Job Details
Posted date: May 11, 2026
There have been 2 jobs posted with the title of IT Support Technician - Contract - Onsite all time at Boeing.There have been 2 IT Support Technician - Contract - Onsite jobs posted in the last month.
Category: Information Technology|Insitu
Location: Bingen, WA
Description
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Insitu has an immediate need for an IT Support Technician for a contract opportunity that is onsite in Bingen, WA. This role troubleshoots, services, and repairs a wide variety computer hardware, software, and AV equipment. Provides IT support to customers, responds to service requests, find fixes, workarounds and final solutions by troubleshooting issues while providing exemplary customer service. Maintains support logs and issues tracking, provides instructions to user on a wide variety of applications and equipment. Must be technically capable and a self-starter with strong organizational and customer service skills.
Responsibilities and Duties
Initial system configuration of computers, peripheral equipment, and softwareDevelops standard guidelines to be used for self-help and/or responding to customer requestsRespond to tickets in accordance with established guidelinesRecord, track, and document the help desk request problem solving process including actions taken through to the final resolutionRespond in timely manner to requests and issuesRepair and replace equipment as neededProvide onsite and remote support to end usersElevates and coordinates out of scope technical issuesAssesses needs and recommends hardware or software to meet end user needsEnters purchase requisitions as necessary
Desired Attributes and Experience
Customer service mentalityStrong organizational and time management skillsExcellent verbal and written communication skillsStrong interpersonal skillsReliableAdvanced understanding of computers, networks and softwareExperience using MS Office applications: Word, Excel, Outlook, TEAMSHigh attention to detailAbility and willingness to work in a collaborative team environmentAbility and willingness to quickly learn new technology and softwareAbility to lift 35 lbs.
Education and Experience:
3 years of related experience and an Associate's degree or a comparable combination of education and experience.
Must be able to commute to Bingen, WA. Position is an on-site role.
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.