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Job Details
Posted date: Jun 10, 2025
There have been 2 jobs posted with the title of Law Enforcement Response Specialist all time at Microsoft.Category: Business Operations
Location: Redmond, WA
Estimated salary: $122,400
Range: $76,800 - $168,000
Employment type: Full-Time
Travel amount: 25.0%
Work location type: Microsoft on-site only
Role: Individual Contributor
Description
Microsoft Corporation has an immediate opening for a Law Enforcement Response Specialist to join its Law Enforcement and National Security (LENS) team. The successful candidate will be highly organized, motivated, and comfortable working both independently and as part of a global team.LENS is part of the Global Affairs organization within Corporate, External and Legal Affairs (CELA). As part of Global Affairs, the LENS team is responsible for balancing public safety and global trust in Microsoft through principled advocacy and compliance with government demands for data that respect the rule of law and our customers’ privacy. LENS provides this support for Microsoft’s online services such as Outlook.com, OneDrive, Xbox Live, Skype, M365 and Azure.
Within the global LENS team, response specialists review and respond to criminal and civil legal demands in compliance with Microsoft’s lawful access policies, customer commitments, and applicable laws. Specialists are responsible for ensuring that these requests are processed both expeditiously and accurately. This requires a keen eye for detail, superior judgement, and effective multi-tasking abilities.
In addition to responding to legal demands, Specialists also assist other teams at Microsoft in support of the company’s commitments to customer security and digital safety. These teams are engaged in the detection and prevention of child exploitation, cybercrime, business email compromise, and other enforcement efforts to protect our customers’ security and privacy. The role also involves regular engagement with law enforcement agencies, providing training on Microsoft’s policies and process.
Providing timely and accurate responses to legal demands from global law enforcement authorities consistent with Microsoft’s lawful access policies, customer commitments, and applicable laws.Management of sensitive legal escalations as part of a team of attorneys, product specialists and engineers.Participation in the LENS emergency response team on-call rotation, which provides 24/7 support for emergency law enforcement escalations.Engaging with government authorities and other CELA contacts to respond to process and policy questions, and to resolve legal document ambiguities.Improving operational efficiencies by contributing to policies and procedures, and by providing feedback to engineering teams responsible for LENS-specific tools.
Qualifications
Required/Minimum QualificationsBachelor's Degree in Business, Operations, Finance or related field AND 2+ years work experience in program management, process management, process improvementOR equivalent experience.Proficient in using Microsoft Office products and at finding solutions to routine technical issuesPreferred/Additonal Qualifications
Detail-oriented, well-organized, proactive solution-based problem solver
Flexibility with multi-tasking functions in a dynamic environment and the ability to prioritize concurrent high-profile issuesCapable of accommodating fluctuations in work demandsAbility to understand a variety of technologies, business interests, and political and regulatory goalsWorks with cross-functional stakeholders (e.g., Operations Program Management, Attorneys and Engineering) to execute and improve fulfillment execution.Advanced analytical, research and writing capabilities; negotiation, and interpersonal skillsAbility to work independently, pragmatically, proactively, and efficiently on a wide variety of tasks in a fast-paced environmentPrior experience handling law enforcement, privacy, security, or incident response requests either in the government, telecommunications, or the technology industry.Prior experience with privacy laws, data retention laws, and/or surveillance lawsCIPP privacy compliance certification, or the ability to obtain and maintain certificationExperience with the operation and monitoring of corporate compliance programs, and/or business process managementFamiliarity with the technology industry and the impact of social media is highly desirableBusiness Program Management IC3 - The typical base pay range for this role across the U.S. is USD $76,800 - $151,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $100,800 - $168,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until June 16, 2025.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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