Microsoft Jobs in Seattle

Microsoft has 57 jobs in the Seattle area posted in the last week.

Browse and search recent Microsoft jobs in Seattle

Date Job Title Location Salary Excerpt Description
Apr 09 Business Operations
Product Operations PM for Launch
Redmond, WA $119,200   The Microsoft Business Operations Product & Launch group is a dynamic and fast evolving team with a mission to deliver Microsoft’s products and services to market with speed, quality, and compliance. The organization is responsible for working with internal stakeholders to ensure the successful launch of Microsoft products and services to Commercial and Consumer customers.   Our focus is on scale through automation, process & quality assurance, and timely delivery to customers and marketplaces worldwide. We are looking for passionate, high-energy individuals to help achieve our mission of executing a world-class launch service.   As a Product Operations Project Manager (PM) for Launch , you will be responsible for working with internal stakeholders (eg. Product, Marketing, Engineering, Finance, Tax, etc.) to understand, capture, and translate launch requirements into high quality configuration that ensures Microsoft’s broad catalog of products and services ship on time, to the right regions and channels, at the right prices.   You will do this through process excellence, data analytics, quality assurance, and by leveraging automated solutions. This opportunity will allow you to develop deep business acumen across Consumer and Commercial business lines, execute across different launch process and systems landscapes, and play a critical operational role getting cutting edge Microsoft products and services to market. You will get to partner with a worldwide team of Product Operations pros in a flexible environment that supports hybrid work.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. With minimal direction: Translates business requirements from all stakeholders into a data plan of record that meets launch goals and desired marketplace capabilities (eg. accurate product attribution, price, dates) Develops knowledge of broad operational, functional areas, their requirements, and interdependencies to support translation of marketing strategy into the launch of high-quality product and service configuration. Garners support and alignment with stakeholders for the deliverables and objectives of the launch and incorporates them into the product design, plan, execution Brings stakeholders in at the right time for quality assurance validation, communicates progress, identifies gaps, and ensures risks are mitigated associated with the product configuration and launch. Identifies and tracks launch issues and risks, manages change control, cross-group orchestration, and product configuration milestones to ensure a consistent, predictable, and measurable launch experience. Finds efficiencies and makes continuous improvements across process and systems landscapes that drive for lower cost per launch and faster time to market. Evaluates success metrics for launches post execution. Ensure the successful launch of products and services, troubleshooting any issues that arise and driving timely resolution.  
Apr 09 Marketing
Senior Product Marketing Specialist - Software Companies
Redmond, WA $161,500 If you have a passion for marketing and have a deep understanding of companies developing the next generation technology and cloud solutions, this job is for you. The Senior Product Marketing Specialist - Software Companies will have you influence and land the Go-to-Market and Product Marketing strategy targeting software development companies with Azure Marketing.   We’re looking for a technically-savvy and strategic product marketing professional to join the Azure Industry and Partner Marketing team. This is a fast-paced, exciting role where there is always a new challenge. It’s a highly visible role in a here-and-now hot space. Must be obsessed with outside-in view of customer and partner experience with both strategic and execution marketing chops. You will be responsible for leading the strategy to best serve the needs of Software Companies building on Azure. That includes developing and executing the broad Go-to-Market (GTM) strategy, messaging and positioning, product/program investment recommendations, and market research to inform these strategies. You will collaborate with stakeholders across product management, sales, engineering, product marketing, research, and more to drive Azure adoption and revenue growth. You will be the go to person for the audience and work on cloud services and areas spanning AI, code development, and helping software companies grow their businesses.   The role requires individuals who enjoy taking on challenges where previous roads do not exist, building through ambiguity, and getting technically deep and detailed across a wide range of technologies. Your strategies will cover a wide breadth of cross-functional areas and it will be key to bring business acumen to understand where the best opportunities are and bring people along on that vision   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Understand software company and developer needs, preferences, and trends through market research and feedback from customers, partners, and sellers Analyze and identify market trends, upcoming challenges, and opportunities that will have an impact on Azure’s software company business growth Develop and refine the software company-focused Why Azure value proposition, positioning, and messaging for Azure’s software-related products and services Create thought leadership, technical content, and guidance that supports software developers as they build on Azure Partner with engineering on roadmap recommendations and opportunities to better solve needs of software developers Provide guidance to internal teams and consult on best ways to recruit, engage, and win with the software developer audience Embody our  Culture  and  Values
Apr 09 Data Center
Data Center Technician
Quincy, WA As a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process.   Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.   Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.   With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  Datacenter Operations   Demonstrates an applied understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology( ies ) and equipment. Demonstrates a fundamental understanding of the functions of, and interactions between cabling infrastructure, network, server, and storage equipment.   Reviews Process Change Notifications (PCNs) and develops an understanding of the impact to work execution and awareness to changes within their area of work and/or the work of others. Asks questions when they do not have required information and may provide feedback on changes to processes to experienced technicians and/or direct-line management.   Complies with Data Center business unit policies, procedures, and deadlines with guidance from experienced technicians and/or direct-line management. Escalates issues related to compliance or operational assurance activities to direct-line management.   Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type independently. Provides guidance and/or assists less experienced technicians with complex tickets or tasks, and appropriately escalates challenging or complex tickets to more experienced technicians as needed.   Service Delivery   Develops and employs an effective execution order strategy for assigned tasks. Prepares, stages, sets up, and performs basic startups and shutdowns for hardware (e.g., racks, hard drives, switches) according to specific written instructions provided via checklists, guides, standard processes, emails, guidance from other technicians, and/or direction from management. May perform tasks in tandem with other technicians to comply with procedures and safety requirements.   May perform post-execution verification of grounding, staging, labeling, and cabling to align with all safety protocols, deployment standards, and planned Network Design Templates (NDTs) with guidance. May identify errors in deployment standards or Network Design Templates (NDTs) and escalates to relevant technicians or specialists to coordinate corrections as needed with guidance.   Performs diagnostics and troubleshooting and/or leverages standard procedures to quickly and efficiently identify the cause(s) of technical issues and replace faulty components in network, storage, or server equipment with zero-to-minimal customer and/or business disruption . Recognizes conditions, circumstances, and scenarios which may reflect significant customer or business impact within the Data Center environment.   Follows procedures to immediately communicate, report, and escalate data center technical or safety related incidents to direct-line management. May participate in bridge calls to provide details on incident status and executes on-site follow-up actions as directed if necessary.   Directly performs decommissions, simple changes (e.g., memory upgrades, OS rebuilds) and refreshes of infrastructure cabling, network, storage, and server equipment, following standard procedures with minimal guidance. Processes data-bearing devices (DBDs) for destruction or confirms any-and-all such devices ( e.g. hard-drives, solid-state drives, flash cards, etc.) contained within network, storage, or server equipment has been identified for eradication or destruction .     Managing Service   Escalates and/or seeks guidance from experienced technicians or direct-line management regarding client interactions.   Maintains an awareness of Key Performance Indicators (KPIs) through reporting dashboards, systems, for personal monthly performance discussions as needed.   Develops an understanding of cross-functional Data Center processes to support partnerships with internal and external stakeholders.   Completes required training aligned to job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment) in a timely manner per direct-line management assignment(s). Observes more experienced technicians to gain hands-on experience and relevant on-the-job training (OJT). May complete additional or supplemental training to obtain or maintain relevant industry or technical certifications .   Datacenter Work Environment   Participates in daily safety briefings. Completes required Environmental & Health Safety (EHS) training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use), completes required Task Hazard Analysis (THAs), and uses appropriate equipment and Personal Protective Equipment (PPE) for assigned tasks. Adheres to and promotes a culture of safety, taking proactive action to alert others of safety concerns, near-misses, and/or incidents. Participates in the regular cadence of proactive safety observation reporting processes and systems.   Completes required security and data management training while complying with security and data management procedures/policies with guidance from other technicians. May escort third party vendors or IT support on-premises at data centers or network sites. Appropriately takes action and reports physical security access concerns and/or incidents to direct-line management or via established reporting methods.   Contributes to a positive and effective team environment by sharing information with other shifts or technician teams, contributing in regular team meetings, asking questions, and partnering with other shifts of technician teams to complete smooth transition and effective handover of ticketed work. Provides, responds to, and encourages providing feedback regarding on ways to work more effectively or enhance efficiency within their team and adopts best practices shared within-and-across shifts or technician teams.     Phy si cal Requirements (A pplies to but is not limited to US-based Data Center roles )   Occasional climbing of ladders.   Frequent climbing of stairs and/or ramps .     Prolonged standing .     Occasional lifting 50lbs. / 22.5kg.    Occasional push or pull 50-75lbs. / 22.5-34kg. with assistive device.    *Normal visual acuity (near, far and peripheral with correction).    *Normal color vision for electrical work.   *Normal is defined via standard medical terms and applicable criteria.     Other   E mbody our culture and values  
Apr 08 Software Engineering
Software Engineer II - CTJ - Poly
Reston, Virginia $153,550 Microsoft has an exciting opportunity for a Software Engineer II in the Cloud+AI Azure Data Team. Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL Databases, Azure Cosmos Databases, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to   build a data platform for the age of AI, powering a new class of data-first applications and driving a data culture. This team will be responsible for deploying and operating our Azure Data services in a Secure Work Area, including the infrastructure for collaboration within an air-gapped environment.          In this role, you will have the opportunity to work with engineers who enable a broad set of Azure services to be consumed by internal and external customers in highly secured and regulated industries. The systems and software you build will be required to meet the security policy and assurance requirements of both public and private sector customers.      In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.     Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.     The scale of our operations is enormous. Microsoft's products and services are overwhelmingly consumed online, and billions of people use them every day. We need people who enjoy analyzing complicated problems, coming up with creative solutions, working in focused teams to build things no-one has thought of before, all in the service of production reliability.         Acts as a Designated Responsible Individual (DRI) working on call to monitor service for degradation, downtime, or interruptions. Alerts stakeholders as to the status and gains approval to restore system/product/service for simple problems. Responds within Service Level Agreement (SLA) timeframe. Escalates issues to appropriate owners.  Contributes to efforts to collect, classify, and analyze data with little oversight on a range of metrics (e.g., health of the system, where bugs might be occurring). Contributes to the refinement of product features by escalating findings from analyses to inform decisions regarding the engineering of products.  Contributes to the development of automation within production and deployment of a complex product feature. Runs code in simulated, or other non-production environments to confirm functionality and error-free runtime for products with little to no oversight.  Contributes to efforts to ensure the correct processes are followed to achieve a high degree of security, privacy, safety, and accessibility. Checks for visible evidence to demonstrate compliance for product areas. Develops and holds an understanding of the implications of onboarding new technologies following expectations of compliance at Microsoft.  Remains current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.  Applies best practices to reliably build code that is based on well-established methods. Follows best practices for product development and scaling to customer requirements and applies best practices for meeting scaling needs and performance expectations.  Maintains communication with key partners across the Microsoft ecosystem of engineers. Considers partners across teams and their end goals for products to drive and achieve desirable user experiences and fitting the dynamic needs of partners/customers through product development.  Maintains operations of live service as issues arise on a rotational, on-call basis. Implements solutions and mitigations to more complex issues impacting performance or functionality of Live Site service and escalates as necessary. Reviews and writes issues postmortem and shares insights with the team.  Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions. Alerts stakeholders as to status and initiates actions to restore system/product/service for simple problems and complex problems when appropriate. Responds within Service Level Agreement (SLA) timeframe. Drives efforts to reduce incident volume, looking globally at incidences and providing broad resolutions. Escalates issues to appropriate owners.  Drives efforts to integrate instrumentation for gathering telemetry data on system behavior such as performance, reliability, availability, usage, and safety mechanisms. Drives sustaining feedback loops from telemetry resulting in subsequent designs. Creates outputs of telemetry such as notifications or dashboards.  Drives efforts to collect, classify, and analyze data on a range of metrics (e.g., health of the system, where bugs might be occurring). Drives the refinement of products through data analytics and makes informed decisions in engineering products through data integration.  Builds, enhances, reuses, contributes to, and identifies new software developer tools to support other programs and applications to create, debug, and maintain code for products. Uses open source when possible. Begins to develop skills in other tools outside areas of expertise. Identifies internal tools and creates tools that will be useful for creating the product, determining if methods are still applicable for the current solution. Shares best practices and teaches others about new tools and strategies.  Defines and develops standardized, repeatable, scalable solutions to guarantee quality.  Embody our  Culture  and  Values  
Apr 08 Business Operations
Business Program Manager II
Redmond, WA $147,550 Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate.   Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. We are looking for a Business Program Manager II for our team to support headcount operations across the CISO (Chief Information Security Officer) Organization.  They will be responsible for working across the organization to manage headcount operations including hiring logistics, headcount reporting and process optimization.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Manage hiring operations for global organization Trusted advisor to the MS recruiting team and hiring managers to help remove roadblocks to accelerate hiring Acts as a thought leader to drive improvement and consistency in processes
Apr 08 Design & Creative
Principal Design Director
Redmond, WA $238,000 Microsoft AI Monetization is a customer-first organization dedicated to building the next generation of AI-powered products that serve our customers' business goals. Our Design, Research & Content team is a creative community on a mission to create and deliver holistic experiences for Advertisers, Publishers, Sellers and Consumers. By leveraging our deep understanding of the user and our business acumen, we are driving the future of advertising and monetization in the era of AI. Our diverse team works collaboratively to develop products and ideas which impact billions of customers worldwide .     We’re a small, friendly, diverse and a fast-moving creative team, supporting one another to do the best work of our lives, always looking to break new ground with an unshakeable dedication to the user. We are proud of what we build, how we build it, and that our products define the AI era while earning the trust of our users. We prioritize quality, meaningful innovation and polish, and always root our decisions in research and evidence. We ship regularly, so your work will have real and immediate impact.        Our Core Values:      Quality. We only deliver category-defining products that delight with their ease of use, guaranteed reliability, and beautiful, coherent design.        Simplicity. We don’t overcomplicate. Less is more, always.        Safety & Security. The highest standards of security, safety and responsibility are non-negotiable across all our business areas.        Evaluation. We pay close attention to signals and aren’t afraid to change course when data and our experience tells us to. We are also careful with our metrics, focusing on delivering long-term sustainable value (rather than short-term KPIs).      Kindness. Kindness is at the heart of our org and how we conduct ourselves. We care for, and support and respect one another, beginning again and learning every day.     We are seeking a Principal Design Director with strong consumer and enterprise product design experience to help us with the next wave of news experiences. For this role we’re looking for a leader with both strong design skills and people management skills; you should have superb visual and interaction design skills, experience managing 15 -20 individual contributors and managers, be comfortable with ambiguity involved in inventing v1 experiences. You will lead your team to concept, prototype and evangelize new customer experiences as well as help evolve our design system, working across teams to bring design coherence to our framework and create beautiful, inclusive, and accessible experiences that customers love.      In addition to setting vision and direction, the ideal candidate is a maker who can craft high quality design work at a fast pace within our design principles.     Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.       Our preferred location for this position is Redmond, WA or Mountain View, CA.   Lead a team of designers, creating clarity, generating energy and delivering results.   Drive product experience strategy, interaction design, creative direction and craftsmanship for a v1 product.   Drive cross-team collaborations between your team and other designers, researchers, product managers, product planners, and developers from early product stages to implementation.   Understand the behaviors, motivations, and needs of our customers to develop relevant and impactful experiences.   Contribute to strategic product planning via experience roadmaps.   Propose creative solutions to complex user experience journeys, drawing on your ability to map end-to-end experiences.   Identify new opportunities and generate innovative ideas to improve our processes, products, and culture, influencing design direction and research methodologies .
