Technical Program Manager: Content Moderator at Microsoft

Technical Program Manager: Content Moderator Details

May 30, 2019, 8:28 p.m.
Individual Contributor
Redmond, WA
Content Protection team Our Content Protection
Microsoft runs on trust. As our lives and businesses are becoming increasingly digitized, trust is the glue that holds our world together. To create and enhance this trust, we must proactively protect our customers, partners and Microsoft from operational risk. We mitigate risks such as fraud, corruption, counterfeiting, theft, impersonation, and harmful content. To do this, we work across vast ecosystems containing troves of data. We also work with the latest technologies available as we build modern solutions focused on risk protection. With every new transaction, our services get smarter and our customers get safer. Our Content Protection team's mission is to proactively protect Microsoft and its customers from illegal, extreme, inappropriate, and regulatory sensitive content. The explosion in online user generated content and the scale and complexity of moderating it has resulted in the world's most human-impacting, challenging problems that the brightest minds at Microsoft and the

Responsibilities: Serve as technical PM for Microsoft businesses who we help protect every day Work with internal customers to drive adoption and identify gaps Clearly define internal technical and business requirements and success criteria Build strong relationships with stakeholders across the company Interact with roles across various teams to define, simplify, and deliver key features Anticipate bottlenecks, escalations, tradeoffs, and technical constraints Identify, assess, track and mitigate project issues and risks Create, maintain and disseminate project information to key stakeholders
Basic Requirements: 3 years minimum experience in product management, program management or engineering Preferred Skills 4+ years of experience working with technical professionals develop complex solutions or organization-wide, customer-centric solutions 2+ years of managing multi-resource projects in a fast-paced environment 2+ years hands-on experience delivering software or services that rely on cloud / AI Experience applying Agile methodologies and practices (e.g. Scrum, Kanban) Growth mindset, strong technical acumen, and ability to work across multiple disciplines Experience working with
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