Protective Services TPM- AWS (Level 5) JOB DESCRIPTION This position resides in the AWS Protective Services team and works with a variety of roles across the organization to build out new products for the Protective Services team. We are looking for a customer-obsessed Technical Program Manager to lead various transportation and technical initiatives. As a TPM, you will help solve a variety of technical challenges in the logistics space. You will have an opportunity to impact the customer experience, design, architecture, and implementation of a cutting edge product that is used to support Protective Services events globally. You will be responsible for planning and organizing the movement and logistics of all Protective Services event equipment around the world to support many teams using Amazon internal resources. We are looking for technical, innovative individuals who thrive on solving tough problems in an organic environment. Delivering results, bias for action, ability to multi-task/prioritize,
In this role, you will: • Interact with Software Developers, Security Managers, Technical Program Managers, Product Managers, and leadership to define and deliver complex features to deliver technical solutions to the team. • Lead the effective and efficient delivery of complex projects and events • Drive project schedules, clearly communicate status and anticipate bottlenecks • Dive into the technical troubleshooting of user issues and support • Identify opportunities to drive innovation, accelerate new security products and remove bottlenecks to deliver results • Dive deep to identify root causes