Amazon Web Services (AWS), a subsidiary of Amazon.com and the leader in cloud computing, is seeking a SFDC Technical Program Manager to join the fast-growing AWS Marketing Automation and Lead Management team. As a Technical Program Manager on our team, you will have the exciting opportunity to own the end-to-end system design and processes that drive business outcomes with customers. This role will be responsible for owning the end-to-end technical design, roadmap, implementation plans and documentation for our automated Lead Referral programs. You will serve as the key technical leader in identification and validation of user requirements, aligning all systems teams to a common roadmap and deliver best in class processes and product to your customers. You will be responsible for organizing and coordinating the work of several teams, across two distinct instances of SFDC as well as Marketo to ensure customer user stories are being delivered, and system performance is maintained. You will
· Bachelor’s degree in Computer Science, Business Administration, Marketing, or related field · 5+ years’ experience in with CRM solutions; certifications as SFDC Admin/Developer preferred · Demonstrated experience in building and supporting lead management at scale for a global high-tech company · 3+ years’ experience in managing the software development lifecycle; track record of successful deployments · Knowledge of Agile development practices, particularly sprint planning and assessment · Experience managing technical projects of varying complexity; time management and project management are