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Job Details
Posted date: Dec 08, 2025
Category: Business Program Management
Location: Multiple Locations, Multiple Locations
Estimated salary: $151,450
Range: $96,500 - $206,400
Employment type: Full-Time
Work location type: 0 days / week in-office – remote
Role: Individual Contributor
Description
OverviewThe Commercial Solution Area and Cloud and AI Platforms (CAIP) Solution Area is pivotal in driving innovation and delivering comprehensive solutions to our customers. Our mission is to empower every person and every organization on the planet to achieve more by providing cutting-edge cloud and AI technologies. We are committed to enhancing customer engagement, optimizing business processes, and fostering a culture of continuous improvement and innovation.
The CAIP Go-to-Market (GTM) team connects product, field, and customer needs - building GTM plans, enabling field teams with programs, tools, and technical guidance, and partnering with engineering to refine products based on feedback.
The Azure Accelerate Tooling Lead is responsible for defining and executing the tool strategy, collaborating cross-functionally to ensure throughput and efficiency across systems, and building a tool experience for seller and agents that enables simpler and faster access to investments. This role drives innovation, user experience excellence, and operational effectiveness.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Tool Strategy & Roadmap ExecutionDefine and evolve the Azure Accelerate tool strategy with engineering, aligning with business and customer needs.Lead the development and execution of a comprehensive roadmap, prioritizing innovation, automation, and user experience improvements.Conduct gap analyses across tools and drive engineering requirements, ensuring on-time and high quality delivery as well as eadiness for scale.Offer Development & EnablementBuild and refine offers within Azure Accelerate tools, ensuring strategic alignment and scale.Partner with cross-functional teams to design, launch, and optimize offers, leveraging feedback for continuous improvement.Operations & Throughput ManagementCollaborate with Operations to ensure throughput and efficiency across systems,Monitor and optimize pipeline of requests, prioritizing based on strategic impact and operational capacity.Develop the reporting and analyze internal KPIs, driving actionable insights for program improvement.Stakeholder CollaborationCoordinate with cross-functional teams (engineering, finance, field, partners) to align strategy, resolve exceptions, and support program delivery.Represent the program in leadership reviews, providing insights on competitive positioning and operational performance.
Qualifications
Required/minimum qualifications
Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience.Additional or preferred qualificationsMaster's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience.Deep understanding of tooling and ability to convert business need into technical requirementsData, Reporting and Analytics: Develop the reporting to track and measure operational performanceProven ability to manage complex programs and launchesExpertise in project portfolio management, requirements gathering, and technology road mapping.Strong analytical skills in interpreting data, driving insights, and optimizing operational throughput.Experience in process automation, incident handling, compliance management, and reporting analysis.Excellent communication and leadership skills, with a track record of cross-functional team leadership and executive reporting.
Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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