing the premium benefits that enable our customers to shop, watch, listen and read with ease.
Nov 17 Global Partner Certification Readiness Mgr Austin, TX $130,450 The AWS Partner Certification Readiness (APCR) team is looking for a self-driven individual with prior account management, strategy, or business development experience in the AWS enterprise space. A successful candidate will have prior experience working with cloud service providers and deep technical knowledge of the AWS platform. As a part of the AWS Global Partner Training team, our programs and products serve 180,000+ AWS Partner Organizations. These organizations drive more than $40B USD in annual revenue to the AWS business and represent a critical part of AWS’ ability to enable customers on our services. AWS Partners require certification and enablement services to ensure their professionals are well prepared to delight our mutual customers. Our mission is to build the best digital and live-digital hybrid exam readiness experience in the market. To do this, we will create learning programs and digital products that provide learners with the necessary theory and hands on experience to prepare for AWS Certification exams and excel in their professional careers. Our ideal candidate will have a technical background in building AWS strategies for organizations and in coaching others to understand those strategies. They are comfortable with executive presentations and public speaking in front of large audiences. They are self-driven, can employ mechanisms and put structure in place without slowing teams down. They think strategically about both the product & business goals, are capable of making tactical short-term decisions in line with long-term strategy. They evaluate risks to proactively recommend mitigation, and bring clarity in the face of ambiguous, dynamic requirements. They will continually broaden their technical understanding to stay informed as the AWS Certification landscape changes and act as a Subject Matter Expert (SME) throughout the larger Partner Training organization. Key job responsibilities As a Partner Certification Readiness Manager, you will be responsible for driving and delivering multiple complex projects simultaneously. You will spend 80% of your time engaging with AWS Partners to identify opportunities to drive participation in public certification programs and develop a portfolio of private delivery opportunities with organizations as well. This includes the development and execution of certification strategy to scale and reach 180K+ Partner organizations with our available programs, identify partner training needs currently unmet by our offerings, drive certification adoption through partner engagements and training events, manage enablement programs, optimize certification process through improvement of certification journeys, build and maintain partner learner relationships through the certification distinction program, and constantly analyze market trends to enhance the APCR program. Help drive significant growth in the number of AWS certifications for our Partner organizations, constantly work towards driving revenue growth for the AWS economy. You will work to identify ways to encourage broad adoption of the AWS Skill Builder platform through net-new accounts, enterprise license activation, and growth through the services individual subscription offering. You will work closely with and Partners to identify and drive innovative solutions that achieve business goals and align with long-term product roadmaps. About the team We are a customer-obsessed, innovative organization looking to define and build the world’s best learning solution for AWS Partners to prepare for their AWS Certifications. We constantly challenge the status quo and are always on the lookout for our next big idea. Your contributions on our team will enable AWS's success as we work to deliver the next generation of digital and digital-hybrid programs to drive and improved Partner Certification Readiness experience. We are open to hiring candidates to work out of one of the following locations: Santa Clara, CA, Seattle, WA, Chicago, IL, Austin, TX, Washington DC, and New York, NY. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.  Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.  Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Nov 17 Exam Development Program Manager Seattle, WA $78,650 As cloud, machine learning, and AI technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud and generative AI skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills. The Amazon Web Services (AWS) Training and Certification team is seeking a program manager with proven success in documenting and optimizing processes, managing a project schedule and budget, managing logistics for committee meetings, and maintaining detailed records. You will coordinate with members of the Exam Development team to understand exam development needs. You’ll be responsible for interfacing with Subject Matter Experts (SMEs) to manage assignments and coordinate event logistics to support exam development. Successful candidates will have familiarity with exam or content development processes, be detail driven, and have excellent problem-solving and communication skills. You will creatively seek out and embrace forward-looking approaches that hone efficiency and maintain or enhance quality while maintaining valid, reliable, fair, and relevant certifications that support the AWS platform. You will be comfortable communicating and coordinating with members of multiple teams, assigning tasks to internal and external SMEs, and following up with stakeholders to ensure that tasks are completed and documented. Key job responsibilities •Coordinate the scheduling and logistics for exam development workshops: Job task analysis, item writing/review, and standard setting. •Recruit and collaborate with subject matter experts. •Track item development progress through the workflow and coordinate handoffs. •Maintain SME and item banking databases accurately. •Award SME incentives. •Create and implement new processes and incentives to enhance SME engagement and retention. •This position may require up to 20% travel, both domestic and international. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.  Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.  Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Nov 16 Senior Technical Program Manager Seattle, WA $182,650 Want to work on one of the highest priorities across Amazon Ads? This is your chance to have a positive impact on millions of Amazon customers worldwide while working with industry-leading technologies. We're growing an engineering team to support the Twitch Ads business that powers the advertising experience for millions of viewers and streamers daily. We're looking for a passionate, team-oriented, and talented Senior Technical Program Manager with experience leading across technical and product teams to deliver experiences that customers love. This is a unique opportunity to get in early and drive significant portions of the technical roadmap. Key job responsibilities This role requires outstanding cross-team coordination and prioritization to translate critical product and business requirements into a technical roadmap and design. You should have familiarity with low-latency, highly scalable systems, as our technical architecture enables thousands of concurrent advertisers to design and deliver unique user experiences to millions of customers. You will succeed in these endeavors by combining your technical experience with your ability to listen to, learn from, and communicate with a diverse group of collaborators. About the team Twitch Ads is a critical Ads program that is pioneering new experiences to help brands (sellers, vendors, influencers) connect with viewers and streamers on Twitch. We build scaled and custom ad experiences across video, audio and display. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.
Nov 16 Sr Supply Chain Manager Nashville, TN $142,650 Amazon Extra Large (AMXL) is a single-threaded organization with ownership of the end-to-end (E2E) customer experience for large, heavy, and bulky products. AMXL consolidates E2E supply chain: strategy, data analytics, tech, operations, warehousing, order fulfillment, transportation, and delivery. AMXL also offers special handling services such as Room of Choice delivery, Haul-Away, and Installation/Assembly for select items. AMXL currently operates in NA, EU, JP, and IN, with plans for further expansion. This role will have a unique opportunity to learn the end to end (E2E) Supply Chain processes and positively impact them to serve internal & external customers. The Amazon Extra Large (AMXL) Supply Chain team is looking for an experienced supply chain manager with a strong record of achieving results to develop and lead the organization’s mid-term planning cycles. Key job responsibilities Drive integration of the end to end (E2E) supply chain change management processes to deliver for internal & external customers. Lead network-wide projects and high-volume event planning and post-mortem. Work across the NA organization in a cross-functional environment with the forecasting teams, Fulfillment Centers, Sort Centers, Delivery Stations and Technology teams Develop standard planning process mechanisms for all AMXL planning cycles to document assumptions and initiatives that need to be executed to meet the plan, and organize a tracking mechanisms to follow initiative statuses. Monitor quality of the network initiatives implementation, monitor progress of initiatives and make changes to the plan to reflect in the latest quarterly guidance Foster communication channels and collaboration with the different Supply Chain execution and Long-Term Planning teams Overseegaps between teams, processes and systems, helping teams reduce exposure to classic failure modes assumptions, insufficient stakeholder review, etc Drive continuous improvement by identifying ways to streamline processes and reduce non-value added work Actively seek collaboration & standardization of cadences/processes across business lines geographies A day in the life This role will be key in setting accurate Quarterly guidance targets and OP1 & OP2 plans partnering with Finance, Supply Chain execution, Long Term Planning, Last Mile Execution AMXL teams and MOP & SCOT teams. This role will support the Last Mile phase of planning horizons (OPx through QxG) and will be responsible for developing and maintaining plan over plan bridges. About the team The NA Supply Chain team is responsible for the end-to-end supply chain for AMXL, from inventory planning/placement, through fulfillment, middle-mile, last-mile delivery to the customer and back again through customer/vendor returns. Our mission is to set the benchmark for a world-class heavy/bulky supply chain in customer-experience, speed and cost. We care deeply and take explicit actions to improve the Diversity, Equity and Inclusion of our team. We are committed to continually raising the bar to build a team that embraces this commitment. We seek leaders that are wholeheartedly committed to this and will challenge us to raise the bar further.
