Job Details
Posted date: Aug 06, 2025
There have been 53 jobs posted with the title of Principal Program Manager all time at Microsoft.There have been 53 Principal Program Manager jobs posted in the last month.
Category: Program Management
Location: Redmond, WA
Estimated salary: $222,050
Range: $139,900 - $304,200
Employment type: Full-Time
Travel amount: 50.0%
Work location type: Up to 100% work from home
Role: Individual Contributor
Description
The Business & Industry Copilots (BIC) group is a rapidly growing organization that is responsible for the Microsoft Dynamics 365 suite of products, Copilot Studio, Power Apps, Power Automate, Dataverse and more. Microsoft is considered one of the leaders in Software as a Service in the world of business applications and this organization is at the heart of how business applications are designed and delivered.Microsoft Power Platform is a low-code platform that allows users to rapidly build customized end-to-end business solutions. Microsoft Copilot Studio is a graphical, low-code tool for building agents and agent flows. As Satya mentioned in the FY 2025 Q3 Earnings call, Power Platform has more than 56 million monthly active users and Copilot Studio is used by more than 230,000 organizations – including 90% of the fortune 500.
The Power Platform and Copilot Studio Customer Advisory Team (Power CAT) is an agile customer-facing team within the Business & Industry Copilots (BIC) engineering group, helping customers drive up the adoption of Power Platform & Microsoft Copilot Studio products.
We are looking for a Principal Program Manager to join our Copilot Studio CAT team.
This role will allow you to work closely with some of the most strategic customers for Microsoft Copilot Studio and enable them to be successful in their adoption and implementation to solve their business challenges and realize value. You will also be able to influence the product strategy and roadmap through customer feedback.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Be technically proficient to communicate with the customer team to increase confidence in the product capabilities & drive adoption. Own the relationships with multiple stakeholders within the customer accounts (ranging from members of the leadership team to architects & partners) to drive adoption & unblock issues. Deeply understand the technical challenges, constraints and blockers faced by customers and provide recommendations for solving these challenges by suggesting multiple solutions and workarounds along with pros and cons for each approach, to enable the customer / partner team to successfully deploy solutions in production. Influence various product team owners to prioritize product features that are blocking customer scenarios by sharing feedback and by leveraging leadership escalation, as necessary. Be the bridge between engineering & customer teams and own action items from customer engagements and drive them to completion by sharing regular updates to all the stakeholders, identifying the right owners for each action item, and regularly following up with the owners to completion. Travel: Occasional travel (25% to 50%) is expected in this role. Embody our Culture and Values
Qualifications
Required Qualifications:Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. 1+ year (s) of experience with AI application or conversational AI platform development and solution architecture experience. 2+ years of experience with key Power Platform and Copilot Studio technologies and areas (ie Microsoft Copilot Studio / Power Virtual Agents, Power Platform governance, security, and administration, Power Platform Application Lifecycle Management, Power Platform no-code, low-code, and pro-dev extensibility patterns)
Other Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
Familiarity with the concepts of Generative and Agentic AI Customer Experience Program Mgmt IC5 - The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until August 11, 2025.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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