Microsoft Jobs in Seattle

Microsoft has 132 jobs in the Seattle area posted in the last week.

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Date Job Title Location Salary Excerpt Description
Nov 03 Strategic Account Technology
Account Technology Strategist - CTJ - Top Secret
Multiple Locations, Multiple Locations $201,600 Overview The Account Technology Strategist (ATS) serves as the technology leader and trusted advisor for one of Microsoft's most strategic national security customer portfolios: the Department of the Overview The Account Technology Strategist (ATS) serves as the technology leader and trusted advisor for one of Microsoft's most strategic national security customer portfolios: the Department of the Air Force, spanning both the U.S. Air Force and the U.S. Space Force. Working as a core member of the account team, the ATS develops and executes technology strategies that align mission priorities with Microsoft cloud, AI, security, data, and productivity solutions.   The ATS builds trusted relationships with customer technical and business decision makers, shapes long-term transformation roadmaps, drives adoption and consumption, and identifies new opportunities that accelerate customer mission outcomes and business growth. As the Space Force continues to build a digital-first service, the ATS also helps Guardians and their mission partners adopt secure cloud and AI capabilities at the speed the space domain demands.   Responsibilities Serve as the primary technical strategist and trusted advisor for assigned Air Force and Space Force organizations.  Develop and execute multi-year technology strategies aligned to customer missions and modernization priorities, including the Space Force's vision of a digital service.  Drive Azure, AI, Security, and Microsoft Cloud adoption and consumption.  Partner with account executives and specialists to identify and develop new business opportunities.  Orchestrate specialists, CSAs, engineering teams, customer success resources, and partners to deliver customer outcomes.  Build executive and technical relationships across Air Force and Space Force organizations and stakeholders.  Qualifications Required Qualifications  Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 7+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience.  Other Requirements   Security Clearance Requirements:  Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:   The successful candidate must have an active U.S. Government Top Secret Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.  Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.   Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance.   Preferred Qualifications  Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 14+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience.  5+ years experience in digital transformation or using technology to drive customer business outcomes.  4+ years experience in business consulting, consultative selling, or change management.  5+ years experience leading technical, support, and/or partner teams.  Experience in cloud computing, enterprise architecture, AI, cybersecurity, or digital transformation.  Experience engaging executive stakeholders and technical decision makers.  Strong collaboration, communication, and leadership skills.  Federal, DoD, Intelligence Community, Air Force, or Space Force experience.  Strategic Account Technology IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 03 Research Sciences
Senior Researcher/Engineer: AI for Biomolecular Modelling and Simulation
Multiple Locations, Multiple Locations $190,400 Overview The Human Genome Project made human protein sequences accessible at scale; AlphaFold did the same for structure prediction. But our understanding biomolecular function is still in its infanc Overview The Human Genome Project made human protein sequences accessible at scale; AlphaFold did the same for structure prediction. But our understanding biomolecular function is still in its infancy, limiting our ability to develop safe, effective medicines. Our aim is to solve biomolecular function at scale. To do so, we develop AI emulators that model how biomolecules change structure and form complexes, how they interact with drug molecules and nucleic acids, how they change over time and catalyze reactions. Our vision is to simulate molecular processes from the ground up, with quantum chemical accuracy, and using AI to generate orders-of-magnitude higher throughputs than traditional simulation or experimentation. Some of our recent models include  BioEmu1 , BioEmu2 , RetroChimera and Skala . We invite you to join us on this mission. We are seeking Senior Researcher/Engineer  with backgrounds in Machine Learning, Computational Chemistry, Physics or Biology. You will be working in a highly dynamic and interdisciplinary team, developing models, algorithms and helping to orchestrate large-scale data generation campaigns and training runs. If you are passionate about this research area and believe you can make a lasting impact, we would love to receive your application. This post will be open until the position is filled. When submitting your application, include your CV with a list of publications and other scientific or engineering contributions such as references to developed software.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  Responsibilities Contribute to and drive an ambitious, high-impact, research agenda development on machine learning in the molecular sciences. Develop strategies for integrating large-scale heterogeneous model data from molecular simulation and laboratory experiments and identifying untapped data sources. Write research code to test new approaches or develop novel theoretical and practical insights. Prepare technical papers and presentations. Working on a day-to-day basis with an international and interdisciplinary research team on one overarching research goal. Being fully committed to one research project that may take several years to come to fruition and prioritizing team success over individual research interests. Qualifications Required Qualifications: Master's Degree in relevant field AND 1+ year(s) related research experience OR Bachelor's Degree in relevant field AND 2+ years related research experience  OR equivalent experience.    Preferred Qualifications: Doctorate in relevant field OR Master's Degree in relevant field AND 3+ years related research experience OR Bachelor's Degree in relevant field AND 5+ years related research experience OR equivalent experience.  Experienced in Python software development with object-oriented design and basic deployment, ideally demonstrated by published software projects (e.g., github). Experienced in developing and implementation of deep learning systems (e.g., in PyTorch or JAX) and agentic software design and testing. Experienced in modelling or simulation of molecules, ideally biomolecules High-quality publications in leading disciplinary or interdisciplinary venues or demonstrated leadership in software development.   Experience with protein science, bioinformatics, biophysics or computational Chemistry. Understanding of computational statistics and experience with generative model development (e.g., diffusion or flow-models). Experience in method development for molecular dynamics and statistical mechanics. Track-record of developing and optimizing novel deep learning architectures. Research Sciences IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 03 Field Product Marketing
GTM Leader
Multiple Locations, Multiple Locations $229,700 Overview Leverages credibility and expertise to act as the executive-level product/technical advocate and evangelist, providing global thought leadership and driving impact across solution areas and/ Overview Leverages credibility and expertise to act as the executive-level product/technical advocate and evangelist, providing global thought leadership and driving impact across solution areas and/or countries. Develops and orchestrates the execution of business strategy. Drives rigor in definition and orchestration of strategic go-to-market (GTM) plans inclusive of marketing, field, consulting, customer success, and partner functions that support the One Microsoft approach to overall business strategy and execution. Ensures Business Group (BG) Leads and field communities have the leadership and enablement needed to run the business locally. Drives area/subsidiary leadership through revealing and pursuing long-range, white-space growth opportunities and investment plans, including geographical expansion. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance. Responsibilities Business Development Drives area/subsidiary leadership through revealing and pursuing long-range, white-space growth opportunities and investment plans, including geographical expansion. Cross-references opportunities within the market with the area/subsidiary's capabilities in order to develop strategies that maximize performance across the business. Drives regular engagements with relevant executive stakeholders to develop and operationalize strategies and oversee implementation of cross-market solutions that drive strategic impact and increased market share, in line with area-specific service requirements (e.g., local regulatory compliance/programs). Business Management Develops and orchestrates the execution of business strategy. Tracks the efficacy of plans across solution areas/countries to drive long-term sustainable growth for the business. Accepts end-to-end accountability for revenue, scorecard metrics, and key performance indicators (KPIs) for the business. Identifies strategic priorities to drive impact that changes company strategy, programs, or initiatives across solution areas and/or countries. Takes a One Microsoft approach to partnership across peers and senior leadership to ensure alignment with area/subsidiary goals and drive business impact worldwide. Defines and leads the execution of rhythm of the business (ROB) cadence and metrics to gather feedback and enable field performance. Leads regular cadence of connections with corporate (e.g., global sales, marketing, and operations [GSMO], the business group, engineering) to execute strategic planning. Acts as the executive-facing representative from the field, sharing insights back to the business (e.g., business group, finance, engineering teams) on execution, performance, and trends across areas/subsidiaries. Consolidates insights to succinctly summarize the business for senior leadership. Utilizes expertise in key aspects of the business and rigor of execution to drive contributions to worldwide business performance. Capacity Management Proactively drives capacity forecasting in partnership with key stakeholders. Coaches deals on alternative services and drives pipeline and sales enablement. Ensures segments understand issues and mitigation strategies. Manages escalations as required. Demand Planning Drives a pipeline of feedback from sales to the supply chain. Leverages regional competitive knowledge to develop business cases and land services with customers. Provides authorization for investments and drives follow-through to ensure customers have hardware availability. Supports sell-in accountability and related impact on profit and loss (P&L) for the subsidiary. Field Enablement Ensures Business Group (BG) Leads and field communities have the leadership and enablement needed to run the business locally. Serves as the primary orchestrator between corporate and the field, and ensures field and corporate leadership are aligned on business results and actions to take. Defines the advisory/direction roles for BG Leads in the field. Provides thought leadership and ensures BG Leads and/or subsidiary Product Marketing Managers (PMMs) can equip channels and sellers with the knowledge and resources to sell. Strategically activates the partner ecosystem to enable and drive results. Identifies failure points and orchestrates resources to mitigate. Go-to-Market (GTM) Strategy, Planning, and Delivery Drives rigor in definition and orchestration of strategic go-to-market (GTM) plans inclusive of marketing, field, consulting, customer success, and partner functions that support the One Microsoft approach to overall business strategy and execution. Influences and impacts strategy at the worldwide level. Enables collaboration across relevant partners and stakeholders and leverages expertise in strategic cross-product/aggregate business metrics to drive insights and impact GTM strategy and delivery. Aligns and monitors cross-solution investment impact and growth opportunities across partners. Builds and lands short- and long-term growth plans. In partnership with the finance organization, develops competitive strategies to drive target market share gains across solution areas. Facilitates and drives engagement across a complex stakeholder map to drive the product marketing growth strategy, and drives impact through correction of error initiatives as required. Advises and enables functional teams in understanding and executing market strategy and customer segmentation strategy plans. People Management Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model: Live our culture. Embody our values. Practice our leadership principles. Coach: Define team objectives and outcomes. Enable success across boundaries. Help the team adapt and learn. Care: Attract and retain great people. Know each individual’s capabilities and aspirations. Invest in the growth of others. Product Advocacy Leverages credibility and expertise to act as the executive-level product/technical advocate and evangelist, providing global thought leadership and driving impact across solution areas and/or countries. Leverages subject matter expertise and knowledge to drive competitive strategy and value proposition development and positioning. Tailors messaging and leads strategic engagement efforts across key internal and external audiences at the worldwide level. Identifies and develops strategies for cross-selling scenarios and attach points across solution areas. Develops and oversees the dissemination of guidance for customer engagements, and advises partner practice leads.   Qualifications Required Qualifications 10+ years marketing strategy, business planning, sales enablement, business development, technical pre-sales, or related work experience. Preferred Qualifications 15+ years marketing strategy, business planning, sales enablement, business development, technical pre-sales, or related work experience AND Bachelor's Degree in Business, Marketing, Computer Science, or related field OR equivalent experience. 10+ years experience managing and expanding a product/solution portfolio and driving demand generation and pipeline acceleration within a complex (e.g., multinational or matrixed) organization. 8+ years people management experience. Field Product Marketing M6 - The typical base pay range for this role across the U.S. is USD $155,800 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $202,400 - $303,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 03 Communications
Director, Executive Communications
Multiple Locations, Multiple Locations $201,600 Overview Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is anchored on embracing a growth mindset, where anyone can change, learn, Overview Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is anchored on embracing a growth mindset, where anyone can change, learn, and grow. Four attributes allow this growth mindset to flourish: obsessing over what matters to our customers, becoming more diverse and inclusive in everything we do and create, operating as one company instead of multiple siloed businesses and lastly, making a difference in the lives of each other, our customers and the world around us. You can help us build our culture and achieve our mission.        Microsoft Frontier Company is a new line of business and one of the industry's first customer outcome-driven organizations, bringing together industry expertise, strategic partnerships and engineering as part of MCAPS. Its teams will work side-by-side with customers to co-design, deploy, and continuously improve AI systems that deliver measurable, customer-defined outcomes. The organization is built around end-to-end Frontier Transformation, helping customers turn AI into real, lasting business value. For those joining, it's a chance to help build a new growth engine for Microsoft and shape how the industry moves from delivering technology to delivering outcomes.    Candidates who live within 50 miles of Microsoft's Redmond campus will be required to work in the office 3 days per week. Responsibilities The Change and Adoption / Professional Services team is seeking an experienced, dynamic, and creative Director of Executive Communications. In this role, you will report to the CVP for Change and Adoption / Professional Services and will be responsible for leading both external and internal communications for the team. You will work directly with the CVP and members of their team to drive business impact and thought leadership. This is an opportunity to shape the voice of a leader and a growing organization at the forefront of helping customers turn AI ambition into lasting business outcomes.   Key responsibilities include:    Develop the CVP’s communications strategy and lead execution of scalable plans that drive business impact and help grow the Forward Deployment Engineers (FDE) pipeline. Develop core messaging and narratives that bring the Frontier Co purpose and business priorities to life through creative, proactive storytelling for internal and external audiences.  Shape executive messaging informed by the tech industry, Microsoft’s strategy, products, services, and culture, and build the case for communications recommendations that advance business priorities. Build an internal communications plan that keeps the team connected to its priorities and brings its progress to life for the broader Frontier Co organization and Core and Field teams, as appropriate. Serve as the single point of contact for the CVP’s internal and external speaking, traditional media, and social media requests. Partner with appropriate teams to triage requests, align them with strategy and team priorities, and ensure the positioning and tone are right for executive engagement. Create and align communications plans to RoB, business priorities and broader Frontier Co communications. Develop and execute a thoughtful social media strategy for the CVP, using an understanding of the social landscape to amplify her voice. Build alignment across teams and functions to advance the CVP’s communications priorities. Navigate differing perspectives and resolve issues thoughtfully to keep communications work moving. Manage competing priorities in a dynamic, evolving environment while maintaining quality and attention to detail. Handle sensitive corporate information with discretion and sound judgment. Other  Embody our  culture  and  values. Qualifications Required/minimum qualifications Bachelor's Degree in Communications, Journalism, English, Business, Business Administration, Marketing, or related field AND 6+ years communications, marketing operations, field operations, program management, project management, or related experience  OR equivalent experience   Additional or preferred qualifications Master's Degree in Communications, Journalism, English, Business, Business Administration, Marketing, or related field AND 8+ years communications, marketing operations, field operations, program management, project management, or related experience  OR Bachelor's Degree in Communications, Journalism, English, Business, Marketing, or related field AND 12+ years communications, marketing operations, field operations, program management, project management, or related experience  OR equivalent experience. 6+ years of experience supporting senior executives in an executive communications role.   7+ years of executive/internal communications experience, marketing communications or speech management.   Previous experience leading project teams and working with senior executives in fast paced, dynamic, often ambiguous environments. Communications IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 03 Sales Strategy Enablement
Senior Business Architect - AI Business Solutions Commercial Offers
Multiple Locations, Multiple Locations $201,600 Overview Microsoft Customer and Partner Solutions (MCAPS) Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners aro Overview Microsoft Customer and Partner Solutions (MCAPS) Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.   MCAPS-Core AI Business Solutions (ABS) is at the forefront of Microsoft's AI transformation, helping organizations become AI-powered businesses. We bring together Microsoft's AI platform, customer expertise, and end-to-end execution capabilities to accelerate adoption, drive transformation, and deliver measurable business outcomes. From Copilot and AI agents to AI-powered business processes, we work at the intersection of innovation and impact, helping customers reimagine how work gets done and realize value faster. By combining deep technical expertise, customer insight, and a relentless focus on outcomes, our team is shaping the future of work for millions of people around the world. We are united by a shared mission: turning the promise of AI into real value for customers, partners, and Microsoft.   The AI Business Solutions Core (ABS-Core) organization helps customers transform business processes through AI, Copilot, Dynamics 365, and Power Platform. We accelerate AI adoption, drive business growth, and enable customers to achieve measurable outcomes across Sales, Service, ERP, and Power Platform solutions.   We are seeking a Senior Business Architect - AI Business Solutions Commercial Offers – Go to Market (GTM), AI Workforce (AIWF) to own the end-to-end offer portfolio for Microsoft 365 Copilot, Cowork and Microsoft 365 E7. Reporting to Andrew Ross, GM, ABS Business Architecture – BP & Agents, you will turn ABS strategy into business results by designing, governing, activating and measuring the offers and empowerments that drive Copilot seat growth, Cowork consumption and E7 upsell. You will be a core member of the Offer V-Team and the offers counterpart to the Core, Copilot and Cowork Business Architecture team. The ideal candidate pairs commercial and pricing judgment with operational rigor, measures success by impact rather than offer count, and makes every offer simple enough that a seller can run the motion without them in the room.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities The role runs Business Architecture’s Plan, Align, Activate, Measure and Adapt loop for its offer portfolio: Business Architecture leads the what and how, and Business Excellence instruments performance and accountability. Offer Strategy & Design •  Own the AI Business Solutions offer plan within the solution-area GTM plan for Microsoft 365 Copilot, Cowork and Microsoft 365 E7, including offer design, bill of materials and expected outcomes for each offer. •  Design and refine the portfolio, including Lightning Bolt (LBv1 and LBv2), the ME3→ME7 Renewal Bridge, the Mid-Term E7 Upsell Credit, Public Sector Copilot, Frontier Customer, Go+ Cowork credit packs, the MCA-E 30% empowerment, and EDU and Copilot ramps. •  Deliver higher impact from fewer offers: consolidate overlapping offers and empowerments that land on the same field receivers, retire low-performing variants, and map every offer to an MCEM stage and target segment. •  Partner with Business Planning and Finance on pricing, discount thresholds and deal economics so every offer has a clear business case and ROI hypothesis. Offer Lifecycle, Intake & Governance •  Run a clear intake process for new offer requests, whether programmatic promotion or negotiated discount/empowerment, with defined criteria, decision rights and turnaround. •  Maintain the AIWF view in the Offer V-Team’s single inventory of offers and empowerments in play, with owners, status, thresholds and end dates, on a consistent weekly rhythm. •  Keep the empowerment guide current as thresholds change and drive process improvements with Deal Desk, such as rejection automation. •  Resolve channel and segment conflicts, including CSP versus EA crossover on deals, before offers reach the field. Field Activation & Enablement •  Translate each offer into field-ready execution: golden paths, MCEM seller guidance, compete content and enablement across Enterprise and SME&C, including SME&C field empowerments. •  Activate priority programs, including Frontier Customer through SE&O, Go+ Cowork toward 800 Ts&Cs, CIO Summit Cowork customer offers, and the Cowork 200 program, a 90-day sprint across 200 named accounts toward the FY27 $2.2B Cowork/UBB CCR goal. •  Run a consistent process for updating field content so sellers always work from one accurate version of each offer. •  Hold every offer to one test: a seller can run the motion without you in the room. Cross-Functional & Stakeholder Leadership •  Partner with Seth Patton’s Business Architecture team (Core, Copilot, Cowork) to align offers with product GTM plans and launch timing. •  Align Deal Desk, Business Planning, Finance, GES field leadership, SE&O, CE and partner/CSP teams on offer design, approvals and execution. •  Surface field and deal issues early, route each to a named owner, and drive it to closure. •  Represent AIWF offers in ABS and MCAPS leadership reviews with clear recommendations and trade-offs. Offer Performance, Insights & Reporting •  Define and track offer uptake and ROI against Copilot seats/NPSA, Copilot PRU, Cowork consumption revenue (CCR) and ME7 attach. •  Map offers at TPID level to NPSA and seat-conversion impact in the Deal Desk and Business Planning empowerment usage and promo tracking reports, with week-over-week views by area, OU and segment. •  Partner with Business Excellence on a scalable reporting motion that feeds the ABS leadership team and weekly updates to MCAPS leadership. •  Use cohort analysis and MBR/MPR inputs to decide which offers to scale, fix or retire. Change the Way We Work •  Automate recurring offer reporting and status updates to remove manual data pulls. •  Build reusable playbooks, templates and agents for offer intake, approval and field communication. •  Establish governed operating patterns for offers that other solution areas can adopt. Qualifications Required/minimum qualifications Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 5+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience. 6+ years experience in in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance. Additional or preferred qualifications Master's Degree in Business Administration or related field AND 5+ years of marketing, strategy, sales, sales leadership, program management, project management, business planning, consulting, banking, finance, economics, and/or partner organization experience OR Bachelor's Degree in Business, Finance, Economics, Computer Science, or related field AND 7+ years of marketing, strategy, sales, sales leadership, program management, project management, business planning, consulting, finance, economics, and/or partner organization experience OR equivalent experience. Experience leading large-scale strategic initiatives from plan through execution to measurable business results. Demonstrated ability to influence senior stakeholders and drive alignment across a matrixed organization. Experience designing, pricing or governing commercial offers, promotions, discounts or deal empowerments for enterprise software, subscription or consumption-based products. Knowledge of Microsoft 365, Microsoft 365 Copilot and Microsoft commercial constructs (EA, MCA-E, CSP), including seat-based and consumption-based offers. Experience with Deal Desk, Business Planning or pricing operations, including empowerment and approval processes. Familiarity with MCEM and field sales motions across Enterprise and SME&C, including Public Sector and Education. Exceptional communication and executive storytelling skills, with the ability to turn complex offer data into clear recommendations and trade-offs for senior leaders. Experience applying AI and data-driven insights (e.g., Power BI) to track performance, automate reporting and inform decisions. Sales Strategy Enablement IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 03 Product Management
Senior Product Manager
Redmond, WA $190,400 Overview Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and coll Overview Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. We build Microsoft Purview capabilities that help customers protect data, govern AI, investigate security risks, and drive secure AI adoption. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Define and drive product strategy, roadmap priorities, and investment decisions aligned with customer needs, business objectives, and organizational goals. Lead complex, cross-functional initiatives by aligning engineering and partner teams around clear priorities, outcomes, dependencies, and execution plans. Represent the voice of the customer by leveraging customer feedback, market insights, competitive analysis, and data to inform product direction and prioritization. Establish success metrics, monitor product and business outcomes, and drive data-informed decisions to maximize customer and organizational impact. Influence across teams and leadership through clear communication, sound judgment, and operational excellence, while fostering a culture of accountability, collaboration, and continuous improvement. Qualifications Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience. Preferred Qualifcations: Customer Impact First: Deliver measurable customer value and improve customer satisfaction through every release and engagement.  AI & Security Leadership: Advance Microsoft Security priorities by enabling secure AI adoption, strong data governance, and risk reduction.  Execution Excellence: Drive clarity, accountability, and predictable delivery with high operational rigor. One Microsoft Collaboration: Partner effectively across engineering, design, GTM, support, and field teams to achieve shared outcomes. 3-5 years of experience in product management, data security, or equivalent experience Product Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 03 eCommerce
EMEA Site Merchandising Lead
London, London $83,700 Overview The Consumer Sales Organization (CSO) is a global team at Microsoft responsible for sales across Modern Life (Windows, Microsoft 365, and Surface) and Gaming. CSO puts the consumer at the ce Overview The Consumer Sales Organization (CSO) is a global team at Microsoft responsible for sales across Modern Life (Windows, Microsoft 365, and Surface) and Gaming. CSO puts the consumer at the center, helping them discover, learn, and buy through direct and partner channels in over 120 countries around the world. We are looking for a eCommerce Site Merchandiser, Surface for our Digital Direct Sales team to support Asia region. The eCommerce Site Merchandiser, Surface, is responsible for planning, executing and optimizing online merchandising strategies for the Asia region across consumer and very small business segments. They use experimentation, personalization tactics as well as data, analytics and customer insights to enhance the customer experience and increase sales. They collaborate with key stakeholders within Asia to ensure that business priorities and goals are met. They are part of worldwide site merchandising team, share best practices and innovations, and drive consistency and efficiences across regions. Responsibilities Partners with Business Groups, Product Marketing, and Business Planning teams to identify product, go-to-market (GTM), and launch priorities; customer segmentation; and promotional strategies that drive revenue growth through customer engagement and monetization for Surface products across business areas. Establishes content priorities with internal and external stakeholders and defines the internal assets required to execute against those priorities. Contributes to planning and execution frameworks that span multiple seasons. • Creates and optimizes web customer journeys to maximize learning and buying for our customers. • Provides regular reporting and insights derived from analysis of core business key performance indicators (KPIs) and customer metrics (e.g., conversion rate, traffic, click-through rates) to influence stakeholders and optimize editorial content, promotions, content strategy, store features, and other decisions to improve the customer funnel. Performs customer journey audits and ad hoc analysis using Excel, Power BI, Customer Journey Analytics, Contentsquare, and other analytical tools, as needed. • Applies knowledge of customer segments and competitive offerings to identify opportunities to strengthen the value proposition, including execution plans such as merchandising strategies, promotions, and seasonal offers that attract customers to Microsoft Stores. • Coordinates Surface digital store updates with the ASIA Digital Stores team, site merchandising peers, and key stakeholders including global Category Managers and Site Operations teams. • Plans and executes Surface promotions on the storefront, including deal configuration, online marketing placements, and customer-facing messaging. • Understands how to build and run statistically significant experiments to derive validated answers. Is comfortable working with and diving into data to find insights. • Use of personalization and targeting schemas and tools to create customer experiences tailored to our customers and their needs. • Strong project management, knows how to manage time and get things done in a fast-paced atmosphere. Manages and prioritizes multiple initiatives simultaneously with strong attention to detail. • Collaboration with UX design and engineering teams in building requirements to enable great customer experiences. This includes the new features needed in templates, navigational elements, wayfinding, etc. Qualifications Required/Minimum Qualifications: • 5+ years experience in ecommerce site merchandising or ecommerce business related roles. o o OR Bachelor's Degree in Business, Marketing, Economics, Communications, Social Science, Computer Science, Information Technology, or related field AND 3+ years experience in ecommerce site merchandising or ecommerce business-related roles. o o OR Master's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, or related field AND 2+ year(s) experience in commerce site merchandising or ecommerce business-related roles. • Experience planning, executing, measuring, and optimizing e-commerce site merchandising, with the ability to design customer experiences that drive revenue. • A strategic thinker and decision maker who has a passion for creating optimal customer experiences and driving revenue. • Solid hands-on experience with Adobe Analytics (or similar tools) and Contentsquare (or similar tools) to analyze data and make data-driven decisions. Ability to turn data into storytelling and actionable insights. • Experience in Site Usability, A/B Testing, Personalization and Optimization. • Ability to partner effectively with cross-functional stakeholders across large multinational organizations, local subsidiaries, and regional/corporate teams. • Solid organizational and project management skills, attention to detail, and ability to execute flawlessly. Ability to work across a variety of tasks with varying deadlines and priorities. Knows how to manage time and get things done in a fast-paced atmosphere. • Demonstrated understanding of the e-commerce landscape across ASIA (Australia and New Zealand, Japan, Singapore, Southeast Asia, India, Korea, and China), including current and merging e-commerce trends. • Strong verbal and written English communications skills. eCommerce IC4 - The typical base pay range for this role across United Kingdom is £ 61,900.00 - £ 105,500.00 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/united-kingdom-corporate-pay.html This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 03 Product Marketing
Director, Campaign & Community Engagement
Redmond, WA $201,600 Overview Developers need useful examples, credible answers, and a reason to build on Microsoft's products and platforms. Microsoft Foundry is seeking a technical marketer who can build with the produ Overview Developers need useful examples, credible answers, and a reason to build on Microsoft's products and platforms. Microsoft Foundry is seeking a technical marketer who can build with the product, earn trust in developer communities, and turn campaign ideas into sustained product engagement. You will lead technical campaigns and be a visible product voice, working closely with Deveroleloper Relations, existing channel owners, and peer PMM teams. You will create and explain working examples, participate where builders already spend time, and connect what you learn to better marketing and product decisions. The emphasis is on audience judgment, campaign delivery, and credible engagement, backed by practical coding ability. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technical campaigns Lead technical campaigns and developer-engagement programs around customer needs and useful product capabilities. Define the audience, message, technical proof, and intended customer action, and agree execution and distribution responsibilities with relevant engagement and publishing partners. Build and adapt code samples, working examples, and demos for campaigns and education. Partner with Demos and Customer Acquisition on shared implementations and technical readiness; that role leads reusable demo assets and acquisition-experience experiments. Create practical tutorials, technical videos, live sessions, and explainers that channel and publishing partners can use. Verify claims and availability with Product and Engineering, and align the publishing plan with those partners. Community engagement Contribute a credible technical voice in relevant developer communities, working with established engagement partners. Answer substantive questions, build relationships with practitioners, and exercise independent judgment within agreed escalation and disclosure guidelines. Work with Developer Relations and community partners on technical education and engagement programs, agreeing each team's deliverables. Turn recurring questions and useful community examples into content and product feedback, with publishing operations and launch coordination handled by the relevant partners. Engage directly in communities on Discord, Reddit, and other channels to help customers, and bring product leaders into those conversations when their expertise is needed. Adoption and feedback This role is collaborative across the Azure AI PMM team with part of the job function to manage and triage inbound asks across the broader portfolio. Make the next action appropriate to each campaign's audience and objective. Partner with Data and Growth and analytics teams to agree success measures and comparable baselines for meaningful engagement, product use, and qualified follow-through. Interpret results and use the evidence to improve campaign and community programs. Bring recurring developer friction and unmet needs to Product and Engineering, track responses, and close the loop with the community when changes ship. Prioritize campaigns, community activity, and analyst support with the team so each has a manageable scope. Qualifications Required/minimum qualifications   Master's Degree in Marketing, Computer Science, Business or related field AND 4+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in business OR equivalent experience.   Additional or preferred qualifications Master's Degree in Marketing, Computer Science, Business or related field AND 8+ years marketing or sales experience OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 12+ years experience in business OR equivalent experience. Hands-on experience in technical marketing, developer relations, software engineering, or technical product management, including building and explaining working software. Ability to write and debug code, use APIs and developer tools, and explain implementation choices and limitations to a technical audience. Experience designing and delivering technical campaigns or developer programs, creating useful content, and engaging directly with developer communities. Strong public communication and interpersonal judgment, including the ability to respond independently and recognize when an issue needs escalation Experience with AI models, agents, cloud platforms, or open-source developer ecosystems. A portfolio of technical campaigns, public talks, tutorials, samples, or community contributions with evidence of sustained engagement or adoption. Experience connecting community feedback to product improvements and coordinating work across marketing and Developer Relations.   Product Marketing IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 03 Product Management
Product Manager II
Redmond, WA $160,650 Overview Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and coll Overview Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Microsoft’s software supply chain is only as strong as the controls that span each step—from code and build to signing, scanning, vaulting, distribution, and licensing—and the Trust and Secure Services (TSS) portfolio is the linchpin that makes that end‑to‑end assurance possible. TSS’s centralized code signing creates a verifiable chain of trust so Windows and other products can block unsigned or tampered code, while multi‑engine malware and vulnerability scanning enforces policy gates and quarantines threats before release; together they prevent compromised artifacts from ever reaching customers. Secure vaulting and controlled distribution ensure only validated, hash‑verified content is published over encrypted channels with entitlement checks, and a unified publishing pipeline keeps those controls consistent across endpoints and clouds. Finally, content protection and licensing entitlement, activation, and cryptographic enforcement to the runtime, protecting both customers and Microsoft’s IP; in short, TSS services are the critical, company‑wide guardrails that keep the supply chain intact, traceable, and resilient against evolving threats. Responsibilities • Product Opportunity Identification: Identify gaps in our product and propose solutions for unmet customer needs. • Leverage AI toolsets in support of the New Production Function way of working. • Defining product features, requirements, and success measures to meet our partner and customer's data needs. • Data-Driven Analysis and Executions: Use data analysis to identify needs of our customers and gaps in our data products. • Evangelize supported features with stakeholders to increase parter team usage and adoption our products. • Prioritize features, with guidance, seeing input regarding prioritize, and providing insights and recommendations on alignment with the organizational objectives. • Communicate options and tradeoffs to different stakeholders to provide accurate information for decision making throughout the team. Qualifications Preferred Qualifcations: • Bachelor's Degree AND 2+ years experience in product/service/program management or software development o OR equivalent experience. Other Requirements: • Bachelor's Degree AND 5+ years experience in product/service/program management or software development o OR equivalent experience. • 2+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn). • Experience creating geospatial or mapping products. • Experience working with large location-enabled datasets. • Experience creating web search features.  • Experience working with AI technologies, Retrieval Augment Generation systems, AI agents, or workflow automation.   Product Management IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Research Sciences
Research Intern - Coding Agents & Post-Training Optimization
Redmond, WA Overview Research Internships at Microsoft provide a dynamic environment for research careers with a network of world-class research labs led by globally-recognized scientists and engineers, who purs Overview Research Internships at Microsoft provide a dynamic environment for research careers with a network of world-class research labs led by globally-recognized scientists and engineers, who pursue innovation in a range of scientific and technical disciplines to help solve complex challenges in diverse fields, including computing, healthcare, economics, and the environment.    We are hiring a Research Intern to make coding agents better, cheaper and faster through post-training: reinforcement learning, fine-tuning, distillation, compression and inference optimization.   Coding agents now plan, edit repositories, run tests and fix failures over long, multi-step trajectories. Making them reliable and affordable is a post-training problem as much as a modeling one. Our team trains, evaluates and ships agentic coding models that power developer tools at scale.   As a Research Intern, you will own a research question end to end; form a hypothesis, build the experiment, measure it on realistic agent benchmarks, and push results toward a paper or a product integration. You will work with researchers and engineers across model training, agent infrastructure and hardware acceleration. Responsibilities Research Interns put inquiry and theory into practice. Alongside fellow doctoral candidates and some of the world’s best researchers, Research Interns learn, collaborate, and network for life. Research Interns not only advance their own careers, but they also contribute to exciting research and development strides. During the 12-week internship, Research Interns are paired with mentors and expected to collaborate with other Research Interns and researchers, present findings, and contribute to the vibrant life of the community. Research internships are available in all areas of research, and are offered year-round, though they typically begin in the summer. Qualifications Required Qualifications Currently enrolled full time in a Doctoral Degree program in area in Computer Science, Computer Engineering, Electrical Engineering, or a related STEM field.   Other Requirements Research Interns are expected to be physically located in their manager’s Microsoft worksite location for the duration of their internship. In addition to the qualifications below, you’ll need to submit a minimum of two reference letters for this position as well as a cover letter and any relevant work or research samples. After you submit your application, a request for letters may be sent to your list of references on your behalf. Note that reference letters cannot be requested until after you have submitted your application, and furthermore, that they might not be automatically requested for all candidates. You may wish to alert your letter writers in advance, so they will be ready to submit your letter.    Preferred Qualifications At least one additional quarter/semester of school remaining following the completion of the internship. Research experience in at least one of: LLM post-training (RL, SFT, preference optimization), model compression, or efficient inference. Proficient Python and PyTorch skills, with hands-on experience training or fine-tuning transformer models First-author publications at top venues (NeurIPS, ICML, ICLR, ACL, EMNLP, MLSys, ICSE, FSE) or equivalent research impact. Experience with RL for LLMs at scale using frameworks such as TRL, verl, OpenRLHF or DeepSpeed-Chat. Experience building or training code-generation models or coding agents, and with benchmarks such as SWE-bench, LiveCodeBench, Terminal-Bench or HumanEval. Hands-on work with quantization, distillation, pruning or speculative decoding; familiarity with serving stacks such as vLLM, SGLang, TensorRT-LLM or ONNX Runtime. Familiarity with distributed training (FSDP, DeepSpeed, Megatron) and GPU profiling or kernel work (CUDA, Triton). Clear communication, self-direction, curiosity, and a bias toward hands-on experimentation. Experience collaborating across teams, disciplines and cultures.     The base pay range for this internship is USD $6,810 - $13,480 per month. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $8,920 - $14,610 per month.   Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-intern-pay   Microsoft accepts applications and processes offers for these roles on an ongoing basis throughout the academic calendar (September - April). This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Research Sciences
Research Intern - Speech Processing
Redmond, WA Overview Research Internships at Microsoft provide a dynamic environment for research careers with a network of world-class research labs led by globally-recognized scientists and engineers, who purs Overview Research Internships at Microsoft provide a dynamic environment for research careers with a network of world-class research labs led by globally-recognized scientists and engineers, who pursue innovation in a range of scientific and technical disciplines to help solve complex challenges in diverse fields, including computing, healthcare, economics, and the environment.   Speech and audio Artificial Intelligence (AI) technology is one of the key drivers for advancing natural user interfaces with natural spoken language. The Speech and Audio Group is on a mission to develop the core speech technologies that empower millions of users to achieve more. Our group brings together talent in the areas of signal processing, speech recognition, speech translation, and speech and audio generation to develop and deliver robust, natural, and scalable speech experience across a rich set of scenarios and languages.   We are seeking Research Interns to contribute to pioneering research in speech and audio. This includes areas such as end-to-end speech recognition and translation, speech and audio generation, and multimodal with Large Language Models (LLM). As a Research Intern, you will have the opportunity to conduct both fundamental and applied research in collaboration with our researchers and scientists.     This position offers the opportunity to prototype, demonstrate, and publish your findings within Microsoft’s privileged. Most importantly, you will have the chance to push the boundaries of current technologies, making a significant impact on millions of users. Responsibilities Research Interns put inquiry and theory into practice. Alongside fellow doctoral candidates and some of the world’s best researchers, Research Interns learn, collaborate, and network for life. Research Interns not only advance their own careers, but they also contribute to exciting research and development strides. During the 12-week internship, Research Interns are paired with mentors and expected to collaborate with other Research Interns and researchers, present findings, and contribute to the vibrant life of the community. Research internships are available in all areas of research, and are offered year-round, though they typically begin in the summer. Qualifications Required Qualifications Currently enrolled in a Doctorate Degree program in speech recognition, speech translation, separation, and enhancement, speaker recognition and diarization, speech and audio generation, audio processing, deep learning, machine learning, AI or a related field.     Other Requirements Research Interns are expected to be physically located in their manager’s Microsoft worksite location for the duration of their internship. In addition to the qualifications below, you’ll need to submit a minimum of two reference letters for this position as well as a cover letter and any relevant work or research samples. After you submit your application, a request for letters may be sent to your list of references on your behalf. Note that reference letters cannot be requested until after you have submitted your application, and furthermore, that they might not be automatically requested for all candidates. You may wish to alert your letter writers in advance, so they will be ready to submit your letter.      Preferred Qualifications 1+ year(s) of research experience in speech recognition, speech translation, speech and audio generation, speech LLM, deep learning, machine learning, AI or a related field. Experience with open-source tools such as PyTorch, Tensorflow, etc. Publication(s) in top-tier conferences or journals in related fields (e.g., ICASSP, Interspeech, ASRU, SLT, IEEE/ACM Transactions on Audio, Speech and Language Processing, Speech Communication, Computer Speech and Language, etc.). Demonstrated communication and writing skills.       The base pay range for this internship is USD $6,810 - $13,480 per month. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $8,920 - $14,610 per month.     Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:  https://careers.microsoft.com/us/en/us-intern-pay     Microsoft accepts applications and processes offers for these roles on an ongoing basis throughout the academic calendar (September - April). This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Research Sciences
Research Intern - Foundational Models & Agent
Redmond, WA Overview Research Internships at Microsoft provide a dynamic environment for research careers with a network of world-class research labs led by globally-recognized scientists and engineers, who purs Overview Research Internships at Microsoft provide a dynamic environment for research careers with a network of world-class research labs led by globally-recognized scientists and engineers, who pursue innovation in a range of scientific and technical disciplines to help solve complex challenges in diverse fields, including computing, healthcare, economics, and the environment.   The Microsoft Applied Sciences Group incubates disruptive technologies for Microsoft’s next-generation hardware products. The group is working on projects that will shape how computers and other devices perceive the user and the user's environment. Operating like a startup within Microsoft, the team works closely with research and product teams to bring compelling new experiences to market. Many of these experiences are powered by machine learning, giving you the chance to contribute to nearly every stage of a project, from ideation through shipping, and make an impact at Microsoft scale.   As a Research Intern, you will have the opportunity to design and lead the implementation of state-of-the-art language and multimodal models to transform the Windows experience. You will collaborate with experts across the organization and help turn promising ideas into products with real-world impact. This is a hands-on role. Responsibilities Research Interns put inquiry and theory into practice. Alongside fellow doctoral candidates and some of the world’s best researchers, Research Interns learn, collaborate, and network for life. Research Interns not only advance their own careers, but they also contribute to exciting research and development strides. During the 12-week internship, Research Interns are paired with mentors and expected to collaborate with other Research Interns and researchers, present findings, and contribute to the vibrant life of the community. Research internships are available in all areas of research, and are offered year-round, though they typically begin in the summer. Qualifications Required Qualifications Currently enrolled in a Doctoral Degree program in Computer Science or a related STEM field.   Other Requirements Research Interns are expected to be physically located in their manager’s Microsoft worksite location for the duration of their internship. In addition to the qualifications below, you’ll need to submit a minimum of two reference letters for this position as well as a cover letter and any relevant work or research samples. After you submit your application, a request for letters may be sent to your list of references on your behalf. Note that reference letters cannot be requested until after you have submitted your application, and furthermore, that they might not be automatically requested for all candidates. You may wish to alert your letter writers in advance, so they will be ready to submit your letter.    Preferred Qualifications At least 2 years of experience conducting research as part of a research program in academic or industry setting in the area of Large Language Models (LLMs), multimodal models, agents and/or reinforcement learning. Passion for incubating new ideas, solving problems, and building working prototypes. Experience training and/or finetuning large language models, model compression, distillation to small language models. Experience with Python and deep learning libraries. Desire to learn to create reusable software libraries and packages. Experience using dataset curation, data generation using prompting state of art LLMs and/or model alignment. Experience with reinforcement learning libraries or formal methods and verification is a plus. Experience of scientific writing in top-tier conferences or journals (ICLR, ACL, EMLP, ICML, CVPR, ICCV, ECCV, NeurIPS, TPAMI, etc.).     The base pay range for this internship is USD $6,810 - $13,480 per month. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $8,920 - $14,610 per month.   Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-intern-pay   Microsoft accepts applications and processes offers for these roles on an ongoing basis throughout the academic calendar (September - April). This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Legal Counsel
Senior Corporate Counsel, Privacy Advocacy and Regulatory Affairs
Redmond, WA $212,950 Overview Microsoft is looking for an skilled, pragmatic senior attorney to join our Corporate, External, and Legal Affairs (CELA) team as a Senior Corporate Counsel for Privacy Advocacy and Regulator Overview Microsoft is looking for an skilled, pragmatic senior attorney to join our Corporate, External, and Legal Affairs (CELA) team as a Senior Corporate Counsel for Privacy Advocacy and Regulatory Affairs (PARA). PARA is responsible for advancing Microsoft’s data protection and privacy strategy by engaging with engineering and business groups internally and regulators, customers, and other stakeholders externally; developing and maintaining the Microsoft Privacy Standard; and contributing to core governance and compliance functions. Responsibilities Contribute as a senior member of the team responsible for guidance on data protection and privacy regulation issues. Build and maintain strong relationships with internal and external stakeholders, including engineering and business leaders, regulators, customers, industry groups, and civil society organizations. Execute against PARA’s strategic vision that aligns with Microsoft’s values, objectives, and business priorities. Provide legal and policy guidance to product teams, marketing, sales, and other business groups on accessibility and privacy issues, including novel and emerging topics. Facilitate compliance with privacy laws and regulations, as well as the Microsoft Privacy Standard. Drive innovation and efficiency in PARA’s operations, processes, and tools, leveraging artificial intelligence (AI) and other technologies where appropriate. Foster a culture of collaboration, learning, diversity, and inclusion within PARA and across CELA. Qualifications Required/minimum qualifications Juris Doctor Degree or international equivalent degree AND 6+ years experience as a practicing attorney with relevant experience in law and policy, in a global context OR equivalent experience. Active license to practice law in a jurisdiction and capable of meeting admission requirements in relevant jurisdiction. Preferred Qualifications In-house counsel experience. Expertise in data protection and privacy, with a deep understanding of the interplay between data protection, privacy, and other regulatory domains, including cybersecurity, digital safety, responsible AI, accessibility, and market regulation. Demonstrated formal or informal leadership skills, including the ability to influence and inspire a diverse and distributed team of legal professionals and project managers. The ability to persuade, influence, and build trust with internal and external stakeholders. Legal Counsel IC5 - The typical base pay range for this role across the U.S. is USD $147,000 - $258,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $185,900 - $278,900 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Business Planning
Senior Business Planner, Azure
Redmond, WA $164,500 Overview Are you interested in driving monetization and business planning for Microsoft Azure ? Are you passionate about business strategies, business models, and data-driven decision making? Are you Overview Are you interested in driving monetization and business planning for Microsoft Azure ? Are you passionate about business strategies, business models, and data-driven decision making? Are you an analytical problem solver who can work across teams to get great things done and deliver quantifiable impact? If you said yes to these questions, we want to talk to you!   Microsoft is looking for a talented Senior Business Planner, Azure to lead monetization and business planning for the Azure Infrastructure portfolio. In this role, you will define, develop, and deliver a clear business strategy, optimized monetization, customer-centric packaging and pricing, and operationally sound business models to grow our Azure Infrastructure portfolio and drive broader adoption of Azure cloud.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond Responsibilities Define business & monetization strategy, business model, pricing, packaging & licensing for Azure Infrastructure products Engage closely with engineering to inform/influence product strategy and drive alignment between product vision and monetization strategy. Drive strategic decision making with senior executive stakeholders across the company. Drives the strategic execution of business model changes, inclusive of price changes, product planning, and programmatic changes, following the documented launch processes. Partner with product marketing and sales teams on go-to-market strategies to land new offers in market, create pricing concession and promotions, adjust strategy based on sales feedback.  Leads partnership with vendors for customer research and uses research to drive business decisions. Qualifications Required/minimum qualifications Bachelor's Degree in Engineering/Computer Science, Economics, Business, or related field AND 4+ years product management, strategy consulting, finance, business/corporate development, or related experience OR equivalent experience. Additional or preferred qualifications Bachelor's Degree in Engineering/Computer Science, Economics, Business, or related field AND 8+ years product management, strategy consulting, finance, business/corporate development, or related experience OR Master's Degree in Business Administration (MBA), or related field AND 6+ years product management, strategy consulting, finance, business/corporate development, or related experience OR equivalent experience. Experience in product strategy, business planning, pricing, or related fields. Demonstrated strategic framing skills with the ability to evaluate complex tradeoffs to create alignment between engineering, product marketing, and business owners. Communication skills with the ability to simplify ambiguity and influence across organizational boundaries. Demonstrated success driving cross‑company alignment in highly matrixed environments. Ability to use data driven insights to evaluate performance, including impacts on sales cycles, customer experience, and revenue; translate findings into strategic recommendations. Drive analytical decision-making by sizing opportunities, designing experiments, defining success metrics Create executive ready narratives that frame strategic choices, articulate tradeoffs, and influence direction at the senior leadership level. Model Microsoft’s culture and values in all aspects of collaboration, leadership, and execution.   Business Planning IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Strategic Account Technology
Account Technology Strategist
Washington D.C., DC $201,600 Overview Overview Lead the future of AI-powered transformation for one of the world's most influential telecommunications organizations. The Federal Civilian Operating Unit is a high-performing, indu Overview Overview Lead the future of AI-powered transformation for one of the world's most influential telecommunications organizations. The Federal Civilian Operating Unit is a high-performing, industry-focused team dedicated to helping customers achieve ambitious business outcomes through Microsoft's AI, cloud, security, data, and platform solutions.  Microsoft's Enterprise Account Team empowers customers on their AI transformation journey by envisioning new possibilities, delivering solutions that create targeted business outcomes, and driving durable revenue growth for Microsoft.  As an Account Technology Strategist supporting Federal Civilian customers, you will translate business priorities into a viable technology strategy and roadmap across Microsoft's portfolio. You will bring deep technology leadership, industry perspective, and consultative selling skills to help the customer securely adopt AI, modernize core platforms, strengthen security posture, and realize measurable value from Microsoft cloud investments.  In collaboration with the Enterprise Account Executive, you will orchestrate Microsoft and partner teams across sales, solution architecture, customer success, engineering, and industry resources. This role requires executive presence, strong commercial judgment, and the ability to influence complex strategic negotiations while becoming a trusted technology advisor to the customer.  Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.     Responsibilities Customer AI and Security Strategy Leadership - Document and articulate the customer's business objectives, technology landscape, and AI/security strategy. Lead executive conversations, secure AI assessments, and roadmap discussions that connect Microsoft capabilities to Federal Civilian customers’ mission and transformation priorities.  Customer Technology Leadership - Develop and nurture trusted relationships with C-level technology executives, technical decision makers, and business decision makers. Challenge assumptions through constructive dialogue and bring industry-relevant solutions that accelerate business outcomes.  Strategic Account Planning and Roadmap - Own the technical portion of the account plan, stakeholder map, and multi-horizon technology roadmap. Align the plan to customer priorities, consumption goals, Microsoft Cloud adoption, and customer value realization; capture account-planning input and translating into pipeline.  Demand Generation and Pipeline Orchestration - Lead Account Strategy Envisioning and opportunity initiation with the extended account team, customer, and partners. Create and progress billed and consumed opportunities, manage consumption pipeline velocity, and unblock issues across the Microsoft Customer Engagement Methodology (MCEM) lifecycle.  Cloud Sales and Commercial Strategy - Apply deep cloud sales experience to shape Microsoft Azure, AI, data, security, and modernization opportunities. Support complex strategic negotiations and deal structures by aligning business value, deployment timelines, consumption commitments, adoption plans, and measurable ROI.  Cross-Team and Partner Orchestration - Lead and align internal Microsoft teams, including Account Team Unit (ATU), Specialist Team Unit (STU), Customer Success Unit (CSU), Engineering, partners, and industry resources. Orchestrate the right technical capacity, executive engagement, and partner ecosystem to deliver coordinated execution and customer success.  Industry Knowledge - Apply Federal Civilian industry knowledge to identify market trends, competitive dynamics, threats, opportunities, and barriers to growth. Translate industry context - including mission modernization, AI-enabled operations, data platforms, cybersecurity, citizen services, and secure cloud adoption - into actionable customer strategies.  Trusted Advisor and Customer Advocacy - Serve as the customer's technology mentor and voice of the customer inside Microsoft. Escalate pressing issues, create feedback loops with product and engineering teams, and advocate for solutions and capabilities that support customer outcomes.  Operational Excellence and Value Realization - Establish governance rhythms, track progress against account and consumption goals, define success metrics, and articulate business value through quantitative and qualitative storytelling.  Other: Embody our culture and values   Qualifications Required Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 7+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience. Other Requirements Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud  background check upon hire/transfer and every two years thereafter Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due  to citizenship-based legal restrictions. Specifically, this position supports United States federal,  state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal  requirement, citizenship will be verified via a valid passport, or other approved documents, or  verified US government Clearance Preferred Qualifications US Dept of Commerce experience Application Development experience Ability to architect and develop using Microsoft platforms Strategic Account Technology IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Integrated Marketing
Senior Product Marketing Manager, Security
Redmond, WA $164,500 Overview Chief Information Security Officers (CISOs) play a key role in cybersecurity strategy and decision-making. They navigate evolving cybersecurity threats, Artificial Intelligence (AI) transfor Overview Chief Information Security Officers (CISOs) play a key role in cybersecurity strategy and decision-making. They navigate evolving cybersecurity threats, Artificial Intelligence (AI) transformation, regulatory changes, technology complexity, and business risk while serving as strategic advisors to Chief Executive Officers (CEOs), boards of directors, and business leaders. Microsoft Security is seeking a Senior Product Marketing Manager to develop and lead its Chief Information Security Officer audience strategy. This role focuses on understanding the priorities and challenges of security leaders, building trusted relationships, creating opportunities for ongoing engagement, and supporting Microsoft Security's business objectives. In this role, you will collaborate with Product Marketing, Integrated Marketing, the Office of the Chief Information Security Officer, Chief Security Advisors, sales, field marketing, research, engineering, and executive leadership to develop and deliver a connected experience for security leaders. You will shape Microsoft's engagement strategy through thought leadership, digital channels, community programs, industry events, and executive engagement, connecting strategic messaging, technical guidance, and audience experiences to strengthen relationships with security leaders. This strategic individual contributor role focuses on developing and executing global audience engagement strategies for Chief Information Security Officers, Chief Security Officers, Deputy Chief Information Security Officers, Vice Presidents of Security, and other senior technology and risk leaders, including Chief Information Officers (CIOs) and Chief Technology Officers (CTOs). These audiences are responsible for or influence cybersecurity strategy, risk management, AI, data protection, cloud security, compliance, organizational resilience, and technology investments. You will work across a global organization to expand engagement with the security leadership community, strengthen executive relationships, and support Microsoft Security's strategic priorities. Responsibilities Develop and execute the global Chief Information Security Officer audience strategy, using insights into security leadership priorities, challenges, decision-making, and engagement preferences. Build and expand the Microsoft Security executive community through engagement with Microsoft leaders, security experts, industry peers, and thought leadership programs. Develop a connected audience journey across digital channels, executive programs, community engagement, industry events, and regional initiatives. Partner with Chief Security Advisors, sales, field marketing, and executive leadership to develop targeted engagement opportunities, including executive summits, advisory forums, roundtables, and individual executive discussions. Collaborate with Security thought leadership teams to develop relevant content addressing cybersecurity resilience, Artificial Intelligence security, data protection, threat defense, regulatory changes, security economics, and workforce transformation. Partner with Integrated Marketing, digital marketing, web, email, social media, and community teams to expand audience reach and support ongoing engagement. Develop targeted executive engagement experiences at Microsoft and industry events, including RSA Conference, Microsoft Ignite, and Microsoft AI Tour. Gather and share insights from security leaders to inform messaging, thought leadership, product marketing, engineering, sales, and future audience strategies. Define and track audience engagement metrics, including audience growth, repeat engagement, relationship development, digital engagement, advocacy, and pipeline influence, to evaluate program effectiveness and inform improvements. Qualifications Required/minimum qualifications Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 3+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related work experience OR equivalent experience. Additional or preferred qualifications Master's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 2+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related experience OR Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 5+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related experience OR equivalent experience. Experience working in cybersecurity, including hands-on technical experience in security architecture, security engineering, consulting, or technical product marketing. Knowledge of Artificial Intelligence (AI), agentic systems, and related security considerations, including model and agent identity, data boundaries, prompt and tool abuse, and AI risk governance. Ability to translate complex security architecture concepts into clear, actionable guidance for technical practitioners. Experience collaborating with cross-functional teams, including engineering, product management, and Product Marketing Managers (PMMs). Experience in writing, content development, and editorial decision-making. Integrated Marketing IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Field Product Marketing
Program Strategy and Execution Manager- Sales Enablement
Multiple Locations, Multiple Locations $164,500 Overview Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, inspiring excellence, and encou Overview Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. The Americas ATU Sales Enablement team accelerates revenue growth and boosts field agility by equipping Account Executives and Account Technology Specialists with the processes and tools they need — delivered through structured, field-ready programs . Our goal is to make execution simpler, more efficient, and more impactful — giving sellers what they need to drive outcomes aligned to Microsoft’s strategic priorities. ATU Program Go-To-Market Manager (GTMM) The ATU Program Go-To-Market Manager (GTMM) leads the end-to-end execution of strategic field programs for assigned lines of business across sales, marketing, consulting, customer success, and partner functions. This highly cross-functional role translates strategic priorities into coordinated delivery with measurable outcomes, serving as the central point of contact for stakeholders. Through strong partnerships across the company, the GTMM drives program design and execution that delivers revenue growth and shared success for ATU-aligned priorities. Responsibilities Program Planning Build and manage field-focused program plans with clear deliverables, stakeholder roles, and launch timelines that drive consistent execution. Leverage ATU Program Standards and guidance from Strategic Program SMEs to build high-quality, repeatable programs that land consistently with the field. Execution & Launch Own end-to-end development and delivery of field-facing content, communications, and training to drive successful program execution. Lead high-impact program launches with clear messaging, targeted enablement, and a sharp focus on field adoption and success. Optimization & Impact Monitor and analyze field adoption and program impact through data-driven reporting and stakeholder feedback. Gather direct feedback from sellers and stakeholders to identify opportunities for improvement. Use these insights to design reinforcement mechanisms and programs that drive stronger adoption and sustained field impact. Collaboration & Alignment Work closely with the Program Director to ensure alignment with strategic priorities and program goals. Drive governance, mitigate risk, and deliver clear reporting across programs. Build trusted relationships with field leadership, WW stakeholders, and cross-functional teams to ensure coordinated execution. Serve as the connective tissue between corporate strategy and field execution — translating priorities into coordinated, high-impact delivery. Qualifications Required/minimum qualifications 5+ years marketing strategy, business planning, sales enablement, business development, technical pre-sales, Or related work experience. Additional or preferred qualifications 8+ years marketing strategy, business planning, sales enablement, business development, technical pre-sales, or related work experience AND Bachelor's Degree in Business, Marketing, Computer Science, or related field OR equivalent experience. 5+ years experience managing and expanding a product/solution portfolio and driving demand generation and pipeline acceleration within a complex (e.g., multinational or matrixed) organization. Field Product Marketing IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Data Science
Principal Data and Applied Scientist
Redmond, WA $223,500 Overview With the rapid acceleration of AI and the need to deliver trustworthy, high-performing models, Microsoft's Enterprise Engineering and AI (EEAI) Data Science and Applied AI team is driving in Overview With the rapid acceleration of AI and the need to deliver trustworthy, high-performing models, Microsoft's Enterprise Engineering and AI (EEAI) Data Science and Applied AI team is driving innovation at scale! Our mission is to advance AI capabilities through rigorous evaluations, fine-tuning, and large-scale experimentation to create intelligent, personalized experiences for customers worldwide. The EEAI Data Science and Applied AI team is seeking passionate AI practitioners and data scientists to join agile, cross-functional teams working on cutting-edge model evaluation frameworks, optimization pipelines, and experimentation platforms that power Microsoft's AI ecosystem.    We are looking for a Principal Data and Applied Scientist to join our team! As a member of the Enterprise Engineering and AI (EEAI) Data Science and Applied AI organization at Microsoft, you will help us accelerate the company's own AI transformation. You will have the opportunity to partner directly with the engineering and product management groups responsible for managing the Dynamics 365 applications that power Microsoft's sales, marketing, and support platforms. You will apply advanced analytics, statistical modeling, machine learning and GenAI tools to uncover insights, drive action and deliver innovative solutions for complex business challenges.    This role offers the opportunity to:  Collaborate across a diverse team of data scientists, engineers, and product managers.  Deepen your expertise in the evolving AI and ML landscape.  Drive meaningful impact for thousands of Microsoft sales, marketing and support platform users.  Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  Responsibilities Work with key stakeholders to understand the underlying business needs and formulate the needs into discrete, manageable problems with well-defined measurable objectives and outcomes.   Transform formulated problems into implementation plans by defining success metrics, applying/creating the appropriate methods, algorithms, and tools, as well as delivering statistically valid and reliable results.   Write robust, reusable, and extensible code to support analysis and modeling.   Develop new ML or GenAI based models using advanced statistical and ML techniques.   Lead the evaluation of various GenAI based solutions, diagnosing issues and identifying root causes to support potential fine-tuning or reinforcement learning based fixes.   Use AI-powered tools in your daily work to accelerate coding, analysis, and other tasks.   Qualifications Required/minimum qualifications Doctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 3+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR Master's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 5+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR Bachelor's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 7+ years data science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR equivalent experience.   Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check. This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.       Preferred Qualifications  Experience in Python, PySpark, and SQL. Exposure to ML development platforms such as Azure Machine Learning, Azure AI Foundry + Azure OpenAI.  6+ years of experience in data science, product/journey analytics, causal inference, and user behavioral modeling.  Experience driving product improvements through data and insights.  Experience designing experiments, defining standardized metrics, performing causal analyses, and delivering behavior-driven insights.  Experience with learning platforms and/or learner competency and skill modeling (e.g., proficiency, mastery, and skill signals).  Experience levering AI to deliver accelerate time to insight and depth of insights  Experience with large-scale enterprise data platforms (e.g., Fabric, Synapse, ADX, Delta Lake, ADF, Databricks, Snowflake).  Experience in  ML development platforms such as Azure Machine Learning, Azure AI Foundry + Azure OpenAI.  Data Science IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Technical Program Management
Senior Technical Program Manager, AI Content Capabilities
Redmond, WA $190,400 Overview Microsoft's Commercial Marketing teams are in a period of rapid evolution. AI is changing how content gets made, and the teams that adapt will reach customers faster and with more consistent Overview Microsoft's Commercial Marketing teams are in a period of rapid evolution. AI is changing how content gets made, and the teams that adapt will reach customers faster and with more consistent quality. We are looking for a Senior Technical Program Manager, AI Content Capabilities to lead that shift as part of our Marketing Technology organization, building AI-powered products and reusable content capabilities that will enable 900+ marketers to own more of the path from idea to finished, on-brand content. This individual will bridge marketing content expertise and technical implementation, working across content capability leads, Engineering, Design, and platform teams to prototype AI-powered skills, define how their quality is evaluated, and establish reusable patterns for grounding, orchestration, integrations, and human review. They will help take capabilities from experimentation through implementation and scale, ensuring teams reuse proven approaches rather than solving the same technical problems independently across content types. The ideal candidate combines strong product instincts with hands-on AI prototyping experience and technical depth across LLMs, agents and skills, APIs, data and context, and application integrations. You are energized by ambiguity, comfortable building and testing emerging capabilities, and able to turn an idea into a validated experience and path to scale. Responsibilities Define and scale reusable technical patterns for AI-powered content capabilities, including skill and agent design, grounding and context, orchestration, integrations, human review, and evaluation approaches that can be applied across content types and marketer scenarios. Prototype AI-powered skills and experiences using generative AI platforms, agents, APIs, low-code tools, and code where appropriate to test hypotheses, validate approaches, and establish a clear path to production. Establish the evaluation and improvement framework for AI-generated marketing content, translating content and Brand quality standards into repeatable evaluation criteria, test sets, and measurement approaches that identify gaps and continuously improve outputs.  Translate marketer needs into product and technical requirements, including workflows, data and context, grounding, integrations, Brand requirements, user experiences, dependencies, and success criteria.  Shape solutions with Engineering, Design, and platform teams, informing architecture, technical tradeoffs, integration patterns, and implementation decisions while identifying shared components that should be built once and reused across capabilities.  Codify and continuously improve AI content development best practices, turning learnings from individual capabilities into repeatable patterns, guidance, and frameworks that accelerate development across the portfolio.  Measure capability performance and drive continuous improvement, using evaluation results, customer feedback, usage, quality, and business outcomes to identify opportunities and influence roadmap priorities. Qualifications Required/minimum qualifications Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. 2+ years of experience managing cross-functional and/or cross-team projects. Additional or preferred qualifications 3+ years of experience managing cross-functional and/or cross-team projects. Proven ability to take ambiguous customer or business problems through discovery, product vision, requirements, experimentation, MVP, and scale.  Hands-on experience designing, prototyping, or shipping generative AI products, agents, applications, or workflows and evaluating their effectiveness.  Demonstrated experience shaping technical solutions with Engineering and Design, with fluency in APIs, application integrations, data and context management, and AI/LLM concepts.  Experience leading complex, cross-functional initiatives and influencing senior stakeholders across organizational boundaries.  Experience applying AI to marketing, content creation, creative, or other complex knowledge-worker workflows.  Experience with LLMs, agents, skills, MCPs, grounding and retrieval patterns, APIs, and platforms such as Azure AI Foundry, Copilot Studio, M365 Copilot agents, and/or Model Context Protocol (MCP). Experience defining or implementing evaluations for AI or LLM-powered products and using results to improve product performance and output quality.  Experience with marketing technology, Brand systems, creative tooling, knowledge systems, or content operations Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Software Engineering
Software Engineering IC2