Apr 08 Software Engineering
Senior Software Engineer
Multiple Locations, Multiple Locations $183,700 Are you passionate about building the world’s computer? Are you interested in large scale distributed systems? Join us in building the platform that helps to scale Azure - one of the fastest growing clouds on the planet. Our vision is to build a highly reliable, cloud based distributed service that integrates the efforts of hundreds of teams to create the platform that helps to scale Azure at all levels: from a single rack in a datacenter to a region with multiple data centers and even to complete clouds. As a Senior Software Engineer, you will have the opportunity to serve as a technical lead for a small team of engineers focused on enhancing and developing the foundational layer of Azure infrastructure. This role will provide you with a comprehensive understanding of Azure's architecture at the deepest possible level. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Collaborates with appropriate stakeholders to determine user requirements for a scenario. Drives identification of dependencies and the development of design documents for a product, application, service, or platform. Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI). Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items. Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate. Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Actively engages with partners across multiple organizations and geographies.
Apr 08 Administration
Business Administrator
Redmond, WA Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.   Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products in our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.   Within Azure Data, the databases team builds and maintains Microsoft's operational Database systems. We store and manage data in a structured way to enable multitude of applications across various industries. We are on a journey to enable developer friendly, mission-critical, AI enabled operational Databases across relational, non-relational and OSS offerings   The Azure Databases organization is hiring a Business Administrator who will support and partner closely with the Database SQL Engineering and CTO Leader, providing strategic executive calendar support and management. If you thrive in a fast-paced, dynamic, and fun work environment and are passionate about supporting a busy executive with a growing team size of 160+, distributed across multiple time zones and geographies, then this could be the role for you!   This role operates in various capacities, working with the leader and their leadership team by showing excellence in administrative functions. You will be responsible for Executive and partner-level interfaces, contact with customers, external partners, and all levels within Microsoft. The ideal candidate will need to be able to navigate and change directions quickly within a fast-paced engineering environment; manage complex ROBs, have stellar interpersonal and customer service skills; take initiative; demonstrate good judgment and can maintain confidentiality. You will also need to set priorities and handle multiple tasks simultaneously. Being detail oriented and having consistent and timely follow-through will be essential to success.   We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served. Calendar Management and Meeting Logistics Provides strategic calendar management and time planning support. This includes attention to accuracy, timeliness, conflict resolution and alignment to the leaders’ priorities and commitments, in partnership with the executive office. Effectively utilize the leaders’ bandwidth through calendar management and monitoring for time efficiency. Gathers, prepares, and provides meeting materials. Cross collaborating, planning, and managing logistics for leader’s team meetings such as Town Halls, staff meetings, morale events and team offsites. Owns the coordination, logistics, and direction for events for Leader and team. Proactively drives actions needed to ensure event outcomes.   Rhythm of Business (ROB) Understands and helps implement rhythm of business (ROB) in line with the business priorities and proactively actions on business cadence. Uses discretion to determine a distribution plan for confidential internal and external communications and brings awareness to patterns. Supports continual implementation and flexibility of the ROB by partnering with executive office and peers, while gathering feedback. Uses judgment and knowledge of business context to identify and provide delegates for meeting conflicts as needed, makes decisions around prioritization and keeps manager informed.   Resource and Travel Management Assist executive office with managing budget for the team, headcount, and PCN operations within your teams. Maintains and manages up-to-date space-management processes and team spaces in alignment with executive office. Ensure smooth execution of travel arrangements, booking, and scheduling, both domestic and international. Aligning to all requirements for destinations, including business travel documentation. Creates itineraries/agendas for daily activities by building agenda and setting and managing travel expectations to maximize trip productivity. Distribution and Security Group ownership and management for the leaders’ teams. Team management support (including headcount, hardware management, recruitment, onboarding/offboarding). Partners with Leader and team to own and support expense management and purchase order documentation processes, also managing expense tracking and submissions for Leader.   Leadership Provide leadership and actively participate in the Business Support community. Collaborate closely with Business Support professionals embedded in the Databases team, mentor new Business Support staff, and contribute to the organization's culture. Leads by example and serves as a role model to Business Support colleagues by maintaining a positive attitude, demonstrating executive presence, influencing others, and encouraging self-reflection during challenging situations. Builds network across organizations to enable their team and leader's work, while serving as a liaison between executives and teams. Embody our culture and values
Apr 08 Business Operations
Business Manager
Redmond, WA $147,550 Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.   Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.   Within Azure Data, the databases team builds and maintains Microsoft's operational Database systems. We store and manage data in a structured way to enable multitude of applications across various industries. We are on a journey to enable developer friendly, mission-critical, AI enabled operational Databases across relational, non-relational and OSS offerings. The Azure Databases chief of staff team manages all the behind-the-scenes Budget, Headcount and Operating procedures and processes to ensure that the Azure Databases Engineering priorities can be achieved. Our team makes tangible impact on this growing organization, getting things done efficiently and at scale. Our work spans large and diverse global teams, and we drive processes and practices that streamline the business and drive results.   As a Business Manager, you will serve as a trusted partner to the Chief of Staff in all areas related to the management and operations of our Azure databases resources, Gross Margin analysis and strategic financial planning, reporting and tools. In this role you will be integrated with, support all business management and operations rhythms across the Staff team, while you partner deeply with our Azure Data Central Finance Director, Marketing, and our Database Product and Engineering Teams.   You will exercise and develop your general management skills, partner with, and be able to support the business efficiently at any level. You’ll be a vital, trusted member of a tight-knit team, an exemplar of cultural alignment and the highest professional standards. You will manage confidential information without exception. If you love innovating, fast paced execution and contributing to bigger-picture thinking and strategic execution, this role is for you!   We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served. Business Operations & Integration Partners with the leadership team to develop and execute planning processes, ensuring coordination with corporate planning processes as well as planning integration across the broader organization. Management and controls of Azure Databases resources budget and processes including target definition, pre-approval process, approval process and efficiency management. Create an expense reporting overview (budget vs forecast of Azure Databases resources budget) Guidance owner and process owner related to all Azure Databases resources across budget, headcount, external resources and allocation planning. Contribute to business reviews and reporting of analyses on Azure Databases resources budget, key operational results, business metrics, actionable business insights that enable effective business management and decision-making. Helps in managing the team's rhythm of business (ROB). Works with cross-Azure Data/team counterparts to manage team participation as needed for key business events, next fiscal year planning, running business reviews, and other strategic business planning activities. Ensures internal continuation of business operations during all times, including periods of change or special circumstances. Contributes to finding workable solutions to business problems. Communicates business continuity plans with Microsoft corporate Crisis Management, Business Continuity teams, and with partners.   Maximizing/Extending the leader Support the Chief of Staff in one or more key business management areas (e.g., setting key goals, priorities and communications). Synthesize information into insights that inform business decisions, leveraging expertise to influence leadership team. Communications Drive internal communications for business operation updates across databases and with key leadership stakeholders. Contribute to building user friendly reports and communications that are audience specific to ensure clarity and drive alignment. Work with Chief of Staff to define and operationalize improvements to the team’s communication strategy inclusive of SharePoint design, new communication mediums, deck templates, and more.     Special Projects/Programs and Initiatives Contributes to cross-team projects as needed to meet the changing business environment and manage business needs. Engages in well-defined projects/programs while executing aspects of projects/programs for larger areas, including work on strategic efforts that require hands-on experience which may be across multiple disciplines. Embody our culture and values
Apr 08 Business Operations
Planning & Launch Project Manager
Redmond, WA $147,550 If the pursuit of excellence excites you and you're inspired by the challenges that come with driving innovations that shape the way the world lives, works, and plays, then we have the right opportunity for you. We'd love you to learn more about Microsoft Business Operations and the immense value we deliver across Microsoft and to our customers and partners. Here at Microsoft Business Operations, we offer unique opportunities to work on intriguing global projects within an environment that truly appreciates diversity. Our focus is on talent development and recognizing and rewarding great work. Whether you're passionate about technology, operations, or customer service, you'll find that we provide a platform to thrive and make an impact. Come explore the possibilities and see how you can contribute to our mission of excellence. We look forward to welcoming you to a place where your skills and talents are valued and where you can grow professionally while making a meaningful difference. We make doing business with Microsoft easy.   Position Description: The Planning & Launch Project Manager (PM) is the driving force behind Cross Company stakeholder engagements, seamlessly managing a portfolio of project launches from the design phase all the way through to deployment. This role is vital in ensuring that our products, services, and capabilities make their way to the market with the highest quality and completeness throughout each stage of execution. One of the exciting aspects of this position is the unparalleled exposure it provides to the full spectrum of Microsoft's business. The projects overseen by the Planning & Launch PM span across various domains, including Product, Partner, Regulatory/Compliance, as well as Acquisitions and Divestitures launches and initiatives. This role offers a unique opportunity to engage with multiple facets of the company and contribute to a wide array of strategic endeavors. In essence, the Planning & Launch PM plays a crucial part in landing our offerings in the market successfully, while also ensuring that each stage of the process is executed with precision and excellence. This role plays a key part in driving our business forward and achieving the company’s goals to maintain leadership in cloud, invest to lead in AI and drive operating leverage     Candidate Profile You are a rigorous project manager and take pride in delivering solid, clean, projects. You can’t wait to dig into your next system architecture diagram to understand cross dependencies. You carry a passion for excellence and quality execution and love the challenge of solving big, bold problems. You see opportunities when others see failures. You are a great communicator , able to customize your message to many layers in a large corporation and you are comfortable delivering difficult messages when required. You thrive in building teams and establishing strong alliances with the stakeholders you work with. You place great importance on your team dynamics and seek to cultivate meaningful interactions.   This position is available in our Redmond/HQ HUB location. Project Management: Lead and manage multiple launch projects simultaneously, ensuring all milestones and deadlines are met. Cross-functional Collaboration: Collaborate with various teams across Microsoft to ensure seamless execution of launch plans, including marketing, sales, product development, and operations. Risk Management:  Identify potential risks and develop mitigation plans to address any issues that may arise during the launch process. Stakeholder Communication:  Maintain clear and consistent communication with stakeholders, provide regular updates on launch progress and addressing any concerns or feedback. Strategic Planning:  Develop and implement comprehensive launch strategies that align with business goals and market demands. Performance Monitoring:  Track and analyze launch performance metrics to assess the effectiveness of launch strategies and make data-driven decisions for continuous improvement.  
Apr 08 Software Engineering
Senior Software Engineer
Redmond, WA $183,700 Windows 365 Cloud PC (W365) and Azure Virtual Desktop (AVD) have consistently been recognized as leaders in the Gartner Magic Quadrant™ for Desktop as a Service (DaaS).  At its core, W365 and AVD provide business customers with a modern, elastic, cloud-based Windows experience, and the ability to stay current in a simplistic and scalable manner. The Windows Cloud team is looking for a Senior Software Engineer who will help take the Windows Cloud platform, as well as the Windows 365 Cloud PC and Azure Virtual Desktop business to the next level.  As a Senior Software Engineer , you will work on challenging distributed systems problems and build high-scale systems . You will get an amazing opportunity to help design and implement key new platform features in AVD and ensure that those features scale and are highly resilient.  You will extend your knowledge of cloud compute, hypervisors, desktop virtualization, storage at scale, and other technical areas. You will be part of a team designing new platform capabilities involving virtualized compute, storage, networking for our core products to enhance the value to our customer base.  You will also be a part of an agile team working with experienced engineers and product managers that behave more like a technology startup. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Partners with appropriate stakeholders to determine user requirements for a set of scenarios. Leads efforts and discussions for the architecture of aspects of products/solutions (e.g. design, cost). Creates design documents and leads testing of hypotheses and proposed solutions. Leads by example and mentors’ others to produce extensible and maintainable code used across products. Leads efforts to optimize, debug, refactor, and reuse code to improve performance and maintainability, effectiveness, and return on investment (ROI). Identifies best practices and coding patterns and provides deep expertise in the coding and validation strategy. Leads efforts for creation and conducting of experimentation to determine the effectiveness of changes, monitors developments for prototyping and testing products, interprets results, and decides on next steps or ship decision from results. Designs and develops large scale distributed software services or Core OS (operating system) and Virtualization components.     Adheres to and drive modern software engineering practices through design and code reviews.     System design through well-defined interfaces across multiple components, code reviews, leveraging data/telemetry to make decisions.     Develops “best-in-class” engineering for our services by ensuring that the services and the components are well-defined and modularized, secure, reliable, diagnosable, actively monitored and reusable.     Improves test coverage for services, organize and implement integration tests, and resolve problem areas.    Considers testability, portability/monitoring, reliability, and maintainability, and understand when code is ready to be shared and delivered.    Gain a working understanding of Microsoft as a business and collaborate with mentors and leaders to contribute to cohesive, end-to-end experiences for our users.  Focuses on customer/partner needs through a data driven approach.
Apr 08 Software Engineering
Senior Software Engineer
Redmond, WA $183,700 Our organization focuses on building and delivering cloud-based solutions and enterprise software that empower businesses to achieve more. This team drives innovation in cloud computing, data analytics, and enterprise services, ensuring robust and scalable solutions for customers worldwide.   We are seeking a Senior Software Enginee r to join our team.  As part of our team, you will be responsible fo r delivering world-class experiences to our customers and partners.    This position offers a unique opportunity to collaborate with engineers, operating in a startup-like environment to tackle our next set of si gnificant chall enges. You w ill be jo ining the project at its inception , allowing your ideas to shape its future direction. You will be empowered to envision , design, code, validate , and deploy key features with substantial customer impact. There are numerous opportunities to make a significant impact and grow rapidly within our expanding organ ization.     Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Responsibilities :     Collaborate with stakeholders to determine user requirements for various scenarios.   Drive the identification of dependencies and the development of design documents for products, applications, services, or platforms.   Create, implement, optimize, debug, refactor, and reuse code to enhance performance, maintainability, effectiveness, and return on investment (ROI).   Leverage subject-matter expertise of product features and partner with stakeholders (e.g., project managers) to drive project plans, release plans, and work items for the work-group.   Act as a Designated Responsible Individual (DRI) and guide other engineers by developing and following the playbook, working on call to monitor systems/products/services for degradation, downtime, or interruptions, alerting stakeholders about status, and initiating actions to restore systems/products/services for both simple and complex problems when appropriate .   Pro-actively seek new knowledge and adapt to new trends , technical solutions, and patterns to improve the availability, reliability, efficiency, observability, and performance of products while driving consistency in monitoring and operations at scale.   Lead by example, engage in discussions on the architecture of products or solutions, and apply engineering principles to establish robust and maintainable architecture and designs.   Overcome roadblocks to deliver work to users quickly and iteratively.   Design, develop, and operationalize the deployment of complex, enterprise-grade cloud services that leverage multiple services and platforms, ensuring high availability, scalability, robustness, and observability.    
