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Job Details
Posted date: Aug 05, 2024
Category: Learning
Location: Redmond, WA
Estimated salary: $147,550
Range: $94,600 - $200,500
Employment type: Full-Time
Travel amount: 25.0%
Work location type: Up to 50% work from home
Role: Individual Contributor
Description
Guided by our leadership principles and our company values, the Learning & Organizational Capability (LOC) Team aims to create an environment where every employee can do their best work. We thrive in an environment where inclusion and openness are valued. We believe that innovation only truly happens when we explore diverse perspectives and have the freedom to take risks and learn from failure. We only truly succeed when we bring ingenuity, simplicity, and humanity to the solutions we create for our learners. We are compelled to make new breakthroughs in learning design that not only helps our employees but positively disrupts and democratizes education for the world. We work with integrity and obsess about helping our learners achieve their goals and realize their purpose at Microsoft. Together, we are on a path to empower the world through learning.As part of enabling this transformation, we have an opportunity to help drive learning as a key differentiator for Microsoft. The Leadership Development Team is seeking a Leadership Development – Learning Specialist to join us who is motivated and passionate about developing the skills and abilities needed to successfully manage programs through complex changes to meet the challenges of the future.
In this role, you will have the opportunity to use your project management and learning expertise to run scaled Leader development programs, continuously improving operations to drive efficiency and effectiveness. This will include working to make sure the programs have the impact and consumption required across our executive leaders.
If you enjoy working across boundaries, are energized by partnering with a large set of executive stakeholders across Human Resources (HR) and Talent Management with a goal of driving operational efficiencies, scaling our programs and increasing their impact then this role is for you.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Program Planning and Development
Develops, guides, and manages learning programs and initiatives for relevant audiences by identifying organizational needs, securing resources, driving awareness and alignment with executive stakeholders, and prioritizing work. Drives the demand planning and scaling of programs in alignment with the organization KPI’s for the most impact . Consolidates and connects information across a variety of inputs to build holistic planning in a given segment, coordinate integration efforts, and define the skilling story. Supports and prioritizes short and long-term planning efforts that capture the voice of the learner. Defines and scopes learning objectives, outcomes, and what others should do with them using a learner-centric approach. Determines how to best leverage and apply resources available across the business to execute on the plan, leveraging economies of scale and driving improvements where applicable. Manages financial planning and forecasting and determines budgets through assessing organizational and financial trends.
Program Execution
Leads the implementation of core learning programs and systems at a regional level including using the learning process and technology to drive efficiencies and improvements in learner experience. Drives the content improvement process through collecting, examining, and incorporating 360-degree feedback and data to make content adjustments. Implements and executes tactically on a strategic end-to-end learner journey and collection of learning experiences and programs. Drives the mapping of the necessary points of engagement with relevant stakeholders to enable program and content execution and address operational needs.
Program Success Analysis and Metrics
Drives the use of data to evaluate relationships and trends across data, create and tell the data story, define capability gaps for the business, improve benchmarking, and drive learning priorities through learner-centric methodology. Drives assessment and change management of learning programs and content to determine how they are being consumed by stakeholders. Executes on and enables the usage of internal and external tools and business intelligence (BI) systems to pull appropriate data in partnership with relevant BI teams and leaders. Drives the evaluation and analysis of programs’ effectiveness by evaluating learning survey analyses, including program metrics (e.g., user satisfaction, participation in the program), return on investment (ROI), behavior change, and business impact. Disseminates key performance indicators (KPIs) and the data story broadly with relevant stakeholders and makes recommendations for how to achieve target metrics. Acts as a subject matter expert of the competition and landscape to improve company offerings.
Stakeholder/Customer Collaboration
Exemplifies best practices in identifying and developing relationships with key stakeholders/partners across audiences, business units, or verticals/industries to represent their learning-related needs. Acts as a customer/stakeholder advocate by integrating their feedback into the program/content development process and aggregating with feedback from peers. Leverages deep expertise of local/regional and global perspectives and drives consistent diversity and inclusion efforts with all key learning stakeholders. Designs and maintains rhythm of business playbooks with key stakeholders and leaders. Communicates learning and development approaches to executive leaders and stakeholders to educate them on and influence buy in and implementation of solutions.Other
Embody our culture and values
Qualifications
Required/Minimum QualificationsVocational qualification or higher education degree (e.g., Bachelor's Degree) AND/OR 2+ years experience in Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management
OR Master's Degree or equivalent AND/OR 1+ year(s) experience in Learning and Development, relevant technical roles, business development, quota management, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project managementOR equivalent experience.
Additional or Preferred Qualifications
Vocational qualification or higher education degree (e.g., Bachelor's Degree) AND 8+ years experience in Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project managementOR Master's Degree or equivalent AND 6+ years experience in Learning and Development, relevant technical roles, business development, field or sales, human resources (HR), customer success, or program/project managementOR equivalent experience.Continuous Improvement methodologies such as Six Sigma Lean. Microsoft Fundamentals, Coaching (e.g., International Coaching Federation), Project and/or Program Management Professional, or a similar certificate.Demonstrates commitment to career development and continuous or consistent learning through formal and informal efforts (e.g., change management, design thinking, management training, online courses).Integrated Learning IC4 - The typical base pay range for this role across the U.S. is USD $94,600 - $183,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $122,000 - $200,500 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until August 12, 2024.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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