Redmond, WA $134,550 Overview Join the Windows Ecosystem & Commercial Engagement (WECE) Quality, Reliability, and Telemetry (QRT) team and help reinvent how Windows is tested, validated, and proven across the broader Overview Join the Windows Ecosystem & Commercial Engagement (WECE) Quality, Reliability, and Telemetry (QRT) team and help reinvent how Windows is tested, validated, and proven across the broader hardware ecosystem. Our charter is to ensure Windows builds and updates land safely, predictably, and at scale across a growing set of third-party OEM, silicon, firmware, driver, and software configurations.  We are looking for a Software Engineer to build automation and validation tools for the Readiness Assessment Lab. You will contribute to a packaged test suite that Microsoft labs and third-party partners use to validate Windows on their hardware with consistent scenarios and comparable results.  Working with experienced engineers, you will implement and maintain deterministic tests, harness components, lab utilities, result processing, and deployment workflows. You will learn Windows debugging, system behavior, drivers, power, performance, reliability, and device configuration while using logs and telemetry to investigate test failures.  You will also apply generative AI and agent-based tools responsibly to accelerate coding, test authoring, log analysis, documentation, and personal productivity. AI assists the work; reproducible tests, reviewed code, and accountable engineering judgment remain the quality bar.  You will contribute to end-to-end Windows validation across the third-party ecosystem, including:  Packaged test collateral that runs in CER Lab, shared stations, and approved partner environments.  Automation components such as test cases, harness extensions, station utilities, device setup, and result collection.  Diagnostics that capture the logs, traces, configuration, and reproduction details needed to investigate failures.  Telemetry and reporting integrations that make results consistent and useful to engineers and program stakeholders.  AI-assisted workflows that reduce repetitive effort while preserving deterministic test execution. This role is a hands-on opportunity to grow as an engineer while building validation capabilities used on real Windows devices. We optimize for early signal, clear ownership, and fast learning. We build tools and tests that reduce friction for lab operators and partners. We expect engineers to ask questions, incorporate feedback, and own well-defined work through completion. We are AI-forward and use acceleration tools with appropriate review and validation. We value pragmatic engineering: understandable, testable, and reliable.  Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  Responsibilities Implement, test, document, and maintain well-defined components of packaged Windows validation collateral under the guidance of experienced engineers.  Build and improve automated scenarios, harness adapters, runners, setup utilities, and result collectors for lab stations.  Reproduce and investigate test failures using logs, traces, crash data, configuration information, and Windows debugging tools.  Write clear, maintainable, secure code in languages such as C, C++, C#, or Python and participate constructively in design and code reviews.  Add useful telemetry, logging, and error handling so automated runs are observable and failures are actionable.  Fix defects, improve test reliability, and support automation in live lab environments with help from the team when needed.  Use approved AI-assisted engineering tools for coding, test authoring, analysis, and documentation while validating outputs and protecting confidential data.  Collaborate with software engineers, data engineers, data scientists, lab operators, program managers, and partner teams to complete assigned work.  Learn from operational results and customer scenarios, incorporate feedback, and steadily expand technical depth and ownership.  Qualifications Required Qualifications: Bachelor's Degree in Computer Science, or related technical discipline with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python. OR equivalent experience. Preferred Qualifications: 1+ year of technical engineering experience through professional work, internships, academic projects, open-source contribution, or equivalent experience.  Experience implementing or maintaining automated tests, developer tools, scripts, build workflows, or continuous integration pipelines.  Familiarity with operating system fundamentals, Windows diagnostics, device configuration, drivers, deployment, or hardware/software integration.  Experience coding in one or more of C, C++, C#, Python, PowerShell, or a comparable language, with attention to readability and testing.  Familiarity with logs, telemetry, test results, basic data analysis, and structured debugging.  Hands-on use of generative AI tools to support software development, testing, analysis, or documentation, with a willingness to verify outputs.  Clear verbal and written communication, curiosity, a growth mindset, and the ability to collaborate effectively in a diverse team.  Demonstrated focus on customer needs, quality, reliability, and completing commitments.  Other Requirements:  Automation (Driving Solution Improvement & Excellence) - Implements reliable automated scenarios that help move the Readiness Assessment Lab from approximately 30% to 70% automated coverage.  Testing Process (Driving Solution Improvement & Excellence) - Creates and maintains tests, investigates failures, and improves repeatability.  Architecture Design (Designing & Architecting Business Solutions) - Applies established component and integration patterns when building test harnesses, utilities, and lab automation.  Distributed Systems Application Development (Engineering Robust Software Solutions) - Writes maintainable code for test collateral, harnesses, utilities, and integrations that coordinate devices and services.  Quality Assurance (Enhancing Product & Project Execution) - Uses data and engineering judgment to validate Windows experiences and prevent regressions.    #W+DJOBS   Software Engineering IC2 - The typical base pay range for this role across the U.S. is USD $85,400 - $168,100 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $111,100 - $183,700 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Solution Engineering
Cloud & AI Principal Solution Engineer
Multiple Locations, Multiple Locations $201,600 Overview Are you passionate about cloud and artificial intelligence (AI) applications and interested in solving complex technical challenges? We invite you to join Microsoft as a  Cloud & AI Prin Overview Are you passionate about cloud and artificial intelligence (AI) applications and interested in solving complex technical challenges? We invite you to join Microsoft as a  Cloud & AI Principal Solution Engineer supporting commercial customers. In this role, you will work on innovative projects that use Microsoft technologies to drive meaningful customer impact while collaborating across teams and continuing to develop your technical expertise. Microsoft is transforming the developer experience for cloud and AI applications across the development lifecycle. Through AI Foundry and its integration with Azure AI, we are advancing agentic AI development, where AI agents help streamline development and operations. As a Cloud & AI Principal Solution Engineer, you will help customers adopt these technologies to improve productivity, drive innovation, and advance their AI capabilities. You will also help enterprise AI developers realize the potential of Microsoft’s AI-powered technology stack across the development lifecycle. In this role, you will collaborate with engineering leaders and platform teams to accelerate adoption of AI Foundry, Azure AI, and Responsible AI through hands-on engagements, including proofs of concept, hackathons, and architecture workshops. You will guide customers through secure and scalable solution design, influence technical decisions, and help integrate AI application development into deployment workflows. You will help customers modernize applications and realize the value of Microsoft’s AI platform while developing your business acumen, technical expertise, and solution design and deployment capabilities. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Drive technical sales engagements with decision-makers by using demonstrations and proofs of concept to influence solution design and enable production deployments Lead hands-on engagements, including hackathons, collaborative coding sessions, and architecture workshops, to accelerate adoption of Microsoft developer tools and cloud platforms Build trusted relationships with developers and platform leaders to co-design secure and scalable architectures and solutions Resolve technical blockers and address objections while collaborating with engineering teams to share customer insights and improve products Maintain expertise in AI Foundry and application architecture, including agentic AI frameworks, Semantic Kernel, the Foundry software development kit, Responsible AI, cloud-native development, application programming interfaces, containerization, microservices, event-driven architectures, Python, Java, and .NET Maintain and grow expertise in AI management and security Represent Microsoft through thought leadership in developer communities and customer forums Embody our culture  and  values Qualifications Required Qualifications: Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR 7+ years technical pre-sales or technical consulting experience OR equivalent experience Other Requirements: This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship Preferred Qualifications: 8+ years of technical pre-sales, technical consulting, technology delivery, or related experience OR equivalent experience 6+ years of experience with cloud, hybrid, or on-premises infrastructure, architecture design, migrations, industry standards, and/or technology management Certification in relevant technologies or disciplines, such as Office 365, Power BI, Azure architecture and development, cloud platform technologies, information security, or architecture Proficiency in agentic AI frameworks, AI management, and security, including generative AI operations, Microsoft Sentinel, Responsible AI, orchestration, and monitoring Experience with one or more development frameworks, tools, or programming languages, such as GitHub, Copilot Studio, Visual Studio Code, Jupyter, PyCharm, Node.js, Python, Java, C#, C++, or AI-assisted development tools Understanding of full-stack application architecture design and modernization and cloud-native development, including application programming interfaces (APIs), containerization, microservices, event-driven architectures, Python, Java, and .NET Familiarity with AI orchestration, including agentic AI frameworks, AI Foundry, Semantic Kernel, the Foundry software development kit (SDK), Responsible AI, fine-tuning, and inferencing Proven ability to lead technical engagements, such as hackathons, proofs of concept (PoCs), and minimum viable products (MVPs), that drive production-scale outcomes has context menu Solution Engineering IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Software Engineering
Principal Customer Solution Engineer
Multiple Locations, Multiple Locations $127,650 Overview The Windows Commercial Acceleration Engine (WCAE) team is building a customer solution engineering capability that works directly with strategic enterprise customers to solve their most cons Overview The Windows Commercial Acceleration Engine (WCAE) team is building a customer solution engineering capability that works directly with strategic enterprise customers to solve their most consequential Windows technical challenges.   Be part of a culture that pursues and celebrates excellence and drives innovation where success is a shared journey from a One Microsoft approach.   As a Principal Customer Solution Engineer , you will join the Windows Commercial Acceleration Engine (WCAE) team as part of the Windows Ecosystem and Commercial Engagement (WECE) organization in Windows + Devices.  In this role, you will be a part of a geographically distributed team of engineers supporting strategic customers across Europe, the Middle East, and Africa (EMEA). You will combine deep technical expertise with solid people leadership to help customers solve complex Windows challenges while developing a world-class engineering team.  This is a hands-on role. This role is expected to remain technically engaged, working directly with customers, guiding technical investigations, reviewing solution approaches, and helping resolve the most complex customer challenges. You will need to also drive technical excellence, build scalable operating practices, and represent customer needs to Windows leadership & engineering teams.   Success in this role will be measured through team development & leadership, customer impact, operational excellence, and the creation of reusable solutions, tools, guidance, and engineering insights that scale beyond individual customer engagements. This work will be pivotal to the success of the Windows Commercial business.  Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Build and lead a high performing team. Hire, develop, coach, and retain a team of customer solution engineers.  Create an inclusive, collaborative, and growth-oriented team culture.   Establish clear expectations, career development plans, and technical growth opportunities.   Support engineers through technical challenges, customer situations, and professional development.   Build organizational capability through mentoring, knowledge sharing, and succession planning.  Drive technical excellence in the team. Act as an executive escalation point for complex customer situations.   Ensure engagement quality, customer satisfaction, and measurable business outcomes across the EMEA portfolio.  Guide the team through complex technical investigations involving telemetry, diagnostics, logs, traces, automation, and engineering analysis.   Review technical approaches and ensure solutions meet standards for quality, reliability, security, maintainability, and supportability.   Foster solid engineering fundamentals, diagnostic rigor, and operational excellence across the team.  Directly lead engagements with customers as a hands-on leader.  Embed with strategic enterprise customers to understand device performance, reliability, boot and sign-in experience, battery life, application responsiveness, system resource utilization, and operational workflows. Use telemetry, traces, logs, dumps, diagnostics, and customer evidence to identify performance bottlenecks, reliability failures, regressions, and systemic issues.  Build and implement technical resolution and modernize device management to resolve install base health challenges. Design and implement solutions with customers. When needed, develop prototypes, scripts, diagnostic tools, configuration changes, and implementation approaches, then validate them in customer environments to demonstrate measurable improvements. Apply solid engineering fundamentals including security, privacy, maintainability and supportability. Validate solutions in customer environments to demonstrate measurable improvements.   Scale successful approaches for broad impact.   Identify patterns across customer environments and convert findings into reusable diagnostics, troubleshooting methodologies, automation, telemetry insights, and engineering recommendations.   Elevate the team by creating structure and space to share expertise across the team, partners, field, support teams, and product groups so each engagement increases the capability of the broader ecosystem.  Partner across Microsoft. Build solid partnerships with Windows engineering teams, specialists, support organizations, account teams, and field leadership.   Represent EMEA customer needs and technical priorities in broader planning discussions.   Align customer engagements with strategic organizational objectives and engineering investments.   Deliver measurable customer and business outcomes.  Demonstrate improvement in customers install base health through customer evidence, telemetry, validation results, or agreed success measures.  Help restore customer confidence in Windows and strengthen the role of Windows in customers’ future endpoint, security, management, and AI-platform strategies.  Build trusted relationships with customer technical leaders, Microsoft field teams, and product engineering teams.   Communicate technical findings, tradeoffs, risks, decisions, and progress clearly to customer engineers, IT leaders, Microsoft field teams, product engineers, and executives.  Contribute to the evolution of the Windows Commercial Acceleration Engine strategy and operating model.  Qualifications Required/Minimum Qualifications: Bachelor's Degree in Computer Science or related technical field AND technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python. OR equivalent experience. Additional or preferred qualifications Other Requirements:  Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.  Preferred Qualifications: Experience managing geographically distributed engineering teams. Experience working directly with enterprise customers to understand complex technical environments, diagnose problems and identify root cause, and implement or validate solutions.  Experience building customer-facing engineering, escalation engineering, support engineering, or technical consulting capabilities.   Technical experience with enterprise Windows device management, including several of the following areas: Microsoft Intune, Windows Autopilot, device provisioning and enrollment, configuration and policy management, application management, OS and update management, endpoint security, compliance, and device health.  Experience troubleshooting complex device-management issues using data, logs, telemetry, diagnostic tools, and structured problem-solving methods.  Experience creating scalable engineering practices, operational rhythms, and delivery models.  Ability to synthesize information from multiple sources, identify systemic patterns and root causes, and translate findings into practical customer solutions and actionable product feedback.  Experience collaborating across customer, field, support, and product engineering teams to drive technical issues from discovery through resolution.  Ability to communicate complex technical findings, risks, and recommendations clearly to technical and executive audiences.  Experience with Microsoft Consulting Services, Industry Solutions, Customer Success, FastTrack, or a comparable enterprise technology consulting organization.      #W+DJOBS Software Engineering IC5 - The typical base pay range for this role across United Kingdom is £ 93,500.00 - £ 161,800.00 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/united-kingdom-corporate-pay.html This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Partner Development Management
Senior Partner Development Manager - ISV, Americas
Multiple Locations, Multiple Locations $156,600 Overview The Senior Partner Development Manager (PDM) for the Americas Independent Software Vendor (ISV) team , is an important contributor to Microsoft's partner engagement strategy as part of the A Overview The Senior Partner Development Manager (PDM) for the Americas Independent Software Vendor (ISV) team , is an important contributor to Microsoft's partner engagement strategy as part of the Americas Enterprise Partner Solutions (EPS) organization. Microsoft aspires to offer the most comprehensive, inclusive, and profitable partner network in the industry. EPS is a sales organization accountable for the commercial partner business at Microsoft, building and selling Microsoft Cloud solutions, services and applications with our partner ecosystem. Together we empower customers and organizations to achieve more. The Senior Partner Development Manager - ISV, Americas will be tasked with managing a targeted portfolio of strategic ISVs. You will have a deep understanding of partner and Microsoft priorities to build mutually beneficial plans. You will deliver and drive the ISV partner sales strategy, you will sponsor executive connections, drive business performance through partners, and maximize partner investments. You will work with area and core teams to drive sales execution. You will build deep partnerships with your ISV partners and enable them to leverage the Microsoft Cloud platform and AI capabilities, to deliver differentiated IP to the market. You will have strategic and business performance responsibility for the partner and coordinate with strategy and execution.  You will accelerate your career growth as you work with leading edge software companies, build relationships with C-Suite, and collaborate across multiple stakeholders to innovate. This role is part of a broader Americas EPS team, giving you the opportunity to learn and connect with colleagues and partners across Canada, the United States, and Latin America. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Microsoft Business Leader Uses Challenger mindset to influence and engage partners and develop a trusted-advisor relationship with senior level leaders and partners to establish strategic alignment and drive growth. Understands and aligns partners' priorities, strategies, and goals with Microsoft’s to build mutually beneficial account plans. Builds and maintains trusted advisor relationships with partner through a deep understanding of their local strategy and business imperatives. Identifies and clearly articulates business opportunities for partners and suggests ways to pursue them. ​ Fosters a broad stakeholder map. Leads Business Design briefings to architect framework for partnership to optimize mutual success, advising partner leadership on building a high-impact Microsoft partner practice. Develops and executes strategic partner business plans directly aligned with field goals and objectives for all managed partners that grow partner business and promote cloud consumption and digital transformation. Develops plans that fully consider short- and long-term goals and performance expectations that are aligned with partner’s needs and capabilities. Shares expert knowledge with partners, to create strategies with line of business executives that challenge the partners to consider new or different ways to grow businesses. Champions Microsoft as a valued partner by aligning vision for tech and services with future opportunities to transform how we compete. Drives a strategic, effective, and actionable World-class Account Plan to land Enterprise Partner Solutions (EPS) priorities. ​ Establishes and maintains partner Rhythm of Business (RoB) across all levels and takes share as appropriate. Brings deep subject matter expertise to enrich designs and plans. Helps lead the integration of skills, capability, and capacity plans for the partner business. Influences partner to create a learning culture. Applies and offers various sales and tech trainings and bootcamps to increase the partners' capabilities. Helps lead campaigns to drive growth and transformation. Helps lead the creation of local strategies to align capacity and capability of the partner to compete, gain, and win share for Microsoft solutions to expand platform and sockets for services. Helps lead efforts to build and scale partner digital selling capabilities. Monitors market landscape and partner's impact and uses this knowledge to influence the local strategy in business planning decisions. Evaluates managed partner portfolio to identify patterns, opportunities, and gaps in partner accounts. Proposes existing products and solutions or recommends new solutions in which partners can jointly invest to fill gaps. Aligns partner needs and interests with market opportunities. Applies working knowledge to build and maintain Quarterly Execution Plans focused on Core & New to build a healthy portfolio of solutions offerings. Leads the creation of a strategic vision rooted to the Partners impact and potential across segments. Demonstrates an expert understanding of the industry and Partners business and conveys the value of partnering with Microsoft based on the business opportunity and possible competition. Responsible for establishing new market partnerships by working with market makers and making connections. Begins to think longer term regarding the possibility of making larger deals. Establishes long-term strategic vision for the partnership, creating opportunities for deeper commitments. Sells account vision to and shares market opportunities decision makers and complex partners by aligning overall Microsoft value proposition and value propositions of products, channels, or solutions to the partner's business goals. Leads prep sessions and roundtables to influence partners strategy and builds stakeholder maps to expand network and identify market opportunities based on industry gaps and emerging trends in solution/product areas. Develops and maintains in-depth knowledge of products, channels, end customers, and industry and market trends to share with partner(s). ​ Upholds Microsoft policies, procedures, and/or legal compliance standards. Delivers and influences mid-term partnership horizons. Drives understanding of the multiple facets of a partnership.   Partner Sales and Consumption Possesses a challenger sales mindset and begins to apply this in interactions with partners. Orchestrates reviews of Partner’s pipeline, top deals, and consumption targets. Coaches the partner on top deals and ensure close alignment between the partners sales team, channel managers, and other relevant teams. Supports the partners sales leaders on how to overcome obstacles, compete, create deal proposals, etc. Helps lead the development of partnerships with Enterprise Partner Solutions (EPS) to gain support for strategic transformational initiatives to drive incremental cloud growth. Influences the development of partnerships across the Microsoft and partner sales teams to manage pipeline and drive large opportunities/deals. Influences how partners are guided through Digital transformation by building Digital capabilities with a Challenger mindset: sharing ideas, perspectives, and building a trusted advisory relationship. ​ Drives partner integration of the common sales and delivery methodology for Microsoft for customer opportunities, helps accelerate pipeline by removing blockers, and helps drive key sales motions, programs, and incentives with their partner. Helps identify new opportunities with partner, document in MSX, connect Microsoft and partner sellers, and help move through sales stages. Demonstrates effective pipeline ownership, translating into advanced deal control and forecasting. Leverages internal resources to develop go-to-market and co-selling strategies that define activities and expectations to meet Microsoft and partner sales goals. Prioritizes accounts for developing go-to-market strategies. Advises partner on meeting various programs, initiatives, sales, incentive, and tech requirements. Helps partners understand what a consumption-led business is and how it operates, coaches partners around consumption economics (e.g., leverages reports, analyses, etc.). Demonstrates effective pipeline management and limited seller mobilization with leadership sponsorship. Identifies co-selling and customer transactions through Marketplace. Helps lead campaigns with various functional areas and the partners marketing teams. Oversees planning, campaign tactics, offers, and incentives. Ensures core activities are agreed upon before executing and helps to coordinate resources. Ensures sales targets are clear and that actions and accountabilities are being routinely followed up. Ensures Launch Excellence with sales readiness, and GTM activities. Supports partner readiness by assisting partners in the development and execution of marketing plans with guidance to generate customer sales (e.g., campaigns, incentives, and promotions). Secures marketing resources (e.g., go to market offers) to assist partners with developing marketing plans. Provides support to partners on deals to gain commercial and consumer share. Helps ensure Launch Excellence by supporting Partner sales readiness and go-to-market activities. ​​ Demonstrates a basic understanding of GTM programs and runs generic campaigns. Builds and launches integrated industry specific offerings on Marketplace with partners.   Partner Performance and Impact Ensures results on partner's behalf through resolution of complex and urgent escalations. Leads the orchestration of response to the partner to ensure timely action and resolution from internal teams. Executes a rhythm of business (RoB) for regular partner reviews and quarterly business reviews (e.g., MBRs, QBRs) to track plan execution, identify gaps and agree on any correction of errors in alignment with appropriate stakeholders. Advocates to and guides other groups in prioritizing partners' solutions and issues. Champions internal processes that benefit partners and brings insights into the organization around what the partner experience looks like. Advocates for the development of relationships with Channel Sales counterparts (PDM, PTS, PMM) in support of Microsoft solutions through partner GTM. ​ ​ Advocates for partner(s) internally at the local level by connecting partner(s) to Microsoft executives to facilitate local reviews for opportunity pipelines and transformational projects. ​ Actively seeks opportunities to demonstrate the value of the partner to other organizations within Microsoft. Leads and implements assessments of the partners' journey of building world class teams and helps to oversee the sharing of assessment results with other Partner Development Managers and the partners. Helps others lead and implement with Intelligent Edge/Intelligent Cloud to create strategic alignment through compelling storytelling with local partner executives to gain commitment to build their selling/technical skill sets and incentivizes for their customers. ​ Influences and plays an active role in Cloud sales transformation (e.g., readiness, compensation, territories).   Other Embody our  culture  and  values Qualifications Required/Minimum Qualifications Bachelor's Degree in Marketing, Business Operations, Computer Science or a related field AND 5+ years of experience in partner management, sales, business development, or partner channel development in the technology industry or related experience OR equivalent experience. Other Requirements This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.​ Additional or Preferred Qualifications Master's Degree in Business Administration, Business Science, or an advanced degree in Science, Technology, Engineering, and Mathematics (STEM) or a related field AND 8+ years of experience in partner management, sales, business development, or partner channel development in the technology industry or related experience OR equivalent experience. 8+ years of enterprise partner management experience including but not limited to any combination of the following: evangelize partner solutions, increase partner commitment, integration, sell & delivering solutions, build and execute partner business plans, lead and drive partner resources and execute joint selling goals, drive capability and capacity 8+ years of enterprise sales experience, building, managing, and growing technology partner ecosystem sales programs and organizations Proven experience with influencing senior executive leaders and being a trusted advisor on strategy development and stakeholder management. Partner Development Management IC4 - The typical base pay range for this role across the U.S. is USD $107,600 - $187,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,600 - $205,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Writing
Creative Director, Advertising Copy
Redmond, WA $223,500 Overview Microsoft's Creative Department is looking for a Creative Director, Advertising Copy to help shape the next generation of consumer advertising for Windows, Surface devices, and Services. You Overview Microsoft's Creative Department is looking for a Creative Director, Advertising Copy to help shape the next generation of consumer advertising for Windows, Surface devices, and Services. You are first and foremost an advertising creative: an exceptional conceptual thinker, writer, and storyteller who knows how to turn strategy, consumer insights, and product truths into breakthrough ideas that people notice, remember, and talk about. You bring deep expertise in paid media advertising, with a proven ability to create compelling campaigns across television, online film, digital display, social advertising, and out-of-home. This is a senior, hands-on creative role. You'll develop original advertising concepts, write and direct scripts, craft memorable headlines, and establish creative platforms that build desire for Microsoft's products. From major brand campaigns and launch films to 15-second spots, six-second films, social cutdowns, full-funnel advertising, you understand how to make every second and every word count. You'll work closely with art directors, strategists, producers, creative leadership, and external partners to take ideas from the earliest concepts through final production. As a senior creative leader, you'll establish a high bar for originality, storytelling, and craft, helping shape the creative vision, elevate the work of others, and ensure our advertising delivers both cultural relevance and business impact. The ideal candidate combines the conceptual ambition of a great advertising creative with the judgment and experience to lead high-profile campaigns. You're equally comfortable generating the big idea, writing the script, refining a headline, directing creative development, or collaborating with world-class production partners to bring the work to life. Responsibilities Lead the creative development of original advertising campaigns and paid media platforms for Windows, Surface devices, and Services, establishing a compelling creative vision grounded in strategy, audience insight, and product truth. Concept, write, and oversee television commercials, brand films, online advertising films, and short-form video, including 30-second, 15-second, and six-second executions. Develop sharp, memorable headlines, taglines, and advertising copy for upper-funnel brand campaigns, digital display, out-of-home, and paid social media. Create compelling campaign ideas that can scale across advertising formats while adapting the storytelling, pacing, and creative execution to the strengths of each medium. Lead the development of social-first advertising concepts, platform-native paid social content, short-form films, and cutdowns that capture attention and build brand relevance. Establish campaign narratives, advertising messaging platforms, and creative territories that create a distinctive, recognizable voice for Microsoft's consumer brands. Partner closely with art directors and designers to develop ideas in which copy and visual storytelling work together as a unified creative expression. Provide senior creative direction throughout film and content production, collaborating with directors, production companies, editors, and postproduction partners to deliver exceptional creative work. Direct and elevate the work of internal creatives and external advertising agencies, providing clear, actionable feedback that strengthens ideas and raises the quality of execution. Present and advocate for creative concepts with clarity and conviction to creative leadership, senior marketing stakeholders, and agency partners. Translate complex technology and product capabilities into simple, emotionally compelling advertising ideas that connect with consumers. Balance ambitious creative thinking with strategic objectives, production realities, and business needs, maintaining the integrity of the idea from concept through final delivery. Champion creative excellence, originality, and strong advertising craft while mentoring and influencing other creatives through collaboration, feedback, and example. Qualifications Minimum Qualifications: 5+ years proven writing or content design experience AND a certification, degree, or training in English, Writing, Human-centered Design, Literature, or related field OR equivalent experience. 3+ years project leadership experience. Preferred Qualifications: 10+ years of professional experience creating and leading consumer advertising campaigns, ideally within a leading advertising agency, in-house brand advertising organization, or both. Exceptional portfolio demonstrating breakthrough conceptual advertising, memorable copywriting, and high-quality paid media campaigns for leading consumer brands. Proven experience developing and producing television commercials, brand films, online advertising, and short-form video from concept through final execution. Demonstrated excellence in writing scripts, headlines, taglines, and advertising copy across film, digital display, out-of-home, and paid social. Strong understanding of advertising strategy, consumer insights, cultural relevance, and how creative ideas build brand preference and drive business impact. Experience developing major advertising campaign platforms and adapting ideas across multiple paid media formats, including short-form films and social cutdowns. Proven ability to lead creative development in partnership with art directors, strategists, producers, and multidisciplinary advertising teams. Experience providing senior creative direction to advertising agencies, production companies, directors, and postproduction partners. Demonstrated ability to present, defend, and evolve creative work with senior creative and business stakeholders. Ability to independently lead multiple high-profile advertising projects while maintaining exceptional creative standards and attention to craft. Writing IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Solution Area Specialists
Solution Area Specialist - Windows Client
Multiple Locations, Multiple Locations $186,400 Overview Microsoft Customer and Partner Solutions-Core (MCAPS) accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners aro Overview Microsoft Customer and Partner Solutions-Core (MCAPS) accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. The Windows & Device Sales team transforms how the world interacts with AI through the Windows Platform, devices and Microsoft Cloud services. We lead Sales and Go-To-Market for the Windows devices business, delivering transformative AI-powered devices and cloud experiences with our partner ecosystem for customers around the world. With a vision to build and sell Microsoft AI ‑ powered platforms, cloud services, and devices through a rich partner ecosystem , the Windows and Device Sales (WDS) organization brings together sales, technical expertise, and partners to help customers achieve real business outcomes with Microsoft technology.   WDS plays a critical role in shaping and delivering the endpoint platform that powers modern, secure, and AI‑enabled work. WDS works across Microsoft’s commercial ecosystem, including OEMs, silicon partners, distributors, resellers, and services partners - to drive Windows platform adoption, protect and grow share, and ensure customers realize long‑term value from their device and endpoint investments.  This role contributes to a  multi ‑ billion ‑ dollar business and plays a direct role in defending and expanding Windows as the enterprise endpoint platform , enabling customers to modernize their environments, adopt AI‑driven workflows, and build confidence in Windows as the foundation for future innovation.  As a Windows Specialist, you will defend and grow Windows within Microsoft’s largest and most strategic customers. You will help them define and modernize their endpoint strategy in an era shaped by AI, security threats, and rapid platform competition. You will operate as a trusted advisor to senior IT and business leaders - anchoring engagement with the CIO while expanding influence across CTO, CISO, and AI transformation leaders - to ensure Windows remains the foundational platform for secure, AI‑driven work.  In this role, you will lead high‑impact, time‑bound customer engagements where Windows platform decisions are at risk or strategically critical. You will articulate differentiated Windows value across security, resiliency, management, and AI workloads; orchestrate partners and internal teams to deliver proof and outcomes; and convert lighthouse wins into repeatable evidence that scales across industries and partners.  This opportunity will allow you to deepen executive‑level consultative skills, build technical and platform credibility across the Windows ecosystem, and play a visible role in protecting and expanding Microsoft’s commercial footprint in priority accounts.  Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities •    Lead customer sales strategy for complex, high-value opportunities, aligning secure AI and cloud solutions to customer priorities and building trusted relationships with senior decision makers to accelerate transformation, adoption, and business value. •    Develop and execute growth strategies using customer, market, competitive, and whitespace insights to identify new opportunities, differentiate Microsoft solutions, and shape sales plays that advance customer business objectives. •    Lead sales and consumption pipeline performance, leveraging AI-enabled forecasting, usage, renewal, and propensity insights to improve forecast accuracy, accelerate deals, drive expansion, and support predictable customer renewals. •    Orchestrate and influence cross-functional and partner teams throughout the sales lifecycle, activating co-sell motions, removing blockers, managing risk and handoffs, and coaching others to strengthen sales execution and customer outcomes. Qualifications Required/minimum qualifications Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR equivalent experience.   Other Requirements: Citizenship & Citizenship Verification:  This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport. Citizenship & Citizenship Verification:  This role will require access to information that is controlled for export under U.S. export control regulations, potentially under the International Traffic in Arms Regulations or the Export Administration Regulations.  As a condition of employment, the successful candidate will be required to provide proof of citizenship, for assessment of eligibility to access the export-controlled information.  To meet this legal requirement, citizenship will be verified via a valid passport. Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.   Additional or preferred qualifications Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technology-related sales or account management OR equivalent experience. 6+ years solution or services sales experience. Must be willing to obtain and maintain a Top Secret Clearance. Demonstrated capability and experience in leading technical and executive ‑ level customer conversations , translating complex platform concepts into clear, outcome‑oriented guidance for CIO, CTO, CISO, and AI transformation leaders.   Prior background in technical sales, solutions architecture, GBB or platform Specialist roles , where credibility across both business outcomes and technical depth was required.  Strong knowledge of Microsoft Security and compliance technologies, including Microsoft Defender, Entra, Purview, identity and access management, and Zero Trust principles, with the ability to translate technical capabilities into business value and risk reduction outcomes. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.   Strong Windows platform expertise , including Windows Pro and Windows 11 Enterprise, with the ability to articulate differentiated value across security, manageability, performance, and AI for enterprise and commercial customers.   Experience advising customers on Windows 11 lifecycle strategy , including hardware refresh planning, security posture improvements, and operational readiness.  Proven experience of modern endpoint management and workplace transformation strategies with expertise in Microsoft Intune, Configuration Manager and cloud-native management. Able to advise senior leaders on device management modernization, security, operational efficiency and AI readiness, guiding customers through strategic platform decisions and transformation roadmaps.  Strong understanding of AI-ready Windows devices , including Copilot+ PCs, NPUs and specialized AI silicon. Able to translate platform and hardware innovation into measurable business outcomes, productivity gains and competitive advantage for customers evaluating next-generation endpoint strategies.  Solution Area Specialists IC5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Applied Sciences
Senior Machine Learning Engineer - Applied Scientist
Redmond, WA $190,400 Overview We are looking for a Senior Machine Learning Engineer - Applied Scientist  to help define, evaluate, and build the next generation of AI-powered product experiences. This role requires a lea Overview We are looking for a Senior Machine Learning Engineer - Applied Scientist  to help define, evaluate, and build the next generation of AI-powered product experiences. This role requires a leader who combines deep applied science expertise in LLMs, evaluation systems, AI, MLOps, experimentation, and software engineering with strong product judgment and a proven ability to ship high-quality AI solutions. You will play a critical role in shaping how AI capabilities are developed, measured, improved, and brought into production. The ideal candidate has experience building AI-based products end to end, defining what success looks like for customers and the business, and creating rigorous evaluation frameworks that guide fast, high-confidence product iteration. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Lead applied science strategy for AI-powered product areas, from ambiguous opportunity identification through experimentation, launch, and continuous improvement. Define what success looks like for AI product experiences , including customer value, quality thresholds, reliability, safety, engagement, and measurable business impact. Design and operationalize LLM evaluation frameworks across the product development lifecycle , including early prototyping, model/prompt iteration, feature development, pre-launch validation, launch readiness, and post-launch monitoring. Build evaluation methodologies for LLM-based, agentic, retrieval-augmented, and multimodal AI systems , including text, image, document, audio, video, and interaction-based experiences where applicable. Develop robust offline experimentation and evaluation pipelines to compare models, prompts, system designs, retrieval strategies, grounding quality, tool use, and end-to-end product behavior. Partner closely with engineering and PM leadership to align science priorities with product strategy, roadmap decisions, customer needs, and execution plans. Work with software engineering teams to produce AI systems with strong attention to reliability, scalability, latency, observability, maintainability, and MLOps best practices. Drive fast iteration cycles by forming hypotheses, defining metrics, running experiments, interpreting results, and recommending clear product or technical actions. Establish quality bars and decision-making frameworks for AI launches, including evaluation scorecards, regression testing, guardrail metrics, and responsible AI considerations. Mentor scientists and engineers, raise the technical bar, and influence cross-team best practices for AI development, experimentation, and evaluation. Communicate findings, tradeoffs, risks, and recommendations clearly to technical and non-technical stakeholders. Qualifications Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 6+ years related experience (e.g., statistics, predictive analytics, research) OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 4+ years related experience (e.g., statistics, predictive analytics, research)  OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research) OR equivalent experience. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.   Preferred Qualifications PhD in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 6+ years related experience (e.g., statistics, predictive analytics, research) OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research) OR equivalent experience. Significant experience building, evaluating, and shipping  AI/ML-powered products or services . Hands-on experience with  large language models , including prompt engineering, RAG, agents, tool use, model comparison, failure analysis, and evaluation-driven iteration. Deep understanding of  LLM evaluation throughout the development lifecycle , including dataset creation, annotation strategies, automated and human evaluation, benchmark design, regression testing, launch criteria, and production monitoring. Experience designing  offline experiments and interpreting results to inform model, system, and product decisions. Experience evaluating  multimodal AI systems or AI experiences involving multiple input/output modalities. Solid understanding of product success metrics and ability to translate customer/business goals into measurable scientific and technical objectives. Solid software engineering skills and experience collaborating with engineers to build production-quality AI systems.     #AI #LLM #Evals #AppliedScience Applied Sciences IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Software Engineering
Software Engineer II
Redmond, WA $160,650 Overview As a Software Engineer II in Agentic Engineering Productivity, you will build LLM-powered agents that turn intent into tested, reviewable changes, keep build pipelines and internal tools hea Overview As a Software Engineer II in Agentic Engineering Productivity, you will build LLM-powered agents that turn intent into tested, reviewable changes, keep build pipelines and internal tools healthy, and help drive cross-team initiatives from plan to delivery. You will work with teams across infrastructure, security, and product services, owning your area from end to end. This individual-contributor role combines hands-on development with practical judgment about what to automate and where people stay in control. Success means verified engineering outcomes, not simply more generated code. You will use measures such as validated task completion, review usefulness, human intervention and rework, cycle time, defects, and build pipeline health to guide decisions, and keep stakeholders informed of status and risks. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Agentic engineering Build and maintain agent capabilities in your feature area that carry authorized work through implementation, test execution, code review, and remediation. Produce pull requests with attributable changes and evidence of what was checked, what passed, and what still needs to be reviewed. Design orchestration steps, tool integrations, and context retrieval for real repositories, build and test systems, and CI pipelines. Weigh design options and trade-offs, and build well-defined interfaces, durable state, and monitoring from the start. Write LLM and agent evaluations and regression tests grounded in engineering tasks. Debug failures across models, prompts, context, and tools to their root cause, and use results to qualify changes before they ship. Implement secure, bounded execution with scoped permissions, explicit approval for privileged actions, and human review before changes are accepted. Make agent actions observable and attributable, with stop conditions when authorization or evidence is insufficient. Engineering systems and operations Monitor and maintain build pipelines for engineering systems, investigate and troubleshoot infrastructure-related build failures, engage partner teams on other failures, and help internal teams integrate with pipeline components. Provide IcM support for the services the team owns and serve as an escalation point during outages and investigations. Collaborate with other teams to surface the health and hygiene of engineering systems through monthly service reviews, and stay engaged in security and services infrastructure initiatives, including geo expansion of team-owned services. Administer internal tools: manage permission structures, deploy technology upgrades to existing systems, and help implement new technology as it becomes available. Continually strengthen tool administration and documentation and process improvements from idea to completion. Execution and stakeholder partnership Define requirements and acceptance criteria with input from key stakeholders, help inform feature priorities, and partner with solution engineers to validate that designs meet or exceed business needs. Drive engineering initiatives across teams: break loosely defined work into well-scoped tasks, build timelines and level-of-effort estimates, manage milestones, identify and mitigate execution risks, course-correcting to hold schedules. Bring clarity to roadmaps, status, and risks through regular reporting, engineering newsletters, and other forums, and automate program management with Azure DevOps, GitHub, and Power BI. Coordinate release plans, communications, testing, and change management with business and engineering teams for larger features. After release, compare results against meaningful baselines to verify that solutions capture the benefits identified during planning. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Master's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.  Solid software engineering fundamentals, with proficient coding, debugging, and automated testing in C# or C++, and working knowledge of big data, ML, NLP, or search technologies. Hands-on experience building LLM-powered features, applications, or agents that use tools or execute multi-step workflows, beyond personal use of AI coding assistants. Ability to debug and improve LLM or agent behavior using task-level tests, traces, and failure analysis, and to distinguish plausible model output from correct, reproducible engineering results. Background in cloud services or DevOps, including building and supporting features in distributed systems with working knowledge of state management, observability, security, and reliability. Experience using Azure DevOps and GitHub for project tracking, or the technical acumen to learn new technologies quickly. A record of independently delivering features from design to production, along with solid analytical skills and experience in customer engagement and cross-functional collaboration. Exposure multi-agent coordination, durable workflow execution, or recovery from interrupted and partially completed agent tasks. Familiarity with repository-aware context retrieval, code understanding, or model routing and fallback, including trade-offs between quality, latency, and cost. Experience contributing to developer tools, build and test infrastructure, CI integrations, automated code review, or repair workflows, and comfort with the command line, PowerShell, and open-source software. Experience supporting adoption of AI-powered engineering workflows or running evaluations and experiments that connect agent use to measured engineering outcomes. Understanding cloud, AI, and other computing technologies, including their business drivers and emerging trends inside and outside Microsoft. A hands-on engineer at heart, with prior software development experience and a passion for cloud technologies and AI. Track record of working closely with agile, diverse, and geographically dispersed engineering teams, and of building relationships with senior technical and business leaders. A self-starter who likes tackling new challenges and working independently, with strong verbal and written communication skills, including fluency in English. #CAP #Agent365 #A365 Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Product Marketing
Senior Product Marketing Manager
Redmond, WA $164,500 Overview Microsoft Power Apps is a low-code application development platform that helps organizations build secure, enterprise-grade applications efficiently. As AI continues to transform software de Overview Microsoft Power Apps is a low-code application development platform that helps organizations build secure, enterprise-grade applications efficiently. As AI continues to transform software development and business processes, Power Apps helps customers modernize existing applications, extend business systems, and develop solutions to address business needs. We are seeking a Senior Product Marketing Manager to lead product positioning, go-to-market strategy, and business performance for Power Apps. In this role, you will develop product messaging and value propositions, translate product innovations into customer- and sales-focused content, and support initiatives that drive demand, pipeline growth, product adoption, and revenue. This role combines product strategy, marketing, and business planning. You will collaborate with product management, engineering, sales, finance, business planning, partner, and integrated marketing teams to identify growth opportunities, support strategic priorities, and develop go-to-market plans. You will leverage customer insights, market trends, competitive analysis, and business data to inform marketing strategies and support business objectives. Responsibilities • Develop and manage product positioning and messaging for Power Apps, establishing a clear and differentiated value proposition across AI-powered application development, enterprise application modernization, and business process transformation. • Develop and execute the Power Apps go-to-market strategy, aligning product priorities, target audiences, sales initiatives, partner strategies, campaigns, launches, and customer insights with business objectives. • Collaborate with finance, business planning, sales, and product leaders to support revenue planning, evaluate performance against business targets, and identify opportunities to improve pipeline, conversion, product adoption, and revenue. • Analyze business performance, customer needs, market trends, and competitive insights to identify growth opportunities, recommend investments, and inform product and go-to-market priorities. • Translate complex product capabilities and technical innovations into clear, relevant messaging for customers, partners, sales teams, analysts, and executive audiences. • Develop sales and partner enablement resources that communicate the value of Power Apps, support competitive positioning, and help advance customer opportunities. • Develop customer success stories and supporting materials that demonstrate business value and strengthen product awareness and credibility with target audiences. • Represent customer and market perspectives in collaboration with product, engineering, sales, and marketing teams to inform strategic decisions and support cross-functional alignment. In This Role, You Will • Develop and support strategic priorities for Power Apps positioning and growth while contributing to the execution of marketing initiatives. • Combine product storytelling with business insights and analytical approaches to support marketing and commercial objectives. • Use data, customer insights, and market trends to evaluate opportunities, prioritize initiatives, and recommend actions. • Collaborate across product, engineering, sales, finance, partner, and marketing organizations to support shared business objectives. • Work across evolving business priorities, evaluate complex challenges, and facilitate alignment among cross-functional stakeholders. • Communicate effectively with senior leaders and cross-functional teams to share insights, recommendations, and business updates. • Manage multiple projects and priorities while maintaining quality and meeting business deadlines. Qualifications Required/minimum qualifications Master's Degree in in Marketing, Computer Science, Business or related field AND 3+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business OR equivalent experience. Additional or preferred qualifications Master's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 8+ years experience in business OR equivalent experience. Experience collaborating with product, engineering, sales, finance, business planning, or marketing teams to support cross-functional initiatives. Product Marketing IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Business Program Management
Business Program Manager - Chief of Staff Office
Multiple Locations, Multiple Locations $152,000 Overview Microsoft Customer and Partner Solutions (MCAPS)-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners aro Overview Microsoft Customer and Partner Solutions (MCAPS)-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. The Customer & Commercial Success (CCS) organization, an organization within MCAPS-Core, is the connected engine that turns Microsoft’s commercial strategy into execution at scale — making it simpler and faster for the field to win for every customer, in every segment, region, and role. The organization brings together planning, landing, execution excellence, services portfolio and delivery, and field activation across ATU, STU, and CSU to accelerate customer value, drive growth, and strengthen the end-to-end experience across every customer moment. The Business Program Manager - Chief of Staff Office will support the planning and execution of strategic programs and initiatives that improve how the team operates and delivers business impact. The role will work closely with stakeholders to coordinate cross-functional activities, manage timelines and deliverables, track performance, and support change management and organizational adoption. A key focus will be identifying opportunities to simplify and agentify business processes through AI, agents, Copilot, low-code tools, and automation, translating business needs into practical solutions and contributing to their design, development, testing, and implementation. The role will combine business process understanding, analytical thinking, and hands-on execution to reduce manual work, improve access to insights, increase operational efficiency, and support scalable ways of working across the organization. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Candidates who live within 50 miles of Microsoft's Redmond campus will be required to work in the office 3 days per week. Responsibilities Support program performance, evaluation, and business value : Track and measure program success, maintain dashboards and business reviews, identify improvement opportunities, and contribute to optimizing programs based on business impact and lessons learned. Coordinate programs and cross-functional execution : Support the planning and execution of cross-functional programs, manage timelines, deliverables, risks, and dependencies, coordinate rhythm of business activities, and collaborate with stakeholders to ensure program requirements and operational objectives are achieved. Develop and improve strategic business programs : Conduct research and business analysis to identify opportunities, gather requirements, contribute to program planning and solution design, solve business challenges, and support the implementation of secure, compliant, and scalable solutions aligned with organizational priorities. Simplify and agentify business processes through AI and automation : Identify opportunities to leverage AI, agents, Copilot, low-code tools, and automation to improve how work gets done. Translate business needs into practical solutions and contribute hands-on to prototyping, building, testing, and implementing new capabilities that reduce manual effort, improve access to insights, and increase operational efficiency. Qualifications Required Qualifications: Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience Additional Preferred Qualifications: Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience.  Experience supporting the planning, coordination, and execution of strategic programs and cross-functional initiatives, including managing timelines, deliverables, and dependencies. Ability to collaborate effectively with stakeholders across teams, coordinate activities, and support change management and organizational adoption. Experience tracking program performance, analyzing business data, preparing insights, and identifying opportunities to improve operational efficiency and business outcomes. Understanding of business processes and demonstrated ability to identify opportunities for simplification, automation, and continuous improvement. Practical experience with AI, generative AI, agents, Copilot, and automation technologies, including applying these capabilities to improve business workflows. Hands-on experience with low-code/no-code tools and automation platforms, with the ability to prototype, build, test, and implement practical solutions. Familiarity with APIs, connectors, data integration, and enterprise information sources to support AI-enabled workflows and automation. Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Technical Support Engineering
Senior Technical Support Engineer
Multiple Locations, Multiple Locations $136,750 Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.   Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Sr Technical Support Engineer, you will own, troubleshoot, and solve highly complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and further deepen your technical proficiency – becoming a product  go‑to person.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Scope customer security incidents Understand and identify indicators of attack and indicators of compromise Analyse incident data from threat analytics tools Collaborate with the Security and Threat Intelligence teams by providing indicators of compromise and samples of malware from the customer’s environment Coordinate a response to the security incident with other Microsoft security and consulting teams. Develop, document, and implement runbooks, capabilities, and techniques for Incident Response Perform security triage and analysis on endpoint, server and network infrastructure. Perform activities necessary for immediate containment and short-term resolution of incidents. Maintain current knowledge and understanding of the threat landscape, emerging security threats, and vulnerabilities Investigate root cause of complex security incidents Maintain a high level of confidentiality Participate in the on-call rotation as required Qualifications Required Qualifications: Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience       OR 5+ years of technical support, technical consulting experience, or information technology experience       OR equivalent experience   Additional Required Qualifications: Hands-on experience in customer-facing roles (Customer support experience is preferred). Experience in Cybersecurity and Security Incident Response. Ability to manage complex Incident Response situations with a focus on deep technical troubleshooting and empathetic customer engagement. Practical experience troubleshooting Network, Windows Server, Windows Client, and Active Directory environments. Working knowledge of Entra ID and Microsoft 365 management and troubleshooting experience. Experience supporting large and complex geographically distributed enterprise environments with 1000+ users. Bachelor's degree in Computer Science, Information Technology (IT), or related field AND demonstrated experience of technical support, technical consulting experience, or information technology experience.   Additional or Preferred Qualifications: Experience in Security Incident Response with recent operational security experience (Indicator of Attack / Indicator of Compromise deep investigation, On-Premises data and Cloud log investigation, Malware Analysis, Threat Analytics, Threat Intelligence, endpoint security, etc.) Experience in Network Security Administration, and/or Systems Administration with experience in Windows Server, Windows Client, and Active Directory Administration Experience in Cloud investigations with Entra ID, Microsoft 365 and Microsoft Defender solutions Experience with any Microsoft Defender solutions Experience in Azure Identity management and troubleshooting Kusto Query Language knowledge Cloud experience with any of the major cloud providers, including cloud security, networking, and migration of multi-cloud or hybrid deployments Automation (PowerShell and/or Python, Java, or a similar language, can be a beginner to intermediate level) Preferred IT Industry certifications (Microsoft Certifications On-Prem or Cloud, SANS GCIH, CISSP, CEH, Amazon AWS, etc.)     Language Qualification:  Required: English: Confident proficiency in reading, writing, and speaking, particularly for technical troubleshooting and customer communication. Good to Have (Not Required): Spanish Portuguese French   Other Requirements Ability to meet Microsoft, customer, and/or government security screening requirements is required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. This role supports United States federal, state, and/or local government agency customers and is subject to citizenship-based restrictions where required or permitted by law. To meet this legal requirement, citizenship will be verified via a valid passport. Technical Support Engineering IC4 - The typical base pay range for this role across the U.S. is USD $86,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $113,300 - $187,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Cloud Solution Architecture
Cloud Solution Architect - Cloud & AI Applications
Multiple Locations, Multiple Locations $136,750 Overview Microsoft Customer and Partner Solutions-Core (MCAPS) accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners aro Overview Microsoft Customer and Partner Solutions-Core (MCAPS) accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. The Customer & Commercial Success (CCS) organization, an organization within MCAPS-Core, is the connected engine that turns Microsoft’s commercial strategy into execution at scale — making it simpler and faster for the field to win for every customer, in every segment, region, and role. The organization brings together planning, landing, execution excellence, services portfolio and delivery, and field activation across Account Team Unit, Specialist Team Unit, and Customer Support Unit to accelerate customer value, drive growth, and strengthen the end-to-end experience across every customer moment. Are you insatiably curious, deeply passionate about the realm of AI & Applications, and ready to tackle complex challenges in a dynamic environment? If so, we invite you to join our team as a Cloud Solution Architect (CSA) – Cloud & AI Applications for commercial customers at Microsoft. Here, you'll be at the forefront of innovation, working on cutting-edge projects that leverage the latest technologies to drive meaningful impact. Join us and be part of a team that thrives on collaboration, creativity, and continuous learning.  We are looking for a Cloud Solution Architect – Cloud & AI Applications to help customers bring their AI-powered applications to production scale on Azure. In this customer-facing role, you’ll lead technical engagements across design, build, and operations, removing blockers and accelerating adoption of Azure AI, Azure Logic Apps, Azure DevOps, App Services, Serverless, Containers, and GitHub. As part of the Cloud + AI Apps team, you will deliver engagements with accountability for customer satisfaction, delivery excellence, Cloud consumption growth, and successful deployment for the customer. You will ensure production readiness of mission-critical workloads like Azure Logic Apps, Azure AI Foundry, AKS, App Services, and GitHub with a variety of languages like C#, Python, and .NET, plus collaborate with customer executives, developers, and engineers to turn innovation into real-world outcomes. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Engage with customer IT and business leaders to understand their application and AI priorities, and design secure, scalable solutions that drive business value and customer satisfaction.  Proven expertise in Azure Logic Apps with demonstrated ability to provide technical leadership, develop and deliver workshops and assessments, and create scalable, reusable intellectual property (IP) that enables consistent customer delivery. Lead technical engagements across architecture design, Proof of Concepts (POCs), and Minimum Viable Products (MVPs) to accelerate adoption of Azure AI, App Services, Containers, and GitHub.  Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the Customer Success Account Manager.  Drive next best actions and generate incremental Cloud pipeline from each engagement. Deliver repeatable intellectual property (IP) and contribute to centralized IP development to accelerate deployment and achieve targeted outcomes.  Provide delivery oversight and escalation support for key Cloud Acceleration Factory engagements across AI and App Innovation projects.  Lead the health, resiliency, security, and optimization of mission-critical workloads, ensuring readiness for production-scale AI use cases.  Act as the Voice of the Customer by sharing insights and feedback with engineering teams to influence product improvements and remove adoption blockers.  Support customer skilling through technical workshops, readiness activities, and recommendations that ensure solution performance, maintainability, and reliability.  Maintain deep technical expertise and stay current with Azure, AI, GitHub, and cloud-native development trends, while contributing to internal and external technical communities.  Be accredited and certified to deliver with advanced and expert-level proficiency in priority workloads including Azure AI Foundry, AKS, App Service, APIM, and GitHub.  Collaborate hands‑on with customer development teams to understand their application landscape and constraints, then design and drive application migration and modernization strategies that improve scalability, resiliency, and readiness for AI‑powered workloads on Azure. Demonstrate a growth mindset by continuously aligning your skills to customer needs, contributing to knowledge sharing, and mentoring others to accelerate customer outcomes. Embody our culture and values Qualifications Required Qualifications: Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience Preferred Qualifications: Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 5+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 3+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. 2+ years experience working in a customer-facing role (e.g., internal and/or external). 2+ years experience working on technical projects. Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications). Proficiency in workloads including Azure Logic Apps, Azure DevOps, Azure AI Foundry, AKS, App Service, APIM, and GitHub. Cloud Solution Architecture IC3 - The typical base pay range for this role across the U.S. is USD $86,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $113,300 - $187,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Software Engineering
Principal Software Engineer
Multiple Locations, Multiple Locations $223,500 Overview The Azure Regional Networking team is seeking talented, highly motivated engineers to build advanced services and infrastructure for provisioning and managing our cloud-scale physical networ Overview The Azure Regional Networking team is seeking talented, highly motivated engineers to build advanced services and infrastructure for provisioning and managing our cloud-scale physical network. This work spans router hardware, operating systems—including Microsoft’s SONiC—configuration, optical transceivers, and globally distributed orchestration systems. Artificial intelligence is reshaping the scale and architecture of cloud infrastructure. Networks must expand rapidly, support significantly greater capacity, and become easier to deploy, automate, and operate reliably. Meeting these demands requires rethinking how routing, optics, hardware, and software function as an integrated system. The Azure Regional Networking team operates one of the world’s largest network infrastructures, connecting servers, datacenters, and sites across the global Microsoft Cloud. The team continually advances networking technologies to provide millisecond-level access within datacenters and reach every person on the planet within 15 milliseconds, while delivering exceptional reliability, performance, and security. In this role, you will own critical Azure network infrastructure components from design through deployment and operations. This highly visible position supports a major and growing investment in Microsoft Azure and AI datacenters, offers broad cross-company exposure, and provides significant opportunities for technical and career growth. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Partner with appropriate stakeholders to determine user requirements for a set of scenarios. Lead identification of dependencies and the development of design documents for a product, application, service, or platform. Lead by example and mentors others to produce extensible and maintainable code used across products. Leverages subject-matter expertise of cross-product features with appropriate stakeholders (e.g., project managers) to drive multiple group's project plans, release plans, and work items. Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale and shares knowledge with other engineers. AI-Driven Engineering: Apply AI and agents to our own engineering, across design, qualification, deployment and operations, so that engineers spend their time on architecture rather than on process. Technical Leadership and Influence: Lead across Azure engineering, hardware, supply chain, datacenter operations, Microsoft Research and external partners without relying on reporting lines. Mentor engineers, raise the technical bar, and communicate trade-offs clearly to engineers, vendors and senior leaders.  Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:  Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Preferred Qualifications: Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.   #azurecorejobs Software Engineering IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Solution Sales Advisory
Solution Sales Advisor - Global Blackbelt AI Business Applications Sales Executive - ERP
Multiple Locations, Multiple Locations $186,400 Overview MCAPS-Core AI Business Solutions (ABS) is at the forefront of Microsoft's AI transformation, helping organizations become AI-powered businesses. We bring together Microsoft's AI platform, cu Overview MCAPS-Core AI Business Solutions (ABS) is at the forefront of Microsoft's AI transformation, helping organizations become AI-powered businesses. We bring together Microsoft's AI platform, customer expertise, and end-to-end execution capabilities to accelerate adoption, drive transformation, and deliver measurable business outcomes. From Copilot and AI agents to AI-powered business processes, we work at the intersection of innovation and impact, helping customers reimagine how work gets done and realize value faster. By combining deep technical expertise, customer insight, and a relentless focus on outcomes, our team is shaping the future of work for millions of people around the world. We are united by a shared mission: turning the promise of AI into real value for customers, partners, and Microsoft. Microsoft's AI Business Solutions (ABS) organization is building a specialist team focused on customer consumption of agentic technologies. The Solution Sales Specialist, ABS Consumption, works with enterprise customers to identify the roles and recurring business processes where agentic capability creates durable, measurable value, and then supports those customers from initial concept through to production deployment. Microsoft is looking to expand our sales team by adding an experienced Business Applications Solution Advisor focused on ERP. The successful candidate will be a senior Solution Advisor with 7-10 years of value and outcome-based sales experience who possesses excellent organizational, communication and selling skills. Responsibilities will include managing, leading and closing strategic Microsoft opportunities within the Americas.  The AI Business Process Solution Advisor will also engage with complementary Microsoft Account teams across solution areas to identify, drive and unlock Copilot and agentic value within our largest customers.     Responsibilities A successful AI Business Process Solution Advisor will contribute to the sales team by focusing on complex deals, including building relationships with industry leaders and partners within the Microsoft ecosystem. The AI Business Process Solution Advisor will be involved in specific and strategic sales opportunities, and in developing and delivering demand generation programs designed to uncover net new Dynamics 365 sales opportunities for strategic customers within the Americas in Manufacturing, Professional Services, High Tech, Telco & Media and Energy.  It will also be critical to align Microsoft Copilot related agentic capabilities to drive great business process efficiencies grounded in business value. The AI Business Process Solution Advisor will also lead detailed requirements gathering sessions with customers and collaborate with partners and solution engineers in building custom solution demonstrations.  To be successful in-role, the candidate will need to engage directly with prospects, customers and partners and will be depended upon, to team with Microsoft Sales teams within field sales, partners, as well as other Microsoft sales and technical sales resources.  The role combines consultative customer engagement with technical fluency. The specialist partners with account teams, solution engineers, customer success resources and Microsoft partners to establish a named business sponsor, a defined user cohort and an agreed value case in each engagement, and works those engagements through to sustained production use. Success is measured by repeat customer usage, realized customer value and eligible consumption revenue, rather than by license volume or activity metrics.  Qualifications Required/minimum qualifications Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years’ experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry OR equivalent experience.   Additional or preferred qualifications Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry OR equivalent experience. Relevant technical certification(s) in cloud technologies, solution architecture, or related domain (e.g., Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert) or equivalent industry certification. Experience selling ERP solutions into two or more of these industries: Manufacturing, Professional Services, High Tech, Telco & Media and Energy.   Experience selling software-as-a-service or cloud-based AI business applications to enterprise customers  Identifying unique and complex business challenges and solutions  Experience driving and leading sales processes across account planning, opportunity planning, deal negotiation, customer decision frameworks, evaluation plans and engaging in sophisticated business case discussions.  Carrying and exceeding sales quotas by driving and closing enterprise opportunities.  Demonstrated passion and commitment for customer success.  Sales Experience with Oracle, SAP, IFS, or other enterprise Platforms   Deep understanding of AI agents and agentic ERP.   Demonstrated customer relationship and presentation skills including experience in C-level presentations, facilitating envisioning workshops and engaging in business value discussions.  Ability to influence and coach other selling professionals and account teams; working through others to drive success.  Self-starter with strong time management skills – able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.  Experience with Dynamics 365 solutions is a plus.  Experience working within the Partner Ecosystem for Dynamics is a plus.  Design Thinking and Solution Envisioning is a plus.  Solution Sales Advisory IC5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Software Engineering
Senior Software Engineer