Apr 08 Software Engineering
Senior Software Engineer
Redmond, WA $183,700 Our team focuses on building and delivering cloud-based solutions and enterprise software that empower businesses to achieve more. This team drives innovation in cloud computing, data analytics, and enterprise services, ensuring robust and scalable solutions for customers worldwide.   We are looking for a Senior Software Engineer to join our team.    As the Microsoft Commerce Experiences team, we provide world-class signup to commerce experiences to our customers and partners. You will be joining the project on the ground floor, so your ideas will shape the future of the project. You will have the opportunity to work with several teams across the company, giving you wide exposure and a broad technical area.    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities: Guide efforts and discussions for the architecture for products/solutions (ex.- design, cost). Create proposals for architecture and design documents, identification of dependencies, technical decisions.  Partner with project management team to determine user requirements, KPIs & success metrics.  Lead by example and mentor others (through code review) to produce extensible and maintainable code used across products. Lead efforts to optimize, debug, refactor, and reuse code to improve performance and maintainability, effectiveness, and return on investment (ROI).  Building highly scalable services (API, backend) with high scenario quality metrics. 
Apr 08 Software Engineering
Senior Software Engineer
Charlotte, North Carolina $183,700 Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.   Within Azure Data, the data integration team builds data gravity on the Microsoft Cloud. Massive volumes of data are generated – not just from transactional systems of record, but also from the world around us.  Our data integration products – Azure Data Factory and Power Query make it easy for customers to bring in, clean, shape, and join data, to extract intelligence.   We are looking for a Senior Software Engineer to join our team.    In this role, you will implement projects that improve the functionality, reliability, and scalability of the Power Query services. You will have the opportunity to work with multiple partner teams to ensure a seamless end to end experience for our customers. ​   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Creates and implements code for a product, service, or feature, reusing code as applicable. Writes and learns to create code that is extensible and maintainable. Considers diagnosability, reliability, and maintainability with few defects, and understands when the code is ready to be shared and delivered. Applies coding patterns and best practices to write code. Creates a clear and articulated plan for testing and assuring quality of solutions, and defines success for outcomes of tests (e.g., unit tests). Adds new tests, removes antiquated tests, and aggregates tests to improve tests in the feature area. Helps to drive efforts for augmenting test cases and ensures that the solution area has good test coverage. Helps to integrate automation features when planning for testing.   Builds knowledge, shares new ideas, and shares pinpoints of engineering tool gaps to improve software developer tools to support other programs, tools, and applications to create, debug, and maintain code for complex product features. Uses open source when possible. Develops higher-level awareness of other kinds of tools outside areas of expertise. Helps to identify internal tools and creates tools that will be useful for creating the product, determining if methods are still applicable for the current solution. Works with appropriate stakeholders (e.g., project manager, technical lead) to determine user requirements for a set of features. Begins to leverage a variety of feedback channels to incorporate insights into future designs or solution fixes. Incorporates appropriate continuous feedback loops measuring customer value, usage patterns, and other actionable metrics of value. Acts as a Designated Responsible Individual (DRI) working on call to monitor system/product feature/service for degradation, downtime, or interruptions. Alerts stakeholders as to the status and gains approval to restore system/product/service for simple problems. Responds within Service Level Agreement (SLA) timeframe. Escalates issues to appropriate owners. Identifies areas to efforts to integrate instrumentation for gathering telemetry data on system behavior such as performance, reliability, availability, usage, and safety mechanisms. Contributes to sustaining feedback loops from telemetry resulting in subsequent designs. Helps to create outputs of telemetry such as notifications or dashboards.   Embody our culture and values
Apr 08 Marketing
Senior Surface Category Manager
Redmond, WA $161,500 In the Consumer Sales Organization (CSO) our purpose is to earn fans and drive growth by building emotional connections to delight and empower everyone. We engage with consumers globally throughout their shopping journeys, navigating both physical storefronts and digital visits across Direct and Partner Channels in Gaming, Windows, M365 and Surface. Together with our ecosystem partners, we strategize and implement plans for customer engagement and economic growth.    We are looking for a Senior Surface Category Manager . As a member of our team, you’ll be part of growing a multi-billion-dollar business, charting new areas of innovation, and impacting billions of lives around the world. You also will be a part of a culture centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. If that appeals to you, it’s an exciting time to be here in CSO.   In Surface, our business goal is clear: Profitably Grow Surface Volume & Share. We accomplish this goal in two ways:   Selling TO our retail partners : Use consumer insights, market data, store level analysis, and device sales information to evaluate our business performance and develop seasonal, launch & sustain plans to improve our partners business, win share, sell units, and drive revenue/ GM.    Selling THRU our retail partners : Plan and execute thoughtful and impactful promotions and full-funnel-marketing plans, focused on driving purchase intent, conversion & post purchase advocacy & consumer lifetime value for Surface devices & accessories.     This role is flexible in that you can work up to 50% from home .     Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   This role requires strong analytical capabilities, financial acumen, and the ability to synthesize data into actionable insights & strategies that drive business growth. It includes the following Areas of Responsibility:   Investment Planning & Strategy   Leverage historical investment data to guide front-end margin standardization and partner segmentation.   Conduct investment ROI analysis to ensure efficient resource utilization .   Lead strategic discussions with key partners (e.g., Amazon, Best Buy) to align investment strategies and improve profitability.   Adjust investment approaches based on performance insights, optimizing promotions and assortment decisions.     Cost-To-Serve (CTS) & Financial Analysis   Lead the in-cycle live CTS model, enabling real-time performance monitoring.   Provide weekly insights to identify growth opportunities and address deficiencies, ensuring alignment with budget and CFO targets.   Conduct in-depth GM analysis to assess investment effectiveness and optimize resource allocation.   Develop market maker insights to tailor strategies across the US, Canada, and Mexico.     Market Insights & Competitive Analysis   Drive strategic market insights for Copilot+ PC’s post-launch phase to enhance product awareness.   Identify data gaps in third-party market reports and collaborate with the Windows category team to bridge them.   Analyze Best Buy partner data alongside third-party insights to assess Surface’s position relative to Qualcomm Windows OEMs.   Provide leadership with actionable intelligence to inform promotional strategies and competitive positioning.     Surface Quarterly Planning   Lead front-end margin management and financial goal setting for Surface Next Generation products.   Develop a data-driven model to illustrate partner margins and guide pricing strategy.   Expand the quarterly planning model to serve as the primary tool for forecasting, contingency planning, and long-term budgeting.   Support critical EOL transitions and secure approval for Q4 closing strategies.     P rogram Framework & Partner Engagement   Redesign the programmatic framework to monitor performance across partners and business units.   Collaborate with WW finance and category teams to refine incentive structures and align investment strategies.   Standardize target-setting and ROB processes to enhance transparency and execution.   Act as a subject matter expert, testing new tools and providing feedback to WW teams.     Promo Analysis   Lead the evaluation of Circana Pricing Tool as a new data source, gaining a deep understanding of its methodologies and collaborating with the WW team to leverage it for promotional efficiency analysis.   Conduct promo analysis, assessing the effectiveness of two key promotions at the SKU level, including product specifications and color variations.   Adapt analysis as needed by incorporating internal Microsoft sales data, partnering with finance to develop and implement a robust forecasting method for promotional impact assessment.     Cross -Functional Leadership & Collaboration   Partner with WW finance, supply chain, and sales teams to drive data-driven decision-making.   Ensure consistency in revenue adjustment meetings, budget planning, and investment validation processes.   Validate partner profitability metrics to enhance financial reporting accuracy.   Facilitate communication between WW and regional finance teams to streamline strategic initiatives.   Other Embody our  culture  and  values .
Apr 08 Marketing
Senior Product Marketing Manager
Redmond, WA $161,500 Are you ready to join the industry leader in endpoint management? The Microsoft Intune team is seeking two dynamic, seasoned Senior Product Marketing Managers to join our fast-paced and innovative team of professionals driving a multi-billion dollar business. This role offers an exciting opportunity for strategic thinking, cross-group collaboration, and impactful storytelling, all while fostering a passion for cutting-edge technology in the era of AI.   As a member of our team, you will partner closely with engineering, field teams, and stakeholders across Microsoft to develop our strategy and plan to drive adoption and accelerate the growth of our product portfolio. You will analyze industry use cases, target high-tech audiences, and communicate the value and differentiation of our products. We are looking for someone who can develop product strategies that create value for our customers and deliver compelling roadmaps and narratives that drive impact.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Be the owner of your domain as a business, deeply understanding the business model, drivers, opportunities, and challenges. Build a world-class product marketing plan to land Intune products and services worldwide, both internally and externally. Manage the Intune roadmap for AI and Microsoft 365 and Security capabilities. Deliver multi-audience value propositions, use cases, and scenarios that ultimately demonstrate Microsoft's thought leadership and technological edge. Partner closely with engineering teams to communicate customer voice and requirements, delivering improvements into our offerings. Lead the development of a comprehensive customer and field technical Intune skilling program and assets to drive in depth knowledge and adoption. Build and lead a community around the company as a vendor team of business partners to champion existing and new businesses. Work with teams across Microsoft to develop programs, offers, content and campaigns to execute this strategy. Partner with Modern Work and Security product marketers and go to market (GTM) teams to ensure Intune value is represented in market leading solution narratives. Embody our  Culture  and  Values
Apr 08 Program Management
​​Partner Ecosystem Program Manager​
Redmond, WA $183,700 Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.   ​​Within Azure Data, the Microsoft Fabric platform team builds and maintains the operating system and provides customers a unified data stack to run an entire data estate. The platform provides a unified experience, unified governance, enables a unified business model and a unified architecture. ​   ​​The Fabric Partner team is responsible for building the partner ecosystem for Microsoft Fabric, covering Data Integration, Analytics, Real-Time Intelligence, Power BI and including SQL.   We are looking for a Partner Ecosystem Program Manager to join our team.  This role is crucial in driving our partner ecosystem strategy and strengthening relationships with our strategic partners.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. ​​Partner Strategy Development: Collaborate with leadership to develop and refine the SI partner ecosystem strategy, aligning with Microsoft Fabric overall business objectives. Program Management: Lead the planning, execution, and optimization of partner offerings, ensuring they deliver value to both Microsoft and our partners. Relationship Management: Establish and maintain strong relationships with key partners, acting as the primary point of contact and advocate for their needs within Microsoft. Performance Tracking: Monitor and report on the performance of partner offerings, using data to drive decisions and improvements. Product improvement: Supporting the collection of partner feedback that identifies industry trends, opportunities, and challenges. Potential gaps and areas of opportunity within product Stakeholder Coordination: Work cross-functionally with internal teams, including Global Partner Solutions (GPS) and Partner CSA and Marketing teams, to ensure alignment and effective execution of partner initiatives. Training and Enablement: Develop and deliver training programs to educate partners on Microsoft Fabric, and implementation best practices. Compliance and Governance: Ensure all partner offerings and activities comply with Microsoft’s policies and standards.​ Embody our culture and values
Apr 08 Product Management
Senior Product Manager
Redmond, WA $183,700 Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.   Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.   Within Azure Data, the databases team builds and maintains Microsoft's operational Database systems. We store and manage data in a structured way to enable multitude of applications across various industries. We are on a journey to enable developer friendly, mission-critical, AI enabled operational Databases across relational, non-relational and OSS offerings.   The Fabric Data Team is hiring a Senior Product Manager who will define and execute the product roadmap of a data platform.   We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served. • Customer Feedback and Iteration: Capture, analyze, and prioritize customer feedback to continuously improve product offerings. Develop and refine OKRs, platform feature enhancements, and functional specifications. • Requirement Gathering and Specification: Collect and analyze customer requirements, formulate objectives, and develop detailed specifications for new features and products. • Technical Product Management: partner closely with engineering teams to create, update or review data schemas, data models, platform architecture and technical solutions that answer customer needs. • Cross-functional Collaboration: Work closely with analytics, engineering and product teams to ensure seamless platform development and launch. Foster strong partnerships with stakeholders to align on product vision and goals. • Process and Documentation: Manage and document product management processes, ensuring clarity and consistency. Maintain comprehensive records of product specifications, user stories, and feedback. • Leadership and Influence: Demonstrate leadership by driving a customer-obsessed, growth mindset culture within the team. Lead by example and inspire others to achieve excellence. • Embody our culture and values
Apr 08 Software Engineering
Senior Software Engineering
Redmond, WA $183,700 Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. We are looking for a Senior Software Engineer to join our team! Microsoft Entra (Azure Active Directory) is at the center of Microsoft’s cloud strategy. We build and operate critical authentication, authorization and directory services that are used by millions of Azure, Office 365, XBOX and Windows users worldwide. In the mobile-first cloud-first world, sign-in and sign-up is the front door for reliable end user experience to use any of Microsoft cloud services. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Design and develop large scale distributed software services and solutions. Drive modern software engineering practices through design reviews. System design through well-defined interfaces across multiple components, code reviews, leveraging data/telemetry to make decisions. Develop “best-in-class” engineering solutions by ensuring that the services and the components are well-defined, modularized, secure, reliable, diagnosable, reusable and actively monitored for optimal performance. Improve test coverage for services, organize and implement integration tests, and resolve problem areas. Focus on customer/partner needs through a data driven approach. Gain a working understanding of Microsoft businesses and collaborate with mentors and leaders to contribute to a cohesive, end-to-end experiences for our users. Troubleshoot and optimize automation, reliability and monitoring for Live Site.
Apr 07 Research, Applied, & Data Sciences
Senior Research Scientist
Redmond, WA $183,700 The Data and Artificial Intelligence team in Microsoft’s Developer Division is working on the future of AI for Developers! We are a group of scientists, researchers and engineers with passion for using AI to improve the productivity of millions of developers around the world. We have released AI for code advancements in Github Copilot, VS Code, Visual Studio and other Microsoft Copilots.   We are seeking an entrepreneurial and creative Senior Research Scientist to lead groundbreaking research projects, taking these from research into product. You will collaborate with scientists, engineers and designers across Microsoft Research, Microsoft product teams and GitHub. You will have an opportunity to build and train state-of-the-art models, and opportunities to both apply and advance existing approaches of using Large Language Models for software engineering, from using RAG to evaluation. Most importantly, you will have an opportunity to work closely with several developer product teams to run experiments, evaluate, iterate and improve your AI projects on a large scale.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.     Lead the development of state-of-the-art models for code completion and editing, pushing the boundaries of code understanding and generation. Design and prototype efficient inference algorithms to enable fast, interactive code generation experiences at scale. Develop retrieval-augmented and program analysis models that improve a model’s awareness of large and complex codebases, enabling context-rich code assistance. Collaborate across disciplines with product teams across Microsoft and Github Stay up to date with the research literature and product advances in AI for software engineering You will research and develop an understanding of state-of-the-art insights, tools, and technologies and apply deep subject matter knowledge to support planning for research projects. You’ll begin to evaluate insights based on their impact and value. You will advance a research agenda through one or more research projects, yielding new algorithms, prototypes, insights, and more. You will contribute to ethics and privacy policies and help develop technologies that uphold company values. You will expand collaborative relationships with relevant product or business groups and participate in activities such as filing patents and authoring white papers. You’ll collaborate with other researchers and publish papers as a lead author. You will provide mentorship by participating in onboarding junior team members. You’ll guide junior team members in processes and scenarios, research projects.
