Amazon Prime Video delivers hundreds of thousands of movies, TV series, and live events to tens of millions of customers globally via the web and a wide range of mobile and living room devices. The Prime Video UX Research and Planning team delivers insights that fundamentally shape and continuously improve the Prime Video customer experience and the way the organization understands and builds for our customers. This growing team is currently seeking a Senior User Researcher to join us in this mission at our downtown Seattle studio. In this role, you will: · Help product teams and leadership determine the right research questions to ask, creating long-term research roadmaps and opportunity frameworks that align to and inform business strategy and goals. · Define and execute (and, as necessary, invent) research methods appropriate to the questions at hand, including but not limited to field research, surveys, lab studies, remote testing, and A-B tests. · Synthesize a wide range of primary
· 7+ years of experience contributing to the design of successful digital products and services, with a strong portfolio that illustrates how your research contributed to this success. · Broad experience with the full range of research methods: qualitative and quantitative, attitudinal and behavioral, with deep expertise in one or more areas. · Experience independently designing and running original experimental research on digital products and services. · Solid understanding of the design process and how research is appropriately integrated at each phase. · Deep understanding of human motivations,