Want to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting AWS services? Come be a leader on a team that is building a product that will touch millions of people daily. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use,
· Bachelor's degree in computer science or related technical discipline or industry experience. · 3+ years of professional software development experience · Strong background in computer science basics (data structures, algorithms, etc). · Sharp analytical abilities, proven design skills and a track record of delivery. · Communication skills for both a technical and business audience. · Experience leveraging object oriented design practices in Java, C++ and or .Net.· Experience taking a leading role in building complex software systems that have been successfully delivered to customers · Knowledge