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Job Details
Posted date: Aug 21, 2025
Category: Supply Chain
Location: Austin, Texas
Estimated salary: $151,450
Range: $96,500 - $206,400
Employment type: Full-Time
Travel amount: 25.0%
Work location type: Up to 50% work from home
Role: Individual Contributor
Description
Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries.Within CSCP, the Spares Supply Chain organization is reinventing and transforming the cloud service parts supply chain. Our goal is to ensure the right spare parts are in the right place at the right time to support global capacity requirements and make sure our customers have the cloud capacity they need when they need it
Act as the single point of contact for datacenter stakeholders, enabling a timely response to any topic related to spares / warranty support, return merchandise authorization (RMA) replacements, resolution to support tickets, etc.) to include stakeholder engagements and escalation management.Ensure clarity of goals and objectives, inspiring others to deliver the roadmap of improvement opportunities while simultaneously executing and transforming the business.Build collaborative relationships with datacenter and campus contacts through regional partners, acting as the voice of the customer into the Spares and Warranty Supply Chain organization. Leveraging an understanding of internal customer roadmaps, feedback, business reviews, and analytics to drive clarity on key datacenter pain points and actions needed to ensure world-class spares availability and service.As a key role in the Spares Supply Chain organization and face to datacenters, ensure that new processes and systems impacting datacenter touch points are proactively understood, managed for risk, and implemented with success.Manage optimization and simplification in fulfillment processes and tools for the Spares and Warranty Supply Chain. Due to the high volume and dynamic nature of the spares fulfillment space, ensure clarity on high vs. low business impacting priorities and actions needed to scale to progressively increasing volumes.
Qualifications
Minimum Qualifications:Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field.3+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience OR Master's Degree in Engineering, Industrial Engineering, Supply Chain Management, Business, Operations Management, Supply Chain Analytics, or related field.1+ year(s) supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience OR equivalent experience.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Additional Qualifications:
Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field.5+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience OR Master's Degree in Engineering, Industrial Engineering, Business, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field.4+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience OR equivalent experience.6+ years experience in Supply Chain or a related functionProficiency in data analytics to include Excel, Power BI, etc.Lean-Six Sigma experience.Strong executive written and verbal communication skills. Proficiency in data analytics.Proven ability to operate in a dynamic, ambiguous environment. Prior experience in Spares and / or Fulfillment processes, preferably in the high-tech industry. Masters degree in Supply Chain, Operations, Engineering or Business.Demonstrated history of driving cross-functional teams to solve complex business challenge.
Supply Planning IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: US corporate pay information | Microsoft Careers
Microsoft will accept applications for the role until August 28th, 2025
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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