Amazon Web Services (AWS), a subsidiary of Amazon.com and the leader in cloud computing, is seeking a Lead Management Technical Program Manager to join the fast-growing AWS Marketing Automation and Lead Management team. As a Technical Program Manager on our team, you will have the exciting opportunity to own the end-to-end system design and processes that drive business outcomes with customers. This role will be responsible for owning the end-to-end technical design, roadmap, implementation plans and documentation for lead routing programs. You will serve as the key technical leader in identification and validation of user requirements, aligning all systems teams to a common roadmap and deliver best in class processes and product to your customers. You will be responsible for organizing and coordinating the work of several teams within SFDC to ensure customer user stories are being delivered, and system performance is maintained. You will assist the organization in developing complex, yet
· Bachelor’s degree in Computer Science, Business Administration, Marketing, or related field · 5+ years’ experience in with CRM solutions; certifications as SFDC Admin/Developer preferred · 3+ years’ experience in managing the software development lifecycle · Knowledge of Agile development practices, particularly sprint planning and assessment · Experience putting systems into place to rapidly scale a department or group within a company · Experience managing technical projects of varying complexity; time management and project management are critical skills · Strong team player with ability to