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Job Details
Posted date: Jan 22, 2026
There have been 12 jobs posted with the title of Supply Chain Program Manager all time at Microsoft.There have been 12 Supply Chain Program Manager jobs posted in the last month.
Category: Supply Chain Program Management
Location: Redmond, WA
Employment type: Full-Time
Work location type: 3 days / week in-office
Role: Individual Contributor
Description
OverviewMicrosoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries.
Within CSCP, the Spares Supply Chain organization is reinventing and transforming the cloud service parts supply chain. Our goal is to ensure the right spare parts are in the right place at the right time to support global capacity requirements and make sure our customers have the cloud capacity they need when they need it.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. We are looking for a Supply Chain Program Manager to join us.
Responsibilities
Act as the single point of contact for datacenter stakeholders, enabling a timely response to any topic related to spares / warranty support, return merchandise authorization (RMA) replacements, resolution to support tickets, etc.) to include stakeholder engagements and escalation management. Ensure clarity of goals and objectives, inspiring others to deliver the roadmap of improvement opportunities while simultaneously executing and transforming the business. Build collaborative relationships with datacenter and campus contacts through regional partners, acting as the voice of the customer into the Spares and Warranty Supply Chain organization. Leveraging an understanding of internal customer roadmaps, feedback, business reviews, and analytics to drive clarity on key datacenter pain points and actions needed to ensure world-class spares availability and service. As a key role in the Spares Supply Chain organization and face to datacenters, ensure that new processes and systems impacting datacenter touch points are proactively understood, managed for risk, and implemented with success. Manage optimization and simplification in fulfillment processes and tools for the Spares and Warranty Supply Chain. Due to the high volume and dynamic nature of the spares fulfillment space, ensure clarity on high vs. low business impacting priorities and actions needed to scale to progressively increasing volumes.
Qualifications
Required qualifications
Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 3+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes
OR Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 4+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes
OR equivalent experience.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter
Preferred qualifications:
Proficiency in data analytics to include Excel, Power BI, etc. 
Lean-Six Sigma experience
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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