Are you ready for the opportunity to help millions of customers to have the best experiences using our M365 Products? Are you passionate about building experiences that spans across M365 Products and Services? The Customer Promises team has embarked on an effort to drive the quality, reliability and consistency of key customer scenarios, to increase customer happiness and adoption in the enterprise. These promises include the way our customers deploy, manage, access or protect their resources across Microsoft 365 apps, services and platforms. Our team is looking for a highly motivated and talented Software Engineer to help design, implement and drive insights for these key scenarios, focused on our Customer Promises. If you love to be customer obsessed and are passionate about moving quality forward, this is the team for you! We value passion, creativity and desire to learn new technical areas. You will be an important part of a team of motivated and talented individuals with great opportunities
Key responsibilities: Develop services that drive policy adoption using a scalable system that is product, customer aware, and partner aware Implement capabilities to facilitate admin policy lifecycle operations like: deployment auto-discovery, operational data collection, real-time monitoring, and self-healing. Design and build services to detect if M365 admin policies are implemented Be data driven in unblocking customers from mining usage telemetry and issues, and customer feedback. Work on a system that speaks natively to various data platforms, enabling individual users to rapidly explore
The ideal candidate will have the following skills and experiences: 5+ years of professional software development experience with C++/C#;, shipping external-customer-facing code Building cloud services, web APIs, and/or REST services Experience of telemetry data mining, familiar with COSMOS and/or Kusto Client (WPF, MVVM) or web stack (HTML, CSS, JavaScript, ASP.NET MVC), and SQL Azure. BA/BS degree in Computer Science or related degree Excellent cross group collaboration ability, be self-motivated and be a team player Demonstrate the ability to learn quickly, be self-directed, and work well with