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Job Details
Posted date: Dec 12, 2025
Location: Kirkland, WA
Level: Director
Estimated salary: $196,500
Range: $158,000 - $235,000
Description
Establish an Operational Maturity framework by defining and monitoring key metrics. Partner with Operations, Engineering, Product, and other stakeholders to improve processes and drive the roadmap. Oversee the planning and execution of program initiatives, working closely with stakeholders to establish goals, schedules, and milestones. Identify and resolve dependencies and execution issues, ensuring executives and stakeholders are informed of progress, risks, and issues. Foster relationships between cross-functional teams and manage communication of program status with executive stakeholders across various functions and time zones. Utilize your expertise, program management experience, and leadership to enhance processes, accelerate program delivery, and maintain high quality standards.Trust and Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
Within Compute, the Operational Excellence team deploys structured operational systems that maximize predictability, transparency, and speed by leveraging central analytics, data-driven decision making, and standardized process design that are resilient in an AI first future. It’s our goal to be the indispensable engine driving frictionless and operations that power an AI First Trust and Safety Compute. We lead with and establish collaborative ties across stakeholders to drive operational, maximize efficiency, and deliver solutions enabling business success.At Google we work hard to earn our users’ trust every day. Trust and Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
The US base salary range for this full-time position is $158,000-$235,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Qualifications
Minimum qualifications: Bachelor's degree or equivalent practical experience. 7 years of experience in scaled operations, Trust and Safety, program management, business strategy, or related fields.Preferred qualifications: MBA or Master's degree in a technical field. Certification in PMP (Project Management Professional) or Six Sigma. Experience in operational transformation and driving adoption for new processes. Experience implementing AI/ML or automation solutions within an operational environment. Experience in developing technical/operational strategies and translating them into actionable program/project plans. Excellent problem-solving capabilities for driving data-driven business decisions.
Extended Qualifications
Bachelor's degree or equivalent practical experience. 7 years of experience in scaled operations, Trust and Safety, program management, business strategy, or related fields.Check out other jobs at Google.