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Job Details
Posted date: Aug 20, 2024
There have been 160 jobs posted with the title of Principal Product Manager all time at Microsoft.There have been 160 Principal Product Manager jobs posted in the last month.
Category: Product Management
Location: Redmond, WA
Estimated salary: $215,800
Range: $137,600 - $294,000
Employment type: Full-Time
Travel amount: 25.0%
Work location type: Up to 50% work from home
Role: Individual Contributor
Description
Are you passionate about delivering value to customers by building scalable products? Do you want to be at the forefront of building AI-led products? Are you excited about reimaging products and driving cross-org stakeholder alignment to see those products come to life?As a Principal Product Manager on the Azure Customer Expereince (CXP) Team, you will join our team to help drive the next generation of our reliability and quality experiences. Focused on harnessing the power of AI with discovered data insights to drive services to understand, prioritize and mitigate their overall risk posture to set our customers up for success. We empower 200+ product groups across Azure with apps, platforms, intelligent insights, and all the capabilities to drive world class customer experience across Azure services.
You will work with internal customers to learn their needs, use data and insights to drive decision making, develop product vision, partner with the software engineering leaders to develop product roadmaps and drive and own product launch. You will also own tracking Customer Satisfaction (CSAT) of your customers and continue to iterate on product vision and strategy to ensure the product is delivering excellence and customer satisfaction. Executive engagement and stakeholder management is critical to success in this role to ensure that we continue to iterate based on evolving business needs.
We are a team that loves big opportunities and as part of Azure we have consistently innovated and created new solutions to solve some of our most interesting problems. We value diverse opinions and new, forward-thinking ideas. We have customer empathy and delight in understanding our customers’ needs. We use data and Key Performance Indicator (KPIs) to guide, improve and grow the success of our programs.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
The role involves collaborating closely across executive stakeholders on the Azure leadership team, multiple cross-org leaders as well as software engineering leaders. You are the lynchpin and the owner of the product vision and strategy.
• Understand the customer persona – who are we solving for? What are their
needs?
• Understand competitive products – are there other products that compete with
your product? What is the unique proposition for this product?
• Design product vision and strategy – What will this product deliver?
• Drive product requirements definition, product planning and product design
(including writing PRDs) of new features and enhancements 
• Own all stakeholder management - clearly communicate product benefits to our
users and internal stakeholders and create feedback loops so that we can iterate
effectively.
• Partner with the Azure CXP Software Engineering (SWE) leader to ensure that
we have a clear plan for feature build and product roadmap stays on track.
• Anticipate, identify, and mitigate blockers to customer success goals  
• Work closely with the Data Science team to ensure we are tracking measurable
impact of the product
• Share actionable insight, learnings, feedback to drive continuous improvements 
Other
Embody our Culture and Values
Qualifications
Required/Minimum Qualifications• Bachelor's Degree AND 8+ years experience in Product/service/
project/program management or software development
o OR equivalent experience.
• 8+ years of experience in end-to-end product strategy and program
management preferably including AI-based products.
• 5+years of experience leading product management teams and/or cross-org
leadership experience.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred/Additional Qualifications
• 2+ years of practical experience in AI techniques & tools, as evidenced by
prior projects  
• Functional understand and/or prior hands-on experience with Large Language
Models (LLM) such as OpenAI and others, Azure AI, Azure Machine Learning
(ML) or their equivalent is preferred  
• Proven success with product strategy and products for Microsoft Azure (internal
or external facing)
• Experience with enterprise solutions and a deep technical understanding of
software and hardware. 
• People Management Experience leading product management teams if we
decide to grow a team under this role as the products expand in scope.
• Customer focus and a deep commitment to delivering products that create
customer value and delightful experiences  
• Executive management skills and proven success in driven alignment for
strategic priorities.
• Ability to think through measurable impact for the business and drive data-
driven decision making.
• Problem solving and conflict-resolution skills across a set of technical, product,
and business challenges  
• Relationship building capabilities – this role has stakeholders across many
organizations
• Effective communication skills with a broad range of audiences and ability to
influence without authority  
• Passion for technology, quality and security
• Proven presentation and evangelism capabilities.
Product Management IC5 - The typical base pay range for this role across the U.S. is USD $137,600 - $267,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,400 - $294,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until September 3, 2024.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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