Senior Hardware Engineer – Cloud Server Infrastructure at Microsoft
Senior Hardware Engineer – Cloud Server Infrastructure Details
March 19, 2019, 5:09 p.m.
Hardware Engineering
Individual Contributor
Full-Time
Redmond, WA
MSN. Today our
Microsoft has been managing online services since 1994 with the launch of our first cloud offering - MSN. Today our cloud services' infrastructure supports more than 1 billion customers and 20 million businesses around the world every day. We opened our first data center in 1989 and since then we have invested over $15 billion in our cloud infrastructure to support the growing customer demand for our cloud services. So, if you want to be at the center of the next largest IT industry and enhance your career expertise and growth with a dynamic team of world leading cloud professionals - then you are looking in the right place! CSI-E (Cloud Server Infrastructure Engineering) part of HSG (Hardware Systems Group) is responsible for designing and supporting server and rack Infrastructure HW/SW in Microsoft's Data Centers across the world. The Customer Engagement team within CSI is responsible for managing HW related escalations from internal and external customers. We provide engineering subject
The ideal candidate will help Triage, Diagnose and mitigate HW related issues working with subject matter expert teams to ensure the dependability of the Microsoft server Fleet., Roles and Responsibilities: Triage and drive to analysis of potential faulting systems through resolution. Focus on continuous improvement to optimize processes, procedures, and execution. Work with Microsoft internal teams to support CSI diagnostic and deployment tools development and ongoing system improvement. Interface and interact with servers and infrastructure through the management network to root cause server
Basic Qualifications : Bachelor of Science degree or equivalent in a relevant field of study required; Masters degree or equivalent desired 5+ years of experience with server-level and rack-level server designs Experience with remote debugging of server and storage systems. 3+ year hands on server and networking debug of system-level systemic issues. Preferred qualifications: Passion for server-related problem solving in a high-volume data center environment. Track record of successful collaboration with datacenter networking and engineering staff. Individual effectiveness skills such as discipline,