Nov 16 Sr. STAM-DB (NAMER-Sp) Austin, TX $188,600 Are you passionate about Databases? Do you like to solve the most complex and large-scale challenges in the world today? Would you like a career that gives you opportunities to help customers and partners that use cloud computing services to run their solutions faster, safer and at lower cost? At AWS Enterprise Support we are looking for a Senior Specialist Technical Account Manager (STAM) to provide unique deep-dive technical engagements for our Enterprise customers across the Americas. You would be one of the members of a dynamic team bringing the latest in disruptive, cutting-edge cloud computing technologies to bear on the difficult cost and agility challenges facing many organizations. You will provide strategic technical guidance to proactively improve performance, reliability, security and cost-effectiveness of customers’ solutions using AWS best practices. This role will focus on AWS Database Services such as Amazon RDS, Amazon Aurora, DynamoDB and Amazon Database Migration Services. This position will require the ability to travel 20% or more as needed. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Nov 16 Software Development Manager Santa Clara, CA $227,050 AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Would you like to develop new AWS services that enhance our customers’ ability to protect their workloads from evolving threats and attacks? AWS Perimeter Protection has created unique technology and innovative services such as AWS Shield, AWS Web Application Firewall, AWS Firewall Manager, and Network Firewall to monitor and defend some of the largest distributed networks in the world, but it is still only Day 1. Our Anti-DDoS (Distributed Denial of Services) team, known as AWS Shield, is the first line of defense against DDoS threats worldwide, protecting all Amazon and AWS customers and services. Our architecture must be highly scalable, performant, and continually evolve against threats as they emerge. We aim to be fast, precise, and provide complete protection for all AWS services and customers. The AWS Shield Anti-DDoS team is looking for a Software Development Manager to help us build new services and improve our existing services for internal and external customers. You will work closely with other teams including Threat Research, Security, Operations, Networking, and Product to identify opportunities to launch new features and continually improve our defenses against DDoS attacks or overloading events. In this role, you will lead part of the AWS Shield team which is responsible for developing scalable systems that protect customers and services from DDoS attacks or other overloading events. When an application or resource on AWS is overloaded by damaging traffic, the services that you and your team develop will work out how to best mitigate the event, recover the availability of the targeted resource, dive into event forensics to identify ways of preventing a recurrence, and provide customer visibility as to what those systems are doing. Key job responsibilities The AWS Shield Anti-DDoS team is looking for a software engineering manager to manage a team to solve challenging distributed systems problems on a global scale, and continually deliver new capabilities to meet the needs of our customers worldwide. The ideal candidate has a technical background in distributed systems and a knowledge of computer networking is a plus! Candidates who enjoy the challenges of scaling a global architecture, have deep analytical skills, and excellent communication skills will find the AWS Shield Anti-DDoS team to be inline with their interests and desire for a challenge. You must be able to highly collaborative, be creative, analytical and thrive in fast-paced environments, all while interacting with highly technical software and networking development teams. You will own the operation of these services and partner with stakeholders across the organization to set goals and deliver a long-term vision for protecting our customer’s critical applications. You will also play a leading role by interacting with customers, gathering requirements, then influencing how we design, develop, build, deploy, and support new features and functionality. About the team *Why AWS* Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. *Diverse Experiences* Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. *Work/Life Balance* We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. *Inclusive Team Culture* Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. *Mentorship and Career Growth* We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Nov 16 Sr. Product Manager Seattle, WA $186,900 True potential of GenAI lies in its ability to collaborate with human intelligence. AWS offers Collaborative Intelligence Technology through AWS re:Post for public developers and AWS re:Post Private for Enterprises. We are seeking a seasoned technical product manager to own the technical roadmap and lead Collaborative Intelligence Technology vision to embed GenAI at every stage of the knowledge lifecycle, assisting humans and transforming the customer experience. In this role, you will work with public builders and Enterprise customers to own end-to-end product lifecycle including driving adoption. Key job responsibilities Responsible for overall product vision and adoption. You’ll own the service messaging, including operational, feature or service positioning, and other outreach efforts. You’ll partner with the UX team to engage with customers, identify their needs, and define customer experience. Based on this data, you periodically refresh your 3-Year plan, write operational plan (OP1), define and track goals, and refresh roadmap quarterly. You promote new features, track the feature or product usage metrics, and find needle movers to drive adoption. You effectively run business reviews to review Page 0 and Page 1 metrics, celebrate wins, identify risks/issues/challenges and unblock the team, and escalate as needed. About the team The Collaborative Intelligence Technology (CIT) organization currently caters to a range of customers. First, Enterprise customers utilizing AWS re:Post Private, a customer enablement service for Enterprise Support (ES) and Enterprise On-Ramp (EOP) customers. Second, AWS Managed Services (AMS) customers utilizing Self-Service Reports (SSR). Third, public developers accessing self-service knowledge articles and community-generated knowledge on AWS re:Post. Fourth, AWS Support frontline operations teams and Kumo product teams consuming actionable insights through self-service dashboards, Real-Time Metrics (RTM) dashboards, Kumo page-0 metrics, and on-demand analytics. Lastly, AWS customer-facing employees use AWS Guide for internal collaboration and self-service knowledge to solve customer problems. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Nov 16 Sr. Embedded Software Engineer Sunnyvale, CA $206,400 Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband internet connectivity to un-served and under-served communities around the world. In this role, you will be bringing that vision to life by architecting; developing and testing the embedded security systems software that provides the secured communications between the satellites to customer-terminals and the ground-based internet gateways. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities In this role, you will drive the design, development, and operation of a variety of key embedded security capabilities for each satellite throughout its lifetime – from launch to de-orbit. Develop software to do cryptographic operations for secure boot and communications. Own unique embedded software functions through design, implementation (in RUST, C, C++ or other), test, and integration in an embedded Linux or real-time operating system (RTOS) environment. Work closely with hardware teams to support board design, bring-up, and verification, as well as integration and test. Follow best practices in high reliability embedded software development to ensure high levels of satellite security and reliability. Work on the Satellite Communication Systems Payload. A day in the life Come work at Amazon! We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design. Come help us solve the difficult and rewarding development challenges in building highly reliable, power efficient and low-cost satellite avionics! About the team Our team tackles many critical satellite functions including power management, hardware interfaces, command & telemetry, and autonomous control. We are looking for an outstanding software engineer to participate in all phases of software development from requirements through implementation and test to operations.
Nov 16 Sr. GTM Specialist Solution Architect Seattle, WA $188,600 Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Hybrid Edge background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) Core Services team as a GTM Specialist Solutions Architect! The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam. Within WWSO, this position is a part of the Go-To-Market (GTM) Specialist team, where you will lead the technical component of the GTM for AWS’ Hybrid Edge for FSI in North America (NAMER). Hybrid Edge today consists of AWS Outposts, AWS Snowball Edge, AWS Local Zones, AWS Dedicated Local Zones, and AWS Wavelength. We create sales plays, leverage partners, and build new initiatives that drive results for our customers. We provide critical feedback from customers to inform our product roadmap, and work closely with our partner network to build an ecosystem supporting our customers’ goals. In emerging areas, we play a critical role as the “first in” teams to build markets for new services, domains, or solutions. When a customer needs to innovate and requires a new way to leverage AWS, they count on us to innovate with them to build and deliver what they need. Key job responsibilities Represent the voice of the customer; collaborate with field and central teams to bring customer feedback to product teams. Lead curation of custom feature and availability requests for unique customer use cases. Provide advanced technical knowledge to your aligned GTM teams to unblock our customers’ largest and most critical business challenges. Along with your extended team, own the technical bar for specialist technical artifacts and standards. Collaborate with your GTM colleagues to provide technical insights into GTM strategy and support field marketing to execute local technical events, campaigns, and customer engagements. Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc. Guide and Support an AWS internal community of technical subject matter experts aligned to your customers. Create field enablement materials for the broader SA population to help them understand how to integrate new AWS solutions into customer architectures. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Nov 16 Applied Scientist Sunnyvale, CA $179,100 Are you a passionate scientist in the computer vision area who is aspired to apply your skills to bring value to millions of customers? Here at Ring, we have a unique possibility to innovate and see how the results of our work improve the lives of millions of people and make neighborhoods safer. You will be part of a team committed to pushing the frontier of computer vision and machine learning technology to deliver the best experience for our neighbors. This is a great opportunity for you to innovate in this space by developing highly optimized algorithms that will work on scale. This position requires experience with developing Multi-modal LLMs and Vision Language Models. You will collaborate with different Amazon teams to make informed decisions on the best practices in machine learning to build highly-optimized integrated hardware and software platforms. Key job responsibilities - Participate in the design, development, evaluation, deployment and updating of data-driven models for computer vision applications. - Research and implement the state-of-the-art computer vision and Vision Language models algorithms. - Collaborate with product managers and engineering teams to design and implement computer vision and machine learning based features for Ring devices - Influence system design and product vision by making informed decisions on the selection of technology, data sources, algorithms, and sensors.
Nov 16 Software Dev Engineer II Seattle, WA $176,450 We're on a mission to rewrite the rules of eCommerce by giving customers entirely new ways to engage with Amazon. With AI, we're unlocking the potential to turn information into useful knowledge, making it easier for customers to find exactly what they're looking for and get things done. We are working backwards from a vision of conversational, contextual, and interactive experience that helps customers find answers to product questions, perform product comparisons, receive product suggestions, and more -- in a store that sells everything. Introducing: Rufus! Rufus is Amazon’s expert shopping assistant trained on Amazon’s product catalog and information from across the web to answer customer questions on shopping needs, products, and comparisons, make recommendations based on this context, and facilitate product discovery in the same Amazon shopping experience customers use regularly. Read more about Rufus on the About Amazon blog: https://www.aboutamazon.com/news/retail/amazon-rufus. We’re looking for the best and the brightest engineer across Amazon to help us deliver this vision to our customers right away.
Nov 16 Business Intelligence Engineer Redmond, WA $119,850 Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. As the Business Intelligence Engineer for the Operations Program Management team you will develop and implement ideas that drive continuous improvement and streamline production of our satellite technology. Key job responsibilities • Work closely with multiple production teams to understand their challenges and provide data/analysis for better decision making. This will require data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations. • Learn and understand a broad range of Kuiper’s data resources and know how, when, and which to use. • Assist in the development of key metrics and performance indicators to measure overall performance and provide foundation for continuous improvement. • Build self-service reporting platforms, establishing automated processes for large scale data analysis. • Understand and write high quality queries to retrieve and analyze data (ongoing reporting and adhoc requests). • Define analytical approaches and metrics strategy to uncover new insights and formulate recommendations that improve productivity. • Manage the local data infra-structure, and develop scalable solutions for data storage. • Simplify and automate reporting solutions. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the life This role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. You will tackle challenging, novel business problems every day and have the opportunity to work with multiple technical teams of Kuiper. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, we guarantee that you will learn a lot, have fun and make a positive impact on millions of people. About the team The Operations Analytics Team (OAT) was established to develop end-to-end analytics products. That includes both tools and insights for Kuiper Satellite Production operations leadership and functional teams. OAT products are to be used as insights and metrics that production teams drive performance with. The OAT team works in parallel with the PMO office and Kuiper engineering teams. The team consists of 15 Analysts, BIEs and DE that work on setting up analytics infrastructure for Kuiper Production teams.
