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Job Details
Posted date: Feb 09, 2026
Category: Content Program Management
Location: Multiple Locations, Multiple Locations
Employment type: Internship
Work location type: 0 days / week in-office – remote
Role: Individual Contributor
Description
OverviewJoin us in Global Skilling and be a part of a team that is dedicated to maximizing human potential through transformative skilling experiences. Together, we will inspire skill development through world-class learning experiences for employees, customers, partners, and future generations.  
In today’s digital landscape, learning new skills has never been more important. Within the Short Form Skilling team, we are helping learners build skills faster with short video and digital content, activated on social platforms. We are focused on reaching new learners to help them thrive with the skills of the future, while driving business growth by expanding Microsoft’s presence among workforce audiences. 
As a Content Program Management Intern on the Business User Audience team, you will help deliver clear, relevant content for key business user audience scenarios. You will collaborate with partners to keep information accurate and up to date, support team leaders on content needs, and take ownership of tracking and communicating status across projects.
This role is 100% remote and may be performed from any US based location during the 8-week program which starts June 15, 2026, through August 7, 2026.  
Responsibilities
Support the creation and delivery of short‑form skilling content for business users to leverage AI tools like Copilot, helping gather requirements and curate learning experiences.
Contribute audience insights to shape skilling strategies by understanding business users’ skilling needs, preferences, and behaviors with a goal to upskill the business user to use AI more effectively.
Assist in developing engaging short form video content across learning channels, communities, events, and social platforms to reach and upskill new learners.
Monitor content performance and audience feedback to identify gaps and propose improvements that enhance the user experience.
Collaborate and participate in cross-group project work, including structured teardowns that surface issues, opportunities, and provide improvement recommendations across an end‑to‑end experience.
Learn and apply generative AI and Microsoft content guidelines (accessibility and inclusion) to support scalable, high‑quality content development.
Support project reporting and deliver a final presentation to Global Learning stakeholders, summarizing insights, learnings, and recommendations.
Qualifications
Required Qualifications:
Currently pursuing a Bachelor’s Degree in Technical Writing, Technical Communication, Communications, Business, Instructional Design, or related field during the academic term immediately before the internship.    
Must have completed at least 1 year of undergraduate studies. 
 
Preferred Qualifications: 
Experience with knowledge management and/or digital publishing modalities (e.g., Web, short form video, social media, scriptwriting).
Strong written and verbal communication skills, with the ability to turn complex ideas into clear, engaging stories for broad audiences and simple storytelling.
Demonstrate interest in learning, skilling, digital content creation, or AI technologies.
The base pay range for this internship is USD $5610.00 - $11010.00 per month. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $7270.00 - $12030.00 per month.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-intern-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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