Strategic Account Manager – North America at Amazon
Strategic Account Manager – North America Details
Nov. 28, 2018, 5:29 a.m.
Sales, Advertising, & Account Management
Third-Party Seller Recruitment and Development
Strategic Account Manager
The Strategic Account Manager is a key team member of the Merchant Services organization. This role is focused on the strategic aspects of managing the customer relationships with our most important Sellers on Amazon.ca, and the optimization of their engagement with Amazon Services across all of our products and solutions including Selling on Amazon and Fulfillment by Amazon. Sales of products by third-party Sellers on our websites represent more than one-third of units sold, and the Seller Services business is growing faster than our Retail business. We are a business development organization; we drive growth for over 2MM Amazon Sellers through business intelligence, cross-selling efforts and integrated Account Management. We are successful by focusing on aggressive growth for our Sellers’ businesses. The Strategic Account Management (SAM) team is responsible for accelerating sales growth, expanding selection and improving retention among the existing Seller base, particularly among the
· Minimum of 4-6 years professional selling and account management experience · Experience using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions · Relationship sales and negotiation skills · Project management skills · Bachelor's Degree or equivalent · Problem-solving passion and service orientation · Proven ability to influence others · Ability to thrive in an ambiguous environment · Ability to prioritize and manage multiple responsibilities · Always does what is right for the customer – relentlessly customer-focused · Work experience