Support Engineer at Amazon

Support Engineer Details

Feb. 13, 2019, 12:26 p.m.
Operations, IT, & Support Engineering
Seattle, Washington
where ingenuity, team Amazon. Our Demand
Do you thrive in a start-up like environment where ingenuity, teamwork, and delivering rock solid, customer focused solutions are paramount? Do you like to simplify complex customer facing problems, creating high quality solutions? Do you have a strong sense of ownership, a bias for action, and are customer obsessed? If yes, then this role may be the one you have been looking for! Advertising is one of the hottest growing areas at Amazon. Our Demand Side Platform (DSP) is becoming increasingly popular with major advertisers worldwide and is competing head-to-head with the big players in the space. Our goal is to make Amazon’s DSP the number one destination for E-commerce advertising anywhere in the world. Our team supports DSP customers and we work across a wide variety of technologies and platforms to implement solutions for our customers that reflect our understanding of their needs and leverage our deep e-commerce expertise. The Ads Support Engineering team builds solutions to identify

- Minimum of 2 years of increasing responsibility working as a network systems/infrastructure/support engineer. - Degree from an accredited university or 3 years of relevant experience in a network/systems/support role. - Experience troubleshooting to root cause and fix application defects. - Maniacal customer obsession. - Strong knowledge of data structures, algorithms - Exceptional communication, documentation and presentation skills for technical and business audiences. - Strong as an individual contributor creating, managing standard operating procedures and internal process - Excellent written
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