Apr 07 Security Engineering
Senior Security Researcher
Redmond, WA $183,700 Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions.   The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity.   Microsoft Threat Intelligence Center (MSTIC) is focused on discovering and tracking threats to customers. Create a more secure environment through the Secure Future Initiative. MSTIC focuses on reducing global harm and protecting Microsoft and its customers using threat intelligence. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. The mission of the MSTIC team is to make Microsoft threat intelligence the first place for authoritative, high-quality knowledge on threats.   The MSTIC team provides context on the threats that impact customers and owns the single voice of threat intelligence for Microsoft through a central content source. The MSTIC team supports customer-facing services with threat intelligence fusion and customer-ready content. The team also supports the Microsoft Defender for Threat intelligence library content and public-facing content in the Microsoft Threat Intelligence blog.   We are looking for a Senior Security Researcher with experience in analyzing and summarizing cyber security threats, contextualizing and writing customer-facing content on cyber security threats, with a focus on cybercrime threats, and adapting to changing focus as the threat landscape changes.     Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.     Responsibilities include: Researching, analyzing, and contextualizing cybercrime related threat actor, tool, technique and vulnerability related threat intelligence. Writing customer-facing profiles on the latest cybercrime threats. Creating briefings and briefing internal and external teams on the latest security threats. Adapting your writing style to create new content based on business needs and customer feedback. 
Apr 07 Marketing
Integrated Marketing Content Strategy Lead
Redmond, WA $161,500 Microsoft is leading marketing transformation by driving digital-first sales motions, customer engagement marketing at scale, and campaigns to strengthen customer connections. Integrated Marketing is the fuel that drives digitally connected customer journeys to drive interest, engagement, and acquisition.   We are looking for a skilled, self-motivated, data-driven integrated marketer and content strategist to join our team and build strategies that motivate customers to take action. Working globally across segments, solution areas, and audiences, central to this effort is the Integrated Marketing Content Strategy Lead. This role will need to influence across multiple levels of the organization to create compelling, customer-focused, integrated marketing campaigns that drive awareness and acquisition for our commercial cloud business, specifically our developer audiences. You will use communication skills, executive presence, and the ability to influence and inspire stakeholders at all levels in the organization and across functions. You will be a customer advocate, relentlessly championing the customer and experiences that will drive impact.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Content Strategy & Development: Develop and execute content strategies to attract, nurture, and inspire developer audiences. Identify content needs, develop new assets and review all content for aligned marketing plays. Manage content budget and oversee internal/external agency execution of content development. Integrated Marketing Campaigns: Develop, launch, and optimize connected end-to-end customer experiences across channels including paid media, search engine optimization (SEO), social, blog, web, relationship marketing, and evidence. Customer Journey Mapping: Create a content strategy and plan to address insights in the buyer’s journey, ensuring the content is aligned to what the customer needs at each stage.  Collaboration: Work closely with product marketers, integrated channel marketers, relationship marketers, sales, researchers, engineering, and agency partners to develop and execute plans. Collaborate with Product Marketing Teams to understand market dynamics, business opportunities, product roadmaps, and disclosure plans. Performance Analysis: Partner with Analytics Teams to support Integrated Marketing reviews, deeply understand performance and insights to generate data-driven integrated marketing and content plans. Other : Embody our  Culture  and  Values
Apr 07 Design & Creative
Senior UX Researcher
Redmond, WA $183,700   Within Microsoft’s Business & Industry Copilot (BIC), we are constantly pushing the boundaries of what an AI-first business application can be and delivering immediate impact to users and customers to transform their day-to-day work with AI. Our research studio plays a critical role in building immersive and meaningful experiences that address users’ jobs-to-be-done in our products.       As a Senior UX Researcher , you will be driving high priority UX research programs for our Microsoft Sales Experience (MSX) team in the business applications division. MSX is a comprehensive and integrated solution built on Dynamics that supports the capture and progression of customer engagements, sales interactions, forecasted revenue, and expected revenue. It provides one central source of business-to-business sales activity, making it easier to track and manage opportunities .  The team's mission is to transform seller experiences by leveraging AI and automation, enabling timely and personalized interactions that drive revenue growth and improve customer satisfaction.         At Microsoft, we have a clear mission and bold ambitions: Empower every person and every organization on the planet to achieve more through our technology and innovation. To make that a reality, our BIC UXR team is charged with crafting solutions that transform the way business users are working by allowing them to focus on building lasting relationships with customers, empowering them to take data driven actions, and optimizing their time for impact. For this, we’re leveraging modern design paradigms as well as the latest AI capabilities, all with a steadfast commitment to customer privacy and Responsible AI. Our success requires a deep understanding of our enterprise users and an ability to transform data-driven insights into relentlessly simple, intuitive, and human-centered experiences: This is where you come in!          You will drive human-centered strategy and execute high priority projects aimed at product innovation and development , to ensure that critical decisions are data-informed and tied to key learnings. Working with product partners, you will drive short and long-term research plans to fill in knowledge gaps, identify risks , and inform product decisions .       Your primary job is to advocate for our users and turn their needs into reality by helping the product team understand what would make a user’s experience more useful, valuable, and delightful . You will be a part of a high performing user research team where community of practice and learning from one another keeps everyone supported while working at a fast pace. In addition, you’ll be joining Microsoft’s larger community of researchers across the globe where we share best practices and celebrate our learning in annual conferences, publications, mentorship programs, and more.         Your responsibilities will include:   Balance both agile and strategic research methods on a daily basis to influence product direction, and overall user experience.     Leverage qualitative and quantitative data to synthesize and distill data across the division or the company into actionable insights. Partner with Design, Product Management and Engineering to deliver experiences that are simple, emotionally rewarding and that make employees, customers and partner’s lives better.    Understand industry trends and connect with other Microsoft product teams to share and leverage insights across the company.    Create actionable insights from your own research findings and by leveraging research done by others. Produce impactful artifacts generated from research findings which are visually rich and bring clarity to the space being studied.       Communicate your findings in a clear, concise, and visual (when appropriate) manner to key stakeholders. Empower your stakeholders to make effective decisions and take action on research insights in a fast-paced, rapidly changing environment. Influence   senior leadership   with a persuasive data-driven stance on business opportunities and experience gaps.  
Apr 07 Software Engineering
Senior Software Engineer
Redmond, WA $183,700 Microsoft Entra sits within our Security, Compliance, Identity and Management Division and is at the heart of the day-to-day technology experience for billions of humans globally, playing a critical part in enabling everyone to achieve more. Our suite of products powers everything from Windows to Office, Azure to Xbox. Microsoft Entra is a dynamic and inclusive team which cares deeply about our customer experience and works to solve extraordinarily complex problems at extreme scale.   Intelligent Data Experiences team is the hub for business-critical data and analytics, for the Identity & Network Access division. We are responsible for harnessing data to provide intelligent features in our product experiences, to provide customer reports based on data through UX and APIs, as well as to enable business-critical data-driven decisions.     Intelligent Data Experiences team is seeking a   Senior Software Engineer  to ork on AI Copilot features and help tackle some of our most complex problems. Are you ready to harness the power of data to provide intelligent product experiences for our 1B+ customers and take on the responsibility to generate revenue for our business?   Do you enjoy ambiguity and have the willpower to forge a path to a data driven culture? Are you someone who appreciates the power of data and advanced insights to create significant impact? The Intelligent Data Experiences team is looking for you!    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.  Design and build scalable, secure, and compliant cloud services leveraging power of big data. Contribute to the continual improvement of the data architecture, operational excellence, and live site experiences. Define and execute data engineering roadmap Conduct design and code reviews ensuring development best practice Direct research on potential technology solutions and implementations in support of new initiatives and opportunities. Embody our   culture  and   values  
Apr 05 Software Engineering
Principal Group SWE Manager
Redmond, WA $238,000 Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.     ​ ​ Within Azure Data, the messaging and real-time analytics team provides comprehensive solutions and a robust platform that enables users to ingest high granularity signals (real-time & observability) and complex data, converting those into a competitive advantage in real-time for both end users and modern applications.   ​   We are looking for a Principal Group SWE (Software Engineering) Manager for our team.    This role includes the design of proprietary technologies as well as deep expertise in open source runtimes like Apache Spark Structured Streaming and Apache Flink .  As the world moves fully to a digital world where data originates from everywhere and needs to be processed instantly this position will give you an opportunity to be at the center of that transformation .  This role has multi-dimensional challenges, from building and operating streaming engines that have to process millions of events per second near realtime , to building innovative user experiences to provide these new technologies to less technical savvy users.     Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Create clarity and chart a path on deep technical challenges  Provide technical leadership for identification of dependencies across teams and the development of design documents Build and maintain partnerships, driving collaboration with key partners across the Azure and Microsoft Fabric ecosystems Run cloud services 24/7 that thousands of customers around the world rely for their day to day operations   Embody our culture and values  
Apr 04 Marketing
Senior Business Planner, Azure
Multiple Locations, Multiple Locations $161,500 The Azure, Windows, and Industry Monetization (“AWIM”) organization is a big picture team at our core that encourages a diverse and inclusive culture. We are respectful, collaborative, honest, accountable, and caring. Employees on the team can expect to have opportunities to grow their own experience and career while shaping the future of the Azure business with data-informed strategies.   We are looking for a Senior Business Planner to join our team. We are growth strategists who monetize product value and improve the buying experience for customers to drive business growth and profitability for Microsoft. The AWIM team enables the Microsoft mission by creating durable profit growth through high-impact monetization strategies, packaging, and pricing.   Enhancing our team culture and team experience is a top priority for our leadership, managers, and team more broadly. Our aspire-to team culture is one with cultural attributes encompassing transparency, growth and development, connection, and productivity and balance… all anchored on promoting diversity and inclusion.   What I will do for you as your manager: Champion your success with the team and with leadership  Give you the resources and support to succeed and grow your career as a business planner Provide opportunities to gain new experiences and build on your strengths  Support who you are as your authentic self  Make your career development a consistent priority  How you can make an impact: At Microsoft, AI is more than just a technology; it’s a pivotal growth bet that is rapidly transforming the industry and the world around us. Our commitment to AI is evident in our innovative solutions that are reshaping how we work, live, and solve some of society’s greatest challenges. AI at Microsoft is not just about the technology itself, but about the possibilities it unlocks when applied to real-world problems, empowering people and organizations to achieve more.   This role will help drive the monetization strategy for Azure AI and come up with compelling new ways to continue to improve our business strategies, packaging, and pricing.  The right candidate can expect to have opportunities to grow their functional experience in business planning and domain expertise in AI and cloud technologies while driving decisions that will contribute to the growth and success of new and impactful products.    We are a customer-focused team that takes an inclusive approach to problem solving. We collaborate with engineering, marketing and finance to define and execute business models and monetization strategies for Azure Artificial Intelligence (AI) and Machine Learning products. The products you will work with include: Azure OpenAI Azure Model as a Service (MaaS – 3P Generative model service)_ Azure AI Search Azure AI Studio Azure AI Content Safety Azure Machine Learning Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. As a Senior Business Planner focused on Azure AI, you can expect to learn from the following activities: Lead and evolve the monetization strategy for services within the Azure Artificial Intelligence (AI) product line.   Solve complex problems and establish business models for an emerging AI industry.  Bring a quantitative perspective to support your recommendations (i.e. bring data to bear) Develop business model strategies and establish product pricing & packaging for new AI models. Identify pricing and licensing optimization opportunities by interacting closely with partners, sellers, and customers. Create business model proposals, present them to senior leadership and drive cross-functional alignment. Collaborate with pricing operations (i.e. Commerce and Ops) to implement business models and pricing. Drive revenue growth of the Azure AI portfolio. Understand different cloud business models: Provisioned, Serverless, Reserved Instance, Pre-purchase plans. Embody our culture and values .
Apr 04 Software Engineering
Senior Software Engineer - Azure Storage
Multiple Locations, Multiple Locations $183,700 The Azure Storage Data Processing Unit (DPU) organization is looking for a talented and highly motivated Senior Software Engineer to join our team. We are building the next generation of Microsoft’s cloud storage solution - Microsoft Azure Storage, which is a massively scalable, highly distributed, ubiquitously accessible storage system, designed to scale out and serve the entire world. Drive innovation with the latest hardware and software technology for hyperscale cloud storage. Our team is building next generation storage solutions using Fungible DPUs with focus on security, reliability, performance, and efficiency. As a Senior Software Engineer on the Azure Storage DPU Infrastructure team, you will help enable Azure’s infrastructure to support, deploy, and integrate with DPU-based storage nodes. You will help drive integration efforts with existing and forward-looking datacenter control plane software. You will be involved in all phases of the software lifecycle: design, implementation, test, deployment, and support. This is a great opportunity to work on exciting new technology, grow your career, and sharpen your technical skills. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Collaborates with appropriate stakeholders to determine user requirements for a scenario. Drives identification of dependencies and the development of design documents for a product, application, service, or platform. Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI). Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items. Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate.
