Customer Service Technical and Non-Technical Teams
Seattle, Washington
and passionate team Customer Service in
Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At Amazon we drive innovation and customer obsession into everything we do, and this is especially true in the Customer Service Technology (CS Tech) department. CS Tech owns the technology to support and enhance our Customer Service Operations network through our CRM, secure operating system, and various client applications. We focus on robust architecture, world class UX, and leverage our Big Data to drive insights and solutions through a myriad of Machine Learning applications. Join an innovative and passionate team building the next generation of intelligent systems for customer service at Amazon. We are looking for versatile and passionate engineers who are customer-centric, and looking to solve never-before-solved problems. You will enjoy a small-team environment and will have a direct impact on the bottom line of our business while improving customer experience. If big data, cutting edge technologies
· A Bachelors' degree in Computer Science · 2+ years of software engineering experience · Strong coding ability using Java/Python/JavaScript in a Linux environment · Strong problem solving skills· Bachelor’s Degree in Computer Science or related field · Equivalent experience to a Bachelor's degree based on 3 years of work experience for every 1 year of education · 2+ years profession experience in enterprise AWS development · 5+ years professional experience in software development · Computer Science fundamentals in object-oriented design · Computer Science fundamentals in data structures · Computer