Nov 16 Privacy Policy Manager Seattle, WA $132,350 Devices and Services Trust and Privacy (DSTP) is responsible for maintaining and raising the trust bar for Amazon customers across a diverse set of 30+ Devices and Services (D&S). DSTP offers horizontal services for builders to ensure trust, privacy, and accessibility is built into our products and services. We also build customer-facing capabilities that provide customers with control and transparency and reduce privacy risk, while enabling partner teams to innovate with appropriate guardrails for content moderation, privacy, accessibility, and trust. DSTP is seeking a Privacy Policy Manager responsible for developing, maintaining, and communicating internal privacy policies and standards within the Devices & Services business. The ideal candidate should feel excited and empowered to solve complex problems to protect customer privacy, integrate customer trust into everything we do, hold control owners accountable for enforcement, and assess, record, track, and report requirements health to senior leaders. Key job responsibilities You will work with builder, engineering, product, legal, PR, marketing, and other privacy and security teams across Amazon to: * Draft, publish, and regularly update policies and standards that define our privacy positions * Conduct change management to ensure awareness and implementation of privacy policy requirements * Interpret and apply privacy policy requirements to the Devices & Services business * Administer a privacy policy exception management process * Integrate privacy policy requirements into services and processes * Monitor privacy regulations, industry frameworks and best practices, and business developments to update or create privacy policy and standards as needed * Contribute to the development of Devices & Services' overall privacy strategy and vision * Raise business awareness of privacy policy requirements * Assess and monitor the health and performance of privacy policy requirements implementation A day in the life This is an inherently cross-functional role where you will work directly with engineers, product managers, policy and compliance specialists, legal, PR, marketing, and other Amazon builders to help them identify the need for new or changed privacy policies and hold them accountable for implementing mechanisms to enforce them. You will use your investigative and/or analytical experience and demonstrate your prowess and experience in writing and driving alignment among diverse stakeholders. You should be comfortable working in a fast-paced, rapidly evolving environment with fast delivery time, rapid iteration, and data-driven decision-making. About the team This role is a part of Trust Fundamentals’ Privacy GRC team within DSTP. Our GRC team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and are building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional enabled to take on increasingly complex tasks as their careers progress.
Nov 16 Sr. Software Development Engineer Bellevue, WA $206,400 AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Would you enjoy broad yet equally deep scope that impacts all AWS systems globally? Have you ever wondered what it would be like to build massively scalable systems that are used by the world's largest cloud infrastructures? AWS Data Center Operating Systems (DCOS) continues to pioneer new functionalities and platforms, and our teams are architecting, building and operating scalable services that are at the core of AWS software infrastructure. DCOS is responsible for building out the systems and software that orchestrate the physical work processes that occur inside all of AWS' global datacenters. Come and be part of the Data Center Operating System team and build systems that enable AWS to rapidly grow and continue to be the pioneer and leader in Computing, and have direct and immediate impact on the hundreds of thousands developers and businesses around the world. Data Center Operating System are at heart of ensuring that we can provide our customers with the right computing services, in the right region, at the right time. Who is our customer: Our software teams develop the platforms and tools that are used in Data Centers to automate server and equipment lifecycle to provide capacity to all AWS products reliably and efficiently. What you will do: Our developers own the projects that set the bar for Amazon and the industry for platform level service, effectively enabling the data center operations at scale by writing the software that manages all aspects of global AWS data center operations. In this role you will be building the next generation of platform level software. You regularly work with senior AWS leadership to plan for the future. Why it’s high-impact: Our systems ensure that AWS data centers run correctly and efficiently and that our leadership has visibility into every step of every process. What’s the challenge: Our space is fast-moving, and has a large number of ambiguous and difficult challenges. Our projects require deep technical and software expertise and the ability to work within a fast moving, startup environment in a large company. You will be responsible for identifying solutions, trying ideas, given space to fail and iterate to produce products that your customers love. We will be building solutions to automatically build a shift plan for technicians based on a number of factors involved. Who would succeed in this role: Experience as a mentor, tech lead or leading an engineering team Deeply technical engineers, who stay close to the customer as well as the architecture and design. A person who works autonomously and dives deep in to a problem to deeply understand how things work, when to make subtle change, and when to disrupt the status quo to achieve the right results. Key job responsibilities * Tech lead or leading an engineering team * Own, design, build, and deliver technically challenging projects * Grow more junior engineers and be force multiplier * Identify operational challenges early in the system and drive operational excellence * Contribute to and lead the improvements in development processes * Insist on highest standards for the long term system extensibility and scalability About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. The Boost MyDay team is specifically responsible for building the systems that orchestrate the technician experience for all types of work in AWS data center worldwide. True to our name, we literally help plan the day for the data center technician. Our talented team of data center technicians depend on our systems to perform their work safely, securely, efficiently, and free of defects, resulting in the backbone of products, the compute infrastructure.
Nov 15 Principal Seattle, WA $202,950 The Amazon Ads Inbound Product Marketing Manager plays a pivotal role in shaping go-to-market (GTM) and product strategy. Working closely with Product Managers, this role will ensure Ads builds products that meet customer needs and achieve strong product market fit. As an advocate for the customer, Inbound PMM orchestrates important GTM decisions across the organization to drive the Ads business forward. This role is part of the larger Product Marketing organization, which is accountable for the strategic positioning, messaging, and GTM of the Amazon Ads product portfolio. The Inbound PMM is evaluated on their ability to drive evidence-based customer needs and the business intelligence of their assigned product areas. The Inbound PMM plays a critical function for ensuring Amazon Ads product roadmap aligns to present and future customer needs. Key measures of success: - Discovering insights that influence the product roadmap and lead to enhanced customer experiences - Demonstrating strong cross-functional collaboration and the ability to effectively align Product, Sales, and Marketing behind a customer-focused vision - Maintaining a deep understanding of market dynamics, competitive landscape, and emerging customer needs to inform strategic product decisions - Owning the source-of-truth documentation for their product to enable Sales and Marketing - Partnering with Product Managers to drive increases in product adoption through user acquisition, engagement, and retention goals for their products Key job responsibilities - Conduct in-depth market research, customer interviews, and competitive analysis to identify the most promising opportunities for Amazon Ads products - Collaborate with Product Managers to align on customer research priorities that will inform the product roadmap - Communicate the product vision and direction to internal and external stakeholders to drive buy-in and adoption, establishing a regular cadence of stakeholder engagement - Partner with Product Managers to recommend customer feedback prioritization, support effective Alpha/Beta testing, and refine the strategic roadmap - Work closely with Outbound PMMs to ensure GTM strategies align to the product roadmap, translate complex product information into simple and clear language, and continue to gather customer feedback post-launch to inform future iterations - In partnership with the Product Managers and Outbound PMMs, the Inbound PMM will develop single-source-of-truth documentation to enable Sales and Marketing with positioning, messaging, product availability, best practices, implementation guides, and FAQs
Nov 15 Principal Seattle, WA $202,950 The Amazon Ads Inbound Product Marketing Manager plays a pivotal role in shaping go-to-market (GTM) and product strategy. Working closely with Product Managers, this role will ensure Ads builds products that meet customer needs and achieve strong product market fit. As an advocate for the customer, Inbound PMM orchestrates important GTM decisions across the organization to drive the Ads business forward. This role is part of the larger Product Marketing organization, which is accountable for the strategic positioning, messaging, and GTM of the Amazon Ads product portfolio. The Inbound PMM is evaluated on their ability to drive evidence-based customer needs and the business intelligence of their assigned product areas. The Inbound PMM plays a critical function for ensuring Amazon Ads product roadmap aligns to present and future customer needs. Key measures of success: - Discovering insights that influence the product roadmap and lead to enhanced customer experiences - Demonstrating strong cross-functional collaboration and the ability to effectively align Product, Sales, and Marketing behind a customer-focused vision - Maintaining a deep understanding of market dynamics, competitive landscape, and emerging customer needs to inform strategic product decisions - Owning the source-of-truth documentation for their product to enable Sales and Marketing - Partnering with Product Managers to drive increases in product adoption through user acquisition, engagement, and retention goals for their products Key job responsibilities - Conduct in-depth market research, customer interviews, and competitive analysis to identify the most promising opportunities for Amazon Ads products - Collaborate with Product Managers to align on customer research priorities that will inform the product roadmap - Communicate the product vision and direction to internal and external stakeholders to drive buy-in and adoption, establishing a regular cadence of stakeholder engagement - Partner with Product Managers to recommend customer feedback prioritization, support effective Alpha/Beta testing, and refine the strategic roadmap - Work closely with Outbound PMMs to ensure GTM strategies align to the product roadmap, translate complex product information into simple and clear language, and continue to gather customer feedback post-launch to inform future iterations - In partnership with the Product Managers and Outbound PMMs, the Inbound PMM will develop single-source-of-truth documentation to enable Sales and Marketing with positioning, messaging, product availability, best practices, implementation guides, and FAQs
