Service Engineer at Microsoft

Service Engineer Details

May 10, 2019, 8:45 p.m.
Individual Contributor
Redmond, WA
Cloud First world,
To delight customers in a Cloud First world, Microsoft delivers highly available online services with cutting edge features and innovative functionality lighting up on a regular basis. Quality of service (QoS) is paramount as we continue to make deep investment in Microsoft Azure and its expanding customer base who rely on our services to run their diverse businesses. Availability, reliability, and performance are all key differentiators that customers demand and expect in cloud services when choosing a provider. Azure has one of the largest and fastest growing storage services on the planet, holding Exabytes of data and files not just for our 3rd party customers, but also many of Microsoft's own services from OneDrive through Xbox. Our team is responsible for automation and tooling used managing Azure Storages capacity (storage and performance) lifecycle and service growth; including ensuring scale units are utilized effectively and decommissioned at end of life. As a engineer on the Azure

Job Responsibilities: Drives cross team automation efforts to improve availability, reliability, and performance of capacity balancing and account migrations Troubleshooting complex automation and "bin packing" scenarios Leverage PowerShell, C#., flow and other means to quickly automate processes and manual tasks Collaborates with Engineering and PM counterparts to translate customer, business, / technical requirements into components of a service architecture, and operability Drive architectural design sessions with other team members to ensure feature parity and consistency in a rapidly changing
Basic Requirements: 3+ years of service engineering or software development experience 2+ years of experience with PowerShell, C#, Python or other programing language Preferred Qualifications: • Curiosity and willingness to ask questions • Strong problem solving and communication skills • Knowledge and working experience in capacity balancing and planning • Love the next problem, the next experiment, the next partner • Have a deep desire to work collaboratively, solve problems with groups, find win/win solutions and celebrate successes • Experience with distributed systems • Get excited by the
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