Multiple Locations, Multiple Locations $107,800 Overview Be part of a culture that pursues and celebrates excellence and drives innovation where success is a shared journey from a One Microsoft approach.   As a Senior Software Engineer , you will Overview Be part of a culture that pursues and celebrates excellence and drives innovation where success is a shared journey from a One Microsoft approach.   As a Senior Software Engineer , you will join the Windows Commercial Acceleration Engine (WCAE) Team as part of the Windows Ecosystem and Commercial Engagement (WECE) organization in Windows + Devices.   Windows Commercial Acceleration Engine is building a forward-deployed engineering capability that works directly with strategic enterprise customers to solve their most consequential Windows technical challenges.  In this hands-on engineering role, you will work directly with strategic enterprise customers to identify, diagnose, and resolve their most complex Windows challenges to improve their install base health. You will apply broad technical expertise across device provisioning, deployment, device management, OS and update management, application management, performance, reliability, and security. You will leverage telemetry, logs, code, scripts, configurations, policies, and engineering systems to investigate and move complex issues from discovery to measurable resolution. Success in this role will be defined by remediating the customer as well as turning successful solutions into re-usable packaged solutions, diagnostic tools, product improvements, and implementation guidance that will benefit many more customers and strengthen Windows at scale. You will collaborate closely with customers, field teams, and Windows product engineering. Your technical depth, customer empathy, and ability to operate across disciplines will be key to delivering measurable customer and business outcomes. This work will be pivotal to the success of the Windows Commercial business.  Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Lead forward-deployed customer engagements to improve the install-base health of strategic Windows commercial customers with hands-on technical engagement. Discover: Embed with strategic enterprise customers to rapidly understand their business priorities, complex environments, operational constraints, and diagnose Windows deployment, management, update, application, performance, reliability, and security issues, and develop customer-specific strategies. Establish a clear technical problem statement, baseline, success measures, and remediation plan for each engagement.  Build and implement technical resolution: devise, design and implement solutions with customers.  Develop technical prototypes, automation, tools, scripts, utilities, configuration changes, and implementation approaches. Apply solid engineering fundamentals including security, privacy, maintainability and supportability. Validate solution in customer environments to demonstrate measurable improvements.  Partner with engineering for complex cross-product issues.  Collaborate with Windows, Intune, and other product engineering teams to investigate complex cross-product issues and drive product fixes, supportability changes, and telemetry enhancements supported by actionable customer evidence including detailed reproduction information, logs, etc. and business impact.   FDE will maintain accountability for the customer outcome.  Scale successful approaches for broad impact.   Identify patterns and convert customer solutions and lessons learned into reusable playbooks, patterns, tools, and technical guidance that can benefit a broader set of enterprise customers.   Transfer expertise to other FDEs, partners, field, support teams, and product groups so each engagement increases the capability of the broader ecosystem.  Deliver measurable customer and business outcomes. Demonstrate improvement in customers install base health through customer evidence, telemetry, validation results, or agreed success measures.  Help restore customer confidence in Windows and strengthen the role of Windows in customers’ future endpoint, security, management, and AI-platform strategies.  Build trusted relationships with customer technical leaders, Microsoft field teams, and product engineering teams.   Communicate technical findings, tradeoffs, risks, decisions, and progress clearly to customer engineers, IT leaders, Microsoft field teams, product engineers, and executives.  Qualifications Required/Minimum Qualifications: Bachelor's Degree in Computer Science or related technical field AND technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python. OR equivalent experience. Additional or preferred qualifications Other Requirements:  Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.  Preferred Qualifications: Bachelor’s Degree in Computer Science, Engineering, Data Science, Math, Business, or a related field AND experience in engineering, product or technical program management, product development, technical consulting, or solution delivery. OR equivalent experience.  Experience working directly with enterprise customers to understand complex technical environments, diagnose problems, and implement or validate solutions. Demonstrated ability to lead ambiguous technical work from discovery to validated resolution.  Technical knowledge of enterprise Windows environments, including several of the following areas: device provisioning and deployment, device management, OS and update management, application management, performance, reliability, and security.  Experience troubleshooting complex technical issues using data, logs, diagnostic tools, and structured problem-solving methods.  Experience building or modifying scripts, automation, diagnostic tools, prototypes, reference implementations, or production-quality technical solutions.  Ability to synthesize information from multiple sources, identify systemic patterns and root causes, and translate findings into practical customer solutions and actionable product feedback.  Solid customer empathy, engineering judgment, learning agility, and the ability to operate effectively across product, field, support, partner, and customer teams.  Experience collaborating across customer, field, support, and product engineering teams to drive technical issues from discovery through resolution.  Ability to communicate complex technical findings, risks, and recommendations clearly to technical and executive audiences. Experience in a Forward Deployed Engineering, customer-facing software engineering, field engineering, technical consulting, escalation engineering, support engineering, or solutions architecture role.  Experience with Microsoft Consulting Services, Industry Solutions, Customer Success, FastTrack, or a comparable enterprise technology consulting organization.  Deep experience with Windows, Microsoft Intune, Windows Autopilot, endpoint security, or Windows performance and reliability.  Experience developing prototypes, scripts, diagnostic tools, reference implementations, or reusable technical guidance.  Experience with PowerShell, Microsoft Graph, Windows Performance Analyzer, Windows diagnostic tooling, Azure DevOps, GitHub, or comparable engineering and automation technologies.  Demonstrated ability to turn solutions developed for an individual customer into repeatable approaches that benefit a broader customer population.  Experience representing customer needs in product planning and influencing engineering priorities through technical evidence and business impact.      #W+DJOBS Software Engineering IC4 - The typical base pay range for this role across Germany is € 90,100.00 - € 152,500.00 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/germany-corporate-pay.html Software Engineering IC4 - The typical base pay range for this role across Spain is € 63,100.00 - € 107,600.00 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/spain-corporate-pay.html Software Engineering IC4 - The typical base pay range for this role across United Kingdom is £ 74,700.00 - £ 122,600.00 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/united-kingdom-corporate-pay.html This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Software Engineering
Software Engineering IC6
Multiple Locations, Multiple Locations $248,400 Overview In the Microsoft Frontier Company, you won’t just build software; you’ll deliver real outcomes for some of the world’s most complex organizations.   We are a global team of world-class engin Overview In the Microsoft Frontier Company, you won’t just build software; you’ll deliver real outcomes for some of the world’s most complex organizations.   We are a global team of world-class engineers who have been working in a Forward Deployed Engineering (FDE) model for more than a decade, embedding directly within customer teams to solve their toughest challenges, side-by-side, and shipping production-ready solutions in days, not months.   As a Principal Software Engineer, you will bring strong software design and engineering expertise, building reliable systems and production-ready services that turn ideas and data-driven insights into scalable solutions. You’ll work in small, multidisciplinary crews alongside data scientists, product managers, and domain experts, owning the full lifecycle from design through to deployed solutions.   Our work is powered by AI, applying the mindset and tooling across the entire development lifecycle to move from idea to production in days while maintaining the highest standards of security, quality, and trust.   This role offers the opportunity to: Build reliable, production-ready systems and services that turn ideas into scalable solutions Ship engineering work that directly influences business strategy and customer outcomes Collaborate with leading global organizations across industries Apply the latest advancements in AI and software engineering to solve problems at scale   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Security and responsible engineering: Design, build, and ship secure software by default; apply Microsoft security and privacy practices, threat modeling, and safe deployment patterns to protect customers and the Microsoft cloud. Lead discovery with customers and stakeholders: Partner with customer engineering teams and domain experts to understand business goals, constraints, and success measures; translate them into clear technical requirements and solution approaches. Deliver end-to-end solutions: Architect and implement cloud and AI solutions—from prototype to production—using modern engineering practices (code reviews, testing, CI/CD, observability) and partnering closely with Microsoft product teams and partners. Move fast with quality: Use iterative delivery to de-risk technical decisions early, improve reliability through automation, and continuously learn and adapt as customer needs evolve. Drive measurable customer impact: Deliver solutions that meet agreed success metrics, support adoption, and enable customer teams through coaching, knowledge transfer, and clear documentation. Build reusable, scalable assets: Create reference implementations, frameworks, and best-practice patterns that can be reused across customers and contribute to the broader Microsoft ecosystem. Lead through ambiguity: Navigate complex, fast-changing problem spaces (especially in AI) and guide teams toward pragmatic decisions that balance value, feasibility, compliance, and risk. Collaborate across disciplines: Work effectively with product, design, data science, security, and operations partners; create an inclusive environment where diverse perspectives improve outcomes. Technical leadership and mentoring: Set technical direction, unblock teams, and mentor engineers through design reviews and hands-on guidance; influence senior stakeholders by communicating tradeoffs and recommendations clearly. Embody our culture and values Qualifications Required/Minimum Qualifications (RQs/MQs) Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Experience partnering directly with customers or internal stakeholders to deliver solutions end-to-end.   Additional or Preferred Qualifications (PQs) Master's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 15+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Experience designing, deploying, and operating AI or LLM-based solutions, including prompt engineering, retrieval-augmented approaches, model tuning, evaluation, data quality, performance monitoring, and use of cloud AI platforms Familiarity with deploying and operating AI systems in production environments Understanding of model evaluation, data quality, and performance monitoring Experience using cloud AI platforms (Azure ML, OpenAI, or similar) Enjoy travel and are comfortable with travel up to 25%   #FDE #MicrosoftFrontierCompany Software Engineering IC6 - The typical base pay range for this role across the U.S. is USD $165,600 - $296,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $220,800 - $331,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Product Marketing
Director of Product Marketing - Copilot Narrative & Storytelling
Redmond, WA $201,600 Overview Microsoft continues to advance how organizations use AI to support productivity and collaboration. As AI technology evolves, there is an opportunity to help customers understand new capabili Overview Microsoft continues to advance how organizations use AI to support productivity and collaboration. As AI technology evolves, there is an opportunity to help customers understand new capabilities, their potential business value, and how Microsoft Copilot can support the way work gets done. We are looking for a Director of Product Marketing, Copilot Narrative & Storytelling , to develop and communicate the overarching Copilot product narrative. This senior individual contributor role focuses on connecting market trends, customer needs, product innovation, competitive differentiation, and customer insights into a clear and compelling story. This individual will collaborate across product, marketing, sales, and customer teams to ensure the Copilot narrative is differentiated, aligned with product capabilities, and communicated consistently across key customer and market engagements. The ideal candidate brings strong product marketing experience, strategic thinking, and editorial and visual communication skills. They have an interest in technology, the ability to simplify complex concepts, and experience developing narratives across executive presentations, product demonstrations, digital content, and emerging communication formats.   Responsibilities • Define the product story: Identify the target audience, the challenges the product addresses, its value, and what makes Copilot unique to create a clear and engaging product message. • Develop product positioning and messaging: Create clear value propositions, key messages, and supporting information that can be used consistently across different audiences, teams, and communication channels. • Communicate product innovation: Turn complex product features and technical advancements into clear, engaging stories that highlight customer benefits and competitive advantages. • Create product and sales materials: Develop product stories, presentations, sales talking points, competitive messaging, responses to customer concerns, and other customer-facing content. • Support product launches and marketing initiatives: Develop consistent messaging for events, executive presentations, websites, product demonstrations, blogs, campaigns, and other marketing activities. • Use market and customer insights: Incorporate market trends, competitive information, industry research, and customer feedback to strengthen product messaging and highlight Microsoft's unique value. • Gather feedback from customers and sales teams: Partner with sales representatives, Customer Advisory Boards, and customer-facing teams to evaluate, improve, and update product messaging. • Highlight customer success stories: Use customer examples, Microsoft's internal product experiences, and real-world success stories to demonstrate product benefits and business value. • Ensure consistent messaging across products: Work with product and marketing teams to align messaging and storytelling with the overall Copilot strategy while emphasizing the unique benefits of each product. • Develop engaging visual stories: Partner with design and creative teams to turn product ideas into clear, engaging visual content that communicates customer value. • Guide presentation development: Provide direction on presentation structure, storytelling, visual design, content organization, and overall quality. • Explore new storytelling approaches: Evaluate presentations, interactive experiences, videos, product demonstrations, digital content, and emerging formats to improve audience engagement. • Partner with cross-functional teams: Collaborate with Product, Product Marketing, Sales, Customer Success, Competitive Intelligence, Research, Communications, Creative, and Design to ensure messaging accurately represents product capabilities, customer needs, market trends, and Microsoft's competitive advantages. • Maintain high-quality product storytelling: Apply strong strategic, writing, editing, and visual communication skills to ensure product messaging, supporting information, presentations, and storytelling materials are clear, accurate, and engaging. Qualifications Required/minimum qualifications • Master's Degree in Marketing, Computer Science, Business or related field AND 4+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in business OR equivalent experience. Additional or preferred qualifications • Master's Degree in Marketing, Computer Science, Business or related field AND 8+ years marketing or sales experience OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 12+ years experience in business OR equivalent experience. • Experience in product marketing, product management, strategy, or related roles, including marketing complex technology products. • Experience developing product positioning, messaging, value propositions, and competitive strategies. • Ability to translate complex technical concepts into clear, customer-focused messaging and product narratives. • Experience creating presentations, visual storytelling, and marketing content for diverse audiences. • Experience collaborating with designers and creative teams to develop marketing materials and presentations. • Experience analyzing market trends, customer insights, and competitive information to inform marketing strategies. • Experience collaborating with cross-functional teams and senior stakeholders to support business objectives. • Experience marketing AI, enterprise software, SaaS, cloud, productivity solutions, or related technologies. • Experience developing product narratives and supporting launches, executive presentations, customer events, and marketing campaigns. • Experience gathering customer and sales feedback to refine messaging, positioning, and marketing strategies.   Product Marketing IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Solution Sales Advisory
Solution Sales Advisor-ABS Global Black Belt (GBB)
Multiple Locations, Multiple Locations $156,600 Overview Help shape the future of AI for the organizations that serve and protect our nation. As part of Microsoft’s Copilot Global Black Belt team supporting Government customers, you will help fede Overview Help shape the future of AI for the organizations that serve and protect our nation. As part of Microsoft’s Copilot Global Black Belt team supporting Government customers, you will help federal and regulated organizations realize the transformational value of Microsoft Copilot and agentic AI. You will work alongside sales, technical, engineering, and product teams to accelerate customer adoption, navigate the unique requirements of Government environments, and turn some of our most complex AI opportunities into measurable customer and business outcomes.  Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era. Are you insatiably curious? Do you embrace uncertainty, take risks, and learn quickly from your mistakes? Do you collaborate well with others, knowing that better solutions come from working together? Do you stand in awe of what humans dare to achieve, and are you motivated every day to empower others to achieve more through technology and innovation? Are you ready to join the team that is at the leading edge of Innovation at Microsoft?  As an AI Business Solutions Global Black Belt (GBB) for Government customers, you will lead strategic engagements that accelerate customer transformation through Copilot and Agentic AI solutions. You will identify high-impact mission driven scenarios, deliver technical proof of concepts, and quantify business value to land first-party, customer-developed, and partner-led solutions at scale. You will also drive platform adoption by translating technical blockers into actionable solutions and positioning Microsoft’s differentiated value in competitive environments.  This opportunity will allow you to accelerate your career growth by mastering consultative selling and technical strategy, developing deep business acumen through executive-level engagements, and honing your ability to scale innovation through repeatable sales motions. You’ll also become adept at navigating complex deal cycles and influencing product direction through customer and field feedback. This role is flexible in that you can work [up to 100%] from home.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities •    Lead strategic Copilot and agentic AI engagements across Government customers, helping organizations identify high-value scenarios and accelerate secure adoption and measurable business outcomes where AI can drive value and develop prototypes or demos to bring those scenarios to life.. •    Drive Copilot sales execution and consumption by partnering with account teams to develop opportunities, advance pipeline, address blockers, and support customers throughout their AI transformation journey.  •    Serve as a trusted Copilot and AI advisor, connecting customer business priorities and technical requirements to Microsoft’s AI capabilities while helping customers navigate complex and regulated environments.  •    Orchestrate resources across Microsoft, partnering with sales, technical specialists, Customer Success, product, engineering, and partner teams to accelerate strategic opportunities and resolve barriers to adoption.  •    Build and scale repeatable sales motions by sharing customer insights, competitive learning, best practices, and successful approaches that strengthen Copilot execution across the Government business.  •    Represent the voice of Government customers, identifying product, compliance, security, and readiness gaps and working across Microsoft to increase customer confidence, accelerate adoption, and unlock growth. •    Help organizations adopt Microsoft AI solutions by addressing technical challenges and clearly communicating the unique benefits of our platform. •    Collaborate with internal teams and partners to deliver compelling sales presentations, workshops, and proof-of-concept experiences that align with customer goals. •    Share best practices, tools, and success stories to help other teams and partners replicate winning strategies across industries and regions. •    Provide strategic guidance and coaching to sales teams on how to position AI solutions effectively and close complex deals. •    Gather feedback from customers and partners to help shape future product features, marketing strategies, and support resources. Qualifications Required/minimum qualifications Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry (e.g., Finance, Healthcare, Retail) OR equivalent experience. Additional or preferred qualifications Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry (e.g., Finance, Healthcare, Retail) OR equivalent experience. Relevant technical certification(s) in cloud technologies, solution architecture, or related domain (e.g., Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert) or equivalent industry certification. Military, Public Sector or Federal Government experience and understanding of mission driven outcomes. Relevant technical certification(s) in cloud technologies, solution architecture, or related domain (e.g., Microsoft Certified: AI Transformation Leader, Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900), Microsoft 365 Certified: Enterprise Administrator Expert) or equivalent industry certification. Demonstrated experience with Generative AI, AI solutions, cloud architecture, enterprise architecture, systems integration, security, governance, and/or emerging technologies. Experience developing and articulating technical architectures, use cases, solution differentiation, and value propositions for complex enterprise customers. Experience in competitive selling, including analyzing competitor solutions, identifying technical and business differentiation, handling objections, and influencing customer technology decisions. Demonstrated ability to rapidly develop technical depth across emerging AI technologies and competitive platforms, and translate that knowledge into clear customer-facing differentiation, technical guidance, and actionable sales strategy. Ability to operate effectively across technical and business audiences, from architects and IT/security leaders to business decision makers and C-level executives. Relevant technical certification(s) in cloud technologies, AI, solution architecture, security, or related domain (e.g., Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert) or equivalent industry certification. Experience with AI, Generative AI, cloud platforms, and/or enterprise AI solutions, including the ability to translate technical capabilities and architecture into customer business value. Experience engaging enterprise customers in complex technical sales cycles, including solution positioning, technical differentiation, competitive scenarios, and executive-level engagements. Solution Sales Advisory IC4 - The typical base pay range for this role across the U.S. is USD $107,600 - $187,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,600 - $205,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Account Technology
Account Technology Strategist
Washington D.C., DC $164,500 Overview Overview Lead the future of AI-powered transformation for one of the world's most influential telecommunications organizations. The Federal Civilian Operating Unit is a high-performing, indu Overview Overview Lead the future of AI-powered transformation for one of the world's most influential telecommunications organizations. The Federal Civilian Operating Unit is a high-performing, industry-focused team dedicated to helping customers achieve ambitious business outcomes through Microsoft's AI, cloud, security, data, and platform solutions.  Microsoft's Enterprise Account Team empowers customers on their AI transformation journey by envisioning new possibilities, delivering solutions that create targeted business outcomes, and driving durable revenue growth for Microsoft.  As an Account Technology Strategist supporting Federal Civilian customers, you will translate business priorities into a viable technology strategy and roadmap across Microsoft's portfolio. You will bring deep technology leadership, industry perspective, and consultative selling skills to help the customer securely adopt AI, modernize core platforms, strengthen security posture, and realize measurable value from Microsoft cloud investments.  In collaboration with the Enterprise Account Executive, you will orchestrate Microsoft and partner teams across sales, solution architecture, customer success, engineering, and industry resources. This role requires executive presence, strong commercial judgment, and the ability to influence complex strategic negotiations while becoming a trusted technology advisor to the customer.  Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Responsibilities Responsibilities Customer AI and Security Strategy Leadership - Document and articulate the customer's business objectives, technology landscape, and AI/security strategy. Lead executive conversations, secure AI assessments, and roadmap discussions that connect Microsoft capabilities to Federal Civilian customers’ mission and transformation priorities.  Customer Technology Leadership - Develop and nurture trusted relationships with C-level technology executives, technical decision makers, and business decision makers. Challenge assumptions through constructive dialogue and bring industry-relevant solutions that accelerate business outcomes.  Strategic Account Planning and Roadmap - Own the technical portion of the account plan, stakeholder map, and multi-horizon technology roadmap. Align the plan to customer priorities, consumption goals, Microsoft Cloud adoption, and customer value realization; capture account-planning input and translating into pipeline.  Demand Generation and Pipeline Orchestration - Lead Account Strategy Envisioning and opportunity initiation with the extended account team, customer, and partners. Create and progress billed and consumed opportunities, manage consumption pipeline velocity, and unblock issues across the Microsoft Customer Engagement Methodology (MCEM) lifecycle.  Cloud Sales and Commercial Strategy - Apply deep cloud sales experience to shape Microsoft Azure, AI, data, security, and modernization opportunities. Support complex strategic negotiations and deal structures by aligning business value, deployment timelines, consumption commitments, adoption plans, and measurable ROI.  Cross-Team and Partner Orchestration - Lead and align internal Microsoft teams, including Account Team Unit (ATU), Specialist Team Unit (STU), Customer Success Unit (CSU), Engineering, partners, and industry resources. Orchestrate the right technical capacity, executive engagement, and partner ecosystem to deliver coordinated execution and customer success.  Industry Knowledge - Apply Federal Civilian industry knowledge to identify market trends, competitive dynamics, threats, opportunities, and barriers to growth. Translate industry context - including mission modernization, AI-enabled operations, data platforms, cybersecurity, citizen services, and secure cloud adoption - into actionable customer strategies.  Trusted Advisor and Customer Advocacy - Serve as the customer's technology mentor and voice of the customer inside Microsoft. Escalate pressing issues, create feedback loops with product and engineering teams, and advocate for solutions and capabilities that support customer outcomes.  Operational Excellence and Value Realization - Establish governance rhythms, track progress against account and consumption goals, define success metrics, and articulate business value through quantitative and qualitative storytelling.  Other: Embody our culture and values   Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 7+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience Qualifications Required Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 7+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 14+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience. 5+ years experience in digital transformation or using technology to drive customer business outcomes. 4+ years experience in business consulting, consultative selling, or change management. Account Technology IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Business Program Management
Business Program Manager, Global Intern Experience & Innovation
Redmond, WA $152,000 Overview Microsoft’s Early in Profession organization is looking for a strategic, collaborative, and innovative Business Program Manager, Global Intern Experience & Innovation to help evolve Micr Overview Microsoft’s Early in Profession organization is looking for a strategic, collaborative, and innovative Business Program Manager, Global Intern Experience & Innovation to help evolve Microsoft’s global intern experience.   Microsoft’s Intern Program plays an important role in developing future talent and creating meaningful connections between interns, their work, our culture, and our mission. As emerging technologies reshape how people learn, work, and build, we have an opportunity to evolve the internship experience to help early talent develop future-ready capabilities while creating a sense of community and belonging.   In this role, you will lead the design and execution of key elements of Microsoft’s global intern experience, connecting community, belonging, innovation, and skill development across the intern lifecycle. You will own several high-impact intern experiences, including our annual Intern Celebration, while developing new opportunities for interns to experiment, build future-ready skills, form meaningful relationships, and make an impact through their work.   This role is ideal for someone who can connect strategy to execution, bring structure to ambiguity, build for global scale, and use data and insights to continuously improve programs. You will collaborate across Microsoft with business stakeholders, learning partners, managers, employees, regional teams, and program partners to deliver a cohesive and differentiated intern experience. What success looks like Success in this role means creating intern experiences that are relevant, connected, inclusive, and increasingly aligned to the capabilities Microsoft needs for the future.   You will help interns build meaningful relationships, develop future-ready skills, contribute through impactful work, and strengthen their connection to Microsoft. You will use evidence to understand what is working, identify where experiences need to evolve, and help the Intern Program continually improve while delivering effectively at global scale.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  Responsibilities Design and evolve the global intern experience Translate broader talent priorities into scalable experiences that strengthen intern engagement, community, belonging, readiness, and connection to Microsoft. Own the program strategy, experience design, and continuous improvement of flagship intern experiences, including Intern Celebration and community-focused programming. Develop globally scalable approaches that create consistency where it matters while allowing for appropriate regional and cultural differences. Partner with regional teams, vendors, volunteers, and other delivery partners to enable high-quality execution at global scale. Develop and execute programs that strengthen community and belonging across Microsoft’s global intern population and create opportunities for meaningful relationships with leaders and the broader Microsoft community. Design experiences that help interns experience Microsoft’s culture and mission, feel valued for their contributions, and build connections that strengthen their overall internship experience. Develop Frontier skills and innovation experiences Design experiences that expose interns to emerging technologies, experimentation, and evolving ways of working. Create opportunities for interns to apply learning through meaningful work, innovation experiences, collaboration, and problem solving. Test new experience approaches, evaluate their effectiveness, and make recommendations about what should be improved, scaled, or retired. Identify opportunities to connect meaningful project scope and individual ownership with skill development, innovation, and business needs across the broader intern experience. Measure and demonstrate program impact Develop and maintain measurement approaches that assess intern experiences across areas including belonging, engagement, skill development, program effectiveness, and talent outcomes. Establish success measures for assigned programs and use quantitative and qualitative insights to evaluate impact. Analyze trends and identify gaps and opportunities across intern populations, experiences, and geographies. Translate insights into actionable recommendations for program improvements and future investment. Develop clear reporting and narratives that help stakeholders understand program performance, impact, and opportunities. Lead through partnership and influence Build collaborative relationships across Early in Profession, Global Talent Acquisition, learning organizations, HR, business teams, regional partners, vendors, and other Microsoft stakeholders. Lead complex initiatives across organizational boundaries through influence, collaboration, and clear accountability. Create clarity in ambiguous environments and translate program objectives into actionable plans. Anticipate program risks and dependencies and work across teams to drive resolution. Promote experimentation, continuous learning, and an outcome-focused approach to program delivery. Other  Embody our  culture  and  values     Qualifications Required/minimum qualifications Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience. Preferred Qualifications Experience managing complex programs involving multiple stakeholders, dependencies, and workstreams. Experience translating broader organizational priorities into program strategies, plans, and execution. Experience using data, feedback, and insights to evaluate program effectiveness and inform decisions. Demonstrated ability to collaborate and influence across organizational and functional boundaries. Experience designing or managing employee, intern, university, early-career, learning, community, or talent experiences. Experience delivering programs across multiple geographies, businesses, or audiences. Experience with community building, belonging, learning, employee engagement, or experience design. Experience developing measures of success, dashboards, reporting, or other approaches to evaluating program effectiveness. Experience with programs involving emerging technology, innovation, experimentation, or future-of-work capabilities. Experience launching new programs or significantly evolving existing programs. Experience managing detailed program operations, including budgets, complex logistics, timelines, dependencies, and execution plans. Demonstrated ability to navigate ambiguity and convert ideas into actionable, scalable programs. Written and verbal communication skills with the ability to communicate effectively across a range of audiences. Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Software Engineering
Software Engineer II, MSVC Rust Compiler - CoreAI
Redmond, WA $160,650 Overview     Are you interested in building compilers and tools for  Rust and  C++ ? Do you love developer tools? Are you excited about leading the future using LLMs and  agentic tools to advance com Overview     Are you interested in building compilers and tools for  Rust and  C++ ? Do you love developer tools? Are you excited about leading the future using LLMs and  agentic tools to advance compiler development? The MSVC compiler team empowers a broad C++ and, now, Rust , ecosystem on multiple platforms and delivers fundamental improvements in solutions impacting millions of developers and billions of users. The tools we produce ship on a global scale to enable developers to build one of the most widely used and critical software platforms in the industry. We work with and produce cutting-edge AI tooling, helping usher in a wave of AI for software engineering. If you want to get involved in helping Microsoft bring more services and software to Rust and be involved with AI-driven compiler development, this role is for you! Responsibilities     In this role on the Rust compiler team within MSVC, you will Contribute to a shared code generation stack that powers Rust and C++ at Microsoft . Deliver compiler features and optimizations using AI-first development tools. Work with both proprietary and open-source compilers. Do performance analysis of business-critical cloud infra  and AI services . Work directly with customers , both internal and external. Be involved through the complete software lifecycle . Build tools for software developers leveraging AI to accelerate development . Help ensure that Microsoft software and services, from Azure to M365 to Copilot , are built on a safe and secure foundation. Join us and work as part of a passionate team along with some of the best compiler engineers in the industry in an area with a huge impact—there just aren’t that many jobs like this! Qualifications     Required Qualifications:  Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, Rust, C#, Java, JavaScript, or Python OR equivalent experience. Other Requirements:    Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years Preferred Qualifications:  Knowledgeable in compiler design Compiler course work Previous code generation experience (e.g. llvm) Experience working with Rust open-source tools Strong preference for using AI tools and agents to accelerate compiler development Systems programing  Understanding of assembly Comfortable with algorithms and data structures Knowledge of modern CPU architecture fundamentals Knowledge of operating systems fundamentals (Linux and/or Windows) Experience with C, C++, or Rust Experience with debugging, profiling, and/or code analysis Experience communicating technical information clearly in writing and in discussions with varied audiences. Experience collaborating with cross-functional teams to align on priorities and deliver shared outcomes. Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Software Engineering
Senior Software Engineer - Minecraft
Redmond, WA $190,400 Overview The Mojang Player Operations team is looking for a Senior Software Engineer to help drive innovation in Trust and Safety. Our team is accountable for ensuring our players have a world-class Overview The Mojang Player Operations team is looking for a Senior Software Engineer to help drive innovation in Trust and Safety. Our team is accountable for ensuring our players have a world-class experience across all our games and experiences, with a focus on the areas of safety and product security. As an engineer on Trust and Safety, you will work closely with Product Management and Design to architect and implement end-to-end software systems that help our teams and players make better decisions at scale. You'll be expected to rapidly explore solutions, validate ideas through experimentation, and deliver maintainable, well-tested systems that evolve with changing player and business needs.  Responsibilities Proactively architect, build, and operate features across native game clients and cloud services to support initiatives to keep Minecraft players safe and feeling supported.  Take ownership of ambiguous problem spaces across our ecosystem by rapidly evaluating approaches, leveraging available tooling, and designing well-factored systems in alignment with cross-functional partners.  Develop strong partnerships across the engineering organization to bring ‘safe by design’ principles into all parts of the engineering lifecycle and software stack.  Build systems that augment operational workflows through automation, intelligent decision support, and scalable service design.  Prototype and validate solutions quickly, using experimentation and iterative development to identify the highest-impact opportunities.  Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, or Python OR equivalent experience. Preferred Qualifications:  4+ years of experience writing and operating cloud web services, preferably with .NET and Azure  Demonstrated ability to rapidly prototype, iterate, and adopt new tools and technologies to accelerate development and operational effectiveness.   Experience owning a product or feature area end to end including native/C++ code, web services, front-end web tech and data pipelines.   Experience applying automation, machine learning, generative AI, or other data-driven techniques to improve engineering or operational outcomes.   Experience working with mobile, console, or PC entertainment   Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Research Sciences
Research Sciences II
Bangalore, Karnataka Overview The PROSE team is advancing the state of the art in program synthesis and shipping these innovations through flagship Microsoft products that impact millions of users worldwide. These produc Overview The PROSE team is advancing the state of the art in program synthesis and shipping these innovations through flagship Microsoft products that impact millions of users worldwide. These products include the world’s most popular spreadsheet software Excel, the industry-leading IDEs Visual Studio and Visual Studio Code, the power platform suite of products including Power BI, PowerApps, PowerAutomate, and other software tools including Azure Data Studio, Azure Data Monitor, Azure Data Factory, PowerShell, and SQL Server Management Studio. The application domains range from developer productivity, business user low-code/no-code scenarios to even programming education. To power these features PROSE has developed a powerful and flexible framework for program synthesis that leverages techniques from both logical reasoning and machine learning (including LLMs) and combines them in unique ways to synthesize programs automatically. This approach has been recognized with frequent papers at top-tier conferences and awards, including best paper and test-of-time awards. We invite early-career researchers having experience with machine learning or related areas to apply for a full-time position on the PROSE team at Microsoft. The recent success of large language models (LLMs) creates an opportunity to take a qualitative step forward, to extend dramatically the reach of what users can do with Copilots. Our team provides a unique opportunity to work at the intersection of cutting-edge AI research and real-world impact, solving customer problems on a global scale. Associate Researchers II collaborate with other researchers to design and carry out the research underlying state-of-the-art systems, and work together with world-class engineers to implement these systems in production. To learn more about our approach and culture see this award talk on the story behind one of the team’s early innovations: the Flash Fill feature in Excel. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities As an Associate Researcher, you will have the opportunity to: Design and carry out research jointly with other researchers, engineers, and PMs. Work with engineers and PMs to deploy your research to customers. Collaborate with other researchers and longer-term research fellows . Publish in top-tier academic venues. Qualifications Required Qualifications: Master's Degree in relevant field AND 1+ year(s) related research experience. OR Bachelor's Degree in relevant field AND 2+ years related research experience. OR equivalent experience. Preferred Qualifications: Bachelor’s degree in Computer Science or a relevant field AND 2+ years related experience. OR Master’s degree in Computer Science or a relevant field AND 1+ years related experience. OR equivalent experience. 1+ year of research experience in related areas, including, but not limited to, programming language, software engineering, and deep learning. At least 1 paper in top-tier conferences. Experience in training transformer-based models (including collecting and curating training data) as part of research projects in an industrial or academic setting. Have experience and demonstrated interest working in program synthesis, multimodal understanding, natural language to formula generation, skill learning and improvement, trajectory analysis, grading and evaluation, or auto research and evolutionary agents. Solid communication skills. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Content Program Management
Content Program Manager - Consumer Knowledge
Multiple Locations, Multiple Locations $160,650 Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help cust Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. The Customer Experience Architecture (CXA) organization leads the design of our AI-enabled integrated Customer Success and Support motions across MCAPS-Core and drives the implementation requirements across end-to-end customer experience architectures, improving the quality and experience KPIs across MCAPS-Core. Within CXA, our  Knowledge team creates and maintains guidance that helps customers resolve problems and use products confidently. In this proposed consumer portfolio, you will coordinate content improvements across product, support and engineering partners, bringing publishing discipline and AI fluency to trusted customer guidance. As a  Content Program Manager — Consumer Knowledge , y ou will build expertise in support scenarios, content measurement and emerging AI-assisted knowledge experiences within a small portfolio team. Location, flexible-work arrangements and travel will be clarified in the approved posting.  Candidates who live within 50 miles of Microsoft's Redmond campus will be required to work in the office 3 days per week. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Maintain accurate , relevant customer-facing guidance and use evidence to identify content improvements in an assigned consumer portfolio.   Coordinate authors, subject-matter experts and publishing partners to validate , update and retire content on an agreed lifecycle.   Use AI tools to generate and improve drafts, verifying claims, provenance, freshness and customer safety before publication.   Support consumer content/scenario readiness for evolving self-help platforms, expressing requirements while respecting engineering ownership.   Measure content quality, discoverability and customer usefulness; distinguish observed outcomes from assumptions about deflection.   Manage scoped plans, deadlines, prioritization, dependencies and risks under guidance, keeping stakeholders informed.   Learn from customer and Community signals and publishing trends; improve clarity, accessibility and localization readiness. Other Embody our  culture  and  values .  Qualifications Required/minimum qualifications 3+ years experience in program management, digital content publishing/management, or experience in a writing or editing role OR equivalent experience.  Other Requirements  Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check — this position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.  Additional or preferred qualifications Master's Degree in Technical Writing, Technical Communication, Communications, Business, Instructional Design, or related field AND 3+ years experience in program management, digital content publishing/management, or experience in a writing or editing role OR Bachelor's Degree in Technical Writing, Technical Communication, Communications, Business, Instructional Design, or related field AND 5+ years experience in program management, digital content publishing/management, or experience in a writing or editing role OR equivalent experience. 3+ years recent experience with knowledge management and/or digital publishing modalities (e.g., Web, social media, in-product, training). Content Program Management IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Content Program Management
Content Program Manager - Commercial Knowledge
Multiple Locations, Multiple Locations $160,650 Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help cust Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. The Customer Experience Architecture (CXA) organization leads the design of our AI-enabled integrated Customer Success and Support motions across MCAPS-Core and drives the implementation requirements across end-to-end customer experience architectures, improving the quality and experience KPIs across MCAPS-Core. Within CXA, our Knowledge team makes complex product guidance trustworthy and useful for customers. In this proposed commercial portfolio, you will coordinate technical troubleshooting content with product and support experts, using publishing judgment and AI-assisted workflows with accountable human review. As a  Content Program Manager — Commercial Knowledge , you will deepen expertise in enterprise support scenarios, quality controls, content lifecycle and evidence-led prioritization within a small portfolio team.  Candidates who live within 50 miles of Microsoft's Redmond campus will be required to work in the office 3 days per week. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Maintain accurate , relevant customer-facing guidance and use evidence to identify content improvements in an assigned consumer portfolio.   Coordinate authors, subject-matter experts and publishing partners to validate , update and retire content on an agreed lifecycle.   Use AI tools to generate and improve drafts, verifying claims, provenance, freshness and customer safety before publication.   Support consumer content/scenario readiness for evolving self-help platforms, expressing requirements while respecting engineering ownership.   Measure content quality, discoverability and customer usefulness; distinguish observed outcomes from assumptions about deflection.   Manage scoped plans, deadlines, prioritization, dependencies and risks under guidance, keeping stakeholders informed.   Learn from customer and Community signals and publishing trends; improve clarity, accessibility and localization readiness.    Other Embody our  culture  and  values .  Qualifications Required/minimum qualifications 3+ years experience in program management, digital content publishing/management, or experience in a writing or editing role OR equivalent experience.  Other Requirements  Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check — this position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.  Additional or preferred qualifications Master's Degree in Technical Writing, Technical Communication, Communications, Business, Instructional Design, or related field AND 3+ years experience in program management, digital content publishing/management, or experience in a writing or editing role OR Bachelor's Degree in Technical Writing, Technical Communication, Communications, Business, Instructional Design, or related field AND 5+ years experience in program management, digital content publishing/management, or experience in a writing or editing role OR equivalent experience. 3+ years recent experience with knowledge management and/or digital publishing modalities (e.g., Web, social media, in-product, training). Content Program Management IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Security Assurance
Principal Group Security Assurance Manager
Redmond, WA $223,500 Overview Microsoft's Mission is to "Empower every person and every organization to achieve more" and Security is core to that statement.  The M365 product portfolio makes up some of the most widely u Overview Microsoft's Mission is to "Empower every person and every organization to achieve more" and Security is core to that statement.  The M365 product portfolio makes up some of the most widely used and trusted productivity applications and services in the world and is driving AI value through CoPilots. Would you like to help us protect the billions of people these apps empower to accomplish more in their lives? It’s a fun, dynamic, and always interesting set of problems securing these services and protecting our customers. M365 Security is a Growth Mindset team: We constantly take in new information from diverse sources like internal service partners, bug bounty reports, penetration tests, and external customer feedback to learn more about improving how we can keep our customer's data secure. We are tasked with keeping up with and even exceeding the pace of innovation that is required for Microsoft’s mission: To empower every person and every organization on the planet to achieve more. The M365 Security Team is looking for a Principal Group Security Assurance Manager to help us scale our team and drive objectives to meet our goal of offering the most secure and trusted productivity experiences in the world, managing a team of highly capable Security professionals, and getting into the technical details of Security Reviews, Threat Models, and Security Architecture themselves too. This position requires a strong passion for technology, growth engineering, data-informed decision making, partner engagement, and most of all: customer focus. If this sounds like something you would like to do, we’d love to talk to you! Responsibilities Leading teams of Security Assurance professionals and leading them through the AI Transformation. Drive understanding and decision making around Security Incidents and the Post Incident Review (PIR) Process. Driving Secure Engineering policies, practices, and tooling across user-facing services at Microsoft, including AI platforms and implementations. Helping guide Engineering Teams across Microsoft on security best practices. Collaborating with teams across Microsoft to help define the state of the art for detection, prevention, and elimination of security risks. Identifying emerging security problems that need additional focus, and contributing to building solutions to solve them, often utilizing AI. Mentoring others inside and outside of Microsoft on building secure platforms and systems. Plan and manage an expanding portfolio of security and privacy programs and track associated metrics. Any other reasonable activity directed by management. Qualifications Required Qualifications: Master's Degree in Statistics, Mathematics, Computer Science, Risk Management, Cyber Security, or related field AND 4+ years experience in software development lifecycle, large scale computing, threat modeling, cyber security, or anomaly detection OR Bachelor's Degree in Statistics, Mathematics, Computer Science, Risk Management, Cyber Security, or related field AND 6+ years experience in software development lifecycle, large scale computing, threat modeling, cyber security, or anomaly detection OR equivalent experience.  1+ year(s) people management.     Other Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Citizenship & Citizenship Verification: This role will require access to information that is controlled for export under export control regulations, potentially under the U.S. International Traffic in Arms Regulations or Export Administration Regulations, the EU Dual Use Regulation, and/or other export control regulations. As a condition of employment, the successful candidate will be required to provide either proof of their country of citizenship or proof of their U.S. permanent residency or other protected status (e.g., under 8 U.S.C. 1324b(a)(3)) for assessment of eligibility to access the export controlled information. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport. Lawful permanent residents, refugees, and asylees may verify status using other documents, where applicable. Citizenship & Citizenship Verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.   Preferred Qualifications: Master's Degree in Statistics, Mathematics, Computer Science, Risk Management, Cyber Security, or related field AND 8+ years experience in software development lifecycle, large scale computing, threat modeling, cyber security, or anomaly detection (enterprise experience) OR Bachelor's Degree in Statistics, Mathematics, Computer Science, Risk Management, Cyber Security, or related field AND 12+ years experience in software development lifecycle, large scale computing, threat modeling, cyber security, or anomaly detection (enterprise experience) OR equivalent experience. 3+ years people management and/or informal/indirect team leadership experience. Security Assurance M5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Technical Program Management
Digital Community Support Manager
Multiple Locations, Multiple Locations $223,500 Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help cust Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. The Customer Experience Architecture (CXA) organization leads the design of our AI-enabled integrated Customer Success and Support motions across MCAPS-Core and drives the implementation requirements across end-to-end customer experience architectures, improving the quality and experience KPIs across MCAPS-Core. Within CXA, our Community team connects customers with useful support and brings their insights into better products, knowledge and experiences. As a Digital Community Support Manager , y ou will lead a multidisciplinary team across Community, social support, creative media and program delivery, shaping sustainable contributor programs and an evidence-led roadmap. Working with Support, Product, Engineering, Marketing and Data partners, you will improve digital experiences with responsible AI and  human oversight.   Candidates who live within 50 miles of Microsoft's Redmond campus will be required to work in the office 3 days per week. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Set and deliver the digital Community and proactive social-support strategy, roadmap and operating rhythm, managing priorities, dependencies, risks and investment trade-offs.   Manage and develop an inclusive multidisciplinary team across Community, social, creative media and program work; set supplier delivery expectations and resolve escalations through authorized vendor leadership.   Build a sustainable global volunteer and contributor lifecycle, including recruitment, onboarding, support, recognition and development of trusted community leaders.   Lead Community health, moderation, code-of-conduct and crisis-escalation practices with Privacy, Legal and Trust & Safety partners; secure appropriate specialist approvals rather than making unilateral policy decisions.   Translate customer advocacy, listening and contributor feedback into agreed Product, Engineering, Support and Knowledge improvements; lead platform-appropriate, accessible proactive social and digital-media support content.   Define KPI frameworks and instrumentation with Data partners for Community health, content discoverability, resolution and self-service; review evidence, attribution limits and business value with senior leadership.   Evaluate AI-supported deflection, knowledge discovery, workflow, moderation assistance and analytics through supervised experiments, human oversight and Responsible AI, privacy, security, accessibility and safety controls. Other Embody our  culture  and  values .  Qualifications Required/minimum qualifications Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. 1+ year(s) project or people management experience. 3+ years of experience managing cross-functional and/or cross-team projects. Other Requirements  Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check — this position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.  Additional or preferred qualifications Bachelor's Degree AND 12+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience. 4+ years people management experience. 8+ years of experience managing cross-functional and/or cross-team projects. 3+ years of experience in online community management, social media management, customer support, or related digital customer-engagement programs. Experience applying AI or automation to customer support, self-service, knowledge discovery, or moderation, with human oversight, and working with specialist teams on digital safety, privacy, security, accessibility, and community governance. Experience managing budgets, suppliers, or outsourced services and evaluating the business impact of community or customer-support programs.   Technical Program Management M5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Content Program Management
Content Program Manager - Customer Knowledge Experience
Multiple Locations, Multiple Locations $223,500 Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help cust Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. The Customer Experience Architecture (CXA) organization leads the design of our AI-enabled integrated Customer Success and Support motions across MCAPS-Core and drives the implementation requirements across end-to-end customer experience architectures, improving the quality and experience KPIs across MCAPS-Core. Within CXA, our  Knowledge team helps customers find, understand and apply trusted guidance across human and AI-assisted support experiences. As a Content Program Manager — Customer Knowledge Experience , you will lead people and programs that improve customer-facing content, strengthen partner delivery and make knowledge easier to discover and maintain. You will learn across product, support and engineering teams while shaping an evidence-led content operating model. Location, flexible-work arrangements and travel will be specified after recruiting confirms the posting terms.   Candidates who live within 50 miles of Microsoft's Redmond campus will be required to work in the office 3 days per week. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Set a customer knowledge strategy and prioritized roadmap across support/self-help/Learn, using research and customer signals to guide investment.   Own content lifecycle and quality practices for creation, validation, maintenance and retirement; make freshness, trust and customer usefulness measurable.   Lead AI readiness for content through clarity, metadata, source provenance, answerability and human review; manage risks rather than promising automated accuracy.   Build partnerships across product, engineering, support, vendor operations, localization and discoverability, translating content needs into agreed delivery plans.   Turn Community and support insights into formal knowledge improvements, with shared attribution, feedback and governance.   Establish content-health and customer-outcome measures, communicate trade-offs to executives and deliver coordinated cross-organization programs.   Manage and develop an inclusive team through clear priorities, coaching, accountability and sustainable capacity planning.   Other Embody our  culture  and  values .  Qualifications Required/minimum qualifications 7+ years experience in program management, digital content publishing and management, or experience in a writing or editing role OR equivalent experience. 2+ years indirect or direct people management experience. Other Requirements  Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check — this position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.  Additional or preferred qualifications Master's Degree in Technical Writing, Technical Communication, Communications, Business, Instructional Design, or related field AND 8+ years experience in program management, digital content publishing/management, or experience in a writing or editing role OR Bachelor's Degree in Technical Writing, Technical Communication, Communications, Business, Instructional Design, or related field AND 12+ years experience in program management, digital content publishing/management, or experience in a writing or editing role OR equivalent experience. 7+ years recent experience with knowledge management and/or digital publishing modalities (e.g., Web, social media, in-product, training). 3+ years experience working in a complex, matrixed organization. 5+ years people management experience.   Content Program Management M5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Software Engineering
Principal Software Engineer
Tokyo, Tokyo-to Overview The Artificial Intelligence Performance team at Microsoft develops AI software that enables running AI models everywhere, from world’s fastest AI supercomputers, to servers, desktops, mobile Overview The Artificial Intelligence Performance team at Microsoft develops AI software that enables running AI models everywhere, from world’s fastest AI supercomputers, to servers, desktops, mobile phones, IoT devices and internet browsers. We collaborate with our hardware teams and partners, both internal and external, and operate at the intersection of AI algorithmic innovation, purpose-built AI hardware, systems, and software. We are a team of highly capable and motivated people that pride themselves on a collaborative and inclusive culture. We own inference performance of OpenAI and other state of the art LLM models and work directly with OpenAI on the models hosted on the Azure OpenAI service serving some of the largest workloads on the planet with trillions of inferences per day in major Microsoft products, including Office, Windows, Bing, SQL Server, and Dynamics. As a Senior and/or Principal Software Engineer - Performance on the team, you will have the opportunity to work on multiple levels of the AI software stack, including the fundamental abstractions, programming models, compilers, runtimes, libraries and APIs to enable large scale training and inferencing of models. You will benchmark OpenAI and other LLM models for performance on GPUs and Microsoft HW, debug and optimize performance, monitor performance and enable these models to be deployed in the shortest amount of time and the least amount of HW possible helping achieve Microsoft Azure's capex goals.This is a hands-on technical role requiring software design and development skills. We’re looking for someone who has a demonstrated history of solving technical problems and is motivated to tackle the hardest problems in building a full end-to-end AI stack. An entrepreneurial approach and ability to take initiative and move fast are essential. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities As an Engineer on the team the common tasks of the job would include, but not be limited to: Identify and drive improvements to end-to-end inference performance of OpenAI and other state-of-the-art LLMs Measure, benchmark performance on Nvidia/AMD GPUs and first party Microsoft silicon Optimize and monitor performance of LLMs and build SW tooling to enable insights into performance opportunities ranging from the model level to the systems and silicon level to improve customer experience and reduce the footprint of the computing fleet Enable fast time to market of LLMs/models and their deployments at scale by building SW tools that afford velocity in porting models on new Nvidia and AMD GPUs Design, implement, and test functions or components for our AI/DNN/LLM frameworks and tools Speeding up/reducing complexity of key components/pipelines to improve performance and/or efficiency of our systems Communicate and collaborate with our partners both internal and external Embody Microsoft's Culture and Valu Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.   Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.   Preferred Qualifications: Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.  Technical background and solid foundation in software engineering principles, computer architecture, GPU architecture, HW neural net acceleration Experience in end-to-end performance analysis and optimization of state of the art LLMs, including proficiency using GPU profiling tools Experience in DNN/LLM inference and experience in one or more DL frameworks such as PyTorch, Tensorflow, or ONNX Runtime and familiarity with CUDA, ROCm, Triton Cross-team collaboration skills and the desire to collaborate in a team of researchers and developers     #AIInfra This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Software Engineering
Software Engineering II - AI Compiler Engineer
Multiple Locations, Multiple Locations $160,650 Overview The AI Frameworks team at Microsoft develops the AI software used to train and deploy the world’s most advanced AI models. We build software for Microsoft’s next-generation supercomputers an Overview The AI Frameworks team at Microsoft develops the AI software used to train and deploy the world’s most advanced AI models. We build software for Microsoft’s next-generation supercomputers and the Maia-200 AI accelerator, working closely with hardware architects, platform engineers, researchers, and ML developers. Our interdisciplinary team operates at the intersection of AI, compiler engineering, systems software, and high-performance computing. We have a collaborative and inclusive culture and participate in the open-source community. We are seeking a Software Engineer II - AI Compiler Engineer to join the Maia Code-gen team. You will work on the fundamental mechanisms for building and deploying application code to Microsoft AI accelerator devices. This includes analyzing and modifying code through the LLVM IR API, implementing dynamic code-generation and JIT-compilation features, and developing system and runtime components for dynamic-code deployment. This is a hands-on technical role for someone who enjoys solving difficult engineering problems, takes initiative, and wants to help build an end-to-end AI software stack.   At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth mindset culture, we innovate responsibly and measure success by shared progress people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone.  Responsibilities Design and implement robust, maintainable software architectures and components for dynamic code generation and deployment. Analyze and transform code using LLVM IR and develop advanced JIT-compilation features. Build system and runtime components that support deploying application code to AI accelerator devices. Develop software in C/C++, Python, and other languages as appropriate. Collaborate across disciplines, from hardware architects to ML developers. Identify requirements, scope solutions, estimate work, and plan deliverables. Contribute to sound engineering practices and an inclusive, collaborative team culture. Qualifications Required/minimum qualifications Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, or Python OR equivalent experience.    Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred qualifications Bachelor’s degree in computer engineering, computer science, or a related technical field, or equivalent experience. 2+ years of software development experience. 1+ years of experience with C/C++ 1+ years of experience developing software for GNU/Linux or another Unix-like platform. 1+ years of experience with optimized systems‑level programming. Experience building compilers or other tooling using compiler frameworks like LLVM. #AIInfra Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Software Engineering
Software Engineer: Intern Opportunities for University Students - CoreAI - Redmond, WA
Redmond, WA Overview Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring y Overview Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential, and excitement for the journey ahead.   CoreAI’s objective is to empower everyone to shape the future with AI. For developers, this means using AI-powered tools and agents to transform the entire software development lifecycle. For organizations, this means moving beyond first-generation AI applications and into a world of dynamic, agentic applications that are designed from the ground up to act on their behalf with intelligence, memory, adaptability, and security at their core. To drive this transformation, CoreAI is building a complete set of AI-powered developer tools, on top of a full-stack AI app and agent factory, with security and trust baked in from the start, that reaches from the cloud to the edge.   As a Software Engineering Intern on AI and ML projects, you will work with teammates to solve problems and build innovative software solutions that leverage AI technologies. You will apply your passion for customers and product quality as you provide technical guidance to Technical Program Managers and Product Managers. You will learn and adopt relevant new AI technologies, tools, methods, and processes to leverage in your solutions. You will also consider the impact of AI technology, including applying Microsoft’s responsible AI practices. This opportunity will enable you to advance your career by designing, developing, and testing next-generation software that will empower every person and organization on the planet to achieve more.    At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.     The target start range for this role is Summer 2027. Responsibilities Applies engineering principles and AI techniques to solve complex problems through sound and creative engineering.   Works with appropriate stakeholders to determine user requirements for a feature.   Understands and applies Microsoft’s responsible AI practices to ensure the systems you work on meet our commitments to our customers.  Quickly learns new engineering methods, emerging AI and machine learning techniques and incorporates them into work processes.   Seeks feedback and applies internal or industry best practices to improve technical solutions.   Demonstrates skill in time management and completing software projects in a cooperative team environment.   Reviews current developments and proactively seeks new knowledge that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.   Qualifications Required Qualifications  Currently pursuing Bachelor’s Degree in Computer Science or related technical field with at least one semester/term remaining following the completion of the internship, OR currently pursuing Master’s Degree in Computer Science or related technical field with at least one semester/term remaining following the completion of the internship.    Preferred Qualifications: One year of programming experience in an object-oriented language.  Ability to demonstrate an understanding of computer science fundamentals, including data structures and algorithms and AI/machine learning concepts.  Experience with AI/ML projects, such as developing machine learning models, working with large datasets, or implementing AI solutions in real-world applications.  Familiarity with AI frameworks and libraries like TensorFlow, PyTorch, or scikit-learn.  Experience using AI tools such as GitHub Copilot, Claude Code, and Microsoft Roo Code, with an understanding of their strengths and limitations. The base pay range for this internship is USD $5,690.00 - $11,210.00 per month. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $7,410.00 - $12,250.00 per month. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-intern-pay Microsoft accepts applications and processes offers for these roles on an ongoing basis throughout the academic calendar (September - April) This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Nov 02 Software Development
Explore Program Engineering Internship Opportunities: First-Year Students, Redmond
Redmond, WA Overview Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring y Overview Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential, and excitement for the journey ahead.  As an Explore Intern, you will experience the primary phases of the product development cycle: design, build, and quality. You will work in a pod with other Explore Interns as you gain experience in software engineering, product management, and technical program management. This opportunity will allow you to explore various roles in a collaborative learning environment, enhance your problem-solving skills, and learn through mentoring, community building, and networking opportunities. At Microsoft, Explore Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology. As an intern at Microsoft, you’re stepping into a world of real impact from day one. You’ll collaborate with global teams on meaningful projects, explore cutting-edge technologies like AI, and kick start your career while doing it. With a strong focus on learning and development, this is your opportunity to grow your skills, build community, and shape your future, all while being supported every step of the way. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Gains hands-on experience with various software development tools and programming languages. Works closely with manager, mentors, and a group of interns to evaluate requirements, estimate costs, and create and implement features and services. Experiences core tech disciplines (Software Engineering, Product Management, and Technical Program Management). Qualifications Required Qualifications Currently pursuing full-time Bachelor’s degree. Must be enrolled in first year of a 4-year undergraduate degree program at time of application. Completed an Introduction to Computer Science course (or equivalent class) as well as one semester of calculus (or equivalent) by the start of the program. Preferred Qualifications Demonstrated interest in majoring in computer science, computer engineering, software engineering, or related technical major.  #EiP #explorer The base pay range for this internship is USD $25.96 - $47.77 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $37.58 - $54.04 per hour. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-intern-pay Applications for this role will be accepted during the first week of each month from November through February, or until all positions are filled. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 31 Business Program Management
Foundational Offers Sr. Product Manager, Regulated Markets
Seattle, WA $217,250 Overview Candidate-facing role description   With more than 45,000 employees and partners worldwide, the Customer and Commercial Success (CCS) organization is on a mission to empower customers to acc Overview Candidate-facing role description   With more than 45,000 employees and partners worldwide, the Customer and Commercial Success (CCS) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction — whether in-product, digital, or human-centered. CCS is responsible for end-to-end services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CCS and help us accelerate AI transformation for our customers and the world.    The Service Portfolio and Delivery organization, part of CCS, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovative solutions that accelerate business value, drive operational excellence, and nurture long-term loyalty. One of the key mechanisms through which Microsoft activates the incredible talent of its technical teams for customer success is Microsoft Unified. Unified enables a proactive approach with customers that accelerates value creation and sustains growth for the Microsoft Cloud. It serves as a growth engine for the company by getting hands-on with customers to understand their priorities and help drive adoption and optimization at speed.    The Unified Foundational Offers team creates and brings to market commercial offerings that provide expert guidance and problem resolution, ensuring customers get value and success from their Microsoft technologies.    Role overview    Microsoft is expanding our sovereign cloud portfolio to enable cloud and AI innovation in regulated markets, giving customers greater control over where their data resides, how it is protected and governed, and how workloads operate across public, hybrid, private, and disconnected environments. As the Foundational Offers Product Manager, Regulated Markets, you will translate evolving regulatory, sovereignty, and customer requirements into scalable service offers and differentiated customer experiences. You will own the end-to-end offer strategy and design across Microsoft Solution Areas and partner closely with Finance, Sales, Delivery, Operations, GTM, Deal Desk, and Customer Success to develop, launch, scale, and manage these offerings globally.     Responsibilities Define Offer Product Strategy: Craft the vision and business goals that drive the strategy for offers in the regulated market segment, with a strong emphasis on customer success, resilience, security, and AI-driven innovation. Define and prioritize a multi-year regulated-market support roadmap, balancing customer demand, market opportunity, delivery feasibility, investment requirements and business impact. Simplify the portfolio by establishing clear offer differentiation and planning the transition of legacy offerings into scalable, standardized commercial models.   Offer Scope & Compliance by Design: Define supported customer scenarios, environments, personnel requirements and delivery boundaries. Partner with CELA, security, privacy and Delivery to ensure commercial commitments are supported by operational controls and validated capabilities. Establish clear processes for evaluating new requirements and preventing unsupported customer commitments.   Customer & Market Insights: Translate customer feedback, field insights, regulatory developments and competitive intelligence into prioritized requirements for government and regulated commercial customers   AI-Driven Innovation: Collaborate with engineering and data science teams to embed AI capabilities into product design and delivery, enhancing customer outcomes and operational efficiency.    Cross-Functional Enablement: Partner with engineering, Delivery, and other operations teams to translate product vision into scalable support models, consistent delivery frameworks, and global capacity planning; including our Government Cloud. Translate offer requirements into business requirements, entitlement, onboarding, case-routing and access controls, personnel verification, tooling and capacity plans. Validate end-to-end customer scenarios through product design, UAT and ensure readiness across supported commercial and government environments.   Business & Portfolio Economics: Develop and maintain market sizing, adoption forecasts, pricing and investment cases in partnership with Finance and Delivery. Evaluate cost-to-serve, capacity requirements and profitability; use actual customer adoption and delivery experience to refine assumptions and prioritize investments.   Operational Execution: Own the operational strategy for new and existing offerings, including customer transitions, renewals, SKU architecture, packaging, pricing, and incentives.    GTM, Field Activation & Adoption: Partner with Sales, Product Marketing and Customer Success to define target segments, customer value propositions and routes to market. Drive role-based field readiness, early-adopter customer engagement and repeatable sales motions, with clear ownership of activation milestones and adoption outcomes. Business Process : Establish and manage core business processes including taxonomy, business rules, and performance reporting. Ensure adherence to the full product lifecycle with clear go/no-go checkpoints.    Qualifications Required / Minimum Qualifications    Bachelor’s Degree in Business, Operations, Finance, or a related field AND 10+ years of experience in product management, program management, process management, or process improvement — OR equivalent experience.  Additional or Preferred Qualifications    Master’s Degree in Business, Operations, Finance, or a related field.  Sovereign market expertise: Understand the requirements driving government and regulated customers, including data residency, operational sovereignty, security, compliance, local personnel/access requirements, and disconnected or customer-controlled environments. Proven track record in end-to-end product or offer management, from ideation to launch and scale, with measurable business impact.  Demonstrated experience working with Customer Support or Professional Services organizations, including their operational models and customer engagement strategies.    Experience bringing commercial offerings to market — including pricing, packaging, SKU/offer architecture, and incentive design.  Experience partnering with engineering or data science teams to embed AI/ML capabilities into products or services.  Exceptional strategic analysis and creative problem-solving skills, with the ability to manage ambiguity and deliver clear, actionable solutions.  Excellent cross-functional collaboration skills, with the ability to influence and align stakeholders across all levels.  Experience presenting product strategy, roadmaps, and business outcomes to senior executives.  Deep understanding of Microsoft’s solution areas: Infrastructure; Digital & App Innovation; Data & AI; Business Applications; Modern Work; and Security.  Familiarity with Microsoft Unified Support and competing offerings from AWS, Google Cloud, Salesforce, and others is a plus.    Business Program Management IC6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 31 Business Program Management
Unified Foundational Offers Strategy and Operations Lead
Seattle, WA $217,250 Overview Candidate-facing role description   With more than 45,000 employees and partners worldwide, the Customer and Commercial Success (CCS) organization is on a mission to empower customers to acc Overview Candidate-facing role description   With more than 45,000 employees and partners worldwide, the Customer and Commercial Success (CCS) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction — whether in-product, digital, or human-centered. CCS is responsible for end-to-end services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CCS and help us accelerate AI transformation for our customers and the world.   The Service Portfolio and Delivery organization, part of CCS, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovative solutions that accelerate business value, drive operational excellence, and nurture long-term loyalty. One of the key mechanisms through which Microsoft activates the incredible talent of its technical teams for customer success is Microsoft Unified. Unified enables a proactive approach with customers that accelerates value creation and sustains growth for the Microsoft Cloud. It serves as a growth engine for the company by getting hands-on with customers to understand their priorities and help drive adoption and optimization at speed.   The Unified Foundational Offers team creates and brings to market commercial offerings that provide expert guidance and problem resolution, ensuring customers get value and success from their Microsoft technologies.     Role overview   Lead the portfolio operating layer for Foundational Offers across enterprise and mission-critical services. This is a senior services and support business leadership role, bringing horizontal accountability to a portfolio that spans embedded AI guidance through premium engineering partnership. You will connect portfolio economics, pricing, delivery capacity, engineering priorities and investment returns so that leaders can make coherent decisions across the full support and services ladder.   Working as a peer to offer program leaders, you will establish shared operating models and turn competing business needs into defensible portfolio choices. Success is measured by decisions changed: pricing revised to protect differentiated customer value, engineering priorities sharpened and capacity assumptions corrected before funding. You will enable stronger revenue and margin quality, retention, value realization and upgrade movement through influence and business judgment, rather than acting as a sole quota owner or a coordination-only program manager.   Responsibilities Establish a common portfolio taxonomy and revenue-attribution framework so offer leaders, Finance and delivery teams work from a single view of offers, customer value, delivery models and economics.   Own the integrated demand and capacity model across support, customer success and engineering. Test how AI deflection and autonomous resolution change human demand, cost-to-serve and premium-service capacity, using delivery-owner inputs rather than replacing their accountability.   Shape coherent pricing architecture across percentage-of- product-value , consumption and bespoke or multi-year motions. Challenge structures that undercut premium tiers, preserve increasing value across the service ladder and ensure delivery economics support sustainable margin.   Arbitrate competing engineering and commerce-platform asks into one ranked portfolio priority list. Bring evidence-based trade-offs to cross-functional leaders and connect investment choices to customer outcomes, delivery feasibility and expected returns.   Define a common portfolio scorecard spanning cost-to-serve, margin, renewals, attach and upgrade movement, and campaign influence. Align definitions for AI deflection, autonomous resolution and time-to-guidance where relevant; use the scorecard to improve decisions, not simply report activity.   Set the portfolio governance model, decision standards and accountability expectations. Partner with offer program leaders and operational coordination support to embed the models in business rhythms, resolve cross-portfolio tensions and communicate defensible consolidated positions.   Qualifications Required qualifications  Bachelor’s Degree in Business, Operations, Finance, or a related field AND 10+ years of experience in product management, program management, process management, or process improvement — OR equivalent experience.  Preferred qualifications Master’s Degree in Business, Operations, Finance, or a related field. Demonstrated leadership of a services or support business, with accountability for a P&L or portfolio scorecard and evidence of improving business decisions and outcomes. Fluency in portfolio economics, cost-to-serve, demand and capacity modeling, and investment-return analysis; ability to turn uncertain assumptions into actionable operating choices. Strong commercial judgment in pricing and service-tier differentiation, including the ability to challenge proposals that weaken customer value progression or delivery economics. Credibility with Finance, support delivery and product engineering leaders; demonstrated ability to influence senior peers, arbitrate competing priorities and drive adoption without relying on direct authority. Ability to establish common definitions, decision rights and operating models across a complex portfolio, and explain trade-offs clearly to executive and cross-functional audiences. Experience integrating enterprise support, customer success and premium mission-critical services into a coherent portfolio operating model. Experience assessing how AI-enabled guidance, deflection or autonomous resolution affects service demand, capacity and customer outcomes. Experience with consumption-based, value-linked and bespoke or multi-year service pricing, and with commerce or engineering transformation prioritization. Experience building portfolio scorecards that connect retention, attach and upgrade behavior, delivery economics and investment decisions.    Business Program Management IC6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Research Sciences
