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Job Details
Posted date: Dec 04, 2025
There have been 2 jobs posted with the title of Principal Product Manager - MAI Monetization - CRM Insights all time at Microsoft.Category: Product Management
Location: Redmond, WA
Estimated salary: $247,100
Range: $163,000 - $331,200
Employment type: Full-Time
Work location type: 4 days / week in-office
Role: Individual Contributor
Description
OverviewEmpower sellers to deliver AI-enabled insights to customers. Push the boundaries of a CRM. Drive innovation that runs our ads business.
At Microsoft AI Monetization, we're building the future of intelligent systems that power our global sales and marketing teams.
We’re looking for a Principal Product Manager - MAI Monetization - CRM Insights to lead the vision and execution of generating bespoke sales insights that drive incremental revenue for the business and for our end customers.
This is your opportunity to transform how sales teams work with their customers and what an intentionally built sales platform can do to grow the business. This role focuses on building insights that are tailored for the Ads business to support seller<>advertiser conversations. This role will continuously hunt down and refine these insights that they then will integrate into the right planning and pitching workflow in partnership with other Product Managers that operate the broader CRM and Marketing Technology ecosystem.
We are committed to inclusive design and creating products that empower people of all backgrounds to do their best work. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  
Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.
Responsibilities
Build out a sales intelligence platform that synthesizes, prioritizes, and delivers customer insights that integrate into relevant sales workflows, with measurable business impact. Lead product vision, strategy, and execution of roadmap for developing insights.Scaled monitoring of anomalies in customer campaign performance and predicted spend patterns that immediately notifies sellers to act with customers. Share of wallet benchmarks to motivate upselling and x-selling opportunities for strategic customer conversations. Customer conversational insights that mine all customer touchpoints to identify best practices and identify new coaching opportunities for managers. Partner with UX, data science and engineering to ensure thoughtful development of new models, validation through prototypes, and measurement of impact. Partner with business and finance to identify new areas of growth as the Microsoft’s ads business grows.
Qualifications
Required Qualifications:
Bachelor's Degree AND 10+ years experience in product/service/program management or software development OR equivalent experience.
Preferred Qualifications:
Bachelor's Degree AND 12+ years of experience in product/service/project/program management or software developmentOR equivalent experience.Deep knowledge of Machine Learning techniques and applying them to solve business problems.3+ years experience delivering products that include Advertising technology.5+ years experience building CRM systems and working with sales organizations.
#MicrosoftAI
Product Management IC6 - The typical base pay range for this role across the U.S. is USD $163,000 - $296,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $220,800 - $331,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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