Microsoft Technical Program Manager

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Job Details

Posted date: Oct 16, 2024

There have been 71 jobs posted with the title of Technical Program Manager all time at Microsoft.
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Category: Program Management

Location: Redmond, WA

Estimated salary: $128,250
Range: $81,900 - $174,600

Employment type: Full-Time

Work location type: Up to 100% work from home

Role: Individual Contributor


Description

Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure CXP team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work.

We are looking for a Technical Program Manager to join our team. Azure Site Reliability Engineering (SRE) teams strive to improve reliability fundamentals via software engineering operational improvement, preferring long-lasting platform improvements delivered as engineering projects over repetitive manual operations. We contribute to the product fundamentals and architecture, share knowledge, and code, and prefer reuse over re-invention, always looking for ways to make what we build useful to multiple teams and products.

We are customer-obsessed problem-solvers. We orchestrate deep engagements in areas like incident management, support, and enablement. We analyze and amplify those customer voices, both within our own team, and across the Cloud + AI team, bringing the customer connection to the Quality vision for Azure. We innovate ways to scale what we learn across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Azure Reliability team is a multidisciplinary engineering organization part of Customer Experience Platform (CXP) dedicated to making, “Azure the safest and most reliable Cloud”.

We are not looking for people who know it all, we are looking for people who want to learn it all. We value the input of people who aren’t afraid to learn all the time and embrace mistakes as they continuously improve both our services and themselves. If you are excited by this type of challenge and you love to work in groups of people who are similarly excited: come join us!

Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide our customers with the world-class cloud services they need to succeed.

This role supports flexible work from home with occasional in-office meetings.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Project Management:

Familiarity with and ability to manage the planning, execution, and delivery of projects that assist the Project Standard Intake & Adoption team. Ensure projects are finished on time, within scope, and within budget.Assists in the development and communication of project plans ensuring project remains on track to meet deadlines and goals.Partnering with engineering teams to comprehend the success criteria and performance metrics, ensuring that the required telemetry is established, and performance targets are met.Stakeholder Management:

Partner with standard owners, consumers, and other stakeholders. Assist others in facilitating collaboration and partnership to envision, author, implement, and maintain standards through their lifecycle.Support those managing feedback channels aimed at ongoing improvement, and pinpoint opportunities to reduce repetitive tasks, implement shift-left strategies, and explore additional Site Reliability Engineering (SRE) initiatives.TPM Supported Standard Development:

Assists in offering consultative support to standard owners for the creation and trial of new standards.Continuous Improvement:

Helps formulate and test hypotheses aimed at process enhancements, ensuring they match engineering requirements, market trends, and the company's objectives.Gains knowledge and initiates support for gathering and analyzing performance metrics, using developer feedback systems and insights from past experiences to constantly evaluate and enhance processes for developing, executing, and sustaining Engineering Standards.Assists in identifying and driving opportunities for innovation and efficiency in engineering practices to enhance productivity and quality.Developer Experience and Supportability:

Support the development and analysis of detailed business cases, including problem statements, solution options, cost-benefit analysis, risk assessments, and implementation plans to support strategic decisions.Help track and report on the performance of Engineering Standards initiatives, using data-driven insights to provide expert guidance on engineering challenges and opportunities related to standardization.Other:

Embody our culture and values

Qualifications

Required/Minimum Qualifications:

Bachelor's DegreeOR equivalent experience.Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.Preferred/Additional Qualifications:

Bachelor's Degree AND 1+ year(s) experience in engineering, product/technical program management, data analysis, or product developmentOR equivalent experience.1+ year(s) experience managing cross-functional and/or cross-team projects.1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos).1+ year(s) of experience data analysis skills leveraging Kusto, and/or PowerApps.Technical Program Management IC2 - The typical base pay range for this role across the U.S. is USD $81,900 - $160,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $105,600 - $174,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until October 21, 2024.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

#AZCXP #AzRelJobs



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