Senior Threat Operations Program Manager at Amazon
Senior Threat Operations Program Manager Details
June 4, 2019, 8:38 a.m.
Customer Service
Consumer Experience Technology
Seattle, Washington
Compliance (GRC) team Customer Service is
Amazon Customer Service is one of the largest customer service organizations in the world. Our tens of thousands of Customer Service Associates around the globe provide world-class support to customers 24 hours a day, 7 days a week, and in over 15 languages (and growing). The Governance, Risk and Compliance (GRC) team have a new program focused on developing, operationalizing and managing a range of new and existing security initiatives with a significant positive impact. Our team has a strong culture, going back to the earliest days of Amazon. We focus on learning, sharing, innovating and having fun at work. We are customer-focused and have a direct line of engagement with our users. Our work is meaningful and directly impacts Amazon’s bottom line. We are looking for a talented and self-motivated Senior Global Program Manager, who possesses a strong set of program management skills, to join our team and play a core role in developing and managing the threat operations program. The goal
BASIC QUALIFICATIONS · Bachelor's degree with concentration in Business, Information Security, Information Technology or Computer Science (or other technical field) · 4+ years of large scale project management experience in leading multi-organizational initiatives, and driving team accountability to achieve impactful goals · 2+ years of experience working in an operations environment, driving improvements that have resulted in measurable business impact · Proven analytical and quantitative skills and ability to use complex data to validate assumptions, develop business cases, and complete root