Apr 04 Program Management
Senior Technical Program Manager
Redmond, WA $183,700 Does pioneering new and innovative ways to reimagine and transform end-user productivity across the breadth and depth of Microsoft’s global workforce sound exciting to you?  Are you passionate about the future of work, driving innovation and showcasing an employee experience blueprint that inspires customers and partners to navigate their digital transformation?  If so, Microsoft Digital (MSD) team is an excellent place for you to grow your career.        Microsoft Digital (MSD)’s mission is to power, protect, and transform the employee experience at Microsoft around the world.  Come build community, explore your passions, do your best work and be a part of the team within Microsoft Digital (MSD) .  Microsoft Digital (MSD) is the team that innovates, creates, and delivers the vision for Microsoft’s employee experience, human resources, corporate and legal affairs, global real estate products, and runs Microsoft’s internal network and infrastructure, plus builds campus modernization and hybrid solutions. You will leverage the latest technologies and focus on empowering Microsoft employees with the tools and services that define both the physical and digital future of work.        The Tenant Infrastructure and Management team within Microsoft Digital is responsible for the operations, health, and future of Microsoft enterprise services for Microsoft.   This team ensures first party services (M365, Dynamics, Power Platform, Windows, etc.) and third-party services (ServiceNow) are operational and effective.  In addition, this team sets a vision for the future of these services in partnership with their respective product counterparts and leaders.   This team is critical for strategy, innovation, and delivery of emerging technology adoption and also provides leadership to the industry by sharing our enterprise blueprint, tools, and practices to customers and partners.     Do you want to lead the digital transformation? Do you want to transform the industry by defining and showcasing Microsoft’s strategy across any number of client experiences? If so, you may be a great candidate for one of our openings in Tenant Infrastructure and Management. We are looking for a motivated, technically oriented Technical Program Manager Specialist to deliver AI-powered strategic initiatives that improve the employee experience, reduce enterprise risk, and influence the industry. Our objective is to fully transform the Software Asset Management lifecycle, making it simple, intuitive, cost-effective, and compliant as possible while enabling the next level of productivity for both users and administrators.      In this role, the Senior Technical Program Manager will be responsible for understanding the services and components required to deliver a particular experience, establishing clear program optimization strategies, and introducing new capabilities and technologies that revolutionize the user experience and advance the industry. You will also play a key role in defining the service offering and roadmap to enable Microsoft’s customers to achieve amazing results in their own digital transformation.     The ideal candidate will have a technical background and in-depth industry experience in Software Asset Management. We are looking for candidates that demonstrate business acumen, thought leadership, critical thinking, and negotiation skills with a track record of customer advocacy. The Senior Technical Program Manager will balance technical and business objectives and will engage and influence senior leaders internally and externally to deliver high quality solutions and user experiences. Effective negotiating, influencing, and leadership skills mixed with creativity and deep subject matter expertise will be essential to achieve strategic alignment of goals across this broad range of stakeholders.     Microsoft’s mission is to empower every person and every organization on the planet to achieve more, and we’re dedicated to this mission across every aspect of our company. Our culture is centered on embracing a growth mindset and encouraging teams and leaders to bring their best each day. Join us and help shape the future of the world.     Partner with multiple internal and external stakeholders including product teams, Software Engineering, Suppliers, Security, Procurement, Legal, and Finance to design technical solutions across feature areas. You’ll also identify risks and propose data- driven mitigations.   Define success criteria and create relationships for implementing features for complex cross-functional projects. You’ll coordinate and ensure alignment across organizations.   Deliver on roadmap for multiple feature groups, track project schedules, develop staging and implementation plan s , and manage governance programs.   Drive continuous improvements by validating use cases and writing test cases from scratch. You’ll also lead teams to partner with other departments to collect performance metrics, drive customer support, and lead direct customer engagements.   In addition to these core responsibilities, you will also :   Apply a c ontinuous i mprovement mindset and collaborate with stakeholder organizations across the company including Security, Procurement, Finance, and Legal to infuse AI-driven transformation in our software asset management program.   Establish and govern methodologies for ensuring proper acquisition, deployment, usage, optimization, entitlement compliance, and renewal of software licenses.   Manage supplier relationships and contracts, including license renewal negotiations and compliance audits.   Identify and mitigate risks related to non-compliant and/or risky software by developing and implementing remediation plans to address gaps in compliance or security.   Infuse automation everywhere – in our tools, in our process, and in our compliance checks and reporting.   Embody our  Culture  and  Values
Apr 04 Product Management
Principal Product Manager
Redmond, WA $215,800 Microsoft Dataverse is a low-code no-code hyperscale SaaS data and AI platform, which is the bedrock of Microsoft Power Platform and Microsoft Dynamics 365 . While enterprise software and cloud services industry is still pivoting to the Generative AI revolution, Microsoft Dataverse is leading the pack by adding low-code/no-code AI capabilities like Copilot and AI services which deploys the power of a GPT grounded in enterprise data, into Microsoft Power Platform and Microsoft Dynamics 365 application suite, used by Fortune 500 enterprises for their CRM and ERP needs.   Dataverse is a strategic growth area for Microsoft, but more importantly, it is a disruptor technology that is giving access to a broader set of users in an enterprise, to create next generation of business productivity software via radically simplified experience and faster Return on Investment (ROI) for our customers.   We are looking for a Principal Product Manager to join our team. As the Principal Product Manager on Dataverse team, you will play a pivotal role in shaping the future of our Dataverse, with a specific emphasis on harnessing the power of generative AI and GPT technologies. You will be at the forefront of innovation, driving the integration of cutting-edge AI capabilities into Skills & knowledge in copilots for Dynamics 365, Power Platform & Microsoft Copilot studio experiences. Your responsibilities will include crafting and executing a comprehensive product strategy, building experiences, defining roadmaps, and identifying growth opportunities that leverage the unique potential of generative AI and GPT models and applying them to business applications as a SaaS capability.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. • Product Strategy: Develop and execute a comprehensive product strategy that aligns with the company's vision and goals. Define product roadmaps, identify growth opportunities, and anticipate market trends to maintain a competitive edge. • AI Integration: Leverage your expertise in artificial intelligence to drive the integration of cutting-edge AI technologies into our Dataverse & AI Builder platform. Collaborate closely with data scientists and engineers to ensure AI features are effectively implemented. • User Experience: Champion the user experience by constantly seeking ways to improve product usability and customer satisfaction. Gather user feedback, conduct usability testing, and make data-driven decisions. Understand consumption patterns and user journeys within the product and the ecosystem to create new and engaging experiences. • Market Research: Conduct in-depth market research to understand customer needs, competition, and emerging trends. Use market insights to inform product development and feature prioritization. • Product Lifecycle Management: Oversee the entire product lifecycle, from concept to end-of-life. Define product requirements, prioritize features, and manage product releases and updates. • Data-Driven Decision Making: Utilize data analytics and KPIs to make informed decisions and continuously improve the product's performance and user satisfaction.
Apr 04 Software Engineering
Principal Architect
Redmond, WA $238,000 Are you passionate about storage and building industry leading software and services?  Office 365 is the locomotive that is driving the growing Microsoft valuation, and critical to the future of Microsoft.  OneDrive and SharePoint (ODSP) are the set of intelligent, high value services and compliant environment that is enabling the next generation of transformative end-user experiences for Office and the entire company. The ODSP team has an opportunity for you get in on designing and building a core part of the stack.   This position is for an Individual Contributor (IC) Principal Architect on the ODSP Engineering team to develop new service features for a worldwide identity management service. The service is a highly performing, distributed, highly available, and resilient system.  The service must scale from a few thousands of very active users to millions of lightly active users so your skills in choosing the right data structures and algorithms will be heavily challenged.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Analyzes, designs, and implements improvements to improve performance and security, reduce Cost of Goods Sold (COGS), and drive those changes across multiple products.  Partners with appropriate stakeholders to determine user requirements for one or more complex scenarios. Provides technical leadership for the identification of dependencies and the development of design documents for a product, application, service, or platform. Leads by example and mentors others to produce extensible and maintainable code used across the company. Leverages deep subject-matter expertise of cross-product features with appropriate stakeholders (e.g., project managers) to lead multiple product's project plans, release plans, and work items. Holds accountability as a Designated Responsible Individual (DRI), mentoring engineers across products/solutions, working on-call to monitor system/product/service for degradation, downtime, or interruptions. Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale and shares knowledge with other engineers.
Apr 04 Administration
Executive Administrator
Redmond, WA Does pioneering new and innovative ways to reimagine and transform end-user productivity across the breadth and depth of Microsoft’s global workforce sound exciting to you?  Are you passionate about the future of work, driving innovation and showcasing an employee experience blueprint that inspires customers and partners to navigate their digital transformation?  If so, the Microsoft Digital (MSD) team is an excellent place for you to grow your career as an Executive Administrator.      Microsoft Digital (MSD)’s mission is to power, protect, and transform the employee experience at Microsoft around the world. Come build community, explore your passions, and do your best work as part of this critical and forward-thinking team .  Microsoft Digital (MSD) innovates, creates, and delivers the vision for Microsoft’s employee experience, human resources, corporate and legal affairs, global real estate products, and runs Microsoft’s internal network and infrastructure, plus builds campus modernization and hybrid solutions. You will leverage the latest technologies and focus on empowering Microsoft employees with the tools and services that define both the physical and digital future of work.      This role is based 100% on-site at Microsoft HQ in Redmond, WA.    Th is role provides critical , highly impactful administrative support for MSD leaders , including calendar management , time planning support, rhythm of business ( RoB ) management , resource management, travel and expense management, event coordination and logistics , and space planning (where appropriate) . To be successful in this role, the ideal candidate will execute these functions based on effective knowledge of business and manager needs , while upholding the highest degree of integrity and maintaining confidentiality across highly sensitive , highly confidential topics .      In this role, you will strengthen your network, internally and externally, to enable both team and leader success . You will p artner with teams across the company (e.g., product groups, Global Workplace Services , space planner owners, etc. ) and will l ead by example / act as a role model to Business Support colleagues by maintaining a positive and collaborative attitude, demonstrating mature executive presence, encouraging others to raise their own standards of excellence, enabling self-reflection during challenging situations, supporting discipline development, and setting a foundation for success. You will m anage ambiguity effectively and remain calm in stressful situations.     You will effectively balance multiple complex projects and timeline, end to end, while maintaining executional and operational excellence within the division and across business groups.        Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Calendar Management and Meeting Logistics   Provide strategic calendar management and time planning support based on knowledge of business and team / leader needs, while upholding the highest degree of integrity (e.g., highly sensitive , highly confidential topics) and maintaining confidentiality.   Use executive maturity and judgment with full knowledge of business context to identify and coordinate delegates, execute decisions around prioritization and maintain constant communication with manager and central staff. You will contribute to decision -making processes in close partnership with peers and stakeholders (e.g., Chiefs of Staff, Business Managers, Human Resources) and external leaders / business support partners . You will e xercise a sense of priority and awareness for high impact meetings, and urgent business needs, and ensure follow-up. You will p roactively engage with leader s and key stakeholders/business partners (e.g., Communications Team, Chiefs of Staff, Business Managers, Human Resources) to make decisions and cascade information as needed.    Rhythm of Business (ROB)   P artner with your leader(s) , Chief of Staff , and peer business support partners to build and manag e an annual rhythm of business (ROB) for supported teams , including executive meeting schedule (e.g., Human Resources [HR] cadence, fiscal cadence, SLT cadence, company-wide and/or employee resource group cadence). You will s trategically communicate that ROB cadence and help to manage workloads, as needed. You will i dentif y and advise on patterns across ROBs. You will d irect continual implementation and flexibility of the ROB in partnership with peers (e.g., Chiefs of Staff) and e nsure team members follow the ROB and map their planning to established cadences. Resource Management (Hardware/Supply Management, Purchase/Expense Management Financial Management)   Own expense management for supported leader and e ducate others on Microsoft policy to ensure complianc e across team s / organization , escalat ing issues as needed. You will be responsible for POs, receipts, tax award spreadsheets, some statements of work, reclassifications . You will m anage, influence, and communicate processes, policies, and procedures, leveraging an understanding of the parts of the business and their inter-connection within Microsoft as a whole. You will f unction a s interim approver for leaders org . and will p artners with Business Management at a high level on aspects of budgets (SAWs, PC refresh, etc ) , headcount , and policy communication and enforcement. You will manage the discretionary budget for the leader / team you support, ensuring training, travel , employee morale needs are well understood and planned for.   Travel Management   Work through Microsoft standard tools to coordinate travel arrangements for supported your leader (s) . You will c reate detailed itineraries/agendas for daily activities , as needed, by setting and managing travel expectations to maximize trip productivity. You will m anage and oversee travel logistics and create guidelines for visits to ensure your leader is prepared (e.g., briefing leader, sharing information with countries). You will a ct as a stand-by resource and ensure availability for varying manager needs/time zones to address issues/escalations during business travel. You will m aintain availability and act with urgency to address travel changes as they arise. You will d rive proactive communication across stakeholders ahead of travel and may communicate with domestic and international stakeholders to ensure the supported leader maximizes business trip outcomes. You will e nsure required documents (e.g., visas, passports, immunization records) are obtained for international travel. You will d isseminate and enforce travel policies and expectation s and ensure compliance with the US Travel Tax Tool .   Event Coordination and Logistics   Plan, develop and manage events as needed, p rovid ing input into event vision and outcomes, while maintaining fiscal responsibility and demonstrating executive presence. You will c ontribute to overall event management , including promotion and goals, communication strategies and allocating resources to support optimal outcomes . Where needed, you will d evelop workback schedule s , promotion, and necessary checkpoints and will identify and help mitigate related issues. In support of hybrid / remote work, you will e nsure remote teams are aware of events for consistency of experience regionally.    Space Management and Planning* *This responsibility is dependent on location.   Partner with the appropriate teams (e.g., Real Estate & Facilities, space planner owners, upper management) on space planning needs and team moves. You will a ddress and resolve high-level space escalations/requests and participate in large-scale space requests (e.g., annual office restacks, space build outs), liaising between admins and space planner s as needed. You will support future space planning needs / changes based on utilization data and upcoming organizational changes.   Team Management Support   Collaborat e with Global Talent Acquisition (GTA) to facilitate internal and external recruitment efforts, and partner with hiring managers to ensure a smooth process. You will s upport intern and university recruit placement and onboarding for the broader organization . You will execute onboarding activities (e.g., ordering new-hire equipment, setting up workstations, distribution lists, security groups) and provides support to new employees, vendors, and interns as an essential contact for questions and company information. You will facilitate connecting new hires with the right stakeholders.   Cross-Functional Collaboration and Communication   Strengthen your network (internally and externally) across organizations to enable your team and leader's work. You will p roactively drive communication and liaise between executives, central teams, and other business partners to share information and best practices that drive efficiency. You will use executive maturity and independent judgment, discretion, business insights, and perspectives to support distribut ion of information to teams and/or supported leader . You will c ommunicate with executive maturity to external partners/audiences and third parties as needed and r epresent / act as an extension of the manager's/team's brand and Microsoft's core values.   Discipline Growth and Development   Provide leadership and actively seek out / participate in the Business Support community. You will m entor Business Support professionals , help o nboard and train new Business Support staff , e ngage in career development opportunities and trainings . You will s hare best practices and insights , support the recruiting process for Business Support roles , and support team building, networking opportunities, and morale.   Leadership   Lead by example and serve as a role model to Business Support colleagues by maintaining a positive attitude, demonstrating executive presence, influencing others, and encouraging self - reflection during challenging situations. You will n avigate with executive maturity and calmness in challenging situations and use that executive maturity to escalate issues, proactively ensuring team effectiveness and consistency.  Other Embody our  Culture  and  Values
Apr 04 Software Engineering
Senior Software Engineer
Redmond, WA $183,700 Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.   Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.   Within Azure Data, the Microsoft Fabric platform team builds and maintains the operating system and provides customers a unified data stack to run an entire data estate. The platform provides a unified experience, unified governance, enables a unified business model and a unified architecture.   Within the Microsoft fabric platform team, we are the Core platform team. Our team is responsible of the main compute platform on which all Fabric products are running. Our service is highly scalable and highly available and we are one of the biggest Azure services in the world. We develop features directly for customers but also features for the Fabric products that run on our platform. The Core platform service is a stateful service build on Azure Service Fabric and ContainerD. We use many Azure technologies from Storage, Premium Files, Service Bus, Event Hub, Event Grid, Kusto to SQL Azure, Cosmos DB and Azure Redis.   We are looking for a Senior Software Engineer with experience working with all service aspects of high throughput and multi-tenant services, ability to design components carefully, properly handle errors, write clean and well-factored code with good tests and good maintainability. Our ideal candidate will have middle tier or backend service development experience.   We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served. • Design high quality components in C#/Java using clean and tested code.  • Integrate Azure technologies to achieve high scale and reliability.   • Lead architecture, design, and develop features and solutions with high quality. • Design, implement, and refine chosen solutions in close partnership with Product Management and partner teams. • Review and contribute to the specifications and implementations written by other team members.  • Provide technical leadership across features, projects, service fundamentals, and tools. • Mentor new engineers to bring them up to speed in software development environment. • Embody our culture and values
Apr 04 Product Management
Principal Product Manager
Redmond, WA $215,800 Azure Virtual Desktop (AVD) and Windows 365 are fundamentally changing the nature of personal computing, pushing technology in the cloud to make remote experiences better, more secure, and easier to manage than local. Hand in hand, the pandemic has driven an explosion of remote and hybrid work.  Azure Virtual Desktop and Windows 365 are growing explosively and, together with our partners, enabling a wide variety of cloud experiences.  The team is hiring a Principal Product Manager to drive innovations and workstreams to improve the Windows experiences streamed from the cloud. As a Principal Product Manager , you will lead work that is fundamental to the end user experience, help deliver on customer expectations, and differentiate AVD from competitors. This role requires a passion for customer experience and an ability to deeply collaborate with partner teams across multiple Microsoft divisions and with external industry partners to build a variety of experiences tailored to the individual partner scenario needs. You will gather requirements from internal and external partners and synthesize them into a clear roadmap that provides focus for your engineers. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Help chart the course for the cloud experience working with architects and partner teams both within Microsoft and across the industry. Maintain an unwavering focus on our customers expressing current needs and future direction. Work in close partnership with a team of diverse and talented peers in various disciplines including design, hardware, Program Management, Software Development, business development, and marketing for sustained long-term success. Partner with the architects and the technical leadership team to deliver reliable & sustainable technical designs. Closely collaborate with partner teams when engineering & business dependencies exist. Obsess over customers. In this case your customers are both end users empowered by your solutions as well as your partner engineers seeking to build these solutions. Lead teams through rapid growth, evolving customer needs, and navigating complex industry dynamics.  Love working in an environment where you are constantly learning and iterating quickly.