Research Intern - Office of Applied Research
Redmond, WA Overview Research Internships at Microsoft provide a dynamic environment for research careers with a network of world-class research labs led by globally-recognized scientists and engineers, who purs Overview Research Internships at Microsoft provide a dynamic environment for research careers with a network of world-class research labs led by globally-recognized scientists and engineers, who pursue innovation in a range of scientific and technical disciplines to help solve complex challenges in diverse fields, including computing, healthcare, economics, and the environment. The Office of Applied Research in Microsoft seeks research interns to conduct state-of-the-art applied research. Applied research is impact-driven research. It applies empirical techniques to real world problems in a way that transforms theory into reality, advancing the state-of-the-art in the process.    The Office of Applied Research brings together experts in frontier Artificial Intelligence (AI) model development and human-centered AI to tackle real-world challenges at scale in the enterprise AI space. We work closely with research and product partners to ensure Microsoft is advancing cutting-edge research aligned with our core product interests.  Ideal candidates have proven experience in various fields such as Generative AI, Large Language Models (LLMs), Natural Language Processing (NLP), Reinforcement Learning (RL), Learning from human feedback and Human-centered AI. We are particularly interested in candidates with expertise in areas such as reinforcement learning and model mid- and post-training, continual learning, differential privacy, human-AI collaboration, or the development and evaluation of enterprise AI agents, including learning from user feedback in real-world deployments. Responsibilities Research Interns put inquiry and theory into practice. Alongside fellow doctoral candidates and some of the world’s best researchers, Research Interns learn, collaborate, and network for life. Research Interns not only advance their own careers, but they also contribute to exciting research and development strides. During the 12-week internship, Research Interns are paired with mentors and expected to collaborate with other Research Interns and researchers, present findings, and contribute to the vibrant life of the community. Research internships are available in all areas of research, and are offered year-round, though they typically begin in the summer. Qualifications Required Qualifications Currently enrolled in a Doctorate Degree program in Computer Science, Information Science, Statistics, Information Systems, Economics, Operation Research or a related STEM field.      Other Requirements Research Interns are expected to be physically located in their manager’s Microsoft worksite location for the duration of their internship. In addition to the qualifications below, you’ll need to submit a minimum of two reference letters for this position as well as a cover letter and any relevant work or research samples. After you submit your application, a request for letters may be sent to your list of references on your behalf. Note that reference letters cannot be requested until after you have submitted your application, and furthermore, that they might not be automatically requested for all candidates. You may wish to alert your letter writers in advance, so they will be ready to submit your letter.      Preferred Qualifications 1+ year(s) of experience in conducting research and writing peer-reviewed publications. Ability to think unconventionally to derive creative and innovative solutions. Actively conducting research in at least one of the following areas:  Collaborative or Multi-party AI Agents (e.g. AI teammates) Mid- and post-training for LLMs / Agents Learning from user interaction or feedback Synthetic data generation for LLM evaluation and fine-tuning Understanding, verifying, or evaluating LLMs outputs Differential privacy for LLM and data Continual Learning / Test-time Training Agents (e.g. Memory, Goal management, Inter-Agent conversations) Multi Agent Simulations (e.g. evaluating or training AI agents in collaborative settings) Forward deployment for enterprise AI Ability to collaborate effectively with your mentor and others in Microsoft on research projects. Demonstrated interpersonal and communication skills, cross-group, and cross-culture collaboration skills.     The base pay range for this internship is USD $6,810 - $13,480 per month. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $8,920 - $14,610 per month.   Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:  https://careers.microsoft.com/us/en/us-intern-pay   Microsoft accepts applications and processes offers for these roles on an ongoing basis throughout the academic calendar (September - April). This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Financial Analysis
Financial Analyst: Finance Rotation Program (FRP)
Redmond, WA $106,400 Overview Come build community, explore your passions and do your best work at Microsoft. This opportunity will allow you to bring your aspirations, talent, potential - and excitement for the journey Overview Come build community, explore your passions and do your best work at Microsoft. This opportunity will allow you to bring your aspirations, talent, potential - and excitement for the journey ahead. Microsoft’s Finance Rotation Program (FRP) is one of the premier financial analysis programs in tech. This opportunity is an investment in early-in-profession talent, offering training within core finance teams that are driving industry-leading work. Our analysts take on some of the biggest challenges in Finance and have the chance to work abroad, all while building a strong community with their cohort. Over the course of two years, FRP Analysts will complete up to four, six-month rotations in Financial Planning & Analysis roles. They’ll get to submit preferences for teams that interest them most across corporate finance, sales and product groups like Azure, M365, and XBOX, all while using best-in-class AI tools to solve complex business problems. As an FRP Analyst, you can expect to develop your finance skills rapidly, contribute meaningfully, and interact with senior leaders, gaining insights and mentorship to help you accelerate your career. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Apply deep analytical thinking and finance acumen to solve business problems, utilizing financial modeling to deliver actionable insights. Leverage AI tools and data mining/querying methods to enhance the speed and quality of financial analysis while actively learning and recommending process improvements for reporting and data collection. Communicate analysis clearly and logically to drive recommendations and decision-making. Conduct comprehensive reviews of financial documentation, ensuring accuracy and compliance with company policies and regulatory standards. Embody our  culture and  values. Qualifications Required Qualifications Bachelor's Degree (or currently pursuing) in Finance, Economics, Business Administration, Data Science, or a related field. OR equivalent experience. Proven experience in Excel or equivalent tools. Understanding of fundamental finance concepts and business acumen, including data modeling, data analytics, FP&A, forecasting, interpreting financial statements, and reporting. Preferred Qualifications Experience with analytics tools like Power BI. Experience using AI to improve efficiency and quality. Financial Analysis IC2 - The typical base pay range for this role across the U.S. is USD $70,400 - $125,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $95,000 - $142,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Software Engineering
Principal Software Development Engineer - XBOX Product Growth
Multiple Locations, Multiple Locations $199,950 Overview At XBOX, we have an ambitious goal to reach 1B daily active users by helping more people discover games, connect with others, and play wherever they are. Over the past 25 years, XBOX has bui Overview At XBOX, we have an ambitious goal to reach 1B daily active users by helping more people discover games, connect with others, and play wherever they are. Over the past 25 years, XBOX has built a passionate global community, innovative hardware and services, and some of the world’s most beloved gaming franchises. How people discover, access, and engage with games is changing rapidly, creating new opportunities for Xbox to grow. XBOX Growth helps unlock these opportunities and reach new audiences through a rigorous, data-informed approach. We combine data, analytics, and product experimentation to learn what works and build experiences that attract, engage, and retain users. Our work enables teams across XBOX to turn insights into measurable impact for users and the business. Join the XBOX Growth's Product team and help build the exemplar of a small engineering team leveraging data informed decision making, agile product engineering, and experimentation. You will sit at the intersection of product design, engineering, and data, crafting experiments that shape how millions of players discover, return to, and stay engaged with XBOX. XBOX is currently resetting its strategy to focus on Core, Content, Creation, and Connection. Growth Product focuses on the Core pillar, through winning on console, delighting players, and giving them reasons to come back and experience the magic of gaming in our ecosystem. This role is about shipping fast, learning through data backed experimentation, iterating on what works and building learning and judgement on what does not. You will work across the whole stack, the whole player journey, and multiple feature areas; no feature area is off limits and this team chooses work based on impact not organizational boundaries. You will accelerate and define data driven development through AI enhanced workflows. You will have measurable business impact by turning learnings into leverage and owning ideas through to execution and scaling. Responsibilities Experiment Shape the future of the XBOX experience. Propose the hypothesis and product vision, not just the technical implementation. Size the opportunity, define success, and execute. Design, ship, and iterate on growth experiments across surfaces, services, and feature areas all to increase Console retention and daily active users Design telemetry, metrics, and analytics systems so results can be read without ambiguity, and analyze scorecards objectively. Ship what worked and retire what did not, including your own ideas Build comfortability with being wrong often, owning learnings, and fast pivots and iteration Provide strong product vision. You will form your own opinions about what is worth building, and you can defend a ranked set of hypotheses with the metric each would move Engineer Build across the stack: service, client, and instrumentation work on console, and possibly even web, mobile, or external surfaces from prototype through general availability Make focused, reviewable changes in codebases owned by other teams, and leave their owners glad you were there; make the changes others missed and wished they could have done. Participate in the team's live-site and on-call rotation Demonstrate an ability to enter a large, unfamiliar codebase, orient quickly, and land substantial technical changes to enable team success. Enhance Significantly accelerate the team through agentic workflows and AI evolution across all facets of the engineering lifecycle. Mentor engineers and raise the bar through design reviews, code reviews, and engineering practices Exercise judgement on experiments. Decide when to scale, iterate, or abandon Build secure, reliable, high-performing systems that meet Microsoft's privacy, compliance, and security requirements Exercise creativity and judgement to balance speed and rigor and find cheap tests for expensive questions and ways to prove impact with minimal upfront investment Use hypothesis-driven development to measurably move key metrics Qualifications Required Qualifications Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, XAML, Java, JavaScript, TypeScript, or Python OR equivalent experience. Preferred Qualifications 3+ years shipping A/B tests end-to-end in production (design → instrumentation → analysis → rollout), including improving experiment quality and guardrails Experience in growth engineering, retention, engagement, acquisition, or experimentation-focused teams. 6+ years building and shipping full stack features across modern front ends (TypeScript, React, XAML) together with production services (C#, .NET) on cloud infrastructure such as Microsoft Azure Demonstrated track record of proposing product ideas that were shipped and measured, and of owning a growth, engagement, retention, or monetization metric across a sequence of experiments Experience with cross functional and cross team collaboration including making production changes in codebases owned by other teams, navigating unfamiliar architectures, driving partner review processes, and engaging independently with design, product, and engineering across organizational boundaries Experience with large-scale telemetry, metric design, and querying analytics tooling (for example, Kusto, Databricks, or comparable data platforms) Demonstrated experience leaning heavily on AI to accelerate engineering velocity, including using AI tools to research, prototype, implement, debug, and iterate on production features Experience in shipping consumer products at scale - gaming, entertainment, commerce, or subscription businesses Software Engineering IC5 - The typical base pay range for this role across Canada is CAD $142,400 - CAD $257,500 per year. Find additional pay information here: https://careers.microsoft.com/v2/global/en/canada-pay-information.html Software Engineering IC5 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 142,400 $ CAD à 257,500 $ CAD par année. Pour plus d'information au sujet de la rémunération, veuillez cliquer ici: https://careers.microsoft.com/v2/global/en/canada-pay-information.html Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la demande d’accommodement. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Business Management
Senior Business Manager
Multiple Locations, Multiple Locations $169,750 Overview Microsoft Customer and Partner Solutions-Core (MCAPS) accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners aro Overview Microsoft Customer and Partner Solutions-Core (MCAPS) accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. The Customer & Commercial Success (CCS) organization, an organization within MCAPS-Core, is the connected engine that turns Microsoft’s commercial strategy into execution at scale — making it simpler and faster for the field to win for every customer, in every segment, region, and role. The organization brings together planning, landing, execution excellence, services portfolio and delivery, and field activation across Account Team Unit, Specialist Team Unit, and Customer Support Unit to accelerate customer value, drive growth, and strengthen the end-to-end experience across every customer moment. The Senior Business Manager serves as a strategic partner to the General Manager, helping drive the organization’s business priorities, operating rhythm, and overall effectiveness. The role leads key rhythm-of-the-business activities, planning and budget processes, and coordination of business reviews and leadership priorities. It partners across the leadership team on organization-level people initiatives, workforce planning, communications, and employee engagement. The Business Manager also drives cross-team initiatives, tracks commitments and business performance, and helps identify and resolve issues that cut across organizational boundaries. The role enables the GM and leadership team to stay focused on the highest-priority business, customer, and organizational outcomes. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Lead business strategy execution and operational excellence: Drive organizational planning, rhythm of business, governance, performance management, and execution of strategic priorities by creating clarity, aligning stakeholders, and ensuring measurable business outcomes. Own financial, resource, and continuity planning: Design and manage complex budgets, forecasting, headcount and resource strategies, business continuity planning, and performance improvement actions while ensuring compliance, accountability, and fiscal discipline. Maximize leadership effectiveness and organizational health: Serve as a trusted advisor to senior leaders through executive communications, stakeholder management, strategic guidance, culture and inclusion initiatives, compliance oversight, and organizational development. Deliver enterprise-wide programs and strategic change: Lead large-scale cross-functional projects, influence decision-making across organizations, build alignment among diverse stakeholders, and coordinate complex initiatives that drive business transformation and operational success. Qualifications Required/minimum qualifications Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 6+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR equivalent experience. Additional or preferred qualifications Master's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 12+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR equivalent experience. Business Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Business Support
Senior Executive Business Administrator
Redmond, WA Overview The Copilot Agents & Search Quality (CASQ) org is looking for an Executive Business Administrator . This role will support the Corporate Vice President and the worldwide organization tha Overview The Copilot Agents & Search Quality (CASQ) org is looking for an Executive Business Administrator . This role will support the Corporate Vice President and the worldwide organization that builds Microsoft 365 Copilot Search & Chat. The ideal candidate will possess the ability to work effectively under pressure, within short time constraints, prioritize while multi-tasking, deal with ambiguity and have an aptitude to work independently without significant oversight or instruction, to achieve results with a high degree of accuracy and attention to detail. The candidate will have a bias for action, ability to refine and execute, be collaborative, and will lead other administrators within the organization.  Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Demonstrated experience supporting a globally distributed organization and navigating multiple time zones, cultures, and regional working norms. Exercises strong judgment in balancing executive priorities with equitable access and reasonable working hours across geographies. Serve as a connector across the executive's global leadership team, administrative community, and key stakeholders, ensuring effective information flow, coordination, and follow-through across geographies. Calendar management with attention to accuracy, timeliness, conflict resolution and alignment to the leader’s priorities and commitments. Maintain a level of leadership and professionalism that exemplifies Microsoft’s values through Respect, Integrity, and Accountability. Lead and develop a team of Executive / Business Administrators including hiring, onboarding, performance management, and career growth while setting consistent support standards, coverage models, and best practices. Planning and coordinating domestic and international travel end-to-end including the proactive anticipation of any, and all logistics and itineraries, as well as the reconciling and submission of expense reports. Function as interim approver on team expense reports, ensuring coding accuracy. Collaborate on planning and support of all-up events including all hands, offsites, morale events, and other group meetings as needed. Assist with the management of the rhythm of the business (ROB) processes in partnership with Chief of Staff. Forecast and manage budget for morale, travel and entertainment, and training. Manage space for the organization which includes proactively lead office space management and the transition to a hybrid workplace model for the organization, plan and execute space planning and shuffles including building upgrade projects. Ensure awareness and compliance with administrative operations policies and procedures. Distribution and group membership management and ownership Required Qualifications: 5+ years administrative, business support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper level management. Preferred Qualifications: 6+ years of demonstrated success supporting a senior executive. Proficiency in Microsoft Office applications (i.e., Teams, Outlook, Word, Excel, PowerPoint, etc.). Supported a global team, with remote employees, dealing with ambiguity in a timely manner. Excellent organizational, analytical, and verbal / written communication skills. Able to work effectively under pressure and act with appropriate urgency within short time constraints and shift priorities, and in relatively ambiguous and complex situations without having to know all the details. Understanding of the business and what is important at different times by mapping where time is spent to key priorities. High level of integrity and ability to manage sensitive and confidential information with discretion and professionalism. Proactive anticipation of executive needs and able to work independently to make administrative decisions and engage with senior-level audience on behalf of the executive. Knowledge of corporate organization, departmental business practices, and tools are strongly preferred. Proficiency and solid working knowledge of Microsoft internal systems and tools such as Employee Central, HeadTrax, HR Insights, MS Expense, My Order, iCIMS preferred. Advanced knowledge using Microsoft productivity tools including Outlook, Word, Excel, and PowerPoint. Experience using OneNote, SharePoint, Teams, and similar collaboration tools. #CAP #Copilot   Qualifications Required Qualifications: 5+ years administrative, business support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper level management. Preferred Qualifications: 6+ years of demonstrated success supporting a senior executive. Proficiency in Microsoft Office applications (i.e., Teams, Outlook, Word, Excel, PowerPoint, etc.). Supported a global team, with remote employees, dealing with ambiguity in a timely manner. Excellent organizational, analytical, and verbal / written communication skills. Able to work effectively under pressure and act with appropriate urgency within short time constraints and shift priorities, and in relatively ambiguous and complex situations without having to know all the details. Understanding of the business and what is important at different times by mapping where time is spent to key priorities. High level of integrity and ability to manage sensitive and confidential information with discretion and professionalism. Proactive anticipation of executive needs and able to work independently to make administrative decisions and engage with senior-level audience on behalf of the executive. Knowledge of corporate organization, departmental business practices, and tools are strongly preferred. Proficiency and solid working knowledge of Microsoft internal systems and tools such as Employee Central, HeadTrax, HR Insights, MS Expense, My Order, iCIMS preferred. Advanced knowledge using Microsoft productivity tools including Outlook, Word, Excel, and PowerPoint. Experience using OneNote, SharePoint, Teams, and similar collaboration tools. #CAP #Copilot Business Support ATR-E - The typical base pay range for this role across the U.S. is USD $33.89 - $67.16 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $45.67 - $73.65 per hour. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Sales Operations
Senior Sales Operations Manager, BI & Tools
Multiple Locations, Multiple Locations $152,000 Overview The Americas Sales Enablement & Operations and EPS (SE&O and EPS) organization sits at the center of translating Microsoft’s commercial strategy into field execution. Within SE&O Overview The Americas Sales Enablement & Operations and EPS (SE&O and EPS) organization sits at the center of translating Microsoft’s commercial strategy into field execution. Within SE&O and EPS, the Americas Business & Sales Operations (BSO) group serves as the center of excellence for cross-business planning, execution performance, and sales operations transformation. Our team builds the programs, frameworks, and systems that enable thousands of sellers across the Americas to operate at scale and with precision. The Senior Sales Operations Manager, BI & Tools is an individual contributor responsible for understanding the needs of Americas sales leaders and teams, partnering with Engineering teams to deliver on those needs, reporting transformation, and tooling alignment across complex sales environments.  The role sits at the intersection of sales teams, strategy, data, engineering, and sales operations. It is accountable for translating business needs into scalable reporting and artificial intelligence (AI) solutions, improving confidence in the data leaders use to run the business, and helping the field move faster from question to insight to action. In this role, you will operate with accountability, executive communication, business judgment, and an AI-first mindset. At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth‑mindset culture, we innovate responsibly and measure success by shared progress, people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone. Responsibilities Define business requirements and solution design - Gather, clarify, and document complex reporting needs with stakeholders across Sales, Finance, Engineering, and Operations. Translate ambiguous business questions into clear requirements, data model expectations, dashboard designs, and implementation-ready specifications across pipeline, consumption, usage, forecast, customer planning, and territory planning scenarios. Modernize tools and AI-enabled processes - Identify and lead opportunities to embed AI, Copilot, automation, and advanced analytics into sales operations workflows, reporting, planning, and issue-resolution processes. Champion solutions that reduce manual effort, improve decision quality, sharpen productivity, and shift recurring work toward scalable, exception-based operations. Intake, prioritization and execution management - Own intake, triage, prioritization, and routing of BI issues, reporting gaps, enhancements, access concerns, and data-quality questions. Drive resolution across the reporting ecosystem and build interim proof-of-concepts or lightweight business solutions when practical bridges are needed before longer-term platform delivery.  Maintain visibility and action to the portfolio of business needs – Design Service Level Agreements (SLAs), tracking and communication rhythms that ensure Americas needs are front and center for Engineering teams and being delivered in reasonable timeframes. Drive program execution and field adoption - Manage a portfolio of reporting and tooling initiatives across business operations, transformation, and field enablement. Create structured operating rhythms to track progress, surface risks, support change management, and ensure sellers and leaders can act on the insights provided—not just consume reports. Qualifications Required/minimum qualifications Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences or related field AND 5+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field OR equivalent experience. 2+ years of experience working with business intelligence software, tools OR equivalent experience. Other Requirements Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties. Additional or preferred qualifications Master's Degree in Business Administration, Organizational Design, or related field OR Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences, or related field AND 8+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field. Sales Operations IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Product Management
Principal Product Manager- M365 Core Copilot Infrastructure Team
Redmond, WA $248,400 Overview The M365 Core Copilot Infrastructure team builds and operates the Large Language Model (LLM) platform that powers AI experiences across Microsoft 365. We provide the foundational capabilitie Overview The M365 Core Copilot Infrastructure team builds and operates the Large Language Model (LLM) platform that powers AI experiences across Microsoft 365. We provide the foundational capabilities that enable product teams to deliver scalable, reliable, secure, and cost-efficient AI experiences to millions of users worldwide. As the Microsoft 365 LLM Platform team, we automate every phase of the AI lifecycle, from model onboarding and deployment to inference, capacity management, and operations. Through intelligent routing, caching, telemetry, and platform innovation, we enable the next generation of AI-powered productivity experiences. Our culture is grounded in customer impact, technical excellence, continuous learning, and operational rigor. We value ownership, collaboration, and the ability to navigate ambiguity while shaping the future of AI at Microsoft.   We are looking for a Principal Product Manager to define and drive the strategy for platform fundamentals, operational excellence, and business impact across the M365 AI platform. This role sits at the center of some of our most critical platform investments. You will set direction and align engineering teams, product leaders, and stakeholders across the AI ecosystem around investments that improve reliability, scalability, efficiency, and operational health for AI-powered experiences used by millions of customers. Success in this role requires strong systems thinking and technical judgment. You will identify service bottlenecks, operational pain points, and platform debt; develop a durable product strategy and roadmap; and drive cross-team investments from problem definition through measurable outcomes. You will define the metrics that matter, use customer, business, and operational insights to make difficult tradeoffs, and hold teams accountable for outcomes rather than activity. The ideal candidate is a product leader who thinks like a systems architect. You are comfortable reasoning about large-scale distributed systems, service dependencies, reliability tradeoffs, and operational complexity. You enjoy working across organizational boundaries, influencing technical direction, and bringing clarity to complex problems. Most importantly, you can translate technical challenges into prioritized investments that improve platform health, engineering effectiveness, and customer outcomes. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Define the product vision, strategy, and multi-year roadmap for platform reliability, operational excellence, and end-to-end service health across the M365 AI platform. Establish goals and success measures for customer impact, platform performance, operational health, engineering effectiveness, and business outcomes, and use them to guide investment decisions and evaluate results. Partner with engineering teams to prioritize investments that improve reliability, scalability, efficiency, and customer experience. Lead complex, cross-organizational initiatives by creating clarity from ambiguity, aligning teams with competing priorities, influencing technical and product direction without direct authority, and driving decisions that reduce platform risk and technical debt. Use data to influence technical priorities and clearly communicate decisions, tradeoffs, risks, and outcomes to engineering and leadership stakeholders. Qualifications Required Qualifications: Bachelor's Degree AND 10+ years experience in product/service/program management or software development OR equivalent experience. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Bachelor's Degree AND 15+ years experience in product/service/program management or software development OR equivalent experience. 6+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework). 8+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn). 8+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product). Experience with cloud services, distributed systems, platform technologies, or large-scale online services. Experience driving operational excellence, service reliability, or platform health improvements. Experience working with AI-powered products, machine learning platforms, or modern cloud infrastructure. Technical background that enables effective partnership with engineering teams on architecture, operations, and platform investments. Demonstrated ability to drive complex initiatives across multiple teams and stakeholders. #m365 #LLM #AI #Copilot Product Management IC6 - The typical base pay range for this role across the U.S. is USD $165,600 - $296,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $220,800 - $331,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Digital Solution Area Specialists
Enterprise Digital Security Specialist
Multiple Locations, Multiple Locations Overview As an Enterprise Digital Security Specialist, you’ll play a pivotal role in empowering our customers through the unique value of the Microsoft Cloud. You will drive the day-to-day execution Overview As an Enterprise Digital Security Specialist, you’ll play a pivotal role in empowering our customers through the unique value of the Microsoft Cloud. You will drive the day-to-day execution of our strategic business priorities – selling best-in-class cloud services and platforms to our managed customers and building digital transformation momentum for our customers, partners, and Microsoft.    In Digital Sales, we’re on a mission to empower our customers through the unique value of the Microsoft cloud. As part of our globally led, digital-first organization, you’ll play a pivotal role in driving success. Your exceptional sales skills, deep understanding of enterprise needs, and ability to build solid customer relationships will be instrumental in achieving sales targets. You will also have an opportunity to work collaboratively across teams while living our Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Customer Obsession.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Responsibilities Manage enterprise clients by organizing, technical, support, and business resources to ensure value delivery. Sales Execution : You will collaborate with virtual team members to identify customer business needs and contribute to the development of solutions.  Proactively build an external stakeholder network to and implement strategies to accelerate and close Security opportunities. Business Value Selling : Pursue new Security opportunities by identifying and engaging with key business contacts, understanding customers’ business and technology priorities, governance, decision and budget processes, and landing the value proposition. Technical Expertise:  You will initiate Security discussions with business decision makers conversations, share best practices and key competitor knowledge across solution areas acting as a subject matter expert to make recommendations on pursuit or withdrawal. Sales Excellence:  You will collaborate with partners and resources to plan for accounts, do compete plans, forecasting, and business analysis to pursue high-potential customers Help grow Microsoft’s culture priorities : work with peers and the organization to deliver excellence in culture. Our priorities are Diverse and Inclusive, Wellbeing, Sustainability, Giving and Learning. Showcase a learning mentality : Demonstrate a willingness to invest in your personal learning in the Cybersecurity arena. Qualifications Required/minimum qualifications Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience OR 6+ years of technology-related sales or account management experience. Additional or preferred qualifications Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience OR 8+ years of technology-related sales or account management experience. 3+ years of solution sales or consulting services sales experience Digital Solution Area Specialists IC4 - The typical base pay range for this role across the U.S. is USD $40.96 - $80.96 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $60.96 - $86.11 per hour. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Technology Consulting
Technology Consultant - CTJ- POLY
Reston, VA $123,550 Overview Collaborates with internal stakeholders in the pre-sale process by understanding business requirements and providing industry and technical input and/or solution offerings to help shape the Overview Collaborates with internal stakeholders in the pre-sale process by understanding business requirements and providing industry and technical input and/or solution offerings to help shape the deal. Supports drafting proposals and/or statement of work (SOW). Provides input on staffing and skill requirements for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers. Uses business, industry, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions. Engages others appropriately to understand and define customer requirements. Communicates the business value of planned solutions to customers/ partners. Identifies technical and business risks in programs and proposes mitigations. Acts as an ambassador in the consumption of intellectual property (IP) by leveraging and/or modifying existing IP or creating repeatable content where applicable. Improves Managed Standard Offerings (MSO) quality and collaborates with portfolio and solution teams of the domain by providing feedback. Identifies opportunities to expand or accelerate the adoption and consumption of the cloud and Microsoft technologies. Facilitates, as appropriate, other team members to scale the business with existing customers by articulating value propositions of strategic Microsoft products and services and developing new offerings for the domain. Responsibilities Business Development Identifies opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies. Intellectual Property Management Acts as an ambassador in consumption of intellectual property (IP) and leverages IP in projects. Proactively assists in the creation of intellectual property content and seeks areas that are available for more IP. Communicates areas that need refreshing or gaps in intellectual property. Provides feedback for continuous improvement. Operational Excellence Completes operational tasks and readiness and ensures timeliness and accuracy while maintaining adherence to security standards through Delivery Compliance, Privacy, and Security (DCPS). Follows Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines). Pre-Sales Support Participates in the pre-sale process as needed. Helps scope the project by sharing customer or technical knowledge in their specialty domain by leveraging their expertise as a subject matter expert. Readiness Learns new technologies or services based on business demands and industry trends and evaluates their impact on security posture, revisiting the Industry Solutions Delivery (ISD) Learning Portfolio for Security to deepen understanding of security considerations. Obtains relevant accreditations and certification(s) as advised by the domain leadership team. Shares experiences, best practices, and product news within the team. Participates in relevant technical communities at Microsoft. Technical Delivery Follows the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team. Maintains tools with up-to-date skills and availability. Proactively manages relationships with customers/partners/stakeholders to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience. Implements technical solutions by completing assigned project tasks with defined quality standards and following Industry Solutions processes and security initiatives. Oversees aspects of implementation. Supports project planning and the development of project documents by defining the risks and dependencies. Communicates the business value of planned solutions to customers/ partners with direction/guidance. Implements mitigations on technical, business, and security risks. Manages their schedule and communicates with project leads. Delivers against Work Breakdown Structure (WBS). Participates in and/or may lead meetings with customers/partners to understand their business needs and/or scenario they are trying to solve. Uses business, technology, security, and industry strategies to define customer/partner requirements and constraints. Engages others (e.g., EAG Security stakeholders) appropriately to understand and define customer requirements, ensuring security is prioritized. Proactively identifies issues and risks and engages with customers/partners or internal stakeholders (e.g., Project Managers) as appropriate to address and resolve issues while maintaining a security-first mindset.       Qualifications Required Qualifications Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field AND 1+ year(s) work experience in relevant area of business OR equivalent experience. Other Requirements Security Clearance Requirements:  Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:   The successful candidate must have an active  U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation   (SSBI) with Polygraph . Ability to meet Microsoft, customer and/or government security screening requirements are required pre-offer and post-hire for this role. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.   Clearance Verification : This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.  Microsoft Cloud Background Check:   This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.  Citizenship & Citizenship Verification : This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government clearance. Preferred Qualifications 3+ years work experience in relevant area of business. Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics). Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management). Technology Consulting IC3 - The typical base pay range for this role across the U.S. is USD $77,900 - $156,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $100,800 - $169,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Applied Sciences
Senior Applied Scientist
Redmond, WA $190,400 Overview The CASQ (Copilot, Agents, Search Quality) Search Relevance team is at the forefront of delivering world-class search quality across Microsoft's ecosystem. We are the driving force behind th Overview The CASQ (Copilot, Agents, Search Quality) Search Relevance team is at the forefront of delivering world-class search quality across Microsoft's ecosystem. We are the driving force behind the relevance of results in Copilot Search experiences and serve as the core retrieval layer in the RAG architecture powering Bizchat (CoPilot Chat). Our impact also extends to maintaining high search quality across traditional endpoints like Outlook, Teams, and SharePoint Search. Our team thrives at the intersection of innovation and applied machine learning.    We are looking for a Senior Applied Scientist to help us deliver breakthrough applied machine learning and information retrieval solutions at enterprise scale. This role is a unique opportunity to apply state-of-the-art techniques-including dense retrieval, hybrid search, multilingual large language models (LLMs), RAG (Retrieval-Augmented Generation), and transformer-based re-ranking models and agentic search-to solve complex challenges in Copilot-driven enterprise search.    As a Senior Applied Scientist , you'll be responsible for delivering mission-critical innovations that directly improve Copilot experiences such as:  Agentic Search in modern orchestrator architectures  Adapting advanced vector search algorithms (e.g., FAISS, ANN, ScaNN) for enterprise-scale semantic retrieval  Improving classic and neural keyword search quality through deep language understanding  Designing and training relevance models, including LLM fine-tuning and learning-to-rank (LTR) approaches  Building robust evaluation pipelines using offline metrics and online A/B experimentation  Driving cross-org collaboration with platform partners, other applied science teams, and product teams across time zones  Setting vision and directions for agentic search in CoPilot Chat inspired by state-of-the-art and data-driven analysis  This role requires a mix of technical depth, strategic execution, and people management to shape the next generation of AI-powered search experiences.  Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Drive end-to-end applied science projects: From ideation and design to implementation, experimentation, and shipping, you will lead high-impact projects that directly improve Copilot Chat, Copilot Search, and BizChat experiences. This includes identifying search and relevance gaps, formulating innovative hypotheses, and delivering scalable solutions.  Inspire help to grow a high-performing applied science team: mentor, and empower a team of applied scientists-owning their technical direction, project execution, and career development. You will guide day-to-day work, ensure scientific and engineering rigor, and be accountable for the team's output and impact.  Innovate with scientific rigor: Invent and apply cutting-edge techniques in machine learning, natural language processing, and information retrieval to address real-world challenges at enterprise scale. You will design novel approaches for improving retrieval, ranking, query understanding, and semantic search in Copilot systems.  Document, share, and amplify learnings: Promote a culture of transparency and innovation by capturing experimental results, documenting methodology, and publishing internal learnings. You'll drive knowledge sharing that enables broader impact across the organization.  Translate business goals into scientific strategy: Partner closely with product and business stakeholders to align team efforts with high-priority objectives. You will translate ambiguous product requirements into clear, data-driven, and technically feasible directions.  Collaborate across organizations and time zones: Work cross-functionally with platform engineering teams, peer science orgs, and product managers to ensure alignment, resolve dependencies, and unblock progress. You'll be a key bridge between applied science innovation and product delivery.  Embody our Culture and Values  Qualifications Required Qualifications: Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 4+ years related experience (e.g., statistics predictive analytics, research) OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research) OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research) OR equivalent experience.  Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:   Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 9+ years related experience (e.g., statistics, predictive analytics, research)  OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 6+ years related experience (e.g., statistics, predictive analytics, research)  OR equivalent experience.  5+ years experience in applied science projects from ideation to production-in high-scale environments such as search, recommendation, or conversational AI.  5+ years experience in data analysis at scale, including working with logs, telemetry, and large datasets to uncover behavioral patterns, build evaluation datasets, and derive insights.  6+ years experience creating publications (e.g., patents, libraries, peer-reviewed academic papers).  2+ years experience presenting at conferences or other events in the outside research/industry community as an invited speaker.  5+ years experience conducting research as part of a research program (in academic or industry settings).  5+ years experience developing and deploying live production systems, as part of a product team.  5+ years experience developing and deploying products or systems at multiple points in the product cycle from ideation to shipping.  Experience in search and ranking systems, semantic retrieval, and information retrieval at scale.  Applied experience with state-of-the-art sparse and dense retrieval and ranking techniques.  Experience with RAG (Retrieval-Augmented Generation) architectures using LLMs such as OpenAI GPT, T5, or Llama.  Experience with Fine-tuning or prompt engineering of large-scale language models for query rewriting, summarization, and document reranking.  Familiarity with hybrid search strategies, learning-to-rank (LTR) frameworks, and evaluation methodologies for IR systems (offline metrics, A/B testing, relevance judgments).  5+ years experience in applied science projects from ideation to production-in high-scale environments such as search, recommendation, or conversational AI.  5+ years experience in data analysis at scale, including working with logs, telemetry, and large datasets to uncover behavioral patterns, build evaluation datasets, and derive insights.  6+ years experience creating publications (e.g., patents, libraries, peer-reviewed academic papers).  2+ years experience presenting at conferences or other events in the outside research/industry community as an invited speaker.  5+ years experience conducting research as part of a research program (in academic or industry settings).  5+ years experience developing and deploying live production systems, as part of a product team.  5+ years experience developing and deploying products or systems at multiple points in the product cycle from ideation to shipping.  Experience in search and ranking systems, semantic retrieval, and information retrieval at scale.  Applied experience with state-of-the-art sparse and dense retrieval and ranking techniques.  Experience with RAG (Retrieval-Augmented Generation) architectures using LLMs such as OpenAI GPT, T5, or Llama.  Experience with Fine-tuning or prompt engineering of large-scale language models for query rewriting, summarization, and document reranking.  Familiarity with hybrid search strategies, learning-to-rank (LTR) frameworks, and evaluation methodologies for IR systems (offline metrics, A/B testing, relevance judgments).  #CAP #Copilot Applied Sciences IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Product Management
Principal Product Manager
Redmond, WA $223,500 Overview Microsoft's Experiences & Devices Security organization is seeking a Principal Product Manager to help modernize the security foundations that protect Microsoft 365 and Azure-scale servi Overview Microsoft's Experiences & Devices Security organization is seeking a Principal Product Manager to help modernize the security foundations that protect Microsoft 365 and Azure-scale services. This role will shape and execute the strategy for certificate management, secret management, cryptographic modernization, and post-quantum readiness across some of Microsoft's most critical infrastructure. The ideal candidate combines deep product leadership with strong technical intuition, excels at driving alignment across large and diverse stakeholder groups, and has a track record of delivering platform investments that improve security, reliability, and operational excellence at scale.   This position is based in Redmond, Washington and requires the employee be in the office a minimum of 3 days per week.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Define and drive product strategy for Microsoft's certificate and secret management platforms. Lead large-scale security modernization initiatives, including migration from legacy infrastructure to cloud-native security platforms. Partner with engineering, security, compliance, and service teams to improve protection of cryptographic assets and reduce operational risk. Drive adoption of secure-by-default capabilities including hardware-backed key protection, automated certificate lifecycle management, and centralized secret governance. Develop and execute roadmaps for cryptographic agility and post-quantum readiness across critical services. Influence senior leaders and partner organizations to align on priorities, investments, and adoption plans. Use data and telemetry to identify risks, measure security posture improvements, and guide product investments. Balance customer needs, operational excellence, regulatory requirements, and engineering constraints to deliver long-term platform outcomes. Lead complex cross-organizational initiatives involving multiple service teams and executive stakeholders. Qualifications Required Qualifications: Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Bachelor's Degree AND 12+ years experience in product/service/program management or software development OR equivalent experience. 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework). 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn). 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product). Several years of product management experience delivering platform, security, infrastructure, or distributed systems products. Experience leading cross-functional initiatives spanning multiple teams and organizations. Demonstrated ability to influence without authority and drive execution through ambiguity. Experience presenting to senior leadership. Reduce security and outage risk across Microsoft's service ecosystem. Accelerate migration from legacy security infrastructure to modern cloud-native platforms. Improve certificate and secret management hygiene through platform innovation and adoption. Enable Microsoft's long-term cryptographic agility and post-quantum readiness strategy. Create measurable security posture improvements that benefit thousands of services and millions of customers. Experience in cloud security, identity, PKI (Public Key Infrastructure), certificate management, secret management, key management, or cryptography. Familiarity with Azure, distributed systems, security infrastructure, or enterprise platform services. Experience driving security modernization, compliance, or risk reduction programs. Knowledge of cryptographic agility, TLS (Transport Layer Security), certificate lifecycle management, HSMs (hardware security models), Key Vault technologies, or post-quantum cryptography. Experience working with large-scale service operations and reliability programs. #secrets #Security Product Management IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Product Management
Senior Director, Partner Support & Success
Multiple Locations, Multiple Locations $248,400 Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help cust Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. The Customer & Commercial Success (CCS) organization , an organization within MCAPS-Core, is the connected engine that turns Microsoft’s commercial strategy into execution at scale — making it simpler and faster for the field to win for every customer, in every segment, region, and role. The organization brings together planning, landing, execution excellence, services portfolio and delivery, and field activation across ATU, STU, and CSU to accelerate customer value, drive growth, and strengthen the end-to-end experience across every customer moment. The Senior Director, Partner Support & Success leads the strategy and business outcomes for Microsoft’s Partner Support & Success service line. The role is accountable for building a partner support and success portfolio that enables partners to effectively support Microsoft customers, accelerate customer value, and extend Microsoft’s reach at scale. This leader owns the end-to-end health and performance of the business, from offer strategy, experience, packaging and pricing through market adoption and customer outcomes. Working across sales, delivery, marketing, finance, and operations, the role aligns the organization around a clear strategy and continually evolves the portfolio based on partner needs, market insights, and business performance. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Own Partner Support & Success strategy and business performance, establishing the vision, priorities, and plans needed to achieve customer, partner, and business outcomes. Lead the end-to-end portfolio and offer strategy, using partner needs, market insights, competitive intelligence, and performance data to evolve the portfolio and identify new growth opportunities. Drive offer design, value proposition, packaging, and pricing, ensuring offerings are differentiated, compelling, scalable, and positioned for market adoption. Lead cross-functional execution across sales, marketing, delivery, operations, and finance to bring the strategy to market and consistently deliver on the customer and partner promise. Manage business performance and continuous improvement, using results and market feedback to adjust strategy, improve experiences, and drive topline and bottom-line performance. Build and lead a high-performing team, setting clear outcomes, developing talent, and creating a culture of accountability, collaboration, learning, and innovation. Qualifications Required/minimum qualifications Bachelor's Degree in Business Administration, Economics, Finance or related field AND 10+ years experience in leading business strategy and/or product strategy teams OR equivalent experience  3+ years people management experience. Additional or preferred qualifications Bachelor's Degree AND 15+ years experience in product/service/program management or software development OR equivalent experience. 5+ years people management experience. Product Management M6 - The typical base pay range for this role across the U.S. is USD $165,600 - $296,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $220,800 - $331,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Strategic Account Technology
Strategic Account Technology Strategist
Chicago, IL $201,600 Overview Join us to lead AI-powered transformation for a large, nationally recognized Financial Services organization.Microsoft’s Enterprise Account Team helps customers envision new possibilities, i Overview Join us to lead AI-powered transformation for a large, nationally recognized Financial Services organization.Microsoft’s Enterprise Account Team helps customers envision new possibilities, implement secure technology solutions, and achieve measurable business outcomes through Microsoft Azure, AI, data, security, productivity, and business applications. As a Strategic Account Technology Strategist (ATS) supporting a strategic insurance customer, you will translate business priorities into a technology strategy and multi-year roadmap. Acting as a trusted technology advisor, you will help the customer navigate long-term technology decisions, identify opportunities for innovation, and enable solutions that deliver business impact. You will bring a strong insurance-industry perspective, technical leadership, and consultative selling expertise to help the customer modernize core insurance platforms, responsibly adopt AI, strengthen cybersecurity and operational resilience, improve customer and agent experiences, and realize measurable value from Microsoft Cloud investments. You will partner closely with the Enterprise Account Executive and provide technology leadership and direction to a virtual team of solution specialists. You will orchestrate Microsoft, partner, and customer stakeholders across technology, business, engineering, sales, and customer success, aligning their work to the customer’s priorities—from technology strategy and solution design through implementation, adoption, and value realization. The ideal candidate combines executive presence, commercial judgment, insurance-industry credibility, and the ability to lead complex technology transformation in a highly regulated environment.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Insurance Technology Strategy - Develop and articulate a customer strategy that connects insurance business priorities with Microsoft capabilities. Identify opportunities across underwriting, claims, policy administration, billing, actuarial and risk analytics, fraud detection, distribution, agent experiences, customer service, and enterprise operations. Executive Customer Leadership - Build trusted relationships with C-level executives, technology leaders, business stakeholders, and transformation sponsors. Lead conversations on AI strategy, cloud modernization, security, data platforms, digital experiences, operational resilience, and measurable business outcomes. Account Planning and Technology Roadmaps - Own the technical strategy within the account plan, including stakeholder mapping, strategic priorities, transformation themes, and near-, mid-, and long-term roadmaps. Align plans to customer outcomes, cloud adoption, consumption, deployment timelines, and value realization. AI, Data, Security, and Modernization Demand Generation - Create and progress opportunities involving Azure, Microsoft 365, business applications, AI, data and analytics, cybersecurity, infrastructure, application modernization, and industry-specific solutions. Help customers move from experimentation to responsible, scalable production adoption. Commercial and Negotiation Leadership - Shape complex, multi-year technology strategies and commercial agreements by connecting business value, implementation sequencing, consumption commitments, adoption plans, risk management, and measurable return on investment. Cross-Organization Orchestration - Coordinate Microsoft sales, engineering, solution architecture, customer success, support, partner, and industry teams. Ensure the right technical expertise, executive engagement, and delivery capacity are aligned to customer priorities. Insurance Industry Expertise - Apply knowledge of insurance market dynamics, regulatory expectations, customer and agent needs, risk management, data governance, and competitive pressures to identify strategic opportunities and remove adoption barriers. Customer Advocacy and Value Realization - Represent the customer’s priorities within Microsoft. Establish governance rhythms, success measures, and executive communications that demonstrate progress and business impact. Create feedback loops with product and engineering teams to address customer needs. O perational Excellence - Track strategic priorities, opportunity progression, adoption, consumption, risks, dependencies, and outcomes. Use quantitative and qualitative storytelling to communicate progress and influence decisions. Culture - Embody Microsoft’s values of respect, integrity, and accountability while fostering an inclusive environment where everyone can thrive Qualifications Required Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 7+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 14+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience. 5+ years experience in digital transformation or using technology to drive customer business outcomes. 4+ years experience in business consulting, consultative selling, or change management. 5+ years experience leading technical, support, and/or partner teams. Strategic Account Technology IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Real Estate Portfolio Management
Senior Land Development & Permitting Program Manager
Phoenix, AZ $169,750 Overview Microsoft’s Cloud Infrastructure Acquisition (CIA) Land Development Organization is seeking a Land Development & Permitting Program Manager to support datacenter development across marke Overview Microsoft’s Cloud Infrastructure Acquisition (CIA) Land Development Organization is seeking a Land Development & Permitting Program Manager to support datacenter development across markets in the Western United States. The Microsoft datacenter development portfolio consists of complex, multi-disciplinary, large-scale, multi-year construction projects. The Land Development team plays a critical role in supporting the development and delivery of this portfolio - from site selection through entitlements, design, permitting, construction, and handover to operations. In this key role, you will coordinate across internal teams - including Environmental, Engineering & Design, Construction, Legal, Government Affairs, and Community Affairs - to ensure the delivery and pre-positioning of operation-ready datacenter sites. You will help drive the development and execution of Microsoft’s datacenter portfolio from site selection through entitlements, design, permitting, construction, and delivery. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Manage the permitting and approvals process for a portfolio of datacenter projects across the region to enable timely development and construction. Conduct comprehensive assessments during due diligence, design, and construction phases to identify regulatory requirements and associated risks. Lead and contribute to land development and permitting strategies, ensuring alignment with Microsoft’s broader datacenter delivery goals. Engage with internal and external stakeholders to align on project objectives, timelines, and risk mitigation strategies. Manage utility connections, construction agreements, and development contracts to support project execution. Oversee integrated project planning, ensuring coordination across land development, design, construction, operations, and environmental teams. Administer contracts and budgets throughout the datacenter development lifecycle. Communicate key risks, mitigations, and permitting policies to internal Microsoft stakeholders. Collaborate with stakeholders to develop innovative solutions that address schedule delays and permitting challenges. Represent Microsoft in meetings with Authorities Having Jurisdiction (AHJs), external stakeholders, and the public to facilitate project approvals. Own and manage strategic relationships with AHJs, government officials, and other key external stakeholders as the primary point of contact for permitting and pre-construction discussions. Qualifications Required Qualification: Bachelor's degree in Business Management, Real Estate, Project Management, or related field, AND 5+ years relevant experience OR 7+ years equivalent experience. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualification: Bachelor’s or Master's degree in Engineering, Construction, Urban Planning, Architecture, Land Use, Law, Real Estate or a related field. 10+ years of experience delivering large-scale and/or complex land development projects. Proven experience securing permits, planning approvals, and other entitlements for large-scale construction initiatives. Demonstrated ability to manage a portfolio of projects, including associated budgets and schedules. Ability to build and maintain cross-functional relationships with internal teams and external partners such as environmental consultants, attorneys, contractors, and regulatory agencies. Mission critical design and/or construction experience in delivering projects in multiple jurisdictions. Community Engagement and Stakeholder engagement experience.   Substantial portfolio management, real estate, or office management experience.  #COICareers | #EPCCareers | #DCDCareers Real Estate Portfolio Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Real Estate Portfolio Management
Land Development & Permitting Program Manager
Redmond, WA $152,000 Overview Microsoft’s Cloud Infrastructure Acquisition (CIA) Land Development Organization is seeking a Land Development & Permitting Program Manager to support datacenter development across marke Overview Microsoft’s Cloud Infrastructure Acquisition (CIA) Land Development Organization is seeking a Land Development & Permitting Program Manager to support datacenter development across markets in the Southeastern United States. The Microsoft datacenter development portfolio consists of complex, multi-disciplinary, large-scale, multi-year construction projects. The Land Development team plays a critical role in supporting the development and delivery of this portfolio - from site selection through entitlements, design, permitting, construction, and handover to operations. In this role, you will coordinate across internal teams - including Environmental, Engineering & Design, Construction, Legal, Government Affairs, and Community Affairs - to ensure the delivery and pre-positioning of operation-ready datacenter sites. You will help drive the development and execution of Microsoft’s datacenter portfolio from site selection through entitlements, design, permitting, construction, and delivery. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  Responsibilities Manage the permitting and approvals process for a portfolio of datacenter projects across the region to enable timely development and construction. Conduct comprehensive assessments during due diligence, design, and construction phases to identify regulatory requirements and associated risks. Engage with internal and external stakeholders to align on project objectives, timelines, and risk mitigation strategies. Manage utility connections, construction agreements, and development contracts to support project execution. Oversee integrated project planning, ensuring coordination across land development, design, construction, operations, and environmental teams. Administer contracts and budgets throughout the datacenter development lifecycle. Communicate key risks, mitigations, and permitting policies to internal Microsoft stakeholders. Collaborate with stakeholders to develop innovative solutions that address schedule delays and permitting challenges. Represent Microsoft in meetings with Authorities Having Jurisdiction (AHJs), external stakeholders, and the public to facilitate project approvals. Own and manage strategic relationships with AHJs, government officials, and other key external stakeholders as the primary point of contact for permitting and pre-construction discussions. Support the development and continuous improvement of program tools and processes to streamline permitting, approvals, and entitlements. Educate project teams on permitting requirements to ensure compliance and timely approvals. Monitor and manage permit approval conditions to maintain regulatory compliance. Track and report on key metrics, including permitting and delivery timeline predictability. Qualifications Required Qualification  Bachelor's degree in Business Management, Real Estate, Project Management, or related field, AND 3+ years relevant experience. OR 5+ years equivalent experience. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualification:  Bachelor’s or Master's degree in Engineering, Construction, Urban Planning, Architecture, Land Use, Law, Real Estate or a related field. 7+ years of experience delivering large-scale and/or complex land development projects. Proven experience securing permits, planning approvals, and other entitlements for large-scale construction initiatives. Demonstrated ability to manage a portfolio of projects, including associated budgets and schedules. Ability to build and maintain cross-functional relationships with internal teams and external partners such as environmental consultants, attorneys, contractors, and regulatory agencies. Mission critical design and/or construction experience. Experience in delivering projects in multiple jurisdictions. #COICareers | #EPCCareers | #DCDCareers Real Estate Portfolio Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Software Engineering
Senior Software Engineer
Multiple Locations, Multiple Locations $70,800 Overview Intelligent Conversation and Communications Cloud (IC3) powers billions of real-time customer conversations across Microsoft’s first-party and second-party solutions. IC3 provides reliable a Overview Intelligent Conversation and Communications Cloud (IC3) powers billions of real-time customer conversations across Microsoft’s first-party and second-party solutions. IC3 provides reliable and high-quality audio/video calling, meeting, and messaging services that function seamlessly from anywhere, ensuring consistent performance across all customer touchpoints. The mission of IC3 is to enhance real-time conversations on M365 platforms, empowering best-in-class productivity tools for the modern workplace. Every call, meeting, or chat contributes to making the next one even better. Microsoft Development Center Tallinn offers an enthusiastic and fast-paced work environment where your contributions can impact millions of users globally. The center values open-mindedness, diversity, and flexibility in work hours. Employees enjoy the work environment, state-of-the-art benefits, and access to the latest hardware and software. Additional perks include subsidized food and beverages, public transport, gym, phone, and broadband. Sports and gaming groups are available to support staff well-being. The center places emphasis on personal and professional development within MDCE and beyond. Microsoft is an equal opportunity employer and actively supports workforce diversity. Applications for vacant positions are welcomed and considered based on the relative merits of each applicant against the specific role profile, regardless of color, race, nationality, ethnic origin, sex, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief. As a member of the Engineering Systems team, the Software Engineer will help build products capable of supporting hundreds of millions of users. Microsoft’s first- and second-party Engineering group leverages advanced technologies to deliver communication services—including voice, video, chat, and presence—to the web, enabling radically new applications. The Software Engineer will be responsible for designing and building internal tools that enable a highly automated and robust Engineering Pipeline. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Own and drive design, implementation, and evolution of large‑scale engineering systems and services and tools that support build, test, and release pipelines at scale. Lead end‑to‑end feature crews or major platform initiatives, from problem framing and design through production deployment and live‑site ownership. Make architecture and design decisions that balance developer productivity, reliability, scalability, security, and long‑term maintainability. Act as a technical authority in your focus areas (e.g., CI execution, test reliability, release gating, platform observability). Drive cross‑team alignment by collaborating with partner product teams, infrastructure teams, and program managers to clarify ownership boundaries and platform contracts. Raise the engineering bar through design reviews, code reviews, operational rigor, and good practice guidance across the organization. Diagnose and resolve complex, ambiguous production issues spanning multiple services and layers of the stack. Mentor and grow other engineers by leading by example, sharing knowledge, and shaping team engineering culture. The team follows DevOps practices and develops on both Microsoft and non-Microsoft technologies to support a wide range of development activities. This approach allows the use of cutting-edge technologies to better serve customers. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND solid technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Master's Degree in Computer Science or related technical field AND solid technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND extensive technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.  Solid professional software engineering experience, including ownership of production systems. Solid experience designing and building distributed systems or cloud‑based services. Experience with CI/CD systems, developer productivity platforms, or large‑scale test infrastructure. Familiarity with cloud platforms (Azure preferred) and operating services in production (monitoring, alerting, incident response). Solid background in debugging complex distributed systems and improving reliability and performance. Experience shaping or enforcing engineering standards, quality gates, or platform contracts. Demonstrated passion for mentorship, engineering excellence, and continuous improvement. Software Engineering IC4 - The typical base pay range for this role across Estonia is € 52,000.00 - € 89,600.00 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/estonia-corporate-pay.html This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Software Engineering
Principal Software Engineer
Redmond, WA $223,500 Overview We are looking for a Principal Software Engineer who lives and breathes Azure Cosmos DB and knows how it is implemented underneath. Your mission is to make throttling disappear from Microsof Overview We are looking for a Principal Software Engineer who lives and breathes Azure Cosmos DB and knows how it is implemented underneath. Your mission is to make throttling disappear from Microsoft's AI plugin registry with fast, surgical, high-ROI changes. Success is objective: throttling goes away, reliability goes up, and latency goes down, even as scale grows. You will see the results in days, not quarters. We are the Agent Tools and Lifecycle team in Microsoft's Copilot, Agents and Platform (CAP) organization. We build the service behind the AI plugin registry. Admins use it in the Microsoft 365 admin center to govern the plugins (skills, connectors, and agents) that extend Microsoft Copilot, and users discover and use those plugins across products such as Copilot Chat, Cowork, Teams, Word, Excel, and PowerPoint. The registry is a core part of Microsoft's AI architecture, alongside Work IQ, and Copilot experiences across Microsoft depend on it. If you use an AI solution from Microsoft, you likely are working with our service. Come join us at the center of AI transformation at Microsoft! As a hands-on individual contributor, you will be the technical leader for the AI plugin registry's Azure Cosmos DB tier. Our catalog of plugins and agents, and the entitlements and policies that decide who can use them, live in Cosmos DB in data centers worldwide, including sovereign clouds. Traffic keeps growing as the registry expands to experiences such as Copilot Studio, GitHub Copilot, and Microsoft Foundry. Experience working on the internals of Cosmos DB or a comparable database, such as MongoDB, Amazon DynamoDB, or Apache Cassandra, and an understanding of the hardware and network limits that make them throttle, are especially valuable. Our global reach means 24/7 on-call service. This position is based in Redmond, Washington and requires the employee be in the office a minimum of 3 days per week. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Cut request unit (RU) consumption to make throttling go away, fast. Start with the queries that use the most RUs, where we see room for 50–90% reductions: turn cross-partition and fan-out queries into point reads from Cosmos DB or Azure Blob Storage, batched reads, or single-partition queries, and tune indexes. Pick work by return on investment. Ship several targeted fixes in parallel, each within days, and measure each one in production. Take on a larger redesign only when the data shows smaller fixes cannot get there, and deliver it in steps that each pay off. Fix hot partitions and size limits at the source: partition keys, document design, indexing policies, and API contracts that give high-traffic calls the keys they need for point reads. When data has to move, migrate it with zero downtime across all environments, including sovereign clouds. Decide what belongs in Cosmos DB. Move large, binary, unbounded, or rarely queried content to Azure Blob Storage or other storage, weighing latency, availability, and data-residency needs. Remove redundant and sequential database calls on our busiest paths with batching, request coalescing, and caching, and use retry budgets, load shedding, and graceful degradation so database pressure does not turn into failed requests. Work with product management and the teams that call us to give each caller a throttling budget. Find callers that request the same unchanged data again and again, help them cache on their side, and lower the budgets of the heaviest callers over time. Make success measurable: own the telemetry, dashboards, and alerts, RU use per API and per caller, partition skew, availability, and latency. Set targets, show the effect of every change, and spot limits before we hit them. Raise the bar through AI: write AI skills that review designs and code for Cosmos DB mistakes, find high-RU queries, and show engineers how to fix them, so your expertise scales across the team. Use agentic tools to build and validate fixes faster, following Responsible AI practices. Mentor engineers and represent us with the Azure Cosmos DB product group. Serve as a Designated Responsible Individual (DRI) in our 24/7 on-call rotation, lead data-tier incident response, and turn what we learn into lasting fixes. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 4+ years of experience building or operating large-scale distributed databases, such as Azure Cosmos DB, MongoDB, Amazon DynamoDB, or Apache Cassandra, including partitioning, indexing, and query performance. Experience finding and fixing throttling, hot partitions, or resource-heavy cross-partition queries in production databases. Experience building or improving the internals of Azure Cosmos DB, or of a comparable distributed database such as MongoDB, Amazon DynamoDB, or Apache Cassandra, in areas such as partitioning, replication, storage engines, query execution, indexing, or rate limiting. Deep, hands-on Azure Cosmos DB expertise: what drives the RUs each operation uses, physical partitions and splits, hierarchical partition keys, indexing policies, point reads and ReadMany versus cross-partition queries, change feed, consistency levels, multi-region accounts, autoscale, SDK (software development kit) retries, and diagnosing errors. Track record of making throttling go away quickly, raising availability, and cutting tail latency in production, with targeted, high-ROI changes and before-and-after measurements to prove it. Deep understanding of why distributed databases throttle, from per-partition throughput and storage limits to hardware, network, and replication overhead, and how to design data models that stay within those limits. Experience moving large or rarely queried content from a document database to Azure Blob Storage or comparable object storage, and serving it with point reads. Experience with zero-downtime data migrations and re-partitioning on live production systems. Experience designing rate limits, quotas, and noisy-neighbor isolation for a multi-tenant platform, and getting partner teams to cache on their side. Proficiency in C# and .NET, and experience with Azure services such as Azure Functions, Service Bus, Azure Cache for Redis, and API (application programming interface) Management. Understanding of modern AI technologies, including generative AI and foundation models, and experience writing AI skills and using agentic tools to engineer faster. #CosmosDB, #MongoDB, #DynamoDB, #Cassandra,# AI,# Artificial Intelligence Software Engineering IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Product Management
Senior Product Manager
