Service Engineer 2 at Microsoft

Service Engineer 2 Details

May 17, 2019, 3:22 p.m.
Engineering
Individual Contributor
Full-Time
Redmond, WA
helping Microsoft team Services Engineering builds
Core Services Engineering builds and manages the critical products and services that Microsoft runs on . We boldly pursue big ideas that power transformational advances at Microsoft and for our customers, while helping Microsoft teams work smarter, faster and more securely every day. Core Services Engineering employees have deep technical and business expertise, customer insights, and a clear point of view that comes from first-hand, large-scale experience with Microsoft and industry solutions. We are engineers, technology leaders and experts, digital transformation change agents, and customer advocates. We have exciting opportunities for you to innovate, influence, transform, inspire and grow within our organization and we encourage you to apply to learn more! Are you passionate about delivering solutions to help Microsoft's customers, and do you love to solve challenging problems through innovative engineering of end-to-end customer experience solutions? Are you naturally curious, deeply

Work directly with f ield a nd engineering teams across Microsoft to identify service requirements and capacity needs Integrating new technology to create robust, secure and reliable infrastructure solutions and services Plan and coordinate with technical teams to build, deploy and operate customer environments that meet schedule and technical requirements Build and manage ongoing relationships with customers, partner in continuous planning cycles, and ensure service needs are identified with appropriate lead time Work with internal customers to identify specific service requirements and ensure
5+ years of professional services or service engineering experience in delivering external customer facing services or large-scale enterprise environment applications/services 5+ years working with internal or external customers of a production or business critical setting Experience with Azure solutions operations, design and services Prior experience with infrastructure service design and management Prior experience designing and delivering large scale customer programs or distributed systems and/or automation systems with focus on service architecture, deployment, scalability, performance and
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