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Job Details
Posted date: Nov 01, 2024
There have been 2 jobs posted with the title of Senior UX Researcher all time at Microsoft.Category: Design & Creative
Location: Redmond, WA
Estimated salary: $183,700
Range: $117,200 - $250,200
Employment type: Full-Time
Travel amount: 25.0%
Work location type: Up to 50% work from home
Role: Individual Contributor
Description
The Microsoft Viva Suite was launched two years ago to address the fundamental shift in how people work, build their career, and find meaning in their workplace. Employee engagement is in flux during times of economic, demographic, and societal changes. People want to be excited about their work, be connected to their company culture, understand how to succeed, and feel supported in their careers. The broader Viva product family is dedicated to examining the employee journey and delivering software and services to make it better.The Viva Studios team is looking for a Senior UX Researcher who can drive human-centered strategy and product direction by translating human behaviors, attitudes, practices, and norms into actionable insights. In this role, you will leverage your skills as a mixed methods researcher to guide near and long-term product experience investments. We’re looking for someone who can move between exploratory research to evaluations of early prototypes to building out robust benchmarks. You will work closely with UX designers, product managers, other user researchers, data science, and engineering to ensure that we are addressing the critical user needs and opportunities.
We are especially enthusiastic about people who want to learn, grow, and embody new ways of working. If you embrace growth mindset, have a record of accomplishment of delivering results, and you light up collaborating with other researchers, designers, product managers and engineers, please apply.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Drive research and UX practices that ensure diversity, equity, and inclusion in our product making decisions. Build and execute impactful research plans that provide broad market views and deep customer insights needed to inform the product making process. Derive insights from quantitative and qualitative data, complementing other research that you will conduct on your own or in partnership with other researchers and stakeholders. Continuously inform an engineering roadmap using customer data (qualitative and quantitative). Key to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters. Land impact broadly from your customer-focused knowledge by working across engineering, design, and marketing disciplines. Perform ongoing UX Health studies to evaluate if design-built experiences are at the appropriate level for release to engineering. Communicate research findings in clear and compelling ways to all levels of the product team, with the ability to explain methodology, insights, and design recommendations.
Qualifications
Required Qualifications:Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years User Experience Research experienceOR Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experienceOR equivalent experience
Preferred Qualifications:
Extensive experience in Mixed Methodology research3+ years relevant domain experience within technology sector5+ years experience in research methods impacting both product direction and detailed experience designAbility to identify opportunities outside of directionExperience in working cross-functionally with a variety of stakeholdersSolid communication and storytelling is needed for this positionComfortable working in ambiguous, fast-paced environmentsExperience working cross-functionally with Data Scientists a major plus
UX Research IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until November 6, 2024.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
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