Nov 15 Sr Product Marketing Manager Seattle, WA $170,600 The Amazon Ads Inbound Product Marketing Manager plays a pivotal role in shaping go-to-market (GTM) and product strategy. Working closely with Product Managers, this role will ensure Ads builds products that meet customer needs and achieve strong product market fit. As an advocate for the customer, Inbound PMM orchestrates important GTM decisions across the organization to drive the Ads business forward. This role is part of the larger Product Marketing organization, which is accountable for the strategic positioning, messaging, and GTM of the Amazon Ads product portfolio. The Inbound PMM is evaluated on their ability to drive evidence-based customer needs and the business intelligence of their assigned product areas. The Inbound PMM plays a critical function for ensuring Amazon Ads product roadmap aligns to present and future customer needs. Key measures of success: - Discovering insights that influence the product roadmap and lead to enhanced customer experiences - Demonstrating strong cross-functional collaboration and the ability to effectively align Product, Sales, and Marketing behind a customer-focused vision - Maintaining a deep understanding of market dynamics, competitive landscape, and emerging customer needs to inform strategic product decisions - Owning the source-of-truth documentation for their product to enable Sales and Marketing - Partnering with Product Managers to drive increases in product adoption through user acquisition, engagement, and retention goals for their products Key job responsibilities - Conduct in-depth market research, customer interviews, and competitive analysis to identify the most promising opportunities for Amazon Ads products - Collaborate with Product Managers to align on customer research priorities that will inform the product roadmap - Communicate the product vision and direction to internal and external stakeholders to drive buy-in and adoption, establishing a regular cadence of stakeholder engagement - Partner with Product Managers to recommend customer feedback prioritization, support effective Alpha/Beta testing, and refine the strategic roadmap - Work closely with Outbound PMMs to ensure GTM strategies align to the product roadmap, translate complex product information into simple and clear language, and continue to gather customer feedback post-launch to inform future iterations - In partnership with the Product Managers and Outbound PMMs, the Inbound PMM will develop single-source-of-truth documentation to enable Sales and Marketing with positioning, messaging, product availability, best practices, implementation guides, and FAQs
Nov 15 Sr Product Marketing Manager Seattle, WA $170,600 The Amazon Ads Inbound Product Marketing Manager plays a pivotal role in shaping go-to-market (GTM) and product strategy. Working closely with Product Managers, this role will ensure Ads builds products that meet customer needs and achieve strong product market fit. As an advocate for the customer, Inbound PMM orchestrates important GTM decisions across the organization to drive the Ads business forward. This role is part of the larger Product Marketing organization, which is accountable for the strategic positioning, messaging, and GTM of the Amazon Ads product portfolio. The Inbound PMM is evaluated on their ability to drive evidence-based customer needs and the business intelligence of their assigned product areas. The Inbound PMM plays a critical function for ensuring Amazon Ads product roadmap aligns to present and future customer needs. Key measures of success: - Discovering insights that influence the product roadmap and lead to enhanced customer experiences - Demonstrating strong cross-functional collaboration and the ability to effectively align Product, Sales, and Marketing behind a customer-focused vision - Maintaining a deep understanding of market dynamics, competitive landscape, and emerging customer needs to inform strategic product decisions - Owning the source-of-truth documentation for their product to enable Sales and Marketing - Partnering with Product Managers to drive increases in product adoption through user acquisition, engagement, and retention goals for their products Key job responsibilities - Conduct in-depth market research, customer interviews, and competitive analysis to identify the most promising opportunities for Amazon Ads products - Collaborate with Product Managers to align on customer research priorities that will inform the product roadmap - Communicate the product vision and direction to internal and external stakeholders to drive buy-in and adoption, establishing a regular cadence of stakeholder engagement - Partner with Product Managers to recommend customer feedback prioritization, support effective Alpha/Beta testing, and refine the strategic roadmap - Work closely with Outbound PMMs to ensure GTM strategies align to the product roadmap, translate complex product information into simple and clear language, and continue to gather customer feedback post-launch to inform future iterations - In partnership with the Product Managers and Outbound PMMs, the Inbound PMM will develop single-source-of-truth documentation to enable Sales and Marketing with positioning, messaging, product availability, best practices, implementation guides, and FAQs
Nov 15 Senior Product Marketing Manager – Ad Tech (Agency) Seattle, WA $170,600 Join our passionate team and be part of shaping the future of advertising technology! We are seeking a seasoned Product Marketer to drive the messaging strategy for our comprehensive Ad Tech suite, including Amazon DSP, Amazon Marketing Cloud, Amazon Publisher Services, and more. This role focuses on articulating how our solutions work together to solve our customers' (Agency/Hold Co) business problems. If you are a strategic thinker with marketing experience, possess a deep understanding of the Ad Tech landscape, have direct experience working with or at a Media Agency, and have a passion for driving product success through effective marketing, we encourage you to apply. In this role, you will have the opportunity to shape and develop positioning while constructing thought leadership content on how Amazon Ads is bringing new capabilities to marketers and agencies. You will work closely with our core customer segments to develop messaging and marketing plans that drive a shift in perception and, ultimately, adoption of our tech solutions. This position requires not only comfort with ambiguity but a genuine enthusiasm for it, along with the ability to think big. As an Ad Tech Product Marketer, you will be responsible for crafting compelling narratives for our unique products and themed solutions. You will be the driving force behind the successful launch, positioning, and growth of our products in the highly competitive advertising technology market. Collaborating with cross-functional teams, you will develop and execute strategic product marketing initiatives that showcase the value of our offerings to customers and drive adoption. We consider our Product Marketers to be general managers of the ad tech portfolio, ensuring the industry has a clear understanding of what our ad tech offering is and how it manifests throughout the customer experience. This role offers the opportunity to make a significant impact on our product marketing efforts and contribute to the success of our cutting-edge advertising technology solutions. If you're ready to take on this challenging and rewarding position, we look forward to hearing from you. Key job responsibilities • Build the messaging framework which outlines the messaging priorities and communication goals for a product or theme, outlining terms, phrases, or statements to help deliver consistent messages across content • Liaise with sales, product, and cross functional marketing teams in developing customer facing materials such as pitch decks, one sheets, case studies, and D2A content inclusive of articles and event collateral • Conduit between product and sales by providing product with market feedback and sales with insights into existing and upcoming features • Collaborate with Educational Marketing to develop and update training materials for sales • Bring fresh sales and marketing strategies to the team • Build all logistics and collateral for ad tech industry events and D2A trade marketing initiatives • Outline and manage product marketing deployment timelines • Educate other departments on current product messaging
Nov 15 SAP Production Planning and QM San Jose, CA $185,650 Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. Our team focuses on building Enterprise Application systems for manufacturing satellites. Your customers are Manufacturing, Operations and the Supply Chain teams at Kuiper. As the SAP Manufacturing expert you would design solutions, enhance and support SAP Production Planning, Manufacturing and Quality management modules. And work closely in integration with SAP EWM and SAP Manufacturing execution systems. The enhancement and support of these systems is critical to scalability and cost-effective manufacturing of satellites and ground gateway terminals. To be successful you need to be highly motivated, detail oriented and effective communicator. Key job responsibilities • Build SAP PP, QM based solutions • Conduct Blueprint workshops, fit-gap analysis and produce detailed design documents • Prepare functional specifications, configure, test and lead implementation for all SAP RICEFW areas • Build and support integration with SAP EWM, PM, MM, SAP MES system • Open to learn and scale up to support solution designs for all modules for SAP Manufacturing process and integrated systems • Support SAP Production system for ticket resolutions, business support needs. • Ensure that the deployed applications perform as per customer expectations and there are no performance issues • Identify training needs, support creating training documentation and lead train the trainer sessions • Participate in strategic planning, roadmap discussions for SAP Manufacturing solutions • Participate in quarter planning, sprint planning, deployment for continuous enhancements • Team player, ready to share and contribute to collective success of the team Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the life Collaborate with functional owners, architects and developers to build dynamic and flexible systems to meet the emerging demands of internal customers in manufacturing. Support production system for Support tickets , bug fixes and identifying optimization opportunities to enhance overall process and system performance. Your primary role will be to understand and support business needs through solution design, configuration in SAP modules related to Manufacturing areas of PP, QM, in close integration with SAP EWM, ME, MM etc.
Nov 15 Financial Analyst II Seattle, WA $94,500 AWS Finance is seeking a highly analytical and creative world class Finance Manager to join the AWS Business Insights and Analytics team. This position will be responsible for driving the development of business metrics, customer insights and deep business analytics. This role requires a self-starter with strong problem-solving skills, a keen attention to detail, and ability to work in a fast-paced environment with ambiguous situations. This role will work with business, Sales, Service Finance, Accounting and Data / BI Engineering teams across AWS to dive deep and develop a crisp understanding of all AWS revenue components, trends, customer behavior, and other drivers impacting the business. The ideal candidate should know and love working with business intelligence tools, be passionate about working with data and using their findings to provide business insights and guide the broader organization. This is a critical role with high visibility to executive and senior leadership, and is a great opportunity for those willing to roll up their sleeves to achieve results while innovating and improving current processes. Key job responsibilities • Drive key business and customer analytics, variance analyses, and financial modeling to provide insights to the team and executive leadership. • Partner with stakeholders across multiple teams in business, finance, accounting, and business intelligence to understand key business drivers and deliver new reports. • Support analytics requests across AWS business and finance teams. • Deliver written documentation/communication of current business drivers and trends. • Work closely with Business Intelligence team to build tools and mechanisms to improve processes as the business grows. • Foster constructive communication across multiple teams to drive standardization and information socialization.
Nov 15 AWS Senior Financial Analyst Seattle, WA $94,500 Amazon Web Services (AWS) seeks a Senior Finance Analyst to join the Central FP&A team. The successful candidate will provide cross functional leadership across multiple teams and initiatives, and drive the overall Capex reporting for GenAI. This role will drive strategic initiatives to improve the quality and timelines of business insights provided to AWS and Amazon leadership, including ongoing efforts around existing process improvements. We are looking for a consummate Finance leader who can thrive in a fast-paced, highly ambiguous environment, and who exercises high standards and good judgment. The successful candidate has strong leadership skills and business acumen and is comfortable at influencing stakeholders at all levels of the organization. Key job responsibilities • Liaise across the AWS finance community to drive core financial processes including annual operating plans, monthly/quarterly business reviews and assessment of risks/opportunities, and month-end close. • Collaborate with teams to simplify, standardize, and automate Capex reporting processes and analytics. • Communicate financial metrics and business drivers to AWS and Amazon teams. • Enhance the existing legal entity forecasting process in cooperation with Treasury • Ensure compliance with finance and accounting controls and systems. • Lead and manage special projects, working cross-functionally with various AWS finance and business teams. • Foster constructive and proactive communication across organizational boundaries. About the team This role is part of the AWS Central FP&A team. We support AWS leaders and finance teams by coordinating and consolidating deliverables, centralizing and standardizing processes, establishing financial controls and mechanisms, building tools that improve the speed of decision making, and providing insightful financial analysis on the short and long term strategy of AWS.
