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Job Details
Posted date: Sep 17, 2024
Category: Marketing
Location: Redmond, WA
Estimated salary: $133,200
Range: $83,400 - $183,000
Employment type: Full-Time
Travel amount: 25.0%
Work location type: Up to 50% work from home
Role: Individual Contributor
Description
The Global Web Delivery Lead, Consumer Web is responsible for overseeing implementation, execution, and quality control on three of Microsoft’s largest consumer marketing websites (Surface, Windows and Copilot); capacity planning delivery team scope and efficiency; driving project management workflow improvements; owning, managing and collaborating delivery team processes, partners, and vendors; partner across Microsoft teams and external vendors to get the work executed; managing and juggling large complex projects; ensuring security and compliance on all sites; leading localization workstreams; maintaining high bars of quality assurance and efficient quality control processes; and, enhancing overall user experiences.User Experience: Focusing on creating a seamless and positive user experience, including site navigation and accessibility.Collaboration: Work collaboratively across key groups within Microsoft including GTM, Web, Legal, Web Production, Strategy, Analytics, and Reporting teams to ensure successful content creation, review approval, launch, reporting, and insights.Content Management: Manage web content updates to existing experiences, including text, images, and multimedia elements to ensure fresh and relevant content.Quality Assurance: Ensure the quality of web content and functionality through rigorous testing and revision processes for all markets.Localization: Lead the localization approach for all web sites, including high-quality localization based on market variations, market review, localization quality testing, and loc process optimization. Project Management: Develop a robust workback schedule with input from all key partners and ensure all deadlines and budget considerations are met.Vendor Management: Lead and coordinate with external vendors across all consumer web experiences (Surface, Windows and Copilot) to ensure accurate, timely and confidential global web launches. Coordinating with external vendors for services such as hosting, security, and third-party integrations.Analytics and Reporting: Monitor web analytics to gauge site performance and make recommendations for improvements based on data insights.Security and Compliance: Ensuring the website complies with legal requirements, such as GDPR, and maintaining high standards of cybersecurity. Innovation: Keep abreast of the latest web technologies and trends to drive continuous improvement and innovation in web delivery, including AI, Copilot, 3D rendering, and other applicable technology and technology providers.Forward Looking: Identify, mitigate and plan for future requirements and requirement gaps in our tools, platforms and resources. Embody our culture and values
Qualifications
Required/Minimum QualificationsBachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 1+ year(s) integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related work experienceOR equivalent experience.1+ years of experience in web operations, delivery, site management, analytics or equivalent experience.
Additional or Preferred Qualifications
Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 3+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related work experienceOR equivalent experience.Demonstrated ability to load balance key competing web and business priorities across a highly matrixed organization while juggling multiple high-priority projects.Experience with content management systems (CMS) including Adobe and experience with web development frameworks, and knowledge of web design principles.Ability to storm and form new partnerships and relationships for high-touch collaboration Understanding of site optimization best practices and how to apply them to web delivery and operations. Excellent written and verbal communication skills, with the ability to create high-quality content. Project management skills, with the ability to manage multiple projects and priorities simultaneously. Ability to work collaboratively across multiple teams and stakeholders. Analytical skills, with the ability to analyze data and provide actionable insights.
Integrated Marketing IC3 - The typical base pay range for this role across the U.S. is USD $83,400 - $167,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $108,900 - $183,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until September 24, 2024.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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