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Job Details
Posted date: Oct 03, 2024
Category: Business Operations
Location: Redmond, WA
Estimated salary: $119,200
Range: $75,100 - $163,300
Employment type: Full-Time
Travel amount: 25.0%
Work location type: Up to 50% work from home
Role: Individual Contributor
Description
Microsoft Corporation has an immediate opening for a Law Enforcement Response Specialist to join it's Law Enforcement and National Security (LENS) team. The successful candidate will be highly-organized, motivated, and comfortable with working both independently and as part of a global team.LENS is part of the Privacy, Safety and Regulatory Affairs (PSRA) organization within Corporate, External and Legal Affairs (CELA). As part of PSRA, the LENS team is responsible for balancing public safety and global trust in Microsoft through principled advocacy and compliance with government demands for data that respect the rule of law and our customers’ privacy. LENS provides this support for Microsoft’s online services such as Outlook.com, OneDrive, Xbox Live, Skype, M365 and Azure.
Within the Global LENS team, Law Enforcement Response Specialists review and respond to criminal and civil legal demands in compliance with Microsoft’s lawful access policies, customer commitments, and applicable laws. Specialists are responsible for ensuring that these requests are processed both expeditiously and accurately. This requires a keen eye for detail, superior judgement, and effective multi-tasking abilities.
In addition to responding to legal demands, Law Enforcement Response Specialists also assist other teams at Microsoft in support of the company’s commitments to customer security and digital safety. These teams are engaged in the detection and prevention of child exploitation, cybercrime, business email compromise, and other enforcement efforts to protect our customers’ security and privacy. The role also involves regular engagement with law enforcement agencies, providing training on Microsoft’s policies and process.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
#CELA
Providing timely and accurate responses to legal demands from global law enforcement authorities consistent with Microsoft’s lawful access policies, customer commitments, and applicable laws.Management of sensitive legal escalations as part of a team of attorneys, product specialists and engineers.Participation in the LENS emergency response team on-call rotation, which provides 24/7 support for emergency law enforcement escalations.Engaging with government authorities and other CELA contacts to respond to process and policy questions, and to resolve legal document ambiguities.Improving operational efficiencies by contributing to policies and procedures, and by providing feedback to engineering teams responsible for LENS-specific tools.Other
Embody our culture and values
Qualifications
Required QualificationsBachelor's Degree in Business, Operations, Finance or related field AND 2+ years work experience in program management, process management, process improvementOR equivalent experience.2+ years experience handling law enforcement, privacy, security, or incident response requests either in the government, telecommunications, or the technology industry.2+ years experience with privacy laws, data retention laws, and/or surveillance laws Additional/Preferred Qualifications
CIPP privacy compliance certification, or the ability to obtain and maintain certification2+ years experience with the operation and monitoring of corporate compliance programs, and/or business process managementOther Qualifications:
Ability to meet Microsoft, customer and/or government security screening requirements. These requirements include, but are not limited to the following specialized security screenings:Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Business Program Management IC3 - The typical base pay range for this role across the U.S. is USD $75,100 - $148,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $98,800 - $163,300 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 24, 2024.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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