Redmond, WA $190,400 Overview Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more open Overview Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.    Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.  ​ ​Within Microsoft Fabric, the Data Integration team enables organizations to connect, move, and shape data across their entire data estate. As data is generated across applications, devices, and systems, our integration capabilities make it easy to ingest, transform, and prepare data for downstream use. Fabric’s unified integration experience simplifies how customers bring data together, ensuring it is trusted, usable, and ready to power analytics, real-time insights, and AI scenarios. ​   ​ ​Within Azure Data, the Azure Data Integration team helps customers connect, move, and prepare data to power analytics and AI. We are looking for a Senior Product Manager to own a product area that simplifies complex data integration workflows for data engineers, developers, and enterprise customers. This role combines customer-centered product design with the technical challenges of building reliable, secure, and scalable cloud capabilities. You will work directly with customers and partner closely with Engineering, Design, and go-to-market teams to identify unmet needs, define priorities, and deliver improvements from discovery through adoption. You will bring clarity to ambiguous problems, make thoughtful tradeoffs, and measure success through customer outcomes and product impact.   We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.  Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities ​ ​Understand customer needs: Engage customers and partners, analyze product usage and market signals, and translate insights into clearly defined problems and prioritized opportunities.  Own product direction: Define the strategy and roadmap for your product area, connecting investments to customer needs, the broader Azure Data Integration strategy, and measurable business outcomes. Drive end-to-end delivery: Develop product requirements, success criteria, and release plans. Partner with Engineering and Design to deliver capabilities from discovery and validation through launch and iteration. Apply technical and product judgment: Make informed tradeoffs across customer value, usability, reliability, performance, cost, and delivery timelines. Incorporate accessibility, security, privacy, and compliance requirements throughout development. Lead across functions: Build alignment with engineering teams and cross-functional partners, manage dependencies, and communicate priorities, decisions, and risks clearly. Drive adoption and measurable impact: Partner with Marketing, Sales, Support, and customer-facing teams on launch readiness, documentation, and customer adoption. Define and monitor metrics to identify opportunities and improve product performance. Explore AI-enabled improvements: Identify and validate opportunities to simplify data integration through AI-assisted experiences, applying responsible AI practices where relevant. Embody our  culture and values . Qualifications Required/Minimum Qualifications: ​ ​Bachelor’s Degree AND 5+ years of experience in product/service/project/program management or software development, OR equivalent experience.  Other Requirements:  Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.  Preferred Qualifications: Experience owning a software product or significant feature area from problem definition and prioritization through delivery and post-launch improvement. Experience using customer research, product telemetry, and quantitative analysis to inform product decisions and assess outcomes. Demonstrated ability to partner with engineering and design teams, evaluate technical tradeoffs, and translate complex customer needs into actionable product requirements. Experience aligning cross-functional stakeholders and driving decisions without direct authority, supported by clear written and verbal communication.​ Experience with cloud data platforms, data integration, or data engineering, including concepts such as ETL/ELT, data pipelines, connectors, APIs, and orchestration. Familiarity with Azure Data Factory, Microsoft Fabric, or comparable cloud data platforms.  Experience building enterprise or developer-facing products that balance ease of use with reliability, scalability, security, and operational requirements. A track record of improving customer adoption, engagement, or product quality through measurable, iterative improvements. Experience evaluating or delivering AI-assisted product experiences, with an understanding of quality evaluation, customer trust, and responsible AI considerations.​       #azdat  #azuredata #AzureData #DataMovement #DataIntegration #CloudData #SeniorProductManager #ProductManagement​  Product Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Business Program Management
Senior Business Program Manager
Redmond, WA $169,750 Overview With a vision to "Build and sell Microsoft artificial intelligence (AI), Cloud applications, services, and devices with partners, empowering people and organizations to achieve more," Global Overview With a vision to "Build and sell Microsoft artificial intelligence (AI), Cloud applications, services, and devices with partners, empowering people and organizations to achieve more," Global Channel Partner Sales (GCPS) is responsible for driving revenue outcomes with partners through innovative solutions at scale. This position is within the Global Partner Investments team in GCPS, which is responsible for leading the design, implementation and governance over a multi-billion-dollar portfolio of investments.  The Senior Business Program Manager will be responsible for leading the go-to-market, landing and readiness of our partner-aligned incentives and investments for the AI Business Solutions and Security commercial solution areas. Working hand-in-hand with the incentive design leads, this individual will translate incentive design into clear, engaging narratives and materials, build and lead partner and field channels and communities, and engage across product marketing, sales, segment and field teams to ensure our investments are understood, adopted and utilized by partners. This role will need to collaborate effectively across teams to turn our incentive strategy into partner action and positively influence the short- and long-term strategy of our market-leading partner ecosystem. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities   Incentive Program GTM  Leadership  Owns the go-to-market (GTM), launch and landing of partner-facing incentives and investments for the AI Business Solutions and Security solution areas;  Develops and executes integrated GTM plans for each incentive launch and change — defining audiences, messages, channels, deliverables, milestones and success measures — across organizational boundaries, proactively identifying and resolving roadblocks to on-time, high-quality landing;  Translates incentive design (eligibility, earning mechanics, payouts, claiming and proof-of-execution requirements) into clear, engaging narratives and materials for partners, field sellers, partner development managers and leadership, such as partner guides, FAQs, pitch decks, readiness training, field advisories and executive briefings;  Partner Channel & Community Leadership  Builds and leads partner and field channels and communities for AI Business Solutions and Security incentives (e.g., partner community calls, webinars, online communities, partner advisory forums and major events) to drive awareness, adoption and utilization;  Serves as the incentives voice to partners and the field for the solution areas, capturing feedback and escalations and closing the loop with design, operations and support teams;  Cross Functional Joint Planning  Establishes and maintains key points of contact with solution area product marketing, partner marketing, sales and field readiness organizations, aligning incentive GTM with solution plays, product launches and sales motions, and acting as an advisor to leadership;  Partners closely with incentive design leads, program operations, finance and engineering teams to ensure incentive changes are communicated accurately, consistently and on time;  Demonstrates influence across multiple divisions, drives alignment and influence towards common goals, and maintains awareness about business transformation and longer-term growth;  Problem Solving and Insights  Defines, tracks and reports GTM and adoption effectiveness (e.g., awareness, engagement, enrollment, utilization and claims), synthesizing partner and field feedback into insights and recommendations that shape future incentive design;  Acts as subject matter on AI Business Solutions and Security partner incentives and programs for internal and external audiences;  AI-Powered Innovation  Champions the use of AI tools to optimize content creation, community engagement and community management processes, scaling reach and reducing time-to-land;  Other:  Embodies our culture and values, contributes to a diverse and inclusive team culture;  Travels --may be required at a limited level  (~5%).  Qualifications Required/minimum qualifications Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR equivalent experience. Additional or preferred qualifications Master's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement OR equivalent experience. Business Program Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Software Engineering
Senior Software Engineer
Redmond, WA $223,500 Overview At Microsoft, passionate innovators come together to envision what’s next and take their careers further in a world of more possibilities. Innovation, openness, and collaboration drive our s Overview At Microsoft, passionate innovators come together to envision what’s next and take their careers further in a world of more possibilities. Innovation, openness, and collaboration drive our success in a cloud-enabled world. The Business & Industry Copilots group is responsible for Copilot Studio, Microsoft Dynamics 365, Power Apps, Power Automate, Dataverse, AI Builder, and Microsoft Industry Solutions. The Managed Apps team is building the next generation of AI-powered application development experiences that enable customers, makers, and professional developers to build, deploy, govern, and operate applications at enterprise scale. We are seeking a Senior Software Engineer to join the team and help design, build, and operate core platform capabilities that power Power Apps Code Apps and future AI-driven application experiences. As a Senior Software Engineer, you will contribute to the development of platform services including runtime components, SDKs, CLI tooling, governance systems, security capabilities, lifecycle management features, and AI-enabled development experiences. You will work closely with engineers, product managers, and partner teams across Power Apps, Copilot Studio, and Dataverse to deliver secure, reliable, and scalable platform capabilities used by customers worldwide. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, collaborate to realize shared goals, and build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Collaborate with stakeholders to understand customer and business requirements and translate them into technical solutions. Design, implement, test, debug, and maintain software services, APIs, tools, and platform components. Drive feature development from design through deployment, ensuring quality, maintainability, scalability, and reliability. Create and execute experimentation plans, analyze results, and use data to drive product and engineering improvements. Participate in architecture and design discussions, contributing technical expertise and proposing solutions to complex engineering problems. Partner with engineers, product managers, and adjacent teams to deliver end-to-end customer scenarios. Act as a Designated Responsible Individual (DRI) for owned components and participate in live-site operations, incident response, and root cause analysis. Improve service health through investments in reliability, observability, automation, performance, and operational excellence. Conduct code reviews and contribute to engineering best practices, quality standards, and development processes. Mentor engineers through technical guidance, design reviews, knowledge sharing, and day-to-day collaboration. Continuously learn and apply emerging technologies, AI capabilities, software development practices, and engineering tools. Qualifications Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python  OR equivalent experience.  Experience building generative AI applications or services. Experience with the Power Platform or M365 Enterprise development. 10+ years industry experience in fullstack or backend development shipping services through multiple releases. #BICJOBS Software Engineering IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Solution Engineering
Solution Engineering Manager - Cloud & AI
Multiple Locations, Multiple Locations $201,600 Overview In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance. Proactively identifies and enga Overview In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance. Proactively identifies and engages with key customer technical decision makers and influencers while engaging sales team. Uses knowledge to build credibility with customers. Enables and empowers team to influence customer decisions and ensure technical wins by streamlining processes and managing the flow of wins, leveraging deep knowledge of processes. Leverages knowledge of resources. Ensures consistency and quality through capturing, sharing, and adherence of standards and best practices in customer engagements by implementing cross-functional initiatives to different channels across a subsidiary to drive consistency in technical approach and ensure customer technical experience across teams. Orchestrates team resources and coaches team to maximize impact of customer engagements and drive mid-to long-term strategy through cross-workload capacity planning, prioritization, and utilization of resources. Maximizes area-level capacity and capabilities by coaching team to grow partner network, identifying gaps and promoting Microsoft within the Microsoft ecosystem. Supports partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build subsidiary strategy. Coaches and provides support to team and across internal teams to define and execute strategy. Responsibilities Build Strategy Builds competitive knowledge of team by enabling competitive learning and identifying experts to share knowledge. Enables team to share compete knowledge with internal teams and communities, influence compete strategies, and highlight Microsoft advantages during architecture and capability discussions. Acts as a subject matter expert on a particular competitive discipline(s). Coaches and provides support to team and across internal teams to define and execute strategy. Proactively approaches customers to understand and identify cross-workload strategy opportunities. Engages internal teams to ensure capability to execute strategy. Maintains communications with internal partners (e.g., Account Technology Unit [ATU], Customer Service Unit [CSU] manager, SSM) on highest potential customers to pre-align technical resources to customer and customer cases based on account planning and priorities, with the flexibility to realign to minimize orchestration and enable proactive engagements as needed. Works with local marketing and account teams to shape strategic win and customer success plans and tailor to audience for the local markets using knowledge of Microsoft offerings, their context in the competitive landscape, and broader market trends. Ensures team is equipped to execute compete strategy, collaborating with cross-functional groups as needed. Where applicable, oversees team(s) in the building of consumption plans with moderately complex requirements in coordination with Partner and Industry Solutions Delivery teams after customer sign-off. Education Ensures team members participate in tech communities and drives feedback to improve overall team member experience and effectiveness at subsidiary level. Acts as a technical thought leader by sharing best practices (e.g., architectures, materials) and regularly delivering content at Microsoft events (e.g., TechReady). Provides insight into how to identify opportunities to increase solutions/portfolio understanding, emphasizing continuous security enhancement and regulatory compliance. Enables and empowers team to develop technical expertise and provide technical insights to internal teams. Acts as a role model by increasing own technical knowledge and serving as a respected technology leader to team. Provides insight onto Corporate, business and product groups, sales strategy, and business reviews for impact. Leverage Partner Ecosystem Supports partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build subsidiary strategy. Maximizes area-level capacity and capabilities by coaching team to grow partner network, identifying gaps and promoting Microsoft within the Microsoft ecosystem (e.g., account teams). Raises escalations or alleviates blockers through collaboration with manager-level counterparts in cross-functional groups. People Management Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model: Live our culture. Embody our values. Practice our leadership principles. Coach: Define team objectives and outcomes. Enable success across boundaries. Help the team adapt and learn. Care: Attract and retain great people. Know each individual’s capabilities and aspirations. Invest in the growth of others. Scale Customer Engagements Proactively identifies and engages with key customer technical decision makers and influencers while engaging sales team. Coaches and enables team to identify and proactively engage with key customer technical decision makers and influencers to help unblock technical obstacles. Enables and empowers team to influence customer decisions and ensure technical wins by streamlining processes and managing the flow of wins, leveraging deep knowledge of processes (e.g., Managed Service Provider [MSP], Managed Certified Professional [MCP]), tools, and programs (e.g., FastTrack, End Customer Investment Funds [ECIFs]). Aligns goals across solution areas and facilitates cross-selling with various workloads (e.g., Apps, Data and Infrastructure) Leverages knowledge of resources (e.g., roles, Microsoft Technology Center [MTC], demo sites, virtual sites, Value Based Delivery [VBD], Customer Success Unit [CSU]) and owns resolution of technical and non-technical blockers by engaging other teams (e.g., engineering, Account Team Unit [ATU], Specialist Team Unit [STU]) and conveying impact. Anticipates and addresses future potential blockers based on needs. Identifies patterns of blockers within area of expertise and drives resolution through local and global escalation. Uses knowledge of customer context, and deep technical, domain, and industry knowledge to build credibility with customers and act as a trusted advisor to assess and consult on their security needs. Ensures consistency and quality through capturing, sharing, and adherence of standards and best practices in customer engagements by implementing cross-functional initiatives to different channels across a subsidiary to drive consistency in technical approach and ensure customer technical experience across teams. Orchestrates team resources and coaches team to maximize impact of customer engagements and drive mid-to long-term strategy through cross-workload capacity planning, prioritization, and utilization of resources. Proactively plans team resources and influences future blueprints. Qualifies and prioritizes opportunities, and holds team accountable for maximizing selling time to achieve scorecard objectives and subsidiary strategy. Solution Design and Proof Applies advanced sales methodologies (e.g., challenger sales) and coaches team in guiding customers through digital transformation solutions, underscoring security improvements and using innovation to challenge solutions against changing technology (e.g., Power Apps). Identifies new technical and business trends and needs, and identifies ideas that can be transformed into solutions that benefit customers/partners, serving as the voice of the customer (VOC) to Microsoft. Ensures input is utilized and solutions for the customer are established at the area level. Coaches team to envision new and innovative solutions that use Microsoft technology to meet customer needs. Supports team in coordinating with stakeholders to develop solutions for complex sales scenarios. Ensures team capability to execute on those solutions. Coaches team and oversees demonstrations (e.g., architectural design sessions, and proof of concept [POC] sessions, pilots, hackathons) of solutions based on multiple products and position solutions against competitors. Ensures demonstrations enable customers to identify and resolve technical issues with clear criteria and next steps that guarantee deployment of Microsoft technology. Promotes adaptation and extension of architecture patterns to accommodate complex customer requirements and drive integration solutions for industry flavor.       Qualifications Required Qualifications Master's Degree in Computer Science, Information Technology, Business or related field AND 4+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR 7+ years technical pre-sales or technical consulting experience OR equivalent experience. Other Requirements This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship. Preferred Qualifications 8+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience. 6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management. 3+ years people management experience (including leading virtual teams). Solution Engineering M5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Firmware Engineering
Firmware Engineer (SCHIE)
Redmond, WA $134,550 Overview Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Overview Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering trusted experience to customers and partners worldwide and we are looking for engineers to help achieve that mission. We are seeking a Firmware Engineer to join our team within SCHIE, where we build the foundational firmware that powers Microsoft’s Azure infrastructure, including its cutting-edge AI silicon.  This role offers a unique opportunity to work across Azure’s custom silicon programs and contribute directly to the firmware stack that enables Microsoft’s most advanced AI workloads. Closely collaborating with our silicon, validation and data center partners to onboard our new custom silicon solutions into the fleet.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. We work with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. We build on the values of respect, integrity, and accountability to create a culture where everyone can thrive.   This role is targeting an immediate start date.     #SCHIE Responsibilities Develops firmware for telemetry systems, platform initialization, and board support packages across Azure’s custom silicon programs. Develops and contributes to the design of low-level inter-core messaging services and SSIO interfaces such as I3C, I2C, UART, and SPI. Implements power-control loops, memory and cache management, boot sequencing, and other initialization flows for silicon enablement. Contributes to the development and evolution of RTOS and driver frameworks, with a focus on performance, reliability, and scalability. Develops and maintains OS-level performance infrastructure and debugging tools to support firmware development, troubleshooting, and issue analysis. Collaborates with silicon, hardware, and software teams to deliver secure, production-grade firmware that powers Azure’s infrastructure. Qualifications Required/minimum qualifications: Bachelor's Degree in Electrical Engineering, Computer Engineering, Computer Science, or related field OR equivalent experience.   Other Requirements:   Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:  Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Citizenship & Citizenship Verification: This role will require access to information that is controlled for export under export control regulations, potentially under the U.S. International Traffic in Arms Regulations or Export Administration Regulations, the EU Dual Use Regulation, and/or other export control regulations. As a condition of employment, the successful candidate will be required to provide either proof of their country of citizenship or proof of their U.S. permanent residency or other protected status (e.g., under 8 U.S.C. 1324b(a)(3)) for assessment of eligibility to access the export-controlled information. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport. Lawful permanent residents, refugees, and asylees may verify status using other documents, where applicable.     Additional or preferred qualifications: Master's Degree in Electrical Engineering, Computer Engineering, Computer Science, or related field OR Bachelor's Degree in Electrical Engineering, Computer Engineering, Computer Science, or related field AND 2+ years technical engineering experience with coding OR equivalent experience. Proficient in C/C++. Experience debugging and resolving issues spanning multiple subsystems in the embedded ecosystem. Experience with one or more of the following: platform initialization, low level device drivers for peripherals/protocols such as I3C, I2C, SPI, USB, UARTs as well as Memory Management, Scheduling, Interrupts or multi-threading. Experience with board‑level bring‑up and lab debug (e.g., JTAG/SWD/GDB, UART/I²C/SPI/GPIO) Experience with SoC bring-up, OS primitives, memory management, and multi-threading. Experience in working in pre-silicon environments.    Firmware Engineering IC2 - The typical base pay range for this role across the U.S. is USD $85,400 - $168,100 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $111,100 - $183,700 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Technical Program Management
Senior Business Planner, Gaming
Los Angeles, CA $223,500 Overview Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, inspiring excellence, and encou Overview Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.   Microsoft Advertising is at the forefront of the digital advertising industry and empowers advertisers around the world to reach and expand their potential through our full-funnel digital marketing solutions.   Gaming is one of the largest and fastest-changing audiences in that portfolio, spanning Xbox, King, Activision Blizzard, and our broader gaming supply across console, PC, mobile, and streaming. We are looking for an initiative-taking Senior Business Planner to drive business planning for our gaming ads business. In this role you will take work from idea to reality: sizing the opportunity, building the business case, bringing customer and market evidence into product planning, and driving initiatives through to delivery. Responsibilities 1. Program / Project Management Develops detailed project plans, timelines, and deliverables for their assigned workstream, consolidating milestones and dependencies across projects Identifies and manages interdependence across workstreams to avoid bottlenecks and ensure timely delivery Leads governance rhythms, enforcement, and execution excellence including regular updates to stakeholders, maintaining clarity on status and risks 2. End-to-End Planning Develops strategic plans to drive and transform the gaming business across demand, supply, products, and platforms, and influences prioritization of initiatives within these areas Leads workstreams across opportunity identification and sizing, demand strategy, and business requirements documentation, so gaming enters planning cycles with a quantified position rather than a directional ask Works with cross-functional teams to ensure business and demand plans are comprehensive and rationalized across publishers, surfaces, and sales motions Supports publisher planning with sizing and business cases, including monetization and ad policy considerations 3. Problem Solving and Insights Structures ambiguous situations into a defined plan, including root cause identification, hypothesis testing, and implementation of the proposal Leverages insights across voice of the customer, voice of the field, market research, and stakeholder input to develop recommendations and provide thought leadership around potential growth opportunities Leverages AI and automation to synthesize data and identify patterns, owning the integrity, relevance, and limitations of AI-generated insights used in business decision making Contributes to the Gaming Ads competitive intelligence rhythm and market benchmarking, and represents that evidence in product planning and prioritization forums 4. Communication and Stakeholder Management Communicates and advocates plans to business leaders and conveys viewpoints through written documents such as memos, perspectives, and business requirements docs, and through influence models such as meetings and presentations Builds end-to-end storylines, leveraging data to demonstrate measurable outcomes of work Delivers recommendations and implications to stakeholders to facilitate discussions and decision making Partners across Product, Engineering, Operations, Finance and Sales to ensure alignment   Your role involves strategic planning, collaboration, and staying ahead in the dynamic digital advertising landscape. By connecting gaming supply, advertiser demand, and Microsoft’s broader advertising portfolio, you will contribute to Microsoft’s success in the ever-evolving industry. Qualifications Required/minimum qualifications Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. 3+ years of experience managing cross-functional and/or cross-team projects. Additional or preferred qualifications Bachelor's Degree AND 12+ years experience engineering, product/technical program management, data analysis, or product development  OR equivalent experience. 8+ years of experience managing cross-functional and/or cross-team projects. 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos). Experience in gaming, entertainment, or media, or working with publishers and advertisers to create and sell media products. Strong familiarity with the digital environment and a clear understanding of the media planning and buying process. A proven track record of working across diverse stakeholders, including sales, to define and execute strategic initiatives with passion, precision, and excellence. Ability to navigate, build trust, and influence through hands-on engagement with leadership across business and engineering teams. Solid business judgement and ability to make decisions leveraging strategic thinking complemented with a bias for action and operational excellence. Ability to communicate at an executive level through visual, written, and verbal communication within a global context, technical and non-technical. Ability to thrive in a fast-moving and exciting, but oftentimes ambiguous environment. Technical Program Management IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Customer Experience Engineering
Senior Azure Advanced Cloud Engineer
Redmond, WA $190,400 Overview Our customers depend on Azure to run critical parts of their businesses, and the Engineering Operations (EngOps) team is committed to delivering the quality, reliability, and support experie Overview Our customers depend on Azure to run critical parts of their businesses, and the Engineering Operations (EngOps) team is committed to delivering the quality, reliability, and support experiences that turn customers of Microsoft Cloud into fans. The Advanced Cloud Engineering & Supportability (ACES) Strategic team is a global EngOps organization focused on Microsoft’s strategic Azure customers. We are customer-obsessed engineers who lead mission-critical engagements across incident management, problem management, service improvement, and customer advocacy. We also turn lessons from individual customer engagements into scalable improvements across Azure. As a Senior Advanced Cloud Engineer, you will serve as the primary engineering contact accountable for your customer’s Azure support experience. You will lead the resolution of critical and complex technical issues, support customer’s key Azure initiatives, and represent the customer’s voice within Microsoft. You will partner closely with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, Product Groups, and other engineering teams. If you are passionate about solving complex technical problems, improving customer experience, and driving innovation at scale, we would like to hear from you. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technically Oriented •    Track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. •    Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag trends/patterns of issues in the products or products misuse across customers. Develop and share insights and best practices with customers. •    Recommend and help develop training/readiness modules (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks). Acts as a mentor, shares knowledge, and contributes to the content and readiness strategy for the team. Customer Solution Lifecycle Management •    Serve as a connecting point between the product team and customers throughout the engagement lifecycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure. •    Handle complex escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. •    Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management •    Act as voice of customers and synthesize product feedback from strategic customers to provide input on business plans developed by the product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. •    Partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. •    Collaborate with stakeholders to deliver solutions to strategic customers and develop mechanisms that improve customer health and reduce the turnover time. Qualifications Required Qualifications: Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 4+ years experience in technology industry, cloud, technical support, and/or customer experience engineering OR equivalent experience.  Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:  Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.  Preferred Qualifications: 4+ years of demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations. Hands-on expertise in two or more Azure or equivalent technology areas, such as Compute, Storage, Networking, Kubernetes, SQL Database, Cosmos DB, PostgreSQL, Databricks, Azure Data Factory, App Service, Azure Functions, Redis Cache, and other Azure services. 2+ years of customer-facing experience, with demonstrated ability to prioritize, advocate for, and communicate customer needs to stakeholders. 2+ years of Experience with being on-call and driving mitigation for mission critical incidents. Strong communication and customer-engagement skills, including the ability to build trust, communicate complex technical issues to varied audiences, and lead recurring customer business reviews. #MCAPSCore #CCS  Customer Experience Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Technical Program Management
Principal Expansion Strategy PM Lead
Redmond, WA $248,400 Overview Microsoft’s Cloud Operations + Innovation (CO+I) organization is the team behind the cloud, enabling the infrastructure that powers Microsoft’s cloud and AI services. Within Integrated Plann Overview Microsoft’s Cloud Operations + Innovation (CO+I) organization is the team behind the cloud, enabling the infrastructure that powers Microsoft’s cloud and AI services. Within Integrated Planning and Execution (IPE), the Region Expansion function helps shape where and how that infrastructure grows, connecting long-term business ambitions and customer needs with infrastructure readiness and supply opportunities. We bring together expertise across engineering, finance, planning, and infrastructure acquisition to anticipate constraints, explore creative expansion options, and guide decisions across land, power, network, and datacenter capacity. Through collaborative leadership, data-driven analysis, and disciplined program management, we turn strategy into actionable regional roadmaps—preserving flexibility, reducing risk, and positioning Microsoft to deliver capacity where and when it matters. As a Principal Expansion Strategy Program Management Lead, you will have the opportunity to shape the future of Microsoft’s commercial cloud and AI infrastructure strategy while leading and developing a team of senior program managers who advance that strategy. Bringing together your experience in infrastructure, supply planning, and business strategy, you will guide a long-range portfolio that balances new-region opportunities with the expansion of existing regions and availability zones. This work calls for curiosity, creative problem solving, and the ability to turn complex market needs, demand and supply outlooks, infrastructure constraints, and investment choices into clear recommendations and timely decisions. Just as importantly, it calls for a genuine passion for people leadership: coaching with empathy, creating an inclusive environment, and helping each team member grow while building shared accountability for outcomes. You will represent the Americas portfolio in executive forums, act with urgency and sound judgment, and model a growth mindset through feedback, learning, and continuous improvement. You will also help evolve how we work, embracing AI-enabled tools and new program management approaches with responsible data handling and thoughtful validation. This is an opportunity to make a lasting impact—building a capable, connected team and translating ambitious expansion strategies into plans that are ready for execution. Help shape where, when, and how Microsoft expands its global cloud and AI infrastructure. As a Principal Global Expansion Strategy PM leader, you will own complex expansion strategy problem spaces, translating long-range commercial and cloud needs into geographical growth strategies and investment choices. Your work will connect a 3–10+ year planning horizon with the decisions needed today to preserve future capacity, resilience, and speed to market. This is a manager role with no end-to-end accountability for a specific geography - but a part of a central tiger team leading strategic projects for our expansion business. You will own the strategy, analytical approach, and decision framework for assigned expansion problem spaces, drawing on infrastructure, supply planning, and business strategy experience. You will act with urgency and sound judgment, creatively solve ambiguous problems, and lead through empathy, inclusive collaboration, mentoring, and influence. You will lead central and global expansion strategy development for infrastructure - collaborating highly with our design, engineering, finance, planning and regional partners. A growth mindset and eagerness to adopt and evolve AI-enabled program management processes will help you turn learning into scalable practices and partner with planning and delivery teams to translate decisions into actionable plans.    Responsibilities Own research and refinement of global geographical growth strategies, framing the strategic questions, scenarios, trade-offs, and recommendations that inform long-range cloud, commercial, and AI expansion.  Synthesize demand and supply variances with physical infrastructure, geopolitical and economic conditions, customer needs, technology changes, and time-to-market constraints. Creatively solve ambiguous infrastructure and supply planning problems by testing alternatives and making trade-offs explicit to identify expansion priorities and preserve strategic optionality. Partner with Finance, Land, Lease and Engineering partners to develop investment business cases that make capacity, timing, risk, and economic trade-offs explicit and support informed executive decisions. Connect strategy to regional planning tools and the plan of record (POR), working with Azure, engineering, planning, regional delivery, land, power, network, and leasing partners to align dependencies and implementation choices. Shape ahead-of-demand readiness strategies for land, power, permitting, network, and schedule constraints. Use critical-path and risk insights from prepositioning and delivery programs to improve strategic choices, not just track execution. Act with urgency and sound judgment: proactively unblock decisions by clarifying owners, escalating time-sensitive risks, and presenting actionable mitigation options. Lead virtual PM collaboration and strategic governance with empathy: listen to differing perspectives, invite inclusive participation, and resolve cross-functional disagreements through clear options and recommendations. Gain decision alignment with GM, VP, and CVP stakeholders and communicate rationale, risks, and implications. Mentor and develop others through knowledge sharing and constructive feedback. Seek feedback, learn from outcomes, and adapt approaches as conditions change.  Qualifications Required/minimum qualifications Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. 3+ years people management experience. 6+ years of experience managing cross-functional and/or cross-team projects. Background Check Requirements:  Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:  Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.   Preferred Qualifications: 8+ years of cross-functional program or product management experience, bringing multiple disciplines together to deliver complex business outcomes. Infrastructure experience, supply planning experience, and business strategy experience, with the ability to connect capacity constraints, demand outlooks, and investment choices into actionable plans. 8+ years of experience using data and analysis to inform strategy, investment choices, or operational decisions. Eagerness to experiment with, adopt, and evolve program management processes using AI tools, with responsible data handling, validation of outputs, and human judgment.  8+ years of leadership in a business-critical function, with accountability for priorities, stakeholder alignment, and outcomes. Demonstrated urgency with sound judgment and proactive blocker removal, creative problem solving under ambiguity, and a growth mindset shown through seeking feedback, learning, and adapting.  3+ years managing program management teams. Demonstrated passion for managing and developing people through empathetic coaching, clear expectations, effective delegation, growth opportunities, and team accountability, while fostering an inclusive culture and collaborating across organizational boundaries.  10+ years of program management experience in mission-critical infrastructure, with experience in cloud-infrastructure planning. Experience shaping long-range geographical growth strategies or infrastructure investment choices, including scenario analysis, business cases, and executive decision support. Experience connecting expansion strategy to regional planning and POR governance, including capacity readiness, critical-path constraints, mitigation options, and planning data tools.    #COICareers | #EPCCareers | #DCDCareers Technical Program Management M6 - The typical base pay range for this role across the U.S. is USD $165,600 - $296,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $220,800 - $331,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Technical Program Management
Principal Region Expansion Strategy PM Lead, Americas
Redmond, WA $248,400 Overview Microsoft’s Cloud Operations + Innovation (CO+I) organization is the team behind the cloud, enabling the infrastructure that powers Microsoft’s cloud and AI services. Within Integrated Plann Overview Microsoft’s Cloud Operations + Innovation (CO+I) organization is the team behind the cloud, enabling the infrastructure that powers Microsoft’s cloud and AI services. Within Integrated Planning and Execution (IPE), the Region Expansion function helps shape where and how that infrastructure grows, connecting long-term business ambitions and customer needs with infrastructure readiness and supply opportunities. We bring together expertise across engineering, finance, planning, and infrastructure acquisition to anticipate constraints, explore creative expansion options, and guide decisions across land, power, network, and datacenter capacity. Through collaborative leadership, data-driven analysis, and disciplined program management, we turn strategy into actionable regional roadmaps—preserving flexibility, reducing risk, and positioning Microsoft to deliver capacity where and when it matters.   As the Principal Region Expansion Strategy PM Lead, Americas , you will have the opportunity to shape the future of Microsoft’s commercial cloud and AI infrastructure across the Americas while leading and developing the program managers who advance that strategy. Bringing together your experience in infrastructure, supply planning, and business strategy, you will guide a long-range portfolio that balances new-region opportunities with the expansion of existing regions and availability zones. This work calls for curiosity, creative problem solving, and the ability to turn complex market needs, demand and supply outlooks, infrastructure constraints, and investment choices into clear recommendations and timely decisions. Just as importantly, it calls for a genuine passion for people leadership: coaching with empathy, creating an inclusive environment, and helping each team member grow while building shared accountability for outcomes. You will represent the Americas portfolio in executive forums, act with urgency and sound judgment, and model a growth mindset through feedback, learning, and continuous improvement. You will also help evolve how we work, embracing AI-enabled tools and new program management approaches with responsible data handling and thoughtful validation. This is an opportunity to make a lasting impact—building a capable, connected team and translating ambitious expansion strategies into plans that are ready for execution.   Responsibilities Responsibilities: Set the Americas geographic portfolio strategy within global cloud and AI planning frameworks. Develop an integrated long-range capacity roadmap, compare new-region investments with existing-region and zone expansion, and recommend the sequence of opportunities based on customer impact, resilience, economics, feasibility, and time to market.  Integrate regional demand and supply planning with market, customer, geopolitical, and infrastructure signals. Surface capacity variances, constraints, dependencies, and mitigation options early. Apply creative problem solving, scenarios, and sensitivity analysis to challenge assumptions, develop alternatives, preserve supply optionality, and make trade-offs explicit. Manage and develop the Americas program management team. Set clear expectations and priorities, delegate meaningful ownership, coach empathetically, provide actionable feedback, and create growth opportunities. Foster an inclusive culture where people can raise concerns and learn from setbacks, while holding the team accountable for commitments and outcomes. Align direct reports and cross-functional partners around integrated regional plans of record, decision milestones, and common measures of progress, reconciling competing priorities across strategy workstreams.  Lead cross-functional business-case development with Finance and infrastructure partners. Bring together Azure, Energy, Land, Lease, Network, MCAPS, and CELA perspectives, including sourcing and acquisition options where relevant, while keeping technical assessments, procurement, and execution accountability with the respective functional owners.  Represent the Americas portfolio with GM, VP, and CVP stakeholders. Exhibit urgency with judgment: anticipate dependencies, proactively remove blockers, identify decision owners and approval paths, and escalate unresolved trade-offs early without bypassing necessary controls. Own the regional executive narrative, frame recommendations, secure alignment, close decisions, and track outcomes against recorded commitments.  Drive pre-execution strategy decisions and clean handoffs to delivery teams, documenting rationale, remaining risks, and accountable owners without duplicating construction, energy procurement, or delivery ownership. Seek feedback, learn from outcomes, and eagerly experiment with, adopt, and evolve program management processes leveraging AI tools for analysis, planning, and reporting.  Qualifications Required/minimum qualifications Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. 3+ years people management experience. 6+ years of experience managing cross-functional and/or cross-team projects. Background Check Requirements:  Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:  Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: 8+ years of cross-functional program or product management experience, bringing multiple disciplines together to deliver complex business outcomes. Infrastructure experience, supply planning experience, and business strategy experience, with the ability to connect capacity constraints, demand outlooks, and investment choices into actionable plans. 8+ years of experience using data and analysis to inform strategy, investment choices, or operational decisions. Eagerness to experiment with, adopt, and evolve program management processes using AI tools, with responsible data handling, validation of outputs, and human judgment.  8+ years of leadership in a business-critical function, with accountability for priorities, stakeholder alignment, and outcomes. Demonstrated urgency with sound judgment and proactive blocker removal, creative problem solving under ambiguity, and a growth mindset shown through seeking feedback, learning, and adapting.  3+ years managing program management teams. Demonstrated passion for managing and developing people through empathetic coaching, clear expectations, effective delegation, growth opportunities, and team accountability, while fostering an inclusive culture and collaborating across organizational boundaries.  10+ years of experience leading end-to-end mission-critical infrastructure programs, including cloud infrastructure planning or geographic expansion strategy.  Experience developing regional cloud or AI infrastructure strategies and investment business cases that integrate capacity, market demand, infrastructure feasibility, and financial trade-offs.  Experience across Americas markets and with land, power, network, leasing, or acquisition considerations, partnering effectively with specialists who own those disciplines.  Demonstrated ability to influence executive decisions, lead teams and cross-functional partners through ambiguity, and translate complex portfolio choices into clear recommendations and measurable outcomes.  #COICareers | #EPCCareers | #DCDCareers Technical Program Management M6 - The typical base pay range for this role across the U.S. is USD $165,600 - $296,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $220,800 - $331,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Solution Engineering
Senior Solution Engineer - AI Workforce
Multiple Locations, Multiple Locations $189,350 Overview In AI Business Solutions, our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the e Overview In AI Business Solutions, our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.   As a Senior Solution Engineer – AI Workforce , you will lead technical engagements that drive AI transformation for enterprise customers. This Senior Solution Engineer role is divided into two sub-categories –  Microsoft 365 Copilot  and  Microsoft Cloud Endpoint . Candidates will need expertise in at least one of those two areas. This role is deeply technical, responsible for owning the technical win strategy, delivering compelling demonstrations, and guiding customers through envisioning sessions that align their business goals and technical requirements. As a trusted advisor, Solution Engineers ensure that governance, security, and compliance are embedded in every conversation to build confidence and drive decision-making.   This role is pivotal in shaping the future of work by enabling customers to realize the full potential of AI-powered productivity. You will collaborate closely with sales, customer success, engineering, and partner teams to remove technical blockers, generate pipeline, and ensure seamless handoffs for deployment and adoption. Your success will be measured by technical wins, customer adoption, partner engagement, and your contributions to a high-performance, learning-oriented team culture .   We are currently looking for  Senior Solution Engineers - AI Workforce  to join our teams across various business groups, for varying customer sizes, in our enterprise, regulated, and partner services organizations. By applying to this role, you will be considered for multiple opportunities within Microsoft across the United States including locations beyond where the role is posted. This role is flexible in that you can work up to 50% from home. Travel percentages will vary according to role.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Develop and maintain expert level technical subject matter expertise in Microsoft products and product differentiators including: Microsoft 365 Copilot role: Microsoft 365 Copilot, Copilot Chat, Copilot Studio & Agents Microsoft Cloud Endpoint role:  Microsoft Windows 365, Azure Virtual Desktop, Intune, Entra ID, and Cloud Native Management Scale Customer Engagements and be a trusted advisor and consultative technical seller with a growth mindset by developing and maintaining expert level delivery, discovery, demo, and whiteboarding skills. Drive AI transformation by orchestrating complex technical engagements across multiple stakeholders. Lead architecture design for secure, scalable solutions aligned with enterprise strategy. Mentor fellow engineers and lead peer learning sessions to elevate team capability. Influence product and go-to-market strategy by providing structured feedback to engineering and sales leadership. Proactively identify and escalate unresolved technical blockers through formal channels Embody our  culture  and  values Qualifications Required Qualifications Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experience OR a Master's Degree in Computer Science, Information Technology, or related field AND 3+ years of technical pre-sales or technical consulting experience OR 5+ years technical pre-sales or technical consulting experience OR equivalent experience.   Other Requirements: Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties.   Preferred qualifications Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years of technical pre-sales or technical consulting experience OR a Master's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experience OR 7+ years technical pre-sales or technical consulting experience OR equivalent experience. Expertise in at least one of two Microsoft technologies: Microsoft 365 Copilot: includes Agents, Copilot Studio, and the Microsoft 365 suite of tools and security. Microsoft Cloud Endpoint:  includes Azure Virtual Desktop, Windows 365, and the Microsoft 365 suite of tools and security. 8+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience. 6+ years of experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management. 6+ years of experience with developing and delivering customer demos/proof of concepts for productivity and collaboration-centric across competitive offerings. Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture). Solution Engineering IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Solution Engineering IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Cloud Solution Architecture
Cloud Solution Architect - Copilot
Multiple Locations, Multiple Locations $154,350 Overview Are you inspired to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence? We are seeking individuals to guide customers through th Overview Are you inspired to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence? We are seeking individuals to guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. Join us in integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, to help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.   We are looking for a Cloud Solution Architect (CSA) – Copilot , who is passionate about driving our customers’ AI transformation journey with Copilot Chat, Agents, and M365 Copilot. This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, accelerating AI adoption and change management by creating business value and ROI.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   By applying to this role, you will be considered for multiple opportunities within Microsoft across the United States including locations beyond where the role is posted. This role is flexible in that you can work up to 50% from home. Travel percentages will vary according to role. Responsibilities Be a trusted advisor and drive business value through AI Transformation : Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value.  Drive Customer Success : Lead architectural design, engaging business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot, securing long-term customer success and renewal.  Leverage Agentic AI : Use Copilot prompt engineering and Agent-building expertise to drive AI at scale.   Explore growth opportunities: Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.  Accelerate Customer AI Transformation Journey : Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer’s AI transformation journey.  Embrace a growth mindset: Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution.   Learn-it-all: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot Chat, Agents, M365 Copilot, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives. Embody our culture  and  values Qualifications Required Qualifications: Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 2+ years of experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting. OR equivalent experience.   Other Requirements: Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties.   Preferred Qualifications: Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. 4+ years of experience working in a customer-facing role (e.g., internal and/or external). 4+ years of experience working on technical projects. Technical Certification in Cloud (e.g., Microsoft 365 Certified: Administrator Expert ,  Azure, Amazon Web Services, Google, security certifications, etc.). Demonstrated technical expertise in at least one of the following Microsoft Copilot extensibility and AI platforms: Microsoft 365 Copilot extensibility (plugins, connectors) Copilot Studio (orchestration, customization) Azure OpenAI Service, Azure Cognitive Services GitHub Copilot Cloud Solution Architecture IC3 - The typical base pay range for this role across the U.S. is USD $86,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $113,300 - $187,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 30 Solution Area Specialists
Senior Sales Specialist - AI Workforce
Multiple Locations, Multiple Locations $173,700 Overview Are you inspired to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence? We are seeking individuals to help guide customers throu Overview Are you inspired to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence? We are seeking individuals to help guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. Join us in integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications to help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.   In the AI Workforce Specialists team, we are looking for passionate, experienced, and credible specialist sellers with a drive for developing and winning strategic opportunities that deliver end-to-end AI Workforce transformation at scale through high-impact, value-driven customer engagements—helping organizations achieve meaningful business outcomes and unlock the full potential of AI-powered productivity. As a Senior Sales Specialist – AI Workforce, you will lead the charge in transforming how organizations adopt and scale AI-powered productivity across AI Workforce solutions (M365 Copilot, Copilot Studio, Copilot Chat, Agents, Viva, ME3, ME5, ME7, Frontline Worker, Windows 365, AVD, Windows 365 Link).  You will build strategies with customers, collaborating across different groups inside the Customer environment to successfully enable them to drive and adopt AI transformation. You will also lead consultative customer conversations and collaborate on the planning, orchestration and execution of end-to-end AI Workforce solutions opportunities with internal stakeholders and partners to cross-sell and up-sell. This role empowers you to shape customer intent, build pipeline, and deliver measurable impact while deepening your expertise in AI sales motions and contributing to a high-performance, learning-driven culture.   We are currently looking for  Senior   Sales Specialist – AI Workforce professionals to join our teams across various business groups, for varying customer sizes, in our enterprise, regulated, and partner services organizations. By applying to this role, you will be considered for multiple opportunities within Microsoft across the United States including locations beyond where the role is posted. This role is flexible in that you can work up to 50% from home. Travel percentages will vary according to role.     Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Sales Execution: You will orchestrate a virtual team and assess customer needs to develop strategies that proactively build a stakeholder network to accelerate and close AI Workforce opportunities.​ Business Value & Consultative Selling: You will foster and expand Microsoft’s relationship with Customer Business Decisions. Hunt new AI Workforce opportunities by identifying and engaging with key business contacts. Understand customers’ business and technology priorities, governance, decision and budget processes, and land the value proposition of AI Workforce solutions.​ Scaling and Collaboration: You will lead the planning, orchestration and execution of AI Workforce opportunities with internal stakeholders and partners to cross-sell and up-sell.​ Technical Expertise: You will lead AI Workforce BDM and ITDM conversations, share best practices, present solutions with a differentiated value proposition, use cases and key competitor knowledge across solution areas acting as a subject matter expert to inform decisions on pursuit or withdrawal.​ Sales Excellence: You will lead and plan for accounts across territories, do compete plans and business analysis to pursue high-potential customers and manage AI Workforce solutions across the organization. Embody our  culture  and  values Qualifications Required Qualifications Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 4+ years of experience in technology-related sales or account management OR equivalent experience.   Other Requirements Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties.   Preferred Qualifications Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technology-related sales or account management OR equivalent experience. 6+ years solution or services sales experience. 6+ years of experience forecasting, developing demand and building pipeline, and leading/orchestrating complex, matrixed teams. 2+ years of experience with Generative and Agentic AI Experience with Microsoft Copilot and/or Generative AI Technologies Familiarity with AI/ML concepts and Copilot architecture  Experience building AI Agents Strong communication and customer engagement skills  Solution Area Specialists IC4 - The typical base pay range for this role across the U.S. is USD $107,600 - $187,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,600 - $205,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Solution Area Specialists IC5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 29 Solution Engineering
Customer Security Officer (Field CISO)
Sydney, New South Wales Overview The Microsoft Global Enterprise Sales (GES), Chief Operating Office is the operating engine that helps GES move faster, execute better and win more consistently. It simplifies how work gets Overview The Microsoft Global Enterprise Sales (GES), Chief Operating Office is the operating engine that helps GES move faster, execute better and win more consistently. It simplifies how work gets done so the field can spend more time with customers and less time navigating internal complexity, and so they can help customers realize the full value of AI and cloud transformation.   Within GES the Secure Frontier Transformation Office (STFO) is Microsoft's executive-level advisory team for secure transformation. It helps customer leadership teams move from AI ambition to approved, scalable execution by connecting security, AI governance, compliance and resilience to their business goals.   We are looking for a passionate, experienced, and credible security leader for the role of Customer Security Officer for our top customers across Enterprise and SMC segments.  As a trusted advisor to customer CIO, CISO and board, you will be the face of our company’s security initiatives and solutions, responsible for cultivating strong relationships primarily with customer CISOs. Your primary role involves understating their short- and long-term security needs and providing expert guidance to enhance their security posture. Landing Microsoft as a leader in cybersecurity, ensuring our solutions meet their business objectives. The CSO will be part of the Corporate Vice President’s extended leadership team and provide advice on the security business while also ensuring senior leader enablement. They will play an active role in building out the account strategy, building trust with CIOs, CISOs and other customer stakeholders to drive successful strategic pursuits.  They will actively engage in industry forums, providing deep insights on security, privacy and regulatory requirements and positioning Microsoft as the Security leader. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities The purpose of this role The Customer Security Officer will also be the strongest advocate and voice of their customers in the Go to Market teams and influence the product roadmap and strategic investment in new product areas based on both customer feedback as well as changing industry trends. The Customer Security Officer role involves working as part of a global team, and although regionally based, the person hired will also support colleagues in other geographies. It will involve up to 25% travel, with some global travel required occasionally. Successful candidates will work closely cross-functionally with our customer account teams, the service delivery teams, public sector and industry teams, legal and corporate affairs, product engineering, Microsoft Security Partners, and the Digital Crimes Unit to deliver on key business priorities, goals, and objectives. Responsibilities include: Partner with area sales leadership and account teams in developing long term strategic plans for key must win accounts in your area. Engage with customer CISO and other C-suite executives, to understand their strategic objectives. Develop and nurture trusted advisor relationships helping CISO mature their security program by establishing the foundation for best of breed as well best of platform security program architecture leveraging industry frameworks and standards. Develop strategic, operational, and tactical recommendations tailored to each customer with the intent of improving customer security posture and compliance position, aligned with their business goals and risk tolerance. Monitor and analyze emerging security trends, share insights with customers as well as our area leadership and guiding them through the potential impacts on their industry. Be the trusted Security partner between Microsoft and our strategic customers in developing, implementing, and executing on their security priorities, driving customer intent to buy and post sales deployment. Advise, coach, and train the area leadership on MS security solution value prop and positioning. Be the SME supporting area senior leaders on security conversations in executive forums as CISO round-tables, etc. In alignment with Microsoft’s key priorities, establish customers’ security strategy and ensure execution of said strategy with key C-suite customer stakeholders. Lead Security presentations, demonstrations, and workshops in Industry forums to provide thought leadership on Microsoft’s Security portfolio.   Qualifications Required/Minimum Qualifications: 10+ years of Industry experience, with 3-5 years as a Chief Information Security Officer (CISO), with direct responsibility for developing security strategies for global companies and/or governments and overseeing the implementation and execution of said strategies; OR equivalent experience. A career profile that will enable the candidate to be a credible and compelling security executive and trusted advisor to C-level executives with proven ability to build and sustain relationships with external stakeholders in a strategic manner. Broad information security competency, covering Identity and Access Management, Security Operations (SOC), network security, SDL, cryptography, key management, hardware security modules, security architecture and design, operations security, legal/risk/compliance, and physical security. Deep and broad knowledge of security issues & trends, able to articulate the high-level Microsoft security strategy to both technical & non-technical audiences with a detailed understanding of Microsoft 365 and Azure security frameworks, all service-level security capabilities (including details of defense-in-depth implementation – data encryption, data isolation, lock box, customer key, datacenter security, etc.), and all customer controls (identity & access management, RMS, encryption, etc.) In-depth knowledge of security principles, compliance standards and ability to apply them in diverse business contexts., with detailed understanding of current compliance status for industry standard security & audit frameworks (such as ISO27001, HIPAA, SSAE16, FISMA, NIST2, etc.), and compliance features. Experienced & credible communicator who can cast security in the language of the business, discussing Microsoft’s security strategy with CISO & other C-level executives and senior government representatives and comfortable navigating in complex and high-pressure sales scenarios. Demonstrate ability to influence without authority to drive change with both our strategic customers as well as internal stakeholders. In alignment with Microsoft’s key priorities, establish customers’ security strategy and ensure execution of said strategy with key C-suite customer stakeholders. Lead Security presentations, demonstrations, and workshops in Industry forums to provide thought leadership on Microsoft’s Security portfolio. Additional/Other Requirements   Develop and maintain industry expertise: The Customer Security Officer must stay up to date with the latest developments and advancements in security including new tech, competitors, and internal product and services offerings. Growth Mindset: Experience and passion for learning; implementing practices from others; trying, failing, and learning from both successes and failures; sharing practices and knowledge for others’ benefit. Problem Solving: Strong analytical and problem-solving skills, with the ability to think creatively and develop innovative solutions to technical challenges. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 29 Support Escalation Management
Support Escalation Management
Vancouver, British Columbia $175,200 Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help cust Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. Within MCAPS - Core, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) organization we are looking for people with a passion for delivering customer success. As a Senior Support Escalation Manager, you will be the primary contact managing escalated customer and partner issues. This opportunity will allow you to accelerate your career growth, honing your problem-solving, collaboration and orchestration skills, and deepening your relationship management expertise. The Senior Support Escalation Manager (Service Manager) is positioned and aligned with our customers as Chief Operating Officers within the account, strategically placed to ensure that we have the appropriate level of engagement to support and drive the customer’s reactive support landscape and improve operational health. You'll work with some of the world’s largest companies, public sector depts and not for profit organizations pursuing strategic activities, utilizing Microsoft technologies to modernize their business. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Account Escalation Partner   Leads the reactive support strategy for a portfolio of strategic or mission critical accounts, often funded directly by customers. Serves as the senior escalation and crisis authority for those accounts, driving alignment and decision-making across internal and external stakeholders (Customer Success Account Managers [CSAMs], engineering, incident managers, legal/PR, executives) to resolve high impact issues while shaping business-critical tradeoffs based on the customer’s business impact. Assesses, analyzes, and prioritizes account and portfolio risk trends, designs and continuously improves incident response plans (e.g., Major Incident Response Plans [MIRPs]), and drives adoption of “Get to Green” programs across accounts to prevent recurrence and materially improve overall account and portfolio health. Develops and maintains executive-level relationships with customers’ business and technical leaders, influencing their architecture and operations strategy and shifting engagement models from reactive support to proactive, strategic partnership at scale. Collaboration Leverages relationships across teams to remove roadblocks. Establishes and oversees the development of written protocols to ensure customer issues are resolved. Identifies reoccurring roadblocks across the team and escalates as needed. Proactively cultivates, expands, and strategically leverages technical contacts, SME’s, and leaders to rapidly identify and mobilize the proper resources for issues that cross-Strategic Business Unit (SBU) responsibility. Owns escalated issues and manages account-aligned customer incidents to identify and remove barriers. Ensures existing processes are not a blocker to customer issue resolution and influences the direction of process improvement efforts with a global perspective. Acts as an expert and provides informal guidance to Support Escalation team members on how to handle moderate to highly complex cases. Drives end?to?end resolution of highly complex, high?impact incidents with broad visibility (e.g., multi?customer or multi?workload issues), proactively managing ambiguity, stakeholder risk, and long?term customer impact. Serves as the primary escalation leader for the most critical incidents, assessing and prioritizing trade?offs, influencing engineering and product teams on remediation and prevention, and ensuring durable fixes and follow?through beyond incident closure. Proactively partners with leadership to design and refine incident rhythms, communication standards, and escalation pathways that improve consistency and quality across accounts and regions. Develops and formalizes best practices for structured incident leadership, coaching and upskilling others through post?incident reviews, training, and mentorship, and influencing incident management practices at scale beyond their immediate team. Communication Identifies and builds strategic relationships with internal teams, partners, and communications with senior leadership to resolve issues that are complex in scope. Develops and drives long-term, cross?Strategic Business Unit (SBU) partnership strategies, leverages relationships to remove systemic blockers, and aligns consistent, uniform engagement models from account teams to SBU(s) for broader business impact. Manages customer and field expectations around issue response and represents the company independently, prioritizing security as a key component of customer satisfaction. Ensures customer and MSFT internal stakeholders stay informed on the response and resolution status of customer issues. Communicates and influences internally to drive faster issue resolution. incorporating effective security practices to mitigate risks. Proactively delivers definitive updates to teams involved (e.g., account, Customer Success Account Manager [CSAM], Technology Managers, Leadership, and Executive Leadership) and tailors communications to influence decisions and drive timely resolution. Critical Event Response Manager Proactively leads the management escalations as discrete transactions, focusing on, complex, and high?impact scenarios and driving both rapid stabilization and systemic prevention of recurrence, with engagement spanning varying levels of technical depth. Partners with senior customer or support stakeholders to ensure customers are informed, expectations are set, and escalation pressure is effectively managed throughout the incident lifecycle. Leads bridge operations and orchestrates crisis communications for escalated incidents or critical situations, ensuring consistent, accurate, and timely updates across customers, executives, and engineering, while maintaining compliance with legal, privacy, and communications standards. Drives and coordinates complex technical and operational response efforts, evaluates and refines processes, and mentors others in de?escalating distressed customers, often operating across queues spanning multiple customers, regions, or incident classes. Owns and analyzes post?incident insights to identify patterns and root causes, drives corrective and preventive actions across teams, and shares learnings to improve organizational resilience and incident management practices. Customer Resolution Acts as an internal expert to resolve longer running, sensitive, or escalated issues or acts as a primary contact for escalated issues on behalf of less experienced IC levels. Identifies and builds relationships with various internal and external teams and senior leaders to resolve customer issues. Leads strategic projects. Informally provides coaching, mentorship, or support to less experienced Support Escalation Managers to resolve customer issues. Manages complex or high-impact incidents, which are customer-impacting issues that require coordination, communication, and stakeholder/resource management to drive timely resolution. Drives the end-to-end escalation lifecycle for complex or high-impact scenarios, where escalations are incidents that require elevated visibility or intervention that involve direct engagement with customers or senior stakeholders, including intake, triage, prioritization, resolution, and follow-up, Serves as an expert representative of Microsoft, Leadership, or Strategic Business Unit (SBU) Leaders on internal/external calls. Exercises independent judgment to prioritize escalations based on customer impact, business risk, and urgency. Ensures accountability for escalation outcomes across involved teams, driving resolution strategy. Leads initiatives by creating plans and managing relationships with other business units to improve the customer support experience for a group of customers or a specific region/area. Acts as a subject matter expert on best practices to support the customer experience, including proactively addressing security needs according to Microsoft’s security standards. Assesses and interprets outputs from AI-driven sentiment analysis tools to generate deeper, data?driven insights into customer pain points and drives proactive strategies to enhance customer service across products or segments. Proactively analyzes and models escalation risk signals using sentiment analysis, historical escalation data, and customer feedback, and develops recommendations to reduce escalation volume and impact. Analyzes, synthesizes, and presents customer feedback, escalation themes, and sentiment data to influence leadership decisions and shape long?term, cross?functional experience strategies, and shares learnings broadly to inform continuous improvement efforts. Proactively coordinates resources and establishes relationships to drive opportunities within the team and across stakeholder groups in post-incident review discussions to remediate future issues. Assesses and analyzes risks surfaced during escalations and proactively ensures they are routed and elevated to the appropriate governance channels within or outside of their Strategic Business Unit (SBU) for timely resolution and broader visibility. Drives remediation efforts by interpreting findings from root cause analysis and develops and implements corrective follow-ups required, sharing insights and learnings across relevant stakeholders to prevent recurrence and improve overall risk management practices. Leads strategic projects designed to improve resolution times, customer satisfaction, and support experience. Proactively designs and leads the implementation of AI?driven solutions to monitor, evaluate, and automate complex and cross?functional workflows, using data to analyze impact and drive gains in efficiency and satisfaction. Assesses and interprets data on systemic breakdowns across escalation workflows, handoffs, and decision points, analyzes root causes, and drives organization?wide changes that increase speed, accountability, and consistency. Drives and governs the automation and standardization of escalation workflows, developing frameworks and best practices that enable scalable and consistent adoption across Strategic Business Units (SBU)s. Develops and socializes escalation process for intake, tracking, and reporting, ensuring a robust model that supports diverse business needs. Reviews status updates to customers and provides informal guidance to others on communicating with internal stakeholders through various channels of communication for highly sensitive or difficult issues. Proactively leverages and optimizes AI-driven communication tools to enhance and scale interactions with stakeholders. Leads the coordination and communication of the escalation narrative, driving alignment across senior stakeholders and orchestrating Confidence Calls to retain customers, solidify renewals, and capture strategic product or support feedback that informs broader improvements. Drives and refines a consistent, executive-ready escalation narrative, assessing impact and risks across complex accounts and guiding stakeholders on problem statement, impact, risks, and next actions for high-visibility situations. Process Improvement Reviews post-incident review executive summaries and identifies patterns across customer issues. Creates strategies to resolve reoccurring or highly sensitive issues in partnership with leadership. Leads forums and communities of practice to share best practices, evaluates their effectiveness, and drives adoption of standards to improve delivery quality and overall team performance across the organization. Surfaces feedback from the team and drives collaboration across functions to identify systematic issues and leads process breakdowns to ensure resolution/progress. Creates strategy for process improvements and leads project or workgroup to improve internal processes. Assesses, interprets, and communicates new or potential process changes that could impact escalation delivery, analyzes risks and benefits, and drives implementation of improvements across teams. Regional or Area Support Leader Drives the strategy for critical customer recovery and escalation management efforts across regions, verticals, subsidiaries, or segments. Assesses and interprets aggregated patterns from escalations, delivery results, and post incident reviews to analyze systemic issues, operational health risks, and process breakdowns. Develops and prioritizes remediation strategies with broad impact. Leads and aligns cross?organizational Get to Green and improvement plans with Customer Service and Support (CSS), field, Customer Success Unit (CSU), and other senior business stakeholders to address complex, multi?faceted issues. Develops, evaluates, and refines Crisis Prevention and Management programs to ensure scalable, consistent execution across the field. Owns and evolves the strategy, development, and orchestration of Customer Trust Recovery activities for high?impact and complex customer scenarios. Serves as a trusted expert “voice of the customer” for reactive support, influencing senior leaders, shaping forums and governance mechanisms, and ensuring CSS priorities are integrated into business strategies and objectives, including revenue, consumption, and renewal outcomes. Drives cross?team, cross?region, and cross?functional initiatives, establishes and continuously improves protocols and networks to accelerate resolution, and champions sustainable, organization?wide changes in support quality and customer trust at scale. Technical Recovery and Stabilization Leader Leads technical recovery for complex and high-impact customer situations, shaping and driving “get-to-green” recovery plans across multiple issues and teams. Drives the diagnosis of root causes, orchestration of cross-functional technical resources, and restoration of service stability and customer confidence. Operates beyond the scope of individual incidents, supporting multi-issue recovery scenarios that span extended timeframes and require sustained technical coordination and leadership. Owns time-bound engagements but may persist until stability and agreed outcomes are achieved. Works closely with designated customers’ executive and senior technical leaders to align on recovery approach, anticipate and mitigate future escalations, and influence architecture and operational decisions that improve long-term stability. Utilizes deep technical expertise, structured recovery planning, and the ability to align support, engineering, and account teams around clear actions and priorities, influencing delivery of recovery outcomes and shifting conversations from reactive issue resolution to more proactive, strategic engagement. Identifies patterns and underlying drivers observed during recovery engagements and provides recommendations to address systemic issues, contributing to broader improvement efforts while remaining focused on technical recovery execution. Vendor Relationships Engages with outsourced Customer Service and Support [CSS] delivery partner specialists as part of standard support incident management and escalation resolution activities, not including the management, supervision, or direction of delivery partner resources beyond activities directly related to incident and escalation management coordination. Focuses partner engagements on coordinating efforts across teams, aligning stakeholders, and driving timely resolution of customer issues through effective collaboration, communication, and escalation management.   Other:  Embody our culture and values   Qualifications Required Qualifications: Master's Degree in technology, business, or related field AND 4+ years technology industry, customer service, or related experience  OR Bachelor's Degree in technology, business, or related field AND 6+ years technology industry, customer service, or related experience  OR 9+ years technology industry, customer service, or related experience  OR equivalent experience   Other Requirements: Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.   Additional or Preferred Qualifications: Experience working with Microsoft products and services. Cloud Technology Certification (Azure Fundamentals. M365 Fundamentals) Prior Incident and escalation management experience Proficient in C-level stakeholder management Candidate must be able to work PST   Support Escalation Management IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year. Find additional pay information here: https://careers.microsoft.com/v2/global/en/canada-pay-information.html Support Escalation Management IC5 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 128,000 $ CAD à 222,400 $ CAD par année. Pour plus d'information au sujet de la rémunération, veuillez cliquer ici: https://careers.microsoft.com/v2/global/en/canada-pay-information.html Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la demande d’accommodement. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 29 Partner Marketing
Director of Global Channel Partner Marketing