Nov 15 Technical Program Manager III - Kuiper Redmond, WA $182,650 In this role you will: - Work with multiple Software Development teams (Payload, Bus, Propulsion, GNC & Ground Terminal) on Kuiper Software Release Management - Possess a strong program management background, have experience leading large/complex/cross-org projects, and have a well-rounded technical background. - Drive project schedules from design to release, managing the production launch for a product/feature, and using metrics to provide status along the way. - Relentlessly simplify and demonstrate significant innovation, creativity, and good judgment when solving challenging problems - Drive best practices on the team, deal with ambiguity and competing objectives, and proactively identify and mitigate risks before they become roadblocks - Write effective narratives and present them concisely and effectively to senior management - Develop program and team processes and tools as required
Nov 15 Sr. Software Development Engineer Redmond, WA $206,400 Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. Key job responsibilities - Highly analytical and data-driven: You solve problems in ways that are backed up with data. - Technically fearless: You push the limits past conventional boundaries. - Team obsessed: You mentor junior engineers and provide guidance. - You are ambitious, yet humble. You recognize that there is always opportunity for improvement and use introspection and feedback from teammates and peers to raise the bar for your team. - You are able to explore new problem spaces with unique constraints and thus non-obvious solutions. - Own technical vision and direction: You identify and mitigate risks, and build for the long term. - Collaborate on product direction: You will build solutions that surprise and delight our internal customers in a range of disciplines - Software, Product, User Experience, QA. - Lead beyond your team: You will be a key part of a small but growing community of senior engineering leaders. You will share your best practices and technical acumen in order to drive technology decisions across our organization. - Own your software: Our products will reach hundreds of millions of customers around the world. The services your team delivers must meet high standards for operational excellence. Our teams own and operate the systems we build. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the life Have you wanted an opportunity to develop the software applications and services for an advanced global communications service? This role is for a Software Development Engineer who will design, build, and maintain components and services of Project Kuiper's Customer eCommerce Services and interact with the core Kuiper Network. About the team Our team owns developing the architecture, solutions & roadmap for managing the customer lifecycle for communications services; including identity and account management, subscriber management services, user provisioning, billing and payments, customer and technical support tools, offer management tools, and customer metrics and analytics.
Nov 15 Systems Engineer Seattle, WA $150,950 Our team owns the Client Management Systems, Application infrastructure, and Collaboration tools globally for Amazon. We build complex multi-platform solutions that help our customers get more done whilst improving their user experience. We are looking for Systems Development Engineer with a macOS-focused infrastructure and development background. We are using AWS products to evolve traditional enterprise tools and services at a large scale. If you are passionate about AWS and have experience automating large-scale macOS infrastructure deployments, keep reading. In this role, you and your team will directly influence the macOS end-point management at Amazon. You will use native AWS services, external 3rd party services and DevOps patterns to manage a growing fleet of macOS client devices. We are looking for a motivated team member to deliver results to our customers. This is a hands-on position where your daily activities will range from new system development to supporting the customers that depend on your services. You will use AWS products and DevOps patterns to build the next generation of macOS-based management tools. Key job responsibilities ¡ Contribute to automation efforts for a team advancing a service ownership culture with a primary focus on the macOS clients ¡ Embrace the AWS ecosystem and drive innovation on top of it ¡ Instill a culture that drives DevOps, holds a high-quality bar with code reviews, drives automation efforts to empower, and removes barriers for your team ¡ Translation of complex functional and technical requirements into detailed architecture and design ¡ Working with others on the engineering team to participate in day-to-day development activities, contributing to architecture decisions, participating in designs, design reviews, and implementation. ¡ Build services that can scale across hundred of thousands clients used by Amazonians worldwide ¡ Deliver quality features on-time and on-budget and execution against project plans and delivery commitments. ¡ Maintain current technical knowledge of rapidly changing technology, always on the lookout for new technologies, and work with management and development teams to evolve current processes. A day in the life Review change requests and prioritize OS configuration tasks. Attend team meetings to discuss ongoing projects and challenges. Test new configurations in sandbox environments, documenting issues and collaborating with the security team. Prepare and execute deployment plans, starting with non-critical systems. Monitor deployments, troubleshoot issues, and make necessary adjustments. Respond to urgent configuration problems as they arise. Stay updated on OS patches and maintain accurate documentation. Prepare reports on deployment progress and plan future rollouts. Balance proactive improvements with reactive problem-solving to ensure optimal system performance. Continuously update knowledge and skills to keep pace with evolving OS technologies.
Nov 15 Security Engineer Jersey City, NJ $174,400 Global Services Security is looking for an Security Engineer to help validate that our services, applications, and websites are designed and implemented to the highest security standards. You will build and automate security assessments into scalable tools to enable and inspect collaboration across AWS including Amazon partners. A Security Engineer at AWS is expected to be strong in multiple domains and provide significant contributions to the teams within AWS Global Services, Security and to multiple groups throughout Amazon. Security engineers are expected to develop elegant solutions to complex business problems and apply appropriate technologies while following security engineering best practices. You are also expected to mentor more junior engineers and be a security thought leader for the organization. A Security Engineer must foster constructive dialogue and seek resolution when confronted with discordant views. Engineers in this role are expected to participate fully in the planning of the security team's work and constantly seek opportunities for process improvement. They should also have a deep understanding of at least one specialty for which they are a sought out resource (both within AWS IT Security and by groups throughout Amazon), while having an understanding of the application of Information Security in a broad range of technical areas. You will have the combination of troubleshooting, technical, and communication skills, as well as the ability to handle a mix of disparate tasks which may include project and software development work. This role will provide career growth opportunities as you gain new security skills in the course of your duties. Key job responsibilities • Security tool automation and development • Application security reviews • Secure architecture design • Threat modeling • Projects and research work as needed • Security training and outreach to internal development teams • Security guidance documentation • Security metrics delivery and improvements • Assistance with recruiting activities and administrative work A day in the life Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the team The Global Services Security team, a part of Amazon Web Services (AWS), leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers
Nov 15 Supply Chain Manager Seattle, WA $109,350 Amazon Go is a new kind of store with no lines and no checkout—you just grab and go! Customers simply use the Amazon Go app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Our checkout-free shopping experience is made possible by our Just Walk Out Technology, which automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart. When you’re done shopping, you can just leave the store. Shortly after, we’ll charge your Amazon account and send you a receipt. Check it out at amazon.com/go. Our technology creates complex supply chain opportunities that require outside the box thinking solutions that can scale nationally. We are looking for a Supply Chain Manager to oversee Store Program sourcing strategies (Coffee, Hot Foods, Froyo, etc), manage long term supplier key performance indicators, and to develop the long term Sustainability program for our holistic supply chain. You will work with third party providers, internal category and instock partners and learn and develop strategies with partners from across Amazon Fresh and Whole Foods. Key job responsibilities You will consistently challenge the status quo on current sourcing strategies for our store programs. Programs are special offerings that we consider to be differentiators from other convenience stores. They are highly visible, integral parts of the overall supply chain and customer experience. You will also own tracking shifting trends in vendor availability, building a simple, efficient program supply chain that also provides flexibility and duplicity to support a small expanding business. You will manage delivery metrics that you set to ensure our products are on shelf on time. You will work closely with our Promotions and Demand Planning teams to verify our supply chain can adjust to short term needs. In addition, this role will stretch you to also develop the long term Go Supply Chain Sustainability Program. You will own the development of the program from end to end, partnering with Amazon World Wide Grocery Partners to develop a cohesive strategy. A day in the life A day will include meeting with third party vendors that provide our sellable inventory, internal partner teams that collaborate with you on development, execution and new ideas to bring to market. You will report out to leadership on strategy, execution and action items. If you are someone who has shown success in analyzing complex data, building models, streamlining, identifying process improvement opportunities and pioneering new ways to do things, we’d like to talk to you. About the team The Team: Our team is comprised of highly entrepreneurial, flexible, and hardworking professionals, energized by working in an environment far closer to a startup than established tech company. Our group is comprised of diverse backgrounds and individuals with a willingness to roll up their sleeves, doing whatever it takes accomplish the Amazon Go vision.
Nov 15 Production Supervisor - 2nd Shift Redmond, WA $125,000 Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. Project Kuiper is seeking a Production Supervisor to join the Solar Power Module and Solar Mechanical operations team to support production. This role will work closely with management to supervise a technician team that supports building and testing of many sub-assembly and up through the full assembly of the solar array. The individual will have strong leadership skills and be required to work on multiple projects in a fast-paced environment where communication and organization will be critical. They will develop training documents and standards and work closely with manufacturing engineering to ensure robust build instructions and operating procedures are created and followed, while also supporting new products and development as they push the bounds of satellite internet capabilities for our customers. Key job responsibilities - Build and test components and assemblies in development and production environments. - Supervise a team of technicians focused on early production and scaling output. - Support the training and development of the team's skillsets and talents. - Work with management to plan and coordinate daily tasks for technicians and activities of all operations with an ability to adapt to changing schedules and other dynamic priorities. - Work cross-functionally with management, facilities, and supply chain to maintain smooth and consistent operations in the Solar area. - Ability to provide timely feedback on designs, processes, and custom equipment used in routine prototyping, fabrication, and characterization. - Author, maintain, and train others to all relevant process documentation, including Assembly, Inspection, Testing/In-Process Characterization, and Packaging Procedures. - Work with manufacturing engineering and quality to identify and resolve root causes to non-conformances. - Review and approve rework to ensure accuracy and enforce traceability. - Comply with all Company Policies including Health, Safety, and Environmental Regulations, Personal Protective Equipment Requirements, and Standard Operating Procedures. - Approximate 2nd Shift: Monday - Friday 3pm - 11:30pm Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the life A Production Supervisor in this role will play a valuable part in ensuring hardware is ready to be integrated on a satellite. You will adjust the daily activities of your team to meet the daily, weekly, and monthly goals, specifically targeting the high-value gains to increase production rates, driving design for manufacturability improvements with data. You will work closely with other production supervisors, manufacturing and design engineers, supply chain, and quality to ensure assemblies can be built and tested safely, on schedule, and to the highest quality.
