Job Details
Posted date: Aug 29, 2024
There have been 7 jobs posted with the title of Site Reliability Engineer all time at Microsoft.There have been 7 Site Reliability Engineer jobs posted in the last month.
Category: Software Engineering
Location: Redmond, WA
Estimated salary: $153,550
Range: $98,300 - $208,800
Employment type: Full-Time
Travel amount: 25.0%
Work location type: Up to 100% work from home
Role: Individual Contributor
Description
We are looking to hire a Site Reliability Engineer to join our team. Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure Customer Experience Platform (CXP) team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work.We are part of the Azure engineering organization and consider great customer experiences critical to the overall success of Azure. We create, define, and lead product offerings that set our customers up for success, empower them to solve problems, and ensure they have a phenomenal experience if they need support. We empower 200+ product groups across Azure with apps, platforms, intelligent insights, and all the capabilities needed to enable consistent and excellent customer experiences across Azure services.
Every day, our customers stake their business and reputation on our cloud. You can help CXP provide our customers with the world-class cloud services they need to succeed.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Participate in on call coverage rotation (approx. 15% of time) for platform incident/crisis management. Collaborate closely with Engineering/Program Management (PM) to drive product improvements based on customer signals.Improve Customer experience by analysing signals from various sources, driving Root Cause Analysis (RCA's) and Service improvements involving bug fixes.You will work on continuously improvementing the Azure platform incorporating feedback from internal/external customers.Identify requirements for increased customer resiliency and platform reliability.Identify implementation of customer centric mitigation levers and playbooks for Operations.Participate in the design of the next architecture for Cloud infrastructure services, focusing on strategic customer scenarios.Embody our culture and values.
Qualifications
Required/Minimum Qualifications4+ years technical experience in software engineering, network engineering, or systems administrationOR Bachelor's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical experience in software engineering, network engineering, or systems administration.OR Master's Degree in Computer Science, Information Technology, or related field.Other Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.Preferred/Additional Qualifications
5+ years technical experience in software engineering, network engineering,OR systems administrationOR Bachelor's Degree in Computer Science, Information Technology,OR related field AND 2+ years technical experience in software engineering, network engineering,OR systems administrationOR Master's Degree in Computer Science, Information Technology,OR related field AND 1+ year(s) technical experience in software engineering, network engineering, 1+ year(s) people management experience.Proven experience in Service Engineering experience in 24 x 7 x 365 enterprise environments.Technical experience on Azure services and capabilities and/or cloud platforms, understand.Fluency in one or more automation languages (PowerShell, CLI etc.).Understand High Availability, Disaster Recovery, Business Continuity, Performance TuningProven knowledge of Windows Platform or Linux, developer tools and ability to diagnose and debug user code.Site Reliability Engineering IC3 - The typical base pay range for this role across the U.S. is USD $98,300 - $193,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $127,200 - $208,800 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until September 3, 2024.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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