Redmond, WA $201,600 Overview With a vision to "Build and sell intelligent cloud and intelligent edge solutions with partners, empowering people and organizations to achieve more," Global Channel Partner Sales (GCPS) is Overview With a vision to "Build and sell intelligent cloud and intelligent edge solutions with partners, empowering people and organizations to achieve more," Global Channel Partner Sales (GCPS) is responsible for driving revenue outcomes with partners through innovative solutions–at scale! The Global Partner GTM, Programs, & Operations (GPO) organization within GCPS brings together the go-to-market strategy, programs, and platforms to accelerate growth and improve partner experience across all partner segments.   As a Global Channel Partner Marketing Director , you will lead integrated worldwide marketing plans for Microsoft’s largest Global Channel partners. A critical priority is establishing deep, trusted relationships within each partner’s Office of the CMO to grow Microsoft mindshare, influence investment, and secure executive alignment on joint go-to-market priorities. You will align partner executives and internal stakeholders around scalable, compliant strategies that drive demand, pipeline, revenue, and consumption; optimize marketing investments and ROI; and translate insights into corrective actions. As a trusted advisor, you will lead your team to scale repeatable top practices that strengthen partner capability and execution across regions.  Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  Responsibilities Lead the team responsible for developing and executing global marketing plans with Microsoft’s largest Channel partners, leveraging investments, incentives, and campaign content to drive demand and revenue growth.    Set the strategy and expectations for executive engagement within partner CMO organizations, coaching the team to grow Microsoft mindshare and investment, build joint global campaigns, and align regional execution.  Own the global co-op strategy, directing allocation and utilization across the partner portfolio, aligning investments to business priorities, and ensuring compliant execution, partner contribution, and measurable ROI.  Lead the team to optimize the execution and ROI of global investments and programs, standardize top practices across regions, and identify scalable opportunities across the partner portfolio.  Coach and develop Global Partner Marketing managers to strengthen strategic account leadership, improve go-to-market execution, and deliver agreed business outcomes and KPIs.  Establish governance and ensure the team and partner portfolio operate in compliance with Microsoft policies, funding requirements, and program guidelines.  Set clear performance expectations, monitor progress against portfolio KPIs, and lead corrective actions to ensure targets are met or exceeded.  Qualifications Required/minimum qualifications Bachelor's Degree in Business, Marketing, Business Development, Business Management, Communications, or related field AND 7+ years sales, marketing, or business development experience OR equivalent experience. 5+ years people management experience. Additional or preferred qualifications Master's Degree in Business Administration, or related field AND 6+ years sales, marketing, technology-based, or business development experience OR Bachelor's Degree in Business, Marketing, Business Development, Business Management, Communications, or related field AND 8+ years sales, marketing, or business development experience OR equivalent experience. 7+ years of team leadership with record of accomplishment of leading effective teams that execute impactful go-to-market strategies and driving sales acceleration through effective partner engagement  Ability to articulate both business and technical value of Microsoft cloud services to business and technical decision makers  Demonstrated track record of creating repeatable top practices on demand generation and awareness campaigns, workshops, metrics, and sales readiness  The ability to work cross-team in ambiguous and changing environments, along with solid listening and partnering skills. Must be comfortable working in a highly matrixed environment, and leading program v-teams or workstreams aligned to shared goals and measures.  Executive Relations: The ability to interact confidently with leaders in a highly-matrixed organization to present/defend/clarify concerns or issues regarding an existing project, program, or solution. This includes the ability to confidently address difficult questions, handle pushback from a high-level audience, and maintain an executive demeanor while engaging in difficult or sometimes high-pressure situations.    Occasional international/domestic travel required to support partner engagement.  Partner Marketing M5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 29 Business Management
Customer and Partner Engagement Manager
Multiple Locations, Multiple Locations $169,750 Overview   Microsoft’s Retail & Consumer Goods organization partners with customers across the industry to help them achieve their business priorities through Microsoft technology, cloud capabili Overview   Microsoft’s Retail & Consumer Goods organization partners with customers across the industry to help them achieve their business priorities through Microsoft technology, cloud capabilities, artificial intelligence (AI), and industry solutions. The team brings together sales, technical, customer success, business operations, partner, and industry expertise to help customers transform their businesses and realize greater value from their Microsoft investments.   As a Customer and Partner Engagement Manager within Microsoft’s Retail & Consumer Goods organization, you will serve as a strategic partner to leadership, helping create clarity in ambiguous and complex situations and driving prioritization, decision-making, and effective business execution across the organization.   You will collaborate with leaders, internal stakeholders, and cross-functional teams to translate organizational strategy into execution plans, oversee critical business priorities, and support the continuity of business operations. You will leverage your understanding of organizational strategy and planned deliverables to support complex budget planning and advise leaders on strategic business decisions. You will also support key business management priorities, enable a healthy organizational scorecard, and drive cross-team projects that address evolving and complex business needs. Through well-cultivated relationships and influence, you will connect leaders and teams, enable effective decision-making, and help ensure successful execution against organizational priorities. In addition, you will help advance culture and People Strategy initiatives while leading executive-level communications across a variety of internal audiences.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Business Operations Collaborates with internal stakeholders and teams to supervise the creation and implementation of execution plans. Leads and oversees processes to ensure alignment across groups. Clearly communicates plans and mutual commitments across stakeholders, reviews process execution and performance to ensure results align with business priorities and scorecards. Sets effective practices for execution of strategies defined by leadership by leveraging consolidated information and advocating for and presenting clear business cases to the leader and business partners. Contributes to organizational design conversations and facilitates successful implementation of organizational plans and strategies (e.g., translates high-level strategic plans into concrete execution). Establishes key indicators of success in alignment with strategy to help streamline business strategy execution. Works within the organization to report against and adjust targets if necessary. Oversees corporate governance and performance management by providing insight and guidance on prioritizing and monitoring appropriate indicators, communicating progress to senior leadership, and evangelizing effective practices from the top levels of the company. Creates clarity in ambiguous situations to facilitate and drive prioritization and decision making for leaders across the organization. Drives business direction and responsibility for leadership team to manage the planning process ensuring coordination with corporate planning processes as well as planning integration across the broader organization. Drives the architecture, development, and execution of the rhythm of business (ROB) aligned to the scope and complexity of the business. Provides direction for identifying and determining objectives to execute which are in alignment with the goals of the organization. Drives business review cadence. Ensures adherence to privacy and compliance, and drives accountability for the team and organization in executing core business activities. Works with senior leaders to drive expectation and influence content that enables realization of outcomes. Serves as a point of contact while understanding the business status and industry trends. As appropriate, executes business plans to ensure continuation of business operations at all times, including in adverse conditions, in accordance with corporate governance. When needed, ensures checks and balances are in place for the team to ensure Microsoft's best interest with regard to strategic partnerships necessary for continuity of business. May strategize and develop business continuity plans with Microsoft corporate Crisis Management and Business Continuity teams. Leverages knowledge of the organizational strategy and planned deliverables for the upcoming year(s) to design complex budgets. Works in partnership with Finance to approve budgets and develops forecasting plans in partnership with the leadership team. Tracks financial progress against budget and may manage complex budgets with significant negotiation. Provides input on the development of principles and/or guidelines for budgeting and forecasting. Identifies actions that can be taken to course-correct and drive performance improvement. Anticipates business challenges based on forecasts and larger organizational circumstances. Works with Procurement team to coordinate future resources. Collaborates with leaders regarding resource management planning. Ensures spend remains within budget that the leader is aligned on the headcount and budget strategy. Executive Leader and Team Communications Leads executive-level communication with a variety of internal audiences. Ensures alignment with business priorities. Develops content and messaging related to the team's mission and key projects. Proactively seeks out relevant content (e.g., security requirements, priorities, and/or updates) to communicate to the organization. Optimizes the leader's time by organizing the daily communications of the leader. Performs triage and ghostwriting on behalf of the leader to expedite leader's time. May perform executive-level communication with a variety of audiences. Maximizing/ Extending the Leader Supports the leader in one or more key business management areas (e.g., setting key goals, priorities, and definitions; culture and health; communications; budget/finance; industry/business knowledge). Synthesizes insights and leverages expertise to influence the leader and leadership team. Oversees content creation within the organization and, at times within the industry. Leads audits of Teams and SharePoint memberships, shareable and expiring links, and documentation storage practices to ensure appropriate confidentiality and sensitivity parameters are met. Leverages relationships to influence and advise on strategic decisions, content, and/or expertise. Manages and builds relationships with leaders while using understanding of audience needs to ensure the optimal use of leaders' time. May interact with a broader array of high-level partners and stakeholders at scale for the business. Leverages key partnerships to drive the agenda for the leadership team and ensure follow up. Provides direction for criteria used to break down complex information into actionable steps for stakeholders. Creates alignment within partnerships by providing an objective point of view, ensuring all voices are heard, synthesizing ideas, and creating an action plan. Carries out related reporting and exception management as required. Organizes executive visits, including global events with customers. Organizational Health Supports and enables a healthy scorecard for the team/organization and promotes and influences culture initiatives aligned to defined People Strategy, connecting leaders and teams to One Microsoft Diversity and Inclusion (D&I) plan resources and guidance. Partners with Human Resources (HR), leader, and business management community on best ways to apply company guidance, accelerate progress related to culture and inclusion, define communications and action plans for the organization in response to employee signals. Capitalizes on team strengths and identifies development areas. Tracks the use of role-based compliance trainings and new trainings (e.g., security). Drives the training completion rates. As needed, may plan and execute on trainings and/or programs. Special Project/Programs and Initiatives Drives cross-team projects as needed to meet the changing business environment and to manage complex business needs. Engages in project management or may act as a project/program manager to ensure organization-wide implementation of strategic efforts that require hands-on coordination across multiple functional disciplines and business organizations. Drives cross-team projects as needed to meet the changing business environment and manage complex business needs. Engages in project management or may act as a project/program manager to ensure organization-wide implementation of strategic efforts that require hands-on coordination across multiple functional disciplines and business organizations.   Qualifications Required/minimum qualifications Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 6+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR equivalent experience. Additional or preferred qualifications Master's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 12+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR equivalent experience. Business Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 29 Software Engineering
Software Engineer II - CTJ - Poly
Reston, VA $160,650 Overview Join the Azure AI Platform air-gapped engineering team as a Software Engineer II and help bring advanced AI capabilities to some of Microsoft’s most security-sensitive customers. Our team de Overview Join the Azure AI Platform air-gapped engineering team as a Software Engineer II and help bring advanced AI capabilities to some of Microsoft’s most security-sensitive customers. Our team delivers Azure OpenAI, Microsoft Foundry, Azure Machine Learning, and Azure AI Services in sovereign and air-gapped cloud environments, enabling mission-critical government workloads through secure, reliable AI infrastructure. In this role, you will tackle engineering challenges at the intersection of AI, distributed systems, and cloud infrastructure. You will design and build services, develop automation for deploying and operating AI capabilities, and solve complex problems alongside engineers across Azure. Your work will span the development lifecycle—from early design and prototyping to deployment and production operation—with opportunities to take ownership of meaningful improvements and see their impact firsthand. We are looking for curious, collaborative engineers who enjoy building software, learning new technologies, and turning complex problems into practical solutions. You will deepen your expertise in cloud services and AI infrastructure while helping shape how our team builds, ships, and operates its platform. We value engineering craftsmanship, customer-focused problem solving, and continuous learning, including thoughtful use of AI-assisted tools to improve how we work. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Design, implement, and maintain software features and service components that support Azure AI capabilities in air-gapped and sovereign cloud environments. Develop automation for model and service deployment, release validation, and monitoring to improve delivery speed, reliability, and engineering efficiency. Collaborate with engineers across Azure AI to integrate new capabilities and resolve service dependencies, including challenges involving networking, identity, and cloud infrastructure. Take ownership of scoped features and improvements from design through testing and deployment, incorporating technical guidance and design feedback from teammates and delivering secure, maintainable, well-tested code. Improve service observability and participate in on-call rotations, using telemetry and debugging tools to investigate issues, implement lasting fixes, and engage other service owners when needed. Use approved AI-assisted development tools, including GitHub Copilot, to support prototyping, coding, testing, and debugging while maintaining security and engineering quality. Incorporate customer and partner feedback into engineering improvements, and contribute to design discussions, code reviews, and technical documentation to share knowledge and improve team practices. Embody Microsoft’s culture and values ., contributing to an inclusive team that values curiosity, collaboration, and continuous learning. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.   Other Requirements:   Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph. Ability to meet Microsoft, customer and/or government security screening requirements are required pre-offer and post-hire for this role. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination. Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment. Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance     Preferred Qualifications:   Experience developing backend services, APIs, or automation using C#, Python, or another general-purpose programming language. Experience building, deploying, or supporting applications on cloud platforms such as Azure, AWS, or Google Cloud, or in comparable distributed systems environments. Familiarity with container technologies and orchestration platforms, such as Docker and Kubernetes. Experience with CI/CD pipelines, automated testing, or tooling that improves software development and deployment workflows. Experience troubleshooting software or service issues using logs, telemetry, and debugging tools to identify root causes and implement fixes. Demonstrated ability to learn unfamiliar technologies and codebases, collaborate with other engineers, and communicate technical decisions through code reviews and documentation. Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 29 Technical Program Management
Technical Program Manager
Multiple Locations, Multiple Locations $190,400 Overview Mission Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring ex Overview Mission Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their top efforts each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. As a Technical Program Manager within the US Commercial Industries Office of the CTO , this role helps advance our mission to turn our customers’ most complex business challenges into meaningful, scalable AI solutions. Working across customers, industry teams, product groups, engineering, and other Microsoft organizations, the TPM connects business outcomes with technical execution and helps move strategic AI opportunities from vision through production and continuous improvement. This individual will identify complex opportunities and gaps within multiple products or functional areas across divisional boundaries. Establishes patterns of root problems and determines customer impacts to influence prioritization. Defines program goals and prioritizes deliverables based on insights aligning them with strategy. Drives risk management, providing recommendations for data-driven decisions. Creates relationships for orchestration and completion of complex programs ensuring alignment. Partners with teams to contribute and deliver product or functional area roadmaps. Manages projects and tracks schedules across boundaries. Drives execution aligning key performance indicators (KPIs). Recommend and provides expertise on continuous improvements and areas of opportunity for growth.   Responsibilities Key Responsibilities Drive execution of large, cross-organizational programs from concept through delivery, ensuring alignment, accountability, and measurable outcomes. Establish and optimize processes, governance models, and operational rhythms to improve efficiency and reduce organizational friction. Partner across engineering, product, security, design, and field teams to deliver integrated customer and business solutions. Identify and drive strategic opportunities across products, platforms, and business functions to accelerate innovation and business impact. Partner with customers, executives, engineering, and business leaders to understand needs, uncover gaps, and shape long-term strategy. Leverage data, telemetry, automation, and AI-driven insights to identify trends, validate hypotheses, and inform decision making. Assist in define program vision while defining priorities, success metrics, and roadmaps for complex cross-functional initiatives. Lead business case development, risk management, and tradeoff discussions to drive executive alignment and investment decisions. Design and influence scalable solutions, operating models, and technical architectures in partnership with engineering and solution teams. Use AI and automation to streamline program management, reporting, insights generation, and operational decision making. Monitor business and solution performance through KPIs, customer feedback, and telemetry, translating insights into continuous improvement actions. Lead customer engagements, executive briefings, workshops, and strategic conversations to ensure successful delivery of program Champion responsible AI, security, privacy, compliance, accessibility, and quality standards across all initiatives. Mentor and coach program managers and cross-functional teams on strategic thinking, problem solving, execution excellence, and data-driven decision making. Serve as a trusted advisor to senior leadership, influencing strategy, organizational priorities, and transformation initiatives. Scale repeatable practices, capturing lessons learned and using AI and automation to improve execution, reporting, and time to value. Recommended Skills:  Inclusive and collaborative – driving teamwork and cross-team alignment.  Management of Technical Programs and Projects. Planning and steering complex projects towards their strategic milestones, ensuring all dependencies are managed and aligned with the overarching program.      Solid executive presence including communication and presentation skills with a high degree of comfort to large and small technical audiences.  Problem solving mentality leveraging internal and/or external resources, conflict resolution, and follow through with partners.     Orchestration of application development lifecycle.  Experience in vertical industries, proven by projects/solutions implemented with substantial business processes covering Financial and Insurance, Manufacturing, Consumer Goods, Healthcare/Life Sciences, Retail, or other business to consumer industry scenarios.  Experience supporting a sales organization Demonstrable architecture, design, implementation, and/or support of complex application architectures  Candidates should also demonstrate ability to adapt to new technologies, learn quickly, and understand relevant cloud trends is required.  Qualifications Required/minimum qualifications Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. 2+ years of experience managing cross-functional and/or cross-team projects. Other Requirements:  Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties.  Additional or preferred qualifications Bachelor's Degree AND 8+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience. 6+ years of experience managing cross-functional and/or cross-team projects. 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos). Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 29 Partner Development Management
Senior Partner Development Manager, OEM
Singapore, Singapore Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help cust Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. The Windows & Device Sales team transforms how the world interacts with AI through the Windows Platform, devices and Microsoft Cloud services. We lead Sales and Go-To-Market for the Windows devices business, delivering transformative AI-powered devices and cloud experiences with our partner ecosystem for customers around the world. Leads the creation of a long-range strategic vision rooted to the partners impact and potential across segments, and serves larger and more complex partners. Sells account vision to senior business decision makers at highly sought-after partners. Identifies and recommends market opportunities to pursue based on understanding of industry gaps and emerging trends in solution/product areas. As a Senior Partner Development Manager (PDM), you will own the execution plan for strategic OEM partners, driving high-impact co-sell across priority segments. You will enable partner success with Windows devices, Copilot+ PCs, AI-ready portfolios, and Microsoft cloud services by aligning refresh, compete, attach, and investment strategies into clear, actionable plans. Leveraging AI, automation, and agentic workflows, you will enhance planning, insights, and execution—helping Microsoft and its partners move faster, make better decisions, and scale impact across a complex ecosystem.   By establishing executive sponsorship, aligning and executing ambitious sales plans and orchestrating quarterly governance, you will drive a fly wheel of revenue and share growth while competing vigorously through the differentiated value proposition (DVP) of Microsoft stack (Windows, Microsoft 365 et al) + OEM value and go to market balancing core with transformational execution priorities.    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Develop and execute partner business plans that align MNA partner priorities with Microsoft’s FY27 device strategy, including Windows devices refresh, Copilot+ PC adoption, AI PC value propositions, cloud attach, and share growth.  Orchestrate and land co-sell and sell-through motions across Commercial, SMB, Consumer, and Education, with disciplined execution across partner sales teams, Microsoft field teams, channel partners, and ecosystem stakeholders. Drive growth in Windows devices and Microsoft services by connecting device sales to M365, CSP, Windows 365, Azure Local, Windows Server, and other cloud-led partner opportunities. Use market, partner, and competitive insights to identify opportunities, prioritize investments, improve portfolio and GTM execution, and respond to shifts in  competi t ors , silicon, pricing, supply, and customer demand dynamics. Build trusted advisor relationships with partner executives and local leadership by understanding their business model, differentiated value proposition, organization strategy, and growth imperatives. Orchestrate cross-functional execution across MNA account teams, GPS, WDS, GTM, marketing, finance, operations, silicon partners, and channel teams to simplify execution and accelerate measurable results. Track performance against clear KPIs, including revenue, units, activations, market share, Copilot+ PC mix, attach, investment ROI, partner engagement, and execution quality.   Qualifications Required/minimum qualifications Bachelor's Degree in Marketing, Business Operations, Computer Science or a related field AND 8+ years experience in partner management, sales, business development, or partner channel development in the technology industry or related experience OR equivalent experience. Additional or preferred qualifications Master's Degree in Business Administration, Business Science, or an advanced degree in a Science, Technology, Engineering, and Mathematics (STEM) or a related field AND 10+ years experience in partner management, sales, business development, or partner channel development in the technology industry or related experience OR equivalent experience. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 29 Solution Area Specialists
Clinical Applications Specialist
Multiple Locations, Multiple Locations $156,600 Overview About Microsoft Health & Life Sciences Microsoft Health & Life Sciences (HLS) brings the Microsoft Cloud, AI and our partner ecosystem to the organizations that care for patients eve Overview About Microsoft Health & Life Sciences Microsoft Health & Life Sciences (HLS) brings the Microsoft Cloud, AI and our partner ecosystem to the organizations that care for patients every day. We help health systems reduce clinician burden, improve patient experience and run more efficiently on Microsoft 365, Azure and Microsoft Fabric, working alongside the EHR platforms clinicians rely on. The Opportunity Clinical AI is moving fast, and the question for health systems is shifting from “which AI writes the best note?” to “which AI helps my entire care team work better together?” Microsoft Dragon Copilot answers it, unifying Dragon Medical One dictation, DAX Copilot ambient listening and Dragon Copilot for Nursing in one AI clinical assistant for physicians and nurses, integrated with EHRs such as Epic and extending across Microsoft 365, Azure, Fabric and our partners. As a Clinical Applications Specialist for the West, you will carry a Dragon Copilot quota across large health systems and IDNs in the Western US. You will win net-new and expansion business, move customers from legacy Nuance agreements onto Microsoft Dragon Copilot, and position Microsoft as the intelligence and orchestration layer for the enterprise within our broader Copilot and enterprise AI platform story.  Why Join Us This role sits at the center of one of the most meaningful uses of AI today: giving clinicians time back for their patients. You will sell a market-leading clinical AI platform backed by the full strength of Microsoft, with colleagues who share a growth mindset, customer obsession and a culture of Respect, Integrity and Accountability.  Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Responsibilities Drive Growth • Own and exceed an annual Dragon Copilot quota across assigned health systems and IDNs in the Western US. • Win net-new and expansion business across physician ambient, nursing and ED use cases. • Move legacy Nuance customers (DMO, DAX) to Dragon Copilot on Microsoft paper and the Enterprise Agreement. Executive Engagement & Value Selling • Build trusted relationships with C-suite leaders, including CMIOs, CNOs and CNEs, CIOs, CFOs and CMOs. • Lead clinical value and ROI conversations tied to clinician time, burnout, throughput and patient experience. • Host executive briefings and EBC visits that connect Dragon Copilot to each customer’s AI strategy. Protect & Expand the Base • Protect and grow the installed base, owning renewals and expansion with a clear plan for each account. • Win against ambient AI point solutions and EHR-native options with a unified, enterprise-grade platform. • Partner with Customer Success to drive adoption, nursing engagement and clinician satisfaction. Orchestrate the Team (One Microsoft) • Align with the ATU and strategic account executives on joint account strategies and executive plans. • Bring in clinical AI strategy executives, Commercial Executives and partners at the right moments. • Work with Deal Desk and Finance on deal structuring, pricing approvals and contract execution. Operational Excellence • Maintain an accurate pipeline and forecast in MSX for the current quarter and the next. • Run disciplined deal reviews and close plans with clear next steps, risks and mutual action plans. • Share customer and competitive insights with product, marketing and leadership teams. Qualifications Required/minimum qualifications Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, Information Security, or related field AND 4+ years experience in technology-related sales or account management OR equivalent experience.   Other Requirements: This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship. Additional or preferred qualifications Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR equivalent experience. 4+ years solution or services sales experience.   • 4+ years of experience selling to health systems or provider organizations. • Proven quota attainment on complex, multi-stakeholder enterprise deals. • Working understanding of the EHR ecosystem and how clinical applications integrate with it. • Clinical background (RN, MD or allied health); MBA or MHA. • Experience with ambient AI, clinical documentation or speech recognition, and knowledge of Epic workflows. • Familiarity with Microsoft and Nuance solutions, the Microsoft sales process, and MSX / Dynamics 365. Solution Area Specialists IC4 - The typical base pay range for this role across the U.S. is USD $107,600 - $187,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,600 - $205,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 29 Sales Strategy Enablement
Business Architect
Melbourne, Victoria Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help cust Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into  business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth patterns. We differentiate by delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. In MCAPS-Core the AI Business Solutions Business Architecture team turns strategy into field execution and measurable business results for M365, Copilot and Cowork. We own end-to-end go-to-market plans - from solution-area planning and offer design to the guidance, content, and enablement sellers need to execute at scale across Enterprise and SME&C. We drive adoption, usage, and consumption, using product, competitive, customer, and field insights to refine plans, remove blockers, and connect execution to sustained customer value and business growth. We are looking to hire a Business Architect to lead our global go-to-market (GTM) strategy for Copilot Cowork , leading the creation of new consumption-based business growth. You will own end-to-end GTM planning, design scalable customer journeys, offerings, and execution models, and translate strategy into field-ready guidance and enablement. Grounded in market, customer, and field insights, you will refine programs and tactics, remove execution blockers, and drive accountability for outcomes. This role brings together Engineering, Product Marketing, Business Planning, Finance, field sales, Services, and Partners across Microsoft Customer and Partner Solutions (MCAPS) Core and the broader organization to align priorities and accelerate execution. With high executive visibility and ownership of strategic initiatives, you will help define how Cowork and the next generation of consumption-based AI capabilities in Copilot are brought to market and scaled. This role focuses on designing strategy and programs that generate pipeline and accelerate revenue across customers in all segments (SMB, Corporate and Enterprise) while driving healthy usage, adoption, and renewal.  Our AI Business Solutions Business Architecture team is a collaborative, diverse group passionate about helping stakeholders accelerate the sales cycle to reach shared goals faster. We come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Go-to-Market (GTM) Strategy & Planning Own the end-to-end Cowork GTM strategy and solution-area plan across Enterprise, Corporate, and SMB segments. Design scalable customer journeys, offerings, and execution models that connect customer acquisition and adoption to sustained usage, consumption, and measurable value. Define segmentation, targeting, and growth priorities, with clear success measures and execution plans.   Cross-Functional Business Alignment Align Engineering, Product Marketing, Business Planning, Finance, Services, Partners, and field teams around shared priorities, business objectives, and accountabilities. Coordinate business model and offer strategy, marketing content, product roadmap readiness, and field execution into a cohesive GTM plan. Ensure customer and field requirements inform product and business decisions.   Sales Strategy & Enablement Translate strategy into practical seller guidance, golden paths, competitive content, and enablement that scale across Enterprise and SME&C. Design repeatable sales motions and programs that help customers move from initial interest to adoption, sustained consumption, and value realization. Equip sellers and partners to execute independently, with clear customer targeting, engagement guidance, and success criteria.   Market, Customer & Field Insights Bring product, competitive, customer, and field evidence into GTM planning and executive discussions. Translate insights into actionable recommendations that strengthen offerings, customer journeys, and execution. Surface blockers, establish named owners, and drive resolution—not just escalation or reporting. Performance Measurement & Business Insights Define and track KPIs spanning Cowork adoption, usage, consumption revenue, and customer value. Use business reviews and planning rhythms to assess progress, identify risks and opportunities, and drive corrective action. Connect performance insights to decisions about GTM priorities, programs, and investments. Business Leadership & Strategic Execution Lead strategic initiatives from business design through field activation and measurable results. Establish clear ownership, milestones, and cross-functional commitments to maintain execution discipline. Continuously refine plans and programs using customer outcomes and field evidence to accelerate sustainable growth. Other:     Embody our  culture  and  values.   Qualifications Required: Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 4+ years' experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience. 3+ years' experience in in Near Term Strategy (1-2 years out), Management Consulting, or Finance. Preferred: 10+ years of experience across strategy, sales, and GTM roles. Passion and expertise to analyze and decompose complex systems to design and refine toward desired outcomes. Domain knowledge / expertise across the Microsoft 365 portfolio, AI Transformation and AI tools. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 29 Cloud Solution Architecture
Cloud Solution Architect-Cloud & AI Apps
Bangalore, Karnataka Overview In the Small Medium Enterprise & Channel (SME&C) team, we are looking for people with a passion for delivering customer success. As a Cloud Solution Architect (CSA) - Cloud & AI Overview In the Small Medium Enterprise & Channel (SME&C) team, we are looking for people with a passion for delivering customer success. As a Cloud Solution Architect (CSA) - Cloud & AI Apps  reporting to the Cloud Solution Architect Manager you will enable SMC (Small, Medium, and Corporate) customers & Partners to achieve their business outcomes, based on their investments in Microsoft technology. Leveraging your leading technical team’s expertise, you will drive the team to ensure customers get value from their Microsoft investments  In this role you will: Adapt business models, plans, and solutions to insights Act as the voice of the customers (VOC)/partners across communities to add and prioritize Leverages and champions an existing architecture approach to achieve agreed commitments to the customer/partner Demonstrate and prove solutions capability and value Apply broad technical knowledge across various architecture solutions to meet requirements and resolve identified constraints Lead customer/partner projects that implement technical architecture Identify, escalate, and work to resolve technical blockers and route non-technical issues for removal Adapt methodology and apply governance to minimize business and technical risks Generate new ideas for changes and improvements Develop and expand existing impactful relationships with stakeholders Respectfully challenge customers/partners when going in the wrong direction and escalate appropriately Identify Microsoft's strengths over competitive solutions to convince customers of solution Share ideas, insight, and strategic, technical input with internal teams using a thorough knowledge of specific Microsoft products and their context in the competitive landscape Participate in external architect community events and share learnings with the internal team Lead architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer usage/Azure Consumed Revenue The CSA drives delivery execution through preparedness, precision delivery, overall utilization, and high customer satisfaction in a cost-efficient manner Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Responsibilities The ideal candidate will have experience in customer-facing roles and success in leading in-depth technical Application development architecture discussions with senior customer executives, Architects, IT Management, and Developers to drive value to our customers and is open to travel to customer site as needed by business.  Understanding Customer/Partner Technical Environment (Insights about Customer/Partner and Industry): Gather customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and map architecture and digital transformation solutions to customer/partner business outcomes. Adapt business models, plans, and solutions to insights Understanding Customer/Partner Technical Environment (Internal Advocacy): Act as the voice of the customer (VOC)/partner by driving new feedback, gaps, blockers, insights, resources, etc. across communities to track, add, and prioritize, using established channels (e.g., UAT/TFT).  Architecture Design and Deployment (Architecture Proposals): Receive and synthesize data about customer/partner business and technical requirements, address them with technical architecture(s), demonstrate and prove those solutions capability and business value through design collaboration sessions with the customer/partner Architecture Design and Deployment (Requirements and Constraints): Apply broad technical knowledge across various architecture solutions to meet business and information technology (IT) requirements and resolve identified technical constraints. Help to shape and enhance customers' requirements Application Development, Architecture Design and Deployment (Resolving Blockers): Identify, escalate, and work to resolve technical blockers (e.g., changing configurations, sample coding) to accelerate architecture implementations and routes non-technical issues for removal by the appropriate party Trusted Advisor (Challenger Mindset): Respectfully challenge customers/partners when going in the wrong direction and escalate appropriately Trusted Advisor (Competitor Insights/ Differentiated Value Proposition): Understand the competitor's architecture solutions and identify Microsoft's strengths over competitive solutions to drive conversations with customers/partners and convince them of solution Customer Usage: Lead architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer business value. Drive efforts to ensure that the customer's environment and applications are well-architected Customer Satisfaction – Deliver positive Customer Satisfaction and become trusted advisors to customers by leveraging solution area expertise to enable defined Customer Success Plan outcomes Qualifications Bachelor’s degree in computer science, Engineering, Business, or related field AND 10+ years technical leadership experience in relevant area of business OR equivalent experience 5+ years of experience in object-oriented programming skills, cloud application architecture and microservices development for public clouds 5+ years of experience in capturing application requirements, design review meetings, development, designing and deploying software using automated processes and troubleshooting and resolving software defects over Pure Cloud and/or Hybrid environments 5+ years of experience working with Agile/Scrum, CI/CD or DevOps models involving multiple disciplines of coding, testing and deployment Experience in application development leveraging the GitHub ecosystem Solution Architecture (e.g., SOA, enterprise architecture) Solid Solution Design and Development skills Experience with Modern .NET technologies (e.g., .NET 8/9, ASP.NET Core, EF Core,  and Dapr)   Technical Expertise:   The role requires knowledge and experience in the following technologies/areas so experience in some of these areas will be expected (Note: Not all skills are mandatory to have): Azure Kubernetes Service (AKS), Azure Container Apps, Containers and Orchestrators & Building Cloud Native Applications using Microservices Arch Azure Functions Azure DevOps & Secure DevOps: Application Security Principles and Practices Azure App Service Azure API Management Azure App Dev using broader range of Azure PAAS Services Azure Application Security Azure Application Insights Azure Redis cache Azure Cosmos DB & Azure SQLAzure Key Vault Azure Service Bus Azure EventHub GitHub, GitHub Actions, GitHub Advanced Security Developing Cross-Platform Web Apps with ASP.NET Core Rest APIs Knowledge & Real World working experience working on Azure AI on topics such as Azure AI Foundry, OpenAI, MLOps, Semantic. Kernel , langchain, GraphRag, RAG, CLU, custom speech service , MCP, A2A , custom copilot , Agentic application , Autogen , SQLRAG, cosmos optimization , Fabric, Data model , Machine Learning, Agentic AI (Agent Service) will be an major advantage Other areas we look for real world demonstrated ability are: Face-to-face customer engagement skills Technical Delivery and Customer facing presentation skills with a high degree of comfort with both large and small audiences Must have the ability to take on internal initiatives to create services opportunities, and work in a fast-paced environment while balancing multiple demands, addressing shifting priorities, and maintaining focus Troubleshooting knowledge & skills, Microsoft Certifications qualifications desirable Additional qualifications expected: Analytical Problem Solving Building Customer/Partner Relationships Leadership    This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 29 Cloud Solution Architecture
Cloud Solution Architect - Cloud & AI
Washington D.C., DC $164,500 Overview Are you inspired to empower federal agencies to transform the way they work by harnessing the full potential of artificial intelligence? We are seeking individuals to guide customers through Overview Are you inspired to empower federal agencies to transform the way they work by harnessing the full potential of artificial intelligence? We are seeking individuals to guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. Join us in integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, to help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.     We are looking for a Sr. Cloud Solution Architect – Copilot & Agent, who is passionate about driving our customers’ AI transformation journey with Copilot Chat, Agents, and M365 Copilot. This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, accelerating AI adoption and change management by creating business value and ROI.     This position requires verification of U.S. citizenship due to citizenship-based legal restrictions     Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innova Responsibilities Be a Trusted Advisor and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value.    Drive Customer Success: Lead architectural design, engaging business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot, securing long-term customer success and renewal.    Leverage Agentic AI: Use Copilot prompt engineering and Agent-building expertise to drive AI at scale.     Explore growth opportunities: Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.    Accelerate Customer AI Transformation Journey: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer’s AI transformation journey.    Embrace a growth mindset: Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution.    Learn-it-all: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot Chat, Agents, M365 Copilot, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives.   Embody our culture  and values   Qualifications Required/minimum qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. Other requirements: Citizenship & Citizenship Verification:  This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport.   Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.   Additional or preferred qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. 4+ years experience working in a customer-facing role (e.g., internal and/or external). 4+ years experience working on technical projects. 5+ years experience working in a customer-facing role OR 5+ years experience working on technical M365/Power Platform/Copilot Studio projects.  Deep knowledge of solution architecture, design, implementation, and/or support of Cloud/collaboration environments.  Certification in one or more of the following technologies preferred: M365 fundamentals, M365 Copilot fundamentals, Microsoft Power Platform/Copilot Studio platforms, Microsoft Azure fundamentals, Cloud Security, Teams Administration, SharePoint Certifications, PROSCI /Change Management Qualifications.  Business Analysis: Identify business needs and determine solutions to business problems, process improvement, organizational change, or strategic planning and policy development.   Relationship Building: Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts. Experience in managing various stakeholder relationships to get consensus on solution/projects.   Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 29 Reliability Engineering
Lease Commissioning Manager - Energy
Multiple Locations, Multiple Locations $190,400 Overview Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud.  Within CO&I, the Engineering Procurement & Construction (EPC) organization is responsible for deli Overview Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud.  Within CO&I, the Engineering Procurement & Construction (EPC) organization is responsible for delivering core datacenter infrastructure for Microsoft’s cloud business. The MS portfolio consists of complex, multi-disciplinary, large scale, multi-year datacenter construction and lease projects. We are looking for a passionate, high-energy individual to help build the cloud datacenters that power the world’s largest online services.      The CO+I Commissioning team is responsible for managing the end-to-end delivery of new data center capacity for CO+I. Through development of leading program management and construction processes, this team is chartered with managing workflow across vertically and horizontally aligned project managers and virtual teams to successfully deliver multi-million-dollar, multi-year data center construction programs.    As a Lease Commissioning Manager (LCxM), you will work with data center architects, engineers, construction managers, network engineers, data center operations teams and finance teams to streamline and improve data center capacity delivery. You will execute against scope, schedule, and budget to deliver the latest generation of data center technology to Microsoft’s Online Services. You shall be responsible for ensuring the project is commissioned in accordance with Microsoft's standards and directly manage the process for projects in the location region and support other Commissioning Projects in other Regions. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.    Responsibilities   Business Processes: Reports to the CO+I Regional Commissioning Director – AMERS Leases. Primary responsibility for commissioning and operational readiness of Behind-the-Meter (BTM) power generation projects supporting Microsoft data center capacity delivery, with secondary responsibility for other CO+I commissioning initiatives. Lead commissioning activities for temporary and permanent onsite power generation facilities including gas-fired generation, reciprocating engines, microgrids, substations, utility interconnections, and associated balance-of-plant systems. Develop and maintain commissioning standards, procedures, and best practices to support safe, reliable, and repeatable deployment of energy infrastructure solutions. Manage contracted commissioning agents, EPC firms, generation providers, and startup vendors supporting BTM energy projects. Review design packages, commissioning plans, startup procedures, operating sequences, protection studies, and testing scripts to ensure operational readiness. Conduct site inspections to evaluate construction quality, commissioning progress, startup readiness, safety compliance, and risk mitigation. Drive the commissioning process from design review through energization, startup, integrated systems testing (IST), performance validation, and operational turnover. Travel extensively to project sites to oversee commissioning execution and support critical testing events. Communications: Regularly review construction progress, startup readiness, commissioning status, critical risks, and key performance metrics with internal and external stakeholders. Coordinate commissioning activities between utilities, independent power producers, EPC contractors, lease providers, equipment manufacturers, operations teams, and Microsoft project stakeholders. Facilitate commissioning readiness reviews, startup planning meetings, risk assessments, and lessons learned sessions throughout the project lifecycle. Provide clear and timely reporting to management on project scope, schedule, technical risks, startup readiness, and operational impacts. Support executive-level decision making by providing recommendations regarding energization readiness, load introduction, and commercial operation. Accountability: Responsible for developing, managing, and reporting the commissioning scope, schedule, and execution strategy for BTM energy infrastructure projects. Serve as Microsoft's on-site commissioning authority during critical startup and testing activities. Lead troubleshooting, issue resolution, and recovery efforts for commissioning deficiencies, control system integration issues, and startup challenges. Evaluate and approve readiness for energization, synchronization, load testing, performance validation, and operational turnover. Work independently to support Microsoft's energy delivery and datacenter capacity objectives while maintaining the highest standards of safety, reliability, and operational excellence. Strategy and Development: Support Microsoft's long-term energy resilience and capacity delivery strategy through deployment of alternative power solutions and behind-the-meter generation assets. Develop and refine commissioning methods, startup practices, and operational readiness programs for emerging energy technologies and power generation solutions. Provide technical input into project planning, delivery strategies, design reviews, and risk mitigation activities. Identify opportunities to improve startup reliability, commissioning efficiency, operational performance, and overall energy asset readiness. Vendor Management and Contract Compliance: Monitor and evaluate commissioning performance of EPC contractors, generation providers, equipment suppliers, commissioning agents, and startup contractors. Ensure compliance with project contracts, technical specifications, commissioning requirements, and Microsoft operational standards. Review commissioning deliverables including Statements of Qualification (SoQs), test procedures, startup plans, turnover documentation, and operational readiness packages. Verify contractual obligations related to generation performance, reliability testing, utility interconnection requirements, and operational acceptance criteria are successfully achieved prior to turnover. Drive accountability with external partners to ensure safe, reliable, and timely delivery of commissioned power generation assets.   Qualifications Required Qualifications: Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 2+ years technical engineering experience OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 4+ years technical engineering experience  OR Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years technical engineering experience OR 12+ years relevant technical engineering experience. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 4+ years technical engineering experience OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 7+ years technical engineering experience OR Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 9+ years technical engineering experience. 5+ years experience working on data center projects  Project Management  Construction Quality Assurance / Quality Control (QA/QC). Able to develop and write detailed Commissioning Scripts.    Issue identification and resolution management.    Industry recognized Commissioning Certification: OSHA 30 or equivalent qualification    NFPA-70E    Project Management Professional (PMP) certification    Proficiency with MS Office (Outlook, Word, Excel, Powerpoint), MS Visio, MS Project, MS Teams. #COICareers and #EPCCareers Reliability Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 29 Integrated Marketing
Senior Customer Growth Manager
Redmond, WA $164,500 Overview The Marketing Experience team serves as a growth engine focused on driving revenue and product usage through bold creativity, strategic audience engagement, and impactful marketing experienc Overview The Marketing Experience team serves as a growth engine focused on driving revenue and product usage through bold creativity, strategic audience engagement, and impactful marketing experiences. We partner closely with Sales and Product teams to ensure every marketing campaign and initiative aligns with business outcomes. By leveraging AI and automation to streamline operations, we create more opportunities to focus on strategy, innovation, and initiatives that drive the business forward. We bring together data from across channels to gain a comprehensive view of the customer journey, make informed investment decisions, and maximize marketing effectiveness. Grounded in accountability, collaboration, and creative excellence, we are setting a new standard for modern marketing. As a Senior Customer Growth Manager , you will lead the strategy and execution of innovative, data-driven customer growth campaigns that deliver measurable business impact. You will partner closely with the Customer Solution Area to identify target audiences, develop compelling messaging tailored to key use cases, and determine the most effective engagement channels. Working collaboratively with Analytics teams, you will refine audience targeting, define success metrics, and establish frameworks to measure campaign performance, optimize outreach, and scale successful strategies. This highly visible role combines creativity, strategic thinking, and operational excellence to accelerate product adoption, enhance customer engagement, and drive customer value. Responsibilities Efficiency: Collaborate with stakeholders to improve time to market for customer growth campaigns. Cross-Functional Partnership: Coordinate with Analytics, Data Science, Operations, and Product Marketing teams to prioritize growth campaigns, define targeting strategies, and establish success metrics. Agility & Influence: Manage shifting priorities and competing requests while influencing stakeholders to adapt execution strategies based on the urgency and needs of each initiative. Communicate Insights & Impact : Translate growth campaign analyses into clear, actionable recommendations for senior leadership. Continuous Optimization: Establish stakeholder feedback loops and develop processes for campaign planning and reporting. AI-Driven Innovation: Leverage AI to improve the production, delivery, and optimization of customer growth campaigns, enabling smarter targeting, faster execution, and deeper insights at scale. Experimentation Mindset: Establish experimentation processes and collaborate with Data Science teams to identify growth opportunities. Qualifications Required/minimum qualifications Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 3+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related work experience OR equivalent experience. Additional or preferred qualifications Master's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 2+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related experience OR Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 5+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related experience OR equivalent experience. Experience in Growth Marketing, Digital Marketing, or Product Management. Experience collaborating with Product Marketing, Data Analytics, and Data Science teams. Demonstrated ability to communicate effectively with executive leadership. Experience using reporting tools and platforms. Innovative mindset with a focus on continuous improvement. Integrated Marketing IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 29 Business Program Management
Senior Business Program Manager
Redmond, WA $152,000 Overview With a vision to "Build and sell Microsoft Artificial Intelligence (AI), Cloud applications, services, and devices with partners, empowering people and organizations to achieve more," Global Overview With a vision to "Build and sell Microsoft Artificial Intelligence (AI), Cloud applications, services, and devices with partners, empowering people and organizations to achieve more," Global Channel Partner Sales (GCPS) is responsible for driving revenue outcomes with partners through innovative solutions at scale. This Senior Business Program Manager is within the Global Partner Investments team in GCPS, which is responsible for leading the design, implementation and governance over a multi-billion-dollar portfolio of investments.   This individual will be responsible for leading the go-to-market (GTM), landing and readiness of our partner-aligned incentives and investments for the Cloud & AI Platform solution area and the Microsoft commercial marketplace Working hand-in-hand with the incentive design leads, this individual will translate incentive design into clear, engaging narratives and materials, build and lead partner and field channels and communities, and engage across product marketing, sales, segment and field teams to ensure our investments are understood, adopted and utilized by partners. This role will need to collaborate effectively across teams to turn our incentive strategy into partner action and positively influence the short- and long-term strategy of our market-leading partner ecosystem. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities This role may be a good fit if:  You are a compelling storyteller who can turn complex programs into simple, engaging narratives that inspire action;  You have built and led communities or channels that partners, sellers or customers actively rely on;  You are an innovator who uses AI to create, scale and personalize content and engagement;  You have a growth mindset and continuously learn and innovate;  You have the capability to actively contribute and build meaningful collaboration within diverse and virtual teams;  You are action-oriented, able to drive positive business impact, and capable of delivering impactful results through others;  You proactively engage directly with both internal stakeholders and external partners to gain insights and gather feedback;  You contribute to a diverse and inclusive team culture.  Responsibilities Include: Incentive Program Go-To-Market (GTM) Leadership  Owns the go-to-market, launch and landing of partner-facing incentives and investments for the Cloud & AI Platform solution area (e.g., Azure infrastructure, migration and modernization, data, AI and app innovation) and the Microsoft commercial marketplace (e.g., software development company co-sell, marketplace transactions and private offers);  Develops and executes integrated GTM plans for each incentive launch and change — defining audiences, messages, channels, deliverables, milestones and success measures — across organizational boundaries, proactively identifying and resolving roadblocks to on-time, high-quality landing;  Translates incentive design (eligibility, earning mechanics, payouts, claiming and proof-of-execution requirements) into clear, engaging narratives and materials for partners, field sellers, partner development managers and leadership, such as partner guides, FAQs, pitch decks, readiness training, field advisories and executive briefings;  Partner Channel & Community Leadership  Builds and leads partner and field channels and communities for Cloud & AI Platform and marketplace incentives (e.g., partner community calls, webinars, online communities, partner advisory forums and major events) to drive awareness, adoption and utilization;  Serves as the incentives voice to partners and the field for the solution areas, capturing feedback and escalations and closing the loop with design, operations and support teams;  Cross Functional Joint Planning  Establishes and maintains key points of contact with solution area product marketing, partner marketing, sales and field readiness organizations, aligning incentive GTM with solution plays, product launches and sales motions, and acting as an advisor to leadership;  Partners closely with incentive design leads, program operations, finance and engineering teams to ensure incentive changes are communicated accurately, consistently and on time;  Demonstrates influence across multiple divisions, drives alignment and influence towards common goals, and maintains awareness about business transformation and longer-term growth;  Problem Solving and Insights  Defines, tracks and reports GTM and adoption effectiveness (e.g., awareness, engagement, enrollment, utilization and claims), synthesizing partner and field feedback into insights and recommendations that shape future incentive design;  Knowedegable and influential around Cloud & AI Platform and marketplace partner incentives and programs for internal and external audiences;  AI-Powered Innovation  Champions the use of AI tools to optimize content creation, community engagement and community management processes, scaling reach and reducing time-to-land;  Other:  Embodies our culture and values, contributes to a diverse and inclusive team culture;  Travels --may be required at a limited level  (~5%).  Qualifications Required/minimum qualifications Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience. Additional or preferred qualifications Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience. Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 29 Strategic Account Management
Strategic Account Executive
New York, NY $186,400 Overview Microsoft’s Enterprise Account Team focuses on working with customers to achieve strategic goals.  This team is responsible for providing a differentiated Customer experience for our custome Overview Microsoft’s Enterprise Account Team focuses on working with customers to achieve strategic goals.  This team is responsible for providing a differentiated Customer experience for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.   The US Professional Services team has the opportunity to help customers reimagine what’s possible with Microsoft technology and AI. As part of the account team supporting Deloitte, you’ll collaborate across boundaries, bring together the best of Microsoft, and help create lasting impact for a global customer.   As a Strategic Enterprise Account Executive, you will have the opportunity to drive Transformation with one of our most Strategic customers with a focus on AI, Copilot and Security, to achieve both Microsoft and Deloitte’s business outcomes.  Leveraging your large, multi-functional team across the breadth of the Microsoft solutions portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace digital technologies.   With a proven history of driving growth in market share, achieving sales targets, customer obsession, and customer collaboration, this role will give the opportunity to leverage your extensive customer network and sales experience to execute against your customer’s account plan. This role is flexible in that you can work from home, but the expectation is that you are meeting with the customer as much as the job demands.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities You will deliver business growth through leading and empowering the account team dedicated to Deloitte. Lead execution of Go to Market (GTM) to achieve customer business outcomes across the entire customer lifecycle. You will accelerate Deloitte’s satisfaction and model executive engagements with business decision makers and C-Level executives. You will win against competition by establishing Microsoft as market leader, maximizing Deloitte spend, and achieving targets (billed revenue, consumption, adoption and usage). You will lead engagement across the organization to achieve business value for Deloitte and business results for Microsoft. You will cultivate relationships and use Microsoft sales strategies throughout multiple levels of Deloitte's organization (e.g., executives, business, and technical decision makers) to establish strong alignment on long-term goals and secure buy-in and execution. You will use business cases to develop and present compelling value proposition presentations and specialized business plans for Deloitte that showcase Microsoft's products and solutions, generate business and upsells, and generate new opportunities. Qualifications Required Qualifications Bachelor's Degree AND 10+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 9+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR 13+ years experience in working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience. 6+ years experience making recommendations to and/or collaborating with mid-to-senior level executives. 8+ years experience closing large, complex agreements/deals. Other Requirements This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.   Preferred qualifications Bachelor's Degree AND 13+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 11+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience. Strategic Account Management IC5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 29 Account Technology
Account Technology Strategist
Washington D.C., DC $201,600 Overview As a Account Technology Strategist (ATS) within Microsoft's Defense Industrial Base (DIB) business, you will serve as the trusted technology advisor to some of Microsoft's most strategic Aer Overview As a Account Technology Strategist (ATS) within Microsoft's Defense Industrial Base (DIB) business, you will serve as the trusted technology advisor to some of Microsoft's most strategic Aerospace & Defense, Government Contractor, and Professional Services customers. You will partner with senior business and technology leaders to align their mission, business, and digital transformation objectives with Microsoft's AI, Copilot, Security, Data, and Cloud platforms. As a core member of the Account Team Unit (ATU), you will orchestrate Microsoft resources, partners, and customer stakeholders to create and execute long-term technology strategies that drive mission outcomes, business growth, operational resiliency, and competitive advantage. You will help customers modernize legacy environments, secure critical infrastructure, accelerate AI adoption, and transform how they deliver services in highly regulated and complex environments. This role combines executive engagement, technology leadership, industry expertise, and strategic business planning. The successful candidate will possess a deep understanding of the Defense Industrial Base ecosystem, including the technology, security, compliance, and operational challenges faced by government contractors and mission-critical organizations. Microsoft's mission is to empower every person and every organization on the planet to achieve more. We foster a culture of growth mindset, innovation, inclusion, and accountability, enabling our employees and customers to achieve meaningful impact. Responsibilities Customer and Industry Insights Applies expertise (deep expertise across few accounts or broad expertise across many accounts) and thought leadership to identify and inform the development of the right Industry Sales Kits and industry partners within the customer's vertical industry. Articulates and understands specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry. Leverages industry trends from other industries to gather insights and develop an informed perspective on similar issues that may occur within their industry/industries. Applies industry knowledge to support customers in solving issues. Synthesizes and combines various business and industry insights from their team, global best practices, proof points from experience/case studies with countries and/or regions, and deep industry expertise (e.g., level 200) related to customers and their competitors to conduct forecasting and develop recommendations for managing accounts and subsidiary planning. Ensures that all levels of the organization challenge customers to consider alternatives and adapt strategies, plans, business models, and solutions to insights. Orchestrates cross-regional teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Oversees technical teams for driving opportunities with others, as necessary. Brings in business and industry insights to address the broader business challenges for the customer and deliver solutions. Differentiated Value Proposition Acts as the customer's Technology Mentor in established relationships with a line-of-business leader or senior executive within a large-scale or high-impact customer organization senior leaders, including technical decision makers (TDMs) and/or Business Unit leaders at the C-level (e.g., HR, Risk, Finance leadership). Develops extended relationships beyond core customers, advises on solutions, and aligns Microsoft capabilities with customer needs. Drives market share (e.g., cloud, collaboration, AI). Leads customer business transformations through digital technologies for assigned accounts to drive business outcomes and create business value for customers by understanding customer industry and position to provide guidance and to challenge customer thinking with innovative ideas that showcase the need for change and new strategic direction, and proactively involves corporate and cross-industry resources to drive customer transformation. Ensures line-of-business wins are captured (e.g., customer write-ups) as reference for scale, and represents the face of the business during public relations events for significant business wins. Partners with a line-of-business leader or senior executive within a large-scale or high-impact customer organization to articulate how complex Microsoft technology/services will meet future business needs better than the competition and will enable the achievement of long-term growth and success. Provides an outside-in view around existing and emerging compete or other solutions that are also a requirement for the customer. Education and Thought Leadership Leads customer technology engagement by engaging and influencing technical resources of customer, partner, and Microsoft towards customer’s business transformation. Delivers regular (e.g., quarterly, monthly) industry/technology briefings to customer technology senior decision-makers technical teams. Uses existing and new readiness resources and demonstrates expertise in creating enablement plans for large and high-stakes customers, and all-up Microsoft business. Drives innovations to help customers meet capacity and capability goals, maximize reach, and impact and drive long-term engagement and thought leadership on the Microsoft platform, and influences large customers to see and adopt the strategic value. Drives customer skilling initiatives and execution. Mapping and Account Planning Establishes best practices and standards around account planning for budgeting, quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives. Coordinates highly complex extended account teams (e.g., spanning complex technologies, geographies, functions) and drives forecasting and tracking of the business. Owns the technical portion of the account plan and leads the customer plan delivery for large, critical, and/or strategic accounts. Captures all Account Planning input in MSX D365 Account Plan. Helps customer technical specialists build the message to sell Microsoft offerings to other parts of their business or end users. Creates stakeholder maps for accounts, determines, and orchestrates a coverage plan, and builds out an execution framework across multiple Rooms of the House of the customer. Orchestrates internal teams and local partners (inclusive of global systems integrators and consultancy partners) to ensure sufficient technical resources for demand generation, when appropriate. Technology Sales: Demand Generation and Orchestration Leads the customer journey into the era of AI and Industrial Metaverse by creating a targeted approach tailored to their current business requirements and positions Microsoft as a leader for the future, both for accelerating productivity as well as helping the customer create new capabilities to support their business. Leverages expertise of current technology landscape and understanding of AI and Industrial Metaverse capabilities to plot the foundational elements on the technology roadmap that need to be in place to realize value for the customer. Builds a mid-term strategy for AI and metaverse projects as well as an immediate opportunity pipeline and orchestrates execution through the appropriate technical teams from the Specialist Team Unit (STU) and with appropriate Partners Creates, develops, and drives opportunities based on industry best practices, presents opportunities to the customer, and creates demand. Develops a plan, within a broader strategy, to create and qualify a set number of opportunities for product sales, solutions sales, or consumption. Leverages partners and multiple channels (e.g., social media) to create demand. Orchestrates efforts to drive MCEM lifecycle and stage progression. Leverages experience and strategic foresight to lead technical teams by driving opportunities with Specialist Team Unit (STU), Customer Success Unit (CSU), and others, as necessary. Leads efforts to reach out to key stakeholders to give customer-driven pitches and drives the appropriate customer reach together with the account executive to generate new demand. Uses advanced technical knowledge of products to determine feasibility of technical customer requirements requests and works with core engineering teams to prepare solutions. Leads Account Strategy Envisioning (ASE, formerly IDTA) with the extended account team, customer, and partner to deliver the outcomes for the customer through joint envisioning, as a vehicle for Industry Sales Kits and Solution Plays. Creates new Stage 1 opportunities, both billed and consumed, with technical decision maker (TDM) customer stakeholders, managing consumption pipeline with extended team to maintain velocity, and unblocking issues. Coaches peers (often as a mentor across a region or country) on how to create and maintain an opportunity initiation and how to map Microsoft priorities to opportunities. Defines the blueprint for opportunity initiation, and sets and shares standards and best practices for others to follow. Technology Strategy Formulation Creates mid- and long-term (e.g., 12 or more months) multi-horizon technology and business roadmaps for highly prominent, challenging, and/or strategic accounts based on a deep understanding of business and technology priorities and industry landscape. Challenges and validates the strategy and plan with customer stakeholders and drives envisioning and articulates business and program changes in the roadmaps around new and groundbreaking capabilities. Leads the translation of the customer's business objectives in conjunction with Industry Sales Kits and Solution Plays (including consumption-heavy workloads and cloud services) to develop an effective Industry Technology Architecture to plans for and drives consumption and adoption of Microsoft cloud and a higher share of customer potential and propensity (CPP). Leads analysis of overall customer needs, outcomes, and blockers. Determines key stakeholders for driving execution on the largest and/or most complex accounts. Partners with global executives to lead overall strategy development (e.g., blocker identification, partner strategy) to identify and address gaps and drive end-to-end solutions. Leads the adoption of technologies by plotting the long-term vision of the customer's business strategy and driving action to bring to fruition. Leads and ensures execution of technology strategy and digital transformation by anticipating and/or leading the resolution of technical blockers that arise during strategy planning and implementation, and driving technology adoption. Trusted Advisor Acts as the voice of the customer, industry, and internal advocate by providing insights, feedback, and challenges from the customer to internal teams (e.g., product groups, engineers) across all levels of the organization. Drives action to ensure that internal teams understand and respond to insights. Articulates the business opportunity for Microsoft based on product gaps. Provides Account thought leadership inclusive of information technology (IT), business strategy knowledge, and technology landscape, and shares best practices internally while providing coaching to subsidiary resources. Leverages account thought leadership in partnership with account executives to set strategy, own accountability for outcomes, and lead extended teams. Provides technical guidance to internal teams to position technology while using customer landscape knowledge. Creates connections and feedback loops with Product and Engineering teams. Creates security thought leadership with the customer's executives (e.g., technical decision maker [TDM]/business decision maker [BDM]) using the Microsoft Security and Zero Trust narratives and engages TDM and BDM stakeholders to position security as a business enabler and instill a security mindset in all aspects of the customer's technology landscape. Uses their understanding of the customers' technology and security needs to establish Microsoft’s security credentials and to build opportunities to improve the customer's security posture and orchestrates execution through security specialists. Leverages a broad knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. Proactively coordinates with internal and external network of industry experts (e.g., Regional Experts, industry-specific partners) to build strong knowledge of the industry and the competitive landscape. Drives and leverages leaders from the partner ecosystem to bridge process gaps. Leverages deep understanding of their customer to share knowledge with extended team and leverages advanced knowledge of competitors to promote customer business perspectives. Partners with others (e.g., enterprise-channel managers) to provide sponsorship and increase impact. Qualifications Required Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 6+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience. Other Requirements Microsoft Cloud Background Check This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Citizenship & Citizenship Verification This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport. Citizenship & Citizenship Verification This role will require access to information that is controlled for export under U.S. export control regulations, potentially under the International Traffic in Arms Regulations or the Export Administration Regulations.  As a condition of employment, the successful candidate will be required to provide proof of citizenship, for assessment of eligibility to access the export-controlled information.  To meet this legal requirement, citizenship will be verified via a valid passport Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 12+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience. 6+ years experience in relevant customer industry. 6+ years experience in digital transformation, or using technology to drive customer business outcomes. Ability to obtain and maintain a United States Government Security Clearance.   Account Technology IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 29 Content Program Management
Visual Communications Manager
Redmond, WA $160,650 Overview The Microsoft Events Studios and Production (ESP) team is seeking an experienced Presentation design profession to be a part of the team that delivers outstanding support experiences for Mic Overview The Microsoft Events Studios and Production (ESP) team is seeking an experienced Presentation design profession to be a part of the team that delivers outstanding support experiences for Microsoft Executives at events. We create world-ready visual content for Microsoft executives that aligns to strategic messaging and corporate brand guidelines. In this role you will be a part of a team of design/communication professionals, creating impactful design experiences across our entire event portfolio, including key external events, 3rd party events and internal company events.      This role comprises a mix of design management and creative implementation skills, along with a passion for technology and events. You will be responsible for creating best-in-class visual storytelling solutions for executive presentation needs at events, and continuously drive design/event projects through to successful completion. As a trusted thought leader in the realm of presentation design and communications you will be responsible for navigating a complete realm of storytelling processes and requirements to create stunning and impactful moments for Microsoft’s customers, partners and employees.   Responsibilities Act as the primary point of contact for a team of executives aligned to a specific narrative construct, focusing on thought leadership that translates into the implementation of visual narrative solutions, storyboarding concepts and engaging necessary resources to complete presentation design projects, ensuring a constancy in quality and impact   Communicate and drive design solutions for executive communication assets that not only follow the varied brand compliance guidelines, but also adhere to the intent and messaging framework set forth by Microsoft Brand team, Experience Design team, or creative production vendors with stakeholder responsibilities to event brand and messaging   Engage with a diverse ecosystem of presentation design and communication vendors to create visual storytelling and graphic design solutions related to executive presentations that meet the high standards of visual design our executives and events require, and act as primary point of contact for vendors for resolution of roadblocks and the creation of storyboard/wire frames   Ensure design teams are utilizing the latest design best practices and processes, communicating any updates to key stakeholder and vendors that may affect future workstreams   Demonstrate a strong fundamental knowledge base in the visual design disciplines (typography, iconography, composition, color, layout, etc.) and creation of a variety of visual mood boards, storyboards, creative briefs, and motion/visual guidelines   Effectively manage and assign priorities and workloads, determining deadlines and forecast additional staffing needs for executive support or high impact periods of activity   Build visual narratives and concepts that tell the story while adhering to the event strategy goals to ensure presentation success, collaborating closely with other art directors and designers, producers, content teams, and executive management to achieve   Impart critical feedback to and guidance on specific projects completed by vendors providing support to this role and the assigned executive’s presentations, during both the pre-event development process, as well after the event is complete    Leverage team and company resources into opportunities for sharing content from executives, internally and externally when needed, as well as ensuring all content for executive presentations is properly archived for future reference    Establish proactive engagements with the communications team with each assigned executive to anticipate teams and remove potential roadblocks before they occur or develop effective avoidance strategies.    Support may include travel to events that may include international travel   Qualifications Required/minimum qualifications 3+ years experience in program management, digital content publishing/management, or experience in a writing or editing role OR equivalent experience. Additional or preferred qualifications 10+ years managing design projects and a track record of leading successful design teams to the completion of event related content   Travel for event pre and show dates. Travel estimated to be 15%+ and could incl. weekends and international destinations   Frequent contact with all levels across the company including business groups, senior executives, field marketing groups, and external suppliers   Strong technical understanding, and preferably usage, of the Microsoft ecosystem and services   Collaboration and cross-team partnerships   Self-motivated and directed person, requiring minimal supervision for successful completion of duties   Knowledge of Adobe design programs including Photoshop, Illustrator, InDesign    Knowledge of motion graphics and postproduction workflows    Excellent verbal and written interpersonal skills and the ability to communicate clearly and effectively with creative team members, media leads and senior leadership    Ability to navigate ambiguous situations, identify and solve for blockers, and know when to escalate to keep projects and process development moving forward    A strong understanding of creative teams and processes will be crucial and experience in a range of mediums will be key    Strong executive presence and demonstrated ability to build, extend and maintain senior client relationships with executive communications teams    Exceptional communication (verbal and written) and interpersonal skills while working with all levels within the company and demonstrate the ability to get things done within Microsoft.    Must be nimble enough to negotiate with multiple stakeholders, be able to defend work, and also know when to accept direction    Content Program Management IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 29 Applied Sciences