Apr 04 Software Engineering
Site Reliability Engineer II
Redmond, WA $153,550 Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.   Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.   Within Azure Data, the Microsoft Fabric platform team builds and maintains the operating system and provides customers a unified data stack to run an entire data estate. The platform provides a unified experience, unified governance, enables a unified business model and a unified architecture.   This team (SRE) ensures the reliability, scalability, and performance of systems and services. By integrating software engineering with IT operations, the team automates processes, manages incidents, and enhances system resilience. Acting as a bridge between development and operations, SREs help organizations maintain highly reliable and efficient systems while enabling fast and seamless software delivery.   We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served. • Work with all aspects of a high throughput and multi-tenant service • Collaborate effectively within the team and with partner teams across Microsoft. • Be part of the on-call rotation for maintaining service health. • Design, implement, and refine chosen solutions in close partnership with Product Management and partner teams. • Champion operational excellence via established metrics, process governance, and policy controls for regular assessment and improvement. • Document and define existing data engineering processes, data and technology, while evaluating them for optimization. Core responsibilities breakdown includes: • System Reliability & Uptime – Ensuring high availability of services. • Incident Management – Detecting, responding to, and mitigating system failures. • Performance Monitoring – Tracking system health and resolving bottlenecks. • Automation & Tooling – Reducing manual work through scripts and automation. • Capacity Planning – Scaling infrastructure efficiently to handle demand. • Postmortems & Continuous Improvement – Analyzing failures to prevent recurrence. • Embody our culture and values
Apr 04 Finance
Senior Finance Manager - BizApps Product Health
Redmond, WA $147,550   Microsoft has been at the forefront of Artificial Intelligence transformation. The Business & Industry Copilot Organization (BIC) is dedicated to revolutionizing business applications, low code platforms, and industry solutions through copilot and generative AI. Join the Business & Industry Copilot Finance team and play a pivotal role in shaping the future of our business.   The Product Health Team is committed to building a sustainable and high-growth cloud business. The team drives both tactical and strategic business execution, assesses business performance, generates critical insights, makes investment and trade-off decisions, and advocates for action to achieve business growth. If you are passionate about working on cutting-edge products and want to be part of a diverse, inclusive, and agile team, this is the role for you.   We are looking for an experienced and highly motivated Senior Finance Manager - BizApps Product Health to join our team. A successful candidate will be intellectually curious, enjoy using data-based analytics to influence decision-making, and seek to drive impact in a growing business. This role will partner with engineering, sales, and product marketing teams to identify opportunities to drive the success of our D365 Portfolio businesses. This role presents a unique opportunity to gain visibility into and contribute to the success of Microsoft’s AI strategy.     Provide business insights and recommendations to stakeholders to achieve revenue goals. Manage and execute processes through engagement with internal stakeholders. Collaborate with business leaders to define action plans for financial and business analysis findings.   Apply advanced understanding of finance and business (e.g., monetization strategy, market, key drivers, revenue channels, advanced technology, and business partner work context) to multiple situations to evaluate results and analysis.   Perform analysis and research of present and future financial performance and financial plans. Assimilate analysis into a comprehensive, clear narrative. Communicate results in a compelling and understandable message. Articulate understanding and awareness of business partner situations.   Act as a culture champion, driving continuous improvement and leading to a “best place to work” environment.  
Apr 03 Research, Applied, & Data Sciences
Research Intern - Microsoft Teams CMD Labs
Redmond, WA Research Internships at Microsoft provide a dynamic environment for research careers with a network of world-class research labs led by globally-recognized scientists and engineers, who pursue innovation in a range of scientific and technical disciplines to help solve complex challenges in diverse fields, including computing, healthcare, economics, and the environment.   Microsoft Teams   is the hub for teamwork that integrates all the people, content, and tools your team needs to be more engaged and effective. It is core to Microsoft’s modern work, modern life & modern education value prop.  We are reinventing the way people communicate and work together across the globe.     We are looking to hire a PhD (or published MSc) candidate for a 12-week Research Internship to join   CMD Labs   – an applied science team within Microsoft Teams – to work on improving transcription accuracy   specifically for   Japanese , with emphasis on named entities   (e.g., names of people/products/teams etc.) by applying existing or novel research and leveraging training, fine tuning, and prompt engineering of speech transformer models, as well as LLMs and audio-enabled foundations models as post-processing and re-scoring modules.   Our flagship AI applications for Teams Meetings such Team Copilot, Personal Meeting Copilot and Intelligent Recap are all fully dependent on an accurate meeting transcription as the primary grounding data. Within transcription, the importance of named entities - names of people, projects, products, companies and places - is often the most important, and yet the most challenging for the transcription engine since the names might not be a part of the model's training data.   The Research Intern will be onboarded to our evaluation pipeline code which takes as input real meetings that were donated internally, and work to iterate on existing algorithms as well as propose novel solutions to the problem based on recent academic literature. The work done in the Research Internship will contribute towards the algorithm that the engineering team will implement in production.   As a secondary priority, given substantial scientific novelty of the approach and results, collaboration on a mutual publication is also possible. Research Interns put inquiry and theory into practice. Alongside fellow doctoral candidates and some of the world’s best researchers, Research Interns learn, collaborate, and network for life. Research Interns not only advance their own careers, but they also contribute to exciting research and development strides. During the 12-week internship, Research Interns are paired with mentors and expected to collaborate with other Research Interns and researchers, present findings, and contribute to the vibrant life of the community. Research internships are available in all areas of research, and are offered year-round, though they typically begin in the summer. Additional Responsibilities Conduct experiments, create and validate metrics, and develop candidate algorithms to improve the accuracy of transcription of named entities  in Japanese   and reduce chances of error in downstream LLM-based applications. Collaborate closely with CMD Labs researchers and engineers to leverage existing assets, datasets, and ensure results can be leveraged back into the product. Embody our  culture  and  values .
Apr 03 Administration
Executive Business Administrator
Redmond, WA Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure Customer Experience (CXP) team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work.   The Azure Customer Reliability Engineering (CRE) team is looking for an experienced Executive Business Administrator  to support a Corporate Vice President engineering manager. Do you thrive in a fast-paced, dynamic, and collaborative environment? If so, this may be the role for you! We are looking for someone who is highly organized, communicates effectively, shows strategic initiative, and has the ability to set priorities and deliver on multiple tasks simultaneously with minimal guidance. You will need to demonstrate proven planning and organizational skills and have built effective working relationships. Additionally, you will identify support gaps and develop and implement solutions that contribute to the overall success of the leader and the team. This position offers a great opportunity to work closely with an executive leader, their team, and make a meaningful impact on the organization.      You will be a vital member of the team, partnering with members and leaders while demonstrating Microsoft culture and values.   This hybrid role is scoped for up to 50% WFH    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Provide strategic calendar and time planning support for CVP, and manage calendar and logistics based on manager and business needs and will also strengthen a cross-organizational network to enable teamwork.  Partner with senior leaders and Chiefs of Staff on building and managing annual rhythm of business (ROB), including fiscal year calendar and executive meeting schedule. Strategically communicates ROB cadence and helps to manage workloads, as needed.    Manage travel and expenses. Coordinating travel arrangements (e.g., accommodations, transportation, security) for manager(s) and/or group. Creating detailed itineraries/agendas for daily activities by setting and managing travel expectations to maximize trip productivity and managing all travel logistics to maximize trip itineraries.  Provide leadership by actively participating in the Business Support community and mentoring Business Support professionals and lead team experience activities and delegate onboarding.  Manage, plan, and develop events, leading a team of event planners if needed and balance multiple complex projects and timelines end to end.  Create and oversee Teams channel access and Outlook distribution lists with a lens to accuracy and ensuring the right people are receiving the right information at the right time. You will partner with the business management team on this and other special projects.  Oversee space-management processes and team spaces, driving changes and future needs based on data and coordinate travel arrangements with Executive Travel and create detailed itineraries for daily activities.   Other:  Embody our  culture  and  values  
Apr 03 Software Engineering
Senior Software Engineer
Redmond, WA $183,700 Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and sky is the limit thinking in a cloud-enabled world.   AI is the strategic bet for Microsoft. The Azure AI Platform is right at the forefront of innovation . Our projects involve cutting edge technologies and problems. Joining the se projects you will gain knowledge and experience about generative AI, large language models, large scale inference infrastructure, GPU optimization, AI applications, etc.      The Model Scaling Platform team within AI Platform is responsible for managing all the inferencing capacity that powers Microsoft’s AI ambitions. Our fleet running state-of-the-art Open AI models provides the foundation for Microsoft’s various Copilots and Azure Open AI Service . We manage a vast number of premium AI accelerators and aim to leverage them in the most agile and efficient manner. Our services and the products they power are experiencing incredible growth. As part of this team, you will have opportunities to work across team boundaries and tackle hard system problems which translate to business impact that directly affect Microsoft’s bottom line.      We are looking for a Senior Software Engineer to help build the next wave of capabilities for the inferencing platform. You will have the opportunity to work with a team of talented engineers in a fast-paced environment to lay the foundations for a new set of systems we are building. The successful candidate will possess technical prowess, be highly motivated, and have a methodological approach to problem solving.     We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Design and develop large-scale distributed software services and solutions    Collaborate across teams and discip line to understand requirements and translate into design and solution that stands the test of time   Evaluate and recommend new technologies , tools, and processes to improve the efficiency and effectiveness of the team.    Provide technical leadership and guidance to team members , ensuring best practices and high standards of software quality.    Provide support to online services by investigating and mitigating issues.   Embody our culture and values
Apr 03 Software Engineering
Senior Software Engineer - Fabric Graph
Redmond, WA $183,700 Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further . This is a world of more possibilities , more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.     Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.     ​ ​ Within Azure Data, the Microsoft Fabric platform team builds and maintains the operating system and provides customers a unified data stack to run an entire data estate. The platform provides a unified experience, unified governance, enables a unified business model and a unified architecture.  ​     ​ ​ The Fabric Graph team is dedicated to simplifying the process of extracting insights from the vast scale of interconnected business data prevalent in every organization. We are driven by our goal to enable all users to visualize, analyze, and enrich the intricate relationships within their business data. Our team is focusing on developing advanced graph technologies that empower users to unlock the full potential of their data.   We are currently seeking a Senior Software Engineer who can define and implement our vision of scale-out graph services and infrastructure . This role is crucial in enabling large-scale graph analytics for data analysts, business users, and data scientists across all organizations.   ​ ​   We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served .   ​ You will lead the development of core components for a scalable, cloud-based infrastructure, including distributed storage, networking, and service orchestration. You will design, implement, and drive modularization, optimization, testing, reliability, and observability of cloud infrastructure components. You will define and implement observability metrics, analyzing them to enhance system performance, reliability, and operational efficiency. You will contribute to the collection, classification, and analysis of large-scale operational and system performance data. You will guide the team in executing multi-group project plans, release schedules, and task prioritization in collaboration with key stakeholders (e.g., project managers).   Embody our culture and values  
Apr 03 Supply Chain
AI Planning Project Manager
Redmond, WA $167,100 Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud Capacity Differentiated at Scale. Our mission is to deliver capacity for all cloud services predictably through intelligent systems driven by continuous learning and a world class organization. The CSCP Organization is responsible for traditional supply chain functions such as Plan, Source, Make, Deliver, but also manages supportability (spares), decommissioning and disposition of Data center assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters supporting services for more than 1 billion customers in over 90 countries worldwide.   We are looking to hire a AI Planning Project Manager to join our team. Microsoft Cloud Planning (MCP) is the central planning function within CSCP focusing on forecasting, capacity planning, and HW planning for all Microsoft Cloud services, and associated hardware directly impacting success of Microsoft cloud business. We are looking for a passionate supply chain professional to help build scalable forecasting and capacity planning solutions for Compute products and services. This role will be responsible for driving projects that enable scale and automation improvements in support of e2e AI planning.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.        Lead Cross-Functional Implementation: Manage the development and implementation process for products and services, typically involving large, complex cross-functional projects with multiple internal teams or external partners. Drive Continuous Improvement: define and drive projects that directly benefit AI planning to drive capability improvements, in support of AI scaling and harden overall business metrics leveraging lean methodologies.  E2E AI Planning: Partner with multiple supply chain organizations to lead and drive system and process initiatives to improve process and automation in capacity planning to enable the increasing scale and growth of Microsoft Cloud. Partner with analytics team for automating reports and building management dashboards Perform ad-hoc analysis for critical business needs. Other: Embody our culture and values
Apr 03 Program Management
Principal Product Manager - Supply Chain Security
Redmond, WA $215,800 Supply chains are everywhere. Parts in a supply chain come together to create everything from automobiles to data centers to software. Securing these supply chains is critical for ensuring software and hardware security. We’re looking for a technical product manager to build software and hardware supply chain solutions that work for Microsoft as well as our customers and partners.    As a Principal Product Manager- Supply Chain Security in the Azure Office of the CTO you’ll work across internal teams, partners, customers , and the open-source community to design end-to-end supply chain solutions based industry standards, such as the IETF’s (Internet Engineering Task Force)  Supply Chain Integrity, Transparency, and Trust (SCITT) standard. Your work will ensure that technologies from our counter-signing services to artifact repositories to policy engines work together to provide a unified solution. Finally, y ou’ll also work with key customers to understand their requirements and ensure our solution meets their needs. This opportunity will enable you to deepen your expertise in supply chain security as well as design complex security solutions that are easy for customers and partners to adopt.  Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   You will partner with multiple software and hardware teams engineering teams to design complex technical solutions in the supply chain security area. You also provide key stake holders with data-driven recommendations based on identified risks.   You will build relationships with multiple customers and partners on the design of our SCITT-based solution. You’ll understand their environment and challenges in detail .    You will collaborate with open-source and industry organizations, providing leadership in supply chain security.   You’ll define the success criteria and the relationships for implementing multiple feature areas in this highly complex cross-functional project. You’ll coordinate and ensure alignment across the business.    You will deliver on the roadmap for multiple feature areas that span different divisions. You will track schedules, drive development of staging and implementation plans, and lead governance programs associated with this project.    You will drive continuous improvements by validating use cases and writing test cases from scratch. You’ll also provide expertise needed for departments to collect performance metrics, lead customer support, and define and lead direct customer engagements.  
