Amazon's HR Services Solutions (HRSS) team is looking for an experienced QA Engineer for its Salesforce platform. Currently at HRSS, we are building a HR Contact Management solution on Salesforce Service Cloud. We are onboarding new programs across globe onto this platform. GHRS will enable employee self-sufficiency by providing simple, intuitive self-service tools across devices using communities, lightening, and other Salesforce next gen technologies. We will implement the overall self-service strategy and user experience for our employees and partners by integrating it with other Amazon cross systems and platforms like telephony, content management system (CMS), and analytics ensuring a consistent global experience. The QA engineer will perform all QA activities like create test plan, test case, test scripts, bugs, will run bug triages, and produce bug metrics and different QA reports. The person should have experience in automation and skills to write automation scripts. The candidate
· Bachelor’s degree in Computer Science, Software Engineering, MIS or related field. · 3+ years of Quality assurance and Quality Control experience. · One + years of experience in Salesforce or in other CRM. · Knowledge of software QA methodologies, tools and processes and automation frameworks · Experience in different types of testing like system, performance, load, integration etc.· 5 + years of Quality Assurance and Quality experience · Professional experience in a test-driven and formal QA development environment, including development/staging/production (or similar) deployment cycles. · Certified