Member of Technical Staff (Senior AI Security Researcher)
Multiple Locations, Multiple Locations $190,400 Overview Security represents one of the most critical priorities for our customers amid rapidly evolving digital threats, regulatory scrutiny, and estate complexity. The Cloud & AI organization a Overview Security represents one of the most critical priorities for our customers amid rapidly evolving digital threats, regulatory scrutiny, and estate complexity. The Cloud & AI organization accelerates Microsoft's mission to secure digital technology platforms, devices, clouds, and AI systems across customers' heterogeneous environments and Microsoft's own internal estate. Our culture centers on growth mindset, inspiring excellence, and helping teams and leaders bring their best every day.    Microsoft Red Team (MRT) helps Microsoft anticipate emerging threats and strengthen the security of products, services, and AI systems. AI is increasingly important to that mission as capabilities and threat models evolve. Within MRT, the AI Red Team conducts forward-looking AI security research and translates emerging risks into practical protection for Microsoft. As a Member of Technical Staff, you will research adversarial AI-agent systems, with an emphasis on coordinated and swarm-like behavior. You will build instrumented environments to characterize campaigns, identify behavioral signatures, trace provenance, and evaluate methods for interrupting and containing coordinated offensive agent swarms. You will examine how coordination, adaptation, and evasion emerge across changing agent populations, tools, and operating conditions.   Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  Responsibilities Lead applied research on adversarial AI agents and coordinated multi-agent or swarm-like behavior. Characterize coordination patterns, behavioral signatures, provenance, and adaptation across agent populations. Build instrumented environments for observing and measuring agent coordination under controlled security scenarios. Develop and evaluate methods to detect, attribute, interrupt, and contain coordinated offensive agent swarms. Stress-test methods across changing models, tools, topologies, and operating conditions to identify evasion paths and failure modes. Produce reproducible evaluation assets and security guidance for red-team and defense partners. Qualifications Required Qualifications: Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 4+ years related experience (e.g., statistics predictive analytics, research) OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research) OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research) OR equivalent experience.    Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.    Preferred Qualifications: Prior research or engineering experience in agentic AI security, including coordinated, multi-agent, or swarm-like behavior. Demonstrated record of independently leading complex research projects from problem formulation through reproducible results and partner adoption. Peer-reviewed publications, patents, or released research software in agentic AI security, adversarial machine learning, or threat detection. Prior experience designing instrumented security experiments or simulations for observing and evaluating coordinated agent behavior. Prior experience with behavioral analysis, provenance, detection, or attribution methods for AI systems or agents. Demonstrated research or engineering track record in AI security, adversarial machine learning, or cybersecurity. Demonstrated hands-on proficiency with Python and machine learning frameworks for research prototyping and experimentation. Applied Sciences IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 29 Applied Sciences
Member of Technical Staff (Senior AI Security Researcher)
Multiple Locations, Multiple Locations $190,400 Overview Security represents one of the most critical priorities for our customers amid rapidly evolving digital threats, regulatory scrutiny, and estate complexity. The Cloud & AI organization a Overview Security represents one of the most critical priorities for our customers amid rapidly evolving digital threats, regulatory scrutiny, and estate complexity. The Cloud & AI organization accelerates Microsoft's mission to secure digital technology platforms, devices, clouds, and AI systems across customers' heterogeneous environments and Microsoft's own internal estate. Our culture centers on growth mindset, inspiring excellence, and helping teams and leaders bring their best every day.    Microsoft Red Team (MRT) emulates real-world advanced persistent threats against Microsoft and an ecosystem of external customers. AI is now central to that mission on both sides of the fight: what red teamers can do today, and what sophisticated threat actors will be able to do tomorrow. Within MRT, Strategic AI advances offensive AI security research and translates emerging risks into practical protection for Microsoft.    As a Member of Technical Staff  (Senior AI Security Researcher), you will post-train open-weight language models for cybersecurity tasks, including using recursive self-improvement. You will develop and curate training datasets, define training objectives, implement post-training methods, and run reproducible experiments. You will evaluate how training choices affect task performance, generalization, and security, and deliver trained model artifacts and reusable workflows for red-team partners.   Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  Responsibilities Own hands-on post-training research projects for open-weight language models used for cybersecurity tasks. Develop and curate training data, objectives, and experimental controls; assess supervised, preference-based, and reinforcement-learning methods when relevant. Implement reproducible training pipelines and track datasets, configurations, checkpoints, and evaluation results. Develop and evaluate recursive self-improvement methods for training Deliver trained model artifacts and reusable workflows that red-team partners can evaluate and apply. Qualifications   Required Qualifications: Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 4+ years related experience (e.g., statistics predictive analytics, research) OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research) OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research) OR equivalent experience.    Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.    Preferred Qualifications:  Prior experience training open-weight language models with distributed or multi-GPU infrastructure. Prior experience with preference optimization or reinforcement-learning-based post-training. Prior experience evaluating language models in adversarial or security-focused settings. Peer-reviewed publications or released research software in language-model training, post-training, or AI security. 2+ years of experience with Python and machine learning frameworks. Experience fine-tuning or post-training language models.  Prior experience post-training language models for cybersecurity tasks or evaluating language models in adversarial or security-focused settings. Prior experience developing or applying recursive self-improvement methods for model training, or peer-reviewed publications or released research software in language-model training, post-training, or AI security. Applied Sciences IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 29 Software Engineering
Principal Software Engineer
Multiple Locations, Multiple Locations Overview We are seeking a visionary and technically strong Principal Software Engineer to work with a high-impact team in CISO Security Engineering. With the future of security in development, CISO S Overview We are seeking a visionary and technically strong Principal Software Engineer to work with a high-impact team in CISO Security Engineering. With the future of security in development, CISO Security Engineering is looking for a Principal Systems Engineering Architect to define the tools and infrastructure. In this role, you will apply your software engineering and architecture skills to solve varied technical challenges that are critical to the security of Microsoft’s products and customers.  As a Principal Software Engineering Architect in the Microsoft CISO organization you will have a unique opportunity to influence security across the company and industry and have a direct impact on protecting our customers and their data. You will drive designing, evolving and maintaining the architecture of complex security systems. You will collaborate with product managers and engineering managers to align technical solutions and business goals. Responsibilities   Drive architecture and technical direction across the group. Work with security experts to translate real-world workflows into engineering solutions. Simplify systems and establish reusable architectural patterns. Lead cross-team technical decisions and modernization efforts. Mentor senior engineers and raise the technical bar across the organization. Stay hands-on through design, code reviews, prototypes, and critical implementations. We are looking for someone with deep experience in large-scale distributed systems, cloud architecture, data platforms, and security, with a proven ability to lead through technical depth and influence. Qualifications Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.   Preferred Qualifications Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 28 Product Management
Principal Product Manager
Redmond, WA $223,500 Overview Microsoft Copilot is transforming how people take on their most complex work, from in-depth research to getting things done. The Copilot Chat Innovation team is turning breakthrough capabili Overview Microsoft Copilot is transforming how people take on their most complex work, from in-depth research to getting things done. The Copilot Chat Innovation team is turning breakthrough capabilities into experiences people rely on every day for their most important work, such as long-running tasks that are dependable from first prompt to final outcome and research reports that set the standard for depth and accuracy at work. The team is solving hard product and technical problems across planning, orchestration, multistep reasoning, source discovery and synthesis, report quality, transparency, user control, safety, privacy, latency, and cost. We are looking for a Principal Product Manager to lead strategic initiatives across Copilot Chat. One of the first areas you will take on is long-running research tasks. You will own how Copilot takes on research, from scoped questions through source discovery, analysis, synthesis, and citations to shareable reports and the actions that follow. This role requires exceptional technical fluency, end-to-end product judgment, and a proven ability to build and ship AI-powered experiences from the ground up. You will set direction across customer scenarios, product experiences, platform capabilities, and AI quality; translate ambiguous customer and technical problems into a durable strategy and execution plan; and align engineering, applied science, design, user research, security, privacy, and partner teams across Microsoft to deliver measurable customer impact. You will also establish and sustain senior cross-organization relationships with teams driving critical parts of these experiences, including the Copilot Chat organization, Work IQ, and Microsoft 365. Beyond these initiatives, you will shape how the broader Copilot Chat Innovation team operates. You will drive the team's rhythm of business and planning, set priorities and ownership, and run the reviews that keep a fast-moving team aligned. This structure is what lets the team turn bold ideas into innovative, high-quality experiences at scale. The ideal candidate combines customer obsession with systems thinking and organizational leadership: someone who can move comfortably from long-term product strategy and user scenarios to task-completion and report-quality metrics, experiment design, orchestration tradeoffs, and executive-level decisions. You will operate with high autonomy, lead through ambiguity, and create clarity across organizational boundaries. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Own product strategy, multi-year roadmap, and execution for strategic initiatives in Copilot Chat, starting with long-running research tasks, connecting customer scenarios to platform investments and measurable outcomes across multiple products and organizations. Define and ship end-to-end AI experiences from the ground up for new Copilot Chat capabilities, such as how Copilot plans and carries out long-running research, synthesizes sources into structured, source-cited reports, takes action with the user's approval, and keeps users in control, taking capabilities from early concept and technical exploration through experimentation, launch, and scaled operation. Translate customer needs, usage and feedback signals, support themes, and competitive insights into a differentiated product strategy and durable platform-level requirements, balancing near-term delivery with long-term architecture and ecosystem leverage. Lead the product quality and evaluation strategy for your area, including representative scenario sets, rubrics, offline evaluations, synthetic or controlled test environments, online metrics, experiment design, regression protection, and failure analysis. Partner closely with engineering and applied science on technical choices across planning, orchestration, tool use, retrieval and grounding, context management, long-running execution and recovery, latency, cost, and model behavior; make clear tradeoffs and drive decisions. Establish success measures spanning task completion, output quality and comprehensiveness, engagement, customer satisfaction, trust, safety, performance, and operational health. Drive trustworthy product design through transparency, visible plans and progress, source citations and explanations, user controls to stop or steer work, approval for consequential actions, auditability, privacy, Responsible AI, and enterprise compliance requirements. Build and sustain senior cross-company relationships across Copilot Chat, Microsoft 365, Work IQ, agents, platform, design, user research, security, privacy, marketing, and customer-facing teams; align independent roadmaps, resolve high-impact dependencies, and drive shared decisions across organizational boundaries. Communicate strategy, quality insights, risks, tradeoffs, and recommendations crisply to senior leaders and stakeholders, and shape executive decisions. Drive the broader Copilot Chat Innovation team's rhythm of business: lead planning, set priorities and clear ownership, and run the product reviews and operating cadences that help the team ship innovative, high-quality experiences with speed and accountability. Model AI-forward product leadership through rapid learning, prototyping, data-informed iteration, direct customer engagement, and active mentorship of product managers; raise the quality bar for strategy, execution, and AI evaluation across the broader team. Qualifications Required Qualifications: Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience.  Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:   Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Experience owning a large, complex product scope and delivering end-to-end software products, AI-powered features, or platform capabilities with measurable customer or business impact. Technical fluency in building and evaluating AI products, with the ability to work deeply with engineering and applied science partners from early technical exploration through production launch and iteration. Experience using data, telemetry, experimentation, product evaluations, or structured quality methods to make product decisions and improve outcomes. Demonstrated product judgment across customer scenarios, user journeys, interaction design, prioritization, and platform tradeoffs. Experience translating customer feedback and market or competitive signals into clear product requirements and roadmaps. Demonstrated ability to build trusted cross-organization relationships, align and influence senior stakeholders without direct authority, and drive strategy and execution through significant ambiguity and interdependent roadmaps. Experience driving a product team's rhythm of business, including planning, prioritization, ownership, and review cadences, in ways that measurably improved the team's speed and quality. Technical fluency in building AI/ML platforms or products. Experience taking a zero-to-one AI capability from customer problem definition and technical exploration through experimentation, launch, and scaled operation; experience with agentic systems, long-running or multistep tasks, orchestration, tool use, research and report generation, search and retrieval, RAG/grounding, or conversational AI is especially relevant. Experience shipping enterprise AI experiences with privacy, security, compliance, governance, safety, and Responsible AI requirements. Experience with Microsoft 365, Copilot, or enterprise productivity products and the needs of both end users and tenant administrators. Solid executive presence and storytelling skills, with the ability to simplify complex technical, product, and organizational issues into clear decisions, commitments, and action. A self-directed, resilient, and collaborative working style; curiosity, attention to detail, and a bias toward learning and execution. #CAP #Copilot Product Management IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 28 Cloud Solution Architecture
Senior Cloud Solution Architect Manager
Toronto, Ontario $175,200 Overview Microsoft Customer and Partner Solutions-Core (MCAPS) accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners aro Overview Microsoft Customer and Partner Solutions-Core (MCAPS) accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. The Customer & Commercial Success (CCS) organization, an organization within MCAPS-Core, is the connected engine that turns Microsoft’s commercial strategy into execution at scale — making it simpler and faster for the field to win for every customer, in every segment, region, and role. The organization brings together planning, landing, execution excellence, services portfolio and delivery, and field activation across Account Team Unit, Specialist Team Unit, and Customer Support Unit to accelerate customer value, drive growth, and strengthen the end-to-end experience across every customer moment. Support for Mission Critical CSA Manager for ATZ.  This role is critical in managing the staffing, delivery and readiness of Support for Mission Critical (SfMC) Cloud Solution Architects in addition to the business accountabilities that underpin this delivery practice.  The CSA Manager is accountable for a team of highly-specialized Cloud Solution Architects who serve as deep technical advisors driving successful delivery for Mission Critical enhanced support. In addition, they will collaborate with other Cloud Solution Architect Managers across EMEA, Americas and Asia to ensure consistency of readiness and delivery. The CSA Manager drives delivery execution through team preparedness, precision delivery, overall utilization & high customer satisfaction in a cost-efficient manner. The CSA Manager may be involved in pre-sales and planning as it relates to capacity planning and delivery planning. There will also be some responsibility for business development activities in your designated geography, working with global blackbelts (GBB), architects and Customer Success Unit stakeholders.  In this role you will be leading a highly diverse team located in Canada ensuring the seamless delivery, collaboration and shared goals across the team.  Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities •    Drives customer satisfaction and services revenue through delivery resource development, direction and mentorship.  •    Drives the staffing process by balancing customer technology needs with resourcing expertise in the team and hires appropriate technical talent to meet the demands of our customers.  •    Drives and is responsible for billable utilization goals.  •    Participates in Area/Sub resource planning processes, using insights to re-skill or adjust resource levels.  •   Drives visibility at Area/Sub level around Support for Mission Critical offerings and supports pipeline and contract renewals review.  •   Influences and manages account team and customer expectations around Mission Critical solutions and leads value driven conversations.  •   Works successfully with customers, up to the C level, to understand their business objectives and to ensure that their investment in Microsoft support is being realized.  •    Lead Customer Success & Business Growth: Direct teams in delivering secure, resilient, AI-enabled solutions that help complex customers achieve business outcomes, accelerate adoption and consumption, manage risks, remove blockers, and identify opportunities to expand Microsoft services, usage, and revenue. •    Develop Trusted Customer & Executive Relationships: Coach teams to act as strategic advisors to customers and executives, translate business challenges into Microsoft solutions, drive customer satisfaction and transformation, and influence decision-making through strong relationships with technical and business leaders, including CIOs and CISOs. •    Drive Team Performance & Partner Ecosystem Impact: Lead and empower teams through coaching, accountability, and professional development while orchestrating collaboration across Microsoft, partners, and customers to support strategic opportunities, technical pre-sales activities, and long-term business growth. •    Provide Technical Leadership & Industry Influence: Build team capabilities through mentoring and readiness programs, drive innovation and intellectual property development, influence frameworks and methodologies, and promote Microsoft solutions through thought leadership, industry engagement, and scalable best practices. Qualifications Required Qualifications: Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience 3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers Additional Preferred Qualifications: 5+ years’ of industry, support or management consulting experience.  Strong service delivery, time, project and priority management skills.  Strong interpersonal skills and the ability to work with customers at the C level.  Experience with managing critical and complex customer situations or incidents.  Project Management/Prosci Change Management/ ITIL certification is considered as a strong plus.  Strong interpersonal, presentation and communications skills. Cloud Solution Architecture M5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year. Find additional pay information here: https://careers.microsoft.com/v2/global/en/canada-pay-information.html Cloud Solution Architecture M5 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 128,000 $ CAD à 222,400 $ CAD par année. Pour plus d'information au sujet de la rémunération, veuillez cliquer ici: https://careers.microsoft.com/v2/global/en/canada-pay-information.html Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la demande d’accommodement. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 28 Strategic Account Technology
Strategic Account Technology Strategist
Shanghai, Shanghai Overview As an Account Technologist in support the Big 4 in APAC region you have a unique opportunity to translate business priorities into an integrated AI, data, cloud and security roadmap, influen Overview As an Account Technologist in support the Big 4 in APAC region you have a unique opportunity to translate business priorities into an integrated AI, data, cloud and security roadmap, influencing executive decisions rather than simply recommending products. Help move tax, audit and advisory workflows from experimentation toward production. APAC engagements already include AI-powered tax platforms, governed data foundations and agentic workflows. Bring Microsoft specialists, engineering, services and partners together to remove technical barriers and drive adoption, consumption and business outcomes. This role gives you the opportunity to help shape how the Big 4 transform with AI across APAC, while expanding your executive relationships, regional experience and ability to lead complex technology. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Responsibilities You generate innovative business insights, orchestrate teams to develop insights, and apply expertise in customer business in alignment with customer goals. You act as the "virtual Technical Officer," providing technical guidance to teams, building and maintaining strong industry and client knowledge, and acting as the voice of the customer (VOC). You create mid- to long-term digital transformation roadmaps while ensuring the execution of technological strategy, providing analysis of customer needs, and translating customer business objectives to develop technology architecture. You lead industry and digital transformation acceleration to identify, create demand, and deliver customer solutions. You drive new opportunities, lead internal teams to accelerate customer digital transformation, and drive conversations regarding the value of Microsoft solutions over competitors. You help customer technical specialists sell Microsoft solutions. You map technical customer requirements and business scenarios to Microsoft technology platforms. You orchestrate internal teams and local partners to ensure sufficient technical resources for demand generation. You drive account planning to inform quarterly and fiscal objectives. You influence customer technology engagement by engaging technical resources of a customer, partner, and Microsoft towards the customer's digital transformation. You use existing and new readiness resources to support enablement plans for customer technology adoption at the national and regional level. Qualifications Required Qualifications (RQs)     Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 4+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience     Preferred Qualifications (PQs)     Bachelor's Degree in Computer Science, Information Technology, Engineering, Business OR related field AND 8+ years technical consulting, technical consultative selling, business consulting, practice building OR related technical/sales experience OR equivalent experience 4+ years experience in relevant customer industry 4+ years experience in digital transformation, or using technology to drive customer business outcomes Enterprise technology strategy: Experience translating business priorities into actionable technology roadmaps and measurable customer outcomes. Executive engagement: Ability to lead credible conversations with CIOs, CTOs and business leaders, explain architectural trade-offs and constructively challenge assumptions. AI and security leadership: Experience shaping secure AI transformation, with sufficient technical breadth to connect cloud, data, productivity and governance. Cross-functional orchestration: Experience aligning account teams, technical specialists, services and partners around a unified customer strategy. Commercial acumen: Ability to connect technology decisions to adoption, value realization and account growth. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 28 Software Engineering
Technical Architect
Multiple Locations, Multiple Locations $248,400 Overview In the Microsoft Frontier Company, you won’t just build software; you’ll deliver real outcomes for some of the world’s most complex organizations.    We are a global team of world-class engi Overview In the Microsoft Frontier Company, you won’t just build software; you’ll deliver real outcomes for some of the world’s most complex organizations.    We are a global team of world-class engineers who have been working in a Forward Deployed Engineering (FDE) model for more than a decade, embedding directly within customer teams to solve their toughest challenges, side-by-side, and shipping production-ready solutions in days, not months.    As a Technical Architect , you will bring strong software design and engineering expertise, building reliable systems and production-ready services that turn ideas and data-driven insights into scalable solutions. You’ll work in small, multidisciplinary crews alongside data scientists, product managers, and domain experts, owning the full lifecycle from design through to deployed solutions.    Our work is powered by AI, applying the mindset and tooling across the entire development lifecycle to move from idea to production in days while maintaining the highest standards of security, quality, and trust.    This role offers the opportunity to:  Build reliable, production-ready systems and services that turn ideas into scalable solutions  Ship engineering work that directly influences business strategy and customer outcomes  Collaborate with leading global organizations across industries  Apply the latest advancements in AI and software engineering to solve problems at scale    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  Responsibilities Responsibilities:   Security and responsible engineering: Design, build, and ship secure software by default; apply Microsoft security and privacy practices, threat modeling, and safe deployment patterns to protect customers and the Microsoft cloud.   Lead discovery with customers and stakeholders: Partner with customer engineering teams and domain experts to understand business goals, constraints, and success measures; translate them into clear technical requirements and solution approaches.   Deliver end-to-end solutions: Architect and implement cloud and AI solutions—from prototype to production—using modern engineering practices (code reviews, testing, CI/CD, observability) and partnering closely with Microsoft product teams and partners.   Move fast with quality: Use iterative delivery to de-risk technical decisions early, improve reliability through automation, and continuously learn and adapt as customer needs evolve.   Drive measurable customer impact: Deliver solutions that meet agreed success metrics, support adoption, and enable customer teams through coaching, knowledge transfer, and clear documentation.   Build reusable, scalable assets: Create reference implementations, frameworks, and best-practice patterns that can be reused across customers and contribute to the broader Microsoft ecosystem.   Lead through ambiguity: Navigate complex, fast-changing problem spaces (especially in AI) and guide teams toward pragmatic decisions that balance value, feasibility, compliance, and risk.   Collaborate across disciplines: Work effectively with product, design, data science, security, and operations partners; create an inclusive environment where diverse perspectives improve outcomes.   Technical leadership and mentoring: Set technical direction, unblock teams, and mentor engineers through design reviews and hands-on guidance; influence senior stakeholders by communicating tradeoffs and recommendations clearly.   Embody our culture and values   Qualifications Required/Minimum Qualifications (RQs/MQs)  Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python   OR equivalent experience.    Other Requirements Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties.   Additional or Preferred Qualifications (PQs)  Master's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python   OR Bachelor's Degree in Computer Science or related technical field AND 15+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python   OR equivalent experience.  Experience designing, deploying, and operating AI or LLM-based solutions, including prompt engineering, retrieval-augmented approaches, model tuning, evaluation, data quality, performance monitoring, and use of cloud AI platforms  Familiarity with deploying and operating AI systems in production environments  Experience partnering directly with customers or internal stakeholders to deliver solutions end-to-end.  Understanding of model evaluation, data quality, and performance monitoring  Experience using cloud AI platforms (Azure ML, OpenAI, or similar)  Enjoy travel and are comfortable with travel up to 25%    #FDE  #MicrosoftFrontierCompany Software Engineering M6 - The typical base pay range for this role across the U.S. is USD $165,600 - $296,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $220,800 - $331,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 28 Consulting Project Management
NSG ISD Program Manager - CTJ - Top Secret
Multiple Locations, Multiple Locations $154,700 Overview Engages with customer stakeholders to develop partnerships, leveraging broad technical expertise. Drives customer satisfaction by engaging with customers stakeholders in a positive manner, r Overview Engages with customer stakeholders to develop partnerships, leveraging broad technical expertise. Drives customer satisfaction by engaging with customers stakeholders in a positive manner, reviewing and analyzing customer feedback, and leveraging trusted relationships with key internal resources to act as the voice of the customer. Adheres to project compliance standards and requirements of the contract and accommodates customer compliance standards. Drives project initiation for projects of medium complexity by delivering a workstream within a larger project/program. Facilitates contracting process for partner resources by briefing partners, coordinating partner candidate interviews, and identifying and acclimating partner resources to the team. Develops detailed project management plan to drive predictable delivery for projects of medium complexity or supports colleagues in projects of high complexity. Provides review of defined metrics, proactively monitors and tracks risks, ensures timely completion and quality of deliverables, and manages stakeholder communications. Drives timely project closure by ensuring completion of project sign off tasks. Applies advanced knowledge across project management principle areas, contributes at local team-wide level to share knowledge and support others, serves as a mentor to colleagues to grow identified skill gaps, and participates in cross-border mentoring and peer alignment to share lessons learned on challenging projects. Responsibilities Account Delivery Management Contributes to consumption activities, through others (e.g., Customer Success resources), for customers by identifying blockers to consumption goals and enabling customers, through internal teams, to get the full value of their purchases. Holds accountability for project delivery forecast. Drives and maintains obligations to customer across the delivery lifecycle including envisioning, solution development, delivery planning, cloud consumption and usage, delivery management while ensuring adherence to security best practices in partnership with Solution Area SMEs. Ensures that customer-required or market-required security certifications are active. Leads or participates in steering committee meetings with strategic customers to discuss progress toward delivery success. Supports relationships with key stakeholders in the customer portfolio to ensure service delivery is on track and issues are being anticipated, identified, and managed. Communicates current view of delivery to customer stakeholders, as appropriate. Collaborates with Sales to support contract setup, signature, compliance, and execution from deal approvals to invoicing and closure. Manages areas of fiscal responsibility within project portfolio, staying within budget while driving engagement profitability and risk management. Business Growth Looks for or creates opportunities to maximize timely cloud consumption through current deliveries. Identifies new opportunities with customers and facilitates follow up conversations with customers on Consumption both strategically and operational, and to accelerate delivery or prevent delivery delays. Demonstrates accountability for the financial health of a project or program (e.g., revenue attainment, accurate forecasting, cost management, and utilization, skills, and capacity planning). Identifies opportunities to accelerate and drive consumption and delivery. Owns and drives backlog risk management. Drives incremental business on top of existing projects and programs through next step proposals, conducts customer discussions related to next stage proposal (NSP) and other opportunities. Engages in the pursuit cycle to ensure deals are structured appropriately. Supports and contributes to rhythm of business (ROB) and Chief Financial Officer (CFO) forecasting. Closure Drives timely project closure by ensuring completion of project sign off tasks (e.g., system closeout updates, deletion of customer data, Deliverable Acceptance Form). Drives incremental process improvement by reflecting on and sharing lessons learned across teams, creating and suggesting improvements to intellectual property (IP), providing feedback to managers on team member performance, and conducting closeout interviews with team members. Applies advanced knowledge across project management principle areas to execution and delivery, contributes at local team-wide level to share knowledge and support others, serves as a mentor to less experienced colleagues to grow identified skill gaps, and participates in cross-border mentoring and peer alignment to share lessons learned on challenging projects. Contracting Facilitates contracting process for customer and partner resources (e.g., contractors, vendors) by briefing partners, coordinating partner candidate interviews, and identifying and acclimating partner resources to the team. Supports negotiation and structuring of fixed-fee subcontractor contracts with oversight from senior colleagues. Monitors and initiates Amendments, Delivery Acceptance, Proof of Delivery, and Invoicing processes. Reviews contracts according to security and data governance standards. Provides session on SFI/SBD to the onboarding partner team Initiation Drives project initiation for projects of medium complexity (e.g., multiple offerings, and/or supports projects of high complexity (e.g., tailored offerings, high visibility, high impact, market making) by delivering a workstream within a larger project/program, by driving commitment of delivery resources, assigning resources, assisting in sourcing and qualifying partner resources, and creating work breakdown structures (WBSs) with delivery team. Drives checklist and process finalization for Secure Future Initiative (SFI) with team and customers Balances needs across projects in challenging situations (e.g., scarce technical resources), with support from senior colleagues as needed, and collaborates with other groups (e.g., resource managers, Global Delivery Center) on integrated planning and organization of onshore/offshore projects. Intellectual Property (IP) Researches and proactively shares intellectual property (IP) and provides recommendations for improvement including submitting new IP. Holds others accountable for reusing appropriate IP and collective knowledge by enforcing use of processes and artifacts with team members. Monitoring and Controlling Ensures timely completion and quality of deliverables (e.g., documents) and tracking of agreed upon metrics for projects of standard complexity by applying quality management techniques (e.g., benchmarking, interviews) for collecting data. Uses analyses to identify solutions to systemic issues. Manages finances for projects with mid-size to large scopes and budgets by balancing funding and resources across workstreams, performing analyses, and leveraging cost management experience and expertise. Aims to reduce cost and improve delivery margin without impact to quality or customer experience and understands impact of decisions on the broader business (e.g., profits and losses [P&L], accrual-based accounting). Discusses and confirms Microsoft change control processes at kickoff with customer. Anticipates changes and proactively addresses by probing to ensure change can happen smoothly early in the process. Tests process before initiating formal change. Orchestrates and oversees a broad range of project metrics on midsize to large projects with high visibility (e.g., Vice President-level). Proactively ensures adherence to key performance indicators (KPIs) and provides strategic direction to drive success throughout project lifecycle. Proactively manages risks (including security risks) and issues within projects of standard complexity, leveraging technical knowledge and previous experience to evaluate risks, perform qualitative analyses (e.g., probability, impact, urgency), create risk management plans, establish processes, and work with cross-functional groups and leaders to mitigate identified risks. Contributes to recovery efforts and ensures tools are updated. Manages issue closure as a high priority. Ensures that the mandatory Information Security Risk Assessment (ISRA) is completed during project initiation, is regularly reviewed, and is signed off by accredited InfoSec Delivery Compliance Leads during delivery. Reports Security and Data Compliance breaches in a timely manner (using ReportItNow and other pertinent customer reporting outlets as applicable), informing both internal and external stakeholders. Manages stakeholder communications on project health, issues, and financial performance for mid-size to large deals throughout entire project lifecycle, tailoring communications to the audience. Tracks and maintains customer deliverables. Planning Develops detailed project management plan to drive predictable delivery for projects of medium complexity or supports senior colleagues in projects of high complexity, leveraging existing materials and experience to drive scope, resources, and Microsoft project schedule in alignment and collaboration with customer plan. Ensures use of baselining, resource load balancing, and application of work effort, dependency management, contingency planning, and utilization of software (e.g., Timeline). Establishes clear expectations and accountabilities (e.g., reconfirm scope, Responsible-Accountable-Consulted-Informed matrix) with all project team members (e.g., consultants) and stakeholders for teams of medium complexity by leading internal and external kick-off meetings (e.g., sales to delivery handoff, formal kick-off meetings). Integrates security-first mindset into expectations for self and others. Proactively engages broad set of internal and external stakeholders, including those who are impacted by project scope/outcome, but not directly involved (e.g., Enterprise Operating Unit, India Global Delivery, customer stakeholders) and engages subject matter experts in holistic planning activities, including team validation. Presales Contributes to pre-sales for medium-impact projects by articulating the business value proposition associated with the project/change and considering associated complexities and risks to ensure feasibility of commercial offer. Participates in review of proposed scope and assists in developing Statement of Work (SOW), Work Breakdown Structures (WBSs), estimates, preliminary risk assessments, etc. Ensures that ISD consulting deal appropriately includes Delivery Compliance, Privacy & Security (DCPS) package to fund Secure?by?Default activities. Relationship Development Drives customer satisfaction by engaging with customers stakeholders in a positive manner, reviewing and analyzing customer feedback, and leveraging trusted relationships with key internal resources to act as the voice of the customer. Manages expectations with political sensitivity by leading Success Expectation discussions with customer, and documenting, executing, and monitoring through customer and partner experience (CPE). Engages with customer stakeholders to develop partnerships, leveraging broad technical expertise. Manages escalations or ensures resolution of escalations with customer stakeholders through tailored corrective action (e.g., education) and overcomes ambiguous situations as needed. Learns to leverage project sponsors and internal network to influence stakeholders and resolve situations. Adheres to project compliance standards (e.g., confidentiality, privacy, security) and requirements of the contract and accommodates customer compliance standards, including managing compliance-related complexities (e.g., high sensitivity to confidentiality). Champions compliance by contributing to knowledge sharing across teams to build compliance capability of others. Qualifications Required Qualifications Bachelor's Degree in related field AND 3+ years experience in project management OR equivalent experience.   Other Requirements Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or  government security screening requirements are required for this role. These requirements include,  but are not limited to the following specialized security screenings:  • The successful candidate must have an active U.S. Government Top Secret Security Clearance.  Ability to meet Microsoft, customer and/or government security screening requirements are  required for this role. Failure to maintain or obtain the appropriate clearance and/or customer  screening requirements may result in employment action up to and including termination. • Clearance Verification: This position requires successful verification of the stated security  clearance to meet federal government customer requirements. You will be asked to provide  clearance verification information prior to an offer of employment. • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud  background check upon hire/transfer and every two years thereafter. • Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due  to citizenship-based legal restrictions. Specifically, this position supports United States federal,  state, and/or local United States government agency customer and is subject to certain  Classified as Microsoft Confidential citizenship-based restrictions where required or permitted by applicable law. To meet this legal  requirement, citizenship will be verified via a valid passport, or other approved documents, or  verified US government Clearance. Preferred Qualifications Bachelor's Degree in related field AND 8+ years experience in project management OR equivalent experience. Project Management Professional (PMP) certification. 4+ years financial management experience. Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification. Consulting experience with Dept of War customers   Consulting Project Management IC4 - The typical base pay range for this role across the U.S. is USD $101,800 - $193,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $126,100 - $207,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 28 Strategic Account Management
Sales Director - CTJ - Top Secret
Reston, VA $186,400 Overview Microsoft is seeking an experienced, mission-driven leader to lead our Department of the Navy Account Team Unit (ATU). This leader will be responsible for bringing the breadth of Microsoft t Overview Microsoft is seeking an experienced, mission-driven leader to lead our Department of the Navy Account Team Unit (ATU). This leader will be responsible for bringing the breadth of Microsoft together to help the Department accelerate technology adoption and translate innovation into measurable mission outcomes. The ATU Leader will establish and execute the overall customer strategy across the Department of the Navy, build trusted relationships with senior customer leaders, and orchestrate Microsoft teams, partners, and resources around the Navy's highest-priority missions and transformation initiatives. This role requires a leader who can operate at the intersection of mission, technology, business, and organizational transformation. The successful candidate will understand how technologies including cloud, AI, data, cybersecurity, collaboration, and edge capabilities can enable mission outcomes and will have the leadership ability to move large organizations from strategy through adoption and value realization. Responsibilities Department of the Navy ATU Leader Microsoft is seeking an experienced, mission-driven leader to lead our Department of the Navy Account Team Unit (ATU). This leader will bring the breadth of Microsoft together to help the Department accelerate technology adoption, advance its most important missions, and translate innovation into measurable outcomes. The ATU Leader will establish and execute the overall customer strategy across the Department of the Navy, build trusted relationships with senior customer leaders, and orchestrate Microsoft teams, partners, and resources around the Navy and Marine Corps' highest-priority missions and transformation initiatives. This role requires a leader who can operate at the intersection of mission, technology, business, and organizational transformation. The successful candidate will understand how technologies including cloud, AI, data, cybersecurity, collaboration, and edge capabilities can enable mission outcomes and will have the leadership ability to move large organizations from strategy through adoption and value realization. Responsibilities Lead the Department of the Navy transformation strategy Develop and execute a multi-year strategy that connects Department of the Navy mission priorities with Microsoft's capabilities and technology portfolio. Help customers translate strategic priorities into actionable transformation roadmaps spanning cloud, AI, data, security, productivity, and emerging technologies. Look beyond individual opportunities to create an integrated vision for technology adoption, modernization, and enterprise transformation. Anticipate changes in mission requirements, technology, policy, acquisition, and the competitive environment, adapting the strategy and Microsoft's engagement accordingly. Establish clear priorities and investment areas that align customer mission outcomes with long-term technology adoption. Accelerate technology adoption and mission impact Drive adoption of Microsoft technology across the Department, helping customers move from experimentation and initial deployment to scaled operational use. Identify barriers to adoption and mobilize the appropriate Microsoft, partner, engineering, and services resources to address them. Connect technology investments to measurable mission, operational, and organizational outcomes. Create repeatable approaches that allow successful innovations to scale across organizations, commands, and missions. Build sustained momentum from strategy and technical evaluation through deployment, adoption, consumption, and value realization. Build trusted executive relationships Develop deep, trusted relationships with senior Department of the Navy mission, operational, technology, acquisition, and business leaders. Engage customers around their most important mission challenges, transformation priorities, and desired outcomes. Bring Microsoft's leadership, engineering expertise, innovation, and partner ecosystem into strategic customer conversations. Establish Microsoft as a trusted, long-term mission and technology partner. Navigate complex stakeholder environments and build alignment across operational, technical, acquisition, and executive communities. Orchestrate One Microsoft Lead a diverse account organization and create a unified strategy across sales, technology, solution, customer success, engineering, services, and partner teams. Establish clear priorities, accountability, and operating rhythms while empowering individuals and teams to execute. Mobilize resources from across Microsoft around the customer's most important transformation priorities. Create alignment across complex, multi-party engagements and ensure teams operate against a common customer strategy and set of outcomes. Build partnerships across Microsoft and the broader partner ecosystem to accelerate customer success. Lead a high-performing organization Create an inclusive, high-accountability culture centered on customer mission success, growth mindset, collaboration, and operational excellence. Coach and develop leaders and sellers while attracting, developing, and retaining exceptional talent. Create clarity in a complex environment and empower the organization to make decisions and execute with speed. Foster technical curiosity and ensure the team continuously develops its understanding of emerging technologies and Department of the Navy missions. Build a culture where teams connect their individual responsibilities to broader customer and business outcomes. Deliver sustainable business growth Own the overall health, growth, and performance of Microsoft's Department of the Navy business. Translate customer transformation priorities into long-term business opportunities and durable value for both the customer and Microsoft. Maintain disciplined account planning, pipeline management, forecasting, consumption planning, and execution. Balance near-term business commitments with the strategic investments required to create sustained customer and Microsoft value. Ensure operational rigor, governance, risk management, and accountability across the portfolio. Establish a long-term growth strategy that expands Microsoft's relevance across the Department's missions and technology priorities. Required Qualifications Extensive experience leading complex enterprise, public-sector, technology, consulting, or transformation organizations. Demonstrated success building trusted relationships with senior executives and influencing organizations through periods of significant change. Experience leading, developing, and inspiring high-performing, cross-functional teams. Understanding of enterprise technology and its application to large-scale organizational transformation. Demonstrated ability to develop strategy and translate that strategy into execution and measurable outcomes. Experience operating across complex stakeholder environments where influence, collaboration, and orchestration are critical to success. Demonstrated ability to lead in environments requiring strategic thinking, operational discipline, and execution across multiple priorities. Preferred Qualifications Experience working with the Department of the Navy, Department of Defense, U.S. Federal Government, or similarly complex regulated organizations. Understanding of Navy and Marine Corps missions, organizational structures, acquisition processes, and technology priorities. Experience leading cloud, AI, cybersecurity, data, digital transformation, or enterprise modernization initiatives. Experience managing large, complex customer portfolios and multi-year strategic relationships. Ability to operate effectively across technical, operational, acquisition, business, and executive audiences. Experience translating emerging technologies into practical mission and organizational outcomes. Qualifications Required/minimum qualifications Bachelor's Degree AND 10+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 9+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR 13+ years experience in working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience. 8+ years experience making recommendations to and/or collaborating with mid-to-senior level executives. 8+ years experience closing large, complex agreements/deals.   Other Requirements Security Clearance Requirements : Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:  • The successful candidate must have an active U.S. Government Top Secret Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination. • Clearance Verification : This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment. • Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. • Citizenship & Citizenship Verification : This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance. Additional or preferred qualifications Bachelor's Degree AND 13+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 11+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience. 1+ year(s) people management experience. Extensive experience leading complex enterprise, public-sector, technology, consulting, or transformation organizations. Demonstrated success building trusted relationships with senior executives and influencing organizations through periods of significant change. Experience leading and developing high-performing, cross-functional teams. Strong understanding of enterprise technology and its application to large-scale organizational transformation. Demonstrated ability to develop strategy and translate that strategy into execution and measurable outcomes. Experience operating across complex stakeholder environments where influence and orchestration are critical to success. Experience working with the Department of the Navy, Department of Defense, U.S. Federal Government, or similarly complex regulated organizations. Understanding of Navy and Marine Corps missions, organizational structures, acquisition processes, and technology priorities. Experience leading cloud, AI, cybersecurity, data, digital transformation, or enterprise modernization initiatives. Experience managing large, complex customer portfolios and multi-year strategic relationships. Ability to operate effectively across technical, operational, acquisition, business, and executive audience Strategic Account Management M5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 28 Software Engineering
Principal Software Engineer
Redmond, WA $223,500 Overview Microsoft 365 Copilot is a groundbreaking productivity tool that leverages the power of large language models, user data, Microsoft Graph, and the web to drive unparalleled creativity and pr Overview Microsoft 365 Copilot is a groundbreaking productivity tool that leverages the power of large language models, user data, Microsoft Graph, and the web to drive unparalleled creativity and productivity. At the heart of this innovation is the Agent platform, which designs and operates the agent runtime, integrations across M365 apps, and platform to build features that flow consistently to Flagship, 1P, and 3P agents. Our team is building a modular, event‑driven platform that raises agility, reliability, and composability for every Copilot experience. We are looking for a Principal Software Engineer to help us deliver the next generation of the Agent Platform. You will design, develop, and harden core platform capabilities, real‑time multimodal orchestration, long‑running task durability, and self‑serve partner tooling to unlock safe, rapid innovation across the ecosystem. As a Principal Software Engineer, you will be responsible for designing, developing, and delivering innovative platform services. You’ll code, debug, test, and troubleshoot production systems that other agents depend on; contribute to safe deployment practices and flighting; build robust telemetry and evals; and collaborate with partner teams to ship features once and light them up everywhere. In this role, you are expected to have a deep understanding of distributed systems and apply software engineering principles to create high‑quality, observable, and reliable services. You will work closely with other engineers and PMs to ensure our platform meets partner and user needs, adheres to M365 Core engineering standards, and is delivered with guardrails that protect reliability and customer trust. You will have the opportunity to grow your skills and take on new challenges—ranging from runtime/orchestration and real‑time multimodal to API/protocol design and developer experience while operating at the core of M365 where your work scales across Outlook, Teams, Word, Excel, PowerPoint, and more. Join us and help build the platform that powers the next generation of Copilot agents. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Guides engineers within and across teams to produce extensible, maintainable, well‑tested, secure, and performant code that adheres to design specifications. Partners with appropriate stakeholders to determine user requirements for one or more complex scenarios. Provides technical leadership in identifying dependencies and developing design documents for a product, application, service, or platform. Leads by example and mentors others to produce high‑quality code used across the company, promoting engineering excellence and long‑term maintainability. Leverages deep subject‑matter expertise of cross‑product features to collaborate with stakeholders and lead multiple products’ project plans, release plans, and work items. Holds accountability as a Designated Responsible Individual (DRI), mentoring engineers across products/solutions and participating in on‑call rotations to monitor system/product/service health, including degradation, downtime, or interruptions. Proactively seeks new knowledge and adapts to emerging trends, technologies, and patterns to improve availability, reliability, efficiency, observability, and performance, while driving consistency in monitoring and operations at scale; shares learnings with other engineers. Embody our Culture and Values Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.  Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:   Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 2+ years of experience working on building and designing complex web apps. 2+ years of experience working on web performance, including experience with web profiling tools and familiarity with industry best practices 2+ years of experience on defining engineering culture for a broader organization, including best practices on automation, performance, and reliability. 2+ years of experience leading crews of 5+ engineers on complex engineering projects in the web development space. #CAP #Copilot Software Engineering IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 28 Technical Training
IT Technical Trainer - Datacenter
Tokyo, Tokyo-to Overview In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you on the Clou Overview In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you on the Cloud Operations + Innovation (CO+I) Learning team as an IT Technical Trainer - Datacenter . As a CO+I Learning IT Technical Trainer you will contribute to establishing technical training delivery, workforce training needs analysis, and engaging with your team in procedural change management activities in support of the datacenters in your area of responsibility. You will leverage technical and adult learning fundamentals as you evaluate and report on training activities in the datacenters and develop your own skills while coaching your learners in their own career growth. Location is on-site in the datacenter with limited work from home opportunities. Microsoft’s Cloud Operations & Innovation is the engine that powers our cloud services. As an IT Technical Trainer you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  Responsibilities Align learning preparation with relevant metrics for measuring success (e.g., cloud consumption, survey feedback). Build awareness of the latest features, technologies, and processes and incorporate those into current learning experiences to ensure quality learning environment and delivery.   Deliver single to multi-day training or other learning experiences in-person or virtually with minimal supervision leveraging a variety of delivery methods, including presentations, discussions, labs, and simulations, to deliver training. Use digitally enhanced instructor-led resources to effectively deliver technology-based learning experiences that prepare our IT technicians for local qualifications. Apply classroom management techniques such as flexible learning, behavioral reinforcement, and time management to reinforce learning while engaging with learners to ensure content and concepts are understood and aligned with operational goals. Create a friendly, supportive environment and encourage learners to ask questions; monitor the progress of learners to appropriately reinforce important learning; participate in hands-on lab activities to further build upon learning; and provide course content feedback to broader Learning Team using appropriate internal team channels as necessary to ensure consistency and relevance across our curriculum portfolio. Embody our  culture  and  values . Qualifications Required Qualifications:  Bachelor's Degree AND 2+ years training, education, information technology (IT), cloud systems, datacenter environments, server environments, or computer technologies experience OR equivalent experience. Business-level English. (English resume required) Background Check Requirements:  Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:  Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Minimum 3 years' experience in Datacenter & IT Operations across various functions and College or university degree, US Armed Services Honorable Discharge, or additional 2+ years’ experience Exceptional written and Interpersonal skills: communicate effectively and concisely with stakeholders and organizational leaders about our programs and objectives. CompTIA CTT+ or equivalent technical training certification, or ability to complete within 6 months of hire Current Industry framework certification (ITIL, Prince, Lean Six Sigma) or Technical Certification (CCNA, MCSE, NET+) Business-level Japanese. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 28 Cloud Solution Architecture
Cloud Solution Architect
Multiple Locations, Multiple Locations $164,500 Overview At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. B Overview At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.    We are looking for a Cloud Solution Architect (CSA), specializing in Data and Analytics & AI and App Innovation, including GitHub/GitHub Copilot and DevOps, who is passionate about driving our customers’ transformation on Microsoft Azure. This is a customer-facing role, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, and operational health engagements. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  Responsibilities You will understand customers’ overall data estate Business and IT priorities and success measures to design Data & Analytics solutions that drive business value and drive positive Customer Satisfaction & become a trusted advisor. You will ensure that solution exhibits high levels of performance, security, scalability, maintainability, repeatability, appropriate reusability, and reliability upon deployment and provide feedback and insights from customers/partners. You will develop opportunities to drive Customer Success business results & help Customers get value from their Microsoft investments and identify resolutions to Customer blockers by leveraging SA subject matter expertise. Deliver according to MS best practices & using repeatable Intellectual Property (IP). You will apply technical knowledge to architect and design solutions that meet business and IT needs, create Data & Analytics roadmaps, drive Proof of Concepts (POC) and Minimal Viable Product (MVP), and ensure long term technical viability of new deployments, infusing key AI technologies where appropriate. You will be the Voice of Customer to share insights and best practices, connect with Engineering team to remove key blockers and d rive product improvements. You will maintain technical skills and knowledge, keep up to date with market trends and competitive insights; collaborate and share with the AI technical community while educating customers on Azure platform. You will accelerate customer outcomes - Share expertise, contribute to IP creation & re-use to accelerate customer outcomes and obtain relevant accreditations and certifications. Qualifications Required/minimum qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.   Other Requirements This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship. Additional or preferred qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. 4+ years experience working in a customer-facing role (e.g., internal and/or external). 4+ years experience working on technical projects. Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications). Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 28 Business Support
Executive Business Administrator (EBA)
Redmond, WA Overview As an Executive Business Administrator (EBA) supporting the Office of the President in Cloud Operations + Innovation (CO+I), you will work across the Executive Office and leadership stakehol Overview As an Executive Business Administrator (EBA) supporting the Office of the President in Cloud Operations + Innovation (CO+I), you will work across the Executive Office and leadership stakeholders to ensure seamless executive operations, strategic calendar management, customer engagement coordination, and travel logistics. This role reports to the Lead Executive Assistant to the President of CO+I. This position requires 4 days a week onsite.   The ideal candidate will have experience supporting senior executives in a fast-paced, customer-focused environment and possess strong communication and relationship management skills. Success in this role requires sound judgment, discretion, the ability to navigate ambiguity, and a proactive approach to managing daily competing priorities. As a representative of the Executive Office of CO+I, you will interact with senior leaders, customers, partners, and employees across all levels of the organization and Company while maintaining the highest standards of professionalism and confidentiality.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Responsibilities: Report to the Lead Executive Assistant, work with the Chief of Staff and Executive office team to support the President’s business priorities and ensure operational excellence across the office. Collaborate with the Lead Executive Assistant to optimize executive time management, maintain alignment across priorities, and ensure seamless execution of calendar commitments. Research complex domestic and international travel arrangements, including flights, hotels, ground transportation, visas (as applicable), itineraries, and contingency planning to ensure optimal use of the President’s time. Support the Executive office operations during periods of increased business demand, executive travel, customer events, and organizational initiatives. This may include working variable hours to ensure coverage for the President in tandem with the Lead Executive Assistant. Assist the Lead Executive Assistant in coordinating customer meetings and executive engagements, including scheduling, attendee management, logistics coordination, and alignment across internal and external stakeholders. Provide support for meetings, leadership offsites, employee events, and organizational activities as needed in partnership with the Lead Executive Assistant. Maintain strict confidentiality and exercise sound judgment when handling sensitive executive, customer, and business information. Qualifications Qualifications: 5+ years administrative, business support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper level management. Preferred Qualifications: Bachelor's Degree in relevant fields (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology)  OR equivalent experience. 7+ years of experience supporting senior executives in a fast-paced, complex business environment. Previous Microsoft work experience. Advanced proficiency with Microsoft productivity tools, including Outlook, Word, Excel, PowerPoint, Teams, OneNote, Copilot, and SharePoint. Proven ability to partner effectively with executive assistants, Chiefs of Staff, leadership teams, and cross-functional stakeholders. Demonstrated experience managing complex executive calendars, competing priorities, and high-visibility engagements. Experience coordinating domestic and international travel, including executive itineraries, transportation logistics, and expense management. Experience supporting global teams and working across multiple time zones. Solid interpersonal and collaboration skills, with the ability to build trusted partnerships across all levels of the organization. Demonstrated professionalism, discretion, and integrity when handling confidential information Experience operating in a fast-paced, high-ambiguity environment with strong prioritization and decision-making skills. Demonstrated ability to build trust and handle highly confidential information with discretion.. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Background Check Requirements:  Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:  Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. #COICareers | #EPCCareers | #DCDCareers Business Support ATR-D - The typical base pay range for this role across the U.S. is USD $31.49 - $51.97 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $42.93 - $59.33 per hour. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 28 Business Program Management
Business Program Manager
Redmond, WA $152,000 Overview Microsoft Cloud Operations + Innovation (CO+I) is the team behind the cloud. CO+I delivers the infrastructure and foundational capabilities that power Microsoft’s cloud services. Executive o Overview Microsoft Cloud Operations + Innovation (CO+I) is the team behind the cloud. CO+I delivers the infrastructure and foundational capabilities that power Microsoft’s cloud services. Executive office to the President is seeking a Business Program Manager to help develop, execute, evaluate, and continuously improve programs that support our people priorities. In this role, you will work across functions to research the program landscape, identify opportunities, define success measures, build plans, and support delivery. You will use data, stakeholder insights, and structured problem solving to improve program performance and communicate business impact. This opportunity is well suited to someone who is detail oriented, adaptable, collaborative, and motivated by turning strategy into clear, measurable execution. Responsibilities Responsibilities: Support people program landscape research, forecasting, and analysis of business trends, customer feedback, and internal or external market signals to clarify program scope, stakeholders, risks, and opportunities. Identify opportunities to create new people programs and improve existing programs; contribute to root-cause analysis, requirements gathering, resource planning, and development of a clear plan of record. Help define and track success criteria and performance metrics, including objectives and key results (OKRs), key performance indicators (KPIs), service-level agreements (SLAs), return on investment (ROI), quality, adoption, usage, impact, and effectiveness. Use scorecards, dashboards, scenario analysis, and customer feedback to evaluate performance, identify risks and mitigation plans, recommend improvements, and support decisions about scaling or retiring programs. Support a portfolio of projects by maintaining plans, timelines, milestones, roles and responsibilities, financial information, performance measures, risks, and resource needs. Communicate program status, decisions, dependencies, and risks to stakeholders and reinforce accountability to agreed schedules and mitigation plans. Collaborate across teams to align requirements and deliver compliant programs from initiation through delivery. Develop landing and communication plans for target audiences; adapt messages and storytelling to build stakeholder, partner, and customer understanding and adoption. Contribute to change-management activities, stakeholder collateral, onboarding, training, and reskilling plans that help the organization adopt new priorities and ways of working. Map processes and systems, conduct cost-benefit analyses, and contribute to business reviews and operating rhythms that improve efficiency, quality, and business impact. Incorporate Microsoft security, privacy, and regulatory principles into program planning and execution. Qualifications Qualifications: Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience. Preferred Qualifications: Master’s Degree in Business, Operations, Finance, or a related field and 3+ years of experience in program management, process management, or process improvement; or Bachelor’s Degree in a related field and 5+ years of relevant experience; or equivalent experience. Experience with operational excellence, continuous improvement, program scorecards, dashboards, KPIs, OKRs, or business-review rhythms. Experience supporting change management, communications, training, or organizational adoption. Knowledge of artificial intelligence, data science, machine learning, data mining, knowledge graphs, search, or natural language processing. Experience working in cloud infrastructure, datacenter, engineering, construction, operations, or another complex cross-functional environment. Experience organizing complex work, tracking detailed information, and using data to evaluate options and solve problems. Demonstrated written and verbal communication skills, with the ability to tailor messages for different audiences. Experience collaborating across teams and managing stakeholder expectations, deliverables, and dependencies. Background Check Requirements:  Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:  Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. #COICareers | #EPCCareers | #DCDCareers Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 28 Software Engineering
Principal Software Engineer
Multiple Locations, Multiple Locations $223,500 Overview As a Principal Software Engineer, on the Substrate App Platform team, you will help the next generation platform for internal and external developers and agents to access M365 data and APIs Overview As a Principal Software Engineer, on the Substrate App Platform team, you will help the next generation platform for internal and external developers and agents to access M365 data and APIs via Work IQ. This role offers the opportunity to think about deep technical problems, define new best practices, collaborate across teams to achieve shared goals, and grow through continuous learning and innovation alongside your teammates.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Design, develop, and maintain scalable Ai forward API’s, model context protocols (MCP’s) and services. Identify dependencies and contribute to design documentation with minimal oversight. Develop and implement reusable, high-quality code for services and features. Lead feature development from concept through launch. Break down large work items into smaller tasks and provide accurate estimations. Serve as a Designated Responsible Individual (DRI) working on-call to monitor system/product feature/service for degradation, downtime, or interruptions and gains approval to restore system/product/service for simple problems. Stay current with technologies to improve reliability, performance, and scalability. Provide guidance and mentorship to other team members Qualifications Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.  10+ years of professional experience in full-stack software development. Experience shipping complex, enterprise-scale software with emphasis on reliability, scalability, and maintainability. Proficiency in a back-end programming language (e.g., Node.js, C#, Java). Experience with RESTful APIs and their design and microservices architecture. Software Engineering IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 28 Technical Program Management
High Security Design Manager
Multiple Locations, Multiple Locations $190,400 Overview Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud.  Within CO+I, Air-Gapped Cloud (AGC) delivers mission-critical datacenter capacity and infrastructure suppo Overview Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud.  Within CO+I, Air-Gapped Cloud (AGC) delivers mission-critical datacenter capacity and infrastructure supporting specialized environments with unique delivery requirements. The MS portfolio consists of complex, multi-disciplinary, large scale, multi-year datacenter construction and lease projects. We are looking for a High Security Design Manager to help build the cloud datacenters that power the world’s largest online services for our most security conscience customers.     Responsibilities The High Security Design Manager will manage the engineering scope, schedule, and budget for greenfield, brownfield and retrofit engineering / design projects.  This position will manage internal and external resources for the delivery of the Datacenter building, power, cooling, telecom, and controls infrastructure to align with Microsoft Corporation datacenter capacity roadmap. The High Security Design Manager will be responsible for the facilitation and delivery of Microsoft’s industry-leading datacenter designs including the development of innovative technology and advanced concepts from Site Due Diligence through design development, permitting, construction, and the turnover to Operations.  This role will provide design management, technical direction, decision-making and overall leadership for our datacenter designs. To be successful in this role the candidate will oversee the delivery of multiple, concurrent, complete Datacenter design solutions aligned with the scopes, schedules, and budgets of the projects.  The High Security Design Manager will engage with key Microsoft stakeholder groups as well as outside vendors who specialize in datacenter architecture and engineering.      Coordinate a team of architects, engineers and designers and deliver projects aligned with the defined scope, schedule, and budget.    Collaborate with on-site operations teams to perform feasibility / gap analysis for conversion of existing datacenter spaces to new / upgraded uses. Have  communication, organization, and leadership skills.   Proficiency in commercial and industrial architecture and engineering with a primary focus on datacenter design.    Able to work with other technical and non-technical groups in a fast-paced environment and do so with an even temperament.   A person of integrity, be methodical, detailed-oriented with work ethic.  Qualifications Required Qualifications: Bachelor’s degree in architecture, engineering, or related field AND 4+ years of experience in engineering, architecture, construction engineering OR equivalent experience. 2+ years’ experience managing cross-functional and/or cross-team design/construction projects.   Other Requirements:  Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements.   Preferred Qualifications: Bachelor’s Degree and 10+ years of engineering, architecture, construction engineering. 8+ years experience leading cross discipline engineering / Architectural teams in design for construction projects. Registered Professional Engineer or Architect PMP certification US Security Clearance #COICareers | #EPCCareers | #DCDCareers Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 28 Software Engineering
Software Engineers II / Senior Software Engineers (Commerce Platforms)
Multiple Locations, Multiple Locations $181,550 Overview Microsoft's Commerce Platforms organization builds and operates scalable, resilient, and AI-powered commerce and financial platforms that support customers, partners, suppliers, and employee Overview Microsoft's Commerce Platforms organization builds and operates scalable, resilient, and AI-powered commerce and financial platforms that support customers, partners, suppliers, and employees globally. We are looking for Software Engineers II and Senior Software Engineers to design, build, and operate modern cloud-native applications, distributed services, and large-scale data systems that turn complex data and workflows into trusted experiences and actionable insights.    In this role, you will work across frontend and backend development, APIs, workflow orchestration, data engineering, analytics, and AI-powered capabilities. You will build intuitive experiences, reusable platform services, reliable batch and streaming pipelines, and high-quality datasets.   You will also use AI-assisted engineering tools and emerging agentic workflows to improve development velocity, automate testing, modernize existing systems, and strengthen software quality and operational reliability. You will partner across organizations to deliver secure, scalable, compliant solutions with measurable business impact.   Candidates who live within 50 miles of Microsoft's Redmond campus will be required to work in the office 3 days per week.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Design, build, test, deploy, and operate scalable, secure, and highly reliable cloud-native applications, distributed services, and data platforms. Develop end-to-end experiences using C#, JavaScript/TypeScript, ReactJS, Azure services, REST APIs, and modern web technologies, including intuitive interfaces and reusable backend capabilities. Build reusable and robust data processing frameworks, data models, metrics, and data contracts that support evolving analytical and business requirements. Build intelligent experiences using Generative AI, Retrieval-Augmented Generation (RAG), AI agents, semantic search, and workflow orchestration where appropriate. Translate complex requirements into high-quality technical designs and scalable solutions. Create and own architecture proposals, implementation plans, engineering documentation, and operational readiness plans. Modernize platforms to improve scalability, resiliency, observability, security, compliance, accessibility, maintainability, and developer productivity. Use Azure DevOps, CI/CD, automated testing, code reviews, secure development practices, and AI-assisted engineering tools to maintain high engineering standards. Improve live-site health through monitoring, telemetry, troubleshooting, incident response, automation, performance optimization, and continuous improvement. Mentor and collaborate with other engineers and contribute to design reviews, engineering best practices, operational excellence, and continuous improvement initiatives Qualifications Required/Minimum Qualifications Bachelor's Degree in Computer Science or a related technical field AND 2+ years of technical engineering experience coding in languages and frameworks such as C#, JavaScript/TypeScript, ReactJS, Scala, Python, Java, and Rest APIs. Other Requirements Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Preferred qualifications Experience with cloud-native data platforms such as Microsoft Fabric, Azure Synapse, Azure Data Lake, or comparable cloud technologies. Experience with modern web technologies, including intuitive interfaces and reusable backend capabilities. Experience with Azure DevOps, including source control, build and release pipelines, and CI/CD practices. Experience with software engineering fundamentals, including design, coding, testing, debugging, code reviews, and production support. Experience or domain knowledge in direct and/or indirect procurement, including enterprise purchasing, sourcing, supplier, catalog, or related workflows OR experience with SQL, data modeling, and large-scale data processing using technologies such as Apache Spark, Delta Lake, or equivalent frameworks. Hands on experience building AI-driven business solutions. Analytical, problem-solving, communication, and cross-functional collaboration skills. Experience building enterprise applications or platforms that support complex workflows and API integrations across multiple systems. Experience building LLM-enabled applications, RAG solutions, AI agents, intelligent automation, or agentic workflows. Understanding of security, privacy, accessibility, reliability, and Responsible AI principles. Experience with automated testing, monitoring, telemetry, observability, and DevOps practices. Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 28 Software Engineering
