Software Support Engineer at Amazon

Software Support Engineer Details

Oct. 30, 2018, 10:03 a.m.
Operations, IT, & Support Engineering
Operations and Supply Chain
Seattle, Washington
product development team The Digital Media
Do you like working with very smart technical and business people who are at the forefront of defining and inventing digital media delivery and presentation? Do you like working on multiple product lines and at the same time analyzing and identifying the common threads and issues that can be leveraged to solve multiple problems? If so, this could be a job for you The Digital Media Technology group builds unique and exciting digital products for Amazon Kindle, Digital Video, Audio, Music and Digital Text products. We build an eclectic set of rich media ingestion technologies, platforms and processes, taking what's possible with digital media to the next level. · Software Support Engineering is a shared services organization responsible for providing multi-faceted application engineering services to multiple Digital product development teams. · Developing Tools, applications, code improvements and scripts to resolve operational burden of support engineers and Operations · Support engineering

· Bachelor’s degree in Computer Science or a related field. · 2+ years overall development/technical support experience. · Development Experience in C/Java or open source based technologies. Understanding of XML/SOAP, web services, web application development, and industry-standard commerce systems. · Experience in Perl or shell scripts, and web technologies. · Experience in UNIX/Linux operating system and tools · 2+ years of experience to troubleshoot and identify the root cause of issues in complex Enterprise Level applications. · Experience working on enterprise level large scale n-tier applications
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