Apr 03 Software Engineering
Principal Software Engineer
Redmond, WA $215,800 Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world. Bing Fundamentals team focuses on providing a search and recommendation platform for Microsoft internal partners using the documentation recall and reranking backend service suite. As a team, we manage one of the world’s largest distributed systems and have experienced success in building efficient large scale distributed systems. Within Bing Fundamentals, Bing MagneTar team provides a range of products that enable software engineers and data scientists to lead the transformation of analytics in the world of data. Our mission is to build a big data platform for the age of AI, using open-source technologies such as Hadoop, Spark, Kafka, Flink and Kubernetes to empower the Microsoft AI organization. We are hiring a Principal Software Engineer and are looking to push the boundaries of what is possible, again. You can help rebuild the way analytics engines process data. We build services that enable big data developers to build mission critical applications with high levels of Service Level Agreement (SLA). As an engineer in our team, you will work on and extend Open-Source Software (OSS) technologies like Apache Hadoop, Spark, Delta Lake, Kubernetes as well as proprietary Microsoft services. You will help design & implement software components, participate in code reviews, design reviews, assist customers as needed to be able to leverage the service and keep the service running. You will support a team of talented engineers aiming to improve the abilities of what is possible today with industry leading performance, integration, security and reliability. This will require exploring the frontiers of what is possible. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Design and develop large-scale distributed software services and solutions following modern software engineering practices through design and code reviews. Collaborate with appropriate stakeholders to determine user requirements for a scenario, drive identification of dependencies and the development of design documents for a product, application, service, or platform. Perform system design with well-defined interfaces across multiple components, leveraging data/telemetry to inform decisions. Develop best-in-class engineering for our services, ensuring components are modular, secure, reliable, testable, diagnosable, maintainable, actively monitored, and reusable. Improve test coverage, organize and implement integration tests, and resolve problem areas. Troubleshoot and optimize automation, reliability, and monitoring for Live Site. Embody our culture and values.
Apr 03 Technical Support
Technical Support Escalation Manager
Redmond, WA $147,550 With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.   Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) organization we are looking for people with a passion for delivering customer success. As a Senior Support Escalation Manager, you will be the primary contact managing escalated customer and partner issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and orchestration skills, and deepen your relationship management expertise. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Customer Resolution: Act as a primary contact to understand issues and improve experiences for account-aligned customers and maintain relationships with internal and external teams to resolve customer issues. • Mentor others on the team and participate in strategic projects to enhance resolution times and customer satisfaction. • Provide status updates to customers and internal stakeholders and identify trends from internal retrospectives and suggest improvements. Collaboration: Collaborate with engineering and operations teams to identify the right resources and manage escalated issues for account-aligned customers and ensure existing processes don’t hinder issue resolution. Communication: Manage customer and field expectations around issue response and keep stakeholders informed on issue response and resolution status and communicate internally to drive faster issue resolution. • Process Improvement: Identify systematic issues and participates in improvement projects and creates executive summaries and identifies patterns in customer issues. • Vendor Relationships: Drive relationships with outsource vendors for issue resolution.   Process Improvement: Identifies systematic issues and process breakdown and participates in a project or workgroup to improve systematic issues and internal processes .     Creates an executive summary detailing the customer issue, impact on the business, and status of the resolution. Identifies patterns in customer issues and supports the delivery of strategies to resolve them .     Vendor Relationships: Participates and drives relationships with outsource vendor to resolve issues and foster positive cultural and behavioral changes .       Other: E mbody our culture and values    
Apr 03 Technical Support
Technical Support Engineering
Redmond, WA $133,200 W ith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.   Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. Technical Support Engineering (SE) Endpoint protection cybersecurity support engineers serve as technical resources for Microsoft customers and partners via phone, email or web. They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. When needed, you will collaborate with others to engage subject matter experts, Engineering (Product Groups) or Management. Your day-to-day job will be about providing both technical expertise (either on your own or by involving your colleagues) and about being an excellent communicator and a service-oriented professional. You will be given the opportunity to become a subject matter expert in one or more areas and receive guidance and mentorship from your colleagues.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Response and Resolution: Reviews complex issues (e.g., multiple components of a product) and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues. Acts as an advisor to the customer and handles complex, repeatable, or escalated cases that may become politically charged. Creates technical articles or knowledge base (e.g., edits or creates news/ knowledge-base articles) that is internal or customer facing for better customer understand. Provides best practices and education to ensure customer understands the problem in order to proactively resolve potential issues in the future. Performs complex product troubleshooting and remediation when needed. Works alongside the development teams to drive incident resolution for configuration, code, or other service deficiencies impacting customers. Analyzes patterns of problems and identifies workflows to optimize support engineering delivery for a team or region level. Own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: Implements end-to-end readiness programs (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks, writes technical articles) and contributes to the content and readiness strategy. Mentors Technical Support Engineers or members from other teams outside of Customer Service and Support (CSS). Develops expert level competence on support topics. Lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. Deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: Provides feedback to more senior engineers or serviceability team on functionality of products based on engagements with customers. Provides feedback to the product group for product improvement. Leverages overall product knowledge to determine if and when features require enhancements. Engages with engineering team to investigate product bugs, provides business impact, and collaborates with appropriate stakeholders and senior team members on fixes. Contributes to and/or develops automation techniques and diagnostic tools to improve cross-group effectiveness. Translates feedback and creates processes and workflows for case resolution. Engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.   Business Integration: Implements strategic business decisions with customers, partners, and teams to increase market share. Influences peers to implement strategy.   Other: Embody our culture and values  
Apr 03 Technical Support
Technical Support Engineering
Redmond, WA $133,200 With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.   Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. Technical Support Engineering (SE) Endpoint protection cybersecurity support engineers serve as technical resources for Microsoft customers and partners via phone, email or web. They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. When needed, you will collaborate with others to engage subject matter experts, Engineering (Product Groups) or Management. Your day-to-day job will be about providing both technical expertise (either on your own or by involving your colleagues) and about being an excellent communicator and a service-oriented professional. You will be given the opportunity to become a subject matter expert in one or more areas and receive guidance and mentorship from your colleagues.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Response and Resolution: Reviews complex issues (e.g., multiple components of a product) and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues. Acts as an advisor to the customer and handles complex, repeatable, or escalated cases that may become politically charged. Creates technical articles or knowledge base (e.g., edits or creates news/ knowledge-base articles) that is internal or customer facing for better customer understand. Provides best practices and education to ensure customer understands the problem in order to proactively resolve potential issues in the future. Performs complex product troubleshooting and remediation when needed. Works alongside the development teams to drive incident resolution for configuration, code, or other service deficiencies impacting customers. Analyzes patterns of problems and identifies workflows to optimize support engineering delivery for a team or region level. Own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: Implements end-to-end readiness programs (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks, writes technical articles) and contributes to the content and readiness strategy. Mentors Technical Support Engineers or members from other teams outside of Customer Service and Support (CSS). Develops expert level competence on support topics. Lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. Deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: Provides feedback to more senior engineers or serviceability team on functionality of products based on engagements with customers. Provides feedback to the product group for product improvement. Leverages overall product knowledge to determine if and when features require enhancements. Engages with engineering team to investigate product bugs, provides business impact, and collaborates with appropriate stakeholders and senior team members on fixes. Contributes to and/or develops automation techniques and diagnostic tools to improve cross-group effectiveness. Translates feedback and creates processes and workflows for case resolution. Engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.   Business Integration: Implements strategic business decisions with customers, partners, and teams to increase market share. Influences peers to implement strategy.   Other: Embody our culture and values  
Apr 03 Technical Support
Technical Support Engineering
Redmond, WA $133,200 With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.   Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. Technical Support Engineering (SE) Endpoint protection cybersecurity support engineers serve as technical resources for Microsoft customers and partners via phone, email or web. They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. When needed, you will collaborate with others to engage subject matter experts, Engineering (Product Groups) or Management. Your day-to-day job will be about providing both technical expertise (either on your own or by involving your colleagues) and about being an excellent communicator and a service-oriented professional. You will be given the opportunity to become a subject matter expert in one or more areas and receive guidance and mentorship from your colleagues.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Response and Resolution: Reviews complex issues (e.g., multiple components of a product) and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues. Acts as an advisor to the customer and handles complex, repeatable, or escalated cases that may become politically charged. Creates technical articles or knowledge base (e.g., edits or creates news/ knowledge-base articles) that is internal or customer facing for better customer understand. Provides best practices and education to ensure customer understands the problem in order to proactively resolve potential issues in the future. Performs complex product troubleshooting and remediation when needed. Works alongside the development teams to drive incident resolution for configuration, code, or other service deficiencies impacting customers. Analyzes patterns of problems and identifies workflows to optimize support engineering delivery for a team or region level. Own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: Implements end-to-end readiness programs (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks, writes technical articles) and contributes to the content and readiness strategy. Mentors Technical Support Engineers or members from other teams outside of Customer Service and Support (CSS). Develops expert level competence on support topics. Lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. Deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: Provides feedback to more senior engineers or serviceability team on functionality of products based on engagements with customers. Provides feedback to the product group for product improvement. Leverages overall product knowledge to determine if and when features require enhancements. Engages with engineering team to investigate product bugs, provides business impact, and collaborates with appropriate stakeholders and senior team members on fixes. Contributes to and/or develops automation techniques and diagnostic tools to improve cross-group effectiveness. Translates feedback and creates processes and workflows for case resolution. Engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.   Business Integration: Implements strategic business decisions with customers, partners, and teams to increase market share. Influences peers to implement strategy.   Other: Embody our culture and values
Apr 03 Software Engineering
Principal Software Engineer
Redmond, WA $215,800 Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity.   Microsoft Security aspires to make the world a safer place for all. Unified Security Intelligance (USI) team empowers defenders to detect hidden patterns, harden defenses, and respond to incidents faster with Threat intel, static & dynamic analysis of untrusted content.     Our team is at the forefront of both the opportunities and the challenges for Microsoft Security.    We are looking for a Principal Software Engineer for Behavioral Analysis & Detection team within USI to develop analysis & detection engineering stack enabling intel, heuristics & ML driving detections.  Lead the design and development of our enterprise-based threat analysis & detection services, ensuring scalability, reliability, and performance. Collaborate with cross-functional teams to define technical requirements and drive the implementation of innovative solutions that are required for Microsoft Security services to deliver threat protection across all Microsoft Defender products. Mentor and guide other engineers, influence Engineering Managers, fostering a culture of continuous learning and technical excellence. Collaborate with product management to prioritize features and roadmap initiatives based on customer needs and market trends. Ensure adherence to coding standards, software quality, and best practices for software development lifecycle management.  