Principal Software Engineers (Commerce Platforms)
Multiple Locations, Multiple Locations $223,500 Overview Microsoft's Commerce Platforms organization builds and operates scalable, resilient, and AI-powered commerce and financial platforms that support customers, partners, suppliers, and employee Overview Microsoft's Commerce Platforms organization builds and operates scalable, resilient, and AI-powered commerce and financial platforms that support customers, partners, suppliers, and employees globally. We are looking for Principal Software Engineers to provide technical leadership and drive the architecture, design, and evolution of modern cloud-native applications, distributed services, and large-scale data systems that turn complex data and workflows into trusted experiences and actionable insights.   In this role, you will lead technical strategy and execution across frontend and backend systems, APIs, workflow orchestration, data engineering, analytics, and AI-powered capabilities. You will define scalable architectures, build foundational platform capabilities, solve complex technical challenges, and influence engineering direction across teams and organizations.   You will also help shape how AI-assisted engineering and emerging agentic workflows are incorporated into our platforms and engineering practices. This includes identifying opportunities to apply Generative AI, agents, automation, and intelligent tooling to improve customer experiences, accelerate development, modernize systems, and strengthen software quality and operational reliability.   As a Principal Software Engineer , you will partner closely with engineering leaders, product managers, architects, and cross-functional teams to translate ambiguous business and technical challenges into long-term technical strategies. You will lead by example, mentor engineers, drive alignment across organizational boundaries, and raise the engineering bar for architecture, security, reliability, scalability, and operational excellence.   Candidates who live within 50 miles of Microsoft's Redmond campus will be required to work in the office 3 days per week.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Lead the architecture, design, development, and evolution of scalable, secure, and highly reliable cloud-native applications, distributed services, and data platforms. Define technical strategy and architectural direction for complex systems spanning applications, APIs, platform services, workflow orchestration, data, analytics, and AI capabilities. Drive end-to-end technical solutions using technologies such as C#, JavaScript/TypeScript, ReactJS, Azure services, REST APIs, and modern cloud and web technologies. Architect reusable data processing frameworks, data models, metrics, and data contracts that support large-scale analytical, operational, and business requirements. Identify and lead opportunities to build intelligent experiences using Generative AI, Retrieval-Augmented Generation (RAG), AI agents, semantic search, and workflow orchestration. Translate complex and ambiguous business requirements into clear technical strategies, architectures, and execution plans that can scale across teams and scenarios. Create and drive architecture proposals, technical roadmaps, implementation strategies, engineering standards, and operational readiness plans. Lead platform modernization efforts that improve scalability, resiliency, observability, security, compliance, accessibility, maintainability, performance, and developer productivity. Establish and champion engineering best practices across design, development, testing, CI/CD, code quality, secure development, operational readiness, and AI-assisted engineering. Drive improvements in live-site health through architecture, telemetry, automation, troubleshooting, incident learnings, performance optimization, and long-term engineering investments. Provide technical leadership across organizational boundaries, influencing architecture and engineering decisions across multiple teams and partner organizations. Mentor senior engineers, develop technical leaders, lead design and architecture reviews, and raise the overall engineering standards of the organization. Identify long-term technical risks and opportunities, balancing near-term business needs with platform sustainability, extensibility, and future growth. Qualifications Required/Minimum Qualifications: Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to Scala, Python, C#, Java OR equivalent experience.    Other Requirements Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.   Preferred/Additional Qualifications: Experience with cloud-native data platforms such as Microsoft Fabric, Azure Synapse, Azure Data Lake, or comparable cloud technologies. Experience with modern web technologies, including intuitive interfaces and reusable backend capabilities. Experience with Azure DevOps, including source control, build and release pipelines, and CI/CD practices. Experience with software engineering fundamentals, including design, coding, testing, debugging, code reviews, and production support. Experience or domain knowledge in direct and/or indirect procurement, including enterprise purchasing, sourcing, supplier, catalog, or related workflows OR experience with SQL, data modeling, and large-scale data processing using technologies such as Apache Spark, Delta Lake, or equivalent frameworks. Hands on experience building AI-driven business solutions. Analytical, problem-solving, communication, and cross-functional collaboration skills. Experience building enterprise applications or platforms that support complex workflows and API integrations across multiple systems. Experience building LLM-enabled applications, RAG solutions, AI agents, intelligent automation, or agentic workflows. Understanding of security, privacy, accessibility, reliability, and Responsible AI principles. Experience with automated testing, monitoring, telemetry, observability, and DevOps practice Software Engineering IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 28 Sales Strategy Enablement
Strategy and Operations Senior Manager, Continuous Improvement
Multiple Locations, Multiple Locations $164,500 Overview The Engineering, Enablement & Operations (EE&O) team enables the Microsoft Commercial Business to better serve every person and organization’s transformation and economic success. We Overview The Engineering, Enablement & Operations (EE&O) team enables the Microsoft Commercial Business to better serve every person and organization’s transformation and economic success. We do this by designing and managing the systems, tools, and strategies that drive commercial excellence spanning compensation, performance insights, planning, skilling, and sales tools. The EE&O Revenue Strategy team plays an important role in empowering every person in the Commercial Business to serve customers better by activating and transforming our commercial revenue engine. Roles within our organization are built for people who thrive in complexity and want to shape how the business works at scale. We are hiring a Strategy and Operations Senior Manager, Continuous Improvement , to lead initiatives that shape how the business plans, operates, and evolves.   By applying for this role, you will be considered for an opportunity that sits on our Planning Transformation, and Commercial Transformation team. If you are interested in connecting strategy to execution while driving durable impact for the commercial business, we welcome your application. This role will partner across teams to drive complex, cross-functional work forward. The work may span larger multi-year transformations, field activation against those changes, and establishing rigor and operating mechanisms within sales teams to accelerate revenue. In this role, you will bring sound judgment and point of view, define enterprise guardrails, resolve cross-organizational trade-offs, and influence senior stakeholders to deliver durable, scalable outcomes across segments. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  Responsibilities Reimagine end-to-end workflows: redesign critical business processes that span organizational boundaries to deliver step-function improvements, utilizing the core tools and methodologies of continuous improvement. Operationalize strategy into execution: facilitate teams in the definition of improvement goals, leveraging relevant benchmarks to set a high bar, and support implementation of improvements to achieve targeted outcomes.  Identify and embed AI applications: surface high-value opportunities for AI/automation in target workflows, validate feasibility and impact, and partner with teams to implement AI-enabled improvements that increase speed, quality, and performance. Build cross-org alignment: facilitate outcome-driven Kaizen events with senior leaders and teams to align priorities, surface tradeoffs, and drive clear decisions and results. Manage stakeholder engagement rhythms and partnerships by resolving challenges and driving sustainment of improvements.  Drive outcomes through insights: analyze performance data and translate insights into clear, actionable recommendations that enable teams to adopt reimagined workflows. Use data to identify opportunities, communicate results, and partner with teams to implement improvements. Lead change management: apply your business acumen to guide teams through the end-to-end implementation of complex, cross-functional process improvements, ensuring maintenance of clear and complete documentation. Embody our  Culture  and  Values Qualifications Required Qualifications  Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 4+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience 3+ years experience in Near Term Strategy (1–2 years out), Management Consulting, or Finance Preferred Qualifications Master's Degree in Engineering, Business, or related field AND 8+ years process management, process execution, process optimization, or related experience (e.g., data analytics) OR Bachelor's Degree in Engineering, Business, or related field AND 12+ years process management, process execution, process optimization, or related experience (e.g., data analytics) OR equivalent experience Lean, Business Process Management Professional, Change Management (e.g., Prosci), Six Sigma, and/or Agile certifications. Experience leading commercial transformation efforts across sales, planning, revenue operations, or go-to-market functions. Experience driving continuous improvement through process optimization, workflow streamlining, and cross-functional change initiatives. Sales Strategy Enablement IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 28 Software Engineering
Software Engineering IC5
Redmond, WA $223,500 Overview Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and coll Overview Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Our mission is to enable secure tenant creation, centralized configuration management, seamless onboarding of existing tenants, and discovery of unknown organizational tenants — all while meeting the strict governance and security requirements of large organizations. We are building the next generation of Tenant Governance solutions for large-scale enterprises, including Fortune 500 organizations. As part of our team, you will help design and develop systems that simplify and secure the management of multiple tenants across complex environments. Join the Tenant Governance team and be part of a fast-paced environment where your work makes an immediate impact. You’ll take on technically complex challenges in cloud, security, and large-scale governance that will push your problem-solving skills to new levels. Along the way, you’ll gain a great learning opportunity, working with cutting-edge technologies and some of the most security-conscious organizations in the world. Responsibilities We are looking for a Principal Engineer with deep experience designing and operating high-throughput, multi-tenant cloud services, and a demonstrated ability to define end-to-end architectures across service, data, security, reliability, and operational boundaries. You will apply broad technical depth to make sound architectural trade-offs, establish durable engineering patterns, anticipate failure modes, and guide teams toward secure, scalable, diagnosable, and maintainable solutions. Responsibilities include: • Own the architecture and technical direction for large-scale distributed services, defining system boundaries, interfaces, data flows, and evolution strategies that support long-term business and platform needs. • Drive best-in-class engineering across services by establishing reusable patterns and ensuring components are modular, secure, reliable, diagnosable, actively monitored, and designed for independent evolution. • Apply broad technical depth across distributed systems, cloud infrastructure, data, identity, security, and developer platforms to evaluate trade-offs and influence decisions that span multiple teams and technology layers. • Translate customer and partner needs, product signals, and operational data into coherent technical strategies, architecture roadmaps, and pragmatic investment priorities. • Lead the resolution of complex cross-service and LiveSite issues, identify systemic failure modes, and drive architectural improvements in automation, resiliency, scalability, observability, and cost efficiency. • Serve as a technical leader across the organization by mentoring engineers, raising design and code quality, leading rigorous architecture reviews, aligning stakeholders, and influencing engineering direction beyond the immediate team. Qualifications Bachelor's Degree in Computer Science or a related technical field AND 8+ years of technical engineering experience designing systems and coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python, OR equivalent experience. Other Requirements:  Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:    Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Software Engineering IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 28 Strategic Account Technology
Sr. Strategic Account Technology Strategist - Global Accounts
Bangalore, Karnataka $164,500 Overview The US Professional Services team has the opportunity to help customers reimagine what’s possible with Microsoft technology and AI. As part of the team supporting Accenture, you’ll collabora Overview The US Professional Services team has the opportunity to help customers reimagine what’s possible with Microsoft technology and AI. As part of the team supporting Accenture, you’ll collaborate across boundaries, bring together the best of Microsoft, and help create lasting impact for a global customer. As an Account Technologist supporting Accenture in India, you will develop and execute technical strategies that align Microsoft technologies with Accenture’s business priorities and client ambitions. You will combine deep technical expertise with strong business acumen to shape transformation roadmaps, identify growth opportunities, and orchestrate teams across Microsoft and Accenture. This opportunity will allow you to strengthen your strategic advisory skills, deepen your understanding of complex global business needs, and collaborate with one of the world’s most advanced customers and partners.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.     Responsibilities You generate innovative business insights, orchestrate teams to develop insights, and apply expertise in customer business in alignment with customer goals.   You act as the "virtual Technical Officer," providing technical guidance to teams, building and maintaining strong industry and client knowledge, and acting as the voice of the customer (VOC).   You create mid- to long-term digital transformation roadmaps while ensuring the execution of technological strategy, providing analysis of customer needs, and translating customer business objectives to develop technology architecture.   You lead industry and digital transformation acceleration to identify, create demand, and deliver customer solutions. You drive new opportunities, lead internal teams to accelerate customer digital transformation, and drive conversations regarding the value of Microsoft solutions over competitors.   You help customer technical specialists sell Microsoft solutions. You map technical customer requirements and business scenarios to Microsoft technology platforms.   You orchestrate internal teams and local partners to ensure sufficient technical resources for demand generation. You drive account planning to inform quarterly and fiscal objectives. You influence customer technology engagement by engaging technical resources of a customer, partner, and Microsoft towards the customer's digital transformation. You use existing and new readiness resources to support enablement plans for customer technology adoption at the national and regional leve   Qualifications Required Qualifications (RQs)     Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 4+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience   OR equivalent experience         Preferred Qualifications (PQs)     Managers/Recruiters:  Preferred Qualifications’ content is  OPTIONAL,   and you may edit/ delete content, including adding  up to 4 PQs , if required .       Bachelor's Degree in Computer Science, Information Technology, Engineering, Business   OR related field AND 8+ years technical consulting, technical consultative selling, business consulting, practice building   OR related technical/sales experience   OR equivalent experience   4+ years experience in relevant customer industry   4+ years experience in digital transformation, or using technology to drive customer business outcomes   Strategic Account Technology IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 28 Security Research
Cybersecurity Threat Hunter - Weekend shift
Multiple Locations, Multiple Locations $190,400 Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft products, services and partnerships.  Microsoft's Detection and Response Team (DART) is seeking a skilled and experienced Cybersecurity Threat Hunter to join the team in the United States. DART is the first port of call for many customers during a security incident. This pivotal, customer-facing position identifies adversary activity, determines compromise scope and turns findings into clear response actions.    In this role, you will be required to work shift assignments during non-standard business hours, Friday through Monday: 10-hour shift scheduled between 8:00AM - 6PM EDT, Weekends and Public Holidays. Substitute days off will be provided for public holiday work. Working hours may change based on business needs.    You will lead hypothesis-driven hunts, establish technical priorities and act as a trusted technical partner for customers during urgent response activity. Working with lead investigators, infrastructure engineers, reverse engineers and incident coordinators, you will help customers understand adversary activity, visibility gaps and durable security improvements.  As part of a globally distributed, mission-driven team, you will share research, mentor colleagues and help shape the future of Defender Experts Cybersecurity Incident Response.  Microsoft's mission is to empower every person and every organization on the planet to achieve more. Employees are expected to demonstrate a growth mindset, innovation, collaboration, respect, integrity, accountability and inclusion.  Responsibilities As a Cybersecurity Threat Hunter, you will lead evidence-driven hunt workstreams across customer environments, identify adversary activity and communicate clear findings, confidence and response recommendations.  Set hunt objectives, hypotheses, priorities and evidence requirements using threat intelligence, adversary tactics, techniques and procedures, and customer-specific risk context.  Develop, test and refine hunts using large-scale correlation of endpoint, cloud, identity, network and third-party telemetry.  Operate as a platform- and vendor-agnostic hunter across Windows, Linux, macOS, multi-cloud and third-party technologies, using the telemetry, forensic artefacts and security tooling required by each customer environment.  Determine adversary presence, compromise scope and visibility gaps; establish what is known, what remains uncertain and what additional collection or analysis is needed.  Author and optimise queries, automation and responsible AI-enabled workflows to improve hunt scale, analytical quality and time to detection.  Convert investigations and research into durable detections, analytics, mitigations, threat intelligence and product or architectural improvements.  Lead multiple hunt workstreams during high-impact incidents, coordinate priorities and dependencies, maintain evidentiary documentation and support post-incident and root-cause analysis.  Brief customer technical teams, executives, internal stakeholders and partners with clear findings, coverage, limitations and response options.  Provide technical guidance, share research and mentor other hunters while protecting DART information, tools and operational security.  Qualifications Required Qualifications: Doctorate in Statistics, Mathematics, Computer Science, Computer Security, or related field OR Master's Degree in Statistics, Mathematics, Computer Science, Computer Security, or related field AND 3+ years experience in software development lifecycle, large-scale computing, threat analysis or modeling, cybersecurity, vulnerability research, and/or anomaly detection OR Bachelor's Degree in Statistics, Mathematics, Computer Science, Computer Security, or related field AND 4+ years experience in software development lifecycle, large-scale computing, threat analysis or modeling, cybersecurity, vulnerability research, and/or anomaly detection OR equivalent experience.  Other Requirements: Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check and any additional checks needed for customer or government work.   In this role, you will be required to work shift assignments during non-standard business hours, Friday through Monday: 10-hour shift scheduled between 8:00AM - 6PM EDT, Weekends and Public Holidays. Substitute days off will be provided for public holiday work. Working hours may change based on business needs.    Preferred Qualifications: Doctorate in Statistics, Mathematics, Computer Science, Computer Security, or related field AND 3+ years experience in software development lifecycle, large-scale computing, threat analysis or modeling, cybersecurity, vulnerability research, and/or anomaly detection OR Master's Degree in Statistics, Mathematics, Computer Science, Computer Security, or related field AND 6+ years experience in software development lifecycle, large-scale computing, threat analysis or modeling, cybersecurity, vulnerability research, and/or anomaly detection OR Bachelor's Degree in Statistics, Mathematics, Computer Science, Computer Security, or related field AND 8+ years experience in software development lifecycle, large-scale computing, threat analysis or modeling, cybersecurity, vulnerability research, and/or anomaly detection OR equivalent experience. Demonstrated hands-on experience in threat hunting, Windows forensics, Linux or macOS analysis, or investigating identity-based attacks across Active Directory, Entra ID or other enterprise identity platforms.  Demonstrated experience authoring queries against large-scale security telemetry, including scripting or automation. Ability to correlate and assess evidence from multiple sources, identify compromise scope, assess visibility gaps and clearly explain findings and uncertainty. Solid customer-facing written and verbal communication, including executive briefings. Flexibility to work non-standard business hours that may include evening, nighttime, weekends and/or holidays.  Proven hypothesis-led threat hunting at enterprise scale, correlating endpoint, cloud, identity and network telemetry to identify adversary activity and visibility gaps.  Advanced Kusto Query Language (KQL) skills, with ability to transform data at scale.  Proven forensic capability across Windows, Linux and macOS, including analysis of endpoint artefacts and memory where required.  Platform- and vendor-agnostic security experience across Microsoft, AWS, GCP and third-party SIEM, EDR, identity, network and email technologies.  Experience leading hunt workstreams in high-pressure, customer-facing incident response while balancing the need for rapid recovery.  Experience converting hunt outcomes into durable detections, analytics, mitigations and threat intelligence.  Demonstrated technical leadership through research, stakeholder influence, process improvement and mentoring.  Relevant security certifications or equivalent practical expertise.   Security Research IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 28 Security Research
Cybersecurity Infrastructure Engineer - Weekend shift
Multiple Locations, Multiple Locations $190,400 Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft products, services and partnerships.  Microsoft's Detection and Response Team (DART) is seeking a skilled and experienced Cybersecurity Infrastructure Engineer to join the team in the United States. DART is the first port of call for many customers during a security incident. This pivotal, customer-facing position helps customers contain, recover from and build resilience against high-impact cybersecurity incidents.    In this role, you will be required to work shift assignments during non-standard business hours, Friday through Monday: 10-hour shift scheduled between 8:00AM - 6PM EDT, Weekends and Public Holidays. Substitute days off will be provided for public holiday work. Working hours may change based on business needs.    You will lead infrastructure recovery and identity containment workstreams, establish technical priorities and act as a trusted technical partner for customers during urgent response activity. Working with lead investigators, threat hunters, reverse engineers and incident coordinators, you will help customers make evidence-led recovery decisions and improve durable security outcomes.  As part of a globally distributed, mission-driven team, you will share practical recovery expertise, mentor colleagues and help shape the future of Defender Experts Cybersecurity Incident Response.  Microsoft's mission is to empower every person and every organization on the planet to achieve more. Employees are expected to demonstrate a growth mindset, innovation, collaboration, respect, integrity, accountability and inclusion. Responsibilities As a Cybersecurity Infrastructure Engineer, you will lead and support evidence-driven infrastructure response, identity recovery and technical hardening workstreams across enterprise on-premises and cloud environments.   Set infrastructure recovery objectives, technical priorities and evidence requirements for identity, directory, privileged access and enterprise infrastructure workstreams.   Lead or support containment and recovery for compromised Active Directory, Entra ID, Tier 0 and hybrid infrastructure environments.   Assess compromise scope, recovery readiness, trust relationships, privileged access pathways and security-control gaps; establish what is known, what remains uncertain and what additional validation is needed.   Direct or guide technical response activities that balance containment, recovery urgency, evidence preservation and customer business constraints.   Collect, preserve and analyse infrastructure and identity evidence needed to support investigation, containment and recovery decisions.   Serve as a technical point of contact for infrastructure recovery; brief customer technical teams, executives and internal stakeholders with clear findings, priorities and decision options.   Identify skill, access, telemetry and resource gaps early; work with incident coordinators and leadership to resolve dependencies, obtain specialist support and escalate delivery risks.   Maintain technical documentation and clear follow-the-sun handovers covering evidence, decisions, risks, dependencies and next actions; support final reporting and lessons learned.   Contribute to proactive services such as compromise assessments, identity posture reviews and infrastructure resilience improvements.   Qualifications Required Qualifications: Doctorate in Statistics, Mathematics, Computer Science, Computer Security, or related field OR Master's Degree in Statistics, Mathematics, Computer Science, Computer Security, or related field AND 3+ years experience in software development lifecycle, large-scale computing, threat analysis or modeling, cybersecurity, vulnerability research, and/or anomaly detection OR Bachelor's Degree in Statistics, Mathematics, Computer Science, Computer Security, or related field AND 4+ years experience in software development lifecycle, large-scale computing, threat analysis or modeling, cybersecurity, vulnerability research, and/or anomaly detection OR equivalent experience.  Other Requirements: Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check and any additional checks needed for customer or government work.   In this role, you will be required to work shift assignments during non-standard business hours, Friday through Monday: 10-hour shift scheduled between 8:00AM - 6PM EDT, Weekends and Public Holidays. Substitute days off will be provided for public holiday work. Working hours may change based on business needs.    Preferred Qualifications: Doctorate in Statistics, Mathematics, Computer Science, Computer Security, or related field AND 3+ years experience in software development lifecycle, large-scale computing, threat analysis or modeling, cybersecurity, vulnerability research, and/or anomaly detection OR Master's Degree in Statistics, Mathematics, Computer Science, Computer Security, or related field AND 6+ years experience in software development lifecycle, large-scale computing, threat analysis or modeling, cybersecurity, vulnerability research, and/or anomaly detection OR Bachelor's Degree in Statistics, Mathematics, Computer Science, Computer Security, or related field AND 8+ years experience in software development lifecycle, large-scale computing, threat analysis or modeling, cybersecurity, vulnerability research, and/or anomaly detection OR equivalent experience. Demonstrated hands-on experience with Active Directory, Entra ID or other enterprise identity platforms in complex enterprise environments.  Strong understanding of identity-related attack techniques, including Golden Ticket, Pass-the-Hash, Kerberoasting, credential theft, privilege escalation and lateral movement.  Experience supporting identity recovery, infrastructure recovery and post-breach hardening decisions under operational pressure.  Familiarity with Windows Server infrastructure, DNS, DHCP, Group Policy, privileged access and hybrid identity dependencies.  Ability to script or automate recovery, validation or analysis tasks using PowerShell or similar tools.  Demonstrated ability to explain technical findings, dependencies, risk and residual uncertainty clearly to customers and internal stakeholders.  Flexibility to work non-standard business hours that may include evening, nighttime, weekends and/or holidays.  Experience in cybersecurity incident response, digital forensics, threat hunting or enterprise recovery.  Familiarity with Microsoft Defender XDR, Microsoft Sentinel, Entra ID, Microsoft Graph, Azure, Windows security eventing and third-party SIEM/SOAR or EDR platforms.  Experience leading infrastructure workstreams in high-pressure, customer-facing incident response while balancing investigation, containment and recovery needs.  Demonstrated ability to translate technical constraints into practical response plans and executive-ready recommendations.  Relevant security, identity, cloud or incident response certifications, or equivalent practical expertise.  Demonstrated research, analytical automation, data-quality improvement or technical mentoring that strengthens infrastructure response capability.    Security Research IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 28 Security Research
Cybersecurity Lead Investigator - Weekend shift
Multiple Locations, Multiple Locations $190,400 Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help cust Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. The Customer & Commercial Success (CCS) organization, an organization within MCAPS-Core, is the connected engine that turns Microsoft’s commercial strategy into execution at scale — making it simpler and faster for the field to win for every customer, in every segment, region, and role. The organization brings together planning, landing, execution excellence, services portfolio and delivery, and field activation across ATU, STU, and CSU to accelerate customer value, drive growth, and strengthen the end-to-end experience across every customer moment. With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft products, services and partnerships.  Microsoft's Detection and Response Team (DART) is seeking a skilled and experienced Cybersecurity Lead Investigator to join the team in United States. DART is the first port of call for many customers during a security incident. This pivotal, customer-facing position leads investigation direction, establishes technical priorities and helps customers make evidence-led response decisions.    In this role, you will be required to work shift assignments during non-standard business hours, Friday through Monday: 10-hour shift scheduled between 8:00AM - 6PM EDT, Weekends and Public Holidays. Substitute days off will be provided for public holiday work. Working hours may change based on business needs.    You will lead the investigation, establish technical priorities and act as the primary technical point of contact for customers, including executive stakeholders. Working with threat hunters, reverse engineers, infrastructure engineers and incident coordinators, you will align specialist workstreams and help customers understand findings, confidence, risk and response options.  As part of a globally distributed, mission-driven team, you will share research, mentor colleagues and help shape the future of Defender Experts Cybersecurity Incident Response. Microsoft's mission is to empower every person and every organization on the planet to achieve more. Employees are expected to demonstrate a growth mindset, innovation, collaboration, respect, integrity, accountability and inclusion. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities As a Lead Investigator, you will orchestrate evidence-driven investigations and technical incident response, align specialist workstreams and communicate clear findings, priorities and recommendations to customers.   Set investigation objectives, hypotheses, priorities and evidence requirements; lead hands-on analysis and specialist workstreams across enterprise on-premises and cloud environments.   Contextualise and prioritise findings, correlate disparate evidence and build cohesive incident timelines. Establish what is known, what remains uncertain and what additional collection or analysis is needed.   Assess adversary activity, compromise scope and potential data collection or exfiltration; validate key findings and explain the confidence and limitations of conclusions.   Direct technical response planning and recommendations to secure enterprise environments, balancing containment and recovery urgency with evidence preservation and customer business constraints. Coordinate execution with customer-authorised teams.   Serve as the primary technical point of contact for complex investigations; brief technical teams, executives, legal, compliance, engineering and other stakeholders with clear objectives, findings and decision options.   Identify skill, access, telemetry and resource gaps early; work with incident coordinators and leadership to resolve dependencies, obtain specialist support and escalate delivery risks.   Maintain investigative documentation and clear follow-the-sun handovers covering evidence, hypotheses, decisions, risks and next actions; support final reporting and lessons learned.   Qualifications Required Qualifications: Doctorate in Statistics, Mathematics, Computer Science, Computer Security, or related field OR Master's Degree in Statistics, Mathematics, Computer Science, Computer Security, or related field AND 3+ years experience in software development lifecycle, large-scale computing, threat analysis or modeling, cybersecurity, vulnerability research, and/or anomaly detection OR Bachelor's Degree in Statistics, Mathematics, Computer Science, Computer Security, or related field AND 4+ years experience in software development lifecycle, large-scale computing, threat analysis or modeling, cybersecurity, vulnerability research, and/or anomaly detection OR equivalent experience.  Other Requirements: Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check and any additional checks needed for customer or government work.   In this role, you will be required to work shift assignments during non-standard business hours, Friday through Monday: 10-hour shift scheduled between 8:00AM - 6PM EDT, Weekends and Public Holidays. Substitute days off will be provided for public holiday work. Working hours may change based on business needs.    Preferred Qualifications: Doctorate in Statistics, Mathematics, Computer Science, Computer Security, or related field AND 3+ years experience in software development lifecycle, large-scale computing, threat analysis or modeling, cybersecurity, vulnerability research, and/or anomaly detection OR Master's Degree in Statistics, Mathematics, Computer Science, Computer Security, or related field AND 6+ years experience in software development lifecycle, large-scale computing, threat analysis or modeling, cybersecurity, vulnerability research, and/or anomaly detection OR Bachelor's Degree in Statistics, Mathematics, Computer Science, Computer Security, or related field AND 8+ years experience in software development lifecycle, large-scale computing, threat analysis or modeling, cybersecurity, vulnerability research, and/or anomaly detection OR equivalent experience. Demonstrated hands-on experience leading large-scale, high-pressure cybersecurity incident response across on-premises and cloud environments, including setting investigation direction and guiding evidence-driven customer decisions.  Ability to correlate and assess evidence from multiple sources, reconstruct incident timelines, evaluate compromise scope and possible exfiltration, and clearly explain findings and uncertainty.  Experience directing response activities while balancing rapid recovery, technical dependencies and business impact.  Demonstrated ability to lead technical specialists and stakeholders, identify engagement gaps, request appropriate resources and manage investigations using a global follow-the-sun model.  Proven customer-facing written and verbal communication, including executive briefings.  Flexibility to work non-standard business hours that may include evening, nighttime, weekends and/or holidays.  Experience analysing nation-state or cybercrime activity and applying adversary knowledge to complex enterprise investigations.  Demonstrated research, analytical automation, data-quality improvement and technical mentoring that strengthen investigation capability.  Experience developing reviewed technical publications, presentations or other knowledge-sharing material while protecting sensitive information.  Experience leading globally distributed incident response workstreams with clear handovers, explicit ownership and effective customer communication.  Relevant security certifications or equivalent practical expertise. Security Research IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 28 Applied Sciences
Member of Technical Staff (Senior Security Researcher)
Multiple Locations, Multiple Locations $190,400 Overview Are you a red teamer or cyber national security expert who is looking to break into the AI field? Do you want to find AI failures in Microsoft’s largest AI systems and models impacting milli Overview Are you a red teamer or cyber national security expert who is looking to break into the AI field? Do you want to find AI failures in Microsoft’s largest AI systems and models impacting millions of users? Join Microsoft’s AI Red Team where you'll emulate work alongside security experts to test for security and safety failures.   We are looking for a Member of Technical Staff (Senior Security Researcher) with demonstrated, national security, Chinese AI model, cybersecurity and agents testing experience for our team. Our mission is to innovate cutting edge AI testing techniques while stress testing the highest risk AI models, products, and systems. We help our customers, AI makers, expand and strengthen AI security defenses by red teaming prior to launch, coaching developers on how to mitigate when we find in testing environments to make AI safer for all.   This work is sprint based, working with AI Safety, Security, and Product Development teams, to run testing operations that aim to find safety and security risks in novel, pre-ship AI that inform internal key business decisions. In this role, you will red team AI frontier and foundational models plus applications across Microsoft’s AI portfolio including Bing Copilot, Security Copilot, Github Copilot, Office Copilot and Windows Copilot.    Our team is an interdisciplinary group of red teamers, adversarial Machine Learning (ML) researchers, Safety & Responsible AI experts, and software developers. Our red teaming scope is high visibility, with customers ranging from the Office of the CTO and CISO to lead AI model builders. We look for creative problem solvers, customer-obsessed coaches, high adaptability, task oriented applied researchers, who like to explore AI question with hands on experimentation. More about our approach to AI Red Teaming: https://www.microsoft.com/en-us/security/blog/2023/08/07/microsoft-ai-red-team-building-future-of-safer-ai/     Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Responsibilities Discover and exploit GenAI security vulnerabilities end-to-end in order to assess AI systems specifically looking for cyber and national security Manage product group stakeholders as priority recipients and collaborators for operational sprints Drive clarity on communication and reporting for red teaming peers when working with product groups Develop methodologies and techniques to scale and accelerate cyber and national security AI Red Teaming in new and emerging threat areas, including open source models Work alongside traditional offensive security engineers, adversarial ML experts, developers to land responsible AI operations Qualifications Required Qualifications: Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 4+ years related experience (e.g., statistics predictive analytics, research) OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research) OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research) OR equivalent experience.    Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter. Citizenship & Citizenship Verification:  This role will require access to information that is controlled for export under export control regulations, potentially under the U.S. International Traffic in Arms Regulations or Export Administration Regulations, the EU Dual Use Regulation, and/or other export control regulations. As a condition of employment, the successful candidate will be required to provide either proof of their country of citizenship or proof of their U.S. permanent residency or other protected status (e.g., under 8 U.S.C. 1324b(a)(3)) for assessment of eligibility to access the export controlled information. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport. Lawful permanent residents, refugees, and asylees may verify status using other documents, where applicable.   Preferred Qualifications: Experience of using common penetration testing tools; Kali Linux, Burpsuite, Nmap, Nessus, etc Familiarity with one or more programming languages from: Python, C#, C/C++, PowerShell Background in development, red teaming, pentesting AND national security Prior knowledge of Generative AI not required, though experience testing agents is preferred, while basic familiarity with AI or willingness to learn is desired Applied Sciences IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 28 Solution Engineering
Solution Engineer - Data Security
Multiple Locations, Multiple Locations $154,350 Overview As a  Solution Engineer - Data Security, you will play a pivotal role in driving data security across every stage of the development lifecycle. This opportunity will allow you to accelerate Overview As a  Solution Engineer - Data Security, you will play a pivotal role in driving data security across every stage of the development lifecycle. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your technical skills, and become adept at solution design and deployment. As a trusted technical advisor, you’ll guide customers through secure, scalable solution design, influence technical decisions, and accelerate AI applications and agents into their development workflows. In summary, you’ll help customers improve their data security, modernize their applications leveraging AI, and realize the full value of Microsoft’s platform.    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  By applying to this role, you will be considered for multiple opportunities within Microsoft across the United States including locations beyond where the role is posted. This role is flexible in that you can work up to 50% from home. Travel percentages will vary according to role.  Responsibilities Drive technical sales with decision makers using demos and PoCs to influence solution design and enable production deployments.    Lead hands-on engagements—hackathons, code-with sessions, and architecture workshops—to accelerate adoption of Microsoft’s developer tools and cloud platforms.    Build trusted relationships with developers and platform leads, co-designing secure, scalable architectures and solutions.  Resolve technical blockers and objections, collaborating with product engineering to share insights and improve products.    Maintain deep technical understanding of data security architectures, solutions/technologies including Microsoft Purview.     Develop strategies and recommendations to improve the client's data security posture, shape technical win plans, and tailor Microsoft messaging to audience for data security opportunities. Enhance team capabilities for protecting and governing data within the estate and securing data within AI Platforms and Applications.  Represent Microsoft through thought leadership in developer communities and customer forums. Embody our  Culture  and  Values . Qualifications Minimum qualifications       Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical pre-sales or technical consulting experience. OR a Master's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical pre-sales or technical consulting experience. OR 3+ years technical pre-sales or technical consulting experience. OR equivalent experience.  Other Requirements This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship. Additional or preferred qualifications      6+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.   4+ years of experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.   Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).  Solution Engineering IC3 - The typical base pay range for this role across the U.S. is USD $86,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $113,300 - $187,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Solution Engineering IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 27 Cloud Solution Architecture
Cloud Solutions Architect - Azure Data & AI Solutions
Atlanta, GA $164,500 Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Customer & Commercial Success (CCS) organization, an organization within MCAPS-Core, is the connected engine that turns Microsoft’s commercial strategy into execution at scale — making it simpler and faster for the field to win for every customer, in every segment, region, and role. The organization brings together planning, landing, execution excellence, services portfolio and delivery, and field activation across ATU, STU, and CSU to accelerate customer value, drive growth, and strengthen the end-to-end experience across every customer moment. The Customer & Commercial Success Architect’s Office is seeking a Cloud Solutions Architect -  Azure Data & AI Solutions with a passion for customer and partner success. In this role, you will focus on driving adoption of Databricks solutions on the Microsoft platform, partnering with Databricks and customers to help them achieve business outcomes from their Microsoft technology investments. Using deep technical expertise across Databricks solutions and Microsoft Azure Data, Infrastructure, and AI services, you will lead partner and customer technical discussions, resolve blockers that affect customer success projects, and accelerate consumption. You will collaborate with Cloud Solution Architects, Customer Success Account Managers, Engineering, and Partner Development teams to drive measurable customer and partner outcomes. This role offers an opportunity to strengthen your technical leadership, expand your cloud expertise, and accelerate your career growth. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Customer Success Leadership & Business Outcomes Serve as a trusted technical advisor to Databricks, customers, and partners, helping them realize business value from Microsoft Azure and Databricks investments. Lead architecture reviews, technical strategy discussions, proofs of concept, and production deployments to accelerate adoption of Data, Analytics, AI, and modernization solutions. Identify and resolve technical blockers impacting deployment, scalability, adoption, or customer success outcomes. Drive Azure consumption, Databricks adoption, and customer success metrics across assigned accounts and partner engagements. Collaborate with partner technical and sales teams to identify growth opportunities and expand adoption of Microsoft Data, Analytics, and AI solutions. Help partners develop and scale differentiated solutions and services that accelerate customer value realization and cloud adoption. Solution Enablement & Technical Delivery Guide customers and partners in implementing best practices for security, governance, reliability, performance, and operational excellence. Lead technical assessments and workload modernization initiatives that accelerate cloud transformation and solution adoption. Drive successful implementation and operationalization of enterprise-scale data, analytics, and AI solutions. Address complex technical challenges and provide guidance that improves deployment velocity, solution quality, and customer outcomes. Support production readiness, operational excellence, and long-term platform success through technical leadership and proactive engagement. Technical Architecture & Industry Expertise Design, validate, and optimize enterprise-scale architectures leveraging Databricks, Azure Data Services, AI Services, and cloud-native technologies. Drive architectural reviews and strategic technology assessments for high-impact customer and partner engagements. Develop reusable intellectual property (IP), reference architectures, technical guidance, and deployment accelerators to improve scalability and repeatability. Influence technology roadmaps and platform decisions through architectural leadership, industry knowledge, and customer insights. Maintain deep expertise in Databricks, Azure, Data & AI technologies, industry trends, and competitive offerings. Contribute technical thought leadership through customer success stories, best practices, and technical guidance. Cross-Functional Collaboration & Partner Ecosystem Collaborate with Databricks, Microsoft Sales, Customer Success, Engineering, Product, and Partner teams to drive customer success and adoption at scale. Lead virtual and cross-functional teams to address complex technical challenges and deliver integrated solutions. Represent Microsoft and Databricks during customer engagements, executive briefings, industry events, technical communities, and field enablement activities. Build strong relationships across stakeholders to align technical strategies with business priorities and customer objectives. Share customer and partner insights with Product and Engineering teams to influence product strategy, roadmap priorities, and continuous improvement initiatives. Operational Excellence & Continuous Learning Maintain technical currency through continuous skilling, certifications, and hands-on experience with emerging cloud, Data, and AI technologies. Demonstrate a growth mindset by proactively pursuing learning opportunities and sharing expertise across teams. Develop and contribute best practices, reusable assets, and technical enablement materials that improve field effectiveness and customer success. Foster a culture of innovation, collaboration, and continuous improvement through mentorship, knowledge sharing, and technical leadership. Other   Embody our  culture  and  values.   Qualifications Required : Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting. OR equivalent experience. Other Requirements: This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.  Preferred: Deep expertise in Databricks and modern Data & AI platforms, with demonstrated experience designing and deploying enterprise-scale Azure solutions—including Azure Databricks, Microsoft Fabric, Azure Data Lake Storage, Azure Synapse Analytics, Azure AI Services, and Azure Machine Learning—to support data engineering, analytics, machine learning, and Generative AI workloads; relevant certifications such as Databricks Certified Data Engineer Professional, Microsoft Certified: Azure Databricks Data Engineer Associate (DP-750), or equivalent are preferred. Experience in building and modernizing data platforms, including data lakes, data warehouses, streaming architectures, and advanced analytics environments. Demonstrated success in customer-facing architecture, consulting, technical sales, customer success, or solution delivery roles, supporting complex enterprise transformations. Solid understanding of cloud architecture and operational excellence, including security, identity, networking, governance, reliability, scalability, and performance optimization. Experience influencing and engaging with executive stakeholders, technical decision-makers, architects, and engineering teams to drive strategic outcomes. Deep understanding of digital transformation trends, cloud platforms, and emerging Data & AI technologies, with the ability to translate technology capabilities into business value. Proven ability to lead the design, implementation, modernization, or support of large-scale distributed applications, data platforms, and analytics solutions. Excellent communication, presentation, collaboration, and stakeholder management skills. Insightful listening: Uses cognitive and behavioral listening techniques, asks thoughtful questions to understand partner and customer needs, business drivers, and operating environments, and goes beyond surface-level responses to uncover root issues. Situational fluency: Demonstrates self-awareness, interprets verbal and non-verbal cues, and adapts customer conversations based on the business context, audience needs, and engagement dynamics. Relationship building and trusted advisership: Builds trust, establishes credibility, and uses relationship mapping across account teams and customer stakeholders to strengthen engagement quality and business impact. Well-Architected Framework and Cloud Adoption Framework foundations: Describes the five pillars of the Well-Architected Framework, explains how they are interconnected, applies Cloud Adoption Framework principles in cloud strategy and architecture conversations, and summarizes the relationship, commonalities, and differences between the two frameworks. Architecture design: Applies design thinking to create architectures that deliver customer value while incorporating policies, governance requirements, and existing customer systems into the overall solution framework. Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 27 Consulting Project Management
Consulting Project Management Specialist - Oil, Gas & Energy
Houston, TX $154,700 Overview Microsoft Industry Solutions is a global organization hosting over 7,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consul Overview Microsoft Industry Solutions is a global organization hosting over 7,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists.Together with our partners, Microsoft’s Frontier Co., with our Ai first focus, help to transform Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs.     Our organization is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Technologies.      We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to complex innovations that impact billions of people worldwide.     We are seeking a Consulting Project Management Specialist for the Oil, Gas, & Energy industry in Industry Solutions Delivery (ISD) under Microsoft’s Frontier Co, to join our team in a role that drives customer satisfaction and represents Microsoft at the highest levels. This position plays a critical part in analyzing customer feedback and advocating as the voice of the customer, working closely with senior and executive stakeholders to ensure delivery and resolution of complex delivery. You will lead the initiation and execution of complex multi-track programs for top-tier Oil, Gas and Energy customers by securing and coordinating delivery resources, managing detailed work breakdown structures, and driving alignment with customer plans and influencing long term strategies. This role also includes overseeing partner contracting processes, contributing to resource selection and onboarding, shaping growth opportunity and guiding the development of comprehensive program plans. You will manage key project metrics, risks, and financials while ensuring the timely and high-quality delivery of some of Microsoft’s most impactful projects. Additionally, you’ll have the opportunity to contribute across domains and geographies, sharing knowledge and influencing industry practices.     This position requires residence in the Houston area and the ability to travel 50–75% to customer sites within the Houston region.    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond  Responsibilities Supports and enables obligations to customer across the delivery lifecycle including envisioning, solution development, delivery planning, cloud consumption and usage, delivery management.  Drives project initiation for projects of low complexity (e.g., standard offerings) and/or supports senior colleagues in driving project initiation for components of projects including commitment of delivery resources, resource assignments, and work breakdown structures (WBSs) through administrative and project management office activities (e.g., status reporting, financial tracking, Virtuoso, Campus).Engages with other project managers at the customer site with support from peer teams, supports development of stakeholder relationships, and escalates issues and ambiguous situations to senior colleagues as needed.  Initiates contracting process by socializing the need for customer contractual amendments or partner resourcing and assimilating partner resources to the project (e.g., filling out forms in line with contract, liaising with partner resource managers, collecting technical requirements for resources).   Develops project management plan (e.g., stakeholder map, communication plan) to drive predictable delivery for projects of low complexity or support senior colleagues in components of projects, leveraging existing materials, to drive scope, resources, and Microsoft project schedule in alignment and collaboration with customer plan.  Monitors and tracks risks and issues within basic projects or components of projects with guidance by relying on senior colleagues to identify and evaluate risks, recording and tracking mitigation plans.  Applies foundational knowledge of project management principles to execution and delivery and builds their own capability through peer mentorship.  Looks for or creates opportunities to maximize timely cloud consumption through current deliveries. Using technical expertise to engage customer stakeholders and build strong business relationships.   Collaborating across groups to support consumption activities and fulfill customer obligations throughout the delivery lifecycle.   Building trusted relationships with customers through feedback review, guidance, expectation management, and adherence to key performance indicators.     Other    Embody our  culture  and  values.   Qualifications Required/minimum qualifications Bachelor's Degree in related field AND 3+ years experience in project management OR equivalent experience.   Additional or preferred qualifications Bachelor's Degree in related field AND 8+ years experience in project management OR equivalent experience. Demonstrated experience in the Oil and Gas Industry.    Project Management Professional (PMP) certification. 4+ years financial management experience. Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification. Consulting Project Management IC4 - The typical base pay range for this role across the U.S. is USD $101,800 - $193,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $126,100 - $207,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 27 Solution Sales Advisory
Solution Sales Advisor- AI Workforce Copilot Global Black Belt
Multiple Locations, Multiple Locations $156,600 Overview Microsoft Customer and Partner Solutions-Core (MCAPS) accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners aro Overview Microsoft Customer and Partner Solutions-Core (MCAPS) accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. Join a team that is helping customers move from AI ambition to real business impact. As a Global Black Belt, you will bring deep solution and industry expertise to complex, high-value customer opportunities, helping teams envision what is possible, remove barriers, and accelerate transformation. You’ll operate at the intersection of customer strategy, technology, and field execution, partnering broadly across Microsoft to drive measurable outcomes. Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era. Are you insatiably curious? Do you embrace uncertainty, take risks, and learn quickly from your mistakes? Do you collaborate well with others, knowing that better solutions come from working together? Do you stand in awe of what humans dare to achieve, and are you motivated every day to empower others to achieve more through technology and innovation? Are you ready to join the team that is at the leading edge of Innovation at Microsoft? As an AI Workforce Global Black Belt (GBB), you will lead strategic engagements that accelerate customer transformation through Copilot and Microsoft’s AI platform. You will identify high-impact scenarios, deliver technical proof of concepts, and quantify business value to land first-party, customer-developed, and partner-led agents at scale. You will also drive platform adoption by translating technical blockers into actionable solutions and positioning Microsoft’s differentiated value in competitive environments.  You will also be an important part of the feedback loop for engineering, marketing and the business architecture team bringing customer and field insights, sharing best practices, and being a thought leader. This opportunity will allow you to accelerate your career growth by mastering consultative selling and technical strategy, developing deep business acumen through executive-level engagements, and honing your ability to scale innovation through repeatable sales motions. You’ll also become adept at navigating complex deal cycles and influencing product direction through customer and field feedback.    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Responsibilities Lead customer engagements to identify high-impact business scenarios where AI can drive measurable value and align with key executives in the account to land M365 Copilot value. Help organizations adopt Microsoft AI solutions by addressing technical challenges and clearly communicating the unique benefits of our platform. Collaborate with internal teams and partners to deliver compelling sales presentations, workshops, and proof-of-concept experiences that align with customer goals. Share best practices, tools, and success stories to help other teams and partners replicate winning strategies across industries and regions.  Provide strategic guidance and coaching to sales teams on how to position AI solutions effectively and close complex deals. Gather feedback from customers and partners to help shape future product features, marketing strategies, and support resources. Qualifications Required/minimum qualifications Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry (e.g., Finance, Healthcare, Retail) OR equivalent experience. Additional or preferred qualifications Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry (e.g., Finance, Healthcare, Retail) OR equivalent experience. Relevant technical certification(s) in cloud technologies, solution architecture, or related domain (e.g., Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert) or equivalent industry certification. Demonstrated experience with Generative AI, AI solutions, cloud architecture, enterprise architecture, systems integration, security, governance, and/or emerging technologies. Experience developing and articulating technical architectures, use cases, solution differentiation, and value propositions for complex enterprise customers. Experience in competitive selling, including analyzing competitor solutions, identifying technical and business differentiation, handling objections, and influencing customer technology decisions. Demonstrated ability to rapidly develop technical depth across emerging AI technologies and competitive platforms, and translate that knowledge into clear customer-facing differentiation, technical guidance, and actionable sales strategy. Ability to operate effectively across technical and business audiences, from architects and IT/security leaders to business decision makers and C-level executives. Relevant technical certification(s) in cloud technologies, AI, solution architecture, security, or related domain (e.g., Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert) or equivalent industry certification. Experience with AI, Generative AI, cloud platforms, and/or enterprise AI solutions, including the ability to translate technical capabilities and architecture into customer business value. Experience engaging enterprise customers in complex technical sales cycles, including solution positioning, technical differentiation, competitive scenarios, and executive-level engagements. Solution Sales Advisory IC4 - The typical base pay range for this role across the U.S. is USD $107,600 - $187,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,600 - $205,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 27 Solution Sales Advisory
Solution Sales Advisor- ABS Global Compete Organization
Multiple Locations, Multiple Locations $156,600 Overview Microsoft Customer and Partner Solutions Core (MCAPS-Core) accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partner Overview Microsoft Customer and Partner Solutions Core (MCAPS-Core) accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. MCAPS-Core AI Business Solutions (ABS) is at the forefront of Microsoft's AI transformation, helping organizations become AI-powered businesses. We bring together Microsoft's AI platform, customer expertise, and end-to-end execution capabilities to accelerate adoption, drive transformation, and deliver measurable business outcomes. From Copilot and AI agents to AI-powered business processes, we work at the intersection of innovation and impact, helping customers reimagine how work gets done and realize value faster. By combining deep technical expertise, customer insight, and a relentless focus on outcomes, our team is shaping the future of work for millions of people around the world. We are united by a shared mission: turning the promise of AI into real value for customers, partners, and Microsoft.   As an ABS Compete Global Black Belt, you will lead complex, strategically significant competitive opportunities and incubate sales motions that can scale across the business. You will combine competitive intelligence, business value, technical credibility, customer evidence, and executive-level storytelling to shape customer decisions, remove blockers, and improve competitive outcomes. You will translate lessons from engagements into reusable guidance, assets, and readiness that strengthen the field’s ability to compete with confidence. This opportunity will allow you to deepen your expertise across the evolving Core and AI landscape, influence high-impact customer decisions, and shape global sales strategy through direct market evidence. You will build broad cross-functional influence while strengthening your consultative selling, orchestration, and thought-leadership capabilities.  Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Responsibilities •    Incubate competitive sales motions to scale. Lead with a Customer First mindset to validate differentiated strategies, competitive positioning, and execution approaches with field, engineering, product, marketing, and partner teams. Convert customer evidence, win patterns, and sales and technical learnings into repeatable guidance and reusable assets. •    Lead complex, high-impact customer engagements. Serve as the competitive sales expert for strategically significant Core and AI opportunities. Bring business value guidance, executive-level positioning, and technical validation to shape decision criteria and accelerate customer decisions. •    Orchestrate to remove blockers and improve outcomes. Partner across Account Team Unit , Specialist Team Unit, Customer Support Unit, partners, engineering, product, marketing, and other stakeholders to build effective compete plans, align resources, address risks, and advance priority pursuits. •    Scale competitive capability through enablement. Deliver structured knowledge transfer, readiness programs, coaching, Compete Clinics, community sessions, and field-facing guidance that enable sellers and partners to compete confidently against priority competitors. •    Generate and activate competitive intelligence. Capture market signals, customer objections, proof points, and lessons from engagements. Synthesize them into actionable insights that influence sales strategy, go-to-market execution, product priorities, and future competitive motions. •    Lead with adaptive expertise and sales discipline. Continuously deepen competitive, technical, commercial, and industry knowledge. Operate effectively in ambiguity, apply sound sales judgment, and use customer evidence and Microsoft’s differentiated value to improve win rates, revenue, adoption, consumption, and usage . Qualifications Required/minimum qualifications Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry (e.g., Finance, Healthcare, Retail) OR equivalent experience. Additional or preferred qualifications Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry (e.g., Finance, Healthcare, Retail) OR equivalent experience. Relevant technical certification(s) in cloud technologies, solution architecture, or related domain (e.g., Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert) or equivalent industry certification. Demonstrated experience with Generative AI, AI solutions, cloud architecture, enterprise architecture, systems integration, security, governance, and/or emerging technologies. Experience developing and articulating technical architectures, use cases, solution differentiation, and value propositions for complex enterprise customers. Experience in competitive selling, including analyzing competitor solutions, identifying technical and business differentiation, handling objections, and influencing customer technology decisions. Demonstrated ability to rapidly develop technical depth across emerging AI technologies and competitive platforms, and translate that knowledge into clear customer-facing differentiation, technical guidance, and actionable sales strategy. Ability to operate effectively across technical and business audiences, from architects and IT/security leaders to business decision makers and C-level executives. Relevant technical certification(s) in cloud technologies, AI, solution architecture, security, or related domain (e.g., Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert) or equivalent industry certification. Experience with AI, Generative AI, cloud platforms, and/or enterprise AI solutions, including the ability to translate technical capabilities and architecture into customer business value. Experience engaging enterprise customers in complex technical sales cycles, including solution positioning, technical differentiation, competitive scenarios, and executive-level engagements. Solution Sales Advisory IC4 - The typical base pay range for this role across the U.S. is USD $107,600 - $187,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,600 - $205,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 27 Cloud Solution Architecture
Cloud Solution Architect Manager
Multiple Locations, Multiple Locations $201,600 Overview We empower the Frontier transformation of the Professional Services industry through AI-powered innovation and bold, collaborative impact. You lead a team that doesn’t just adapt to change — Overview We empower the Frontier transformation of the Professional Services industry through AI-powered innovation and bold, collaborative impact. You lead a team that doesn’t just adapt to change — you help make the market. By harnessing cutting-edge technology, deep industry expertise, and a relentless drive for excellence, you co-create solutions that redefine what’s possible for clients and communities. Together, you challenge convention, accelerate outcomes, and shape the future of Professional Services with purpose and precision.  You do this through strong team leadership in our Model, Coach, Care framework.   As a Cloud Solution Architecture Manager for AI Business Solutions in the Professional Services OU, you will join a team that is redefining how organizations leverage AI to drive business outcomes, operational efficiency, and customer success. You’ll lead a team of architects who deliver innovative solutions, accelerate customer adoption of Copilot, Copilot Cowork, Agents, and cloud-native platforms, and shape the future of professional services through bold collaboration and technical excellence. This opportunity will allow you to accelerate your career growth as a leader in AI and cloud transformation; develop deep business acumen and technical expertise in agentic AI, Copilot, and cloud platforms; and hone your skills in solution architecture, customer engagement, and strategic impact. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  Responsibilities Lead and Inspire: Deliver success through empowerment and accountability by modeling, coaching, and caring, living Microsoft’s values and culture. Attract, develop, and retain top talent in cloud and AI solution architecture. Drive AI Transformation: Accelerate innovation by coaching teams on building and modifying intellectual properties rooted in domain expertise and industry acumen. Champion Copilot, Copilot Cowork,  Agents, and AI-powered business solutions across the professional services landscape. Customer & Partner Engagement: Provide the team with a holistic perspective of customer/partner challenges, industry trends, and competitor architectures. Enable team members to engage with customers/partners, demonstrate Microsoft's value, and develop counter strategies. Solution Delivery Excellence: Drive adherence to Microsoft standards and recommended practices by setting expectations for methodology and governance. Ensure the team identifies, communicates, and minimizes business and technical risks. AI Business Solutions Execution: Lead solution play execution for Copilot, Agents, and AI-powered business processes. Accelerate customer time-to-value and ROI through usage excellence and unified enhanced solution expansion. Industry Impact: Model how to engage constructively and transparently with the technical and business community locally and globally. Foster a culture of continuous learning, innovation, and bold impact. Qualifications Required Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. 3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.   Other Requirements This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.   Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. 6+ years experience working in a customer-facing role (e.g., internal and/or external). 6+ years experience leading technical projects, teams, or functions. Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications). 5+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers. Cloud Solution Architecture M5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 27 Software Engineering
Principal Software Engineer
Redmond, WA $223,500 Overview The OIC team within Microsoft’s Substrate organization is looking for a Principal Software Engineer to help shape the next generation of intelligent cloud service operations. Our team builds Overview The OIC team within Microsoft’s Substrate organization is looking for a Principal Software Engineer to help shape the next generation of intelligent cloud service operations. Our team builds large-scale distributed platforms that help engineers understand the health of complex cloud services, detect and diagnose failures, and recover safely and efficiently. We are evolving service operations through advances in AI, automation, telemetry, distributed systems, and intelligent diagnosis , with the goal of improving service reliability and protecting customer experiences. As a Principal Software Engineer, you will provide technical leadership across complex engineering problems that span multiple services and teams. You will help define architecture and technical strategy, turn ambiguous problems into scalable solutions, and influence the evolution of platforms used to operate some of Microsoft’s large-scale cloud services. This is an opportunity to work at the intersection of distributed systems, cloud platforms, AI-assisted engineering, and large-scale service operations , while influencing technical direction across teams and organizations. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide technical leadership for the architecture and evolution of large-scale distributed cloud platforms and services. I dentify and solve complex, ambiguous engineering problems and translate them into clear technical strategies and scalable architectures. Lead the design of systems that use AI and automation to improve how cloud services are monitored, investigated, diagnosed, and operated. Define reusable platform capabilities, APIs, architectural patterns, and engineering standards that enable multiple teams to build and innovate efficiently. Drive architectural decisions across multiple services and engineering teams, balancing scalability, reliability, security, performance, extensibility, and engineering velocity. Partner across engineering, product management, and architecture disciplines to translate customer and business needs into long-term technical investments. Lead complex initiatives from early problem definition and architecture through implementation, rollout, and operational maturity. Establish strong engineering practices around quality, testing, observability, security, privacy, and operational excellence. Use production learnings and data to identify systemic improvements and influence future platform investments. Mentor engineers and technical leaders and raise the engineering bar through design reviews, technical guidance, and hands-on leadership. Build strong partnerships across organizational boundaries and drive alignment when solutions require multiple teams or technologies. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Experience designing, building, and operating large-scale distributed systems, cloud services, or platform technologies. Experience with AI-assisted systems, AI agents, machine learning, or intelligent automation . Experience with observability technologies, including metrics, logs, traces, telemetry pipelines, or service-health systems. Experience with workflow, orchestration, or automation platforms. Experience building extensible platforms, frameworks, or developer experiences used by multiple engineering teams. Demonstrated ability to define a technical vision and translate it into an executable, long-term engineering strategy. Experience mentoring senior engineers and developing technical leadership across an organization. Software Engineering IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Oct 27 Service Engineering
Senior Service Engineer - Ads Platform
Redmond, WA $190,400 Overview Microsoft Advertising is Microsoft's digital advertising business and platform, helping advertisers connect with customers across search, browsing, shopping, gaming, and AI-powered experienc Overview Microsoft Advertising is Microsoft's digital advertising business and platform, helping advertisers connect with customers across search, browsing, shopping, gaming, and AI-powered experiences. It supports search, display, native, video, Connected TV, shopping, and AI-driven advertising campaigns across Microsoft properties—including Bing, MSN, Outlook, Edge, Microsoft 365, and gaming—as well as partner networks.   We’re looking for an experienced Service Engineer II to support Microsoft Advertising Product Ads  and  Shopping campaigns . The role combines complex customer troubleshooting, product improvement, and automation to improve reliability and customer outcomes.   The successful candidate brings strong technical fundamentals, customer empathy, and an interest in preventing repeat escalations. As a subject matter expert, they will guide global teams, own service KPIs, and connect customer evidence with Support, Engineering, and Product.   Success is measured by timely resolution, sustained KPI improvement, and turning tracking and attribution insights into product action plans.   In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   AI Experiences employees who live within a 50-mile commute of a designated Microsoft Hub in the U.S. are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.   Responsibilities Serve as a technical and domain subject matter expert for Microsoft Advertising Ads and Shopping campaigns .     Lead complex customer investigations across product ads , Shopping campaigns, feed based campaigns , S hopify   implementations , APIs , reporting, internal logs.   Guide globally distributed FTE and vendor teams, set investigation standards, build capability, and own service KPIs and measurable improvement plans across regions.   Turn customer, escalation, and incident evidence into product and engineering action plans that address root causes, improve supportability, and reduce recurring issues.   Create durable operational improvements through monitoring, documentation, playbooks, training, self-service experiences, and post-incident follow-through.   Represent Support in product pilots, release-readiness reviews, bug bashes, and launches; advocate for mitigation, guardrails, or delay when quality or customer risk is material.   Design and own agentic, AI-assisted, and automation solutions that accelerate diagnosis, eliminate repetitive work, prevent recurring escalations, and improve efficiency at scale.   Qualifications Required Qualifications: Bachelor’s degree in computer science , Information Technology, Data Science, Engineering, or a related field AND 2 + years of relevant experience in software engineering, service engineering, systems engineering, or technical support; OR equivalent experience.     Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Master's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 3+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 5+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR equivalent experience. Experience in customer-facing Tier 3 support or a software product organization, managing complex & high revenue impacting escalations, partnering with Product and Engineering on systemic improvements and issue volume reduction. Experience troubleshooting feed based campaigns, shopping products, shopify  using web technologies, backend logs ,  REST APIs, SQL, Kusto Query Language, or similar diagnostic tools   Experience creating diagnostic automation or AI-assisted solutions that reduce time to resolution and recurring escalations. Strong coding skills in a general-purpose language, such as C#, Java, Python, or TypeScript/JavaScript, with experience building automation or services that integrate with APIs, data platforms, or distributed systems. Hands-on troubleshooting using logs, metrics, traces, APIs, databases, and query languages in live-site or customer-impacting investigations.   Service Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.