Job Details
Posted date: Aug 29, 2024
Category: Software Engineering
Location: Redmond, WA
Estimated salary: $215,800
Range: $137,600 - $294,000
Employment type: Full-Time
Travel amount: 25.0%
Work location type: Up to 50% work from home
Role: Individual Contributor
Description
With the rise of Artifiial Intelligence (AI) and cloud computing, microservices, and containerization, traditional monitoring tools and manual processes are no longer sufficient to ensure optimal performance, availability, and security. AIOps leverages machine learning, analytics, and automation to enable faster detection, diagnosis, and resolution of issues, as well as proactive prevention of problems before they occur. By analyzing large volumes of data from multiple sources, AIOps can identify patterns, anomalies, and correlations that would be difficult or impossible for humans to detect. This can help cloud engineers improve efficiency, reduce downtime, and enhance the overall user experience. In this AI and Cloud era, AIOps and AI-driven monitoring systems are becoming increasingly important for today's complex and dynamic cloud service systems.Brain is an intelligent AIOps health and monitoring platform designed and created to detect and prevent customer impacting health issues and automatically triage, diagnose, and mitigate them. It was first created to solve Azure and Microsoft cloud health and monitoring problems. As we continue to make rapid progress for our internal services, we are also starting to make it available for Azure customers. In addition to its intelligent capabilities around anomaly detection, auto triage, and issue prevention, we are also introducing LLM based copilot experience to provide on-call engineers with natural language user interface and a unified intelligence engine to drive AIOps scenarios.
We are seeking a Principal Software Engineer - AIOps for Brain Copilot team. You will be responsible for architecture, design, implement and scale Brain Copilot core engine, a critical and strategic component of Brain Copilot. You will lead efforts and discussions for the architecture of aspects of products/solutions. Independently creates and mentors others for a clear and articulated plan for testing and assuring the quality of solutions, and defines success for outcomes of tests. Leads identification of dependencies and the development of design documents for a product, application, service, or platform. Creates and applies metrics to drive the quality and stability of code, as well as appropriate coding patterns and best practices. Holds accountability for the impact of build deployments on both users and other services. Leads efforts to collect, classify, and analyze complex data and analyses on a range of metrics. Leads identification of internal tools and creation of new tools that will be useful for creating the product, determining if methods are still applicable for the current solution. Demonstrates and maintains an up-to-date understanding of both global and local regulations for technologies and system applications to ensure regulations are followed and met. Escalates situations internally to resolve complex blockers. Additionally, you will be expected to stay up to date with the latest trends and technologies in AIOps, GenAI/LLM, cloud computing, and related fields, and apply them to Brain Copilot as appropriate. This candidate will have a demonstrated technical background in software engineering, machine learning, and large cloud distributed service, as well as leadership, communication, and interpersonal skills.
Microsoft Azure Edge + Platform (E+P) is a globally distributed team of engineers, architects, program managers, product managers, business program managers, business administrators, user experience researchers and designers who are responsible for the platform for Microsoft and for delivering Microsoft’s edge vision. We create the most reliable and trustworthy OS and platform services to empower Microsoft and our customers to achieve more. We unlock the next wave of opportunity at the edge through an at-scale ecosystem driving widespread adoption of our Microsoft cloud services.
As a Principal Software Engineer - AIOps, you will be responsible for the following:
Leads the development of architecture and design documents and determines the technology that will be leveraged and how they will interact.Leads design discussions with the team and shares findings/learnings from investigations, holding ownership for design decisions. Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and resilience, maintainability, effectiveness, and return on investment (ROI). Creates and applies metrics to drive the quality and stability of code, as well as appropriate coding patterns and best practices. Holds accountability as a Designated Responsible Individual (DRI), working on call to monitor system/product/service for degradation, downtime, or interruptions. Leads efforts to reduce incident volume, looking globally at incidences and providing broad resolutions. Escalates issues to appropriate owners. Remains current by investing time and effort into staying abreast of current developments. Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale and shares knowledge with other engineers. Leads efforts to ensure the correct processes are followed to achieve a high degree of security, privacy, safety, and accessibility across solutions and teams. Creates and assures the presence of visible evidence to demonstrate compliance for products. Develops and maintains a deep understanding of the implications of onboarding new technologies following expectations of compliance at Microsoft. Defines and develops standardized, repeatable, scalable solutions to guarantee quality. Identifies best practices and coding patterns and provides deep expertise in the coding and validation strategy. Leads by example and mentors others to produce extensible and maintainable code used across products.
Qualifications
Required Qualifications:Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, or Python OR equivalent experience.5+ years of hands-on experience on leading architecture for large scale systems, designing and coding on mission critical scalable distributed services and running live sites. Other Requirements
Background Check: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
Master's Degree in Computer Science or related technical field. 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field. 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Software Engineering IC5 - The typical base pay range for this role across the U.S. is USD $137,600 - $267,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,400 - $294,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until Spetember 12, 2024.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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