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Job Details
Posted date: Nov 12, 2024
Category: Business Operations
Location: Redmond, WA
Estimated salary: $214,300
Range: $129,200 - $299,400
Employment type: Full-Time
Travel amount: 25.0%
Work location type: Up to 50% work from home
Role: Individual Contributor
Description
The Global Device Customer Operations Team is seeking a compelling Director, Global Supplier-Partner Development Manager in Redmond, WA.The Director- Global Strategic Supplier and Partner Development will directly lead the BPO practice (Business Process Outsourcing) on a global basis for supply chain, along with ensuring an ecosystem of partners work together with against a collective roadmap. Working with executives to tactical teams is an exciting opportunity. This role will reengineer and transform how we operate internally and externally
This role is central to supply chain strategy and execution, internal functions and customer experience. You will be empowered to drive transformation; process, technical and people change management.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Represent Microsoft Devices Supply Chain with supplier-partners, ensuring constant advancement of efficiency, customer experience and applied technologies. Lead BPO provider to ensure order management, customer queries, supply chain transactions and channel inventories are fully optimized. Bridge an ecosystem of providers to lead a cohesive and collective roadmap to deliver supply chain strategy, including advanced technologies. Drive consistent improvements on technical solutions, process and organizational (internal and external). Ensure all processes and interactions deliver on Microsoft compliance, security, privacy and all policies. Reinvent commercial constructs in line with future vision. Role may expand to include people and functional management
Qualifications
Required QualificationsBachelor’s Degree in Business, Operations, Finance or related field AND 8+ years work experience in program management, process management, process improvementOR equivalent experience6+ years supply chain, program management, customer relations, supplier relations, or sales operations experience. Other Requirements
Ability to meet Microsoft, customer and/or government security screening requirements that are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Citizenship & Citizenship Verification: This role will require access to information that is controlled for export under export control regulations, potentially under the U.S. International Traffic in Arms Regulations or Export Administration Regulations, the EU Dual Use Regulation, and/or other export control regulations. As a condition of employment, the successful candidate will be required to provide proof of citizenship, U.S. permanent residency, or other protected status (e.g., under 8 U.S.C. § 1324b(a)(3)) for assessment of eligibility to access the export-controlled information. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport. Lawful permanent residents, refugees, and asylees may verify status using other documents, where applicable.This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.
Preferred Qualifications
Bachelor's Degree in Supply Chain, Industrial Engineering, Information Technology, Business, Operations, Engineering, or related field is a plus. Customer channel management or sales operations experience. Demonstrated experience engaging customers, internal stakeholders, suppliers at multiple levels. Expereince driving technical and process improvements, along with roadmap planning. Successful leadership of cross-functional and external teams in a matrixed organization. Demonstrated managerial and leadership experience.Business Program Management IC6 - The typical base pay range for this role across the U.S. is USD $129,200 - $273,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $162,000 - $299,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until November 17, 2024.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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