Job Details
Posted date: Sep 05, 2024
There have been 13 jobs posted with the title of Principal Program Manager all time at Microsoft.There have been 13 Principal Program Manager jobs posted in the last month.
Category: Program Management
Location: Redmond, WA
Estimated salary: $215,800
Range: $137,600 - $294,000
Employment type: Full-Time
Travel amount: 25.0%
Work location type: Up to 100% work from home
Role: Individual Contributor
Description
We are looking to hire a Principal Program Manager to join our team. The Azure Customer Experience Platform (CXP) team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work.As a Principal Program Manager in the Azure Customer Experience (CXP) Growth and Innovation team, you will lead a team of program managers focused on technical enablement for Independent Software Vendors (ISVs), Startups, and Digital Natives building their solutions and applications on Microsoft Azure. Our diverse team, comprised of Microsoft engineers and program managers worldwide, helps software companies design, build, deploy, and stabilize their applications successfully while driving the Microsoft cloud platform forward. We engage across a diverse range of ISVs, from early-stage startups to large globally managed partners.
This opportunity will allow you to accelerate your career growth, collaborate with a team of diverse and talented individuals, work with game-changing ISVs and startups at the leading edge of technology, and operate across dynamic industry, technology, and business segments. This is a remote work position with limited onsite travel.
We are not looking for people who know it all, we are looking for people who want to learn it all. We value the input of people who aren’t afraid to learn all the time and embrace mistakes as they continuously improve both our services and themselves. If you are excited by this type of challenge and you love to work in groups of people who are similarly excited: come join us!
Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide our customers with the world-class cloud services they need to succeed.
This role supports flexible work from home with occasional in-office meetings.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Customer Engagement:
Collaborate with leading edge strategic ISVs and promising startups worldwide.Partner with engineering colleagues to help ISVs and startups deploy secure, scalable solutions on Azure.Manage communication and service improvements focused on quality, resiliency, and security.Provide timely guidance to customers alongside engineers for application planning, building, and deployment on Azure.Analyze feedback to inform product development and advocate for ISV and startup needs.Evaluate and approve project-based engagements based on criteria, focus, and impact.Collaboration and Stakeholder Management:
Collaborate across teams, geographies, and roles to drive meaningful actions and influence strategy.Manage key stakeholder relationships to align technical and business priorities.Customer Focus and Data-Driven Improvement:
Gather and analyze data to identify opportunities for improving customer experience and platform quality.Maintain a high bias for action to influence outcomes and develop scalable strategies.Focus on enhancing the ISV and startup customer experience on the Azure platform.Inclusive Team Environment:
Foster a supportive and inclusive team atmosphere.Promote open collaboration, direct feedback, and transparency.Strategic Planning and Alignment:
Plan capacity and prioritize workstreams.Align team efforts with organizational Objectives and Key Results (OKRs).Partner with engineering to drive Key Initiatives and Projects.Identify, propose, and drive experiments and pilots to move the team and Microsoft forward as the platform of choice for ISV and startups.Other:
Embody our culture and values
Qualifications
Required/Minimum QualificationsBachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 6+ years experience in engineering, product/technical program management, data analysis, or product developmentOR equivalent experience.3+ years experience leading cross-functional and/or cross-team projects.1+ year(s) of experience in Azure services and capabilities or similar cloud platforms.Other Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Additional or Preferred Qualifications
Bachelor's Degree Computer Science, Engineering, Data Science, Math, Business,OR related field AND 12+ years experience in engineering, product/technical program management, data analysis,OR product developmentOR equivalent experience.2+ years experience working directly with/in ISV, Startup, and/or Digital Natives software companies.5+ years experience in direct customer-facing services delivery role.
Customer Experience Program Mgmt IC5 - The typical base pay range for this role across the U.S. is USD $137,600 - $267,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,400 - $294,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until September 10, 2024.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
#AzCXP
Check out other jobs at Microsoft.