Support Engineer at Amazon

Support Engineer Details

Jan. 12, 2019, 7:25 a.m.
Operations, IT, & Support Engineering
Systems, Quality, and Security Engineering
Seattle, Washington
Directory Services team AWS Directory Services
The AWS Directory Services team is looking for a strong Support Engineer to join our Systems Engineering team. We create and manage highly-scalable Directories with operational precision, and focus on the hard problems so customers can focus on their business. Amazon has a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a “typical” day, engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues. As a Support Engineer you will work with a wide variety of technologies and projects that range from third party enterprise solutions to open source and proprietary inventions to solve for the business needs. The ability to build productive relationships with colleagues at remote sites around the world will make you successful in this role as will patience and a sense of humor. You can expect to constantly learn new

· At least 2 year of Linux experience · At least 2 years Systems Administration/Engineering experience · At least 1 years scripting or programming language such as Perl or Ruby · At least 1 years experience with Identity Systems such as LDAP, Active Directory, or Samba. · Proven ability to troubleshoot and identify the root cause of issues. · A history of dealing well with ambiguity, prioritizing needs, and delivering measurable results in a dynamic environment. · Must be a self-starter and motivated. · Ability to work in a diverse team environment.· B.S. in Computer Science, Engineering or a related
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