Nov 15 Cloud Support Engineer-Security (Japanese Fluency) Seattle, WA $135,500 As the world’s largest cloud provider, Amazon Web Services (AWS) is redefining the cloud computing industry with more than 200 featured products and services. AWS Support Engineering teams span across the globe and implement innovative cloud computing solutions and solve technical problems. As a Cloud Support Engineer, you will be at the forefront of this transformational technology and acting as the ‘Cloud Ambassador’ across all the cloud products. You will be arming our customers with required tools & tactics to get the most out of their Product and Support investment and contributing to a follow-the-sun roster to assist a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications for 24/7/365. Would you like to equip yourself with the latest cloud computing technologies? Are you familiar with best practices for applications, servers and networks? If this sounds exciting to you, you might be the person we are looking for! WHAT CAN YOU EXPECT FROM A LIFE AT AWS? Every day will bring new and exciting challenges on the job while you: • Work on critical, highly complex customer problems that may span multiple AWS services • Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. • Leverage your extensive customer support experience to provide feedback to internal teams on how to improve services. • Drive tactical & strategical projects that improve support-related processes and our customers’ technical support experience. • Write tutorials, how-to videos, and other technical articles for the developer community. • As we operate on a follow-the-sun model, with sites located globally, working hours and days are based on customer demand and may include weekends (on a rotational basis). WHY AWS SUPPORT? - First and foremost, this is a customer support role – in The Cloud. • On a typical day, you will be primarily responsible for solving customer’s issues through a variety of customer contact channels which include web, live chat, and telephone. • You will be provided both self-paced and instructor-led training that help you develop the skills required to be successful in your role • As your career advances, you may also have opportunity to coach/mentor new hires, develop & present training, and participate in hiring. • You will be promoted multiple options to advance your career across the organization to help you meet your ultimate career goals Key job responsibilities • First and foremost this is a customer support role – in The Cloud. • Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives. • Career development: We promote advancement opportunities across the organization to help you meet your career goals. • Training: We have training programs to help you develop the skills required to be successful in your role. We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven't been exposed to yet. • AWS Support Engineering has 24/7/365 operation model and work schedule will be required to include nights, weekends and holidays. A day in the life • On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Nov 15 Sr. Account Manager Seattle, WA $170,600 Would you like to be part of a business helping hyper-growth ISVs innovate, and exceed revenue goals? Do you have the business savvy skills necessary to motivate a cross-functional team including sales, product and alliances to deliver business growth for AWS and our ISV partners? AWS is seeking an experienced Sr. Account Manager for selling to Strategic ISV’s and to expand the business with our hottest ISV customers. The Sr. Account Manager will be responsible for setting a long-term strategy and executing daily to grow customers. In addition to being a customer, these companies partner with AWS as an ISV and have multiple GTM goals. In the role, you will build and maintain broad relationships, develop and manage opportunities, and facilitate a large team of extended resources. Role & Responsibilities The Account Manager is responsible for teaming with all aspects of the customer’s organization. This includes C-level executives, engineering, IT/operations, partner org, and sales. Skills required to build relationships across an account include creative systems thinking, visioning, and executing via collaboration with an extended team to address all ISV customer's needs. The Account Manager is responsible for selling at the most strategic (C-level) within the account and implementing a broad strategy for earning customer acceptance and service implementation. The Account Manager works collaboratively with all appropriate AWS resources (Executives, Partner, Support, Solution Architect) to support customer interests, and will understand how to strongly advocate for the customer in harmony with what the AWS business needs. In addition to new service adoption and new line of business development, this role includes dotted line responsibility for partnership and technical collaboration. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Nov 15 Sr. Technical Program Manager Austin, TX $182,650 Looking for your next challenge? North America Sort Centers (NASC) are experiencing growth and looking for a skilled, highly motivated Technical Program Manager to join the NASC Engineering Team. The Sort Center network is the critical Middle-Mile solution in the Amazon Transportation Services (ATS) group, linking Fulfillment Centers to the Last Mile. The experience of our customers is dependent on our ability to efficiently execute volume flow through the middle-mile network. Our ideal candidate will have a technical background, be detail driven and have excellent problem solving abilities. They should not only be passionate about delivering extensible, on-time solutions, but should also be obsessed with contributing to the development of high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, continuous process improvement, and mentorship. Key job responsibilities • Work with key stakeholders to develop a strategy and roadmap that provides compelling capabilities and helps meet our business goals. • Develop and implement standard operating procedures, performance metrics, and feedback mechanisms • Own complex planning, resource balancing, and financial modeling for initiatives and programs • Responsible for the overall development lifecycle of complex projects spanning multiple teams. • Establish KPIs to track impact of programs, including cost savings, deployment efficiency, and scalability • Prioritize actions across stakeholders, develop a clear RACI to drive accountability, and ensure focus on the highest value activities • Partner with leaders and engineers in the NASC Engr organization to deliver new and innovative products to the NASC network • Work with stakeholder teams to determine the appropriate escalation, review process, and resolution for delivery blockers Provide requirements and “voice of the customer” feedback to development and support teams About the team NASC Engineering’s Product, Analytics and Simulation Team’s sole objective is to develop tools for under the roof simulation and optimization, supporting the needs of our internal and external stakeholders. We develop products and tools to evaluate what-if design and operations scenarios for new and existing sort centers to understand their robustness, stability, scalability, and cost-effectiveness. We conceptualize new data science solutions, using optimization and machine learning platforms, to analyze new and existing process, identify and reduce non-value added steps, and increase overall performance and rate. We work by interfacing with various functional teams to test and pilot new hardware/software solutions.
Nov 15 Software Development Engineer Bellevue, WA $176,450 Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. At AWS, we use Artificial Intelligence to be able to identify every need of a customer across all AWS services before they have to tell us about it, and then find and seamlessly connect them to the most appropriate resolution for their need, eventually fulfilling the vision of a self-healing cloud. We are looking for Senior Software Developer with unfettered curiosity and drive to help build “best in the world” support (contact center) experience that customers will love! You will have an opportunity to lead, invent, and design tech that will directly impact every customer across all AWS services. We are building industry-leading technology that cuts across a wide range of AI/ML techniques. You will be a key driver in designing and building live production system from AI/ML prototypes. About the team Our team packs a punch with principal level engineering, science, product, and leadership talent. We are a results focused team and you have the opportunity to lead and establish a culture for the big things to come. We combine the culture of a startup, the innovation and creativity of a R&D Lab, the work-life balance of a mature organization, and technical challenges at the scale of AWS. We offer a playground of opportunities for builders to build, have fun, and make history! ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Nov 15 Sr. Security Engineer Bellevue, WA $195,450 Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world. THE ROLE Have you wanted an opportunity to develop software for an advanced satellite broadband telecom service? The Security team owns the operational security of the constellation end-to-end. We provide the necessary infrastructure to establish secure communications and strong authentication, enabling the confidentiality for our customers and security for our constellation. This team drives the research & development, deployment and operation of several mission-critical security systems for the Kuiper constellation end-to-end. You will work in a start-up like culture to bootstrap software systems focused on security, and help instill the security culture in the organization. Export Control Requirement Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities We are looking to hire a Security Engineer that has experience in leading the technical conversation, making design decisions and building large-scale, complex system & security service. You will work with a diverse, multi-disciplinary security engineering team to determine the requirements and set the bar for our security best practices and systems development. JOB RESPONSIBILITIES - Work with our peer teams and customers to design suitable software & security systems and interfaces to fulfill the mission needs. - Design and develop software security systems that meet the mission criteria and requirements - Collaborate with your fellow team members to form a strong foundation for a software & security organization in Project Kuiper - Help on-board and mentor new team members. - Utilize AWS and other Amazon technologies to build high-available software services
Nov 15 Senior UX Designer Seattle, WA $169,350 We're seeking a Senior UX Designer who is passionate about leading the creation of innovative tools that enable rapid organizational scaling while delivering great customer value. The ideal candidate will be a strategic thinker with a proven track record of understanding and solving complex user pain points for internal tools teams. As a key member of the Amazon Devices UX & Customer Insights team, you'll spearhead the strategic and tactical design of tools that enable the Devices organization to scale and automate demand planning, promotion services, and forecasting efforts across a wide range of Amazon Devices, including Echo & Alexa devices, Fire TV, Fire Tablets, Kindle E-readers, and Ring and Blink Home Security products. You will tackle challenging internal tools user problems and work to design best-in-class user experiences (user interface designs, interaction models, prototypes, etc.) in a fast-paced environment. As a UX Designer for Scaling Tools & Software, you will work with Product Managers, Software Engineers, Machine Learning Scientists, Strategic Planners, and User Researchers to help drive innovation for new and optimized prediction, simulation, and personalization services. Your role will involve creating simple, fluid, and visually appealing experiences that streamline workflows for internal customers. You'll lead the design process to support innovation in machine learning models, science, and technology to automate or augment current workflows. With partnership from key team members, you'll design elegant data visualizations that assist users in making informed business decisions driving billions in revenue annually. We're looking for someone who is detail-oriented and passionate about user experience. You should be comfortable working in a fast-paced, startup-like environment and be eager to learn how to translate business needs into user-focused solutions. While your work will primarily focus on desktop experiences, you should be interested in expanding features across multiple devices. The ideal candidate for this position will be able to visualize experiences both conceptually and in the abstract, translating them into solid design deliverables that meet customer goals and business requirements. You should be responsive, flexible, and able to work collaboratively in an open peer environment. Informed by research and data, you will explore multiple design solutions to given problems or features, communicating these solutions visually through sketches, user flows, wireframes, functional prototypes, and/or high-fidelity designs, as necessary. Key job responsibilities * Collaborate and work cross-functionally with design, product, and engineering teams from design concept to design solution, using business requirements, customer research, and iterative feedback to develop scenarios, use cases, and high-level requirements. * Design conceptual sketches, wireframe information architecture, high-fidelity mockups, and interaction specifications. * Develop and nurture relationships across teams and disciplines to promote collaboration, efficiency, and adoption of solutions. * Develop and maintain detailed design patterns that scale for your team and influence other designers. * Lead brainstorming sessions and give presentations to partners and stakeholders to drive design, demonstrating features and flows. * Understand and respond to data (metric tests, usability studies, usage data), using that to inform future design decisions. * Drive measurable improvements in user efficiency and satisfaction for internal tools * Manage relationships with diverse stakeholders across the organization About the team The Amazon Devices UX & Customer Insights Team defines and builds e-commerce shopping platforms and programs globally to support Amazon Device education, sales, and customer engagement, and designs internal software and tools to simplify and automate processes that enable the Devices organization to scale and continue to delight our customers. We are a multi-disciplinary group of UX designers, researchers, and prototypers that envision, create, and execute solutions end to end.
