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Job Details
Posted date: Jan 06, 2026
Category: Technology Consulting
Location: Multiple Locations, Multiple Locations
Employment type: Full-Time
Travel amount: 25.0%
Work location type: 1 day / week in-office
Role: Individual Contributor
Description
OverviewCollaborates with internal stakeholders in the pre-sale process by understanding business requirements and providing industry and technical input and/or solution offerings to help shape the deal. Supports drafting proposals and/or statement of work (SOW). Provides input on staffing and skill requirements for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers. Uses business, industry, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions. Engages others appropriately to understand and define customer requirements. Communicates the business value of planned solutions to customers/ partners. Identifies technical and business risks in programs and proposes mitigations. Acts as an ambassador in the consumption of intellectual property (IP) by leveraging and/or modifying existing IP or creating repeatable content where applicable. Improves Managed Standard Offerings (MSO) quality and collaborates with portfolio and solution teams of the domain by providing feedback. Identifies opportunities to expand or accelerate the adoption and consumption of the cloud and Microsoft technologies. Facilitates, as appropriate, other team members to scale the business with existing customers by articulating value propositions of strategic Microsoft products and services and developing new offerings for the domain.
Responsibilities
Pre-Sales Support
• Collaborates with internal stakeholders (e.g., Solution Architect, Pursuit Lead, Consulting Account Executive) in the pre-sale process by understanding business requirements and providing industry and technical input and/or solution offerings to help shape the deal. Supports drafting proposals and/or statement of work (SOW).
• Provides input on staffing and skill requirements for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers.
Technical Delivery
• Follows the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team. Maintains tools with up-to-date skills and availability.
• Leads meetings with customers/partners to understand business needs. Uses business, industry, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions. Engages others appropriately to understand and define customer requirements.
• Participates in project planning and develops project documents by identifying the risks and dependencies. Communicates the business value of planned solutions to customers/ partners. Identifies technical and business risks in programs and proposes mitigations. Assists project managers/architects in preparing for steering committee (e.g., developing artifacts). Manages their schedule and communicates with project leads. Generates and delivers Work Breakdown Structure (WBS).
• Implements solutions and provides oversight and leadership on workstreams across domains while adhering to Industry Solutions processes. Aligns solutions with the intent of the architecture. Manages escalations, analyzes situations, and coordinates appropriate resources to resolve issues by following delivery practices, considering cost implications, and engaging in conversations with internal and external stakeholders (e.g., Customer Service and Support, Project Manager, Solution Architect, Product Group) as needed.
• Proactively manages executive-level customer/partner/stakeholder relationships to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience. Works with account team to ensure One Microsoft approach. Shares lessons learned with workgroup and consultant community.
Intellectual Property Management
• Acts as an ambassador in the consumption of intellectual property (IP) by leveraging and/or modifying existing IP or creating repeatable content where applicable. Provides feedback on Managed IP for continuous improvement, reports IP gaps, reviews IP to be considered for harvesting and curation and ensures it is logged for consumption. Improves Industry Solutions offerings quality and collaborates with portfolio and solution teams by providing feedback.
Business Development
• Identifies opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies. Facilitates, as appropriate, other team members to scale the business with existing customers by articulating value propositions of strategic Microsoft products and services and developing new offerings for the domain. Drives innovation and digital transformation. Ensures the use of the existing intellectual property (IP).
Readiness
• Learns new technologies or services based on business demands and industry trends. Obtains relevant accreditations and certification(s) as advised by domain leadership team. Identifies certifications and readiness plans in partnership with World Wide Learning. Leads or participates in relevant technical communities and conducts training sessions to evangelize technology and/or offerings based on availability. Mentors team members and acts as a technical advisor for stakeholders by providing thought leadership, articulation of solutions value, and outcomes of business strategies.
Operational Excellence
• Completes operational tasks and readiness and ensures timeliness and accuracy. Follows Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines). Leads by example and guides team members on operational tasks, readiness, and compliance.
Other
Embody our culture and values
Qualifications
Required/Minimum Qualifications
Bachelor's degree in computer science, Engineering, Finance, Business, or related field AND 3+ years leadership experience in relevant area of business OR equivalent experience.
Advanced English level.Additional or Preferred Qualifications
5+ years leadership experience in relevant area of business.
Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics).
Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management).
3+ years leadership experience in the following functional areas:AI ExperienceHands-on experience with LLM orchestration frameworks such as LangGraph, LangChain or Semantic Kernel, including building multi-step chains, tool integrations, and agent-based workflows.Practical experience with Azure OpenAI Service: deploying models, managing capacity, using embeddings, and integrating Azure AI Search/Vector Search.Ability to design and implement RAG (Retrieval-Augmented Generation) solutions using LangChain, Semantic Kernel, or Azure native tooling—optimized for performance, accuracy, and cost.Solid understanding of prompt engineering, structured prompts, structured outputs, caching strategies, and LLM observability.Proficiency in run Agents Evaluation, creation of golden datasets, curation, metrics understand, best practices and ability to handle Evaluation Frameworks such as RAGAS, Foundry Evaluation SDK, etc.Basic knowledge about Responsible AI principles, like Red Teaming, Guardrails, Ethics AI, etc.DevOps – expertise with Azure DevOps, Github Actions, Terraform, ARM Templates, Bicep, YAML, PowerShell, Python or other scripting language, CI/CD, Unit/UI TestingCloud technologiesDevelopment languages (e.g., C#, JavaScript, PHP, Python)Data & Analytics – knowledge in data modeling, ETL/ELT pipelines, and tools such as Azure Data Factory, Microsoft Fabric, and Azure Databricks.Application Lifecycle Management (e.g., Agile, SCRUM, TFS)
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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