Support Engineer - Ordering Platform at Amazon

Support Engineer - Ordering Platform Details

Jan. 2, 2019, 12:42 p.m.
Software Development
Ordering Services
Seattle, Washington
Support Engineer in
The Ordering team is at the heart of the Amazon e-Commerce platform, running the largest e-Commerce engine in the world. Our systems orchestrate the creation and processing of orders across hundreds of systems at Amazon to deliver a world-class customer experience. We are responsible for managing the end-to-end life-cycle of every order created on Amazon websites and mobile apps the world over. Our work directly impacts millions of customers across the world every single day! As a Support Engineer in Ordering, you will get opportunity to work on complex technical issues and multiple business domains across Amazon's e-commerce stack. You will lead operations of large-scale, highly available software systems and services that process large number of requests per second. You will be the operational lead for the team. You will be responsible for troubleshooting production issues, monitoring services, and building tools. You will work closely with development teams to coordinate software fixes

· Bachelor's degree or foreign equivalent in Computer Science, Computer or Electrical Engineering or a related field and five years of relevant experience as Support Engineer or a related occupation· Three or more years of experience developing or supporting Java/C++/Ruby based systems and services; · Three or more years of experience with scripting languages · Demonstrated experience working with large-scale service-oriented systems. · Demonstrated proficiency in systems administration (Linux/Windows), network administration (DNS, Load Balancing) · Strong customer focus, ownership, and bias for
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