Nov 15 Proposal Manager Boston, MA $116,800 Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide. Do you have a passion for proposals and driving innovation to transform this growing part of Amazon Business? Are you an expert in solving customer problems, identifying new opportunities and building long-term strategies that excite and drive change for established and new customers? The Amazon Business Bid Capture team is seeking a talented and highly motivated Proposal Manger to support the growth of our business. Your responsibilities include working with members of the AB sales, technical, legal, and finance teams, as well as other internal subject matter experts, to develop winning, innovative proposals including written responses for RFIs/RFQs/RFPs (RFx); oral presentations and demonstrations; and unsolicited documents and white papers. The ideal candidate possesses demonstrated proposal management and proposal writing experience; is highly determined and motivated in driving teams towards defined (and often rushed and high-visibility) deliverables; and has the proposal process development and leadership background necessary to effectively support a dynamic and rapidly growing business. Candidates should have industry background that enables them to develop win themes and technical discriminators for inclusion into proposals and a contracts background that enables them to easily interact with contracts and legal staff. Candidates should also be able to think strategically about Amazon Business’ mission, products, and technical challenges, with the demonstrated ability to build and convey compelling value propositions in a written context. The candidate should be familiar with public sector acquisition guidelines and be experienced with RFx compliance requirements. Roles and Responsibilities · Serve as a member of the Amazon Business Bid Capture team leading proposal responses to RFx opportunities. · Educate the sales team on interpreting and accessing RFx opportunities to arrive at a bid/no-bid decision and to leverage existing cooperative contracts. · Execute the RFx proposal response plan while working with key internal stakeholders/subject matter experts (e.g., bid and capture, sales, technical team, marketing, service teams, legal, contracts, compliance, finance, etc.). · Contribute to RFP response requirements and ensure proposal compliance, and act as the primary interface for RFx response efforts. · Build a library of approved proposal content. · Be a thought leader with preparing/developing proposal responses, win themes, technical discriminators, pricing, etc.
Nov 15 Senior Solutions Engineer Austin, TX $142,750 The Amazon Logistics (AMZL) Worldwide Solutions Engineering team is excited to welcome a Senior Solutions Engineer to our dynamic team, based in Bellevue, WA. Join us at AMZL in elevating the Amazon delivery network in this Senior Solutions Engineer role. In this role, you will pioneer large-scale projects that are integral to our mission of delivering packages faster, safer, and more cost-effectively than ever before. Your role will directly influence our operational excellence. As a Senior Solutions Engineer you will have a unique opportunity to own innovation projects for AMZL that impact upstream networks, advancing the intelligence of our last mile business. Key job responsibilities - Oversee North America Process Engineering with a focus on the Final Mile. - Lead and execute top-tier strategic projects in collaboration with Delivery Station operational leaders, promoting process stabilization and standardization network-wide. - Act as the advisor for your team and broader network leaders within the Delivery Stations. - Optimize facility and field engineering processes using lean methodologies. - Take charge of large-scale, intricate engineering projects across North America. - Guarantee customer satisfaction by promptly and accurately addressing requests. - Steer sizeable North America Ops Engineering projects, often in ambiguous scenarios; work jointly with Planning, Launch, Procurement, Finance, HR, external partners, and product teams to ensure timely, budget-conscious project completion. - Create innovation within the Engineering Organization. - Liaise with Tech/Software teams to facilitate the operational implementation of software advancements. - Travel regionally up to 10% as necessitated by business demands. About the team At Amazon Logistics, we are passionate about delivering a first-class delivery experience. Our team is the backbone that supports the entire last-mile operation, ensuring that each package reaches its destination efficiently and reliably. We’re a group of problem-solvers, innovators, and thinkers, dedicated to redefining what's possible in the logistics field.
Nov 15 Category Manager - Protein Seattle, WA $103,550 The Amazon Fresh Grocery team is looking for an experienced Category Manager. You will lead multiple facets of the business (e.g., buying/vendor management, product management, operations, marketing/merchandising) and identify growth opportunities. You will be able to deliver results at both a strategic and tactical levels across all aspects of the business. You will have accountability for the business results of your product subcategories. Your direct responsibility will be to manage performance of the product portfolio including developing and growing vendor relationships, expanding product selection and vendor base, negotiating contracts, setting category strategy, developing marketing programs, driving sales and margin improvements and creating best-in-class customer experiences. The ideal candidate will have strong customer experience, business and product sense combined with solid understanding of technical concepts. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. High judgment, ability to influence, analytical talent, exceptional communications, and leadership are essential to success in this role. Key job responsibilities - Accountable for category/subcategory financial performance; owns P&L and opportunities within. - Acquire, assort, and retire category/subcategory selection leveraging data and customer, industry, and/or supplier feedback. - Identify selection opportunities that maximize online and instore sell-thru and reduce shrink. - Negotiate with suppliers for improved product and operating costs. A day in the life - Be the ‘business owner’ for your category/sub-category, working autonomously and possessing a complete understanding of internal and external variables that impact your business - Develop a thorough understanding of the industry, seasonality and global trends/events, and continually monitor competitor/industry developments - Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines - Conduct financial analysis of business opportunities to meet and exceed revenue and profitability goals
Nov 15 Sr. Technical Program Manager - Data Governance Seattle, WA $182,650 Amazon is seeking an innovative and high-judgement Senior Technical Program Manager (TPM) to join the Strategic Regulation Tech team in the Amazon Privacy Services org. We own products and programs that deliver technical innovation for ensuring compliance with high-impact, urgent regulation across Amazon services worldwide. The Senior TPM – Data Governance will own three key pillars: 1) act as the SME for how Amazon systems process customer personal data to deliver unique customer experiences, 2) lead end-to-end technical design across infrastructure and business teams and 3) drive implementation of technical tasks while monitoring dependencies and reporting key risks, issues and blockers. The Senior TPM will contribute to the strategic direction for Amazon’s privacy practices while building/owning the compliance approach for individual regulations. This will require helping to frame, and participating in, high judgment debates and decision making across senior business, technology, legal, and public policy leaders. A great candidate will have a unique combination of experience with cutting-edge data governance technology, high judgement in system architecture decisions and ability to set detailed technical design from ambiguous compliance requirements. You will drive foundational, cross-service decisions, set technical requirements, oversee technical design, and have end to end accountability for delivering technical changes across dozens of different systems. You will have high engagement with WW senior leadership via quarterly reviews, annual organizational planning, and s-team goal updates. The ideal candidate is an experienced leader with a strong background in technical program management/software engineering and a proven track record for delivering technical innovation in ambiguous regulatory environments. Key job responsibilities The below summarizes the key scope and responsibilities for this role. - Partner with senior engineers to map the origination, augmentation and destinations of customer data across systems. - Lead high level and detailed technical design with senior engineers to create compliant and efficient architecture for enforcing user consent. - Oversee scoping and funding of technical resources required to deliver the technical design across teams. - Drive implementation of technical tasks, monitoring key dependencies and reporting risks/issues/blockers. - Own a broad scope and plenty of opportunity to influence technical direction across Amazon business and engineering teams. - Act as single threaded tech lead accountable for understanding and controlling end to end data flows from origin through destination. - Set a comprehensive program portfolio to deliver an ambitious 3+ year vision of technical innovation. - Engage with Principal Engineers, Engineering-Managers and PMTs to reach decisions on hotly debated technical topics. - Hold partner engineering teams accountable for setting and delivering ambitious goals that improve competitive practices within their services. - Identify inter-system dependencies and align on then monitor paths to address them. - Participate in quarterly business review series and s-team goal updates with Senior Vice Presidents.
