Amazon Web Services (AWS) is seeking a talented and passionate senior user experience researcher to join our growing design and research team that drives the customer experience for AWS Control Tower and AWS Service Catalog. This user researcher will have a significant impact on our business as they contribute to the research direction for multiple AWS products, services, and platforms. AWS provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. AWS Design and Research works to enable our users, from Netflix to your next-door neighbor, to harness the power of the cloud. If you want to work on some of the world’s biggest design challenges, and make tools that builders will use to create the great products of tomorrow, join our team. We care about your career growth too. Once you join the team, you and your manager will jointly craft a career plan and you'll review it regularly to
· 3+ years of proven success leading customer focused research projects with demonstrated impact · A BS or equivalent degree in psychology, cognitive science, Human Factors etc. · Hands-on experience with: ethnographic research, user testing, benchmarking, survey design, etc. · Exceptional behavioral research and analysis skills, (e.g., designing, conducting, and analyzing data from different kinds of research methodologies.) · Ability to meet ambitious deadlines and deliver high-quality work on schedule, including quickly turning around study plans and reports. · Excellent communication, presentation,