At Microsoft, we believe in what people make possible. Our mission is to empower every person and every organization on the planet to achieve more. That's what inspires us, drives our work, and pushes us to challenge the status quo every day. Microsoft has a best-in-class privacy program, meaning we must constantly evolve and improve to meet the high demands of a changing privacy landscape. We are looking for a creative and passionate privacy professional to help us improve our ability to detect and remediate privacy incidents and to better respond to customers' privacy inquiries and data subject requests. Succeeding in these areas will have a critical impact on Microsoft's protection of privacy, retention of customer trust, and overall success. Microsoft is looking for a Business Program Manager to engage privacy, security, product, marketing, support, and online services teams at multiple levels across the company to drive effective and efficient privacy response processes. Strong program
Key Responsibilities: Engage: Engage with Subject Matter Experts within Privacy and Regulatory Affairs and across the various businesses to efficiently gather relevant data. Assess: Characterize the risk, novelty and context for inquiries and concerns from our global customers' interactions with our cutting-edge technology. Operationalize: Juggle competing priorities as you ensure that multiple cases move forward while simultaneously looking for strategic improvements to our processes, tools, and engagements. Communicate: Explain complicated ideas and systems in a straightforward, understandable
To be successful in this position, you will need: 3+ years of practical experience managing incident response processes OR 2+ years of experience in a mix of privacy, security, tech policy and/or risk management/compliance roles. Experience in the technology industry and/or a strong aptitude for understanding complex technologies. Proven experience working in an independent manner with minimal oversight The ability to work across teams and to partner well with people with diverse professional backgrounds. The flexibility to manage and balance workloads that may vary and be unpredictable and processes