Apr 03 Software Engineering
Software Engineer II
Redmond, WA $153,550 Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.   The Identity & Access Management (IAM) Protect team manages Entra tenants for all Microsoft Cloud. We are looking to hire a Software Engineer II with data platform/data engineering experience that will join our mission of protecting Microsoft Cloud by building and operating security services that will enforce security policies across thousands of services. In this role, you will play a pivotal role in shaping the future of security at Microsoft and leveraging your insights to protect Microsoft services and customers. Your primary focus will be on Design, develop, and maintain scalable data pipelines and systems to support various business needs and objectives. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. • Collaborate with peer teams to gather and integrate data from various sources to support the data needs for security attack graph. • Builds scalable data models and data pipelines to extract, load and transform data, ensures secure data storage, with focus on data quality and compliance. • Implement data validation and quality assurance processes to ensure the accuracy and reliability of the data. • Provide the required data with the aim to support the extension of security attack graph tooling to drive analysis and eviction of attackers. • Collaborate with other team members to provide analysis of large data sets to determine security risk for Microsoft. • Understand Microsoft security and privacy guidelines and bring the system in compliance. • Embody our Culture and Values
Apr 03 Business Operations
Business Manager
Seattle, WA $214,300 As a Business Manager for the Software & Digital Platform (SDP) sales unit within Americas Enterprise, you will help our most strategic ISV, platform and digital native companies achieve their business goals with Microsoft Solutions. You will lead business management for the sales unit VP and engage in a number of strategic priorities within the team and across MCAPS leadership.   The Business Manager is a critical role that looks left to right across the sales unit to ensure we are optimizing daily operations, driving a strong team rhythm of business and supporting sales unit leadership on all elements of operational excellence.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Managing the day-to-day running of the SDP business Driving the SDP rhythm of business (ROB) and executing on sales unit priorities Responsible for budget and workforce planning activities and management Monitoring organizational health and driving the health and culture of the organization Partnering with the communications lead to drive a thoughtful sequencing of internal and external communications that promote sales unit leadership’s strategy and direction Partnering with the Sales Excellence Lead to rationalize and execute on the sales unit’s enablement program Partnering with the SDP Digital Native team to drive a strong rhythm of business, insight loop and stakeholder management Serving as a trusted advisor to the leader, participating in a variety of special projects, program and initiatives Other: Embo dy our culture and values  
Apr 03 Software Engineering
Software Engineer - CTJ - Poly
Reston, Virginia $153,550 Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. The Identity engineering team builds and manages Microsoft’s online identity providers for all of Microsoft’s online services and platforms like Azure, Office, Xbox, and HoloLens. We boldly pursue big ideas that power transformational advances in online security and user management. Our work spans both the consumer and enterprise space and can be found in internet scale online services, the Windows operating system and most phones and handheld devices. Identity engineering employees have deep technical expertise, customer insights, and a clear point of view that comes from first-hand, very large-scale experience. We are engineers, technology leaders and experts, digital transformation change agents, and customer advocates.    Our teams are seeking experienced and passionate software engineers to join us as we create and deliver mission critical services and processes to enable Microsoft’s online presence. You will have the opportunity to design and develop creative, compelling, and cutting-edge systems that support our world-wide operations. You will develop software and services at scale, innovating on the latest technologies as the earliest adopters while mentoring other team members.  Also, our culture promotes diversity, multiculturalism, and inclusion and is clearly reflected in all of the things we do. Diversity is more than a commitment for us - it is the foundation of what we do. Our team has a strong sense of accountability and provides its members with many opportunities for learning and career growth.  We have exciting opportunities for you to innovate, influence, transform, inspire, and grow within our organization and we encourage you to apply to learn more!    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. #MSFTSecurity, #Entra, #Identity, #IdentityJobs - Close collaboration with multiple teams and organization of work items to track progress against asks - Participation in an on-call rotation - Working with stakeholders to develop technical solutions and automation (code, scripts) - Livesite support of assigned services within Azure's air-gapped regions - Buildout of additional services as they come within scope
Apr 03 Security Engineering
Senior Security Engineer
Redmond, WA $183,700 Are you passionate about identifying and exploiting security vulnerabilities that impact hundreds of millions of users? Join the Gaming and AI team in the Microsoft RedTeam (MRT) organization, where you will emulate real-world advanced persistent threats against Microsoft. Our mission is to ensure Microsoft is prepared to face and respond to even the most determined adversaries by exploring innovative ways to identify and prevent security flaws. The Gaming and AI RedTeam is currently seeking talented individuals focused on exploitation across a diverse set of Microsoft-owned gaming studios and the emerging field of Artificial Intelligence. In this role, you will contribute to the security of over 30 gaming studios and the foundational infrastructure supporting the CoPilot product suite, both internally and externally. MRT at Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. We are looking for a Senior Security Engineer to lead operations and collaborate with other experienced red teamers in identifying and exploiting vulnerabilities across all layers of services, including application, cloud, network, hardware, and operational security domains. You will work closely with developers and security personnel from multiple teams across Microsoft. Additionally, as a Senior Security Engineer in MRT, you will be responsible for fostering the team's growth both technically and culturally, as we build and retain the next generation of top talent at Microsoft. By adopting the tactics, techniques, and procedures of potential attackers, you will provide critical insights that empower our security teams to strengthen defenses and protect against the evolving landscape of digital threats.   Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.   • Discover and exploit vulnerabilities end-to-end in order to assess the security of services • Execute and lead Red Team operations using real world adversarial tactics and techniques to validate a production service's ability to detect, investigate, and respond • Advocate for security change across the company through building partnerships and clearly communicating impact of risks • Analyze a wide array of data sources to identify potential security weaknesses and breach points within Microsoft’s infrastructure • Prototype tools and techniques to scale and accelerate offensive emulation and vulnerability discovery • Collaborate with Blue Teams to improve readiness and produce solutions for defenders and customers • Analyze simulated adversary tactics and communications, enriching our defensive tactics and threat intelligence     Other Embody our  Culture  and  Values
Apr 03 Software Engineering
Senior Software Engineer - CTJ - Poly
Redmond, WA $183,700 Microsoft has an exciting opportunity for a Senior Software Engineer in the Cloud+AI Azure Data team. As part of a core product engineering group, you will develop features, improvements, enhancements, and bugfixes within Azure Data products which are used by Microsoft’s worldwide customer base like Azure SQL Database, Azure Cosmos DB, and Azure PostgreSQL . As a member of the Azure Data team, you will also be responsible for deploying and operating Azure services within an air-gapped environment.         In this role, as a Senior Software Engineer you will have the opportunity to work with engineers who enable a broad set of Azure services to be consumed by internal and external customers in highly secured and regulated industries. The systems and software you build will be  required  to meet the security policy and assurance requirements of both public and private sector customers.        Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.         The scale of our operations is enormous. Microsoft's products and services are overwhelmingly consumed online, and billions of people use them every day. We need people who enjoy analyzing complicated problems,  coming up with  creative solutions, working in focused teams to build things no-one has thought of before, all in the service of production reliability.     Defines and develops standardized, repeatable, scalable solutions to guarantee quality.     Develops “best-in-class” engineering for our services by ensuring that the services and the components are well-defined and modularized, secure, reliable, diagnosable, actively  monitored  and reusable.       Improves test coverage for services, organizes and implements integration tests, and resolves problem areas.        Remains current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.     Applies best practices to reliably build code that is based on well-established methods. Follows best practices for product development and scaling to customer requirements and applies best practices for meeting scaling needs and performance expectations.     Builds, enhances, reuses, contributes to, and  identifies  new software developer tools to support other programs and applications to create, debug, and  maintain  code for products. Uses open source when possible. Begins to develop skills in other tools outside areas of expertise.  Identifies  internal tools and creates tools that will be useful for creating the product,  determining  if methods are still applicable for the current solution. Shares best practices and teaches others about new tools and strategies.      Considers testability, portability/monitoring, reliability, and maintainability, and understands when code is ready to be shared and delivered.       Contributes to efforts to collect, classify, and analyze data with little oversight on a range of metrics (e.g., health of the system, where bugs might be occurring). Contributes to the refinement of product features by escalating findings from analyses to inform decisions  regarding  the engineering of products.     Contributes to the development of automation within production and deployment of  a complex  product  feature . Runs code in simulated, or other non-production environments to confirm functionality and error-free runtime for products with little to no oversight.     Contributes to efforts to ensure the correct processes are followed to achieve a high degree of security, privacy, safety, and accessibility. Checks for visible evidence to  demonstrate  compliance for product areas. Develops and holds an understanding of the implications of onboarding  new technologies  following expectations of compliance at Microsoft.     Drives efforts to collect, classify, and analyze data on a range of metrics (e.g., health of the system, where bugs might be occurring). Drives the refinement of products through data analytics and makes informed decisions in engineering products through data integration. Drives efforts to integrate instrumentation for gathering telemetry data on system behavior such as performance, reliability, availability, usage, and safety mechanisms. Drives sustaining feedback loops from telemetry resulting in  subsequent  designs. Creates outputs of telemetry such as notifications or dashboards.     Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to  monitor  system/product/service for degradation, downtime, or interruptions. Alerts stakeholders as to status and initiates actions to restore system/product/service for simple problems and complex problems when  appropriate . Responds within Service Level Agreement (SLA)  timeframe . Drives efforts to reduce incident volume, looking globally at incidences and providing broad resolutions. Escalates issues to  appropriate owners .     Maintains operations of live service as issues arise on a rotational, on-call basis. Implements solutions and mitigations to more complex issues  impacting  performance or functionality of Live Site service and  escalates  as necessary. Reviews and writes issues postmortem and shares insights with the team.     Maintains communication with key partners across the Microsoft ecosystem of engineers. Considers partners across teams and their end goals for products to drive and achieve desirable user experiences and fitting the dynamic needs of partners/customers through product development.   
Apr 02 Software Engineering
Software Engineer II
Redmond, WA $153,550 Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.   The Software Engineer II role is on the security platform team working on provisioning compliant data access across Microsoft Security organization. You will be responsible for design, development, testing and release of features.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Defining well thought out design patterns and code with an emphasis on quality, simplicity, maintainability, and performance Engineering systems. Driving efficiencies through software improvement and root cause analysis resulting in service delivery, maturity, and scalability. Proactively identifying and reducing issues through design, testing, and implementation of software-based solutions. Identify opportunities and drive the design and implementation of end-to-end telemetry, alerting, self-healing, and automation capabilities to improve service health, manageability, and reliability. Mentoring engineers on the team.   Other   Embody our  Culture  and  Values  
Apr 02 Research, Applied, & Data Sciences
Senior Security Researcher
Redmond, WA $183,700 Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.   Do you want to find responsible AI failures in Microsoft’s largest AI systems impacting millions of users? Join Microsoft’s AI Red Team where you'll emulate work alongside security experts to cause trust and safety failures in Microsoft’s big AI systems. We are looking for a Senior AI Safety Researcher where you will get to work alongside experts to push the boundaries of AI Red Teaming. We are a fast paced, interdisciplinary group of red teamers, adversarial Machine Learning (ML) researchers, and Responsible AI experts with the mission of proactively finding failures in Microsoft’s big bet AI systems. Your work will impact Microsoft’s AI portfolio including Phi series, Bing Copilot, Security Copilot, Github Copilot, Office Copilot and Windows Copilot and help keep Microsoft’s customers safe and secure.   More about our approach to AI Red Teaming: https://www.microsoft.com/en-us/security/blog/2023/08/07/microsoft-ai-red-team-building-future-of-safer-ai/       Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. The AI Red Team is looking for security researchers who can combine the development of cutting-edge attack techniques, with the ability to deliver complex, time limited operations as part of a diverse team. This includes the ability to manage several priorities at once, manage stakeholders, and communicate clearly with a range of audiences. Understand the products & services that the AI Red Team is testing, including the technology involved and the intended users to develop plans to test them. Understand the risk landscape of AI Safety & Security including cybersecurity threats, Responsible AI policies, and the evolving regulatory landscape to develop new attack methodologies for these areas. Conduct operations against systems as part of a multi-disciplinary team, delivering against multiple priority areas within a set timeline.     As a Senior Secuirty Researcher, you will: Discover and exploit GenAI vulnerabilities end-to-end in order to assess the safety of systems Manage product group stakeholders as priority recipients and collaborators for operational sprints   Drive clarity on communication and reporting for red teaming peers when working with product groups, other AI Safety & Security ecosystem leads, and business decision makers   Develop methodologies and techniques to scale and accelerate AI Red Teaming   Collaborate with teams to influence measurement and mitigations of these vulnerabilities in AI systems Research new and emerging threats to inform the organization   Work alongside traditional offensive security engineers, adversarial ML experts, developers to land responsible AI operations  
Apr 02 Design & Creative
Creative Director
Redmond, WA $226,000 Halo Studios is building the future of the blockbuster Halo series of video games with Unreal Engine. As part of Xbox Game Studios, the Halo franchise encompasses games, novels, comics, licensed collectibles, apparel, and more with a shared vision of heroism, mystery, and wonder. With multiple projects in development, join our team as we forge the next generation of games and experiences in our award-winning sci-fi universe.   We are looking for a talented Creative Director to help articulate and bring to life the creative vision for one of our in-development titles. Reporting to our Head of Studio, this role will ground our internal and external teams with clear, compelling goals for our gameplay experience. This includes initial product vision, overall tone and feel, story and world creation, product differentiators, and high-level gameplay experiences. In close partnership with our art, design, and franchise leaders, you will be responsible for developing and communicating how we create and execute memorable worlds, characters, and stories at a high level of quality and fidelity across our game. You will also collaborate with the internal cinematic and audio teams to create a center of excellence for storytelling. Roles at our studio are flexible, and you can work from home up to two days a week in this role.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities     Own the process of developing one of our titles from start to finish , working with a rt , d esign , and f ranchise leadership to develop the settings, characters, themes, and world that will bring to life the magic of the Halo universe.    Collaborate with the creative leads , executive producers, and co-dev partners to develop a shared vision around core player fantasies for the title and how we will deliver against them.    Identify areas of opportunity and industry innovation that focus on player needs.    Develop compelling visual materials for gameplay pillars, creative/brand philosophies, and core gameplay loops that are comprehensive, concise, and inspirational.   Collaborate with cinematic and audio directors w ith an eye towards creating memorable worlds, characters, and stories.   E stablish and maintain a regular review cadence with Art , Design, and Franchise leads to align on creative direction and goals .     Be a consistent source of clarity, positive energy, and inspiration for the studio development teams .    
Apr 02 Program Management
Senior Customer Experience Program Manager
Redmond, WA $183,700 As Microsoft continues to push the boundaries of AI, we are looking for passionate individuals to work with us on new strategic efforts. Microsoft 365 Copilot is a groundbreaking productivity tool that leverages the power of large language models, the Microsoft Graph, and the web to drive unparalleled creativity and transform productivity in the enterprise.   We are a small team that is advancing the state of the art of models across M365 Copilot Chat and AI Agents. We are seeking an experienced Senior Customer Experience Program Manager   to help provide solutions that align this new technology with customer business goals – a s the alignment of these solutions will allow our customers and their users to achieve more.   As a  Senior Customer Experience Program Manager,  you will help build and lead our strategy by gathering customer insights, developing experiences and methods to reduce customer friction in product adoption, partnering with cross-functional members of the organization to align customer feedback with product improvements , engage directly with customers to communicate product features and enhancements, and more . You and your team will operate in a critical cross-functional role, where you will partner with product, engineering, design, research, marketing, and sales – ensuring our product strategy and roadmap are aligned to meet the needs of our customers and their workflows.    Our team values collaboration, craftsmanship, and continuous learning. As a member of the team, you will be able to shape and grow a positive and productive program management culture.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. You will advise your team on providing solutions that align with customer business goals while addressing any barriers that stand in the way.   You will supervise your team as they evaluate how Microsoft products impact customer strategy and pursue opportunities to integrate products that align with that strategy.   You will review and clarify training content to enable teams to expedite customer acceleration across multiple business areas.   You will provide supervision as your team partners with Sales and Engineering teams to close deals. You will also help team determine if customers have met conditions for success.
Apr 02 Program Management
Customer Experience Program Management Specialist
Redmond, WA $183,700 As Microsoft continues to push the boundaries of AI, we are looking for passionate individuals to work with us on new strategic efforts. Microsoft 365 Copilot is a groundbreaking productivity tool that leverages the power of large language models, the Microsoft Graph, and the web to drive unparalleled creativity and transform productivity in the enterprise.   We are a small team that is advancing the state of the art of models across M365 Copilot Chat and AI Agents. We are seeking a Customer Experience Program Management  Specialist to help provide solutions that align this new technology with customer business goals – a s the alignment of these solutions will allow our customers and their users to achieve more.   As a Customer Experience Program Management  Specialist ,  you will help facilitate our strategy by gathering customer insights, developing experiences and methods to reduce customer friction in product adoption, partnering with cross-functional members of the organization to align customer feedback with product improvements , engage directly with customers to communicate product features and enhancements, and more . You will be a member of a team that operate s in a critical cross-functional role within our organization. You will be asked to partner with product, engineering, design, research, marketing, and sales – ensuring that customer insights are an influencing factor in the development of our overall product strategy and roadmap .   Our team values collaboration, craftsmanship, and continuous learning. As a member of the team, you will be able to shape and grow a positive and productive program management culture.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   You will independently conduct customer research, advise colleagues on how to synthesize this feedback, and use your unique understanding to create and map Microsoft solutions to customer requirements.   You will leverage insights from customers to develop new solutions and enhance existing products and services.   You will contribute to the development of training content by conducting internal learning sessions and creating best practices, enabling teams to expedite customer acceleration and integration.   You will help close deals by providing Engineering and Sales teams with relevant client background. You will also determine if customers have met conditions of success, rescope and revaluate projects, and assess customer satisfaction.