Technical Account Manager at Amazon

Technical Account Manager Details

Dec. 11, 2018, 7:30 a.m.
Customer Service
Seattle, Washington
Amazon Pay Amazon
About Amazon Pay Amazon Pay provides consumers and merchants the simple and trusted way to pay and get paid online through multiple access channels. Amazon Pay allows more than 300 Million Amazon buyers to login, pay and get items shipped to their preferred destinations on a merchant’s website securely using their payment and address information that is stored on Amazon Pay is a service that makes it easy for millions of buyers, who have established a relationship and stored their shopping details with Amazon, connect and transact with merchants, on external merchant sites and applications. Amazon Pay helps merchants quickly turn visitors into high-value customers, lower acquisition costs, improve conversion rates, and rapidly boost sales revenue. Amazon Pay is now offered in countries in North America, Europe, and Asia, and continues to grow. Our goal is to become the method that every customer chooses to pay a merchant, worldwide. Amazon is bringing together its unrivaled

Basic qualifications · Familiarity with Web Technologies and the Internet. · Experience working directly with customers to resolve issues. · Proficiency in MS Office, with an emphasis on Excel. · Ability to summarize technical customer issues into notes that are readable by other parties (you can paraphrase a complex issue while writing for comprehension). · Two years of experience in a support, operations, customer account management, or other related roles. · Experience in Technical Support. · A drive to dig into the details of a system or process to solve customer problems. · College experience
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