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Job Details
Posted date: Sep 10, 2024
There have been 56 jobs posted with the title of Senior Technical Program Manager all time at Microsoft.There have been 56 Senior Technical Program Manager jobs posted in the last month.
Category: Program Management
Location: Redmond, WA
Estimated salary: $183,700
Range: $117,200 - $250,200
Employment type: Full-Time
Travel amount: 25.0%
Work location type: Up to 100% work from home
Role: Individual Contributor
Description
Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure CXP team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work.We are customer-obsessed problem-solvers. We orchestrate deep engagements in areas like incident management, support, and enablement. We analyze and amplify those customer voices, both within our own team, and across the Cloud + AI team, bringing the customer connection to the Quality vision for Azure. We innovate ways to scale what we learn across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Azure Reliability team is a multidisciplinary engineering organization part of CXP dedicated to making, “Azure the safest and most reliable Cloud”.
Azure Site Reliability Engineering (SRE) teams strive to improve reliability fundamentals via software engineering operational improvement, preferring long-lasting platform improvements delivered as engineering projects over repetitive manual operations. We contribute to the product fundamentals and architecture, share knowledge, and code, and prefer reuse over re-invention, always looking for ways to make what we build useful to multiple teams and products.
We are not looking for people who know it all, we are looking for people who want to learn it all. We value the input of people who aren’t afraid to learn all the time and embrace mistakes as they continuously improve both our services and themselves. If you are excited by this type of challenge and you love to work in groups of people who are similarly excited: come join us!
Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide our customers with the world-class cloud services they need to succeed.
This role supports flexible work from home with occasional in-office meetings.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Project Management and Systems ThinkingLead the planning, execution, and delivery of projects supporting the Project Standard Intake & Adoption team. Ensure projects are completed on time, within scope, and within budget.Develop and communicate comprehensive project plans with clear timelines, milestones, and deliverables, ensuring projects remain on track to meet deadlines and goals.Define success criteria and performance metrics, partnering with engineering teams to ensure required telemetry is developed and performance targets are met.Apply systems thinking to design and implement scalable operational processes that improve efficiency, adaptability, and overall organization performance.Stakeholder ManagementBuild and maintain relationships with standard owners, consumers, and other stakeholders. Facilitate collaboration and partnership to envision, author, implement, and maintain standards through their lifecycle.Serve as a liaison between the Project Standard Intake & Adoption team and other departments, Microsoft Security, Azure Core, etc. Ensure alignment and effective communication across teams.Engage stakeholders at all levels, from individual contributors to senior leadership, to build consensus and commitment to Engineering Standards.Embedded TPM AccelerationEmbed as an extension to the standard owner to drive the acceleration of standard adoption. Facilitate clarity, support, and execution campaigns directly with service teams.Establish feedback channels for continuous improvement and identify opportunities for toil reduction, shift left, and other Site Reliability Engineering (SRE) opportunities.TPM Supported Standard DevelopmentProvide consultative support to standard owners to facilitate the development and pilot/preview of new standards. Support standard owners through planning cycles and ensure successful implementation.Develop and deliver durable, repeatable, and scalable program service offerings in the domains of Quality and Security. Produce outputs such as the acceleration of critical Quality & Security Standards or Work Items and the identification of SRE opportunities for acceleration, toil reduction, and shift left.Quality and SecurityOperate and deliver consistent practices and tools in the domains of Quality and Security. Ensure that standards are developed and implemented with a focus on quality and security.Monitor and evaluate the effectiveness of standards and make recommendations for improvements as needed.Continuous ImprovementDevelop and test hypotheses, drive process improvements, and ensure alignment between engineering needs, market trends, and company goals.Collect and analyze performance metrics, leveraging developer feedback systems and lessons learned to continuously assess and refine processes for developing, implementing, and maintaining Engineering Standards.Identify and drive opportunities for innovation and efficiency in engineering practices to enhance productivity and quality.Developer Experience and Supportability
Serve as a trusted advisor to engineering leaders and standard owners, offering insights and recommendations on best practices.Develop and analyze detailed business cases, including problem statements, solution options, cost-benefit analysis, risk assessments, and implementation plans to support strategic decisions.Track and report on the performance of Engineering Standards initiatives, using data-driven insights to provide expert guidance on engineering challenges and opportunities related to standardization.Lead awareness sessions to ensure broad understanding and adoption of standards, championing engineering excellence and advocating for consistent adherence.Other:
Embody our culture and values
Qualifications
Required/Minimum Qualifications:Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product developmentOR equivalent experience.2+ years of experience managing cross-functional and/or cross-team projects.Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Additional or Preferred Qualifications
Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, OR product development OR equivalent experience.8+ years of experience manage complex, cross-functional initiatives with a focus on quality, efficiency, and innovation.Preferred certifications include PMP, ScrumMaster, or Product Owner.1+ year(s) of experience data analysis skills leveraging Kusto, and/or PowerApps.1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until September 15, 2024
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
#AZCXP #AzRelJobs
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