Boeing Senior Voice Tools Developer

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Job Details

Posted date: Mar 31, 2025

Category: Information Technology

Location: Kent, WA

Estimated salary: $147,750
Range: $120,700 - $174,800


Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Company is currently seeking a Senior Voice Tools Developer to join the Communication & Collaboration team in Berkeley, MO; Kent, WA; North Charleston, SC; Seal Beach, CA; or Seattle, WA.

As a Senior Voice Tools Developer, you will be designing, maintaining, and supporting software used in Workplace Solution Voice Service organization. The Voice Tools Developer will configure, maintain, and administrate COTS IT system monitoring and provisioning applications such as Integrated Research Prognosis, Tone Software ReliaTel, and Ventraq NetPlus. The Voice Tools Developer will also configure, maintain, and administer in-house Voice tools such as VoIP Engineering and Reporting Tools. As a Voice Tools Developer, you will be upgrading and patching Voice tools to keep them updated and compliant. The selected candidate will work with Voice Team to investigate and fix issues of the Boeing enterprise communication system.

Position Responsibilities:

Work with Voice Team to investigate and fix issues of the Boeing enterprise communication system.

Function as a liaison with product vendors on change requests and defect fixes on COTS applications

Develop and maintain reporting scripts and batch jobs

Generate reports.

Support Windows and Linux server administration

Support Oracle and Microsoft SQL Server database administration

Lead others to identify, evaluate and document complex computing system requirements

Lead activities to architect, design, build and test delivery systems and components

Provide technical leadership to evaluate product usability, affordability, functionality, security and performance to assess suitability for integration into delivery system environments

Provide technical support and consultation for the implementation and usage of complex delivery systems

Work with appropriate product vendor for improvements and issues not resolved in-house

Choose appropriate computing products and methods to ensure requirements are met for security, problem management, capacity/performance management and operational management

Coordination with customers and product vendors on break fix tickets and major incidents

Basic Qualifications (Required Skills/Experience):

5+ years of experience in different telephony systems and technologies (VoIP, Analog, PBX, etc.)

3+ years of experience with network protocols and/or routing table definition

3+ years of experience with LINUX and Windows operating systems at the system administrator level

Experience with MS SQL Server and Oracle

Experience with application development using Perl or Python programming languages

Preferred Qualifications (Desired Skills/Experience):

Bachelor's degree or higher

Experience with common scripting tools such as Perl, Shell, etc.

Experience with Cisco and Microsoft (MS Teams) infrastructure

Experience with Operating Systems such as UNIX, Linux and Windows Server

Experience with database systems such as SQL Server, MySQL and Oracle SQL

Experience with Visual Basic for Application – VBA Code

Experience with Microsoft PowerShell scripting

Experience with network monitoring tools and protocols such as SNMP

Experience with web and application servers such as Apache HTTP Server, Apache Tomcat and MS IIS

Experience with collaborate multi-functionally with different departments and vendors

Experience with working independently to solve challenging problems

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $120,700 – $174,800

Applications for this position will be accepted until Apr. 09, 2025

Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.



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