Manager, Account Management at Amazon

Manager, Account Management Details

June 3, 2019, 8:06 a.m.
Sales, Advertising, & Account Management
Third-Party Seller Recruitment and Development
Seattle, Washington
Paid Services team Account Management –
Manager, Account Management – North America Are you interested in innovating to deliver a world-class level of service to Amazon’s Selling Partners? The Selling Partner Paid Services team includes Amazon Marketplace Professional Services (AMPS) and Amazon Vendor Services (AVS), programs which seek to improve the customer experience on Amazon.com by working directly with sellers and vendors to improve value, selection and convenience across their business. A new and growing team, our team invents and innovates across technology, processes and people to grow the program, grow our Selling Partners’ businesses, improve Selling Partner acquisition, retention, engagement and satisfaction and enable scalable global solutions. We are looking for a seasoned and inspirational manager to lead a team of account managers. The successful candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the Selling Partner

- Bachelor's Degree or equivalent - 6-10 years professional experience - Experience using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions - Account management experience with relationship management and negotiation skills - Experience using analytical, sales, and productivity tools including , SalesForce, Microsoft Office Suites, Microsoft OneNote, and Microsoft SharePoint. - Success managing dynamic account portfolios - Program management experience - Problem-solving passion and service orientation - Effective C-level communication skills
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