Nov 15 Senior Product Manager - Tech Jersey City, NJ $185,650 AWS Fintech team is looking for a highly motivated Senior Product Manager to partner with our software development teams in building out financial systems for the global AWS business. The success of these systems will be instrumental to AWS’ ability to scale finance capabilities for a fast growing and increasingly complex global organization. This position will play an integral role in ensuring the systems are accurate and support the right financial and business analysis for the global finance organization. This role will support and enable the development and automation of complex reporting and analysis that delivers the right information to multiple layers of the AWS organization. This role will work directly on the organizations Data Strategy and define/lead efforts for our Data Platform. This position requires a proactive, highly motivated individual with an aptitude for customer focus and critical thinking and who can initiate and manage strategic system development around the globe. This person will be expected to take ownership and drive positive change. The successful candidate will be a self-starter who is comfortable with ambiguity, is analytical, detail oriented and possesses the ability to work well with cross-functional teams including world-wide AWS, finance, and software development teams. Key job responsibilities Developing and driving product vision and strategy in alignment with the AWS Finance technology vision Leading our data platform strategy by defining and executing on foundational components across ETL orchestration, governance, access controls, insights and analytics, OLAP, etc. Ensuring that standardization, automation, scalability, and agility are components of the systems and tools Identifying business and technical requirements, including customer experience improvements, and prioritizing requests for software development teams Providing analytical support, including prototypes and proofs of concept, for AWS software development teams Managing Fintech products throughout the product life cycle
Nov 15 Applied Science Manager Seattle, WA $225,750 Do you want to create intelligent, adaptable robots with global impact? At Amazon Robotics, our collaborative team builds high-performance, real-time robotic systems that perceive, plan, and act intelligently alongside humans—at Amazon scale. Our mission is to enable robots to interact safely, efficiently, and fluently through the complex challenges of a company that sells everything, everywhere. We target high-impact algorithmic unlocks in areas such as scene and activity understanding, large-scale generative models, closed-loop control, robotic grasping and manipulation—all of which have high-value impact for our current and future fulfillment networks. Our solutions enable robots to learn from their own experiences, from each other, and from humans to build intelligence that feeds itself. We are seeking an experienced Applied Science Manager to lead a team of talented applied scientists and software engineers developing and deploying advanced manipulation strategies and algorithms. You will drive innovation that enables manipulation in high-contact, high-density, and diverse conditions with the speed and reliability that will delight our customers. Collaborating with cross-functional teams across hardware, software, and science, you will deliver reliable and high-performing solutions that will scale across geographies, applications, and conditions. You should enjoy the process of solving real-world problems that, quite frankly, haven’t been solved at scale anywhere before. Along the way, we guarantee you’ll get opportunities to be a fearless disruptor, prolific innovator, and a reputed problem solver—someone who truly enables robotics to significantly impact the lives of millions of consumers. A day in the life - Prioritize being a great people manager: motivating, rewarding, and coaching your diverse team is the most important part of this role. You will recruit and retain top talent and excel in people and performance management tasks. - Set a vision for the team and create the technical roadmap that deliver results for customers while thinking big for future applications. - Guide the research, design, deployment, and evaluation of complex motion planning and control algorithms for contact-rich, cluttered, real-world manipulation problems. - Work closely with perception, hardware, and software teams to create integrated robotic solutions that are better than the sum of their parts. - Implement best practices in applied research and software development, managing project timelines, resources, and deliverables effectively. Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Nov 15 System Development Engineering Manager Seattle, WA $204,250 Do you want to create intelligent, adaptable robots with global impact? At Amazon Robotics, our team builds high-performance, real-time robotic systems that perceive, plan, and act intelligently alongside humans—at Amazon scale. Our mission is to enable robots to interact safely, efficiently, and fluently through the complex challenges of a company that sells everything, everywhere. We target high-impact algorithmic unlocks in areas such as scene and activity understanding, large-scale generative models, closed-loop control, robotic grasping and manipulation—all of which have high-value impact for our current and future fulfillment networks. Our solutions enable robots to learn from their own experiences, from each other, and from humans to build intelligence that feeds itself. We are seeking an experienced System Development Manager to lead a team of talented engineers in developing and deploying our core motion, sensing, and safety systems. You will drive innovation by creating strong, scalable foundational technologies that support advanced robotic manipulation and industrial automation. Your leadership will be critical in ensuring the seamless development, deployment, and operation of our robotic systems across the global Amazon network. By collaborating with cross-functional teams in hardware, software, science, and operations, you will deliver reliable and high-performing solutions that scale across geographies, applications, and conditions. You should enjoy the process of solving real-world problems that, quite frankly, haven’t been solved at scale anywhere before. Along the way, we guarantee you’ll get opportunities to be a fearless disruptor, prolific innovator, and a reputed problem solver—someone who truly enables robotics to significantly impact the lives of millions of consumers. Key job responsibilities - Manage and develop a team of talented system development engineers to foster a culture of innovation and excellence. - Develop and deploy core motion, sensing, safety, and HMI systems that enable the performance, operation, and support of our advanced robotics systems, motion platforms, and material handling automation. - Ensure system reliability, safety, and scalability by testing and enhancing performance across diverse conditions and environments. - Collaborate cross-functionally with hardware, software, science, and operations teams to create robust cross-disciplinary systems that will be the foundation of future Amazon Robotics systems. - Enhance user experience for operators and technicians by creating, deploying, and iterating intuitive and user-friendly systems, interfaces, and process. A day in the life Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Nov 15 Product Marketing Manager Seattle, WA $138,900 Amazon Selling Partner Developer Services (DS&S) is seeking a results-driven and strategic Product Marketing Manager (PMM). As a PMM for DS&S you will have an exciting opportunity to deliver on our strategy to accelerate developer success and Amazon selling partner growth by driving awareness, adoption, and ongoing engagement with our programmatic solutions and partner community inside and outside of Amazon. You will partner closely with Field, Product, and Engineering teams to ensure our developer customers can drive accelerated growth and efficiency to meet the requirements of Amazon Selling Partners. You will create marketing campaigns across multiple channels, including web, email, and onsite channels, to drive enablement, success, and funnel optimizations to support our developer customers. A successful candidate will be adept at combining a variety of technologies and capabilities into high quality marketing campaigns targeting our developer customers. This role requires excellent written and oral communication skills, data-driven analyses and insights, strong interpersonal skills, deep curiosity about how things work, and a passion for building excellent product value propositions and communication plans. The ideal candidate will be an experienced lifecycle marketing manager who can think strategically and execute flawlessly. If you are an organized, analytical, detail oriented, and data driven marketer, this is a great role for you. . Key job responsibilities * Lead email marketing messaging strategy and optimization to existing and new campaigns. Utilizing marketing savvy to develop and execute an effective marketing campaigns, tailored for segmented customer groups. * Leverage deep analytical experience, research and insights to clearly identify untapped audiences, new segment opportunities, pain points and gaps in the customer experience. * Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility, ensuring your program stays aligned with organization objectives. * Collaborate with cross-functional business and tech teams to design, develop, deploy iterative improvements to the lifecycle messaging systems. * Anticipate bottlenecks, provide escalation management, make tradeoffs, and balance business needs versus constraints BASIC QUALIFICATIONS * Bachelor’s degree required * 5+ years of relevant experience in marketing preferably in eCommerce or B2B industries * Exceptional interpersonal and communication skills; strong writing and speaking skills * Demonstrated ability to manage multiple projects - prioritization, planning and time management * Proven experience managing large amounts of data, including customer segments and online campaign metrics * Ability to manage multi-faceted marketing programs and independently drive projects through to completion * Strong organizational skills and attention to detail
Nov 15 Sr. Marketing Manager Seattle, WA $170,600 New Seller Recruitment Brand Marketing is looking for a talented Sr. Marketing Manager to own the marketing strategy for our new strategic brands to improve brand CX and increase customer engagement through onsite and offsite channels. Responsibilities include developing services that create and improve content featuring new products, managing marketing strategies to increase brand participation, testing, analyzing and reporting results, and tracking the implementation of marketing and merchandising services across our business teams. The Sr. Marketing Manager will work closely with creative, media, project management, PR and onsite partners, in addition to business stakeholders. They will focus on developing brand go-to-market launch marketing readiness and continued growth strategies. An ideal candidate is someone who will be obsessed with showing our customers the right products at the right time and creating visual stories that are compelling to a customer’s interests. They will also have a passion for testing to develop an impactful program -- from creating the testing plan to communicating the results upward to using the data to inform future business decisions -- and will be highly organized, enjoy diving deep into brand and customer behavior, and have the creativity to challenge our status quo. This role will also work closely with our program and product teams to drive improvements in our third-party seller brand marketing and merchandising systems. Key job responsibilities Develop marketing strategy end to end - from curation to design and execution - and drive innovations within existing processes. Lead the development of fully integrated campaigns, leading and driving collaboration with a sizable team of cross-functional partners, inclusive of business, onsite, project management, paid media, creative, PR, and beyond. Manage creative asset development & delivery. Analyze results of testing, communicate learnings upward and across partner teams, and use the data to drive future tests. Partner with technical and business teams to drive system improvements and automation within self-service seller solutions. Own multiple team KPIs for campaign engagement, developing strategy to drive results over short and long-term. Manage shared goals with partner teams to drive campaign creation and success at scale. Manage the full lifecycle of product marketing initiatives including defining the strategy and measurement. About the team Our team is dedicated to supporting new members thrive in their career. We have a broad mix of experience and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We strive for an open environment to expand on your strengths while isolating growth opportunities in order to drive longer term career success.
Nov 15 Senior Product Manager - Tech Seattle, WA $185,650 The Customer Purchase Journey Product Team’s mission is to offer the most trusted and delightfully easy experience for customers to build and evaluate their shopping basket, provide their address, and complete their purchase with confidence. In this role, you will own the Thank You Page customer experience, which plays an essential role in helping customers confirm their purchase details and inspiring them to begin their next shopping journey. Key job responsibilities What you will do: - You will identify and influence the prioritization of innovative, scalable solutions to celebrate customers’ purchase decisions, ensure they can take next steps like reviewing or modifying their purchase, and present personalized recommendations based on their recent orders or previous browsing behavior. - You will improve the customer experience of liminal zones where customers expect to see the Thank You Page but instead are redirected to complete payment details or experience purchase failures. - You will partner with dedicated UX designers and engineer teams to define the product vision and roadmap, champion the customer experience, drive the experimentation strategy, deep dive on business metrics and more. - You will collaborate with the hundreds of partner teams that innovate across the purchase experience in a given year, gaining rare insight to Amazon-wide strategic initiatives and priorities. - Beyond your experience area, you will own mechanisms or other goals that improve team efficiency and accelerate innovation. What you will learn: - You will become adept at managing competing priorities, making high judgement decisions, writing PR FAQs, navigating ambiguity and complex relationships. - You will further develop written and verbal communication skills to influence and work with senior management. - You will develop skills in A/B testing, product thinking, and working cross-functionally with UX and engineering teams to drive experiences across all devices (desktop, mobile app, etc.) and in all geographies. - You will build relationships and learn about the initiatives driven across our broader organization, which powers Amazon’s most visited experiences (e.g. Homepage, Product Detail page, Navigation, etc.). About the team We care deeply about our people and are proud of our commitment to both building and maintaining an inclusive environment where everyone can be successful. Each month, we dedicate a full, meeting-free day towards learning and development; encouraging team members to innovate and focus on the work they’re most excited about, watch broadcast videos, learn new skills, work on career growth etc. We celebrate our successes and are vocally self critical; we learn together. We employ “no meeting Fridays”.