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Job Details
Posted date: Oct 03, 2025
There have been 67 jobs posted with the title of Senior Business Program Manager all time at Microsoft.There have been 67 Senior Business Program Manager jobs posted in the last month.
Category: Business Operations
Location: Redmond, WA
Estimated salary: $169,750
Range: $116,900 - $222,600
Employment type: Full-Time
Travel amount: 25.0%
Work location type: 3 days / week in-office
Role: Individual Contributor
Description
Global SMB's mission is to help customers maximize Microsoft cloud solutions through a digital-led approach for Small and Medium Businesses. The Business Operations team supports Digital Sales by delivering high-quality customer experiences and fostering collaboration while promoting values such as diversity, wellbeing, and sustainability.We drive operational and go-to-market excellence for Azure SMB sales teams, focusing on growth, innovation, and process improvements. By analyzing sales performance and collaborating with stakeholders, we optimize seller operations and ensure strategic programs are implemented to achieve targets.
As a Senior Business Program Manager, you will lead change management to modernize our go-to-market approach, leveraging AI Agents and creative business processes. You will land sales initiatives, assess business health, and influence stakeholders to address challenges while driving digital transformation.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Driving AI adoption
Reimagine every layer of the BPM role to accelerate impact through AI.Reinvent Customer Engagement for our sales teams to adopt AI to help them build and accelerate pipeline.Run a v-team of stakeholders to project manage the development and implementation of Agents following all the compliance and security requirements as set out in MicrosoftTrusted advisor to sales leaders
Monitors sales performance to define/prioritize Correction of Errors and drive their execution and identifies revenue driver opportunitiesWorks with cross-functional stakeholders to design and operationalize new SMB sales motions and pilotsDeep understanding of health of business and act to address deviations.Define global initiatives with strategy stakeholders and ensure execution for growthGTM last mile activation
Coordinate targeted demand generation levers with Marketing.Activate and track execution of Solution Plays.Land and track the adoption of digital Signal guidance and the use of propensity models.Activate and track execution/utilization of sales programs, offers and contests.Project Management and change management
Manages complex projects from beginning to end and communicates status & risk to relevant stakeholders, and holds them accountable risk mitigation plansAligns stakeholder efforts to business impactDrives buy in and adoption of processes, tools and business priorities by following appropriate Change Management methodologiesOther
Embody our Culture and Values
Qualifications
Required/minimum qualificationsBachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvementOR equivalent experience.2+ years experience in cloud-based business with sales excellence or sales enablementExperience in time and project management, with a proven ability to lead and execute multiple concurrent workstreams effectivelyProven effectiveness collaborating across groups and driving multi-stakeholder planning processes to desired resultsAdditional or preferred qualificationsExperience supporting Microsoft sales organizations preferredManagement Consulting backgroundProsci certificationAble to positively manage ambiguity and complex, matrixed, & fast paced environmentsTeam player with a track record of helping others to achieve team goalsEstablished business acumen and mental agility to ramp quickly across diverse businesses and organizationsOutstanding verbal and written communication skills, with the ability to clearly articulate complex issues and formulate recommendations to a wide variety of stakeholdersDeep analytical skills and ability to use data to drive meaningful business decisions An owner mindset – biased toward action and able to positively influence across functional teamsProactive positive outlook and approach to change managementBusiness Program Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 10, 2025.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
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